The Waterford Lodge Hotel Carvery in Northumberland

Probably the worst night's stay in a hotel ever in the UK… Horrendous and unforgivable stay at this so-called hotel which Morpeth should be ashamed to have trading in the lovely town. From the start I want to state that the staff at the Waterford Lodge are not at fault, they tried to make my stay the best that it could be given what they have to work with, but this was to prove impossible. Yet, the same cannot be expressed about the pathetic and inept management, especially the ‘lady’ who I met at check out and dealt with breakfast where she treated her staff with contempt and as if they were her personal ‘slaves’ as demonstrated in the way that she spoke to the team in front of me and the other guests together with the fact that she did not seem to have the vocabulary to apologise for the hotel's shortcomings and issues when I raised the issues with her, just full of hapless excuses. The lodge is very rundown and shows the lack of investment from the very time that you walk across the threshold of the building, everywhere there was peeling paintwork, stained threadbare carpets and the overall visual aspect being pitiful and in places disgusting, all this prior to entering the bedroom allocated. Let me be blunt rooms are awful, worn out and offer no comfort whatsoever. The bed's mattress offered no support and prevented any chance of a comfortable night's sleep. The duvet was so thin it might as well have been missing, and the pillows were as hard as sandbags and bore many stains. They had obviously not been laundered in a decade. The room was always cold, not aided by the old single-glazed window and no curtains to prevent the chill of the night from penetrating the room together no heat from the only radiator in the bedroom. The television was so old you would expect to find it in a museum. The only seat in the room was an uncomfortable small stool. The bedside light turned on and off at will. The bathroom was dated in terms of décor also showed many signs of constant wear and tear together with lack of maintenance however the main issue was that the shower did not work (the management response to this was to use the bath, no chance given that when I filled it with water numerous hairs etc. floated to the surface absolutely disgusting). Noise was always a constant issue, whether it was from the corridor outside the room or the adjacent rooms through the paper-thin internal walls, (the contemptible management response to this was I should have brought earplugs with me) The only aspect of the stay which was anything like acceptable was the fine breakfast which was made with good ingredients together with the plated hot dish being very well cooked and presented, complimented by an acceptable buffet selection. However, a good breakfast does not make up for an atrocious, disappointing and appalling experience at the Waterford Lodge including no heating, not being able to have a shower and above all not getting a good night's sleep. Avoid at all costs, even if you believe that the chargeable rate offers value for money, because it will not.

Only popped in for coffee but very nice and lovely staff

Great location next to the park few mins from the train station. Parking at rear. Wallpaper on bathroom ceiling peeling off must be a reason not painted but bed comfy, shower over bath, lots of fresh towels, tea/coffee etc. Breakfast was full English and delicious, bar area much more modern, menu looked good. Very dog friendly, door from outside straight up to rooms, check in desk too

Great location, clean room but dreadfully miserable, beyond comprehension, were the two female staff behind the bar on arrival. No eye contact, no welcome and we were ignored ahead of later arrivals to the bar who were served. Dreadful customer service and rude beyond comprehension. However, the female who worked the breakfast duty was friendly and personable.

Couldn’t fault the staff, check in easy and parking for free. Breakfast was ok but the rooms are in desperate need of refurbishing

This is the go to place in Morpeth for cheap clean rooms, fantastic grub and drinks. You won’t get a better pint in Morpeth that is for sure. The staff and management really go above and beyond for the guests and customers. Lucy, Olly and Diana have really made this place fantastic as well as the other staff. At least 4 big TVs to watch sport and James and Doyna in the kitchen make the most amazingly pub grub. Thanks for everything Waterford staff and management.

Very reasonable priced accommodation. We paid £55 for a large double room including a full english breakfast.

Rather expensive for a self service carvery meal

Food barely palatable,staff not friendly, would not recommend this place.

Great food and drinks and beer garden at the back if the sun shines!

