Saracens Head in Stafford - Phone Number, Reservations, Reviews

Went for afternoon tea and I've had other meals here before. Such a lovely venue.

We waited and waited for our breakfast and decided 45 minutes and no one updating us when we had asked where our food was, was too poor. We left. Some observations - there are lots of staff but they are incredibly young. There always used to be someone clearly older and experienced who was in charge and directing things. Not now. Absent the missing food the coffee was less than lukewarm - unacceptably so. We were stood waiting for around 5 mins when we arrived before anyone came over to seat us. I think that is crap. If someone goes to the bar and says ‘look we have been waiting over half an hour’ the right way to deal with it is not to argue and say that your system says it is only 20 minutes. For completeness I was being kind at 30 mins - it was longer - and I strongly suspect that your system said ‘only’ 20 mins because the young thing that took our order got distracted after and didn’t input our order in until later. Also when you say you are going into the kitchen to check where the food is and how long it will be, don’t go for a chat with your mate at the end of the bar. Also then don’t sulk off into the kitchen when you see I haven’t moved and am waiting/watching you and then come out and not come over and update me. All in all it was absolutely amateur hour. If you run the place with kids then you get kids level of service. I am local and a massive fan Saracen’s Head and Weston Hall. I won’t be back for a while and I will post this review where I can. It is a shame to see somewhere that has been so decent go on the slide.

We hadn't even sat down before being asked what we wanted to drink. We were then approached on four separate occasions to ask what food we wanted. It felt like we were being pestered and it wasn't relaxing at all. Also the waitress was not very engaging and made us feel we were an inconvenience. The food was below average and not what I was expecting. Had the mozzarella, tomato and basil pesto sandwich and posh chips, which was absolutely drenched in balsamic sauce which completely overwhelmed the taste, the sandwich was one very small slice of sourdough bread . The aesthetics were very nice as was the garden area but won't be returning.

Sunday lunch the food was appalling very small came with one slice of carrot and parsnip two roast potatoes meat cut that thin and one small bowl of vegetables for four .Deserts were small the only thing I can say that was ok was the cheese board will not be going back any time soon

Very busy pub/restaurant, glad we booked. Staff were lovely, very helpful, place was absolutely jam packed and several things were unavailable, but still had plenty of choice. Food was freshly cooked & delicious, and I mean really good an tasty. In fact the food was so good, my Mrs forgot to get photos of the main courses! Staff were really helpful in adapting menu items (I didn't fancy chips, they swapped for a salad etc etc) Everything clean and tidy, floor manager noticed I was suffering in the heat and opened a window, its little touches like that that take things from good to great

Nice views for a quick drink with friends

19/20/08. My wife, our two large dogs and me have called in here for an overnight stop in our motorhome, when on route between home in whitby and holiday in Cornwall. Doubling up as nice place to catch up with family who live Stafford. Place is clean and tidy, menus are adequate for all tastes. The breakfasts are very good. The staff are friendly and work hard, all of those we came into contact with made us feel very much welcome, and genuinely friendly with good senses of humour Our sincerest best wishes and thanks to Ellie and Zak (Georgina) (private joke). Who really are a credit to the pub/restaurant. Many thanks to breakfast staff Nicki and Roz Really nice,friendly and relaxed looking after us despite being busy.

We like to eat out and are willing to spend money on it, but unfortunately the price-performance ratio here is not right at all. Fried scampi (finished products) with homemade fries says it all. In any case, it sounds better on the map than it is as it is.

Went there for an impromptu lunch on a Monday afternoon, and very nice it was too. Great service and banter from the staff, very friendly, with great food, the tandoori fish and chips is a great choice. Highly recommended and we will return.

We have visited before and it was an excellent experience but unfortunately not this time. The service was extremely poor. we waited over 40 mins for our mains and when we asked about them they suddenly arrived. The food had obviously been waiting at the pass because my tartar sauce was beginning to curdle and the mushy peas had a film on them. We had to ask for dessert menus and after a 15 mins wait for someone to come and take our order we decided not to. There was a service charge automatically put onto the bill which we asked to be taken off in light of the poor service. I would recommend the food but suggest that the waiting staff be given designated tables. 3 different people eventually attended to us which was very inefficient.

Nice pub with really friendly staff

We came for my mums birthday meal tonight, the place was very busy and staff were running around but still made time for us. Alice especially was amazing, extremely attentive and smiley and nothing was too much for her, despite the long wait for food we had a lovely time and food was delicious. Thank you so much for the service would strongly recommend .

