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3.9

Based on 2.317 opinions finded in 3 websites

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Nº 251 in 382 in Broxtowe

Nº 39 of 61 British in Broxtowe

CUSTOMERS TALK ABOUT DISHES WITH..pieoldmustmeatpuddingsaladpotatoeschickensausagessteakcheeseporklambfishroastcookedsausagecurrypay

comment_iconOpinions

Accompanied my dad (85 yrs) on the railwaymen’s Christmas lunch. Quite a number of us and we all ordered at the bar as planned and ate upstairs in a private room. I was amazed at both the logistics of the meal, the efficiency of the staff and the quality of the food. There were lots of people eating and drinking downstairs, the ambience was great. If you are looking for a good old fashioned pub with good old fashioned customer service and great food, this is the place!

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mustangally . 2024-12-13

MORE AT TripAdvisor

Went here with a friend last night (30th Nov 2024) to see a live Irish band called Kelly’s Heroes. Had such a great night. We weren’t locals but the place and staff were so welcoming particularly John the barman. Reasonably priced drinks and although we didn’t eat there, we wish we had as the menu was really interesting and the food looked great. Would definitely go back and highly recommend for a visit.

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Jane H . 2024-12-01

MORE AT TripAdvisor

Delicious home cooked food and a great selection of ales. The service was very friendly and it was great to be in a traditional Nottingham red brick pub. It was recommended to us and we wouldn’t hesitate to recommend to you! It was busy so would suggest you book a table to be on the safe side.

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Austel . 2024-11-28

MORE AT TripAdvisor

Nice friendly and helpful service at the bar. Made you feel very welcome and saw us to our table. Ordered Sunday Roasts which came nice and hot in 20mins with good portions and thick cuts of beef. Atmosphere was chatty and respectful. Would definitely come again...

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Phil Taylor . 2024-11-18

MORE AT Google

The place has a strange smell when you enter. Wasn't fond there was a menu on the wall in small handwriting and no paper menus to see what was on the menu properly. But, on whole, staff was great, food was nice.

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Victoria Addison . 2024-11-09

MORE AT Google

Unfortunately I couldn't spend any money as the sitting area has been temporarily closed due to flooding 😕. Otherwise, it's a lovely play grounds at the power league 🤙🤙💪

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Gideon “Gigz” . 2024-11-06

MORE AT Google

Good food, prompt service and a lovely pub inside. The garden has been ruined by the permanent covering so no chance of sunshine in the summer. The beer is best described as pedestrian. They'll have 8 beers on and there will be 6 between 3.8 and 4.2%. No big breweries. Not a pub for finding exciting new beers but perfectly serviceable if you go for a meal.

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Evan . 2024-11-05

MORE AT Google

Always lovely food and plenty on your plate 😋 yum

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elizabeth shipley . 2024-11-05

MORE AT Google

Just great food and a selection of real ales.

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David Dale . 2024-11-04

MORE AT Google

Went to the Vic with my wife and some friends as we have done many times before . I had just bought a pint of Exmoor Gold , which I have drunk many times in various pubs , when I found it didn't taste or smell right . My mate agreed with me . So I took it back to the bar and told the barman . He went to check then came back with the drink and said " they were only halfway down the barrel and others were drinking it with no problems " . No offer of a replacement . I said I don't want that pint . Once again no offer of a replacement . I have never come across this anywhere else , ever ! What happened to the customer is always right ? If others were drinking it , then they obviously like bad ale . My wife and myself will not go there again . We'll take our money elsewhere , where customers are properly treated .

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Darron F . 2024-11-04

MORE AT TripAdvisor

Used to be a regular haunt but this was first visit in a while. Glad to say the Victoria is reassuringly the same. Great selection of beers and wines. Food choices are great, plenty of veggie options and not a freezer to fryer meal in sight! Between us we had chicken curry, sausage and mash and burritos, all of which were tasty and well presented

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helen h . 2024-11-03

MORE AT TripAdvisor

Food delicious, home cooked and value for money. Great service, friendly staff and welcoming atmosphere

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Elizabeth Holmes . 2024-11-02

MORE AT Google

Excellent meal, lamb cooked to perfection.