Tired and run down, decent breakfast

A faded place needs TLC. The pub and garden downstairs great. The rooms where clean and everything you need for a short stay. Lots of small steps and uneven flooring but well signed

A very well priced hotel. The rooms are clean if a little tired but are comfortable and that's what matters most. The breakfast is excellent. The pub downstairs is very nice if a little pricey.

Really good food and service. Room clean and tidy and a bed so comfortable didnt want to get up in morning!

Attended a wedding here. Had an amazing day. Venue was stunning. Nice friendly staff. Highly recommend

Rooms in need of updating although we'll stocked with tea/coffee etc. Great service, great location and beautiful breakfast

⛔️⛔️⛔️DO NOT RECOMMEND FOR WEDDING RECEPTIONS⛔️⛔️⛔️ I have thought very long and hard on whether I would post this . I was fully expecting the response I got and it is not something I would do normally, as I prefer things rectified to a degree and like to give them a chance to come to a solution for all parties but sadly that is not the case . We decided to use The Waterford Lodge as our wedding venue we wanted a small intimate reception quite informal but apparently this means your not entitled to good service as we just hired the room for the day but we were only in it for at most 6 hours,paid for afternoon tea and meat boards plus 16 bottles of prosecco and bucksfizz and linen. Decorated the room ourselves which is fine . Drinks were spilt on my guests, suits and dresses soaked, food was dropped on the floor by the staff and not picked up. One member of staff wore a hoody not exactly smart attire for a wedding, not very proffesional .Trying to find someone who was overseeing the wedding it was like they were non existent. My decorations were tossed on the floor .Food was ok some of it looked like it had just been pulled out a box very uniformed and squashed. There was very little organisation on the day or communication as noone had introduced themselves to us on arrival and we couldn't find anyone available after going into the main bar numerous times. So unless your paying more than we did which was just under £1000 dont expect much in return as your not entitled to have this service for just hiring the room and buying food and wanting a nice wedding reception regardless if its informal or formal ,good service is a basic staple is it not (there words in response to complaint) . The room itself looks great initially but the nails sticking out of the chimney surround and cleanliness is not a priority let alone a safety risk . The complaint was responded to and exactly what I expected poor customer service skills and very unprofessional but you got your money however I did not get the wedding reception I expected and the service that should have come with it . No offer of goodwill like dry cleaning or some kind of compensation, be it a token percentage refund or something. I was pleasant with my complaint but the response lacked any type of compassion or understanding for such a important moment in someones life. I am aware situations arise that can't be controlled but I don't think it was unreasonable to have a expectation of professionalism and hospitality from a Wedding Venue and it's staff. The petty comment at the end of the response that was accidently packed into our items by yourselves at the end was uncalled for and not needed. So it is with regret I post my review this could have been dealt with much better . Avoid avoid avoid

A little run down, but clean. Comfortable bed, unfortunately no hot water for a shower. Good breakfast, very polite, friendly and helpful lady in the morning serving breakfast. Will stay again.

Last minute booking. Parked at rear of hotel no problem. Checked in by Diana - who was very helpful, friendly and welcoming. Had a bite to eat in the pub and went into town. Only a 3 minute walk into town centre . Room (and building) is dated but clean. The bar area is lovely with a large beer garden an pleasant staff. Couldn't fault the breakfast. Well done Diana and housekeeping team. Thank you

First time here. Rooms are a bit dated but pub, food, staff and location is excellent. I will definitely be back.

After a long train journey, me and my partner decided to pop in for a drink and something to eat. Upon arrival, i asked where their bathrooms were while my partner was going to order drinks and was greeted with a rude response from a senior member of staff, "Over there but we aren't a public bathroom you know". This comment set a poor tone to the venue and we decided against ordering food and have gone elsewhere. Would not recommend however the younger staff members were very polite and quiet.

Excellent Sunday Carvery & very helpful staff.

Superb meal and service with a smile. Highly recommend. Went for a Sunday carvery with family and couldn't fault it. Very reasonably priced

Great environment and facilities for private functions and parties

Great place to stop and watch the matches, very spacious pub with plenty of seats and TVs, good prices for drinks and cannot fault the food. Would definitely recommend

Fast bar service. Staff are helpful, friendly and quick with serving. Food and drinks are fairly priced, overall a good experience.

