The Vine Hotel in Stafford

My wife and I called in one Saturday afternoon and it was really quiet. After being stood at the bar for 10 minutes without seeing any member of staff I can understand why. We ended up walking out and going somewhere where they wanted our custom, personally I will not think about returning.

We are just not long back from the Vine we stayed for 4 nights and it was Excellent, all the staff were very friendly and welcoming and made our stay most enjoyable, the breakfasts were lovely and the evening food was great too, the hotel itself is steeped in history and still had that feel with all the oak beams old pictures and memorabilia, The rooms were clean tho a bit dated but i know that they have asked Marstons for a fresh lick of paint and some upgrades which i hope they get as they deserve it for the first class way they run it, if you are looking for supernatural activity then your in the right place with the cellar dating back to the 14th century and the bar and hotel to the 15th century, we had our own experience which we embraced with open arms nothing bad but exciting, We Cant wait to return to this wonderful establishment and all the great Staff would highly recommend to anyone 'G' & Debz Nairn Scotland.

2 of us stayed here on the 11th Sept for one night check in was very good and the guy was very pleasant and friendly, rooms where adequate had food in the bar which was very good, however we where let down at breakfast, ordered it and payed at 07 30 with two other people in front of us by 08 10 it still hadn't arrived and we had to leave for work without getting it or a refund the guy behind the bar said its ready when it's ready ,not helpful at all, find it hard to believe that it takes that long to cook 2 breakfast! are they cooking each item individually ,left disappointed after the night before not being to bad

Really nice place, very old with history, nice easy parking and entrance to the hotel/pub, the chap on reception very very welcoming and helpful. Lovely beer in the bar ! Didn’t eat at the vine as we were meeting friends rooms a little tired but VERY clean and comfortable bed. Even though on a Main Street it was very quiet. Really nice stay

Firstly I want to say how friendly, helpful and professional the staff are - they made booking in so much better and when I asked for an extra pillow it was done immediately. The room has everything you could need although maybe a small fridge/freezer might be helpful during summer months to help keep items chilled, the bed was amazing so comfortable and spacious even with my partner beside me. We ate at the hotel and the food was delicious and very reasonably priced especially when compared to other restaurants. The food was served in good time and more importantly was hot and cooked to order (I had steak), the desserts were lovely and for the price more than I was expecting. The only downside for other visitors could be the stairs and winding corridors to the rooms, but it's an historic building so there's only so much you can do but I think it's a lovely place and will definitely be back someday

Well it’s a shame that the visitors of this hotel didn’t see the state this man left his dog In his balls have pee burns his fur matted and he stunk also his nails had over grown and curled I for one will never entertain this place Dog friendly I don’t think so Won’t add photos as the poor dog was in so much pain, I’m so glad he didn’t change the address on his microchip and the police got him to a better caring person who bought this poor boy into the world. Now he will be looked after

What a friendly hotel in Stafford. All members of the team were helpful and welcoming. I have paid three times more for much poorer service. Great spot in a convenient location.

This was our 3rd visit to the Vine as we were attending an event at the Staffordshire Showground. The hotel is well placed near center of town and handy for the road link to the Showground. Homely rooms, pleasant staff and Olde Worlde feel. Nice selection of breakfasts. There is parking on first come basis. Handy for the local shops too. Breakfast room could do with a bit of a makeover rather dull. Our only complaint was that a speaker in the bar was under our room and the bass come up up out room till 11pm. So we kept the TV on !!!

We come here regularly as a family for dinner. Tables can be booked online and they accommodate all tastes and requirements. The staff here are friendly and attentive. Nothing is too much trouble. We love this place because of its relaxed atmosphere and the historical vibe that they've captured so well with old photos and original features. The food tonight was exceptional and we were well looked after by Yvette, and Rob the chef cooked us an amazing meal. Great value for money too when dining with 3 teenage boys! Thank you and we will see you again soon .

Booked a family room to meet up with friends from up North. Stayed over and ate at the pub. Was all great, except that the kitchen was overloaded but they kindly told us it would take a while. Food was ok. Pub cosy. Also a plus: parking on site!

We stayed in the hotel and ate in the restaurant for dinner. Food OK overall. Cauliflower wings terrible. Needs improvement I'm afraid.

