Based on 12.457 opinions finded in 5 websites
Based on 12.457 opinions finded in 5 websites
Nº 273 in 987 in Hillingdon
Nº 28 of 66 British in Hillingdon
Opinions
Easy to get seated by the host, pleasant atmosphere and not rammed like Spoons was. Perfect eggs for breakfast 👌
Jez Hancock . 2025-03-20
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They made a latte with me on it! Best gluten free bread ever! I love this place!
Margeaux Hutton . 2025-03-19
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Alina and Bledi are a superb asset to the organisation - great front of house staff and very helpful with warm personalities.
Stuart Richards . 2025-03-18
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Every time I visit garden Ramsay plane food restaurant on terminal 5 they never disappoint me. Good choice of food from burgers to rice, fish and chips. Butter chicken was delicious. Starters are also amazing. It’s bit pricey though but for airport restaurants you can’t expect less either
Lakshmireddy B . 2025-03-17
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My first time having eggs Benedict and it was delightful! So glad this was by my terminal. ❤️
Kaycee Lott . 2025-03-17
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Food not too bad but not worth the price, got charged 30 pounds for what’s in the picture. Extremely poor service, the waitress made us feel like unwanted guests and charged about 5 pounds extra for optional service although we were ordering on the website. Very cold and sterile environment, almost hospital flair.
Emmanuele Petiti . 2025-03-17
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Host was super friendly!! Waiter was efficient and super fast!!
minerva orengo . 2025-03-17
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Lovely quiet atmosphere to relax before a flight
reece deasy . 2025-03-17
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"Plane Food": a clever pun or bold public declaration of quality? The latter unfortunately. £45 for a burger and bottle of beer is already steep. Whilst the burger was delivery rapidly, I then had to wait another 10 mins for my beer to arrive (and two requests for said beer). Tap water also required two requests. The burger itself was very basic and had far too much sauce. Whilst there is no fundamental problem in pushing all orders through the web portal, I do have an issue with the 15% mandatory tip that can only be revoked by asking your waiter to remove it. There is no technical reason for this which essentially means it's a very intention move to play on people's (especially British people) basic sense of not causing a scene. The UK is not a tips based society yet, so this seems like a ploy to supplement employees wages at the customers direct, and tax free, expense. Thanks Gordon. Whilst the environment is elevated and well separated from the airport, it's very cramped and quite basic. I was initially sat at a table next to a family with two (loud) children and had to ask to be moved. This seems like basic "waiting 101". The multiple video screens playing various Gordon Ramsay videos is also a bit much.
Chris Douglas . 2025-03-17
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Had 2 English breakfasts everything was so bad. All the food had an unpleasant smell including the eggs, which made us feel physically ill. Our free microwaved plane English breakfast tasted way better than this. Never again, would advise to stay away, such a rip off aswell (£40 for the food alone)
Daria Brzuchalska . 2025-03-16
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The food was excellent, we had some very nice burgers. recommended. I would give 5 stars, but they charge automatic 15% tips, which were not presented before the payment on a bill. I don't like that.
Robin . 2025-03-16
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Great eggs and tasty salmon served with a big smile. Thank you.
Peter Coleman . 2025-03-16
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Very welcoming, especially for an airport restaurant. Quick efficient service. Great quality food. Better than exoected
Mark Honeyball . 2025-03-16
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Best venue in terminal 5, by far!
Alexey Morozov . 2025-03-15
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Really good. Nice atmosphere within the airport.
Laura Gladney-Lemon . 2025-03-15
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Gordon Ramsey Plane Food has been categorised as a breakfast restaurant. And to be fair, their breakfast is good. Everything else though is a complete waste of time and money. I got the Thai curry this time, and I swear I’ve had frozen meals that had more flavour than the Thai curry here. It was like drinking slightly spicy water. Absolutely disgusting. A complete waste of 23 pounds. I wouldn’t even pay 3 pounds for this garbage. Don’t bother with anything but breakfast here. It’s all terrible. Just go to Wagamama and get some actual food instead of this dog food.
Ankit Sanghi . 2025-03-14
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Friendly and helpful staff makes all the difference!
