The Watering Can in Cardiff

Although it looks nice, the food is of a poor quality, if a chef is employed, then they are more of a cafe cook. Slops is all I can describe it as. The meal I had included Avacado, what I was served was guacamole, there is a difference.

Ordered a jacket potato with tuna and sweetcorn wish I hadn't The jacket potato I couldn't cut with my knife as the skin was so hard and the potato was dry I had to ask for butter to make the potato taste better. The tuna and sweetcorn had hardly any mayonnaise in it it was also dry.

The conservatory area of this cafe does not allow customers after 3.30pm despite the cafe closing at 4.30pm. This rule is strictly adhered to and if you happen to be sitting there after about 3.15pm you will suddenly notice the staff vigourously sweeping the floor and cleaning tables around you-obviously wanting you to leave. We have noticed that sometimes the air con is turned up/on (even in colder weather). We recently visited this cafe and had to move tables because of a problem with flies. Another table also had to do this. A young lady came in about 3.45pm with two elderly ladies who sat at the problem table but also needed to move because of the flies. She went into the conservatory but immediately a waitress told her she could not go there. The young lady pointed out there was a fly problem and no other available tables but the waitress was adamant. Luckily some customers left and they were able to sit at that table. We saw several customers try to enter the conservatory but each time a waitress rushed over and stopped them. Several customers then left. The main aim of the staff seemed to be watching the conservatory doors (usually at a distance) and then speeding over to intercept any oblivious customers. I would understand if it was near closing time but there is an hour between the closing of the conservatory and the cafe as a whole. Losing customers did not seem important which, in this day and age, seems ridiculous. The staff should realise that losing customers could result in losing jobs.

Arrived and was greeted by a Little queue. Finial got serviced and after ordering and paying was informed there was a 20 minute wait ( they should of informed us before ordering and paying ) found a table of which we had to clear - should of been done before hand . Drinks were served with no tea spoons and still the tables wasn’t wiped down. Don’t think I will return plus being in wales everything is in English no bilingual signs etc

Really lush atmosphere and kind staff, food is simple but really delicious. Lots of selection for cakes and great coffee. Portions of breakfast could be a bit bigger but overall a lovely place for brunch.

Limited menu due to current circumstances but what we got was perfectly portioned and very tasty. Counter and table service was excellent,and young girl at counter was patient and friendly wit our very elderly relative. Not the cheapest for quick eats but great service in lovely surroundings is increasingly rare these days.

Lovely selection of cakes to go with coffee. Limited menu due to covid but a range of baguettes and a curry of the day. Very nice staff with patience in helping elderly couple with choices. Clean and covid friendly. Outside seating avaliable and take away option.

£16 for 2 cheese and onion toasties? This was always a reasonably priced place to eat. Won't be going again.

Good variety and good food. Lovely staff - friendly and helpful. Great place for meeting friends for coffee and cake, Dog friendly area under cover

I cannot understand how this has received so many poor reviews. The fact that it is invariably busy suggests a different story. My wife and I have been there many times and have always had a good experience. The staff are very pleasant and the food good. We lhave taken family visitors and they have enjoyed it. We look forward to visiting again soon.

I visit regularly,it has a captive audience in the area.The food is generally good,but the service is so slow I give up waiting in the queue.The staff are nice and friendly,but please get better organised,it's not professional.

The place is gorgeous. The staff are polite, friendly and helpful. The food on the other hand is poor. I had the fish finger sandwhich. The fishfingers were under cooked and sloppy and the bun was stale. We had ordered potato wedges as a side order . These were over cooked, dried out and extremely hard to chew. This is the third time I've eaten here and to he honest I won't be eating g here again. It is such a shame as the place is beautiful.

Stopped here for a quick lunch. Not the cheapest of places - a drink, panini + cake was £12. However the food was tasty, well presented and the place itself is very sweet + cutely decorated. Would return if in the area.

