The Venue Cuisine Dudley in Dudley

End to end wedding service has been dreadful, was fine before the new owners took over. False promises given with 0 knowledge on how to actually coordinate a wedding. Line to the venue has been cut off with no real contact since Covid. The way people are treated is DISGUSTING.

Been visiting this fine establishment for many years, never been disappointed. There is a wide variety of food for both vegetarians and vegans. The food tastes good, the staff is very friendly and the general vibe at the restaurant is very good. The Christmas dinner was lovely and the atmosphere was very welcoming and pleasant. The chefs cooked special vegetarian meals upon request. The food is very good value for money everytime that I have visited.

We decided to visit here for Christmas Day. The pictures looked appealing. The brochure very professional. I also noted that it had changed names and therefore I disregarded previous bad reviews assuming it must have been as ‘The Venue’. The entrance is magnificent and staff greeted us quickly. This was a relief as the booking had not gone smoothly. Money was taken twice out of my Daughters account (it was refunded) and she received a phone call a week prior to the day stating we hadn’t paid. We were seated at a table close to the bar with dirty, worn tables and chairs. Looking around I noted dirty floors and walls in the seating and bar area. Stairs leading to upstairs were filthy. The aroma of what I only say smelt like vomit was in the air. I don’t know where it came from. I checked the tables and floors around us - I couldn’t see any vomit but it was strongest in the bar area. Our drinks came - one complete with the previous users lipstick. No staff spoke to us in all the time we were there. As a positive - The food storage and preparation areas were immaculate and the majority of the food was good. However the promised ‘traditional Christmas dinner’ was nowhere to be found. The side plates provided were ridiculously small. I don’t know how some can still be dirty after dishwashing I don’t know. Three people fell over the curled up matting on the floors. My Daughter became upset when she saw a member of staff laughing. Upon complaining she was advised ‘He is a loyal customer and he is disabled’???!!! Staff dropped and smashed glasses around our table on the way from the bar. None were cleaned up. I visited the toilet - I wish I hadn’t. That’s all I’m going to say. I sat at my table and checked their rating with environmental health, feeling guilty that my family had a ruined Christmas Day. They have a 4???!!!! On the way out we asked for the gifts for our children as stated on the brochure to be told that ‘we have done that in previous years - we are not doing it this year’ We voiced our concerns as above and were told ‘we are trying to improve’ I really hope so! I haven’t taken pictures as the place speaks for itself, sadly.

We booked up for a family xmas meal and from the start smell of sick by the bar where we were seated. People kept dropping bottles cups and glasses around our table not a single SORRY was utterd by the ataff as glass fell around us. Amd as for the food well i wouldnt let homeleas people eat there thats how bad it was. Cost us £30 each and you get plates which you ate off at school small plates which were also ROTTEN may i add. And to top it off my son didnt come THANK GOD and even he woke up last night being sick. If i could rate at a minus i would. KEEP WELLNAWAY PEOPLE for your own good

Went as part of a Christmas party and was completely disappointed. We were told that the party would go on until 2am and at quarter to 1 the party ended suddenly. We also were not told that the bar was cash only when we booked so was unable to buy drinks during the night. The food was okay but nothing special for the money we paid. The staff were rude and dismissive. The party room was pretty much empty and now we understand why!

Was with a colleague looking for somewhere to grab a bite to eat before an evening meeting. I have been there before but it was several years ago. We were greeted at the door and the staff were very helpful when we explained that we only wanted a quick bite to eat. They accommodated us by providing a smaller plated portion at 1/2 price as we were in a rush. We had the freshly cooked pancakes. The food was very tasty. It was a pity we couldn’t stay longer

