The Spotgate Inn in Stafford - Phone Number, Reservations, Reviews

Arrived at The Spotgate at 6.55pm to be seated for 7pm. On going up to the steps of the carriage, paper printed menus thrust in our hands. Once seated asked what we'd like to drink. Drinks came straight away, no problem, food ordered. At approximately 7.35pm we got our starters, now correct me if I'm wrong but I thought goujons were strips ? I got lumps of soggy battered fish not the strips I'd imagined. My husband had the calamari which look over cooked heavily battered lumps, we ate it but it wasn't the best starter we've ever had. Plates got cleared after at around 7.55pm when my husband asked for another drink. I asked my 7yr old granddaughter if she'd like another coke, which she didn't, to which the waitress replied "oh ! how unusual a child refusing a drink!", well no, it's not unusual, if she doesn't want one then she doesn't want one. The table to the side of us whilst we were waiting had all three courses, then asked if the chairs were comfier in the bar. At 8.30 still no mains and granddaughter was getting hungry, so we asked if they were going to be much longer? The waitress said she'd see. She did come back and say we were next to be served. The table behind us then asked when they were going to be served having waited as long as we had. Within minutes their meal arrived with ourselves still waiting. By 8.55pm I had had enough, my granddaughter was now not just hungry but tired. We went to the bar and offered to pay for the drinks but not the starters, to be greated with "well your food is ready now" too little to late ! The male member of staff tried to justify the wait by saying they had had a big party in and that was why there was such a delay. That really isn't my problem, I don't expect to be eating my main meal 2hrs after sitting in a dark dingy carriage with nobody coming to us to explain or express there apologies for the wait. It's a shame really, they are really missing out on what could be a lovely dining experience. Tablecloths on the table would be a start. We took our granddaughter with us because she's Harry Potter mad, the carriage could have been an excellent experience for her but instead she left hungry and tired. I remember going to The Spotgate many years ago when the trampolines were out the back, packed every night , food and dining a great experience. What happened? NEVER AGAIN !!

Meal for 6 people. Waited over an hour with no apology or acknowledgment that either it was a busy kitchen or understaffed. Food was good but steak and burger were overcooked and not as ordered. Lovely venue on the train, just a shame about the slow service.

Staff are super friendly, and the carriages are amazing. Food is delicious, fresh, and really reasonably priced. Can’t fault it!

2nd time eating at The Spotgate both times amazing food and the atmosphere so relaxing

Went to celebrate my 70th birthday the first member of staff came in saying are you sure you have pre booked as the chef hasn’t got anything she wasn’t the most pleasant I said I had I have it on my phone before I could show her she disappeared no one came back to us then about 15 minutes later the starters came out I think she needs training in customer service the second waitress that served us was a lot more pleasant,all the food was good. On the whole it was a nice evening.

Me&my partner just been for the first time the food was absolutely beautiful carriage was lovely and staff were lovely to think we've found our favourite plsce we will definitely be coming back thank you x

Really nice place and the Sunday lunch was beautiful.. apple pie and custard was lush. Will definitely go again.

Booked here today for my birthday lunch. Have fond memories from eating here over the years. We arrived and no staff were to be seen. Waited 10 minutes for someone to come to us. The carriages are tired and it was very quiet for a Sunday Lunch. Food was very average. I love a roast beef dinner, this one was tasteless and the gravy like water. Feeling disappointed and won't be returning. As we entered the carriage 2 of the customers complained that their meal was stone cold which put us off.

Amazing place. This has become a regular of ours now. I can't fault anything. Excellent value for meals and amazing cocktails. Highly recommend. 5* host

Quirky, unique, one of a kind, well worth a visit. Especially if you are a gourmet trainspotter.

It was great to be back used to come in the '70's. Brought our son and partner and they enjoyed it too. Food could, banter with staff enlived our evening. Will not leave it so long again.

Took advantage of the school summer holidays and to the children for a meal on a Pullman carriage. Service was polite and friendly, always with a smile. Food choices were good, either individual meals or a set meal. Drinks including cocktails are served at your table. The only slight disappointment with the visit was the length of time between courses. 3 course meal for 4 persons took 2 hours ..