Lovely food, good atmosphere and very friendly staff

Fantastic fish and chips. Great beer too.

Just been here , no tables being cleaned ( found a cloth and done it myself) no cutlery, as for the carvery where do I start ! There's a lady behind the counter cutting the meat ( no hairnet) , after my partner and myself got our meat and Yorkshire, we then saw there was very little veg , just carrots and roasts, asked if there was anymore the lady just answers NO , there's no cabbage , no turnip, no mash , no peas . Paid £30+ pounds for very little, just cold meat , carrots, cold gravy , Yorkshire pudding . Very very poor !!!!

This venue has great staff and atmosphere. I DJ,d there for a wedding and found the venue beautiful and cosy the function room has patio windows that can open to the outside tables area which has views of the beautiful moat hill of the nearby park. The weddings here are well situated for photos at the park with no hassle returning I the venue. The staff are accomodating and patient and work well as a team. All guests enjoyed the freedom to use both the private bar area to chat and enjoy the buffet and the separate function room to enjoy entertainment. The attached car park makes this one of the only venues in Morpeth entertainment companies can park for the duration of the function. There is also accomodation for the bride and groom. For a wedding, this venue works well and makes life easy for photographers and djs.

Sevice was a bit slow. Friendly staff. Good food and drinks.

Beautiful place . Food amazing rooms lovely staff friendly

Room I stayed in was big but everything here is a bit dated and in need of repair. Staff are lovely and really helpful. Downsides also include that the bed I had was very much in need of a new mattress and was very dipped in the middle. Agree with other reviews about lack of shower pressure. Noise of the non-stop road can't be helped, but do try to get a non-road room as the glazing is single so it's really quite loud. Also note that WiFi doesn't reach rooms so wasnt the best business trip choice.

This was by far the worst carvery iv ever had!!! And the service was just as bad! First off I was told i couldn’t order a small meal as I wasn’t a child 🤦🏼‍♀️ The staff clearly hate their job, not a smile between them or any manners used! The food OMG… the meat was dry as sticks, the turnip was like soup, the rest of the veg was completely over cooked and just to top it off the gravy was like dish water, as a whole the meal had ZERO taste. All 5 of us left our food! The only decent thing about the pub is the beer garden!

I had a few drinks in the Waterford whilst out for a pre Christmas afternoon out with friends. The place was very clean and the barmaid very attentive. It was very cold outside and lovely and warm in the bar area which actually encouraged us to stay longer (we only meant yo stay for one drink).

The hotel rooms are in the middle os being renovated so abit messy on the corridors but the rooms are clean and tidy, ours was quite dated but still very clean, could perhaps do with the nets washing. The bathroom was very tired, paint peeling off the walls but I'm sure it won't be long till this room gets a face lift. The pub was lovely oldy world meets chic lots of wood. The food was very enjoyable and resonablely priced. The staff where very pleasant and helpful all I all a lovely stay we would highly recommend

Ordered two steak burgers, buns were so stale, they snapped off when picked up. Barely warm, and about 7 of the driest chips. Onion rings were nice. Miserable place, so many nicer ones in this town so this place is best avoided for food.

Very disappointing, noisy, chipped paintwork/bathroom fittings, and strong disinfectant smell in dark corridors together with unappetising cooked breakfast , so we were pleased to go home!