I have recently married - THE GRAND CABANA 21/09/19 When we booked the function suite it was owned by another business and ran under the name of - THE VENUE We met our coordinator on the day we booked it and had plenty to ask before we made the commitment to a contract. Months went by and we were getting close to our wedding date we received a call from THE VENUE asking us to come in and meet our new coordinator, unfortunately the other one had been taken ill and wouldn't be able to do our wedding. I was a little nervous as we were getting nearer to the big day and weren't sure if the new coordinator would see our vision and expectations for the wedding. We arranged a meeting and felt quite confident with the new coordinator so carried on our planning as normal. Just after we had met our new coordinator we received a email informing us that THE VENUE had been taken over by a new company and would run under the name of THE GRAND CABANA but we would keep our new coordinator. Another few months closer to the wedding we received another email from our new coordinator stating they were leaving the company and a new coordinator would take their place. This was 6 weeks before our wedding, I was really worried about the staff change over and how things were going to go on the day, so we arranged another meeting with them with lots of questions to ask, a floor plan drawn up, a strict time schedule, names of numbers of our suppliers and everything else we could throw at them, There was hardly any time left for mistakes or staff changes. Our meeting was successful and any nerves we had were settled. it went really well with the new coordinator and owner Simran, we had a lots of contact with her and we were looking forward to the big day. The night before the wedding we wanted to go and see the room and take some last minute things there. The room looked beautiful and with all the finishing touches it was going to be perfect, Simran told us to go home and enjoy our last evening before the wedding and leave it all to her to finish off, so left in the safe knowledge that it would be as we had visioned. On the big day we had arranged for suppliers to come early in the morning to set up to complete the room decor. We had access to the room from as early as we wanted which was brilliant as we weren't booked in the room until 5pm. After we had our ceremony, we made our way to the wedding toast and reception to greet our guest, As we walked in THE GRAND CABANA SUITE we were taken back by it, even our guests were speechless, it was stunning. Simran the wedding coordinator went above and beyond to make sure everything went as we requested, from our arrival to the last minute was perfect, wish I could do it all again. I would highly recommend this venue for food, drink and any kind of function. Thank you to Simran and her team.

I dont often leave a bad review but i went to this place as a lone businessman eating out on a monday night This is the worst buffet ive ever been to in respect of the food Popadoms - stale and definitely reheats Beef in oyster sauce very clearly reheat from weekend and tough old meat Chicken in sweet and sour the cheapest nastiest chicken Honestly nothing was really tasty and with 40 odd dishes to try that is a pretty sad inditement. Come on guys you have a nicely refurbished venue but your standard of food needs addressing desperately I ate 2 small plates and went back to my hotel hungry £13.95 is cheap. Too cheap in my view Charge 15.95 and make it nice food!

A fantastic evening food great drinks good service fantastic variety of food was exceptional the new decor is out of this world

the new place has improved so much, been there quite a few times however the newly furbished restaurant has given it a new turn. the ruined reputation has made a lot of impact on this place and therefore we could see lesser people, now the place is run by a young girl and she did a splendid job. better than the previous owners. kuddos!

Fabulous refurbished and a new name but sadly the food hasn't improved ...if only they could got back to when it first opened

The Venue is a wonderful re-use of one of Dudley's cinemas. The 1928 auditorium can be seen in the banqueting suite upstairs, whilst downstairs the restaurant offers very tasty dishes from different cuisines, plus the chance to watch your choice of noodle dishes cooked "live" in a wok over the flames! Thank you for the experience.

Went for my grandads birthday meal, practically empty (3 tables) on a Sunday evening. Food was okay, but waiter dropped plates and food over one guest then the table next to us started changing a babies nappy on the table. Politely told them there were toilets with nappy changing facilities not 30 yards away. Told the owner and got greeted with “they said sorry”, didn’t seem bothered we could see and smell actual poo whilst eating our meals. Same table had children running rings around our table staring and interrupting to us, staff did not care about it’s paying guests at all, no atmosphere and dampened the night. Upon leaving the venue I was welcomed again, to which I replied I would have been shutting the place down if I was a health inspector. All the venue had to say was “ok”, no real apology or offer of good will.

Impromptu visit to the venue and as always the food was delicious and the service was fantastic! Cannot fault, 100% recommend

Haven't been here for a while and wish we had stayed away not that the foods bad it was quite nice it's the atmosphere it's just not how it used to be and it's hard to pinpoint what's up the staff are some of the worst I've come across in a restaurant just bizarre one was a lot more worried how many was in our party than removing plates etc just a very less than average night out for a very expensive meal and drinks I can't see me going back.

Me and my husband visit this establishment most Friday nights and with family for special occasions.