The food overall was nice. However my mother who ordered a roast dinner became ill and sick all night ( it was the only thing she ate that day). I have a feeling it was the horseradish or the cream she had with her dessert. Another thing was the 2 courses for £17 which only included the roast dinner and a dessert (it didn't state this in the description). On a positive note the service and servers were brilliant and the building was lovley.

Food & service was excellent. Carriages are a bit dated & could do with a tidy up.

We popped in here for a bit too eat , the place was packed and staff looked busy , yes it's good to see , but in that heat I feel sorry for all of the staff , rushing round trying to serve everyone and keep everyone topped up with drinks , aswel as taking food orders and serving the delicious food , anyone that moans about having to wait then I think they should try doing the jobs these staff are doing , THANKYOU SO VERY MUCH ALL STAFF AT SPOTGATE , we will be back

We visited on Sunday 28th July 2024 at 1 oclock. We took advantage of the 3 course sunday lunch offer. The food that we had was lovely no real complaints. However the service was some what lacking. We ordered drinks and all the courses all at once but unfortunately it took almost an hour before we had our starters, all were very nice, another 35mins after we had finished to wait for the Sunday roast which we had items missing that were on the menu and had to ask for separately. Once we finished we sat around for 25 minutes before one of us found a member of staff to clear our table and ask for dessert. Again we waited 20 minutes for them to turn up. Now I don't normally moan about service staff because they do work hard and I can fully understand if the place was full and really busy, but on this occasion it wasn't it was a quiet Sunday with only a hand full of people actually dining. 8 cars on the carpark when we arrived. I have no issues with the food we had it was lovely but my experience has put me off from going again.

Just OK sadly….haven’t been for years and thought I would give it a try for a celebatory meal for my daughter. Carriages run down, flies around windows, carpets filthy. Menu is minimal but we were told on arrival that a lot of items were not available, which is bizarre, everything from pork loin to soup! Service lax, staff nice enough but unkempt. Main meals were OK, chips looked re heated on two of the meals, bit tasteless, brioche bun soggy, no meals were finished, at no point were we asked if all was OK either Desserts I’m told were nice Waited for 10 minutes to get the bill so went to find the staff who were chatting at the bar Such a shame that this once beautiful thriving restaurant is so run down The place was empty which is probably a sign that should have warned me to not cross the threshold I won’t be back, I’ll stick to Black Lake or Swynnerton where there is always a good meal to be had Disappointed and wishing I’d spent £80 somewhere else

Had dinner in the 1st Class Carriage, lovely environment and fab food, great value with the Three courses for £16 Great vegan / aplergy options

What a missed opportunity this pub is the carriages alone are a great attraction food dreadful the waitress did her best running around like a headless chicken wasn’t even that busy but couldn’t cope with he ones there a real shame as my husband doesn’t come from the area and I though it would be a nice experience ☹️

Absolutely lovely meal will definitely be going again.

Absolute shocking service by staff who couldn't really be bothered. Food was okay, nothing flashy. We were taken to a carriage and they forgot we were there. Food came quickly but wrong food for one of us. Asked for dessert menu and got nothing so had to go and find them yet again. Disappointing.

Waitress had totally filthy footwear, big turn off, no manners, starter came before the drinks, had to ask about the drinks again, had ask for vinegar, no table check, food over priced and dry. Had ask more dill sauce for the salmon because it was so dry over 10 min wait. Very disappointing after reading the reviews, over £70 three starters and mains better food the night before at the weathervane definitely not returning Very poor !!!

Not great. Not an over enthusiastic welcome, food was average or just below, dessert was better. Nice music but not enough to make us want to return sadly.

Great pub and restaurant and Jo is a great host

I’m writing this review on behalf of my mum as she isn’t very good with technology…. She attended The Spotgate Inn on Saturday 6th July with the rest of the family to celebrate a couple of birthdays on the same day. Our meal was a little disappointing, the chips were lukewarm, the rice was stodgy and the plates were cold, also the decor was looking a little tired in one of the carriages and could do with a little bit of TLC. She posted a comment on one of their Facebook posts and it has been deleted and she has now been blocked from their page not how a company should conduct their business.

