Based on 13.420 opinions finded in 5 websites
Based on 13.420 opinions finded in 5 websites
Nº 249 in 987 in Hillingdon
Nº 25 of 66 British in Hillingdon
Opinions
Possibly the best food I've had at an airport. Very good.
Penny Stump . 2025-05-20
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A sea of calm within the chaos of T5 - great food and service worth every penny
Simon Richards . 2025-05-20
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The food was pretty good for what you got, but didn’t match the descriptions. The (1) heirloom tomato and basil salad and (2) Caesar salad with anchovies and pancetta sounded great. (1) If those were heirloom tomatoes I’m a monkeys uncle, and I only saw hints of basil slivers in the bottom of the bowl. (2) had a crumble of a half slice of grilled pancetta, buried in the bottom; lettuce was fresh. The anchovies were good. The prices seemed excessive, but I didn’t comparison shop — 15+ for good G+T. Boring beer. Simple small salads like 12. Saw 4 tables leave without ordering once they saw the prices. But service very good, and it was a nice open airy space to spend most of our layover. There weren’t super busy and never rushed us. But wait, there’s more! The tax rate is quite heavy pushing the prices up even higher. But worse, there’s an “optional“ service charge presented on the bill without explanation. You have to see it and adjust it if you so choose. That's what knocked the service rating down to 1 star. Overall this was a very expensive lunch of just three small simple and shallow salads and one cocktail, a coffee , and a water -- it cost us US $88.03. If the salads matched their description, I would be less dissatisfied. If they mentioned the "optional" service charge on presentation, I would be less dissatisfied
Joseph P. Skudlarek . 2025-05-20
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Good food, but over priced. Airport prices, I suppose
Aziz Karim . 2025-05-20
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Front of house manager gave a very professional and cheerful welcome.
Wildlife Battle . 2025-05-19
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Only had a glass of wine but this was quite nice and a lot calmer as it is located on the 2nd floor.
Peter R . 2025-05-19
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Great food, quick service, easy checkout!
Patrick Pilola . 2025-05-19
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Had hoped to get a cream tea…seems like they don’t do that anymore ☹️. Seated quickly, we ordered using QR! Food was great!
Janet Barry . 2025-05-18
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Placed at a very nice location immediately after security clearance. Ambience was very cool and calm. Ms Pooja displayed excellent hospitality and welcomed me as well as the other Customers which made feel comfortable.
MAHESH BHIKA . 2025-05-18
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I'm surprised this man is a food critique and his own restaurant sells very bad food. We ordered tea pot and the milk was served cold...which made the tea cold... And qe ordered English breakfast....it was flat, bland n pathetic...
Usha The Dreamer . 2025-05-17
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Just what's expected of Gordon Ramsay - except! - they offer Earl Grey tea without an option to have lemon instead of milk.
Grant Buckley . 2025-05-17
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Excellent food, professional service, quick but not rushed. Just what you need in a hurry . Love the qr code paying system. An oasis of calm and great service when you really don't need stress at the airport. Thank you.
Fi Cawley . 2025-05-17
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The service was spot on! Bledi made sure me and my family felt welcome and our needs were met. He went above and beyond. Can’t wait to visit this place again!
Mirian Gradica . 2025-05-17
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Very nice food. Bit of a gap between starter and main
Tim Wolton . 2025-05-16
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Loved my face on my cappuccino!
joan bloomer . 2025-05-16
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Food was good . Served by Mario who was very attentive and helpful
Christine Wood . 2025-05-16
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Mice in the restaurant at Heathrow was quite an ironic situation.
Ashling Mc Phillips . 2025-05-16
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Nice virgin mojito. Amazing service.
martin birchall . 2025-05-15
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Good place to relax away from larger groups of people in the airport. Nicer than some of the lounges that are often overbooked.
Traci Rohl . 2025-05-14
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Excellent food. Quiet space in this busy terminal. Tasty mocktail too. Je recommande.
B. B. . 2025-05-14
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For airport terminal food - this was some of the best. Also appreciated that I could order and pay from my phone and not have to wait for service.
