Based on 4.372 opinions finded in 4 websites
Based on 4.372 opinions finded in 4 websites
Opinions
Dizzy was very good ... customer service from her was outstanding.
Sharron Bartlam . 2025-04-12
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I even declined visiting with a 50% voucher off main meals. That tells you how bad it is here!!! LOL
martin . 2025-04-12
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Lovely food, our server kirsty was lovely and was very conscious of our allergies.
phoenyx wilson . 2025-04-12
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Came in and had an excellent meal. Greeted nicely by Tom and was served by kirsty who was wonderful and attentive
Josh Heath . 2025-04-12
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Abby was lovely and very helpful pleasure to dine here we will be back
Tara Morris . 2025-04-12
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Tom was amazing! Very funny, really made our night
Tom Dean . 2025-04-12
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Lovely meal and our waitress Kirsty was lovely aswell, made sure everything was right for us ❤️
julia S (xjuliax) . 2025-04-12
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Excellent service. Great staff. Oliver was very friendly and helpful. Lovely food very pleased and will be returning
Lewis Herriman . 2025-04-12
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Brilliant time here. We had Tom and he was the best waiter I have experienced. He was very "cheesy" but in the best way. He kept our whole table of 7 entertained and served everything spot on. We would definitely come back. All the food was cooked to perfection. Salad had loads if variety. And pudding was delicious. Highly recommend the chocolate fudge cake. Thank you Tom for making our experience a great one.
Bowie Hythe . 2025-04-11
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Vicky was helpfully and very polite
Jessica Williams . 2025-04-08
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Staff working inside on mothers Day were fine, the guy running the front door for the tables, horrendous, "you'll be next you'll be next" then wait 45 minutes after booking time started
Carl Spencer . 2025-04-07
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Abby was a fabulous hostess, we weren’t rushed and the food was lovely (as normal)
Mel Fox-Crowther . 2025-04-07
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Waitress abby was amazing very helpful
Stephanie Hackworth . 2025-04-07
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Lovely service today and took care to check menu items for allergens for my son. I unfortunately do not remember the name of the lady that started our order. However, Annie finished serving us and was lovely.
Kirsty Clark . 2025-04-07
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Abby has been fantastic throughout our visit at the poachers inn, trentham.
Dom Matthews . 2025-04-07
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Abby was our server and she was absolutely brilliant. She was so bubbly and happy to help. The food was delicious too. We’ll be back soon!
Grace Steele . 2025-04-06
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Good food, very enjoyable. Staff very friendly.
ava stewart . 2025-04-06
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Loved it so so much we had Chloe serve our table and she was so nice and checked in on us to make sure we had a nice experience will defo come back here in the future service was really nice thank youuuu
Isabell Bull . 2025-04-06
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Abby provided great, pleasant service! Would recommend as food was lovely.
Emma Worsdale . 2025-04-05
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Food was great value, especially the kids meals. Service was great.
Joe Beeston . 2025-04-05
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Quick service and attentive service from Jess. Excellent salad bar!
Vicky Webb . 2025-04-05
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Good food, good service from Abby will come again
Tracey Grocott . 2025-04-05
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Friendly staff and food was good
Jon Dobson . 2025-04-04
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Annie was very attendant and very smiley when serving us. Thank you
Sharmila Barton . 2025-04-04
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Great staff and they were polite. Very clean apart from some marks but nothing to complain about. Food was quite nice and worth the money.
Stef DC . 2025-04-04
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Kellie was a fantastic server, who looked after us. She was very friendly and helpful.
Laura Hammersley . 2025-04-03
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Ice cream placed in order which meant the food was stone cold and no gravy .. very disappointed
Lisa . 2025-03-31
MORE AT Just Eat
Sat outside on dirty tables that when we cleaned it with our own wipes had a patten on it. Ordered food, and after being wrong the first time, we then waited an hour, and no one came back. Daughter went to see where the food was, and it was on the side cold. They sent food out and it was the chicken skewer from 2 hours before and a steak skewer. They were stone cold and dried out. I have a food allergy, and the incorrect first skewer had been on the plate, and juices had gone on the bread. They didn't apologise until we asked for the manager. Cutlery and Salad bowls were dirty. Could have totally ruined Mothers Day, but we didn't let it. So many complaints from other customers too. We will not go back. Oh, and to top it all off, the toilets were flooded inside all the stalls. Dirty tables, some staff not pleasant, male sorting out table bookings did not give good impression. Poor customer service and put me at risk due to food allergies that they were informed about. Worst harvester ever been to.