Nice location, newly refurbished. Can get very busy but have never failed to get a table for lunch. You must know your table number before ordering. Menu choice is limited but good. Service seems to vary with what you order. Teas and coffee no problem and food that you can see. However if you order something that requires the kitchen to be involved and that includes the specials you could be waiting 30 mins, as we have experienced.

Had to clear a dirty table before we could sit down, very slow service yet plenty of staff. Beautiful dinning room but nasty plastic single use glasses with plastic straws?! What’s wrong with tumblers and paper straws ? Other places can do the right thing ... salt and pepper pots would save all the paper too. Food was ok when it arrived but we won’t be back seeing as we’re local and buy lots of plants.

Arrived at 2.50 and was about half full - ordered 1 latte and 2 teas - took over 20 minutes. We hadn't ordered food, just drinks. There was 4 staff behind the counter stood by the coffee machine chatting which was frustrating!

Hemos llamado aquí anteriormente mientras visitábamos el Centro de jardinería, pero esta fue la primera vez que comimos. Los pedidos se colocan en el mostrador y los platos calientes se sirven en su mesa.Aunque no pedimos ninguno de ellos, las baguettes, los paninis y los quiches se veían preciosos y había algunas opciones inusuales. Las papas de la chaqueta eran de muy buen tamaño y bien rellenas. Los pasteles parecían deliciosos.Optamos por uno de los especiales que era carne en conserva, queso y pastel de patata. Era inusual y delicioso, ¡también era muy abundante! Realmente no necesitábamos el lado de las cuñas. Vino con una ensalada bellamente fresca y algunas patatas fritas. Nos gustó el hecho de que el aderezo estaba en el lado ya que uno de nosotros es un fanático de los aderezos para ensaladas y el otro no.El personal era muy agradable y servicial.Se hizo muy lleno no mucho después de que llegáramos, así que valdría la pena ser consciente de ello.Ya hemos dicho que la próxima vez que visitemos el Centro de jardinería apuntaremos a la hora del almuerzo.

Visité hoy para el desayuno, que aparentemente no estaba disponible ya que llegué a la orden de pedido. Sin embargo, parecían estar sirviéndolo a los clientes antes de que yo, como miembro del personal, saliera de la cocina con una sartén de aceite caliente con un huevo frito y ¡colocara el huevo en un desayuno delante de mí! Nadie parecía saber lo que estaba pasando? En cambio, elegimos sándwiches de salchicha que eran muy pobres. El pan estaba frío como si lo hubieran guardado en una nevera, y no estaba muy fresco. Las salchichas eran muy sin sabor y demasiado cocidas. Cada sándwich cuesta 3. 75 que pensé que era un poco caro. Las bebidas estaban bien, pero las medidas muy pequeñas para el precio. Parecía haber una cantidad extraordinaria de personal trabajando allí, no muy amigable, conversando entre ellos, no regresaremos.

Llamé a almorzar con un amigo y pedí una chaqueta de patata con pollo al curry. Fue espantoso La patata se hizo a la muerte, pero el curry no era comestible. Solo eran tomates enlatados con un puñado de pollo procesado. Estaba tibia y no había indicios de que hubiera visto polvo de curry. Ciertamente no regresará

Visitamos la tienda de acuarios local y vimos un cartel para tomar café aquí. Estar muy embarazada y necesitar descansar durante 5 minutos fue ideal. Este pequeño pequeño café ubicado en la parte posterior si el centro de jardinería Pughs es un hallazgo fabuloso. Estaba bastante concurrido a la hora del almuerzo, pero encontramos una mesa fácilmente en el conservatorio y pedimos nuestro café en la caja registradora, que luego se entregan en su mesa. La camarera fue educada y amable, y mantuvo una conversación ligera.

Ordered corned beef pie with beans . It was dry , salty and overcooked. No one bothered to enquire how the meal was . Should have asked for my money back . Everyone was too busy.