Went for husbands 50th birthday meal polite staff free bottle of wine, staff sang happy birthday as well Lovely night x

Really disappointing. Booked table for 22 people. It was to celebrate my birthday with family. No heating - it was freezing. Lunch time sitting and by 2pm felt like they were pushing us out of the door. Female waitress was rude was planning to have a hot drink after our meal as we were freezing everyone had to sit with their coats on . Food was cold and quality disappointing. Some food looked like it had been sat there since the night before.

Went here about 9pm. Food was sub standard. Very disappointing. Less choice of mains some desserts but dried up. Same with a lot of the food it was dry. Fresh cooked chinese was too salty to eat. Also witnessed a member of cleaning staff start shouting that she hadnt been paid. I have a voucher which I wont waste but it will be my last visit. This used to be a superb place but sad to say thus has changed. 15.95 per person was not good value and not good quality.

The food was extremely disappointing and really bland with very little choice of dishes, compared to other buffet restaurants visited, with comparable pricing. An expensive night out for what was on offer.

The £10 evening deal cant be faulted. Even the food seems to be a better level than on the lunch time. Good selection and really cant fault any of the food we had

Possibly one of the worst all you can’t eat venues to eat EVER!!!

This is our 4th visit and you didn't disappoint. Food was excellent as usual. Staff were polite and attentive. We look forward to seeing you again when you have got all your new furniture.

Went here after purchasing a deal on groupon and what a waste of money that was, the food was literally terrible everything just had a horrible taste, the curry sauce was like kettle water, ive never been to a buffet before where me and my family literally dont like anything there, it says it all when you come out still feeling hungry cus you couldnt bring yourself to eat it, i hope this review puts people off going because its going to save you money because the place is diabolical!

Brilliant family meal with my family for my 19th birthday, all members could come as there was food for everyone’s taste.

If I could give this restaurant 0 stars, I would without a doubt.

Came last week and the guy at the front of house turned us away as we had misread the Groupon terms and conditions, which annoyed me as I was looking forward to trying The Venue and the buffet, and I also knew it would mean having to spend even more money on food, which we ended up doing at the Harvester. This actually ended up being a blessing in disguise.

Just visited the venue and helped myself to a little of everything that is on display however the egg fried rice was stone cold and had to put it aside. My son had already took a little before I could stop him so hopefully he isn’t bad. Also went to the noodle station and found a long hair sitting in the prawns! The plus side was the Indian curry and naan bread. Won’t be visiting again.

Went in for the early bird special. Food was nice with a large selection. They mainly gear towards Indian but other cuisines are available. I had freshly cooked chicken and freshly cooked noodles which were very nice. They need a lot more desserts. the ice cream counter was empty only had 5 ice creams in it. cakes were dry and then there was fruit. Main menu great desserts were very poor

We visited as a family of 4. We used a Groupon deal for the 2 adults and the gentleman who took our payment, kindly only charged us for 1 of the children which we appreciated. Great selection of buffet food and we all enjoyed it but the Teppanyaki was delicious and I would definitely recommend this. The children were happy with the wide selection of ice-cream flavours for pudding!

Had an appointment in the morning so managed to fit time in for breakfast. I have been in a few times, in this cafe and it has a lovely chilling atmosphere,so thought I would try breakfast. My friend and I certainly wasn't hungry afterwards. Good value for money.

Me and my partner came to the venue for our valentines meal and was taken to our table as soon as we came to the desk also one of the waiters handed me a rose and each table had love heart balloons on. BEAUTIFULLY decorated.. staff was all very friendly and made sure we had everything we needed also it was very clean and tidy .. thank you to every one at the venue for making our valentines night as nice as it was .. we will definitely be back soon .. Kieran & Amy xxx

It’s was amazing to go with friends. Spacious restourant and you can enjoy live cooking of your choice

Booked for a family meal. Been there many times before and never had any complaints but after reading reviews from people’s recent visits was skeptical about going. We really enjoyed our visit, food was excellent, waiters cleared empty plates immediately, great variety of puddings, kids especially loved all the different ice cream flavours they had on offer. Would definitely recommend & wel be going back soon

Went tonight using a groupon voucher used to come here a lot! Thank god it was half price very little choice and what was on offer was tasteless and of poor lukewarm quality......... the manager Adolf who we found rude and obnoxious wouldn’t let us speak spoke over us when asked if we could move away from the smoke....... after much face pulling he obliged us ...... waitress spoke very little English she did not understand what drinks we wanted to order.