Philip McCready . 2025-03-13
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Bledi was very happy helpful and chatty made our experience great.
Beeby Leigh . 2025-03-12
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Mari was a great server! Fast and good!
Kiley Gilmore . 2025-03-11
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Gentleman was a great host. Top notch!
Johnathan Segarra . 2025-03-10
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I can totally envision Gordon Ramsey kneeling in front of Thai Prawn Curry I had in this place and uttering a quiet prayer, “For what we are about to eat, may the Lord make us truly not vomit.”
Eugene Ten . 2025-03-10
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Mary is a great server. Nice place to relax during a long layover.
Stephanie Meek . 2025-03-10
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It seems to me to be an oasis of tranquility within the madness of LHR and its culinary proposals, simple but of exceptional quality.
cesar garcia . 2025-03-10
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No reason for smaller portion What happened to the days we were giving to people!!
Herodotos Xenofontos . 2025-03-10
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Great good, service and accommodating.
Vinod Chumber . 2025-03-10
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For airport dining this was excellent. Space between customers spotlessly clean attentive staff fast service and the burger which is a food I rarely touch was so so juicy and delicious. The cote du phone smooth and brilliant touch you could pay via qr code enabling rapid get away if gate called. Close to gates immediately downstairs. Highly recommend for ambience and food
Iain Mcleod . 2025-03-09
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Good service and food easy access
John Green . 2025-03-09
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Excellent service and good as always. Favourite place at T5
S Panesar . 2025-03-09
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Best burger I have ever eaten. The price is only slightly higher than other places in the airport but the quality and the menu...oh the menu. It is better than most restaurants, especially the chains, one of which requires you to download an app just to order. Beautiful setting and an actual kitchen.
Bill Rapp . 2025-03-09
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Food is great. Great service team.
Peter Sackett . 2025-03-08
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Great food as always. Happy,friendly and welcoming team. Many thanks
Craig Bucknall . 2025-03-07
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Mary rocked it! Service was fast and brilliant
Steve O'Halloran . 2025-03-07
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I ordered the steak frites which were cooked to perfection, soft and juicy! Everything was very good! Only the cutlery was small, for safety reasons!
ELISA Higashiyama . 2025-03-07
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The food quality was amazing, not what I expected for an airport restaurant. The portion sizes surprised me also I had to pack some in a takeaway box. I can highly recommend the English Breakfast and the Avocado on toast….. and they have gluten free bread which is a huge plus. Last but definitely not least Xavier was fantastic, exceptional service. I will definitely be back.
Leticia B . 2025-03-06
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Was a very good spot and good food. The waiter Xavier helped me very well with everything. I would recommend this place for sure.
Leo . 2025-03-06
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Terrible service from Ben, the manager
Juan Manuel Quesada Delgado . 2025-03-06
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Waiters Ms. Mary is very kind, friendly and helpful ❤️
KOSTEBELOVA VIKTORIA . 2025-03-06
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Mario provided excellent service & recommendations
Nick McConnell . 2025-03-06
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Food is usually really tasty, however on this occasion, I ordered something different in the miso noodles with salmon, what a wrong choice I made,…….sorry Gordon, but it lacked ANY flavour, reminded me of a dishwashing bowl after the the dishes had been washed. 👎🏼 so disappointed I would not recommend this dish to anyone…..
stephen edge . 2025-03-05
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Delicious food and excellent service - thank you Mario! 😎
Chris Mullis . 2025-03-05
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First time back for a while after two very bad experiences. Someone has put a rocket up them, as the food was excellent and the service (Mary) first class. Delighted as it was and now is again the best place to eat and drink in T5!
Colin M . 2025-03-05
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Delicious food with excellent service from Mario. My partner is gluten-free and really enjoyed the Scottish smoked salmon - she also added the smashed avocado and said it was one of the best meals she’s ever had. Highly recommended
Taz . 2025-03-05
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Welcoming atmosphere. Clean restaurant and cutlery. Staff very pleasant and well balanced attention approach. Mario was my server today. Very pleasant. Great visit once again
Frank McLay . 2025-03-05
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Wonderful staff, great timing and lovely food.
