The Victoria in Richmond upon Thames - Phone Number, Reservations, Reviews

Super cozy place to stay in Richmond, it’s an hour away from the airport, 20 minutes to Richmond station and about an hour to central London The rooms are cozy and you get water, tea and coffee It’s super clean The people working there are super nice and helpful The food is delicious, you get nice breakfast included or can order more If you stay in a room you get 20% off your orders in the restaurant If I come back to London I will stay here again Thanks for the amazing time 🫶

Will not be going there angain! I ordered the roast lamb and asked for thin cut fries which I got. The lamb consisted of 3 small chunks of fat and the fries, though cooked, were all white in colour. I had the one carrot, the few green beans that I came with it and the Yorkshire pudding. Really NOT worth the £21 I had to pay!!!

We loved our stay at The Victoria! The best part of our stay was the staff — everyone was incredibly kind and helpful. The included continental breakfast was perfect, and we loved that we could get espresso drinks as well. It is in a very quiet residential neighborhood, perfect for a quiet getaway. There was a fan in the room, which was helpful as it got quite warm in London during our stay! We will definitely be back!

One of my pubs I used to drink in from the past was revisiting after 40 years barmaid very polite and professional

It is a very nice place plus it is spacious and their services are top-notch

Great food in a nice building with good wine. It’s near Richmond Park so good after a walk there. I had Gurnard with a mussel ginger and chilli broth which was excellent and good value at £20

What a gem of a place. The staff are just lovely and the room was really nice and so close to everything. Definatly book here again and not the other hotels we stayed at. Thanks guys for making us feel at home

Close to Sheen Gate of Richmond Park, so handy for lunch before/after a walk. Tasty selection of starters. Mains were fine though mine was forgotten and arrived after everyone else had finished. Staff were helpful and offered a free drink. Can't comment on accommodation

Wonderful outside dining space, excellent friendly staff and delicious food

Great staff giving friendly service Starters were well thought out and imaginative Main courses were inedible Both ribeye and lamb steak were so tough we could not eat them Judging by the starters they have a talented chef so presumably they are buying cheap cuts of meat? They did offer to cook something else for us but we had lost enthusiasm. Great shame because it is a good location with great staff

Great stay while you're on holiday. This restaurant + hotel was comfortable, staff was always available and friendly, and the place was always clean. I loved the area, many shops and restaurants around as well as plenty of buses and subways nearby.

After checking the Michelin guide for a good Sunday Roast, me and my friends settled on The Victoria. It’s a charming local Gastropub hidden away from the high street in leafy East Sheen. It was like stepping into a gorgeous village! The Pork Belly stole the show by a long shot, that’s not to say the Beef wasn’t superb. Because it was! But the pork was perfectly done from fat to crackling that overshadowed everything else on the table. The grilled focaccia was light, sweet and smokey. The Pork and Rarebit on Sourdough was sublime, deep flavours and a great way to start proceedings. The staff were great and had a great knowledge of the wines.

Stopped by at this lovely pub in the bylanes of Sheen near Richmond park for a Saturday lunch. Found the atmosphere warm; the decor and the staff were very welcoming. The kiddo had a good time in the little play area at the back outside. The food was nice too . The parking lot was closed, but the streets had spots available. I look forward to coming back sometime!

Blessed to have this as our local. Every visit, the food is delicious and Natalie and her team are absolutely amazing! Special shout out to their Xmas day offer- food was outstanding and the service ran like clockwork. ❤️

A very pleasant stay. Quiet and very nice location to walk. You could only hear the birds in the mornings (we were a little afraid that it would be noisy given the proximity to the pub, but not at all). To highlight the continental breakfast included in the price of the room, very complete, with cold cuts, toast, butter, fruit, croissant and yogurt. The girl who served us (of Italian nationality) both at the reception and in the breakfast room was charming and made sure that the coffee was to my liking (something that always bothers me when I travel). There is a terrace right next to the rooms with tables and chairs where you can eat, have a coffee and smoking is allowed (for those who are interested). A very satisfactory experience.