¡Qué desastre tan completo! ! ! Aparecí en mi almuerzo alrededor de las 12 y estaba en el frente de la que enseguida ya que era bastante tranquilo. ¡Entonces tuve que esperar la mejor parte de 20 minutos para una ensalada de atún para llevar! ! No solo fue la espera insoportable, por lo que pedí, sino que la "ensalada" no contiene nada más que espinacas unas cebollas rojas 2 tomates cherry y pepino y la peor parte de todo lo que pagué 4. 50 por el privilegio. Es seguro decir que nunca volveré allí a menos que tenga dinero y tiempo para perder y no tenga hambre en particular. Gracias

My son and I often come here for coffee and cAke ,my son always has the custard slice , he says it's the best in Cardiff.... definitely worth a try

Este es un lugar concurrido y agradable entorno - pero caótico y desorganizado de

Bueno, ¿qué puedo decir sobre mi visita a el riego puede! ? En una palabra, ¡fabuloso! Fuimos como una familia y todos tienen alergias, así que siempre estoy un poco escéptico si hay algo que podemos comer! Me explicó que el personal y el gerente lo nuestro a la lactosa, alergias se y de intolerancia al gluten. Teníamos una lista enorme de opciones para elegir, patatas chaqueta, desayuno caliente, sándwiches de trigo gratis y una variedad de pasteles. La tarta de chocolate fudge era para morirse. Sin duda volveremos muy pronto. Recomiendo encarecidamente este restaurante. El personal y la comida son de 5*. Gracias el riego puede. Kate y su familia.

Service pot of tea came after food it was so strong and just luke warm we had purchased two pots but barely got a full cup and so small.

Lo que tienes que probar este lugar - es un pequeño oasis! Buena comida y servicio del personal sonriente amable. Vamos un montón, y sí, a menudo tienen que hacer cola, pero prueba el pastel de zanahoria, y entiendo por qué! El té de la tarde es muy bueno - menaje para preparar té y bollos, nata y mermelada - Material de primera!

Estoy de acuerdo con muchos de los comentarios, por desgracia es desorganizado, no tiene muy buena relación calidad-precio y es caótico. Metimos en con un amigo que necesita dieta sin gluten. . Optamos por ensalada de jamón.. . Pedimos. mostaza y no había nada. ! ! Mi plato estaba disponible, a pesar de todavía estar en la pizarra. Ayer fuimos de nuevo. . . . Grandes colas. muchos artículos no disponibles, y la quiche vegetariano opción había sido sustituido por una carne! ! ! Las mesas estaban sucias con platos sucios. Queso sandwichera y el destinatario había llegado a jugar caza "el queso". . . . Realmente no en.. Esto podría él un café muy agradable

La primera vez que he estado aquí. Parecía muy mal organizada, poco lógica. Esperamos que te sirvan las edades a pesar de la plétora de personal aquí.

A menudo el riego puede ir a como vivimos localmente. Siempre he encontrado una gran relación calidad-precio y la comida y el servicio muy bueno. Hago una excusa para ir estas tan a menudo como puedo.

El nuevo restaurante podría ser magnífica, pero no mal diseñado en bandejas hasta así que puedes recoger tortas etc. t Sin dificultad, la comida y las bebidas de ordenar el caos y experimentado personal parecen haber dejado. Los precios no son baratos para un lugar, una ventaja es que se admiten perros en una zona pequeña. El personal no es muy amable y no se mantienen limpias. Este lugar tiene un gran potencial y cafés, etc. Son más baratos en pubs, locales y mejor. Venga Pughs podría tener una joya.

The Strawberry Tarts are gorgeous and they do a good cup of tea. Beyond that it can be considered a tad pricey, but you're there and have just bought a new potting shed and other related paraphernalia so what's another couple of pounds? It does get very busy at times but there are children's colouring pads on the wall which are easily accessible for little ones. It all helps.

I met two local friends here for lunch, not having visited the 'new' cafe before. It was a convenient location for us all, but other than that it's difficult to be very positive about the experience.The ordering system doesn't work. You queue to order and pay, have to stand and wait (a long time) for drinks to be prepared and then they bring your food to the table (eventually), So you can't have food and drinks together if that's what you want, it has to be before or after (which would involve more queuing).The food offering is quite basic and very expensive for what it is. They don't do soup at lunchtime - which I would have thought would be a staple for this type of cafe. The service felt more like a canteen, nothing personal or welcoming about it. All in all this would be quite low down in my choice of venues for the future.