First time visiting and wouldn't go again Very poor service,waited for 30 mins to place my order they said kitchen doesn't open till 12 I said I'd go elsewhere but the chef who was on his phone when we arrived said no problem he would cook the lunch earlier, got a frozen bun on my burger ,wish I had waited till 12 pm now for them to defrost it properly, if only there were bakery companies who deliver fresh baked bread (not frozen) asked where the baby change was as hadn't been before and the unfriendly bar/ reception lady , said its up there at the end of the bar ,she seemed to be far to engrossed in a conversation to help any further didn't find it as hadn't been before , wouldn't recommend anyone unless your comfortable with terrible service frozen food and very unhappy staff ,disappointed to say the least

Possibly the worst meal I’ve ever had, worst service I’ve ever received, 0% customer service. The staff need replaced, I feel sorry for the owner because the place looks nice but it’s rotten from the core, the place was dead but it took 45 mins for 2 very plain burgers, a panini and potato skins. When we went up to the bar the staff were more bothered about talking to their mates on the phone….if this is what millennials bring to customer service industry then we are doomed. The staff barely crack a smile… will not return…. 30 mins to wait for a drink is quite ridiculous also.

We stayed in a room for one night. When walking through the doors to the rooms, the smell hits you immediately. It was like damp and vomit. The room itself was large however the decor was disgusting. There were 2 patches down the wallpaper where there had been an obvious leak leaving water damage and another patch on the ceiling. The lid of the toilet was broken and we couldn't get the shower to run hot. It was ice cold. There were also cobwebs on the ceiling. The breakfast was average. The bar area where breakfast was served, the carpet was filthy with what looked like trodden in food. I wouldn't stay there again.

The carvery was cold, watery turnip and no mash! Chef didn’t seem particularly bothered. We had a train to catch so as we were all starving, ate it and got out of there, doubt we’ll be back. Bar staff were friendly. The food may have been better if hot, hence the 2*.

Booked table for Father’s Day. Carvery was tasteless other than the sausage stuffing., the pork Turkey and beef were drier than Ghandis flip flop, the cabbage was sloppy, the peas were dry even in the water and the gravy could only be described as lumpy wallpaper paste but runny. The customer service was disgusting with not 1 smile between them, was greeted with a girl wearing sports leggings with no nice manor at all, had to go looking for our own cutlery and the chef was the most miserable chef I have ever seen. We asked him for 3 carverys he looked at us and disappeared around the corner for him to come back with a handful of plates that looked like they had been wiped over with a dirty rag. The pint of coke was delicious though. Very nice experience if you like being in a prisoner of war camp.

As others have said, the staff have no idea how to wait tables. Constantly walking around empty handed when there are 4 or 5 rounds waiting to go outside. Nice place, with a nice atmosphere, but for the love of god management, sort the staff out!! 😡

Ordered drinks not busy , booked table been waiting 30 mins for first drink .....avoid if you want to actually have fun. Awful service .

Arrived at 415 to watch a football match due to start at 530. Sat at table until 5 when bar staff said we had to move as the owner had just phoned to say the table was reserved. No sign on table, owner did not come and speak to us but sent the young bar staff. Other tv at the back of bar out of order. Left and will not be back. Obviously business must be good as the owner does not want our money but only that of his/her cronies.

Booked a table for an evening meal. Was not shown to the glass house part of the pub didn’t know which was our table. Ordered the meal and waited! However the young waitresses were inexperienced and went to the wrong table with our meal. The only other couple in there took our meal even though they knew it was not what they’d ordered. 15 mins later their actual order was brought to us. We told them it wasn’t ours and then after some discussion behind the scenes the penny dropped for them! They were apologetic but it was a farce! Who in their right mind would take a food order that they hadn’t actually ordered!!!! Shame on them !!! Shame on the pub for not checking beforehand!!! Shame for us. Last time we came it was just great!

Food was nice enough but 3 young female staff members sitting at the table behind us talking very loudly, playing on their phones, calling their mates over. They need to be told its a workplace not a youth club

Another visit for Sunday lunch very good selection of vegetables and choices of meat.Always hot food that is regularly topped up so no shortage of choice

I regularly visit here, great range of cocktails and larger! Staff are lovely, and position of the place is great close to trainstation and town centre.