Ed Conolly . 2025-05-13
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Overpriced for what it is (breakfast at least) and we had to ask for the bill (to pay with physical card) 3 times and finally stand up for someone to finally charge us
Sofia . 2025-05-13
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Awesome food awesome service thank you Maria! 🙏💙💛
Steve Sidelnyk . 2025-05-13
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Excellent way to start the holiday. Always excellent food. Jose the manager could not have been more welcoming, accommodating and professional. He is clearly a gem for Gordon to keep.
Jason Saunders . 2025-05-12
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Food and atmosphere was brilliant. Nice and relaxed, forget you are in a busy airport. Presentation was spot on. Service was good, I ordered with the QR Code, no check backs were done by the team. Food and drinks came out fast, speedy service. I opted for a main and dessert. Overall would come again!
Julia Cichecka . 2025-05-11
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Burger and fries and butter chicken - DELICIOUS!!
Rhonda Petrin . 2025-05-11
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Fish and chips were very tasty. Staff very friendly. Gordon did a great job.
Raphael Schmitt . 2025-05-11
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The glasses at Gordon Ramsay’s restaurant were a bit stained 😆 Otherwise the staff and food were lovely
Vladyslava Voloshyna . 2025-05-10
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Excellent service, food was very well presented and really tasty. Ben and Mario were brilliant. Even gave us a complimentary glass of champagne to celebrate our wedding. Made us feel really special
Adam Melvin . 2025-05-10
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Overall great food. Really delicious. But staff doesn’t give you the light of day, just advise to order and pay on the phone.
Filip Flink . 2025-05-10
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Great service, nice fresh food and perfect coffee.
Richard Booth . 2025-05-09
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Lovely atmosphere, open roof, good quality service and then that's the end of all good things. I ordered Rigatoni with Walnut Pesto and it was nothing short of an atrocious disaster. It had no flavour of pesto in it. It tasted and smelt too spinachy. The texture of the sauce was thready which is a first for me. You can see for yourself if the leftover pesto sauce looks like pesto or spinach. FYI: the original recipe uses pine nuts but a lot of small-time restaurants use walnuts as a cheap substitute. I didn't expect Mr Ramsay to use it in his kitchen. Expected exceptional pasta but it was one of the worst I had. It wasn't worth it.
Samrat Thukral . 2025-05-09
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Friendly staff and excellent food/service, a nice respite on a long journey
Josh Jones . 2025-05-08
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The place is great, the food quite expensive for what it is. The burger is dry and expensive. The only reason to charge high is the name.
Gaston Pennice . 2025-05-08
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It is a little more expensive in Gordon Ramsay's restaurant, but that is quickly forgotten because this is one of the few, perhaps the only place in Terminal 5 where you can get really good food and where things are relatively civilized. In my opinion the best option to grab something to eat before your flight in Terminal 5.
Tobias Bischoff . 2025-05-08
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Got terrible food poisoning from the fish and chips there. Even the service is quite lacklustre and they seem to not care at all.
Sitharaa Menon . 2025-05-07
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Nice and calm Location in a very hectic airport. Had after a long flight from Japan a nice Breakfast. Me personally didn't liked the 15% service charge as employees should be paid without being dependent on tips or other charges.
Luis Lozano . 2025-05-06
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Perfect, nice and quick and professional, clean etc
Jonathan Simpson Tarling . 2025-05-06
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Possibly the best tasting mushrooms, grilled tomatoes and avocado I’ve ever had. It needs to be for the price tho :-) Vegan breakfast highly Rex
D Ali . 2025-05-06
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The prawn curry is amazing! Thanks so much gordon ramsey to create a very special dish 🥹🥹🤌🏻🤌🏻🤌🏻🫶🏻🫶🏻
autumn leaves . 2025-05-05
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Great food as always. Happy,friendly and welcoming team. Many thanks
Craig Bucknall . 2025-05-05
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Very convenient and lovely environment for an airport.
Elizabeth Warner . 2025-05-05
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Great service, Mario was lovely
mabina zinga . 2025-05-05
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The staff here are SO lovely which is remarkable as most of the customers look as grumpy as heck. The food is excellent, the view terrific and the service brilliant. Yes it’s expensive but life is very short for some so have a Bellini and don’t worry about it. Thank you Plane Food.