Very intimate, cozy, almost family. The rooms are pretty, well equipped. Very good value for money. Difficult to access for central London, because you have to take a train, it is located in a residential area to the West. The food is excellent.

I've stayed at the Victoria many times over the years and it's been, almost always, a good experience. ( Once not so good, but this was really well sorted so I've been back). The rooms are all you need, no frills with comfortable beds. I personally don't like frosted glass windows, though I understand the need on the ground floor. Showers work well and it was good to have bottled water. The continental breakfast is really nice, generous and varied. Well situated for local shops and the beautiful Richmond park, plus some cracking restaurants a few minutes walk away. Fifteen minutes to Waterloo from Mortlake station, ten minutes walk away. I'd recommend the Victoria.

We were greeted by Natalie and her team. Excellent service and food- no complaints at all. We will definitely be back again!

Be aware this is a part time pub. Granted this is on their website but hidden away!! Nothing on here that helps so won't be rushing back after disappointing first visit to a closed pub!!!

Great pub! Very friendly waiters and great foods. Highly recommend!

This used to be so good when it first opened but every time I have braved it lately it's been slow service and the menu is uninspiring. Expensive food and not good value. Why not look at decent pubs like the Fox & Pheasant (Chelsea) and change the menu up.

Great pub and great food. BUT the best thing has to be the waiter Sean. By far provides the best service I have ever experienced in England. Super friendly and great with kids. He made the whole occasion amazing, so much that my son wants to come to London again just so he can eat here and see Sean again!! Thank you very much - great evening 😊

Delightful pub/b&b in the cosy area of Sheen. I spent one night here recently and thoroughly enjoyed it, the team were welcoming and very kind. Whereas the room itself was recently refurbished and featured a smart TV and fan - the latter is a huge plus for me as I struggle to sleep without one.

all the good reviews are fake and paid for, natalie spat in my food 🤮

Very cosy space and I was pleasantly surprised. Turning up on a very cold day I was concerned it would be cold in the room but this wasn’t the case at all, not only was it warm on arrival, the heating was left on overnight which was appreciated in very cold weather. The rooms are in a separate space behind the pub and really good condition with nice simple but welcoming decor. The room had a lovely homely set up in the room with lots of space, large TV, desk/sideboard area which was useful as travelling for work, great tea/coffee/biscuit set up in the room and warm bathroom with shower. Only bad thing was I had to leave so early I didn’t get to try the breakfast. Great home away from home feel in a quiet area with easy, free road parking outside.

Sunday lunch great, service very good for a very busy pub

Only popped in for a quick drink with my dog, the food looked amazing, I will be back.

Sunday roast is fantastic. Staff are lovely and attentive. Really enjoyable afternoon.

Excellent Sunday roast - best we've had in the area! Cracking fish and chips as well, and the kids portion was massive...

I think Google has this down as a hotel but it's a very nice pub with rooms we came for Sunday lunch. A lovely spot hidden in the streets of Sheen. My daughter had just run a half marathon in Richmond Park and this was the perfect place to celebrate. The food was great and the drinks too. A nice buzzy atmosphere.

Lovely hotel, great food and service. This is a charming hotel with lots of character in a great location close to Richmond Park. The staff are all great and go out of their way to help you, especially Sean. We had a lovely meal in their restaurant which was excellent quality and Sean recommended the wine and a food choice and he was spot on. Both were excellent. We would definitely recommend this charming pub/restaurant.

On reflection a bit harsh. I’ll phone tomorrow.

Good place that goes down the hill quickly. Used to be a nice "go to" local pub. Not enough staff anymore, so it looks like they drag random people in to work there. Missed orders, slow service and tired, careless faces... Food is hit and miss and rather overpriced If you found yourself here for some reason, go for fish and chips - one of the best here. The starters are just a few tiny bits of food for 7-9 quid. Shame...