Visited here on a Saturday afternoon for lunch after struggling to find somewhere dog friendly in morpeth where we could sit inside. There was one other couple eating so thought we would get served quick. We waited almost an hour for food and when they brought it I wish we left and got a greggs to take home. I ordered fish and chips and received the most soggy pale looking fish when i cut into it lots of water came out. I ate the chips then left unhappy. Won’t be back for food now the black bull has reopened, much cleaner pub with a dog friendly area!

We were on our way up to Rothbury and stopped off in Morpeth for a break. Pulled up outside here because we could park the car. Pleased we did. Very nice inside and was good that we could bring our dog in. Just had Nachos and pannis. Nicely presented and enjoyable. The menu looked good for evening meals too.

Stayed at the Waterford recently with my wife as we were attending a friend’s party. The bar and restaurant areas are pleasantly decorated with a rustic look and feel. We ate in the bar and the food was good no problems there.The problem is the accommodation. It looks like it has not been decorated for decades. The room we were in was large but extremely basic with tired cheap furniture. Lights crooked, a damp patch on the ceiling and a bathroom that was crying out for TLC. However, the worst problem was the smell of vomit on the corridor approaching our room. It was pungent. Thankfully no smell in the room.The staff were all excellent. We should have pointed the issue out to them but there was an event on and it took an age to get someone to check us out and by this point, we just wanted to leave.Would we recommend this hotel? For a handy stay in the centre of Morpeth, it was well-positioned so for location yes. For the price and condition of the rooms no. I stayed in cheap accommodation in Cumbria this year and that was poor. Compared to this I would only recommend this accommodation if you could get a room for £40-50. It's not worth any more than that! My final note is the archway into the rear car park it is very tight so be warned.

Travelling home from Scotland we needed a break and a bite to eat. Coming off the main road we found this, initially quiet, pub. I say quiet as it was early lunch time and it did fill up considerably with a wake. However, service was so friendly and quick. We chose a sharing platter having asked what it included as there were smaller, single, choices. We were told it consisted of a bit of each of the single platters ?????? LOL. Not quite true as it consisted of the quantity of the smaller platters on one tray. Totally brilliant. It astounds me that above the Watford Gap prices go lower but quantity rises. We are fleeced in the south.Really nice, friendly pub with fantastic service. Guys it was a nice break from our journey, thank you. Oh yeh, btw, even as oldies your music is a fantastic choice.

Wanted a nice place for one night in Morpeth and this hotel is perfectly located. The staff are very friendly and polite, the room I was in was a good size and very comfortable. Breakfast was very good as well. I would strongly recommend.

Some friends were playing here in their band so went to see them. Very pleasant and polite girls behind the bar and great choice of alcohol. Nicely decorated pub and clean loos, car park to rear and plenty of public parking outside. Locals were friendly and had a great evening !

Room a little dated could do with a lick of Paint, but clean and comfortable. Super staff although young, very polite and attentive. Good breakfast and nothing to much trouble. Would happily stop here again when I'm working in the area.

After ordering st the bar and finding a table we were a bit concerned that the whole place was a bit grubby and needed a clean. Dead flies in the window in February are never a good sign!

Second time we've been and we weren't disappointed again. The beef that was given to me was absolutely superb. Cooked to perfection and the veg was fantastic. Roast potatoes in particular were proper homemade type and not bought in and thrown in an oven poor substitute roasties. I can't recommend this place highly enough. Great staff as well.

Tastiest Sunday lunch, comfortable and clean bar, friendly smiley and efficient staff, great atmosphere. Top pub!

Me and my missus called in on spec today. I have to say that we had one of the nicest Sunday lunches we have ever had, roast beef was perfectly cooked and tasted delicious, veg was spot on, roasties were lovely and the Yorkshire puds were just right as well. 10 out of 10 for the Waterford Lodge. Our preferred port of call for a Northumbrian Sunday lunch from now on.

Tended to eat of menu rather than carvery as I love sea food and not as keen on beef. The staff were very good and helpful in describing the dishes on offer and there was not a lot of delay when getting your meal after ordering.