Incredibly welcoming, nothing was too much trouble. Catered excellently to complicated dietary requirements and a lovely breakfast and dinner menu. Very comfy beds - will definitely be back!

Lovely family place tasty food great atmosphere staff were fantastic very old building but everything inside was so well kept there was nothing wrong with our visit and we will definitely be coming back

We came for Christmas Day lunch and had one of the nicest restaurant Christmas Day meals we have ever had.We came today for lunch and enjoyed the fresh,home cooked food.The staff were friendly and welcoming.A hidden gem in Stafford.The absence of “corporate sameness “in historic surroundings was wonderful.

Went for dinner Friday evening 24 november. Very quiet in the pub but both the service and the food were abysmal. My partner's steak was cremated, dry and tasteless. My burger was dry and tough . Even the garlic bread was burnt. Had to be returned. Got a refund but no apology. For a professional kitchen the quality was appaling. Won't be returning anytime soon.

Good central location. Room ok. Comfy bed with nice clean bedding. We were on 2nd floor and the room was warm even though window needs some repair work. Short staffed. One person doing check ins and running the bar on arrival. Breakfast reminded me of Fawlty Towers. My partner went to McDonald’s to get some supplies in whilst we waited. Not ideal with a hangover. When the drinks finally turned up after a reminder it wasn’t what we ordered and was only half the order. If you are staying for just bed and no breakfast then great. Unless you get the idiot guest who has a very loud telephone conversation outside your door at 5.00 in the morning. Feedback for hotel. Have a breakfast bar with hot drinks, juice and maybe some fruit or bread to keep guests happy whilst waiting for breakfast. It’s a shame. Lovely building and very friendly staff.

We stayed for two nights (Fri/Sat and Sat/Sun) in the Hotel part and also had our breakfasts there each morning, AND an evening meal (Saturday). 1. a) The house itself: Undoubtedly a very old building which provides a great ambience, full of character. This includes the wonderful low ceilings with wooden beams. The house lived up to our expectations from the six hundred (?) year old building, as did the rooms. b) The room we stayed in: We stayed in room 22 and it was a much quieter room than any that we had in many more modern hotels. Whilst neither ceiling, walls nor floor was "square" and "level" purely due to the age of the building, a superb shower and very comfortable bed with clean linen more than made up for it. We had a good sleep at night and great shower in the morning. 2) Food: a) Breakfasts: There is no laid out buffet, instead orders are taken individually which is perfectly fine. But here is where it was slightly tricky to rate: On Saturday morning, it took well over 1 hour (if not 1.5 hours) for the two cooked breakfasts to arrive, despite only one table of four having ordered ahead of us. Saying that, the host was very apologetic and when the breakfast finally did arrive, it was superb! On Sunday morning (breakfast only starts at 0900hrs), the breakfast still took about 45 minutes to arrive, but when it did, it was the wrong order. The member of staff, again, was very apologetic and after another 15 minutes, the correct order arrived. It tasted somewhat more greasy, having been differently cooked (not part grilled) to the one from Saturday (both mornings, I made the same order). This was a slight pity, but we were hungry. Dinner: The dinner (on Saturday 1700hrs), in contrast to breakfast, was both efficiently served and tasted excellent. The availability of grilled options added to the excellent taste. We were a party of three and the manager was kind enough to reserve a table for us. Definitely recommend dinner: Great taste and reasonably priced. 3. Staff: Great. Very friendly and helpful; they all tried their best to make up for any shortfall at both breakfasts. Could not do enough to make the stay pleasant. 4. Conclusion: I think, the Vine should definitely be advertised as "The oldest Inn in Stafford", "providing good accommodation and hearty meals to the traveller. It has great ambience; indeed a privilege to stay in such an old building. We would definitely wish to return but would not wish to wait so long for breakfast. Overall, a great place, centrally located and, again, providing good accommodation and hearty meals. Still got 5 stars as we did enjoy our stay.

Another great stay at the vine in Stafford. Central location friendly helpful staff. Nice clean quirky hotel. Plenty on the menu to choose from if your peckish they have mid week deals also. Thanks again see you all soon 😊

We had the steak and a drink deal which is the Thursday special offer, excellent value and very well cooked and presented. The lady who served me at the bar was very helpful, I wish I'd taken her name ⭐.

