Based on 12.589 opinions finded in 5 websites
Based on 12.589 opinions finded in 5 websites
Nº 268 in 987 in Hillingdon
Nº 27 of 66 British in Hillingdon
Opinions
Pasta was very average, the portion was too big. The sauce was clear and not heavy - good healthy choice I’d say. However, I guess I expected a bit more for the price paid. Overall still okeysh.
Helen Wolf . 2025-04-20
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Service was a bit slow - 20 minutes between ordering food on the app and being served. Burger is ok - nothing special although difficult to eat (too much sauce so bread is sliding). Fries are dry.
Carole Bernard . 2025-04-19
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Best fish and chips in the entire UK.
Eid Mansy . 2025-04-19
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Great quality of food, service and atmosphere
Alex Shurko . 2025-04-18
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The staff and service were outstanding. Our food was great.
Sophie Evans . 2025-04-16
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It's great that there aren't any places like that at Heathrow Airport either. I was here many years ago. However, I liked the food better. Today we had breakfast here. The bacon was thick and chewy. Just like the mushrooms. Tomato was also strangely chewy and hard. Porched egg, on the other hand, was great, as was the sausage. Service was very nice and the restaurant itself is also wonderful. Please cook well again, then everyone will be happy.
Swetlana M. . 2025-04-16
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Quick service, delicious food and friendly staff. Only downside is that I spent £50 for a cocktail and curry
Serza Zallise . 2025-04-16
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Asked for the steak, after 28 minutes it still was not there (restaurant at 20% capacity), had to leave without food not to miss the plane. They should really let you know food prep takes so long!! Very frustrating
Massimiliano La Rovere . 2025-04-16
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The lamb ribs are absolutely banging. 10/10. Bit tricky to eat but would order them everytime. Delivered quicker than a McDonald's and the quality akin to a high class restaurant. Spot on.
Adam Freeman . 2025-04-15
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Really thought there would be vegan options given all Ramsey’s chat about it lately. Nope. The menu isn’t labelled and on asking you get told the options are tomato soup or a beetroot and feta salad without the cheese. Very disappointing
Lucy Walsh . 2025-04-15
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Nothing starts a trip better than breakfast here - whether it’s for business or with the family.
Sam Page . 2025-04-14
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Two of the staff unfriendly & looked like they couldn’t be bothered. Would I return? No
Gayle Todd . 2025-04-14
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Really liked the food, but as much as I liked that mouse sprinting from one bar to another, Mr Ramsay ought to rethink his admissions policy. Or call the Food Standards Agency.
bengt larson . 2025-04-14
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Service was great, as ever and breakfast was delicious (though the smart code order didn’t go through). Only downside was a weird occasional vibration through my chair - table near the big struts/pillars - which made me feel a bit queasy!?
Polly Moon . 2025-04-13
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The food was good, but the servers were pretentious and inattentive. I ordered the butter chicken, and for 30£ I was expecting better than my local curry shop. I would suggest eating elsewhere in the airport, such as the Japanese restaurant next door.
Michael Woffendin . 2025-04-13
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At the top end of cost but the food is excellent and the staff excellent also.
George Baillie . 2025-04-13
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Great view. Stunning chicken wings!
Melissa Downton . 2025-04-13
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Wonderful, the host was amazing and they even gave us a phone lead to charge our phone. Thank you x
Shermaine Seaman . 2025-04-13
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Great place for a good and informal breakfast before traveling. Service was very good.
Jaime Finol . 2025-04-13
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Excellent food, Excellent service
Trina M . 2025-04-13
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I eat here regularly and it always really good 👌
Jon Tricker . 2025-04-12
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fantastic food, excellent and helpful staff. very good !!
Nia . 2025-04-12
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Refuge from the melee of Heathrow, calm and with good breakfast food
Richard Stark . 2025-04-12
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The food is amazing and Mario was great!
Michal Fishler . 2025-04-11
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Bright buzzy restaurant overlooking the runway at Heathrow terminal 5. I had smoked salmon and scrambled egg breakfast with a Bloody Mary Lovely waiter Mario brought me extra Tabasco but the BM was perfect, as were the salmon and eggs.
Tess Roberts . 2025-04-11
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lovely glass view side bar for a quick bite & bubbles before my flight
jade engwer . 2025-04-11
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Space’y, comfy, seamless order, fast service. I’ll be back.