Becky Walker . 2025-03-30
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Booked a table for mothers day, to be told there is going to be a 45 minute wait until tables are available, did you want to inform my 80 year old mother of this beforehand? Absolute joke, ruined mothers day
Nathan Bayliss . 2025-03-30
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Food was either undercooked or burnt ,staff were so rude and arrogant, when told them about food they were smirking, when we went to pay bill we wanted pay seperate as was big family meal we were told to come back as would take 10 mins to work all out so then when went back they used there phone to add the bill up then they did it wrong,shocking experience i will not go again and would not recommend to anyone
Mike Platt . 2025-03-30
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Horrible experience Ordered food came out wrong asked if we could all eat together as it was going to take another 15 mins took our food no problem not very happy about it but did the starter stayed but as you can see from picture very poor no sauce not what we ordered. When the food finally can back it still wasn't right and the two others had been sitting under the hot plate this was easy as the tartar sauce had a film on and chips were completely dry fish wasn't much better my daughter had the half chicken with again sauce all dried up and so was the chicken Yes the staff offered just to redo my fish but had already sent it back once and been waiting for over an hour at that point. Pictures of how it came back to us minus the sauce as I gave that the lady straight away and had to then ask 5 mins later for it for them to big some kind of cheese sauce finally dif get the right one Staff were just stood there one said and i stat " I'm about to cry i can't cope where is chloe " they were moaning about other staff and managers not what we wanted to hear and also just stood around while there was broken plate and food all over the floor right next to them Worst experience ever
Emma . 2025-03-30
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Terrible service today on Mother’s Day, long wait on food, incorrect meals given to us. We were told when we first came in that we would only be allowed to have the table for 2 hours the deserts didn’t come out until after 2hours.
Liam Glover . 2025-03-30
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Kirsty was very attentive and the food was great
Joshua Peaple . 2025-03-29
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Nice food we were served quickly and the food didn’t take too long and was very nice.Also the young lady Abby who served us was helpful very pleasant and polite.
Christopher Bedson . 2025-03-29
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Abbie was a great server, great service thankyou.
Ben Davies . 2025-03-29
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Kirsty was amazing and made an extra effort to ensure we were all OK, recomemneding dishes and helped my son to choose his menu!
Kerry Hill . 2025-03-29
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The waitress Kirsty was exceptional and very friendly nothing was to much trouble I’d definitely recommend visiting, we will be returning.
Peter Bailey . 2025-03-29
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An excellent meal and service thank you kirsty
kevin johnson . 2025-03-29
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Fantastic service, Abby was really polite and helpful.
Sarah Chatton . 2025-03-28
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Great food and Abby is fabulous! Thank you 🙌🏼
Zoe Bainbridge . 2025-03-28
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Couldn't of asked for a better waitress Kellie was very kind, making sure that me and my partner was happy with our food. Kellie has served us a couple of times. She is a lovely warm bubbly lady who can't fault at all.
Lee J . 2025-03-28
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Really nice food and salad bar was great
Roger Whittaker . 2025-03-28
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We visited yesterday as a party of 11 for a birthday meal, we had booked but upon arrival we were directed, to two tables apart, were told this was all they had in that area . Not a huge problem however sitting down to find the tables filthy & sticky not good enough. The waitress serving us was extremely abrupt and rude , it was not at all a welcoming atmosphere. My disabled terminal uncle picked to go here for his birthday and when he asked for a steak and chips, we were abruptly told we don't do steak and chips, yet both items are on the menu and when requested separately... It didn't seem to be an issue We had to continually ask for cutlery, all of our salad bowls, plates were left on the table when our mains were coming out , we moved those ourselves, again not a huge issue but when paying over the odds for an average meal....good service would off been greatly appreciated. I only wish I had read the poor reviews prior to our visit! Certainly will not visit again or recommend to anyone either
Tori Woodhouse . 2025-03-24
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Lovely service by abby, food overall was very nice. Thank you
Summayyah summayyah . 2025-03-24
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Abby served us, she was very polite, attentive and the food was good. We will definitely come again.