Always stop here when in stafford. Quirky building with fab new owners. Great price for the area and friendly staff always chatty. New menu is miles better! Glad the weekday deals back 🙌

Greeted very warmly on arrival..the room was lovely and clean with kettle, coffee and tea, choice of biscuits etc. A good view of the street, eateries and shops. We came down for an evening meal..the choices were varied and reasonably priced. I selected the small macaroni cheese with chips and my partner selected the chicken tikka masala with naan bread. All delicious and well presented. The beds were very comfy and we went down for breakfast to a wide range of options. We opted for fresh apple juice and then I had cereal with oatmilk and my partner opted for a bacon sandwich. We both had a lovely cup of coffee after. We are intending to visit again later in the summer. Highly recommended.

The Vine Catered for us following the funeral of a close family member. They set aside an area for us and provided a hot and cold buffet. When we arrived Staff were welcoming and accommodating. I have to say the quality and quantity of food was outstanding and I would certainly come back. The variety and quality of drinks and service were also very good. The building is warm and inviting, Staff and Management were attentive and hands on. They communicated with us during our stay to ensure we were looked after. Well done on providing an excellent venue, very personal service as apposed to hiding behind a corporate brand. Thank you from all of our Family

Stay at the Vine Hotel for a works party and was pleasantly surprised by the level of standard and quality of furnishing in the bedrooms. Large and comfy bed with a very clean and large en-suite. Also had food within the restaurant area and again food was great value and tasty, with very friendly and interactive staff. highly recommend and will return if ever in the area again.

Booked the ine Vine enroute to Southampton. Stayed in room 4, huge comfortable bed, large bathroon. Had evening meal and breakfast, both delicious and plentiful. Lovely staff too. Definitely will stay here again.

This is our 4th visit to this hotel. It's so central to everything so is a good base for exploring Stafford. The beds are comfy and the room was clean, we didn't eat here as we had plans already and I'm sure we'll make it a 5th visit at some point in the future

Called in for breakfast. Pancakes illustrated with berries and cream in a stack. The reality was there were no berries in the building and three dry lumps of dough side by side were deemed pancakes. Had to ask for syrup. Golden Syrup is not maple. Fruit was unavailable as all was in the deep freeze. Had to remind the "waiter", who called everyone "mate" that a croissant was part of the selection. A small steaming lump was eventually delivered with butter but no jam.

Convenient for the city centre. Helpful staff. Competitively priced. Our room was considerably smaller than shown in the photos and there was very little space on one side of the bed. It is the oldest inn in Stafford - and the steep, narrow winding staircases reflect this. There is no self-service breakfast bar for cereals, fruit juices, etc.

pre theatre meal with family and service was perfect. Food was served hot and no issues with the food ordered

Lovely place to stay, nice fresh food, close to Stafford centre. Good car park. Lovely staff. Lovely area and not too far to shops and Costa.

Had arranged to meet friends for lunch. Very disappointed with the whole experience. We only ordered a couple of baguettes and chips but it took over an hour from ordering until the food arrived. We had to chase up twice and no-one had the courtesy...

I am so disappointed with this hotel, we stayed for 2 nights, it has so much potential however… Rooms were not cleaned well, Pubic hairs on walls and in bath, toilets did not flush well, bath did not drain properly which made it very difficult...

I required some emergency accommodation for 3 nights, Matt and all of the staff were so helpful, friendly and really made me feel at home. I was on my own but felt totally safe. Beds very comfortable so slept very well, food was lush especially...

Nice old hotel in the centre of town. Really helpful and friendly staff. Marstons Pedigree was well kept. Food was ok for pub food, felt pretty formulaic. Room was comfortable and bathroom ok, but was so very hot, even with the windows open.

Stayed here for two nights. The room was beautifully decorated but unfortunately hadn't been cleaned. The glass shelf in the bathroom was clean but the sink was dirty and the toilet was also dirty . The shower had not been cleaned for a long time,...

Overall the hotel lived up to standards, the room was clean and fresh towels were provided. The beds were comfortable and tea/coffee, biscuits were provided in the room. It had a very light and open feel, the stairs were however quite steep and after a...

Visited the Vine for a meal and could not fault the food. I ordered Hunters Chicken, husband had scampi, chips and peas. Both meals were amazing, chips were lovely! Would certainly recommend and would visit again.

One of the worst places I have ever stayed. We booked for 2 nights. The room was very small and not as clean as one would expect for a hotel. The window was held open by a bolt which had seized up so we couldn't...