Christina Varvouni-Giatrakou . 2025-03-05
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I missed my connecting flight and decided to retreat to Gordon Ramsay’s restaurant. If it weren’t for this fabulous meal, I’d probably still be upset with the airline. I truly enjoyed the service and everything that came with it. An absolute treat for my taste buds and definitely the best compensation I could have asked for. Highly recommended! ❤️
Hannah Stewart . 2025-03-04
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Quick and very friendly service from Mario. Food was tasty too! Very prompt service with a smile, loved the mini mouse on the cappuccino.
Rachel Thomas . 2025-03-04
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Great quick service with good food
Carolee Dagenais . 2025-03-04
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Recommend Fish & Chips!! I ate 4 times this week from 4 different place and I like it here the most. Crisp and fish cooked just right. But not so much in salad.
Kantapon Hiranyapisutdhikul . 2025-03-03
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Just landed after 5 glorious weeks in Costa Rica! What a welcome home from Gordon Ramsay ….. £1.50 each on the bill which apparently is a company policy cover charge to sit down to eat your meal. Are we supposed to stand up and eat !! Never heard anything so utterly ridiculous and greedy in my life ! Won’t be coming back here, or any other Gordon Ramsay restaurant ever again!
Linda Howe . 2025-03-03
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Great food excellent service thoroughly recommended
Geoff Parsons . 2025-03-03
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A very nice atmosphere with friendly staff and Delicious food
Luke Harvey . 2025-03-02
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Awesome. Perfect breakfast, a nice refuge from a busy airport. Price good for what you get compared to other options. Definitely will come back next time I am in the airport. Staff were also excellent.
Katie Howard . 2025-03-02
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Xavier was super attentive and checked in to ensure all good.
Verity Cardenas . 2025-03-02
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Clean, quiet, great taste, views and airy. Well prepared fresh avocado with perfect early done poached eggs and a hint of spice. Maybe some micro greens? Coffee was smooth too and the fresh squeezed orange juice seems to be the go to drink.
Moyo MD . 2025-03-02
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The best pre flight experience. I come every time.
michael day . 2025-03-02
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Solid lunch. Enjoyed my pasta very much.
George McCabe . 2025-03-02
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Great service. good food. Calm environment within a hectic terminal
Ria Chin-you . 2025-03-02
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Really good Experiance and nice to see the boss man him self in here eating and taking to the staff
James Dalzell . 2025-03-01
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Great brunch while connecting flights while getting some work done :)
Javier Peralta . 2025-03-01
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Fish and chips and tagliatelle were large portions. House G&T was excellent.
Michele Townliand . 2025-03-01
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Gordon was actually there which definitely added to the experience
Saint Louis . 2025-03-01
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Delicious cappuccino and eggs Benedict!
Belen Contreras . 2025-03-01
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Nice place, nice food. Plus you've a chance to see Gordon:)
Emre Deniz . 2025-03-01
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Always a great service, and relaxed space
Brian M . 2025-03-01
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Great food and fabulous service
Gabriela Andino-Benson . 2025-03-01
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Mario was a delight with his smile and made our delay more enjoyable
Yan Skates . 2025-03-01
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It was lovely and I am full now.
Lily-Jae Butler . 2025-02-28
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Fantastic service. After a disappointing lamb ribs the manager was very good and discounted and replaced with salad. Thank you, very attentive. Oh and great glass of wine, chilled perfectly. Thanks guys
Karen Durcan . 2025-02-28
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Calm atmosphere, good food, and especially friendly and attentive service.
Gabriella Otty . 2025-02-28
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Light, airy, relaxing with good quality produce and cooking
Phil Munro Inspiring Fitness Personal Training . 2025-02-28
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Love this place - excellent food, service and lovely staff.
Dina Koulla . 2025-02-27
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Not a very good experience for me. The food was fine but my waiter Oswald acted impolite, annoyed, overlooked me, and brought pretty dirty dishes. On top of that, they charge automatic 15% tips, which were not presented before the payment on a bill. Not the Ramsay standards. What a shame.
David Kotol . 2025-02-27
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Decent food but forced 15% tip. What the hell?