Held my dad's funeral party (31/08/23) here and it was amazing! The staff was so accommodating and Natalie was incredible! Thank you all for giving my dad the best of send offs!

Perfect stay! We were able to checkin a little early and our room was quaint and very clean. Went downstairs for dinner and had delicious food with good service. Natalie went above and beyond and ordered us a taxi with our exact destination for the next morning as we had to leave earlier than their opening time. Our cab showed up right on time. The location is awesome, right next to Richmond park and the downtown area, walking distance to plenty of lounges and restaurants. All of the little bars were so cute. Felt very safe. Absolutely loved it and would love to come again, 10/10 recommend.

Best pub in the area hands down. Food is continually excellent and friendly service. 10/10

Great location and space but sadly ruined by terrible food. We ordered gazpacho which had mint (???!!) and was so watery, and prawn skewers that tasted like taste which made us think it was all probably cooked in the same grill. Service was very poor too and we ordered drinks that never came. Sad to be so disappointed as a newly local to the area

Great service , George was really friendly

George was such a great waiter ! He was very friendly and helpful, he even used his French knowledge to help my French parents chose from the menu !

Smart pub with a pleasant outside seating area. Good selection of drinks with the Wimbledon Pale Ale and Beavertown well kept. The service is good and there is also a good selection of pub food.

Had an amazing stay at The Victoria, hosts were warm and welcoming. Room fantastic for price. Continental breakfast fresh, tasty and more than ample. Lovely family atmosphere. Would definitely go back again and would recommend to all.

Great pub. Attended for a wake and was well looked after

Great pub! Fantastic walled garden with enclosed play space for kids. Service was brilliant with friendly and highly efficient staff.

We’ve been here for lunch and dinner many times and really enjoy it, as do friends we’ve brought. Nice family atmosphere. We think we’ve tried just about every Sunday roast in Richmond/Sheen and think The Victoria do the best one. The waitstaff are always really kind and quick in our experience.

Stayed in the hotel for one night and had breakfast. The staff were incredibly friendly and welcoming. The room was very clean and decorated nicely. The breakfast was delicious and made promptly.

Horrible food, horrible drinks and a awful customers service. I just went there for some drinks with my friends and our beautiful dog, they refuse to give us a garden table. I had to refuse my food 2 times because it was uncooked and we felt ourselves very unwelcome.

BEWARE: No off-street Parking and NO BREAKFAST on Mon and Tue. I really wish I could have given The Victoria five stars. On paper it's good value for money. HOWEVER, we were only staying one night and I needed three things: 1. Free parking 2. Breakfast in the morning 3. Low price. When we arrived, we were told that the carpark has been shut "for quite a while." (It's still listed on all the advertisements,) Thankfully, we found adequate street parking. Then we were told that they WOULDN'T be providing the free breakfast because the pub is closed Monday and Tuesday mornings. Our receipt specifically said "Breakfast included." We found ways around both of these problems, but there was NO concern from the manager about the incorrect advertising. In fact, we got little more than a grunt from her. The room itself is very tidy, and had really good linens and toiletries. They provided lovely bottles of water. Sadly, we had to walk through the pub which smelled of other people's old fish dinners. A kind word from the staff would have made all the difference here. We might have eaten in the pub. If they'd been surprised and apologetic that we were misled I would have easily been mollified. But we were a nuisance. I'd even sent an email before our trip to ask about parking and breakfast and there has been no answer. I love small business and wish I could support this one. Better training and management (and accurate advertising) would make this place a real gem.

Highly recommended. Quality food and service at reasonable prices. First time at the Victoria, lunching with two close friends, and I'm sure we'll be returning. Excellent varied menu with plenty of interesting choices as well as pub classics. All courses were delicious and well presented. The halibut was outstanding. Well done chef Tinta whom we complimented in person. Plenty of wines to choose from - we had a Sicilian white and a red from the same part of Italy and both were very good at a decent price. Quality service by all front of house staff who were there when we needed them, checked on us periodically but otherwise left us to natter. We dined in the conservatory area - it was a bit too chilly to eat outside but the conservatory was perfect. Not the easiest place to get to - we came by taxi from Richmond (about £10). Give it a try if you're anywhere close. We'll be going back.