Really nice stay! The building had loads of character, the beds were VERY comfy and the bar had multiple gins to choose from. A special shout out to Matt who went above an beyond for us making our stay that much better.

Good points beds were comfy , bad point the bath was that small even for me at 5ft 2 found it small , breakfast was poor , food look warm , arrived back on Saturday night at 21.50 to find everywhere locked, but a party...

We stayed here for one night. The guy at reception was quite friendly and informative. We felt safe as far as far as Covid precautions were concerned . It is an old building so we quite enjoyed the steep, narrow stairs and wonky floors, but...

Spent 2 nights here & we were very happy with our surroundings. The room was warm & clean. We had a large double bed bathroom with a bath & shower & tea making facilities. Breakfast was a choice of continental and classic breakfast which was...

My mum loves it here and took myself and my sister for a drink after a long day of shopping. Love it there. Very peaceful, could sit and talk with my family and not be disturbed. It's my mums go-to place when shes in town...

Awful dirty experience never again don’t go hairs in bedroom dirty cups yuk no words can describe this place,

Had a burger and chips on a Friday evening. There was a deal on so got the burger and a pint for under a tenner. The food didn't look special when it arrived however it was one of the nicest burgers I've had in a long time. Really tasty. Would definitely return. Loads of choice on the menu. Nice traditional feel in the pub.

Not been in for some time but disappointed. All food was cold .wife had scampi. Peas and came with no chips.i had pie chips cold and peas. Will not be returning again

I had room 28, up a lot of twisty stairs in this really old hotel. Very comfy bed, large room, adequate bathroom with a bath [hooray] . The floorboards creaked as in a ghost story, but there was no-one overhead so I didnt care. Controls to the heating meant the room was perfectly cosy for me. The place was scruffy but bed etc was clean. I didnt use the public loos. Breakfast was plentiful and pleasantly served - I liked all the staff. The only possible problem for me was that the parking area is small and poor parking meant it was a bit awkward.

The location was perfect, just a three minute walk from the town centre. Free car parking included in the booking cost - however the car park was 'guarded' with a barrier, the code for which was on clear display on the reception desk in full view of anyone looking through the rear door. The bed was comfortable and the room a good size, but the shower had black mould at the bottom in the grouting and the sealant. Breakfast was tasty, and plenty of it, but the dining area was so hot it was uncomfortable to sit there and eat. The carpets in the communal areas were grubby and the tables in the bar were sticky. We wouldn't stay here again but it was a cheap hotel and maybe we shouldn't have had a high expectation in the first place.

Absolutely fantastic hotel. Staff were friendly and welcoming, even allowed us to leave the car in the cast park after we checked out. Our dinner was delicious and the room was cute. I love this place and I'll definitely be booking there again.

We visited as part of a large group for a retirement event.Your staff were very welcoming, and the initial look of the premises is an old coaching house, but I'm sorry that's all very quaint but nothing beyond that. Very dated decor and in need of a scrub up. I needed to use the gents as we arrived...it was awful and had a very strong odour of urine, which was commented on by a number of our party. Cleaning is one of the easiest things to maintain. The beer my colleague had "Bomber" was not the best, having a slight vinegar taste.Once our food was served, burgers and chips it wasn't until many of us had visited that condiments such as mayo and mustard were bought to tables.The actual burger was okay, but served with minimal effort of about 15 to 20 chips, no salad and no real taste.Sorry folks but the needs to be a big improvement in the hygiene (toilets) and the quality of food and drinks.

Friends had told us to go and have a look while we were there so off we went, it's quite quaint and truly in the Halloween sport and very interesting, not only is it a hotel but does meals had well and you can pop in for drinks as well and the smoking area is quite nice do something to suite everyone,we can't comment on the food or drink but we all thought that if we had not already eaten we would have dined there, next time we go it will be our first stop.