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Anthony . 2024-10-21

MORE AT Google

Excellent whiskey and local/guest beer and cider menus and the food alone is worth the trip. Lovely atmosphere with the open fire and original features, would only benefit from sealing the doors shut to prevent a draught but that might cause a problem with access... One of the best pubs in Nottingham.

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Conor Carroll . 2024-10-20

MORE AT Google

The beers are excellent & well kept

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radfordred . 2024-10-15

MORE AT Google

Only time for one pint, Favourite is Seance.

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Eric Kerry . 2024-10-12

MORE AT Google

What a shame, once a great pub for real ale and good food, our experience this week was disappointing. Some of the staff were rude (not all),the beer was average and the food was very basic and disappointing. A real shame as we would travel to this place for a great experience, sadly after our experience we won’t bother.

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Fraser McNish . 2024-10-06

MORE AT Google

Went to a wake, all done by the Victoria I believe. Good enough for a send off. Been to the Victoria before and my wife and I think the place is great.

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Gaz Ace . 2024-10-04

MORE AT Google

Proper pub with proper beer. 👍Nice to see a busy boozer. Great pint of Black Sheep tonight! Fast forward 3 months and not so positive about the beer. Actually, I tried 3 different ones and can't say they were as good as previously

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P J . 2024-10-03

MORE AT Google

Food was overall enjoyed. Soanakopitta was tasty, the Jamaican chicken with rice was certainly the best and envied. My seafood risotto with scallops was tasty, but felt portion size was a little small. Overall, good food mostly with salad. Desserts we all felt were on the small side. Again, tasty. Probably get 5 slithers from a quarter cheesecake. Overall, I'd recommend. Prices are reasonable and fair.

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caropat1972 . 2024-09-29

MORE AT TripAdvisor

Great beer, Great food, and great atmosphere

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Timothy Porter . 2024-09-29

MORE AT Google

Come here quite a bit , great atmosphere, very popular. Staff are always friendly. Food is gorgeous wholesome and freshly cooked tasty food. Love the menu options Recently had Jamaican chicken stew stunning . My friend loved greek feta and spinach filo parcels lovely sauce salad and new potatoes. Gorgeous pudding we had toffee and peach sticky toffee. All Puddings are great too . Great veggie vegan options Very reasonable

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Laura . 2024-09-27

MORE AT TripAdvisor

We visit the Victoria multiple times in the year, Vic Feast, and many other seasonal occasions - we also dine there on occasions with friends. The pub is second to none, the drinks choice is extensive, and the food is exceptional. However, sadly, we visited yesterday to dine, booked a table early in the week, and again no booking existed. I know mistakes happen, but this is the third time - last time we were shunted into a corner was on Burns Night, when again our booking did not exist! Just wondering what is going wrong!

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John Walker . 2024-09-23

MORE AT Google

Disappointed 😞 my partner and his mother rated it but hadn't been in a while, well 3 veggie sausage, mash & peas & carrots with watery gravy without an onion in sight dispute it saying onion gravy. Bakewell tart bland with cheap bland custard. Irish trifle wasn't the best either. Also the staff we're quite rude and looked fed up to be honest. Busy tables packed in and very noisy.

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Sarah-Jane Cox . 2024-09-23

MORE AT Google

I keep forgetting to do this, the food is lovely, like it's orgasmic, it's pricey but worth every penny, the staff are amazing and deserve pay rises and their range of food and drink will leave you spoilt for choice

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Amy Leeming . 2024-09-22

MORE AT Google

Fabulous pub with lovely staff and amazing food. Can recommend the Jamaican brown stew chicken - delicious. Food is good value for money and atmosphere on a Friday night was buzzing. Whole experience enhanced by the fact that it's a totally dog friendly establishment. We'd left our girl at home but there were some lovely doggos knocking around ❤️

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Cheryl Jordan . 2024-09-21

MORE AT Google

Great pub, great beer, great food. Very busy Thursday teatime!