Had morning coffee and lunch here. Nice range of cakes, sandwiches and snacks. Reasonably priced. Plenty of places to sit, inside and outside. Parking can be a bit hectic as it is on a very busy site.

Every aspect of this visit was poor; slow service at the counter, slow delivery of the food, (which was also not what was ordered), expensive for what is on the menu, and worst of all, very grubby in the outside eating area.I would question whether this area is actually cleaned daily.Will not return in a hurry.

My wife and I visited Pugh's Garden Centre at Radyr today March 5th 2016.The staff in the actual garden centre were very friendly and polite, but not in the Watering Can.Complaints wereTalking and joking with other staff members whist we tried to place our orderToasted tea cakes on menu board, but when order we were told they can only be had until 11.00 am.Our food when it came was just banged on to the table and our number sign snatched up, no eye contact, smile, on enjoy your food comment.This is the second time we have ate here and the first time about a year ago was the same. To cap it all of £4.50 for a cheese and tomato toastie|

I often visited the previous cafe at this garden centre and I've been to this new one a few times which has always been OK. On the last occasion I felt it was getting worse. The staff were more off-hand and the food was poor. I had a tuna salad that was totally uninspiring with lots of shredded lettuce to fill the plate.I had to crane my neck to see the hygiene rating of 3 which is facing outside on a door to the side and behind the till and staff counter, This isn't the usual door used by the public to access the cafe, I enjoy visiting the garden centre so I hope the cafe improves.

We frequent the watering can at pughs garden centre because it's local, cheap and good food. We also visit the garden centre now and then so it's convenient. I've personally tried just about everything they serve and have never been disappointed, my wife always has jacket potato with cheese and coleslaw, she reckons they are the best jacket potatoes anywhere. My favourite is the cheese and potato pie. Don't get me wrong, this isn't gourmet dining but is a nice and unbelievably cheap option for lunch, not sure where the other reviewers have been eating to say it's expensive, must have been the soup kitchen. The staff are friendly, the service is excellent ( they always bring what we order promptly), and we've never been disappointed. A great little place to pop in for lunch, I'd recommend you make your own mind up.

We like Pugh's garden centre and were looking forward to using the new café and as you may know, many garden centre cafes are of a good-to-high standard. So we were disappointed in "The Watering Can" overall. First of all - if you are thinking that a "regular" and "large" coffee will be anything like Starbucks, Costa Coffee or Neros - think again!! "Regular is definitely "small" and "large" is more like "regular". And don't bother with the toasted sandwiches which at £4.50 are GROSSLY over-priced and tasteless. It's ordinary sliced bread for a start. My husband had cheese and onion and we had to search for the cheese which was barely there and pretty mild in taste. On top of that we waited 10 minutes for it by which time we had drunk our small coffee!! I would think it cost them 20p at most to put the sandwich together and I think a profit of £4.30 is GREED. We wont be bothering again, especially as there are several good pubs in the near vicinity where better value food may be found!

Empty when we arrived for a quick bite to eat yet we stood at the counter for a good a good few minutes waiting to be acknowledged. Painfully slow service, expensive for what you get, felt like we were eating in a doctors surgery waiting area. Food very very basic. You'd have to pay me to eat here again; should have opted for a pack of Spar sandwiches down the road. Avoid unless you have your dog with you as the food is more suitable for animals.

Returned to the watering can today for lunch snack. Although food is good was surprised at the wait. Two of our party had sandwiches which were given straight away, the other two asked for baguettes which were also in the chiller cabinet but presumably because they came with a salad garnish this seemed to deem a 15 minute wait ???Such a shame as staff are friendly.