The Sunday carvery here is just what you would expect , three meats and plenty of vegetables , in fact a carvery just like any other , perhaps not as cheap as Yorkshire , but none the worse for that . There's a special rate for seniors , which is a good touch as some of us eat less these days , though it doesn't apply to us all ! Staff seemed pleasant and we were well satisfied . The place was full , so some indication that they must be doing things right .

On a recent road trip we called in for carvery, we have been before and again didn’t disappoint, good prices, good grub clean place. What more can you want? The food was carvery, cant fault it, good selection, I could eat it now my mouth is watering - and the nice thing is they aren’t pretending or trying tobe anything but good pub grub – other places could take note.

Good points the bar staff and lad carving the meat very friendly and the drinks are reasonably priced however there was only 3 meats to choose from I chose the beef which was so tough to eat the veg had been lying there to long as was basically mush and to cap it all the background music which was very loud just happened to be Christmas songs in August avoid at all costs .

Spur of the moment lunch choice of 3 meats on the carvery plenty of choice of veg good selection of drinks sat in beer garden a very pleasant lunch

This is the first time we have had a carvery at the Waterford, previously visited for drinks. Was great we could get in on fathers day. Carvery was very reasonable and excellent value for money! The food was delicious, choice of 3 meats and plenty different veg options, sauces and sides. The Yorkshire and crackling were yummy! The main menu was great too, my dad ordered fish n chips and I believe it was a whale not a fish that he got! Staff were very hospitable and friendly. We moved to the beer garden which is beautifully built and a little sun trap! A very enjoyable visit and would highly recommend, we will definitely be back!

We had been to a Christening and had to walk through the Carvery to get to the Private function rooms at the back of the Pub. The carvery looked absolutely beautiful, so we wine back to weeks later to try it. We were not disappointed the food was delicious, the portions were generous, and the gravy divine. The staff were very pleasant and helpful too.

Popped in waterford today for a drink but was thinking about food ..well until we sat next to 2 oap's waiting a hour for the gammon chips n egg and sausage and mash ....no egg with there gammon had pineapple instead then they came out and said there is no sausages and no mash "but your gammon is ready " but the poor woman was eating on her own ..offered there money back but the man had chips and belly pork instead ...honestly it was embarrassing ...glad we didnt order food ...not to mention no proper meat knife given to them ..her husband kept a hold of her plate as she cut her gammon with a butterknife ....management need to take a look at themselves ...this isnt a cheap place to drink or eat in my opinion

Sadly, we tried this place as it was first we found to be open on a sunday afternoon in morpeth. Having travelled down from Scotland for a few days in Northumberland we agreed we'd try out the pubs and restuarnets in the areas we visited. Most have been pleasant experiences however I can not say the same with this place...

Visited with friends. Felt extremely uncomfortable in the place. Continued to get stared at by the so called supervisor as did my friends. He came across as very rude and was not helping any bar staff at all when it was busy! All he was doing was watching and even staring at the bar staff in a vile manner. Absolutely disgusting member of staff he was. The only good thing about this was the bar staff. Even though it was busy they always seemed pleased to have a chat with the customers. Never stepping foot in the place again if all I’m going to get is stared at in a uncomfortable manner by a so called member of staff!

First time visiting the Waterford lodge with my partner as the carvery has been getting good reviews, staff all seemed very busy but had time to chat when i had a query about the types of meat! Food was decent,good choice of veg! The only problem was with a member of the bar staff as he came across very rude when i had a delay finding my card as it was "busy" and i needed to hurry up, i don't know if he was the manager or not but he seemed like he was telling people what to do and not doing much himself so i just assumed he was ! My partner who has been before has said he must be a new manager or deputy manager as she has not seen him ! For the prices you pay you expect some decent customer service and not people who clearly don't like working in hospitality!