Thursday we came for burger night. 11 on our party a family get together. Service was very good the waitress s very pleasant and the bar staff. Food was good and tasty . All round lovely atmosphere 👏👏👏

We mainly go for breakfast. I have had a evening meal here with my family. Service and food 😋 are spot on .

Welcoming & friendly staff. Lovely room Excellent breakfast. Nic3 to see the llamas next door.

Took Mum for a meal with our pups. Lovely food, even does food for dogs 😄

Had lunch there today, had crab cakes and pistachio crusted chicken. Ok but not great, not as good as we’ve had previously. My wife had the cauliflower starter which was in a batter which wasn’t great, batter was heavy. She also had the chicken and for her there was far too much oil. Disappointed. Please sort out the driveway/car park , so many deep potholes

Stayed for the night on a Saturday. Arrived in the afternoon, not too busy. No designated check in area but when asked staff if we could check in, we had to wait for someone! Loads of staff not doing much. Room ok but a massive ? Old vomit stain on the carpet. Bed comfy and clean. Breakfast the next morning, took ages to arrive. Had to ask eventually. I ordered toast. £3.50 for 1 slice of bread (hardly toasted) and 2 packs of butter! In a lovely location.

Lovely place. Food and drink was excellent. Nice location, not far from Canal. If your on a boating Holiday, plan a visit. Staff friendly, not over crowded. Great outside area.

Wasn't an excellent experience but was somewhat remedied by a beautiful location surrounded by wildlife and nature. If you don’t like paying £8 for just one Bao bun, this might not be the place for you. Most of the younger staff seemed like they’d rather be anywhere but the restaurant. minus one very friendly waiter who apologised on their behalf. A beautiful place, with nice food let down by what one can assume is upper management who haven’t prioritised the restaurants quality of service which has ultimately lowered staff moral. Will come again to give it a second shot as it has alot of potential

We spent a night in their car park in our 7m long Motorhome, didn’t need to book just turn up and let them know of your arrival. They suggested where to park for the night, don’t park in front of either of the gates to the rear of the side car park! We accessed the canal via the gateway which is slightly hidden at the end of the little road in front of the row of beautiful white cottages! ( turn right as the canal footpath is slightly better for dog walking and does go further for the longer walk!) Dogs are invited but only in the stone floored part of the main bar, the front section accessed through the main front door! (The door to the side with the ramp leads to the main bar then turn right) We had a pleasant pint of cider & a large glass of wine for my wife in the rear beer garden which was large before calling it a night, had already eaten so instead we had their mini breakfast prior to leaving which was tasty and set us up for the final days travel onwards to the Lake District…, The pub was of a high standard and service was very good, very helpful and informative staff and highly recommended stop over if passing or in the area! Fairly easy to get too but not this week as it’s the local yearly County fair which meant long traffic quotes getting there and getting back to the M6!

A nice pub, good food and drinks but I don't see the need to be called mate and the noise of bottles being thrown in the bin.a bit of staff training required

Dropped for a couple of pints after a long day boating. Excellent choice of beers. Tables could do with notices saying from what time they are reserved.. we had to move, and I saw another group being moved off a table to allow booked diners in. Not fair on the waiting staff!

Nice food let down slightly by being told 25 minutes after ordering that they had run out of tortellini. Opted for an open sandwich (that was made using garlic bread) even though earlier we were told there was no garlic bread available for a side dish.

Lovely food, friendly staff. The special offers are a nice touch. Will certainly be returning 😋

Called in on a Bank Holiday Monday . What can I say . What a great place to find . Loads of space,clean and really friendly staff. The food was top class,the burger is 1 of the best I've had. To top it off we had a "Yappy Meal" for our 2 dogs . The bottle of Posh Pooch wine and a toy really made it for us and the dogs . A great idea will be telling others . 0 Picture of Yappy Meal ( couldn't get a before as the dogs scoffed at it )

Quite a little find. Yes, it's part of a chain, but it's a bit classier than the others. We dined on a Monday and the waitress was apologetic saying that they had experienced a busy Sunday so there were no burgers, wraps or pizzas available. That OK for me because I don't eat this kind of fast food. The rest of the menu was more than sufficient. There was a good range of drinks and the service was excellent.