James Avison . 2025-05-04
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Really nice place. My wife had the smashed avocado and poached eggs I had the smoked salmon with scrambled eggs with a side of toast. Perfect breakfast before flying. Our waiter Mario was fab
makada0509 . 2025-05-04
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The bird poop along the window supports is a bit of a drag and unexpected for a Gordon Ramsay establishment. Ask the airport to get rid of the birds and clean up the unsightly poo, while dining...
Toney R . 2025-05-04
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While a wasnt expecting a groumet meal, I got a reasonable meal but the charge of 14 GBP for wine together with an imposed tip on the invoice made it feel like a rip off entirely - Ill never eat here again
Aileen Halbershtat . 2025-05-04
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One of the best restaurants in Heathrow terminal five for a quick meal before departure. Very quiet and nice place. Quick service. Delicious food. Cosy and romantic atmosphere. Very friendly and helpful staff. Big selection of food and drinks. I highly recommend visiting this place.
Vladimiros Kyriakidis . 2025-05-03
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I’ve watched enough Ramsay to ask: Gordon, where’s the other half of my cold egg in my Cesar salad? What did you do with it? Can I please have it?
Matías Chomicki . 2025-05-03
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For an airport, the atmosphere is good. Very welcoming. Service is quick and 10/10. Food is banging
Kevin Legge . 2025-05-02
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Oswald service was absolutely amazing! The fact it was 5am in the morning and they all had smiles on their faces was when we walked in just made the experience wholesome! Thank you, Gordon Ramsey! The view is sensational too.
Debela Ebissa . 2025-05-02
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Love Gordon Ramsays at Heathrow. Great service, lovely Rigatoni and another charming waiter. Keep up the good work guys. You are awesome!
Annelie Small . 2025-05-02
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First visit in a while after being a very frequent traveler. Jose remembered me and we had a great catch up. How he remembers someone that passes through an airport restaurant I'll never know. Never let him leave
Benjamin Jones . 2025-05-01
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Whilst it works brilliantly I feel like the whole self seve / self check out thing for a relatively expensive (£55) breakfast all be it w 2 Bloody Mary’s included is a bit like having to work for your breakfast. But to be fair it all works and it’s pretty slick.
Nicholas Crossick . 2025-05-01
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Serve food quickly and very polite and helpful service
S Ramsden . 2025-04-30
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What a great start to our holiday, 5 stars service and very pleasant staff
Mrs K . 2025-04-30
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Nice place but the food is not worth the cost , Wetherspoon breakfast is just as nice but cheaper Nice waitress though.
Christine McGonigle . 2025-04-30
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Great app ordering experience. Friendly staff. Still Pricey.
Paul Hayes . 2025-04-29
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The perfect airport stop for food that is far beyond normal airport fare, and truly professional service.
Garen Horgen . 2025-04-29
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Good experience at this restaurant, for a light breakfast. Pooja looked after us really well and we liked being able to order through a person rather than an app.
Hannah V . 2025-04-29
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Dear Mr. Ramsay, We had the best experience at your restaurant, and it wasn’t necessarily the food (fish and chips). What made us wanting to come back, was the joy that your server Pooja brought us. She laughed with us and certainly made us smile with her conversation too. As you well know, it’s not necessarily always about the food, but building the relationship, which is often lost in modern service businesses. I know this as I am an entrepreneur as well. If my employees had half of the personality that Pooja possesses, I could start a restaurant chain and very effectively be a colleague of yours. Feel free to call me Gordon if you wish me to speak on this further. All my best Sam Nigro Woodland, WA, USA (360) 600-2202.
Sam N . 2025-04-28
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Our go to place for pre flight breakfast (and first Bloody Mary of the holiday). The new app ordering is good and very easy. Very attentive staff (thanks Mario)
Gary L . 2025-04-27
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Good spot whether you are travelling solo or couples. Easy to use, place orders through their app. Only improvement would be if you can ask if you wanted a started and then main because both dishes came at same time. Burrata delicious with tomatoes and aubergine. Short rib burger but disappointing. Firstly, it came out first with no beef burger which was rectified pretty quickly with no problem. However I found the patty little bland (but cooked well) and the bacon had clearly been sitting on the pass for a while as was dry…so little underwhelming. Sticky toffee pudding with clotted ice cream was good without it being spectacular. The biggest improvement I feel would come in the table service. Very hard to get anyone’s attention, especially with the burger incident, and if you are wanting to get any beverage refills.
gl0baltraveller2019 . 2025-04-27
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One of the best Fish & Chips I’ve ever had 👍 the batter was crispy and the fish was juicy inside.