Me and my partner walked in there by chance on the lookout for something to eat. I instantly liked the dark intimate setting and the friendly welcome by the young man behind the counter. We both ordered Rib eye steak, medium done. It arrived a short while later, on big wooden boards and looked amazing. The steak was done just right and the onion rings, grilled tomatoes, grilled mushroom and side salad were all very tasty. The chips were served in individual baskets and tasted fresh and home made. It was really good value for money too, most places start at around 20 Pounds upwards for a steak, whereas here they start at 14 Pounds per person for a 10 ounce steak, a bit extra if you want sauce. I wish I lived closer to Morpeth as we would be more than happy to eat there on a regular basis.

I’ve drank in Morpeth for a number of years now and last night went out with some friends for a Christmas drink, two friends in our group got two double Bombay Saphire gin and tonics and she was charged £14ish for the round, they looked nice, so me and my friend decided to have the same.

Morpeth isn't very well served for value hotels, so booked this place for a one night work related stay. Rooms were adequate if not exactly inspiring, but decently priced and staff were friendly and helpful. I had a very pleasant nights sleep but unfortunately I woke up to find that there was no hot water in my room at all, which was far from ideal. Breakfast was a bit lukewarm and the fried tomato must have been in the pan about 20 seconds. Decent bar though.

My family and I have been to the Waterford Lodge for a Carvery many times,and all of those times the food has been lovely and staff have been attentive and accommodating, but I am sorry to say not this time...

Return visit here after not having been for sometime. Still very good and consistent, choice of 3 meats, nice Yorkshire puds and a great selection of veg, good sized plates. Will certainly return.

Visitamos el Waterford Lodge steakhouse esta noche y quedé muy impresionado, la comida era estupenda, el personal más que atento, gran valor, qué más podría decir, recomendamos encarecidamente que vaya a ver por ti mismo.

We booked our wedding reception at the Waterford, it was for about thirty people, we had the back room for...

Aparecimos en un raro el viernes por la tarde de trabajo. El lugar estaba bastante concurrido, lo que era una buena señal. Nos sirvieron enseguida, a pesar de ser una tarde había varios empleados de bar disponible y tuvimos un servicio excelente. Hay una gran...

Nos alojamos en este hotel por 2 noches, los aspectos positivos, el personal era muy agradable y servicial, la zona del bar era muy acogedora y la cama era cómoda, pero aquí se detiene. Sólo puedo opinar de la habitación en la que mi marido...

Elija el buffer como parecía muy tentador, pero también porque había limitadas opciones en el menú (este es a menudo el caso de los domingos es un asador en todas partes cuando poner). Gran selección de verduras y poder tener los tres tipos de carne, que eran suculentos. El personal era muy servicial, y el ambiente es agradable

Mejor filete que he tenido en mucho tiempo, me hubiera gustado no tenía un arranque así que podría haber terminado el delicioso v las caderas, el personal era alegre y agradable

I was amazed as to how quiet the Steak House was on a Thursday evening (7 pm) - 3 days before Christmas.There was another couple and us !!My daughter ordered the Nachos & a fillet steak, me the chicken strips & fillet.The food was excellent and the service the same.The chips were home made and very tasty - slight grumble that the only "healthy" sides was a salad - no sign of any vegetables - don't think that chips or onion rings count towards your five a day :-)I had a pint of draught Moretti & my daughter a glass of Chilean Merlot - both were spot on.A little unnerving eating in a virtually empty restaurant - but the food & service made up for it.They don't take American Express - however my Visa card avoided us having to wash the dishes.......

Went here with whole family about 18 of us for a birthday we had the back room for private use we had our own carving station and veg area in the room we were all served our carvery the chef then carved spare meat and left us to enjoy our dinner were we could get up for extra food it was great the dinner was delicious everyone enjoyed it . We booked mid week on a tea time it was well worth it the carvery is gorgeous here service decor all first class will definitely be back.