My bf and I had our first date here, we came back for food and drinks the other day and he told me his crumble tasted like vomit…. I thought he was exaggerating and tried it… and it did 🤢

Stayed for night, after attending a wedding at Weston hall. Room was clean and comfortable. Staff where friendly and polite. Nice breakfast set us up for the day before we left.

A bit of a mixed one! Great entertainment by Metz Jr🌟 lovely location and really nice decor. But, service was really slow, had to keep asking staff for service, and always a little frustrating when people who come in well after you, finish their food before you even get a sniff of your own. Could have taken the edge of a great visit, but for the wonderful entertainment and nice food. This all said, the staff were lovely and polite and will look forward to going again in the future.

We ordered two pizzas, both of which were delicious. We also saw that their menu had many other items which we would like. The staff were friendly and helpful, and we saw that they were checking on us frequently to see if we were ready to order, if we needed anything thereafter, etc. I can't comment on the hotel side of things as we only went there to eat, but I highly recommend their food. Reasonable prices and very good quality.

Food Is really good quality but service needs improving. Breakfast say unlimited coffee and tea but no staff or service to get more than one.

Was looking for somewhere to park for the night with friends in our campers, whenever we park in a car park we always make sure we pop in for food or drinks to pay our way. Admittedly we arrived late in the evening but did ask if food would be a problem and they told us no it was fine. The waitress was so snooty and looked down on us as if we was speaking a different language, it was completely obvious they was pissed off we was eating late but it was still within the time they served food. The whole meal just felt awkward, which was so disappointing as it wasnt cheap to eat in there. The setting and pub is gorgeous, with alpacas and farm animals who were a lot more friendly than the waitress we had. Food was delicious though, so hats off to the chef. Sadly won’t be returning.

Amazing food and such great views of the llamas!

Did not stay so can't comment on rooms but if the rest is anything to go by, im sure they are great. We had Sunday lunch and that was amazing. Again!

Had a great meal here yesterday meeting up with friends. Sunday lunch was filling and very tasty. Llamas nearby. Dog friendly but ate in the restaurant so left them in the car

We had Sunday lunch here. Awesome location, lovely drive out. Parking is a bit limited so probably best to get here early. Very welcoming and friendly staff (great service all round). Very dog friendly. The choice of food and wine was very good and we enjoyed the wines we had. The food was a little hit and miss. Some of the dishes were great (the roast lamb and the cheese platter) but my roast beef was a bit disappointing, only one piece of beef (most places you get at least two) and the roast potatoes were very overcooked. There were plenty of fresh veges though, so that was good. My Partner's pizza was a bit flavourless with lots of onion that he had to scrape off but because of the great service and cozy ambience I would certainly give this another try.

Visit entirely ruined by an hour and a quarter's wait for our main course. Will not return.

Had lunch here meeting some friends, this was recommended by other friends. Dog friendly with a menu which I've attached. Great food, service was ok. Worked out £175 for 6 of us. 3 x starters, 6 x mains, 4 x desserts, 2 alcoholic drinks rest were soft drinks. Which isn't too bad, saw some meals priced more than we pay at restaurants in Manchester.

I had a meal at the Saracens head with four friends last night, three of us had the Beef Salad and I must say the food was awful, the salad had no dressing, was dry and the beef was tough, we did mention this to the waitress but there wasn’t any discussion about any discount taken of the bill, I thought for £17 this was not acceptable, especially for a salad, but you were happy to charge a service charge on top, so very very disappointing as have eaten at you’re restaurant before with no question on the food.

Nice dog friendly pub with lovely food after taking the dogs on a walk

Food tasty if not piping hot when served - bar staff very good but ordering food took quite some time.

Perfect place to stay after we went to the shire show as only up the road from the show ground. The staff couldn’t do enough for you even though they were so busy. Food (dinner & breakfast) was spot on and the room was fantastic as well.

Friendly patient staff. Cannot fault the service, the food was unbelievably good and the room clean and comfortable with lashings of hot water. Thank you all. What a brilliant team.

Tgis place is amazing ... it gets very busy in the summer but motor homes welcome for overnight stay just go in and have a drink or something to eat .. Cant say about the rooms but the pub set up and the tables setup was second to none.. All in all fabulous

Best pub in Stafford. Phil and Diane x.

We held our fathers funeral reception at Saracens and we couldn't have picked a better place. The venue felt warm, cosy and premium. The food was fresh and tasty but still felt good value. And I can't say enough about the team, all of them were helpful, professional and friendly. Anything we needed, they sorted. Amazing. Big thank you from our family and friends for helping to celebrate my dad. We will definitely be returning again.