Where is the no star option rooms are okay. Need updating majorly, showers falling apart block plugs causing the shower to flood. Lime scale all over the shower head making the shower a mission to use fearful of legionella When it comes to the food. Here we go:

The facilities varied according to your room and I had three over the four nights I was there. First room was 25. Comfy bed, reasonably spacious, good wifi. Trouble was the bathroom flooded as shower heads had just been cleaned and direction caused the problem. So after laying towels down to prevent damage to the bedroom carpet, I notified them and they moved me to room 26. This was a much better room with bedside tables, a light and airy bathroom (which didn't flood) and a really good layout. Trouble was that the wifi did not work! To cut this tragic tale short, I was moved to a third room which was really not good. Room 11. Comfy bed but that was all. Poky bathroom, noisy, sloping floor and limited space. I don't think this hotel should be used for accommodation. Yes it is the oldest hotel in Stafford but keep it as a drinking venue. The food wasn't acceptable either. I ate only one meal there and the glaze on the sauce showed it was microwaved. I ate all my other meals at the Swan and what a contrast! Super food, fabulous service, pay the extra for an acceptable standard.

We booked the hotel for an early father's day presant for my dad. They had a comfortable stay we all ate in the restaurant both evening and Morning very nice.

Hyggeligt gammel engelsk pub hotel med restaurant og god morgenmad. Gode senge, stille område i centrum.

For a cheap and cheerful, the meal we had was OK. The small restaurant area was adequate. We were told we could not set up a tab, even though we were using the restaurant. Wouldn't rush back and certainly wouldn't go there for a special occasion.

We had chrstmas dinner here what a let down gravey was like water 2 roast pots peas dry turkey 1 very small pig in blanket small amount off carrots and few sprouts that was like a children dinner .we have Had Christmas dinner there the last few years not be that bad I did make a complaint and was offered a free meal so we went for it and I ask was pudding included was told by staff the manger Clare said no how bloody rude . Sorry but will not be going back again such a let down . And the toilets last time I went smelled and the sinks look like some one spray green stuff in it and did not wipe around with any think so run down

It's some years since we've last visited - oh dear. First - it was cold inside - even sat in a lined gortex coat (stylish eh). Very pleasant young lady gave good service - but returned to say gammon not available - then informed folks on next table that their choice of pudding had gone the same way. The food was simply bland and boring - you can get anywhere - which is what we'll do another time.

We have stayed at this hotel several times but this visit was a let down. Firstly we ordered dinner in their restaurant. I had soup which took 15 mins to arrive. I then ordered fish and chips and my husband ordered steak.. I think the steak was cooked and left on the plate while I ate my soup as it was tepid, the peas were cold and the onion rings non existent. We were asked if everything was ok with the meal and of course said no as it was cold. My husband is diabetic and having regular meals is important. We were very disappointed and the refund of the price of the meal did nothing to pacify. Had to make up for it with biscuits in the room.

Comfortable rooms that are clean. The location is perfect for those wanting to explore the town or an evening out.

Decided to revisit my hometown and went to what used to have a good reputation. What a bad idea. All microwaved Yorkshire pud with sausages. Yorkshire pud was soggy and tough. Far too much frozen veg. Watery gravy. Steak pie with a touch of meat again re heated. Chips tasteless and again half a plate of frozen peas. No table service. Go to bar order meals and drinks ask what table, sorry no table no's on. Meals bought to us a while later no cutlery, again help yourself it appeared. No napkins asked for some oh there in the draw. Chips dropped off plate when bought to us was left on the floor. Now I know why there were no other diners in the restaurant. Never been to a self service restaurant in a hotel before. Will not be back or recommending this to anybody. Sorry but after a 4 1/2 hour trip this is the last thing I wanted. Wish I had had my mystery shopper hat on.

Stayed for 1 night so that we could meet up with our Son and Grandaughter. Easy on site parking. Couldn't check in before 2pm which was fine so had a drink whilst waiting for family to arrive. Couldnt stay as the bar is not Dog Friendly and my Son has a dog. Came back in the evening without the dog. Granddaughter was not allowed in the bar area so Sat in one of the side areas. Had a meal which was basic pub grub but all ok. They ran out of Vanilla ice cream but they rustled up a pudding for my Husband. Room was large and clean and a big comfy bed. We had Breakfast which was nice but had run out of Black Pudding. Annoyingly the Ladies cubicle had run out of loo paper too. All in all a good place to stay.