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john webster . 2024-09-14

MORE AT Google

Good place to call in have food and a drink.

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John Frazer . 2024-09-10

MORE AT Google

Myself and my husband just been for a walk and fancied a pint on way home and then decided to have a soup of the day which was Thai style butternut squash and sweet potato served with freshly baked bread and WOW WHAT A SOUP we absolutely loved it. Lovely pub with great friendly staff

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Liza Perry . 2024-09-07

MORE AT Google

As always food amazing and very good choice .

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Tony Fenton-Hawkes . 2024-09-05

MORE AT Google

This place is special, right on the railway line so there are trains passing all the time for the train lovers and great for transport, great variety of drinks with some special ales on offer, the food is fantastic and a great variety.

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SJ Burns . 2024-08-29

MORE AT Google

Great range of beers. Very interesting building with several different rooms and large out door covered area.

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Robert Rowlands . 2024-08-27

MORE AT Google

Dogs seem to take priority paying customers,food took 1hr 15mins to arrive,and then they got one off our orders wrong.

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brett yarwood . 2024-08-26

MORE AT Google

Bit disappointed with 6 Prawns and no pil pil taste with the starter, but the Chicken Souvlaki was great!! No menus on tables and no waiter service....... not a problem, but they didn't explain that at the bar when we got our drinks before going to the table.

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John O'reilly . 2024-08-17

MORE AT Google

Always a welcome from the bar staff. Helpful and knowledgeable about the drinks on offer and they change so frequently. A large selection of ale, cider, wine and spirits. There must be something here for everyone. Also the food is great, a fresh selection that also changes often as well snacks.

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Christopher Parrott . 2024-08-16

MORE AT Google

Menus are very difficult to read inside near the bar. Plenty of options if available. Can't view on line as change all the time. Overpriced food for what you get. Some really nice staff....others surly and quiet rude. Wouldn't hurry back. Plenty of nicer places to eat in the area.

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midlandtraveller32 . 2024-08-11

MORE AT TripAdvisor

Great pub with a nice atmosphere and plenty of choice of beers. First time eating here and my sandwich (Victoria club) was nice. However, my partner ordered the “Hungarian vegan goulash” and I don’t think it could have been any less like goulash (my grandad was Hungarian and I’ve been to Hungary numerous times). Bland, tasted as though it had no paprika in it at all (this is literally the most important ingredient!), and was served with garlic bread and rice. Never seen goulash served this way in my life. It’s supposed to be a soup. In short, I have no idea why this is on the menu when the place can clearly cook decent pub grub. I wasn’t expecting anything truly authentic given that it was vegan, but it was honestly an insult to Hungarian cuisine 😅

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Joshua Hardwick . 2024-08-04

MORE AT Google

Nice independent place. A step up from pub grub.

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Gordon Thomason . 2024-08-03

MORE AT Google

Hadn’t been to the Vic for years and it was an absolute delight to go back. Drinks range was as good as ever and the food was incredible - I can’t think of anywhere else you can get such high quality,inventive food for less than £15 for a main. Maybe the best all round pub in the UK at the moment

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Richard P . 2024-08-01

MORE AT TripAdvisor

Absolutely brilliant gem of a pub. On the train line so make it a stop for fine ales and good food

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Andy Redfern . 2024-07-30

MORE AT Google

Brilliant pub. Excellent food and service.

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Denise Freeman . 2024-07-26

MORE AT Google

I love this traditional pub. Original features, unpretentious decor and set adjacent to platform 1 of Beeston Station add to its charm. Sunday roast is consistently of a high standard, the lamb is perfectly cooked medium rare and is always succulent, tender and beautiful flavour. All the elements to the roast are done to near perfection with a homemade quality. And with a great atmosphere and quality beers it is the most authentically British of settings to enjoy Sunday afternoons. The pub seems to attract such friendly patrons too, so you'll always feel at home. Pubs don't get better than this!

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Dan H . 2024-07-22

MORE AT TripAdvisor

Food was really good. Salmon and salad. Sat outside, but not allowed to smoke anywhere except on the front or side and not even anywhere to dispose of cigarette ends. I hate that so probably won't go back even for the food. Staff very good.