Matteo . 2025-02-27
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Excellent sausages Server changed my mushrooms for an extra sausage due to my allergy
Mal Russell . 2025-02-27
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Excellent place to eat - by far the best place I’ve eaten at Heathrow Terminal 5
Charles Shodijo . 2025-02-27
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Nice and relax for killing time before take off. With all the chargers on each table, very good!
Fifi Wu . 2025-02-26
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We have just had a delicious pre flight breakfast here. Excellent polite and friendly service from Jose and Magdi. Highly recommended. Thank you.
J Morrison . 2025-02-19
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Perfect ribs, excellent service
denis magerkin . 2025-02-19
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Excellent location, an oasis in a really busy place. Exudes quality.
Kenneth Low . 2025-02-19
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Great place to regroup between flights. Service was nice and efficient. Food was very good.
Suzy Swanson . 2025-02-18
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The food service was perfect. However, the lobster pasta was sooo bad that I couldn’t eat it. The flavor was too strong that killed the flavor of the lobster and unsalty so it was horrible in every sense. Butter chicken was perfect 👌🏼
Jessica Gonzalez . 2025-02-18
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The food here is shockingly good - you can't believe you're in an airport. Get the butter chicken - it's very balanced, deeply savory, and maybe...the best butter chicken I have ever had? I also got a fish crudo with lotus root crisps which was refreshing!
Sam Weerasekera . 2025-02-18
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Nice ambiance overlooking the terminal with great food to boot.
Jon Olby . 2025-02-18
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Initially went to one of the lounges in T5 where the food took time to come out (even though it was a buffet), very little choice, was cold and tasteless. A friend recommended I go to the Gordon Ramsay restaurant instead and I'm glad I did as the food was surprisingly good for an airport! Even simple dishes like butter chicken were presented well and delicious. If you're waiting for a flight in T5 I would definitely recommend going here.
Alan Ganesh . 2025-02-18
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Everything came quickly, friendly staff, overall great
Chris Veri . 2025-02-18
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Great experience and our server was attentive and friendly!
Alex Robbs . 2025-02-17
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Avocado toast with poached eggs was lovely
Catherine Allsop . 2025-02-17
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Staff have no knowledge of dietary or allergy restrictions. Waited for 10 mins for a seat after asking the host if certain options on the menu were vegan. Sat down and waited another 5 to be served. Was then told these options were not vegan as they have egg and why don’t I try the salad - one of which had anchovies in it and the other feta
Bill and Judith . 2025-02-17
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Very great food and experience, EXCELLENT SERVICE!
Paul Ofcharsky . 2025-02-17
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The service was terrible. I know Mr Ramsay would have been disappointed Our server left and never came back not even to ask if we needed a drink of water I love watching his shows he doesn't put up with foolishness. He is a Excellent Chief and his food looks outstanding ever time. Mr. Ramsay please check your staff they are not doing their job. The food was outstanding.
Michelle Hay . 2025-02-17
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The most manipulative way to ask for tips that I’ve ever encountered, which is saying a lot coming from an American.
Nathan B. Warren . 2025-02-16
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Lovely staff, tasty food and quick service
Lucy Berkeley . 2025-02-15
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Waited 5 minutes to be seated only to be told (after having to ask ourselves) that it would be 15 minutes for a table. Terrible communication.
G M . 2025-02-15
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Delicious food, generous portions
Marcella Satalino Andersen . 2025-02-15
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Even after all the years of flying from Heathrow in never eaten here until today. Food is great and so is the service I experienced.
Charles Worship . 2025-02-14
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Great atmosphere and Christopher is very polite and nice
Surayia Aziz . 2025-02-14
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My son didnt like his burger and it was immediately exchanged with a chicken burger. He found the chicken burger too oily , but removing the crust removed most of this. This is the reason for the four stars on food. The other short ribs burger and the chicken curry was found to be excellent.
Christian Ettrup . 2025-02-14
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Amazing food, the staff are lovely. Thank you so much
Clare Pryde . 2025-02-14
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Very nice restaurant with good service
Carl Gustav Ingemar Svensson . 2025-02-13
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I was served by Mary who was great!
Georgina Asmah . 2025-02-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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