Had a lovely one night stay in our campervan, food was lovely, would ho back .

Good food, nice location, dog friendly. Recommend a visit.

Warm and friendly and the dog can come and eat in the bar as well he loves yappy meals and toy.

Great friendly service, gorgeous food, tidy room with cool name.

Nice place for a hot drink and a chat.

Thoroughly enjoyed our lite lunch we had with friends, nice warm fire burning & they allow dogs & spoil them so a very nice experience for us

A bit over priced and only average service.

Great atmosphere. Local ales and great food.

A good evening meal and breakfast in a lovely setting. We stayed overnight in our motorhome. Fish and chips were excellent, and we considered it good value. However, the small ramekin of curry sauce seemed very overpriced for what it was.

Great Sunday roast, good selection on the menu if you don't want a roast dinner as well. Also catered for our dog in the bar with his own roast dinner and dog beer. The food quality was excellent and well priced for what we had. Staff were friendly and service was good for a busy Sunday. Will be keen to return and try the standard menu. Dog visitors suggest you book in advance for a bar table when visiting. It's also right next to the canal so you can walk off your over eating after!

Came for 2 steak lunches today firstly the service waiting time for food was very poor as the pub was virtually empty. Ordered 2 rump steak meals and at £26.50 plus £3.50for sauce expected them to be really good. But reality they were very poor chips were not cooked correctly and my partner asked for a medium steak that came rare very poor for the money charged.Service girl very helpful but the lady running the restaurant just wanted our money and did not even apologise for the wait and the poor food quality. Will not be visiting again if you are going to change £30 For steak it needs to be good

Went for breakfast with my partner and its was OK. Could be a little better for 9.95. Everything was very over cooked, looked deep fried even the bacon. All except my black pudding with was basically raw, some people like that but it's not for me. My 2 coffees weren't warm.enough to dissolve the sugar.

My wife and I came in this evening for a couple of drinks and something to eat. I ordered a pizza and wife ordered a duck salad.I was so disappointed when I received the pizza, it was a meat feast pizza. On the pizza there were little shapes of processed meats and tasted very much like your average takeaway pizza. I later found out that it was a Papa John's pizza brand inside the restaurant.This was not advertised on the menu and if I had known this I definitely would not of ordered it. if I'd of wanted a Papa John's pizza I would of orders one. I expected so much more from the Saracens head. What happened to the nice stone baked homemade pizzas?

Me and my friend came and visited the Saracens Head today and I must say out of all of the staff, despite them being lovely, Sarah was amazing, she delivered everything with a smile and I was devastated I couldn’t leave her a tip! I recommend the Saracens Head and more specifically Sarah!

What has happened to your pizzas? This has been our Friday night treat for weeks. Tonight we find you have gone to Papa John’s Pizzas and quite frankly they were not good! Please reinstate your old pizzas!

Ordered a family Take Away Roast Dinner for Mothering Sunday. Order Process was easy enough over the phone a few days prior & there was a great choice of available meats & accompaniments including all the trimmings you'd expect with a restaurant served Roast Dinner. The Pigs in Blankets were awesome! The food was marvellous, meat absolutely perfect, we had turkey, Lamb & beef between us & all was lovely & well packaged for the short journey home. Will definitely be ordering again or infact going to book for a meal in the restaurant when we're allowed again as have previously only been to the Sarecens Head for Breakfast meal times.I also plan to try one of The Saracens Heads other themed take away nights sometime soon, great menu and choice available. The Saracens Head has provided us a no hassle quality Sunday Roast Meal, despite it being Mothering Sunday which I'm sure was a busy day for them. It's definitely saved me having to spend a whole Sunday cooking the family Roast which wouldn't of been as good! The collection process was easy enough too, all in all a great take away experience.Thanks guys. 5*'s awarded for sure.

We visited The Saracens Head for the first time at the weekend and whilst we all enjoyed what we ate.. (particularly the cookie dough desert), it was disappointing if not a little embarrassing that the two vegetarians in our party had no Sunday lunch choice at all.We had to effectively order a meat Sunday lunch....without the meat!!It was basically a plate of vegetables with a Yorkshire pudding.Such a nice venue and such a poor decision to ignore vegetarians wanting a more traditional Sunday meal.This alone will force us to look elsewhere sadly.