Sadly not what is used to be several years ago. Went for a special birthday occasion. Service was slow and appeared quite disorganised. The Sunday roast meal I had was dire. Fatty tuff beef, roast potatoes were black in the middle, most of the vegetables appeared to be of the frozen variety, very small portions. A flat, what was supposed to be, Yorkshire pudding and to top it off instant mashed potato. 5 out of the 10 of us had the 'roast' dinner and we all were left disappointed. Others who ordered other dishes off the menu said they were ok. I did not complain at the time as it was a gathering for a special birthday which may have ruined the afternoon. The area we were in was not very clean either. Cutlery was given to us for the starters wet in what looked like a dishwasher receptacle. We were though given clean dry cutlery for the main meals. We were also promised some birthday banners in the area, these were not present. Overall I cannot recommend and will certainly not be going back unless things drastically improve.

Great food 😋 and good service 👌 👍

Had the lunch deal 11.95 for 2 courses. Really enjoyed it and good value. Sat in the carriages too.

Lovely food, great staff. Had the lunch time special of 2 courses for 11.95 and can't fault it

Very friendly .spot on spot gate

It was okay,the food was good but the service left a lot to be desired and the staff didn't seem that interested in welcoming you ,so we would have to think twice before going again

I absolutely love it here. Quirky place with a great history. Food has always tasted great. Been so many times.

Food was fresh and good, had veg lasagna. It was delicious. Recommend to try mocktail/cocktails. Got booking inside train carriage, Surely visiting again. 4 starts only because the carriage needed bit of cleaning, other than that service, food all very good.

Pleasant staff, and a quaint setting…sadly the food was a huge disappointment - completely devoid of any flavour. The lasagne was grey in colour and even less inspiring in flavour, even after adding plenty of seasoning myself. My partner’s choice of fish and chips was seemingly an easy win. Sadly, the fish didn’t taste of anything. Nothing at all. Quite remarkable. Our chips were so dry, we assumed they’d been prepared in the Sahara during drought season. Needless to say, we won’t return.

Awful .The food was like vomit.My son and I had the Red Thai Curry .As we tried it we both spat it out and looked at each other and both said it looked like sick and tasted like it.The pub outside looks unkempt and shabby Weeds everywhere and the car park is full of potholes.This place has had its day .Awful

Great place for a meal . Have offers through out the week £12 for 2 courses £16 for 3 courses. There are tables inside, two old train coaches but be warned it’s very nice to sit in them for meals but you need to be quite slim to do so . There are other places to sit . It wasn’t to busy but.would still prebook. Staff were friendly . There quite a variety on the menu . There were so old traditional puddings available like banana split and chocolate fudge cake with mint custard that we were pleased about . I had lasagna it was a bit dry as been over microwaved but was nice . I would go back . There is a free car park on a bank . Quite easy to miss the turning for the car park . Each of us spent £20 for 2 courses and a drink. It was great for a catch-up and a chat . We stayed for 3 hours . Wouldn’t be able to do this at the weekend as it gets quite busy from what staff were saying.

Not a good meal to say the least warm food that had to go back £80 down the drain wont be returning

Lovely lunch time menu food was delicious great value.lovely and cozy and warm in the carage,staff very friendly.will be visiting again

Food poor nothing wow or tasty.. Veg poor not enjoyable. Sat in the snug by the fire which wasnt lit. Extremely cold area Informed it takes a long time to kindle it's very old.. Place really run down. Had much better wouldn't recommend.