Used to love this place. We visited last night for my twins birthday and I became instantly concerned when we arrived just before seven and the restaurant was empty. Staff were far from attentive and the room was full of smoke. The food was tasty but much of it had been left, had formed a skin and was quite cold. Chicken was over cooked in most dishes and prawns for the noodles were dull and obviously not fresh.

I was there at our Christmas party great food and great DJ the only thing that let it down was queuing half the night for drinks so couldn’t spend the vouchers I was given

Took my partner there for their birthday the staff is rude and totally unprofessional no one explain the process the sat us down on a half set table and walk off the host was very rude. Asked if I could of used my taste card they don’t accept it on Tuesdays which is weird at the end the guy tried to charge us for a weekend buffet which cost more I will never go back to that place .

I can’t begin to tell you how awful this place is . It cost each of my colleagues £28.50 for buffet food !!

Held my wedding here in May 2018 and would say DONT EVER BOOK YOUR WEDDING HERE!!!! I have a ccj against them for my money back from my wedding food. They provided a carribean catering service and the food was cold, service was terrible and they hired their cleaner to cook for my special day. My guests had to go downstairs to the restaurant and not all did. The response to this has been shocking! Read the fine print as they say you have to sign a settlement agreement before they will give you any money even if they are wrong! The current director is rude obnoxious and arrogant. And whilst he is carry on with his other businesses he is ripping people off. If you had planned your wedding here PLEASE think twice

First time at the venue and won't be my last. Lovely atmosphere very friendly and helpful staff.food was very good with plenty of choose.

I visited with my sister brother in law and husband, the service was not the best quite slow with drinks. The food was good but seemed to be a lot of Indian food but not much of other cuisine. However the puds were good.

Went tonight 1st ever visit and won't be going back again.Food cold,overcooked and most of it that spicy you struggle to taste anything after.Not much choice compared to similar buffet eateries and what is there isn't of good quality.The curries were watery,prawn crackers soft and chewey.The best thing was the nann bread but think it was only because it was freshly cooked.I think you would have a better meal at mc donalds, save your money and go there instead.

Not as happy as I've been on the past to be honest. Hardly anyone in but took an age to clear our table between courses.Drinks expensive we had 2 Kopperbergs and they were £5 each when you can get them anywhere for £3.50 so beware of the drink prices.Not much selection in desserts and only 1 flavour of ice cream. We spoke to someone on desk who informed us that it had been taken over couple of weeks ago

Went tonight with family,good food as usual,very welcoming and going back to the old style desserts is a bonus

Came here for dinner on a Friday night.

An excellent choice of hot buffet style Eastern and European dishes including pizzas with some dishes cooked in front of you by one of their chefs plus a wide choice of salads and desserts.

A group of us went for a friends birthday

We have been to this restaurant several times each time using a Groupon deal. Despite the recent poor reviews we have always found the food to be hot and plentiful. As a vegetarian I am particularly happy at what they have to offer.

I visited here for the second time with my partner. 1st time great. This time, food was just about warm. Very bland too. Also the carpet on one side was sticking up and was covering a dip in the floor. We used group for this which made it cheaper than normal. Won't be going back again.

Went tonight for the first time after being recommended by friends, the place was empty...should have rung alarm bells. Everything I had was either cold or like warm at best. Not much choice either considering the amount of cuisines shown on website. Not much choice for desserts either. Don’t think we’ll be going there again. Along with the cold food, the room was cold too so really not an enjoyable dining experience

Went tonight.. waitress was polite and drink service good.

Following visits previously, disappointed today to find a very limited choice of sweets, much better on previous visits.

We have been going here for over 8 years and always liked the food, ambience, atmosphere and staff. Recently it has just improved a lot and we have so many options for food. Also the quality of food has been amazing.