Having been here before we thought we'd enjoy it - WRONG!!! Should have rung bells when it was mostly empty and only 2 staff serving and this was 1,pm on Sunday lunchtime! We had booked a table and when we mentioned it were to sit wherever we wanted. Food was delivered quickly which should have warned us. Hubby had gammon, eggs, chips and peas. Gammon was obviously cooked from frozen which made it watery and quite chewy. Eggs just tasted of grease and and the yolks were solid. Chips were frozen and were tasteless even with salt and loads of vinegar. Peas were frozen peas which hadn't been microwaved properly. I had a mozzarella slice with salsa. Not impressed as salsa was cold on a hot dish.

We had the Sunday lunch and the curry. Sunday lunch was a big portion but was so bland we left most of it. It looked and tasted like it was all cooked in the morning then reheated on order. The chicken was dry and the roast potatoes soggy.

Sunday 15 July, we went to The Vine Hotel for the first time to have dinner with friends. It is a lovely old building with a real 'Dickinson' feel about it. The thing I did notice that it was not very busy for a Sunday lunchtime.

We regularly visit the vine and have done for years we had scampi and chips last week was a massive portion we went today for a family birthday and ordered scampi well 6 scampi 10 chips and cold peas spoke to the server was told the meal is smaller this week due to calorie control lol won't visit again

Very comfortable beds- slept superbly. Curtains were slightly broken, no soap or shower gel in the dispensers and only one - very exhausted - man running the bar and waiting in the restaurant!!

We had selected the Vine hotel as it had a reputation for good food. Well, how wrong were we. I myself, had ordered the sirloin steak with a side salad instead of chips with Diane sauce, (for the steak, not the salad). What I received was steak and chips with a very small salad, one mushroom and half a tomato. The steak had no flavour and was incredibly fatty, the Diane sauce was watery with no trace of brandy, the poor excuse of a salad was limp and drowned in some vile vinaigrette dressing whilst the tomato was nearly black. Oh and did I mention that I wanted a salad and NOT chips! After 3 mouthfuls I sent it back stating the above and when offered something else, I refused.

Firstly, the good bits : the staff were very friendly. The location is central and just round the corner from the museum. There is a small car park onsite, which would not be big enough if all 27 rooms were booked and everyone had a car ! A small irritation was the extractor fan in the breakfast room. It was very noisy and the room seemed a little draughty, however, the waitres said it was on because a diner had burnt the toast, so maybe it is not usually a feature. The bed itself was very comfortable. The not-so-good bits : there were no bedside tables as the bed ( which was nice and large ) was crammed into a small space - so nowhere to place night water or devices. The meal was hot and my husband said his was very nice but regretfully, I had to send mine back because although I asked for 'well done', it was bloody inside ( not just a bit pink ). When it came back it was virtually the same. The whole place was shabby and in need of decorating, although cleanliness was not an issue. The room was £67 plus the usual fee for breakfast, so cheap for a centrally located bed for the night.

The hotel is ideally located within meters of the town centres local shops, restaurants etc and has free parking.

Very friendly and accommodating staff, rooms clean but a little too warm for our liking. Dinner on night of arrival and breakfast on day of departure we’re all good.

We found our visit to this old hotel fairly bleak. It was reasonable value for money and perfectly clean but disappointingly down at heel now. Breakfast was definitely poor so we left without the uplift you get from somewhere that cares.

Stayed here for a friend's wedding! Staff were brilliant and accommodating with our needs and the food served here is ok. Not the best quality but good considering the relatively low cost. The food quality falls in line with the notion of you get what you pay for!

Horarios extensos tanto para comer como para cenar. Comida típica inglesa. Personal correcto y atentos a mis necesidades.

Fantastic, traditional pub, serving good quality home cooked food! friendly staff! Central to the town! Have eaten here on many occassion, lovely food, well cooked, good prices, a little gem of a place! look forward to seeing you all soon!

A Marston's Inn with character, it has a good central position and a secure car park.

The Vine used to be a family favourite for a great number of years. The pub and restaurant were always...

From arrival to booking out it was perfect!. The private carpark was situated right outside the rear entrance, the bar...

We stopped for our Sunday lunch whilst visting Stafford for the day and we are very pleased we choose this...

Great restaurant with some of the yummiest food in Stafford and they always give you generous portions. They have a...

This was my 4th visit here and once again I was not disappointed, the staff are so friendly and nice..The beds are really comfy and the room was nice...although I do prefer to be in room 16...not so many stairs to climb...all in all another enjoyable stay......... Thank you Matt and your staff..