Came a couple of weeks ago, had booked a table and had brought friends who were visiting. On the telephone the person was very helpful and friendly. I did book a table outside of the trains as there were 6 of us, but we were placed on 2 tables across from each other in the 'economy/standard' carriage. The rest of my party said they were fine, but in hindsight I wished we had moved. My seat was ripped and barely taped back together and it was difficult to hold a conversation across the gangway. Our starters were nice, but we were asked if we wanted cutlery, well, yes please. The server returned with our starter cutlery and then almost slung our main course cutlery on the table for us to hand out to each other. I went down to the bar to get napkins. Our main courses were a mix of very good, ok and 1 dish was quite poor. My daughter's sausages did look a bit like cheap chip shop ones and again in hindsight and feeling very bad about this, I wished I had not let her eat them. She was poorly later that night. I cannot 100% say if it was this, but the pieces do unfortunately seem to fit and I have learned my lesson. At any other time I would have absolutely asked to speak to a manager and would have complained or at least shared our experience, but I felt completely and utterly embarrassed with having our friends with us who had come to visit. I did not want to shed more light on our poor experience and I felt responsible. I did walk down to the bar a couple of times to see if there was a manager or someone to speak to, but it just seemed really disjointed with no one obvious in charge. I was also trying to do this discreetly away from the rest of our party. Overall I was just really disappointed and very embarrassed. I'd looked at three venues in total and chose this one as I thought the menu read well and we had previously had some good meals here (although quite a while ago). Local friends had also recommended it and the reviews read well, so I am still very surprised at our experience. I must say that one young lady who served us was so polite, friendly and helpful, but the others werrather abrupt and quite unprofessional, there was a lack of care and attention. Outside was really untidy with weeds and just seemed uncared for. I was planning on returning for 2 birthday celebrations, but have since been to another venue down the road which was a much more positive experience, and I wish we had taken our friends there instead. It is very rare that I leave poor reviews. I love to celebrate our local businesses of all kinds and if I did have a negative experience I would aim to speak or email the venue or business first. I did therefore email the Spotgate the day after our visit to raise these issues as I think feedback is important, which as I said I would always aim to do before leaving a review. However, I have never heard back.

Terrible foot warm coffee bitter. Waitress rude then left understaffed. Waited ages for drinks then food but didn't enjoy. Never again.

Ate here Thursday 29th May. Not a bad meal, waitress seemed to be doing the whole restaurant.Despite this she was very pleasant and attentive. Not a long wait for the food which was good Always nice to sit in a Pullman car. Give it a try

Excellent atmosphere in railway carriages,lovely food and plenty of choice the only downside is the chips aren’t home cut and cooked chips 😃

Beautiful, hot and flavoursome food, excellent service, couldn't ask for anything more: Thankyou: highly recommend this little gem of a restaurant.

Went tonight on a bit of a memory trip for my 80th birthday. Service was very slow apparently due to staff shortage. Food not at all good, pate so so, prawn cocktail contained four, yes four prawns, chicken burger well overdone, cod and chips not too bad but cod obviously out of a packet or box. Very disappointing, have been to two restaurants over the weekend and had excellent food for little extra cost. Perhaps memories are better kept as memories, sad really as I know we had excellent food in the past.

Service takes forever, got here at 2pm took 30mins to get drinks, food came at 3.10pm it was luke warm. My lamb was so greasy, my daughter didn’t eat the lasagne

Passing by, had no booking and dropped in on chance. Lady greeted us nice and introduced us to a table in the carriage and also explained menus nicely.. Food was very good quality Staff friendly Service was sound Excellent value. 4 stars for atmosphere as it was a quiet lunch time so not fair to me to judge fully tbh. Nice visit Thank you all

70s/80s music played instead of previous background of train noises in-keeping with surroundings of First Class Pulman Coach. No jacket or boiled potatoes. Asked for dressing free salad ... came with dressing (twice). Steak knife wouldn't even cut my roast potato. Waitress not seen for 35 minutes - no check-back to see if we needed anything for our meal. Ordered dessert, waited 20 minutes, came back as lost our order.

Today 24/5/24 I and my other half went to this charming venue. The staff were pleasant and the food was very nice indeed. I met the Proprietor Jo, a very hard working woman with a passion for her business. I will be back, and my name isn't Arnie 😅

Always wanted to come here, but never got round to it till today. Lovely staff, friendly and always with a smile. Food is excellent and value for money. Would definitely recommend a visit.

The train carriage could do with some TLC

Booked here for my mums 83rd birthday in the carriages, but when we arrived we were told that they hadn't got our booking and that the train couches were full. We were asked if we wanted to eat in the pub area, didn't get an apology, intact the manager just didn't seem bothered at all, very rude indeed. We decided to leave and ended up at the black Lake along the road, what a difference a pub makes, very welcoming, and couldn't do enough for us even though we hadn't booked. Meal was amazing, service was second to none. Think if was fate, wouldn't recommend the spotgate very unwelcoming space, and staff pretty much the same.