The food was absolutely wonderful, from preparation to presentation, very pleasing. Great Halal food! Enjoyed the special non alcoholic mocktail drinks, food was awesome, so delicious & halal food back to the venue again. Truely respect & thankful to the venue new owners, they really deserve it! Amazing quality of food! Service staffs are very nice & friendly! Chefs are brilliant & professional! Thanks to the venue manager Mr Jena, Head chef Mr Baba & their team! We really had great time at the venue buffet restaurant in dudley & look forward to visit again soon! All the best & good luck to the venue new owners!

Another fab meal using Groupon and not disappointed ! Food was plenty even with several parties in . The only thing to improve on would be more dessert choice . We great to see you again Mr Bond :-)

First time visit,groopon offer very good value and plenty of choice, food nice and hot,staff very helpful and friendly will certainly recommend, and will look forwards to our next visit.

Quiet at first but then from 7pm onwards started filling up. Kids have never eaten so much. Super night out.

Went for a family meal yesterday - long list of selection of amazing food, all was served hot and fresh and being vegan I was a happy with the selection also as they cater for this too :) the service and staff was professional at all times and overall I had a great time - 5 stars!

We used to be regular visitors but hadn't been for a while. I wish we hadn't bothered. We went at 12.45 and there were 3 tables occupied. The food choice was poor. Everything looked generic and cheap, particularly the burgers & sausages.I used to love the chilli cheese nuggets but they are no more! It's gone up to £8.50 too, total waste of money. The only saving grace was the ice cream from Delicious Desserts, hence the 2 stars. So disappointed after being a regular customer. Won't be visiting again.

We hadn't been here for a few years but found the choice of food and quality of service was excellent and even though we had not made a reservation and it was peak time on a Saturday evening we were accommodated immediately upon our arrival. The quality of the food was also of high order - no complaints from any of our party during Saturday evening's meal. The place was almost full with many parties apparently enjoying the experience too by the time we departed - when we were too full to eat any more. We cannot recommend The Venue highly enough

I love this place so much! It has only improved and the selection at the buffet is better than ever. Love the masala dosa, samosas and spring rolls. Most importantly myself and my dear friend feel valued everytime we dine here. That's the bonus. The staff here are amazing and so welcoming each and everyone of them.

We arrived at the venue multi buffet cuisine. We went on Wednesday 19th September at 7pm, the place was pretty empty to be fair. We were greeted by a very rude man who didn't help at all. We were told to help ourselves. We did, the food was awful, too spicy, not replenished, hardly anything available, no allergy options. The price was awful and within 30 mins and complaining we left...no1 asked us anything, we tried to complain but nothing! Will never go again!!

Been here at least 6 times before with family and friends. Each time the food & service was excellent. Always fresh & inviting. I always buy a groupon voucher do it’s well worth the money.

Yes this is an average buffet. But the beef in black bean sauce is perfectly cooked as its my favorite. The ambience is nice and so is the decoration with great service its a buffet I visit when in the area. I recommend The Venue and it the best buffet for miles around. (But still only Average)

A buffet style restaurant. Food was really good. They have a lot of variety to try. The ice cream was lovely. So many flavours.

This used to be a surefire location for excellent food at a reasonable price however standards have fallen. Whilst a couple of the dishes were very good, many of the starters were not hot (quite possibly the remnants from lunchtime), the Dal Makhani was surely mixed with chilli, there was no Thai selection (previously a staple and reliable inclusion) and the rice was poorly prepared unless you are used to having to cut lumps of rice from the tray. Advertising a set price and then having dessert items that are at an additional cost is not acceptable. After finishing eating we were asked if we wanted more drinks (not necessarily reasonably priced) but we were not offered coffee(s) and only when we asked for a cappuccino were we advised that the coffee machine was out of order. Overall a disappointing experience and one not to be repeated.

Came tonight for our Nan’s birthday 19 of us, really disappointed with food no fish and little choice compared to last time we came, ice cream several choices were empty spent over £300 and some of the party had very little to eat. We have been coming for years but sorry to say we won’t be back after tonight

Still really good value & excellent food, now introduced a new sweet menu that you pay extra for so limited sweets available you can have two scoops of some great flavours of ice cream all in the price.