Tarik Rahmatullah . 2025-04-27
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Great food for the price! tomato soup was amazing and so were the breakfast items. Chicken burger was fantastic!
Anitha Ramareddy . 2025-04-27
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Food was good enough, but not outstanding. A little pricey, but happy to pay a small premium for a comfy, relaxed location to sit whilst waiting for a flight. Staff friendly and attentive.
Mark Boodhoo . 2025-04-27
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Impressive well-cooked breakfast!
Valter da Silva . 2025-04-26
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Enjoyed the English Breakfast and Mario served us very well with his warm greetings and attentiveness. Thank you Mario!
Ramona Siblang . 2025-04-26
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I’ve been coming to plane food for many years, even when i have had access to airline lounges. BUT, the restaurant has now cut staffing and introduced QR codes for ordering (not just paying). The restaurant now has a totally different vibe. I miss the friendly, efficient staff. This was always a premium spot, but with the staff reduction it has lost its charm. This comment has nothing to do with the team on the floor (they are working harder than ever)—it reflects a CORPORATE MANAGEMENT decision to save costs at the expense of a dramatically reduced dining experience.
John . 2025-04-26
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Always a must stop at Heathrow for meals. Perfectly poached eggs, moist grilled chicken breast..never a disappointment no matter what the meal. We also luck out by getting the most friendliest service. Madgi, our server this time was exceptional. Even though we were foggy after a long overnight flight, she made us laugh. We travel a lot, and have been to many airport resturants. This is best one by far. ❤️
Tina Mooney . 2025-04-26
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I was pleasantly surprised at how good the food was here. Had the most delicious eggs Benedict cooked to perfection and we were beautifully looked after by Mohamed. Great service and great food. Will definitely be back
Josephine Ryan . 2025-04-26
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Just great! Swift service soothing atmosphere!
Vanessa Whaits . 2025-04-25
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Excellent quality breakfast & v.good service
Dave Gilligan . 2025-04-25
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Why spend £15 - £20 on a mediocre spoons breakfast jostling for space and a table when you can have a far more relaxed and comfortable experience, a great coffee, glass or fizz and delicious granola, yoghurt and fruit for about an extra tenner. Bargain. Superb service.
Mitchel Adams . 2025-04-24
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The food was bland needs more spices 🤮
Atyab Bouftain . 2025-04-24
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Best place to eat in T5, nice and quiet and great apron views.
Edward Pickering . 2025-04-24
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This restaurant is completely automated by a foreign staff that doesn’t understand English. The Haddock had skin on it, the terrible napkins left lint all over my dress pants. The Caesar salad had slimy sardines on it. Took some serious probiotics afterward.
Sabrina Langford . 2025-04-24
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Clean and friendly. Thank you..
Dawn Schierman . 2025-04-24
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The surface was fairly quick and the food tasted amazing. Next time I’m traveling. I would totally come back and I 100% recommend this to everybody.
Zeamexx . 2025-04-24
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Waiters are extremely welcoming and helpful.
Tony “redrat67” . 2025-04-23
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The Thai Red Curry was delicious, the service was fantastic.
Sumita Asija . 2025-04-23
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The burger was perfect!! too bad the fries were not included :-( the crumble was really not good, too doughy and apples were nowhere to be found in the mass.