Having had a wonderful meal on the steak night we decided to try the ‘ Burger night’We were all hungry so decided to have a mix of starters to share before our burger arrived. Wrong decision .. whitebait arrived for little fishy on the little dishy.. come on how cheap are they ! we had them on the last visit and certainly had more even though in my oppinion the portion should have been bigger but let they go. Salt & pepper Calamari .. 4 ultra slim calmari sitting on the plate .. salt & pepper must have been in lockdown no seasoning. Halloumi & chorizo bites few tiny squares sitting on a plate the halloumi must have squeaked off in the kitchen . again morsel amount. Mew mentioned it to both server ( who was miserable as sin) she said it depended on the size of the whitebait how many you had .. doh like we didn’t know white bait are tiny fishes ! Front of house manage cane to clear our dishes we again expressed our disappointment. Again a gave us a fishy tail. He offered to take one of the starters off total bill. Woo hoo generosity was not his strength here ! On a more positive note the burger was delicious.. point to the review don’t bother with starters again .

The food might be slightly more expensive than other gastro pubs and prices have definitely increased since Covid, but its worth it. Food NEVER disappoints - even their takeaway pizzas and fish are lush. Book well in advance, there's nothing worse than not being able to get a table! Beautiful in the summer with the bifolding window open out onto the garden - definitely a favourite for us locals!

Booked our table and entered the pub without a problem, social distancing is adhered to and there is hand sanitiser at the entrance. Lovely atmosphere, owners can take their dog in for their own ‘doggy” lunch.I was with two friends and we had drinks and pizza, we shared two, they are enormous and very tasty.Service was great, a little slow but that wasn’t a problem just highlighting it if you are on s time limit.Overall an excellent Sunday lunchtime and will return.

This lovely looking pub turned out to be a large disappointment. The food was overpriced and was the worst gammon and egg I have eaten. . It was so salty I couldn’t eat it. The chips where hard and undercooked. And the fried egg was over cooked so it was hard . There are certainly no proper chefs working in there kitchen. After mentioning the above. No apology or explanation was given . The customer service was just about average and borderline rude. . My advise to anyone thinking of going to this pub is. DONT BOTHER

We always eat here when visiting Stafford and have enjoyed superb service, beer and food on every occasion. Lovely pub with friendly and professional staff and we love that we can book a table with our small dog. Nice walks around the beautiful village of Weston or along the canal can be taken around the pub. This visit was another great one - the Timothy Taylor’s Landlord bitter was superb, amazing food and the staff were doing a great job making it a nice place to get away from the daily worries of Covid in a safe environment. Very grateful for amazing places like this.

Looking forward to seeing their new menu! I have been here numerous times before and post lockdown food always been lovely. Staff are friendly and best part of all dthey are dog friendly in the bar area! The beer garden is a real gem just a slight waiting time on drinks but I would put that down to staffing at the moment so I personally wasnt bothered. Personal favourite is the cookie dough dessert!

Several times we've been for a meal here and alwats come away disappointed before COVID, during and yesterday. Yesterdays bill was £176 for what was an unacceptable, over pretencious meal with one of the rudest waiters I have had the displeasure of being served by.The food... cold, under cooked, ropey Roast Beef dinner with a yorkshire pudding the size of the plate that if you took that away the actual dinner would be half the size of what you should expect for paying £14. 2 x slices of Beef that was tough, 1 roast potato cut in half, carrots that had still got grit in the top... I could go on but you get the picture.From the moment we sat down... felt rushed... and when given the desert menu the waiter said 'time is ticking'.I could detail so much more from a very disappointing visit but I really don't want to waste any more of my time to be honest on this place.Dear Management... your establishment might look nice but my god you are fast getting a poor reputation.Repeat business should be your goal... and ourselves like many others will not be returning. Such a shame that you have poor food and even worse staff... really letting down what could be a place you shoukd want to go to again and again... sadly we will be spending our money elsewhere from now on.