The Vine offers Pub Grub of generous portions. We both ordered Steaks - one Rump, one Rib Eye - both were grilled to perfection, the knife cutting through like butter. The accompanying vegetables were fine - nice Chips, Peas, Mushroom and a really great Beef Tomato. I had a pint od Marsden Pedigree and another of Banks Blazin' Fury = excellent choices ! Nice Staff who work hard to make the meal a delight.

The strong smell of bleach as you enter the extremely hot building could not mask the dirt we encountered throughout it, our own room being no exception.

the staff are amazing in the vine hotel. it is a lovely old quirky hotel. i go i for a coffee and catch u with my mate. but the visitors keep coming in and they are always full

Been here a few tImes over the years and never been disappointed. Called in today for lunch and food was good - service was excellent. Good menu and we will go again.

Stayed overnight, excellent customer service, young man behind the bar was most helpful and waitress in the morning was realy nice..all in all good stay and nice room..

A group of eight of us booked in over the weekend to go on a day boat. The price we secured for the rooms was excellent and I can say we got more than expected for our money. The rooms were clean, fresh, with large comfortable beds, a good size tv, tea making facilities, a well stocked bathroom with lots of hot water and a suprisingly powerful shower. Each room was slightly differently set out because of the history, our room had an unusal step up to the bathroom. Yes there was a bit of noise as people settled down for the night like water running and the odd creaky floorboard from above but i found it suprisingly quiet to say we were over a pub. A good nights sleep was had.The staff at the Vine are second to none and go out of their way to make you feel welcome and comfortable. Nothing was too much trouble. We had to leave on the first day before breakfast but they very kindly sorted us a cold breakfast. The meals we eat there were good. Yes there were a few mix ups but they were quickly sorted. This is not a five star restaurant it is good honest pub grub. I particularly enjoyed the choice of menu. The bar is well staffed and the drinks not too pricey. We actually never left the place. Overall we enjoyed our stay at this beautiful quirky old place. The staff there make it even more enjoyable. We had a fantastic weekend. And I would go as far to say that we couldn't have chosen a better place for our jaunt and if we are ever back in the area I would definitely book again.

As you can see from my previous review on this establishment, it's not supposed to be 4 stars. I awarded three because of the intervention of the duty manager Matt and his customer service. Because of this, we went again a few weeks later in July but the outcome was still the same if not worse. This time I ordered sweet chilli halloumi with flatbread, onion rings chips and Asian coleslaw. When it arrived as you can see from the picture, it was just flatbread and halloumi with a small bit of lettuce and tomato. Hubby ordered the steak and chips with a side of onion rings. The steak was chewey and like rubber being overdone. (Supposed to be medium!!) the onion rings also were burnt and looked like they had been precooked earlier and just warmed/fried again. Obviously complained and after showing the waitress the menu about the chips and onion rings etc she apologised and went away to sort out. We then called her back to say that we had no cutlery etc to eat with! Hubby carried on with his meal while I waited for the rest of mine. A few minutes later a waiter returned with the chips etc. This is where you can see that Hubbys onion rings are refried when you compare the pictures. This time no one asked how we were enjoying or was there anymore they could do for us, so we finished our meal and left. We will definately not be going back here and after 2 very disappointing visits we cannot recommend this establishment

Really a pub with rooms not a hotel. My room was in the eaves with a small window (with broken sash cord) to the front and a further window (with the window catch long since broken and painted over) in the en-suite. Hence the room was like an oven. The double bed and fittings were nice enough but the carpet had not seen the hoover recently. The en-suite with shower over bath was OK but only if you were no taller than 6 foot as you would be brushing your head against the ceiling. The breakfast was acceptable but there was no sign of the continental option and the buffet station was untidy with empty cereal cartons and used tea bags in several containers as the original one was full. Also, at these prices you would have thought that they could run to a pot of tea instead of a diy thermos of hot water. All in all my impression was that the breakfast staff need to be more proactive and the manager needs to do regular house checks to improve standards.I paid £85 for singles occupancy for one night and have stayed at better for around the £50 mark.

I chose this hotel for the history of the building. It's over 400 years old. And I'm sure it has the original floorboards. There is no creeping back to your room here! The staff were lovely. The amenities were that good, we stayed another night. The bed was comfortable although the room quite warm. We had to sleep with the window ajar... (as that's as far as it would open.)The towels were plush. The breakfast was greasy, but edible. I had a chap offer to take my 30kg bag to my room, which was incredibly kind as there aren't any lifts. As a centra hotel for the history of stafford, you can't go wrong. There is on-sight parking.