What a lovely evening we’ve just experienced in Ursula. It was my son’s 21st and they’d even decorated the room for us with balloons & banners which was a lovely touch and doesn’t happen very often. The food was delicious and we couldn’t fault it. Great choice and some golden oldies on the desert menu to boot. The service was great, the chap was very friendly & attentive. We even got another lovely touch of an after dinner chocolate when the bill arrived. Would highly recommend. Thank you! x

Seen a good add on internet but to be honest was disappointed with menu .and food. Very basic menus.

lovey food ,friendly staff enjoyed the dinning experience. Sat in usula comfortable seats .would definitely recommend and will visit again soon .

Amazing food, lovely happy and friendly staff but quite a long wait for food between courses. Room was very cold. Had to nip back to the car for cardigans and hoodies.

We arrived a few minutes before the booked time. No one was around 15 minutes later a young woman came and said I will be with you shortly 10 minutes later still waiting when another lady came out and said are you being seen to which of course we hadnt. So she went on her booking system and couldnt find us asked for proof of booking which i supplied and she took us to one of the carriages. The carriages had a lovely 50s atmosphere very impressed. We ordered our drinks which took ages to arrive. Ordered the food which to be fair was failrly quick. Chips were awful very bitty, no taste in the fish, mushy peas in a pot were lukewarm. The sauces were in packets we cudnt open them. Food wasnt the best just about edible. The desserts I had eton mess was very tarty but ok. So we paid the bill got up to leave looked through the window and omg a rat outside. Dont think we will be going again unfortunately sorry but very disappointing

Arrived on Thursday night at 7.30. Asked for a table for two. The place was fairly empty. Told by the waitress that they could not accommodate us. Never returning.

Lovely meal ,staff were fantastic

Well waited 10 minutes to served to our table, service was not good due to lack of staff sadly. Starters was nice. My main meal steak and ale pie was hard and burnt at the bottoms they didn't have pineapples for my partner's food but still got charged. Won't be going again night ruined by lack of staff

We had a lovely dinner. My husband had lasagna but the portion size is very small, he was still hungry when he left. Waiting times could be improved, half hour wait or more between courses.

I have visited the pullmans carriages on many occasions but it has been some years since my last visit, we dined in Ursula and I have to say it’s looking grubby.. the net curtains need a wash, the windows were filthy. There were bulbs missing from light shades and cobwebs on the ceilings. On the table was a half hearted attempt at some twinkling lights in a wine bottle that didn’t work! The paper menus handed to us were had greasy finger marks over them, they were crease and just tatty. Just felt like it needed a deep clean. The staff were friendly and attentive. We had food from the 2 course lunch menu £11.95. It was not great below average. The lasagne was dry, burnt and a tiny portion. I suppose you get what you pay for! It’s such a shame we were disappointed as it’s a novel dining environment, we won’t be returning.

Very unusual Lovely place lovely staff excellent food and exceptional value for money will certainly be returning soon

Lovely relaxed atmosphere and very good value for money. Waitresses very pleasant and polite. The General area very spotless

First time here 4 of us we all had the three course deal before 6.00 p only because we arrived before 6.00 pm everyone of us enjoyed the evening ,and we will be going again ,and the apple crumble was lovely with proper slices of apples and crunchy crumble, the servings where generous for the price

I had not been for some time. Booked for dinner with friends for my Birthday. Friendly welcome from the front of house/head waiter. We all ordered different meals, the service was good and food was excellent - all cooked fresh and served piping hot. Couldn't fault anything. Thank you it was "spot" on!

Visited yesterday for a birthday lunch hadn't been for a while. Thoroughly enjoyed our visit, food was very nice hot and tasty, pudding was lovely. Two courses was value for money and service was excellent. Will visit again soon.

Having not been here for years on my Birthday I decided to take the wife here as it’s just a little bit different. I had of the lunch time specials menu and the wife had of the main menu. ( only difference is the portion size). We sat in one of the old carriages. Very unique. Service was fantastic. People need to realise finding staff for hospitality is near on impossible. ( the team that served us was fantastic). Food, very good value, specials menu especially. Size and freshness spot on. Cheesecake was out of this world!! Would I return, he’ll yeh!! I would defo recommend a cheeky lunch out there.