What a mega disappointment. We visited a near by drive in cinema and wanted some food after so we headed to this place and really wished we’d have driven past.When we arrived we asked if there was a table to which the reply was abruptly “Do you have a mask with you?”I did and apologised and put it on only to be told we’d have to wait outside for 15mins whilst a table was prepared as we hadn’t booked. Explaining how cold it was we asked if it was possible to wait inside to which the male employee again abruptly barked NO!!I said we’d wait in the car and look out for him at the door. In fairness we only ended up waiting about 5 mins and then were taken to our table. Now given the fuss made about the face masks and being told to wait you’d think the least we could have expected is a clean table.The table had wet glass marks on it still and dropped food around the base and chair, there was also a tiny spot of sauce on the table edge, again not usually a problem, but either their cleaning properly or they’re not.We then proceeded to order drinks and food after a delay in being asked. When our steaks arrived they were both incredibly over cooked; instead of medium they were well done.I informed the server of this who proceeded to inform a manager. The response was we can have them changed but they’d be a delay as the kitchen were busy. Hmmm I’m almost certain existing diners take priority over new orders when there’s a problem right?We decided not to bother sending back as we were hungry and they weren’t inedible, just not how we wanted them. However we’d at least expected a discount, not a free meal, the response???“You chose to eat them” - whilst true I don’t think the customer service is at all what it should be. My actual intention was going to pay full price but use the discount to pay for the ‘invisible chips’ initiative. Given the vulnerabilities Covid-19 is putting on establishments you’d at the very least expect everywhere to up their game in the customer service department, but not this place!!Even the table next to us said about the Manager (presumed) “he must be having a bad day”.I will not return here again, there’s a million and one places as good if not better.

We were camping locally to celebrate a special birthday. We decided we would visit the pub for a drink and some food. We wanted to sit outside. We got a drink, sat outside. A lady came over to tell us we needed to sit down etc. We apologised and sat down. We were then watched like hawkes. Made me feel very uncomfortable. We were doing no wrong. We then decided we would order food to take away rather than stay. 4 of us arrived to collect the food (2 waited outside) where the bar staff all spoke about us, looking and talking. We waited outside for our food order to be ready for one of the bar staff to come and shut the door on us. The door had been open all evening. We were causing no loud noise etc.Also didn't enjoy the food. Fish was overly greasy and it was basically dry roast potatoes with it. Gutted really as I've heard good things about this pub. My mom highly recommended it to me. I just walked away gutted about the food and made to feel very belittled.

We were passing this place while cruising the canals and saw their sign. We were pleased with the social distancing. The staff were polite and friendly except one. I had the ribeye steak medium to well done. It was tasty but was well done throughout. I paid three quid extra for a portion of Scampi which wad a very poor four pieces. My wife had the Scampi and it was ok but nothing special and again for over twelve pounds not great value. I had a pint of beer and I had to send it back as it was a short measure. My next drink was also a short measure so went back for a top up and the waitress pulled a right face when I told her it needed topping up. When I ordered my third pint I asked them to make sure it was full. Overall the food is ok but vastly overpriced for the small portions you receive. Pics show the size of the meals.

Booked a table here as we were staying in their sister hotel Weston Hall. Pub just a 5 minute walk awayGood COVID measures in place including a one way systemBurger night great value. 2 burgers and a bottle of wine for £30. Italian burger delicious Highly recommend

Sorry but when paying top price for steak it should be good great pub nice atmosphere need to sort steak out had other meals there and very nice but this was second time I had the steak though first might just be an off day but no.this one was just as bad as the first

First time since ease of lockdown to meet up with friends and have a meal. The service provided by all staff was exceptional. Food quality was excellent. Tables are well spaced for social distancing. All health and safety measures had been put into place and were being adhered to by staff and customers. Thoroughly enjoyable evening

A bit of a mixed bag for me — creamy garlic mushrooms to start were very good, my Sunday roast lamb was ok: it needed more seasoning, the roasties were a little solid and not anywhere near crispy, and the green/root veg were fine. Boiled and buttered, nothing more, but did the job. My wife had the salmon risotto, and said the the fish was quite dry and the risotto fairly stodgy. Kids had fish goujons (good) and the burger (dry, bordering on overcooked, but my son ate it anyway).The restaurant itself is quite smart, they look to have taken COVID precautions seriously and it was a pleasant dining out experience in that sense. Just for £20 per head for food, I would have expected a little better quality. It wasn’t bad by any means, but equally I wouldn’t particularly want to come back if I was visiting the area again.

We went for a sunday roast today and were left feeling deflated. The pub is in a lovely setting and decorated lovely. We were told to wait as our table wasnt ready. No issue there but we were left waiting by the door. We then were taken through and ordered 2 roast beef meals. It arrived within minutes ad was luke warm at best. For the price i expected more than 2 quarter potatoes and some undercooked carrots. I think the chef made a mistake with the kale, as they put a massive amount if pepper in it. Far too much pepper. The service was so poor. We were made to feel unwelcome. Such a massive disappointment. I felt uncomfortable here. It was a pretensious overpriced sunday roast.