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Lynne . 2024-07-21

MORE AT Google

Good place to meet as a group to enjoy a leisurely beer and pub food. The selection of beers is extensive and kept well.

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Andy Scott . 2024-07-20

MORE AT Google

A great pub next to Beeston train station, even when you disembark the Nottingham bound platform you can use the gate on the platform to access the pub. Outdoor seating with infa red lamp for the cooler nights. Great real ale choice plus all the other drinks. Food excellent a great place to visit

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John Payne . 2024-07-17

MORE AT Google

Great traditional pub serving real ale. Food is excellent with a varied menu from starters to desserts. Service is excellent. We had Lasagne and a Ploughmans, all homemade which were stupendous. Location right next to Beeston Station makes it so easy to get to from lots of places. Highly recommend

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Lee W . 2024-07-13

MORE AT Google

Went here for a bite to eat and a beer after England won their Euro 2024 Quarterfinal. Great choice of beers and lovely grub. Service excellent.

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Fishponds Steve . 2024-07-12

MORE AT Google

One of the best pubs I've been to in a while. Charming old style character, excellent well portioned food and fantastic selection of beers including plenty of local options. Will always visit when in the area.

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Alex . 2024-06-26

MORE AT Google

Love visiting. Traditional pub with excellent food and helpful staff. You can even train spot outside!

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sally dyson . 2024-06-26

MORE AT Google

This is always a great place to eat and/ or drink. There's a wide range of beers and the menu is varied. Right next to Beeston Station, so easy to get there by train.

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Paul Woodhouse . 2024-06-23

MORE AT Google

Lovely food, lovely beer and most importantly, lovely staff! Highly recommend.

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Duncan Kinsella . 2024-06-19

MORE AT Google

I love going to The Vic for Sunday lunch, it's our local and we are regulars. They are great for gluten free with different options available on the main menu. For Sunday roast there is lamb or beef available as gluten free. It does not have a Yorkshire pudding but you get extra roast potatoes. They have an extras board which includes gluten free cauliflower cheese which is delicious. From the main menu there are always a couple of options labeled gluten free and often if you ask, they can adapt dishes so they can be made gluten free. The kitchen really understands cross contamination and I have never had an issue with my food. The dish comes out with a gluten free marker on it.

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Nicky Knits . 2024-06-17

MORE AT Google

As usual, the choice of drinks and the friendly staff were excellent. For the fist time in many years of frequenting The Vic the menu choices were disappointing. This was because at least three of the vegetarian options contained chilli or other spices which, for someone who is allergic to certain spices, made choosing difficult. In addition the beef bougignon was very peppery - also surprising. We hope that this trend for lots of spicy dishes is not permanent!! We’ll be back to try again soon - if only for a beer. Thanks

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Rick H . 2024-06-15

MORE AT TripAdvisor

I adore everything about this pub. It's old and traditional but offers a great selection of drinks for all tastes and a superb menu that is sure to fill the hungriest of bellies.

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Adrian Hill . 2024-06-12

MORE AT Google

Last beer of the day, real ale, loved it and the place

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Mark Minshull . 2024-06-03

MORE AT Google

Sadly disappointed with the food which had obviously been microwaved. £17 for a poor quality microwaved meal shows the pub management has no compunction in ripping off their customers.

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Sarah C . 2024-06-01

MORE AT Google

Brilliant pub and so conveniently located next to the train station. The beer is well kept and the staff are polite and didn't mind me charging my phone. The lady even said if I didn't have a charger, she would get one and charge it behind the bar for me.

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Darren Brookes . 2024-05-31

MORE AT Google

Superb food and excellent beer in a real traditional setting. Good service. We had Souvalaki and Keftedes Meatballs, really tasty.

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Gavin Henderson . 2024-05-29

MORE AT Google

Great food and ales, excellent service.