The Victoria is a great pub offering hotel quality accommodation, a superb restaurant and lovely pub atmosphere. Our room was perfect, clean and very comfortable.bee ate in the restaurant at a table outside. The food was fantastic, good vegan options and very nicely presented. The service from the staff was amazing. Very attentive without being in-your-face and very pleasant. Breakfast was very good, a continental breakfast is included (with way too much for one person!) but also had off-the-menu alternatives too. Highly recommended. Best hotel experience we’ve had in a long time.

I selected this room because it was so near Richmond park which did not disappoint! The room was clean and spacious. The continental breakfast was a good variety of items and Natalie gave excellent directions to get downtown via train. Check in was a breeze and the shower had great water pressure and temperature. The bar tenders and servers were very friendly. I wish I was staying longer! If you want to explore parks and utilize the public transit in London The Victoria is the place for you! Foliage on the back patio was dreamy. Had dinner here on my second night and the food was delicious! Try the carrots if you can they were amazing. I also at the pigeon which was a first and the faro was great.

Super evening at the Victoria last night . Great improvement on a few months ago last visit . Good enthusiastic service and great food -scallops and halibut beautifully cooked . A friendly bar back in operation too It's has turned magically into a good local quiet bolthole again . Thanks

We stayed at the Victoria from April 12-18. They have recently refurbished their rooms (winter 2023) The price is nice, the continental breakfast is included (other than Monday and Tuesday when the restaurant is closed). You can also order breakfast from the menu for a fee. This place is a neighborhood gem with excellent food and a charming bar. The staff is very helpful. We have stayed there piously while visiting family and really appreciate the upgrades to the rooms.

Loved it here later on. Initially I did not like it at first sight, but I am glad I understood the concept before I left.

Went for Sunday lunch after a previous visit, and was very disappointed.. The Beef was undercooked and stringy. Very bad and had to send back to cook. Lamb was very fatty, and very small portions. Service was really bad, waited 20 mins for drinks to be served, although the pub was not full. Same again, when we ordered our 2nd round. One person serving in the garden, and staff member heard swearing to his colleague that he has only got one pair of hands ! Not a great experience which is a shame as we had invited people to join us.

Room was a bit too dark and tables a bit too close together. Food was very salty. It was nice but not as nice as the prices suggested it would be. The music was a bit loud and the atmosphere a bit lacking. Staff didn’t seem very happy.

Really good food and great value for money. Brilliant service too, had a waitress called Lana who took fabulous care of us

This place needs a schooling in hotel management and customer experience. Don’t order the whole sole unless you want to spend the whole night picking bones out your throat.

We booked a table for 8 people for Mother’s Day lunch and cannot speak more highly of our experience. The staff were accommodating (we had a buggy to fit in next to the table), friendly, and attentive (despite being very busy); the food was excellent quality especially the delicious roast pork, great veggie options too; really good wine; great atmosphere in a lovely bright conservatory room. Amazing value too at only £40 pp - have had much worse meals for a lot more in the past! Will definitely be returning. Thank you for making our lunch so memorable.

Brilliant Sunday roast and amazing accommodation. Great addition to a beautiful area.

We like this place. I can't say that the service is very sophisticated, but the dishes are simply incredible. That’s why we recommend this place to visit.

This was our second visit to Victoria for a business trip. We were warmly greeted by the manager and owner even though the pub wasn't open. We were shown our newly renovated rooms - which were sensitively decorated with neutral tones and calm vibes. The rooms were spotless, the showers powerful and plenty of storage space and a space to work. We were offered an excellent fresh continental breakfast and fresh coffee, we ate at the pub on Wed night and the food was terrific. The menu was varied and offered something for our different taste buds. The food was fresh and beautifully prepared and flavoursome. During the day we worked in the bar which was peaceful and spacious. We ordered lunch/teas and coffee which were all faultless.