We had a pleasant meal with the kids plenty of Asian food plus some English food for the boring. Only down side was the attempt to charge extra for gelato at the ice cream bar.

Came here last about 3 years ago and the food and experience was amazing.

Been to lots of weddings here and they always have everything looking immaculate. Food is really nice and staff are helpful

We were a group of 4 and had a lovely evening. Not sure if we were lucky it was a quietish night but we did not feel rushed at all, took our time and chatted the night away, didnt feel rushed to complete our meal and leave. The staff were friendly and efficient, the food was lovely, cant complain about anything we tried. as to the desserts, only having the choice of 2 scoops of ice cream may have been a let down if i hadnt known in advance, and if i hadnt taken advantage of the lovely food before i got to that stage :)

First impressions were that it was a large open plan restaurant but a little on the dingy side. The floor around our table was littered with food scraps and the toilets have seen better days. There is a central cooking station surrounded by a reasonable selection of self service dishes. Some were only lukewarm however and the samosas, onion bhajies, mushrooms, etc.,looked as if they were of the frozen variety, bought in and deep fried. For dessert, there is just various flavours of ice cream, nothing else.

A nice place to dine in with family and friends lovely atmosphere nice Decor its ashame the food is not very warm thats what lets it down waiters are well mannered and polite and always ask if everything is ok will still visit again as i enjoyed it there

My family and I regularly visit The Venue as a get together, there are normally 9 or more of us. I am disappointed to say that we are looking for somewhere else.

Great selection of food on offer with a friendly and supportive customer service offered by the staff. Would greatly recommend this restaurant for its food cuisine and helpful staff.

Visited recently and really enjoyed the food. I thought the curries were a bit watery but saying that were very tasty. I can see that desserts could be a problem for some, but yet again I loved their barfi and 2 scoops of gorgeous ice cream were enough for me. I’ll be back

Buffet restaurant all you can eat buffet that is until you get to desert where you are only allowed 2 scoops of ice cream, no cake unless you pay extra, drinks are expensive, disco afterwards was horrendous couldn’t hear the words to music tooo much base, couldn’t understand a word the dj was saying, won’t rush to return!!!!!!!

'Venue was great for food drinks entertainment friendly staff .easy to get to great place .good choice of food .plenty of space to get round and dance

How can you charge £13 a head even for my tiny 10year old for all you can eat, then have x amount of ice cream flavours but say that each person can only have 2 scoops each baring in mind they only have 2 other Asian style puddings. Absolutely disgusting. Rude staff. I will never eat here again.

I recently attended a reception at this location. The food was excellent and the staff helpful and friendly. However, the evening was spoilt by the the resident DJ. He was asked, on at least 5 occasions, to turn the music down. He would do so momentarily, but then returned the music to its original level. This resulted in a number of people leaving early or retreating to the bar area. The sound limiter was either not working or had been disabled, as it was frequently “in the red”. One of our party had a level reader on their phone, it read at 117 decibels at its highest. This is not acceptable and potentially dangerous.

We visited the venue as part of a large group celebrating a friend's birthday. It's huge inside and can easily cater for large groups. Food is 'eat all you can' buffet style so you help yourself to as much or as little as you want and there is a wide choice. Most of the dishes were hot and tasty. The has recently been refurbished but there was not much evidence of this in the restaurant area except for changes to the desserts section. Where once there was a choice of small desserts, cakes etc and an ice cream machine there is now just an ice cream counter. It has a wide choice of flavours which I'm sure are lovely. Sadly I don't like ice cream and so was quite disappointed there were no alternatives. Also a shame they didn't refurbish the toilets as they are very cold and the decor very tired, though they were clean.

The Venue is one of the best Indian indian restaurants in Dudley, the atmosphere is lovely and the food is freshly cooked, the naan bread is freshly made in the tandoor clay oven. The noodles are freshly cooked and you can choose what you want to add to your noodles dish. You can choose from Indian, English and Chinese food and we love the food here, great for birthday parties and for any occasions.

So Disappointed!! Came here a year ago and it was lovely but it has really gone downhill! Big time!!

I'm sorry to say this place is going downhill. It is nowhere near as good as it used to be and if you buy a voucher then you are limited as far as refillable drinks go. The last time we went we got three big scoops of ice cream for dessert. Now they limit that to two .