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Rick Thomas . 2024-05-23

MORE AT Google

this pub is the best go to it right now if you want amazing food and nice staff and try the roast beef its so good give this place 5 stars its the best whohoo

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Kim B . 2024-05-19

MORE AT TripAdvisor

Our Teen lads hated it. Didn’t like the taste of their food, didn’t enjoy the working man’s vibe or live music. Building has allergens causing nasal irritation the entire time I was sat indoors. As soon as I left the premises my nose stopped itching, although remained inflamed and red the next day and I had to take antihistamines and hydrocortisone cream 🤧 We felt uncomfortable as soon as we entered because we are not regulars or locals to this pub so were stared at by people throughout every room we entered or walked through. The building smells like a time warp to yesteryear🍺 Won’t be returning or recommending to anyone 👎🏼

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Shim 76 . 2024-05-17

MORE AT Google

Lovely little place that you wouldn't know was there

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John Stokes . 2024-05-15

MORE AT Google

Great food and a lovely decor !

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Helen Parrott . 2024-05-09

MORE AT Google

Popped in for a drink before getting the train, it was very busy but soon got served ,nice staff ,lovely old building .

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Paul Barton . 2024-04-30

MORE AT Google

Great menu and service. Relaxed atmosphere

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Nicki Jackson . 2024-04-28

MORE AT Google

The Vic was recommended to us by a friend back in the US who studied at Nottingham, and we're so glad he did 1) because the out-of-the-way location meant we never would have found it, and 2) our experience was superb across the board. Wonderful Victorian (appropriately) atmosphere, extensive menu, and a very decent beer selection. Food was excellent (we had the lincolnshire sausages and the paella) and arrived in a flash. The staff were very welcoming, even to us clueless tourists, and there were plenty of dogs in evidence (always a good sign.)

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Howard Sewell . 2024-04-28

MORE AT Google

Watched a great live band for St Patrick's day

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Tom Fallon . 2024-04-09

MORE AT Google

Always a pleasure to drop in. Nice staff, good food and drinks.

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Tom Anstey . 2024-04-07

MORE AT Google

Wonderful, as always!!! My friend is vegan & was so impressed with the choice!

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dee lake . 2024-04-02

MORE AT Google

The best pub in the Beeston area for food, and a great selection of beers, wines and spirits.

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Marcus Oakland . 2024-03-29

MORE AT Google

Always great food, never made it to desert as always too full.

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Carey n . 2024-03-25

MORE AT Google

Wow! Been a few times now and have not been let down. Really REALLY good food. Reasonably priced (especially for the quality). £55 for two starters, two mains and two drinks. One thing I will say, which is always a big plus for my girlfriend and I, they are really dog friendly and the staff are extremely polite and attentive. Unfortunately, this is not always the case now days. Will be a regular thing for us from now on. The only negative if I am being super critical is the parking can be a problem.

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watery teat . 2024-03-25

MORE AT Google

Absolutely brilliant food amazing, staff spot on, phoned before hand told them I’m disabled and needed to be near a wall to help met sit down and stand up easily and that’s exactly what I got. Thanks for the welcome and thanks for the lovely hospitality we received celebrating my sons 23RD birthday meal.

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christine kerry . 2024-03-12

MORE AT Google

The food was lovely, but it was like sitting in an ice box in the dining room whilst eating our meal - no heating whatsoever, even though the dining room had radiators but not switched on, there was a very small fire in room next door which you wouldn't feel the benefit of unless you were sitting directly in front of it. I was extremely disappointed for my birthday lunch. BTW corridor to toilet was lovely and warm, the radiators were scoricho!? I doubt I'll visit again for food until summertime as way too cold! I can't give 0 stars!

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Jan Hall . 2024-03-11

MORE AT Google

A great place to eat and drink socially

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Mike Kerry . 2024-03-04

MORE AT Google

Excellent food, friendly staff, what I would call a proper pub atmosphere. The only glitch was that my pudding turned up as Sticky Toffee Pudding rather than the Chocolate Brownie that I thought I ordered but it turned out that my wife had gone to the bar and decided not to order what I had chosen 😂 The pudding I had was gluten free and was delicious, they had a selection of GF desserts, just ask. Some of the main courses were also GF but these change day to day and apparently during the evening as I watched things being added and removed from the board.