Tilda . 2025-03-23
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Abby was amazing, fast and very cheerful with a great smile on her face and approach to the customer. We have been here many times but this is the first time we had such good service. The food as always was great we recommend and we will come back!
Paulina Nalecz . 2025-03-23
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Kirsty the server was really polite, helpful and informative. Makes a change to have such good service as lots of places seem to just have staff who don't want to be there and make no effort to be the face of hospitality.
Mikey VL . 2025-03-22
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Kirsty was absolutely amazing, she was fantastic with my allergy, very patient and attentive, and gave an awesome food recommendation when we weren't sure what to choose :) Thank you so much we are very happy!
Holly N . 2025-03-22
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Served by Libbie our friendly and efficient waitress. Disappointed to find no black olives in the salad bar. Otherwise the salad was ok! Just a few sparce containers of salad that needed refilling. Good value Tacco dish at £10 with Cod bites. Enjoyable light meal before we headed off to a Show at The Victoria Hall in Hanley.
T Orchard . 2025-03-22
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Had a really good experience, our waitress was kellie she was lovely and welcoming. Food was brilliant and service. Thank you kellie for making our children happy with the colouring
Lauren . 2025-03-22
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Food was lovely. Our waitress Abby was absolutely amazing, went above and beyond for us :)
Robyn Warren . 2025-03-22
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Abby was very friendly and helpful.
Karen Brock . 2025-03-22
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Abby served us and she was brilliant. Thank you
Hayley Beckwith . 2025-03-22
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We were served by Abby who was very attentive and good at dealing with a gluten and dairy intolerance
Alison . 2025-03-22
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Abi was really attentive great service
Allyson Crawshaw . 2025-03-21
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Great service from Kelly, my daughter said she was funny.
Stuart Bowman . 2025-03-20
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Kellie served us, she was very attentive and added to the overall experience with her sense of humour. :)
Matt Satongar . 2025-03-20
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We had lovely service off kellie at the Trentham harvester , she helped us with everything nothing was too much for her , the chefs did miss food off our plates but kellie corrected the issues straight away and gave me and my partner a free drink for the kitchens mistakes. If it wasn’t for her service I would have probably not gone back but because everything was sorted out and rectified straight away I will be. Need more staff like her! A massive help.
Dena Emery . 2025-03-20
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Vicky was amazing as usual. Amazing service all around
Kenzie Foulkes . 2025-03-18
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Lovely food, great portions. Vicky our server was lovely!
Holly Clews . 2025-03-18
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Let the team know I have a Milk intolerance and was addressed immediately by providing a tablet that showed all allergens related to each dish. Prompt and attentive service by Abby throughout visit with a good quality meal at a good price on a work trip. Great place to unwind and very friendly .
Chris T . 2025-03-18
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Vicky is as amazing, and gave us amazing service.
Issabel Lawrence . 2025-03-18
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Chloe was nice and her service was good
Joyce F . 2025-03-17
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Fantastic service, great meal and staff very polite
Savvo Caci . 2025-03-17
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Abby was polite and friendly server a credit to the restaurant
Rich Chorlton (Eurorich) . 2025-03-17
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The Mighty burger.... I wish I took a photo. Dry overcooked burger. No sauce or cheese or bacon. Just one overcooked burger, one hash brown and 2 onion rings. For £16.49. And a burnt bun. Didn't complain af time as 11 of us for birthday meal, but really was awful .
Paul Adams . 2025-03-16
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Food was nice, as expected. Service was friendly and helpful.
Samantha Alcock . 2025-03-16
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Kelly was amazing very attentive
Thomas Reno . 2025-03-16
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Kellie was so lovely, approachable and helpful
abbie smith . 2025-03-16
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Chloe was absolutely fantastic. Really helpful and friendly and took a little time to have a little chat whilst sorting our order out. Excellent service and a credit
Angela Alker-Goodwin . 2025-03-15
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Great service from Abby, thank you!