Had a very small breakfast to leave loads of room for Saturday lunch and I was so disappointed. I like to sample a bit of everything but there was barely anything to try. All of the back pots/warmers were empty and some dishes had run out and weren’t refilled for the hour I was there.

After not being here for a couple years we decided to pay a visit.

Brilliant walk in get seated for me my husband David... we had plenty off buffet followed by 4 bottles ciders .absolutly lush food .... ... then we went in lobby bar kids was telling us about there granddad who owned the bar .. its funny thing because my husband was so over whelmed with these children .... we had great advice tooo ....thank you xxx

Visited today after not visiting for 4 years. The last time was better 4 years ago. The food was OK but I had expected more cooked vegetables rather than all raw stuff. The variety could have been better. Very disappointed there was only ice cream for dessert. Did not see the sign outside saying only two scoops of ice cream so when we went for more the manager informed us and it totally spoilt my sons birthday. will not be going again. Been to plenty of better places where the staff want to please. We even had to get our own refills when staff were standing about doing nothing. Hospitality needs improving too.

Went here on a Thursday evening, I went with friends six of us on groupon vouchers, the variety of food is good but some of the curries can have quite a kick to them be warned...what I had was ok but I would not jump...

I had a reservation at The Venue on Saturday 7th April at 7pm. This was the first time I've ever been to The Venue but I was extremely disappointed.

Visited this establishment 5 days ago.. I will never be the same person ever again!

Rubbish!!! Really looked forward to a family night out. Variety very poor and desserts Terrible!!!! Unless you like ice cream unfortunately I can't eat ice cream. Sadly this is definitely my last visit.

Excellent plethora of dishes. Freshly cooked dishes as well . Something for everyone. Helpful staff.

Went on a lunch time food was just warm with not much choice. The desserts was ice cream and 70p extra for sprinkles. Asked for curry sauce waiter said ask the chef and he couldn't understand me. Will not be visiting again.

Four of us had a lovely couple hours at The Venue today.Greeted by a lovely man(the owner I think),as was all staff we encountered.The place always looks so clean don:t know how any one can say it:s not.Plenty choice of food all presented so nice,hot and tasty.Between us we had chicken dishes,beef, lamb,fish,salads,live station cooked food e.c.t all splendid.To finish we had 2 scoops of tasty ice cream 40 flavours to choose from,my daughter-in-law so pleased she could eat a last sweet course of Sorbet,as she is Lactose Intolerant. Plates taken away,not too intrusive either.I know there are different experiences and opinions,but have visited many times at lunchtime,evening and had our Christmas Dinner here and we have always had a good time.What do people expect for 6.95 and refills on soft drinks for 1.50 good value in our books.Must just mention the girl who also waited on our table,long plaited hair beautiful pink nails.Thanks for the laugh we had again,we wish you well.xx

I went with a group of friends really disappointed with menu, a lot less on offer than normal and very very limited deserts with most ice creams now being charged extra for.

we came back in the evening after years and it was good value but........soft drinks are 2.50 per glass and the food never seems to improve at any level. As an Italian i am offended about how pasta is served, like in a canteen, overcooked with no skill whatsover. The pizza is made by Asian staff who dont have a clue. Starters have been reduced to a few and calamari where hard like a rock. The Indian section is 90% of buffet, Chinese non existent apart from the stir-fry. Dessert is 2 scoop of a bought somewhere else ice cream where a lady who dont speak English will try to tell you which flavour you can or can't have. This place does not renew itself and after years of coming here, i think it was the last time.

as soon as we got there was seeted at our table and asked what drinks we wanted all good but when we went for food not much choice of english food every think is some sort of spicy sauce or just spicy lots of curries which none of us eat thought ok we will av a nice sweet to find out we are only aloud 2 scoops of ice cream nothink else unless u paid extra £5 i dont eat ice cream so didnt even have a sweet paid £13-95 for a bowl a soup and a piece of bread 2 chicken legs and a bit of fish and a bit of salad no sweet i think not having choice of sweet is just stupid and only aloud 2 scoops of ice cream will not be going back again not worth the money would not recomend