Had the 32 ounce mix grill was lovely,didn't have any hand made chips so got store bought but didn't effect the meal happy to recommend to friends and family

We had a few days in Morpeth and stopped here for a family meal,Food was great the staff very friendly,Would definitely go again

I booked a table here on a Friday evening around 7.15 pm to have dinner with my girlfriend and family. The steak house is very nice inside, and is joined on to the Waterford pub, with a walkway interconnecting the two. The restaurant itself has a decent wine menu and its own bar, with Peroni on draught, however you can also order drinks from the pub bar through the double doors as well. The food menu is very good, with a selection of steaks, burgers, chicken, mixed grills, a variety of sandwiches and a separate menu for kids. I can recommend the 10oz Ribeye, as it was cooked to perfection, and tasted fantastic. Washed down with a couple of pints of Staropramen and a shared bottle of red from their wine menu! My girlfriend had the pork belly, which was presented beautifully, and she said it was fantastic.All in all, a very good meal at The Waterford Steak House, Morpeth!

Drove around Morpeth twice before settling on the Waterford. What a gem (despite this saying it is closed on Sunday!!) Sunday lunch carvery was really good. Excellent value well cooked food served by friendly staff and topped with a wide variety of vegetables and gravy. Top noshReally good and saw my 85 year old mother clear her plate for the first time in weeks. Set a good day off very nicely thank you.

Visited as a party of 7 on Friday evening and was surprised to find that we were the only customers and remained so for most of the evening.The menu was varied enough to suit all tastes, although quite expensive. After ordering our food we waited nearly 45 minutes for it to arrive, only for 4 meals to be sent back. The plates and food were cold and after another 10 minutes we all had a meal to eat.I chose a steak which was ok, but a bit on the tough side.There was absolutely no atmosphere in the restaurant, no waiter tending to the table and awful background music.The bill was adjusted to compensate the poor service, which was very fair.This was my first visit to the steakhouse part of the Waterford Lodge and I will not return. Other dining companions eat at the carvary and recommend it.

Great value. Lunchtime special. 3 courses for £5.95 . Lovely staff.I had chicken strps. Gammon steak with pineapple and egg. Finishing with icecream. Delicious.

Used to be a regular for me for meeting friends or after playing sport in the area. Return for boys drinking session FridayGood range of drinks and specials as well as food. Canny pint of lager and outside beer garden . Still 'One of best in Morpeth '

Just came across this by chance and by far the nicest food in a long time. It was quiet when we arrived so got a table straight away. We ordered food at the bar. Came within 15 mins with very polite friendly service. Big portions delicious chips...burger to die for. Massive fish which was amazing. Kids chicken nuggets went down a treat. All in all food was amazing 10 out of 10. Would definatly recommend that you visit.

Popped in for a drink with my son on a Friday night - expecting it to be a quiet place for a beer and a chat. It was busy, lively and there was a good mix of drinks and cocktails available. Bar service was efficient, variety of tables and seating, lighting etc all made for a really good atmosphere. Will go back.

It's been a lot of years since I stayed at this hotel but the food was excellent planning to return so happy it's still open I love how they do king prawns in garlic butter and salmon in watercress sauce

Great place to visit if you are in a hurry and need a Sunday dinner fast. We often go to this venue with family and it is great value for money. The staff are always polite.

Visited this lodge when we were in Morpeth. Lovely beer garden where we sat for a few hours on a Sunday afternoon. Will return

Popped in for some lunch great atmosphere and quick service and a great steakhouse burger, can't recommend it enough!!!!!

We fancied a fairly quick dinner so popped in. The place seemed welcoming enough and staff friendly and helpful. We asked for a menu and I instantly thought it was over priced. A tad under £20 for a mixed grill. We opted for a burger. The food arrived promptly and I noticed the bun was a brioche! It should have stated this on the menu alongside where it says the extra charges for dil pickle etc. The first bite into the burger gave me a massive hit of garlic. The dressing was pure garlic. A small piece of lettuce was the only other thing in the bun. The chips were oven chips at my guess and completely over cooked. The quality is not there. Not for me.

Went on a Saturday for dinner, ordered sirloin steak . Nice environment friendly staff, the steak came cooked to my liking, medium rare, only problems was the chips were not home made and the price was rather expensive for a pub meal , why can't pubs make home made chips ???? It's not hard ! And at £14.95 not great value !