Based on 357 opinions finded in 1 websites
Based on 357 opinions finded in 1 websites
Nº 120 in 288 in Welwyn Hatfield
Opinions
The staff at the hotel are exceptionally welcoming, and the hotel rooms are very nice. However, I recommend you should consider updating the bathroom. Specifically, the shower head requires replacement, and the sealing should be improved, as it was a bit of mould too. Overall, I recommend the hotel, great value for money.
Marcello . 2024-10-25
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Absolutely disgusting service. Stayed 2 nights. 1st night loud but 2nd night outrageous until 11.30 the started arranging bar above our room until 12.30. Then Outside the rooms at 5.30am cutting grass. Manager in bar wasted, children being served at the bar. No food available despite kitchen supposed to be open. Tried to speak to manager in morning, out playing a round of golf!! When he did eventually turn up flatly refused to speak to me, would even acknowledge i was speaking to him !!! Turned his back on me !! CLEANER was more professional. Don't go here seriously.
alison keep . 2024-10-20
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Absolutely awful place to stay. Booked two nights here Friday and Saturday. Rooms are directly under bar area. 1st night food OK, noise loud but ended at a reasonable time. 2nd night told us food until 8pm but closed kitchen at 6 so no food at all. Manager was totally wasted in bar, kids being served at bar. Music really loud, couldn't even hear tv in our room over it. Finished at 11.30 but then staff dragging furniture around over our heads until gone 12.30 !!! To top this they then started cutting grass outside rooms at 5.30 am !!!! Breakfast was from 8am but not open as manager playing a round of golf ( cleaner who was lovely told us) When I spoke to manager in the morning he was so unprofessional, disinterested, turned his back and refused to even acknowledge me !!! I am a professional woman and this was totally disrespectful for someone in a position such as his.his cleaner was more professional than him !!! I'd never recommend this chain to anyone.
Seana Mulligan . 2024-10-20
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Lovely bar with great views over the golf course. Popped in for an early evening drink, bar staff very friendly. Great choice of wines. Unable to rate the rooms.
Carole Deeble . 2024-10-09
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Emma was and is an absolute diamond! We arrived after the kitchen closed, but Emma offered, cooked and served a fantastic meal. Her hospitality and conversation was what was needed after a 4.5hr drive. She’s a keeper…
Ian Penn . 2024-09-24
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We only stayed one night, and the room was comfortable and clean. We did not eat or drink there.
Andrew Wood . 2024-09-17
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Great food, great indoor and outdoor venues for coffee or a whole lot more
Paul Seymour . 2024-08-13
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Good atmosphere for my neices hen party and England playing in the football. Bit on the pricey side for the drink s, tho I suppose is to be expected due to the venue
Sarah Stott . 2024-07-13
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Turned up and got harassed by a staff member named Fiona and told to leave before even getting a drink and watched her talk to another staff member poorly before telling me I have something to do with this co worker. Arrived at the pub after an incident at local club in shock before being harassed by Fiona as well as harass other people coming from the local club after the incident.
Lewis Heffer . 2024-07-12
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Thank you so much Lewis & Fiona for the most fabulous wedding! You were absolutely amazing and the venue was amazing! The food was next level and every single guest commented on how it was the best hog roast they have ever had and that the potatoes and crackling was amazing! The vegetarians also said how incredible it was and they went for seconds! Honestly though you made it the best day for Danny and I and we are truly grateful for everything you done for us both
lauren singer . 2024-06-18
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food was really good, excellent service and a nice view of the course
Daniel Place . 2024-06-10
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The compact room was clean and had enough facilities for our overnight stay. Emma was lovely when she greeted us and luckily was able to let us have an early check in, so we could finish getting ready for a wedding nearby. Would stay again.
LC . 2024-06-04
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Excellent bar with great food. Bit pricey for drinks, but that's the same wherever you go nowadays.
Matthew Harris . 2024-05-31
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We stayed last night. Very nice & clean. Beautiful view (clue in the name) and the rabbits 🐇 are sooo cute!!
Elle Ward . 2024-05-29
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Lovely clean and quiet rooms overlooking the golf course. Check in/out is always very easy
Kevin Meehan . 2024-03-26
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19th hole on the golf course. Serves good food. Sports played on the TV. Pool table.
Marc C . 2024-03-12
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Quick viewing for wedding plans and looks amazing, can't wait to see what it's like in the summer👍🏼
Kadeem Khan . 2024-02-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1002 Opinions
Lovely staff only complaint is contractors parking in all the disabled bays without blue badges. Difficult to walk from the other end of car park to reception. There was bu I’lllding work going on over the road, nothing to do with the hotel, who took up parking places from 8am
325 Opinions
CLOSING END OF DECEMBER 23 (ALONG WITH NEXT) Too many open entrances into the cafe make the seating arangemnts awkward, and a cold wind blusters through in the winter months due to the front sliding electronic doors constantly opening.
1080 Opinions
The service is amazing our waiter Doam ( I hope I seed right his name) he was amazing and can see care about every guest. Well done to him.