We were made to feel very welcome from the minute we walked in. The room, although small, was clean and fresh with a lovely cosy feel to it. Perfect for what we wanted! Breakfast was lovely, and the chef kindly made my daughter a sandwich (foc) to take to her final audition at Royal Ballet School. We checked out a night early purely because the traffic wasn't as bad as we'd expect for a fri evening. Hopefully, we will be back again! 🤞🩰

Visited the Victoria for a short visit for the rugby game with my partner. The whole place is really lovely and homey, the staff are kind and helpful, and the room was clean, comfy, just perfect. Location was great too! Only wish we could have had food but unfortunately it was a weekday their kitchen wasn’t open, maybe next time! Definitely recommend.

February 2023, delicious lunch set menu.

Very enjoyable Christmas lunch.

Visited on Boxing Day with family. Firstly we were ignored on entering the restaurant and had to ask the busy bar staff to show us to our table - lots of new seasonal staff and more training required I am guessing. The menu was disappointing and felt really lazy on the chefs behalf and like he’d run out of steam after a busy Christmas Day. The menu was virtually the same as any usual day - fish and chips, a couple of pasta choices (which sounded delicious in fairness), roast pork, steak and a halibut dish (was really tasty). There seemed little attempt to offer ‘special’ Xmas fayre or perhaps lighter dishes , or even more choices of roast….my family members would eat your roast beef any day of the week and it seemed odd to be offering roast pork. Few fancied roast pork or fish and chips on Boxing Day. Service was haphazard but forgiven during such a busy service. Prices are always high though and for Boxing Day in summary the whole experience felt very average when we’d hoped for festive and special (or at least we’ll executed with a Boxing Day twist).

Natalie and her team made our wedding celebration absolutely perfect! Natalie is a joy to work with and her attention to detail is fantastic. I would really recommend The Victoria for a wedding reception, Natalie will make it a perfect day for you. Thank you Natalie and your team!

Terrible food! Too salty and poorly made. It was like the food served by pubs in the 1980s. Will not be coming back.

I stayed here on a business trip. The modest bar frontage belies an outstanding gastropub menu. The food quality is outstanding but the friendly and engaged staff give it an extra star. The bedrooms are well appointed and comfortable.

Food was great, we went for a Sunday roast, unfortunately the service wasn't up to the quality they want to have. A young member of the staff split gravy on my mum dress, they come back with 2 dry towel to clean up, just not the greatest experience.

I stayed two nights...Sunday and Monday, and ate in the restaurant on Sunday. Steak was tough. The pub is closed on Monday and Tuesday so I was unable to eat there on the Monday night and they do not provide breakfast on Monday or Tuesday...

What a great place, WOW! My partner introduced me to some of her friends at The Victoria. We were early, but the staff made us feel welcome. Ice bucket at the ready and we were away. Lovely selection of wines to suit all palettes. Food was amazing. I can't say anything bad at all. It was 4+ hours of fun. Definitely worth a 2nd visit.

Returning to The Victoria after several years of absence, we had high expectations. Disappointment began with an unwelcoming ‘Car Park Closed’ sign and lunch with old friends didn’t get much better. Service was pleasant but inattentive and we were not shown the daily set menu...

Had our wedding reception here and it was absolutely perfect! Natalie & team were absolutely amazing, the food was outstanding and had so many people comment on how lovely it was! Thank you so much!

Four of us had lunch today after a walk in the park. It has been a few years since we were at this pub. The food was outstanding. Interesting menu, beautifully cooked. Definitely worth a visit.

Below par Sunday lunch. Mediocre service and very small portions on the Sunday roast - who ch tasted as though it was fried (this was the vegetarian option without the Yorkshire Pudding which wasn't served for some reason). Overall not particularly good value and nothing to say 'wow that was a great roast' unlike The Red Lion in Barnes for example. There are much better local alternatives.