Been for breakfast on many occasions and never complained but visited on a government funded day in August and was disappointed that the sausages were of very poor quality compared to full price days. We have been used to lovely butchers sausages and not cheap quality sausages which where so awful our table couldn’t eat them. Shame on you as other establishments have not lowered their quality on the discounted day’s. Has put me off visiting again to be honest!

The food here is amazing. Lovely surroundings. Very speedy and attentive service.Great choice of food on the menu and the food was stunning on our last visit. Would highly recommend

Took a while to be seated originally. The service then continued to be extremely slow. The staff were polite, and knowledgable, but just no where near enough of them, so the service was just lacking. I wanted to order more drinks etc but just didn't get the chance. We then ordered lunch, this was some dishes from the lunch menu, and some dishes from the main menu. We ordered the beef burger, which was absolutely dripping in grease, to which it made the bread soggy, and the plate absolutely soaking and was ridiculous to eat. The pizza was just tomato puree topping, far too sweet. The chicken burger was nice. The side was cold, but they warmed it up after asking. We had 1 sandwich which was okay. But, the steak sandwich, in ciabatta, wasn't good at all. The Ciabatta was stale, it was solid! We could've reported these concerns to have them sorted at the time but there was no one to ask! When the waitress came over to clear the table after we asked, she asked how it was, to which we explained. They did then take the burger off the bill and the steak sandwich. But there was apology, it was just taken off the bill and the bill was handed to us with no explanation. It was eat out to help out, so I understand they were busy. I have actually been here a fair few times, which is usually lovely, so it was such a shame to have such a bad experience this time. Definitely wouldn't visit again after this experience.

I have been here several times before and have always had a good meal. However, when I visited last week for lunch I was quite disappointed. I felt that the staff were rushed off their feet (clearly very understaffed) and weren’t really overly friendly, they all looked a bit confused and like they weren’t too sure what they were doing. We waited waited almost an hour for our food and we only had sandwiches! We were sat round the corner and to be honest it felt like all of the staff forgot about us - nobody even took a food order for probably around 25/30 mins. We had to try and flag people down to get more drinks because nobody came up to the table to check on us at all or ask if we wanted any more drinks. I feel like the standards have slipped a bit and it’s disappointing as Saracens used to be lovely.

First visit to The Saracens Head and although the surroundings are lovely 2 hours from sitting down to eating was ridiculous. To be honest I think they forgot our order as people that arrived a good hour after us got their food and had left before ours arrived. One person did apologise but another staff members was talking about other customers complaining. I could see how busy they were and the circumstances of Covid not helping but they said they even knew the coke was flat( half hour wait for) and couldn't be bothered to sort it. The staff were obviously stressed and snappy but the food was on the whole very good when we eventually got it apart from a starter that was burnt. And yes the coke was flat. We did want a dessert but couldn't be bothered to wait again.

Whilst the food and service were good I felt rather uncomfortable with the lack of attention to hygiene in view of Covid. Whilst several of the staff were wearing face masks whist serving two male members of staff who attended our table were not wearing face masks and certainly not social distancing. They were leaning over the table to put out serviettes and cutlery and standing over people when delivering drinks to the table. Whilst certain measures to keep people safe have been put in place I feel there are areas that need looking at and improving.

Can't even make a decent sandwich stale bread no filling apart from bloody lettice!!!!!The staff not very welcoming don't seem to like customers!!!

Our first meal out with family since the COVID lockdown. Well organised and felt very safe. Easy to maintain social distancing and hygiene precautions first class. Service was excellent as always. Food well presented and of a high quality. Will return soon.

£60.00 for 4burgers and a bottle of cheap wine which you cannot upgrade.Chips and other side are charged separately.A meal for 2 adults and 2 children with 2 soft drinks.No offer of a 2nd bottle of wine with the burger meal seeing that the kids can’t drink.Overall paid £90.00 which includes 3 x £6.95 deserts which were not worth the money. If you pay £7.00 for a desert you should be getting value for money and a desert to die for.First and last visit to Saracens Head as at these prices we could have been better fed elsewhere for at least 2 sittings.The food quality and amount of it doesn’t represent a fair price.