This is a very old back street pub which is also a hotel. A Marstons pub now, which has an extensive pub grub menu and some good deals. Hubby had the steak and ale pie which he said was very nice, tasty and filling. Unfortunately, I went for the tikka marinated chicken salad with a side of yoghurt and mint dip. When it arrived, it was on a hot plate which meant the salad lettuce was already wilting. The chicken was pieces of chicken with a congealed curry sauce poured over the top. I tried a couple of pieces of chicken with the curry sauce but could not eat anymore. There was no side dip either. The sauce burnt my lips and mouth and I can eat hot curry. Obviously we complained and the manager came to the table. He was very accommodating and offered me an alternative which I declined. He even offered some milk to cool my mouth down. I eventually had some ice cream and we were given a free drink each. It's because if the managers actions that I have awarded 3 stars or it would have been lower.

went for a meal in the vine hotel lovely meal and outstanding service by kadi, meal cooked to our taste asked how we would like eggs cooked ,as I am allergi to pineapple kadi went into kitchen and told them as friend was having pinapple made sure that my lunch was no where near the pineapple and that different utensil were used

Good Friendly Staff , The Central Location was ideal for exploring the Town Breakfast was more than adequate and The evening meals were good value

This lovely old pub/hotel is a great place to meet up with family and friends. as we've done a few times over the years. The manageress Clare and her team are so welcoming and always helpful. We have a lovely time and always enjoy the food, drink and the welcome.We will be coming to stay again next time we're in Stafford.

Went for a wedding party there, was a great experience, friendly staff and excellent service. Rooms were lovely and clean, had no problems what so ever. Would definetly visit again and would definetly recommend this place to everyone.

Stayed in the Vine Hotel for an overnight stay. Location was fantastic and central to walking around the shops. Room was clean and nicely decorated with the comfiest of beds. Facilities in the room were good. Hot water plentiful, tea and coffee making facilities available and bottled water which was very welcome as the weather was very warm. There was a ceiling hatch that was slightly open which wasn't great with someone with an over active imagination. Ate in the hotel at night, food was lovely. Waiting staff were pleasant though not many of them. When I forgot to order my daughter chips kindly brought us some which was a nice touch. The reception staff were lovely and welcoming. Only downside was though breakfast was delicious there were not enough tables cleared and ready for new people to sit at. The bar staff though pleasant were having a very inappropriate conversation between themselves easily heard by customers - not very professional. Would definitely stay again if I return to the area.

Called in with my wife and friends service with a smile,great beer and nice food i will be back next time im in Stafford keep up the good work guys :-) a++

I have travelled from Suffolk to stay here whilst completing a weeks training, meaning I am away from my close family. Very comforting to have such friendly and accommodating staff and comfortable clean surroundings. And because of being central I have been able to take in the town of an evening xx food and service both great..... look forward to coming back with family for pleasure xx

This lovely old pub/ hotel is superbly placed in the centre of Stafford. It has a big interior and the staff were helpful and really nice. They attended to us swiftly and we felt welcome and relaxed, thankyou. The hotel was value for money and was clean. Perhaps basic, but all needs were fulfilled and we slept well.

Chose to eat here as it is near to the theatre. The food is based on home cooking so it isn't fancy & trying to be something else. It was good quality & most enjoyable at a reasonable price. The staff were attentive & made sure everything was ok even bringing more drinks to our table.The pub has lots of character & various areas so you can sit near the bar or in a more private area which would be good for families or groups of friends.The staff were all friendly and helping to help.

The cleanliness of the toilet / shower room room is disgraceful, absolutely filthy. See pictures. Clean sheets and towels and the room was ok. VERY small gap both sides of a ginormous queen size bed, far too big for the room, a normal double would allow you to get down the sides then. The 4 meals we had were terrible, 2 didn't get eaten and 2 only got half eaten. The waitress was very accommodating and offered 20% off the bill and a complimentary sweet, which thankfully were nice. £89 for the room was way, way overpriced, it was a £40 a night room max. Recommendations:Sack the chef, replace with someone who knows how to cook. Sack the room cleaners or at least instruct them how to clean.