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Richard E . 2024-02-25

MORE AT Google

A reference level boozer. Great range of ale, friendly staff and locals. Food looked and smelled delicious, we didn't eat this visit, but have previously and it's highly recommended.

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Denis Webster . 2024-02-23

MORE AT Google

Great pub restaurant always visit when I’m in Nottingham. Food is very good

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Al Hutch . 2024-02-22

MORE AT Google

We booked in for a Sunday lunch after a walk along the river to be met by warm welcoming staff, great food and a cozy atmosphere!

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Steve Clark . 2024-02-18

MORE AT Google

Fab place for a meal or drink - loads of beers on offer and delicious food!

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David Goddin . 2024-02-17

MORE AT Google

Lovely Victorian pub with a myriad of rooms to explore and a direct seemingly secret entrance directly from the Nottingham bound platform at Beeston station! Very handy to pop into before or after a long train journey with lovely food and ales available

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Daniel Boulton . 2024-02-12

MORE AT Google

Literally never fails. Warm, friendly, quick service, excellent sausage and mash, very well kept beer.

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Philip Shipway . 2024-01-30

MORE AT Google

As always phenomenal food, great service and real ale. Love their ever-changing noticeboard of a menu, but the fire and the fact that not only do they now have vegan options (im dairy free) but they have new dishes to try. After 20 years, it is still a super pub. Never had a bad meal nor a beer here.. X Long regij the Queen Victoria! 👸

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Katrina R.A.T. Catcher . 2024-01-29

MORE AT Google

Called in to find something to eat. Very busy place, thankfully we arrived just in time to find a table. Ordered drinks and food, generic prices, not too bad. Food arrived within 10 minutes, piping hot, very nice indeed. The only 'criticism' was the portion sizes. But that doesn't detract from the quality. Very nice.

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Ian Parker . 2024-01-29

MORE AT Google

Good pub great food, great atmosphere,

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Keith Harby . 2024-01-27

MORE AT Google

A friendly community pub. Excellent food and customer service. Recommended!

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Andrew Edis . 2024-01-26

MORE AT Google

Always reliable food and service.So now another year on the review remains accurate. Another year of visiting The Vic and I wouldn't change any of the above. Really pleased standards have been maintained.

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Roger Miller . 2024-01-19

MORE AT Google

Great proper pub, lovely food & staff. Cosy & warm too! 👍🏻

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julie willmott . 2024-01-18

MORE AT Google

Bar person unsure of product, food tasteless and veg under cooked. In all an expensive, unsatisfactory conclusion to what should have been a pleasant date night

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Terry White . 2024-01-17

MORE AT Google

Fabulous meal and service last night as always. Brought 2 friends who haven't been before and they were very impressed. Keep it up and thank you!

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Karen Derry . 2024-01-14

MORE AT Google

Good beer pub with very good non-traditional menu alongside some old favourites

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Malcolm Plaiter . 2024-01-08

MORE AT Google

Nice pub with a great ambience, it was quite busy on the night I came, our food order came on time despite this.

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ola david . 2023-12-28

MORE AT Google

First visit since moving away over ten years ago. It was like meeting an old friend once again, a very comforting experience. We had an excellent lunch and drinks with great service.

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ReverendTitan . 2023-12-28

MORE AT TripAdvisor

Lovely pub with real old school charm, great selection of food and not just your usual pub grub, excellent drink selection and great prices. I would definitely recommend you try this place out.

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David Rogers . 2023-12-26

MORE AT Google

Fantastic food served with a smile. Lovely family atmosphere and dog friendly too! 10/10 from us. Would definitely recommend.

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Liezel M . 2023-12-24

MORE AT TripAdvisor

Excellent Sunday Roast probably best has so far and excellent beer too.

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Edward Justin Dorrell . 2023-12-24

MORE AT Google

This is one of our favourite places for food. The menu has some favourites that are always on and always something new to try too. Really good choice for vegetarians and always excellent beer. 2 starters, 3 mains, and 2 deserts plus 5 drinks came to £90.