My husband and I had our wedding reception at The Victoria over the summer and would thoroughly recommend it as a venue. Natalie and her team were brilliant, and made sure the pub was beautifully decorated and that event ran smoothly through the day. The food was delicious and very much enjoyed by our guests. The space worked very well too - we hired the whole pub for about 80 guests and it worked fantastically for the event. Everyone particularly enjoyed drinks in the garden and the children attending had fun entertaining themselves in the playground. Thank you so much for such a lovely day!

ATTENTIVE SERVICE, WONDERFUL FOOD VERY FRESH & WELL PRESENTED, GENEROUS KIDS PORTIONS, A GREAT FAMILY FEAST, ON A BIRTHDAY TOO!

Lovely little B&B really, in a beautiful part of West London. Close by Kew, and an enjoyable walk into the gardens and Richmond. Lovely pub as a part of it and food look great although we didn't have chance to try it sadly. We would very definitely stay again when we are next up in the smoke.

Nice Saturday lunch in the garden. Good service, child friendly. We'll be back.

There were two of us there for four nights. We had room number 3, this room and the room number 1 below it should definitely be taken off the rental list by the management of the hotel! The rooms go out the back to the kitchen and there on the roof is an exhaust system that looks like the turbine of a jet plane and makes just as much noise - by day and by night! The staff were not interested in the fact that we could not sleep in hot summer temperatures because of the noise - no offers were made to improve the situation, only bland apologies and annoyed by our complaint. Conclusion: NEVER GO THERE AGAIN!

Empty which was odd. That the last two times I've been...

Very nice full English breakfast. Liked the atmosphere in the dining area. I also stayed for two nights in the rooms they offer and didn’t enjoy my stay too much as it was incredibly hot in the room I was in and it didn’t cool down over night despite the window I had open. Also, don’t check in on Mondays or Tuesdays. 😉 I figured most people just go there for the local pub experience, so I still gave it a 4-star review as that part’s nice.

The hotel is located in a quiet neighborhood quite far from the center of London so you will need a bus if you want to get to some of the main attractions. the room itself is elegant, the bed is wide and low and I found the mattress quite comfortable. in the bathroom, there is not much space for stuff since there is only 1 narrow shelf. The biggest problem I had was the shower that only had extremely hot water that didn't cool down no matter which way you change the handle. it was like getting cooked while taking a shower. The hotel offers a continental breakfast that also has some options for vegans as it comes with vegan cheese, butter, a small fruit bowl, toasts, and cereals with oat milk. the service was nice but not always attended as the place doesn't work on Monday and Tuesday.

Waiting staff had no idea which ingredients were in the dishes and incorrectly advised one of our party when asked. Meals arrived and one had to be sent back due to incorrect information from waiter. Then followed awkward period whilst everyone ate except for our...

The Victoria prides itself in being a "gastro pub" and though the menu is limited and the food average, it is saved by a nice atmosphere, especially in the garden. Don't go there in the evenings, however, if you want a quiet meal because the...

Normally this restaurant is not busy because their food is not good. And it is right behind a primary school with quite a lot of noises. However, today it is extremely busy because the school next to it is holding a sport event. All parents visit this Victoria restaurant for a cup of coffee. I was queueing more than half hour. When it was my turn, the staff started to make coffee for people who live in their accommodations,, then make coffee for gusts who already sit inside of the restaurants. I was thinking maybe the guests inside the restaurant have priorities. But after all these, they ignored me and ask people behind me 'what do you want'? Completely ignoring me. I ask them whats going on, why ignoring me... They replied ' if you are not happy, go somewhere else'. and another staff repeated ' go somewhere else'. what the hell? I did not do anything neither said anything before my turn. I spent more than half hour queueing for a cup of coffee, and why they treated me like this? Will never visit this place!!!! By the way, the food here is terrible, a coffee was the only thing i could tolerate, now not even their coffee.