Stefania Ferrando . 2025-04-21
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Beautiful place to eat overlooking T5 runways and shops (located upstairs 'in the middle'). It was difficult to find, with us aiming to go directly there and we had to ask staff as there appear to be no T5 maps and no signs. There are plug sockets at every table which was really fortuitous for me as we'd missed our first flight after a rush and I still had bedhead - I straightened my hair as I waited for breakfast! We were warmly welcomed and quickly seated (although it was fairly quiet so I can't comment on busier periods). A great breakfast menu with a good range (IMO), including cocktails which I indulged in because we were on holiday for our wedding anniversary, would be rude not to! I had a Bellini which was beautiful. The prices are expensive and I completely begrudged having to order on the app. AND be charged a 10% service charge for no service - the best part - it's'optional' (but you have to ask staff to remove it!). The issue with ordering on the app. as well is that you can't remove anything from your meal so I had to speak to staff to remove the baked beans from my breakfast however, their English skills were poor. The breakfasts were served quickly and the food was beautiful, including the scrambled eggs which are sometimes tricky for places like this (high volume, quick turnaround) to get right. I'd return and recommend to others
Charlotte Shaw . 2025-04-21
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Chill place in n LHR to get some good food
Michael Ross . 2025-04-20
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Pasta was very average, the portion was too big. The sauce was clear and not heavy - good healthy choice I’d say. However, I guess I expected a bit more for the price paid. Overall still okeysh.
Helen Wolf . 2025-04-20
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Best fish and chips in the entire UK.
Eid Mansy . 2025-04-19
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Service was a bit slow - 20 minutes between ordering food on the app and being served. Burger is ok - nothing special although difficult to eat (too much sauce so bread is sliding). Fries are dry.
Carole Bernard . 2025-04-19
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Great quality of food, service and atmosphere
Alex Shurko . 2025-04-18
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It's great that there aren't any places like that at Heathrow Airport either. I was here many years ago. However, I liked the food better. Today we had breakfast here. The bacon was thick and chewy. Just like the mushrooms. Tomato was also strangely chewy and hard. Porched egg, on the other hand, was great, as was the sausage. Service was very nice and the restaurant itself is also wonderful. Please cook well again, then everyone will be happy.
Swetlana M. . 2025-04-16
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Quick service, delicious food and friendly staff. Only downside is that I spent £50 for a cocktail and curry
Serza Zallise . 2025-04-16
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The staff and service were outstanding. Our food was great.
Sophie Evans . 2025-04-16
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Asked for the steak, after 28 minutes it still was not there (restaurant at 20% capacity), had to leave without food not to miss the plane. They should really let you know food prep takes so long!! Very frustrating
Massimiliano La Rovere . 2025-04-16
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Really thought there would be vegan options given all Ramsey’s chat about it lately. Nope. The menu isn’t labelled and on asking you get told the options are tomato soup or a beetroot and feta salad without the cheese. Very disappointing
Lucy Walsh . 2025-04-15
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The lamb ribs are absolutely banging. 10/10. Bit tricky to eat but would order them everytime. Delivered quicker than a McDonald's and the quality akin to a high class restaurant. Spot on.
Adam Freeman . 2025-04-15
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Nothing starts a trip better than breakfast here - whether it’s for business or with the family.
Sam Page . 2025-04-14
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Two of the staff unfriendly & looked like they couldn’t be bothered. Would I return? No
Gayle Todd . 2025-04-14
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Really liked the food, but as much as I liked that mouse sprinting from one bar to another, Mr Ramsay ought to rethink his admissions policy. Or call the Food Standards Agency.
bengt larson . 2025-04-14
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At the top end of cost but the food is excellent and the staff excellent also.
George Baillie . 2025-04-13
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Service was great, as ever and breakfast was delicious (though the smart code order didn’t go through). Only downside was a weird occasional vibration through my chair - table near the big struts/pillars - which made me feel a bit queasy!?
Polly Moon . 2025-04-13
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Excellent food, Excellent service
Trina M . 2025-04-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Really poor service. Don’t be fooled by the false advertising board outside that says happy hour 25% off between 1300-1600. When I ordered and paid the discount was not applied. Then when I went to ordered a drink I was told that discount only applies when you order food, even though I was having a mixed grill. Though the advertising board outside clearly states happy hour which in my world should apply to food. And now for the food. Ordered a mix grill. Really bland and tasteless. The kebab was rubbery. All the meats tasted the same…bland. Should have lowered my expectations when one of the three chutney served was mayo. A nice place for sports and drinks but not for food or service.