Luke Golygowski . 2025-04-10
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Definitely the class year joint in the airport with a quiet ambiance and a sophisticated atmosphere. The food was great, and the service was prompt. It is a chunk more expensive than other places
Devlin Fenton . 2025-04-10
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Please bring back full fat milk for cafe lattes
Dariush Mirfendereski . 2025-04-10
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Scrambled eggs avocado and smoked salmon was good and an excellent pre flight breakfast. It’s hard to comment on service you do everything via a QR code so no human contact (so Covid times) and atmosphere is fine - at the end of the day it’s an airport terminal so not sure how Vibey one is expecting it! It’s expensive. Breakfast and coffee for 1 Plus service is £35. But a great start to my girls weekend away!
Lucy Marsham . 2025-04-10
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Part of the avocado was underripe being hard.
Sharon Cunningham . 2025-04-09
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Pleasant staff, terrible food hard to mess up a Caesar Salad but they did probably the worst I have ever had - mouldy and hard hearts of the lettuce used. 15% service charge you cannot remove from the app (which you have to use to order) without speaking to a team member who has time for that when they have a flight to catch. Shocking why would you put your name to this - kitchen nightmares indeed
Lorna Polland . 2025-04-09
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Delicious breakfast at Gordon Ramsay Plane Food at Terminal 5. Everything was fresh and beautifully cooked. Also, a lovely relaxing setting, away from the crowds. Perfect.
Angela D . 2025-04-09
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Best eggs Benedict I’ve ever had, and it’s in an airport
Chad . 2025-04-09
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The food is excellent and the service, fast and polite. I wish I could eat breakfast like this everyday.
Harry Mallalieu . 2025-04-08
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Pretty decent quality for airside food
Amiyo Dey . 2025-04-08
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Good food & cocktails, great view of airport with the right table & attentive service.
Mark Aalders . 2025-04-08
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Wagyu tagliatelle is def not wagyu. Fish and chips fine but not the freshest fish or chips. Mushy peas taste canned. Service was quick and easy and I don’t think I’ll get food poisoning but I could have made this at home. I would like to be contacted for a refund this place is a joke.
Sarah Armstrong . 2025-04-07
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The avocado on was ruined as it tastes like guacamole .
Maria Burton . 2025-04-06
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Always stop by Gordon’s at Heathrow
Brian Paniccia . 2025-04-06
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It’s like prison food. Who would serve a lump of flavourless boiled spinach alongside one unseasoned tomato, cut in half and put in a broiler, two big mushrooms probably soaked in soy sauce, canned baked beans, a tiny piece of once-warm halloumi, and some okay eggs. We spent $80 Canadian on what was Great Depression food. Who’s the donkey, exactly?
Matthew Wright . 2025-04-06
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LOVE the ability to order from the table, pay at the table, and split the bill easily.
Alexandra Schoenberger . 2025-04-05
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Horrible experience— their app was placing orders and charging us without us even clicking the button. Staff was rude honestly and gave us dirty looks and short answers anytime we needed something. Food was fine.
Sush Kudari . 2025-04-05
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Walk past wagamama, looks too busy, but happy, cheerful, as expected! Try Gordon Ramsay... Empty, hmmm foreshadowing, sour non-existent service, long wait... Leave, risk wagamama, seated in 3 mins, food on the way. You have my vote waga. Shame on you Gordon Ramsay staff, your restaurant is empty. Wish I could say this was the first time I'd had that experience here, it isn't.
Travis Bristow . 2025-04-05
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The choco muffin was yummy. The place has a beautiful view of planes taking off and landing while enjoying a coffee or waiting for the flight
Raghu Bellur . 2025-04-05
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Great choice of food Very well presented & tasted great 4 happy customers
Lisa Davis . 2025-04-05
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Excellent airport restaurant! The lamb was so good!!! And we also ordered the sausage, crab sushi and chicken.
Julie Ngo . 2025-04-05
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There is always room to sit. Food is fine (not amazing but hey this is an airport) and - very importantly - arrives fast.
Pedro Vasconcellos . 2025-04-05
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Great service, nice fresh food and perfect coffee.
Richard Booth . 2025-04-05
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Nice experience but some issues with the online ordering. Staff are friendly and helpful.