A fine pub with a sunny garden. A very short detour from the south circular, but tucked away in a smart residential area where few would stumble upon it by chance.. Friendly and efficient staff.

The food was good but the staff made it - they were fantastic. There were 8 adults & two small children in our birthday group.

Lovely sunroom and patio, delicious food & very kind staff!

Nice pub, with very friendly and helpful staff, both in the bar and the restaurant. Food is high quality. The room/accommodation, however, is really 2 star, but the price is 4 star. Biggest issue I had was not being able to get an espresso coffee,...

Thought it a good idea to pop to this place prior to a meal at Black Salt, nearby. It is a pub after all…the queuing system funnels customers around the side of a conservatory in expectation that everyone wants food, despite there being a bar area for drinks. I asked one of the bar staff, politely through the front window, if it were possible to bypass the queue to just have a drink. The lady rudely made a gesture to me which could only be described as: ‘are you f@&£!?g joking’. Delightful. Never again; the arrogance is astonishing.

This really could be the best pub in the area. Sadly Natalie’s customer service and her junior team let it down. Popped in for a meeting with someone who doesn’t know the area or pub well and had the rudest service. I don’t think my friend will be back and I won’t be for sure. 1 star is even too much for the dreadful customer service.!

I stayed at the Victoria for two nights over the Easter weekend and really enjoyed the relaxed atmosphere, friendly helpful staff and lovely location. The room, room 3, was spacious with a comfortable bed, all the basics and a nice shower. A view would've been...

Standard pub. I’ve visited it on Easter Sunday. Hard to say something about atmosphere. Tasty fries. They are charging for the service.

We recently had a wake there with about 30 guests. Natalie helped us organise the event with the food options and was very flexible on the venue location allowing us to decide to eat inside or out until the last day before. The food was brought out and passed around by their staff. The canapes were good and a decent size, as were the sandwiches. All in all, it all went very smoothly and the food and service were very good. Thank you.

Really lovely cosy clean rooms and bathrooms. Outside seating area or pub from Wednesday to Sunday. Family have stayed twice this month.

Worst Roast dinner I've ever had in SW London. Lived around here for 15 years and so many places locally do a great roast. Tried this place for the first time. Place was unkept, untidy and rough around the edges. Staff were unhelpful and made me feel like I was an inconvenience for even being there. Then the children's meal came out, just a massive plate of chips with overcooked tiny fish and no veg. The roast beef was AWFUL. I love garlic but it was so overpowering that was all I could taste, potatoes tasted like horrible old oil and the rest of it was just below average. Would not recommend when so many other great places around the vicinity.

Shocking customer service. They took a booking at 1pm for lunch, they rang 7 days later to say that they could no longer honour that. 1. They should have told us at the time, when we booked at that point we might have been able to find something else. Now it's too late to find something else as the booking is for Mothers Day. 2 They blamed me, saying they had rung me yesterday to change the time and I hadn't rung back. When they hadn't called me at all! 3. It turned out they had called my office manager who wasn't working at the time so didn't get the call for 24 hours, if it was urgent why not ring me, they had my number? 4. By the time the office manager called back they had taken other bookings, so aren't free. Why take new bookings when they had our booking?! 5. They finally offered a time of 4pm which it too late partly because a friend has a partner with motor neurone and she has arranged a carer. for lunchtime. They didn't listen and didn't apologise. This was to be my birthday lunch. I didn't have one in 2020 because we had gone into lockdown, I didn't have one is 2021 as we were still in lockdown not allowed even in the garden. The Victoria has now made it impossible for me to have something in 2022. What ever you do don't organise an important celebration here!

Spent the weekend here with friends for the England game at Twickenham . What a lovely little place. Liked the rooms were separate from the pub, the courtyard was lovely in the sunshine. lovely bar staff (sorry the lads were pests! 🤣) little mini pastry’s...