Fantastic roast for Father’s Day meal and pudding brilliant as well. Highly recommend for a place to go once everything is back to normal.

Just had two takeaway roast lunches one chicken , one pork loin and were both very impressed . Lovely fresh homemade taste, beautifully cooked and generous portion size.....plus pudding! Will definitely be going again 👍🏻

Always a pleasure having a sunday dinner here. Staff always really friendly, Food is hot and fresh and served to your table in a timely manner, Prices are excellent. Look forward to my next dinner

Visited the 6th March for Sunday Lunch with my husband and four year old daughter. First time at this restaurant and first impressions were good, the staff were welcoming and we were shown to a nice table with lovely views of the surrounding countryside.The staff were excellent throughout and are the reason for two stars instead of one. The food however was pretty much dreadful.Our daughters chicken goujons were homemade but incredibly greasy, so much so she said they made her feel sick and couldn’t eat them.Our Sunday roasts were awful, two slices of meat, two undercooked roast potatoes (why don’t these places learn how to cook decent crispy roasters!) and small bowl of inedible hard veg that we had to send back, all swimming in tasteless, pond water gravy. All this for the eye watering sum of £15 per lunch! We have no issue paying this much for good food but in this occasion we felt it was an appalling waste of money for very poor food.Management your kitchen staff are letting down your front of house staff (who by the way were really lovely). If you’re searching for a decent Sunday Roast in Staffordshire I suggest you give this place a wide birth.

Looked forward to eating here but was very disappointed. The place is very cosey and a lovely setting, nice attentive staff and very good service, but unfortunately the food lets them down. The starters, which are roughly £6.95 are very small portions. The mains are a bit of a mish-mash. I ordered crispy pork belly draft, and when it came it was a 2" piece of very fatty soft top and very hard overcooked bottom. The gravy (Not sauce) was very strong with wine, A friend had fish and chips with chip shop curry sauce which was very sweet. My husband wanted to order the lamb hotpot but they didn't have any left, which for 8pm on a saturday was a bit odd.

I came January 2019, place was amazing, now coming back with friends the menu and food is really poor, I was very embarrassed that I brought friends there, paid £250 for the 5 of us, very expensive the service was good, but food was shocking, bland, cold, unbalanced, I'm sure the fish was rancid as I felt sick the next day, the bread was stale.....

Really nice lunch today - we couldn’t sit in restaurant as a wake had booked, but we were quickly offered a table in the bar area. The staff were attentive but we waited a long time for food (particularly as we had a child with us) and then they realised they didn’t have any gluten free buns, so my husband had to reorder, which delayed food further unfortunately. We have eaten here regularly and the food is of high quality, my fish this time was rather bland compared to usual, but generally everything else was good!

De passage en Angleterre j'ai put faire une halte dans le parking de ce pub. L'accueil de la propriétaire fut formidable malgré la barrière de la langue. Le repas du soir fut une côte de porc cuit à point avec un verre de vin.Le lendemain petit déjeuner avec des toasts . Je recommande vivement

Had breakfast here with my wife yesterday. This our second breakfast visit and although the first was good, this was exceptional. Full English breakfasts, coffee, tea and toast was served efficiently by very pleasant staff in clean and spacious surroundings. Had a table overlooking the hills and fields of Weston and was able to watch the abundance of wildlife as we ate.

Our first visit here.....choice this place as it is dog friendly. The staff are very friendly too. The food was great. The chicken goujons on the kids menu are amazing. Very good choice of gin too. Excellent service. Really nothing to fault at all. I would recommend booking.

Delicious food and good service but marred by the use of plastic straws.Surely in 2020 the message should have got through that single use plastic is bad for the environment?A glass of tap water, a glass of fizzy water and a glass of tonic water all arrived with a straw! Please can you start using paper straws or only provide them if people ask for them?If the likes of Wetherspoons can provide paper straws surely an establishment like the Saracen’s Head could follow suit?

Disappointed at my visit today. Food arrived and there was a hair in my sandwich as I bit into it I had to pull it out of my sandwich and mouth. First waitress was apologetic (she did well for her first day) however managers attitude was poor and abrupt practically accusing me of putting the hair within my own sandwich as he ‘only has men’ in the kitchen. Well I did not put it in myself and it was really disgusting. 40th birthday lunch not a great choice of eateries and won’t return. In hospitality it’s important to be nice as a bad review spreads x8 more than a good one.