Eddie Coombes . 2025-04-04
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I felt very well looked after from being greeted by a charming gent who started with a joke to make me smile to my lovely waiter who kept the Proseccos coming. Love Gordon Ramsays at Heathrow. Keep up the good work guys. You are awesome!
Annelie Small . 2025-04-03
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Not to noisy compared to the rest of the airport. Food is good if a little pricey and service is happy if you don’t mind having to wait a little. Will be back
Sid Sydney . 2025-04-03
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The food and customer service is 10/10 From: Pir Gul Hassan
luari house . 2025-04-03
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Food is fine but staff encourage you to order and pay online which seems likely to put them out of jobs - we prefer to interact with humans
Peter Stewart . 2025-04-02
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Wonderful as always Mario was brilliant
lea kernaghan . 2025-04-02
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Great place - good prices - great staff - good choice
Sean Riley . 2025-04-02
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AVOID AT ALL COST. Be very careful with this restaurant the waiter attempted to tip himself £30 extra. Our initial bill was £60 and the waiter put £90 on the card machine and intentionally didn’t show me the card machine which showed the over charges luckily my travel card decline the request. He then tried it again but with 50p extra on card reader but I noticed that straight away and I paid the right amount. Additionally the food isn’t good and is severely over priced and they force you to order and pay via QR code which in turn forces you to pay a 15% service charge. We didn’t want to pay the service charge so asked to pay with a physical waiter but they still tried to scam me either way.
Ashley C . 2025-04-01
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Excellent fish and chips. Wonderful atmosphere and solid service.
Mike Miller . 2025-04-01
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Haven’t eaten yet. Just ordered.
Jason Page . 2025-04-01
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Nice relaxing atmosphere.. especially after several missed connecting flights!
Sandy Limberger . 2025-04-01
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Lovely oasis in the middle of chaos with delicious food.
Lynne van den Heuvel . 2025-03-31
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Wow for an airport what a great restaurant
Rachael Gibbens . 2025-03-30
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Awesome concept. Bravo Chef Ramsey!
Chile Ahaghotu . 2025-03-30
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Beautifully cooked and nicely presented. Coffees were a bit small!
Susannah Dyde . 2025-03-30
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The service was absolutely fantastic especially our waiter Kalvert
Alex Phylactou . 2025-03-29
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Excellent service, food and atmosphere. Had the chicken curry and very much recommend.
Ben Burnside . 2025-03-29
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Not the most welcoming arrival I’ve had. Three folk milling around and I needed to ask if I just sit at any table or need to sit somewhere specific. Drink arrived really quickly though
Dan Brown . 2025-03-29
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All in all, what you can experience here is fine. A great thing, especially at the airport
Pascal Lehmann . 2025-03-28
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Super Mario was a really good waiter. Food was lovely thank you
Pauline Donnelly . 2025-03-27
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Very friendly and helpful people, which makes it lovely to stop here for breakfast, en route to or from the UK.
Martin M . 2025-03-27
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Great customer service and the staff were lovely!
Samantha Bryant . 2025-03-27
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Great food and great service from our waiter Oswa!
Adam Carrier . 2025-03-26
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First class service. Attentive and timely. Crab sushi was sublime.
Paul Turner . 2025-03-26
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Good option at Terminal 5 with friendly staff. Food was very quick to arrive after placing order. The use of technology at the table was very convenient, with a QR code to view the menu, place order, and pay the bill all from our smartphones.
Chad Harris . 2025-03-26
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This is truly excellent service! You can order and pay directly at your table using a QR code, or you can be served by friendly staff. The staff can advise you on food intolerances such as gluten, etc.
Henning Jonas . 2025-03-26
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Ordered English Breakfast, Scrambled eggs were delicious and sausage was food too, bacon was not. Full English breakfast doesn’t come with toast so that as extra. Coffee and tea too, with service charge and tax bill came to more the than £39.00
Vikram Singh . 2025-03-25
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Amazing food and very kind staff!
jil schaffner . 2025-03-25
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Every time I visit garden Ramsay plane food restaurant on terminal 5 they never disappoint me. Good choice of food from burgers to rice, fish and chips. Butter chicken was delicious. Starters are also amazing. It’s bit pricey though but for airport restaurants you can’t expect less either
Lakshmireddy B . 2025-03-24
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I had an exellent beetroot salad with extra chicken. Highly recommended. Fast service!