Visited today 22nd May. Ordered a tuna mayo melt panini which had been warmed but definitely not pressed as one would expect from a panini. Inside was molten hot and outside of the roll wasn't which suggested it had been microwaved. My husband ordered a corned beef slice, which could have benefited from a little whirl around the panini machine! Poor salad on the side 1 meagre slice if cucumber and tomato on a bed of browning lettuce. Don't think we will rush back which is a shame as the village itself has lots to offer.

One tea a large coffee and one cheese and ham toasty over £8.00 way over priced for what you get. Couldn't even find the ham in the toasty, the salad was just one bit of cucumber a slice of tomato a few scraps of onion and lettuce. The coffee was all foam and in the smallest large cup I've ever seen, just 1 and a bit cups of tea out of the teapot not even a full sized cup. Had a long wait for food and it wasn't even busy. The lady taking the order had a real bad attitude shame as the staff in the garden centre are so helpful. Looks nice but the food is not up to it. Will not be going back.

We waited a while in the queue. When we went to get our cutlery - one of the assistants who was filling them, dropped some of them on the floor & instead of taking them to be washed again put them in the cutlery tray. Sooo not acceptable

Thought we would pop in after visiting the garden centre at about 1pm on a sunday. My mum and sister went few places in front and due to my sisters fussy eating she only wanted cheese toasty to which she was informed no u can't have it just pick out the ham she agreed as she didnt want to make a fuss. There was plenty of staff on but all just wondering around aimlessly and the queue not really going any where. When we eventually got to the many staff huddled around talking I asked if the do cream tea to which it was clear the staff had no idea what this is by many blank faces. Ok then looked around and if I didn't want what looked like stale cake or burnt lasagne I was kinda stuck then I seen tea cakes on the menu. great i thought you cant mess this up. Only to be informed nope you cant have that its only at breakfast. Its a lunch snack! By now I had enough. just get a drink. When the waitress brought out my mums and sisters toasty it was thrown at me and my mum nearly sliding off the other side of the table. No whos are these for. The side salad was brown and according to family the taste was obvious the sandwiches was made days ago. No manager or any one who looked over 20 or in charge in sight. Hiding from complaints I assume. I work in the hospitality trade and if this was my performance on a single shift I would not have a job. How to improve sack all staff serve food you would eat and give customer service you would expect to receive. If you would like me to come in and train your staff and if they will listen then feel free to contact me but I get the idea no one cares. What a shame to a nice garden centre

This is a lovely cafe in the garden centre where you can have breakfast, lunch or delicious cakes served by very friendly staff

The new decorated and replaced cafe. Seems to have lost its character, quality and charm in my case. It look very clean and lots of places to sit. Atmosphere is to cool and canteen feel in main area. The service was a bit all over the place and unorganised. Ladies what is up here?The attendant later we found fail to write down on our order.We waited and then I went up to ask. While waiting some other people were complaining of the similar problems with their order.The same attendant duly informed me this was missed by not hearing. This was hard to believe when the person who ordered the food was right in front of her while giving us our order number. This number was not removed when part of our order came out ,with the waitress who said the other part be out shortly.The chicken soup was nice but so small with half a banquette. The lasagne was good value.The Carrot cake dry if been there for a few days and appeared to just be a over priced for profit Costco cake. We love Costco cakes if it was,hence the order. The apple tart awful not even slightly warmed ,had to buy cream as an extra 40p foam cream or 70p clotted..So disappointing but there is the garden centre to check out. Get you standard back PLEASE was gutted for you.

Arrived middle of the afternoon on Sunday for a very late snack lunch. Five or more members of staff milling around behind the counter, but queue for food and drink only moving very slowly. This gave plenty of time to check out the service; far too much time spent talking to each other and disappearing and re-appearing from the back kitchen and far too little time spent interacting with / serving customers. I was disappointed to notice one assistant split two slices of bread apart, put them down on the counter then press them down, for no apparent reason, withe the flats of her hands and only after that put her blue food-handling gloves on. Glad that wasn't my sandwich. That said our toasties were good when they arrived with a small crisp salad and the coffee acceptable; we felt pretty reasonable value for money.