Ben Willcox . 2025-03-15
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Abbi gave wonderful service and was very helpful. Very knowledgeable on all products a credit to the business
Chris Hickin . 2025-03-15
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Abby was great nice and kind thank you for your service
Cathy Brown . 2025-03-15
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Kellie was our server tonight, wonderful lady and really made us laugh. My son really enjoyed his chocolate brownie
Elise Bailes . 2025-03-14
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Thank you. Great service and a credit to harvester. Lovely bloke and makes people feel special. Thank you
Scott . 2025-03-14
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Oliver was fantastic, he gave excellent service, really cared about our dining experience and really tried with our baby boy. Chloe was fantastic too, so helpful, polite and welcoming.
Sophie Louise . 2025-03-14
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Good service from kellie great with the kids Unfortunately burger was dry
Laura Mccann . 2025-03-14
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Lovely place and great customer service - Kellie was lovely
Rebecca Inns . 2025-03-14
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Great food and service. Kellie is always a pleasure to deal with, really engaging every time we’re here, and makes such an effort with our children and makes us laugh - she is very personable and lovely.
Charlotte Whalley . 2025-03-14
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Kelly was great 😊 Great with the kids as well. Made them to feel special. !!! 😊
tony smith . 2025-03-14
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Amazing food. Amazing service from Jess. Will be back
Daisy Chain . 2025-03-13
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had amazing service from jess definitely will come back !
heidi whitmore . 2025-03-13
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Exceptional food and service from Jess
AyDash Argh . 2025-03-13
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Lovely waitress kirsty very helpful
Sara Wenlock . 2025-03-13
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Wonderful place, and our server Kirsty was pleasant and attentive throughout
Hannah . 2025-03-13
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Great service by Kellie , good food and service.
James Chambers . 2025-03-12
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Great service especially by Kellie & excellent salad bar
Miss N Coburn . 2025-03-12
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First time being at the harvester, had a lovely meal and service. Thanks Kellie!
Catrina Mckague . 2025-03-12
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Fantastic service from Oliver. We were a group of 29 and all staff worked hard to give us good service. The food came out promptly.
Margaret Brewer . 2025-03-12
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Kellie was a very attentive server. Lovely burgers too! Thanks chef!!!
Selina Lancaster . 2025-03-12
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Oliver was very helpful so give him a pay cut, Food could be better
Eldon Fletcher . 2025-03-12
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Kellie was very friendly and attentive. Will come again.
Rachnicko Nicklin . 2025-03-12
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Vicky was fantastic, really helpful
Louise Lloyd . 2025-03-11
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Service was excellent thank you Vic 9
Andy Jenkinson . 2025-03-10
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Had a fabulous evening on sat 08th March. Our server Annie was amazing, taking orders, serving drinks and food, sorting out bills, dealing with our large group celebrating a birthday. Food was great and fabulous service.
Aidan Rose . 2025-03-09
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Kirsty was great and very attentive!
Andy Harmon . 2025-03-09
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Great, friendly service by Kirsty!! Thank you x
Hannah Simkin . 2025-03-09
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Kirsty gave great service 🫶🏻 definitely needed after a long days works. Thanks! 🩷
Catherine Day . 2025-03-09
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Kirsty was a lovely attentive waitress. Fantastic service but she needs some help. Rushed off her feet. But very good.
Georgierio Welsh . 2025-03-09
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Very nice, friendly and efficient waitress Kirsty.
Stephen Oakey . 2025-03-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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What an absolute dive. Years since we've been hear and thought it might be nice to try again. On waiting, the two staff at the bar were discussing how they needed to get people out, not good to hear whilst waiting. We had booked for 6pm on Mother's Day. We had booked for the main restaurant but were told the tables inside still had people sitting eating and couldn't say how long they'd be. Said she could try on the carriage to see if there was a table (even though we had booked a table.) She came back and said she'd show us to the table on the carriage. There was only one table of customers, the remaining tables had dirty plates still adorned The seats of the carriage were ripped. We hadn't even sat down and were asked what we wanted to drink, think that was to make sure we stayed! On looking at the menu, we decided we needed to leave and cancelled the drinks as we left she didn't try to ask if there was a problem or if she could assist in any way, just said ok. It spoilt Mother's Day. How anyone would want to eat there, I don't know!
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Just had my husbands Birthday celebrations with all the family. The food was lovely and the service was very good.my husband had the rib and chicken combo,he said it was very good. Thanks again see you soon
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Took my wife for drinks for mother's day, a couple of cocktails later and a very pleasant afternoon was had by all