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Tara Szeghalmi . 2023-12-23

MORE AT Google

Loved this...came here for a Morris dance party... Great place & facilities in the covered yard out back. Slightly disappointed that the baguette didn't come with any garnish or crisps but otherwise food here looks great...will definitely be returning

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Julia DarkRAGE . 2023-12-22

MORE AT Google

So very dissapointed this was a second visit in a week for me. 1st visit Tues 12th Dec table booked for 12pm. We didn't get our mains till 1.20 we hadn't pre ordered so I was hopeful my second visit would be better as we had pre ordered our meals- how wrong I was! We arrived Tues 19th Dec our table was booked for 4.30 the table wasn't ready, not a problem there was plenty of room downstairs, it was pretty quiet. Our starters didn't arrive until 5.25 then the mains started arriving 6.45pm ! we had to chase the deserts at 7.20 by this time a few people had left ! When we asked why the delay, the female who had earlier been behind the bar was very rude and condescending. Her reply: -We should have informed them if we were in a rush and they may have been able to ask the chef to prioritise our order ??? - We need to understand that we were not the only people there that night and that there were people downstairs that ordered food too ! - That all food is cooked fresh to order and so takes time ! - 3 hours was not an unacceptable length of time ! At this point I would like to point out that the Turkey dinner was microwaved veg and frozen potato's the turkey, pigs in blankets and stuffing were certainly not cooked fresh to order ! There was 27 of us, and over £600 spent. The food was of a very poor standard the staff rude and obnoxious. The only good thing about the experience was the young male waiting staff, they were pleasant courteous and apologetic to us (something that was lacking from the two females ) and these young men were an absolute credit to you ! Don't take bookings for groups if you can't handle them.

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Helen Brown . 2023-12-21

MORE AT Google

Visited for a work Christmas meal, I was aware another team at work had visited the week before and had waited an hour and a half for food, but as we had pre-ordered we thought our experience would be a lot better. Unfortunately it wasn’t, when we arrived our table wasn’t ready - this wasn’t a big issue as the pub was empty at that point so plenty of space for us to sit down whilst we waited. Our table was booked for 4:30 and we didn’t get our starters until about 5:30, with the mains arriving approx 6:15pm. By 7:20pm our Desserts still hadn’t arrived and by this point people had already had to leave without having the desserts they had paid for! Disappointingly, when we asked how long the desserts were going to take the female server was very rude, suggested that 3 hours was more than reasonable to wait for a meal and that we should have let them know if we were in a rush! No apologies were made at all. The food itself was just average. I’m pretty sure the roast potatoes were frozen Aunt Bessie roast potatoes and the veg wasn’t fresh either. It would have made sense for the kitchen to have been prepared and serve our food when we got there when the rest of the pub was empty as they didn’t appear to cope well or deliver a good service at all. Unfortunately the last time I visited The Victoria with a friend and also found the service to be extremely slow. Such a shame it’s gone downhill as I have visited alot with friends and family over the last 15+ years. Tips for management - train your staff to have better customer service skills and don’t take on too much custom that you can’t handle

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Nat88_12 . 2023-12-20

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location-iconStapleford Road
British
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A great garden centre with extremely helpful staff and a lovely café

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4.0

322 Opinions

location-icon361 High Road
British
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Lively place. I've not tried the food yet so I can't comment on it.

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4.0

2551 Opinions

location-iconMeadow Lane
British
outdoor_seating_76382takeaway_76382delivery_76382

Gone down hill fast how sad just having a star wars quiz on new year eve

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3.9

1036 Opinions

location-icon40 Main Road, Watnall, Nottingham. NG16 1HT
British
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Pass this pub on the way to my son's, we always say we'll have to call in one day, so one day came, we booked a table for four and the food was lovely, one of the best pub meal I've had, the staff was friendly and polite I would recommend this pub to anyone, I'll definitely be back....

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3.8

1755 Opinions

location-icon97 Derby Road
British
outdoor_seating_75368takeaway_75368delivery_75368

Just a great place to eat, drink and socialise. A great choice of food, service is really good and prices are very fair... 👍🤙