Called in, an Impromptu visit on the way home, today Sunday. As I'm disabled we asked to sit downstairs. They willingly obliged. We both had a roast dinner. Which was absolutely lovely. The Yorkshire puddings were exceptionally nice. The staff were very friendly and helpful. 🙂 We will definitely be going there again. I didn't think to take any photos.

Absolutely fantastic meal and service, we all enjoyed our meals, staff were lovely nothing was too much trouble for our server.

Lovely atmosphere, delicious food at very reasonable prices and very friendly staff. Will definitely be going back. The railway carriage make it a unique but lovely dining experience.

Visited here today 19/04/24 Lovely food, great service and best of all was our unique private dining experience in ursula the old railway carriage. This was our first time but definitely won't be our last. Thank you to you all at the Spotgate Inn for an amazing lunch experience 😊

Superb meal, good drinks, very pleasant and helpfull staff had a private booth. Very clean, Well worth it. Going back soon.

Terrible service, left waiting at the front desk for 15 minutes then seated but left waiting for a drink for 20 minutes. Won't be visiting again to say the least.

Not been for years and then twice in 10 days. Excellent food, excellent service and, of course, the atmosphere is unique. Lovely!

We had the 2 course offer and the food was lovely especially the mint custard on my chocolate fudge cake. We have been a few time over the years and always forget how beautiful the carriages are. A relaxed atmosphere with great service. Definitely worth a visit.

Visited as a Group for afternoon tea in the Pullman Restaurant

As usual the ambiance of the Spot Gate Railway carriage was wonderful. We introduced a couple of friends to the restaurant. Unfortunately one of our friends had a gammon steak, which she said was extremely salty. We mentioned this to our waitress when she asked if we had enjoyed our meals. Her response was somewhat subdued " oh" . That was the last we heard about it. No apology etc. I realise that times have been difficult recently, however, having eaten at the Spotgate many times in the past, it seems that standards are slipping. I do hope this is a blip and not a sign of things to come.

Terrible didn't even book us in when I phoned not 1 but twice It was a special 60th birthday 4our mum .And 2be told they wud even put bloons n banners up aswell.We thought it was a joke .But no it wasn't a joke 😑.They just kept saying who did I speak 2 I said I don't no .Well we can't get you all in . Terrible so phoned black lake they got 12of us in .They pushed 2tables 2gether.We cudnt fault them brilliant service.

Last night 4 of us came and had our meal in one of the compartment carriages which was lovely. However, we felt that the service wasn’t great and that there were a few things which let our experience down. When we first arrived they had our booking under a different name so there was confusion as to whether it was actually our booking our not so one of the members of staff had to go and get someone else to clarify this. Once we were sat down our drinks were taken and it took quite a long time for 4 drinks to be brought to the table, to the point we had to ask about where they were and someone had to chase them up. Our starters came and they were lovely but, when our main courses arrived they had completely forgotten about 1 of the party members food and again we had to go and ask about this. We were told that it had been missed off the list and therefore, we then had to wait for their meal to be cooked which was very annoying and disappointing seeing as the rest of us had gotten more than half way through our meals once it had arrived. We had a nice time but, there was never just 1 designated member of staff to a table and therefore we felt we kept having random members of staff coming up to us and each of them not knowing if we had ordered drinks or food etc due to lack of communication. We enjoyed our visit but if we had to give any feedback it would be that we felt there wasn’t enough waiting staff on to accommodate the number of guests in the restaurant and this made the experience not live up to the expectations as it is such a nice restaurant. It was a shame and we probably wouldn’t be in a rush to return

We booked in February for my mums 60th birthday, in the private room where the lady on the phone said she would decorate the room for us. We rang on the 8th of March to confirm the number of people attending. All ok. We arrived last night all 12 of us, to "we have no booking for you" We thought they were joking, but no. There was no booking made and they made no attempt to fit us in and even said the chef hasn't got enough food for us and basically couldn't be bothered to amend there wrong doing. Completely spoilt the start of my mums birthday celebrations. Our family will NOT consider this "establishment" again its run by rude amateurs! Thank god for the Black lake!! AVOID THE SPOTGATE!