Alex D. . 2025-03-24
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Easy to get seated by the host, pleasant atmosphere and not rammed like Spoons was. Perfect eggs for breakfast 👌
Jez Hancock . 2025-03-20
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They made a latte with me on it! Best gluten free bread ever! I love this place!
Margeaux Hutton . 2025-03-19
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Alina and Bledi are a superb asset to the organisation - great front of house staff and very helpful with warm personalities.
Stuart Richards . 2025-03-18
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My first time having eggs Benedict and it was delightful! So glad this was by my terminal. ❤️
Kaycee Lott . 2025-03-17
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"Plane Food": a clever pun or bold public declaration of quality? The latter unfortunately. £45 for a burger and bottle of beer is already steep. Whilst the burger was delivery rapidly, I then had to wait another 10 mins for my beer to arrive (and two requests for said beer). Tap water also required two requests. The burger itself was very basic and had far too much sauce. Whilst there is no fundamental problem in pushing all orders through the web portal, I do have an issue with the 15% mandatory tip that can only be revoked by asking your waiter to remove it. There is no technical reason for this which essentially means it's a very intention move to play on people's (especially British people) basic sense of not causing a scene. The UK is not a tips based society yet, so this seems like a ploy to supplement employees wages at the customers direct, and tax free, expense. Thanks Gordon. Whilst the environment is elevated and well separated from the airport, it's very cramped and quite basic. I was initially sat at a table next to a family with two (loud) children and had to ask to be moved. This seems like basic "waiting 101". The multiple video screens playing various Gordon Ramsay videos is also a bit much.
Chris Douglas . 2025-03-17
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Lovely quiet atmosphere to relax before a flight
reece deasy . 2025-03-17
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Host was super friendly!! Waiter was efficient and super fast!!
minerva orengo . 2025-03-17
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Food not too bad but not worth the price, got charged 30 pounds for what’s in the picture. Extremely poor service, the waitress made us feel like unwanted guests and charged about 5 pounds extra for optional service although we were ordering on the website. Very cold and sterile environment, almost hospital flair.
Emmanuele Petiti . 2025-03-17
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Great eggs and tasty salmon served with a big smile. Thank you.
Peter Coleman . 2025-03-16
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Had 2 English breakfasts everything was so bad. All the food had an unpleasant smell including the eggs, which made us feel physically ill. Our free microwaved plane English breakfast tasted way better than this. Never again, would advise to stay away, such a rip off aswell (£40 for the food alone)
Daria Brzuchalska . 2025-03-16
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The food was excellent, we had some very nice burgers. recommended. I would give 5 stars, but they charge automatic 15% tips, which were not presented before the payment on a bill. I don't like that.
Robin . 2025-03-16
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Very welcoming, especially for an airport restaurant. Quick efficient service. Great quality food. Better than exoected
Mark Honeyball . 2025-03-16
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Best venue in terminal 5, by far!
Alexey Morozov . 2025-03-15
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Really good. Nice atmosphere within the airport.
Laura Gladney-Lemon . 2025-03-15
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Gordon Ramsey Plane Food has been categorised as a breakfast restaurant. And to be fair, their breakfast is good. Everything else though is a complete waste of time and money. I got the Thai curry this time, and I swear I’ve had frozen meals that had more flavour than the Thai curry here. It was like drinking slightly spicy water. Absolutely disgusting. A complete waste of 23 pounds. I wouldn’t even pay 3 pounds for this garbage. Don’t bother with anything but breakfast here. It’s all terrible. Just go to Wagamama and get some actual food instead of this dog food.
Ankit Sanghi . 2025-03-14
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Friendly and helpful staff makes all the difference!
Philip McCready . 2025-03-13
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Bledi was very happy helpful and chatty made our experience great.
Beeby Leigh . 2025-03-12
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Mari was a great server! Fast and good!
Kiley Gilmore . 2025-03-11
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Mary is a great server. Nice place to relax during a long layover.
Stephanie Meek . 2025-03-10
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Gentleman was a great host. Top notch!
Johnathan Segarra . 2025-03-10
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No reason for smaller portion What happened to the days we were giving to people!!
Herodotos Xenofontos . 2025-03-10
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539 Opinions