Extremely good value for money, all the waitresses were welcoming. Would recommend.

Food was amazing. Had the 2 courses for £11.95... homemade delicious food. 1 of us had a starter. Breaded goats cheese. For mains. 1 had lasagne. 3 of us had burger. All came with salad and chips. Then 3 of us had desserts..2 had apple crumble+custard...homemade again..and 1 had knickerbocker glory...plenty of ice cream in it...teenagers had cocktails. I had a cocktail...really nice..only 1 guy doing everything. He worked really well. Held the Fort brilliantly. Very pleasant. We sat in 1 of the train carriages which was a great experience. We will definitely go back again.

No prawns for the prawn cocktail. Pea and mint fritters were actually cheap and nasty veggie gingers straight from the freezer. Few peas, no mint, largely carrots and sweet corn. Frozen chips. Only 5 pieces of scampi. One meal of 5 was missed and came later. Overall, not good. Best dish was the homemade broccoli and Stilton soup.

Brilliant value, great service.

We booked for a celebration - a 70th birthday party but were very disappointed at both the service and food. Service was incredibly slow, despite the fact we'd pre-ordered. Food was no better than average. My vegetable lasagne contained no vegetables, food had clearly been microwaved and my husband's chicken burger had no sauce (as described in the menu). We were refunded for those 2 meals but that didn't help the fact a celebration was slightly tainted by the poor quality and service. We won't be back.

Lovely food, piping hot, reasonably priced. Service was brilliant and staff couldn't do enough and one thing you could eat your meal without staff coming up all the time asking if everything is okay

Another lovely afternoon. Lovely place, lovely food, lovely staff. So friendly

First visit and loved it. Jo and the team were lovely. Had some mint custard like at school. Very nice

We visited this evening and were left very disappointed. Having seen the adverts we decided to give it a go! Upon arrival, lovely lady showed us to our carriage and we chose our food. I had ‘crispy Pork Belly’ that was not crispy, tough as a leather boot and was re-heated leaving the meat with that horrid taste. The mash was microwaved and really not good. The cod and chips, well very little cod and chips that had no filling they were that old and dry. The burger was okay but again, not the best. A really disappointing visit and sadly we won’t be returning. Cooking fresh food is always the way forward, trying to re-heat food and serving it like this is not good and will cause many issues in the future. Sorry but it was awful!

Sadly this was a disappointing event. I felt genuinely sorry for the staff who were all quite obviously overwhelmed. We waited over an hour and a half to be seated. We did get drinks prior to being shown our table but only because we fetched our own, we were offered drinks whilst waiting in the bar, but an order was never taken. On to the food, so disappointing! Out of a party of 10, not one had a meal that appeared to have been freshly made, all main items were frozen and cooked, mass production items. Before our visit I'd had high hopes that the menu would offer more bespoke culinary delights but our expectations were nowhere near met. On a plus, although over worked and quite obviously stressed the staff were friendly, pleasant and somewhat apologetic

Good food, not red hot but was warm enough, I had the steak and ale pie which was very tasty. The waitress was very polite and friendly. Nice family friendly environment

Lovely experience for friends 50.th

Called in for lunch , really enjoyed it all

Poor service ,average food not great . £5.50 a pint

Two staff to serve 42 meals then it when down too one, meals where great spoiled by poor service, not due to staff more poor management.

My son has took me for mother's day ( he's 12) we sat in the carriage and it was so nice the food was amazing service was outstanding I said to waitress that we were both ready to order and took our orders straight away food was quick to arrive lovely and hot and the desserts were amazing to ... thank you for a lovely experience we will definitely be back again .

Lovely to be back . Food excellent. Staff very friendly. Thank you, you made us feel so welcome . See you again soon .

Could not fault it. Everything was perfect. Will definitely be returning.

visited before the setting is good in railway carriage but the food is mediocre at best I'd say on par with w,spoons. but to be fair 3 course Sunday lunch for £20 can't be expecting Michelin star cuisine