The Varsity in Cambridge

Very disappointing. I expected luxurious, fancy, prompt, etc. The restaurant has tables crammed together, I was touching chairs with a lady behind me, there was nowhere for us to go. No space. This may be picky but even the actual chairs themselves were like cheap hotel chairs. On top of this the service was slow, they forgot things like our water, we had to go up and retrieve this ourselves. I could not believe how disappointing and underwhelming the place was. Would not recommend, definitely fancier restaurants in Cambridge!

Great central location with just a short walk to museums, shops bars and restaurants. Just pull up outside and valet parking will take your car away. From the moment we arrived all staff really helpful, room was clean and amazing views over Cambridge. Would definitely stay again.

Lovely stay, welcoming professional staff and somewhere I would certainly recommend others!

Super good location and super nice stuff especially dog friendly. I had my dog with me staying there and his welcome package made me jealous ;) definitely recommend it.

Lovely roof top bar. Excellent views and really nice cocktails.

Only used the rooftop bar but enjoyed the lovely views over the city and beyond.Found it to be a little pricey probably down to the tourist premium.

The location of this hotel is extremely convenient, right in the center with everything within walking distance. There are plenty of restaurants around, and it's close to the river and all the main attractions. Our overall impression of the hotel is pleasant. Our room had a slight 'old England' smell, but it didn't spoil our experience. Everything is very charming—the paintings, furniture, and wall decorations. The staff is friendly, the rooms are well-kept, and we had a good night's sleep without any noise from neighbors. We stayed during the summer and were very satisfied. Highly recommend

Roof top bar- very nice place for a drink, but when gets busy you have to wait long time for waiter to come to you

Fantastic staff that really made sure I had a good stay. Communication was good and everyone was very kind. I booked this place to be near a conference. It's very picturesque outside and centrally located. The floors are really beautiful. Some rooms have some really lovely decor. The rooftop bar has a great view, and the spa is a great way to start the day with a super hot steam room and sauna, plus a cozy gym in a brick interior. Thanks so much to the staff for making my stay work out well after an initial bump.

Not great… I came here with some friends to celebrate one of them getting married and we thought a lovely rooftop bar would be ideal. Unfortunately, the weather turned quite quickly and the rain started to fall. I understand this cannot be helped but the staff on the rooftop bar became discourteous, impolite and unwilling to help. 90% of the rooftop bar all rushed in to take cover and the staff started standing in the way demanding who was paying the bill and not allowing guest to compose themselves under shelter. This happened to almost every guest. Luckily, one of my friends paid the bill but for such a high end place in Cambridge, I expected better. Perhaps more decorum and grace when asking for money and assisting guests with drinks before demanding payment. I trust this review is read by management and I hope you discuss some suitable options for your staff to receive better customer service training.

Great location for visiting St John's College and surrounding area. Reception staff were friendly, polite, and very helpful. Waiting staff were also great. Had a lovely meal in the Six restaurant and we were lucky that the weather improved on our second day so we could enjoy a drink on the Roof Top Terrace. Rooms were very clean and comfortable. We would stay there again.

Tiny rooms. Cheaper hotels are better

The rooftop terrace bar excels with its great view and picturesque sunset, but the cocktails were a letdown, being quite mediocre.

Delicious food, Great for gluten free Fantastic service and atmosphere

Lovely hotel in just the right area

I was immediately greeted by such friendly staff who not only had my room ready 90 minutes before check in but also gave me a fantastic complimentary upgrade. The room was of a good standard and featured a wonderful balcony overlooking the Cambridge city skyline. I had dinner in my second night at the hotel and the lobster was gorgeous. I enjoyed this with a fantastic Margherita and the service was very attentive. Breakfast on both mornings was of a high standard with quality produce. Would highly recommend this hotel and restaurant, which is conveniently located in the heart of the city.

It was super windy the day we visited. Great views

Lovely hotel, I didn't use the pool/gym /spa but it looked lovely. I don't think staff training was on point, lacking a professional touch (everyone was friendly though). The light of my room went off in the evening, and the reception didn't communicate well in what they planned to do about it. My room was facing a back alley, there was a group of men was having such a party up until midnight. The noise level was not really acceptable and hotel did not stock any earplugs (Please do). The manager did offer a room swap for me and let me have both keys so that I don’t need to move my stuff during late hours.

A super nice Ais view of Cambridge.... and good cocktails

Only here for drinks. Service & drinks good but somewhat over-priced.

Good location for city center, but recieved bad service from a manager here and over heard how they speak to delivery drivers

This hotel offers a fantastic stay with its spacious and comfortable rooms,l. Situated in a prime location, it allows easy access to nearby attractions and amenities, making it convenient for travelers. What truly sets this hotel apart is its incredibly friendly staff, who go above and beyond to ensure guests feel welcomed and well taken care of throughout their stay. With its winning combination of great rooms, ideal location, and exceptional hospitality, this hotel earns top marks for a memorable and enjoyable experience.

I booked a stay at the varsity hotel to celebrate my birthday. The varsity is a fabulous hotel situated right in the heart of Cambridge tucked away from the hustle and bustle but close enough to be at any of the Cambridge university landmarks in less than 30 minutes. The staff at check where a delight, welcoming us warmly, giving us a brief overview of the facilities and then escorting us and our luggage up to the room. Our room was spacious and luxurious, the bathroom had a Victorian free standing bath, a shower. Full sized vanity and separate sink; which was a nice touch to a couples weekend. The varsity offer a fabulous selection of services, from breakfast in bed to their WhatsApp e-butler service; a 24 hour on call butler. Overall I couldn’t recommend the varsity hotel more for the perfect get away weekend. The Glassworks spa and gym located 5 minutes walk from the reception offer a gymnasium, spa with sauna, steam room and jacuzzi. Further offering Elemis spa treatments and Aveda hair salon. My partner and I enjoyed a couples full body Swedish massage which was the perfect way to finish off a great day spent out and about exploring all that Cambridge has to offer. The hotel offered bikes and organised punting for guests. Taxi services organised by the hotel were also hassle free and the rooftop bar and restaurant are truly worth every penny. The staff, where attentive and knowledgeable, kind and friendly. The food and drinks are outstanding and the view is breathtaking. We enjoyed both the dinner and breakfast service and both were something to be remembered.

The reception staff were very unfriendly and rude when we entered. Even though three were standing behind the desk, none offered to help. We stayed at the Hilton instead.

Great location and good restaurant. Views from the top roof bar and from the restaurant over Cambridge are fantastic Limited generic menu

Rooms are a little dated, with unpleasant views. However the staff were very pleasant and helpful. The hotel was niece and clean, with good amenities (spa, gym, bars, etc). Location is perfect as it's central. The hotel also offers a valet parking and it's very easy accessible by car.

What started off well, soon went down hill. The hotel staff are friendly and welcoming. Upon arriving to our room, we found water still in the kettle from the previous guests, we shrugged this off and thought no more about it. We booked their six floor restaurant for the first night, 20 mins into being seated I was called by the restaurant & asked if I was still coming! We laughed this off but my wife’s pasta was hard in places and cold in parts, leading us to believe it had been sitting under a lamp for some time. We returned to our room for drinks to finish the night off. The next day we ventured out and on return realised that had taken a bottle of wine that was 3/4 full, our damp robes were thrown on the bed, a flannel was screwed up on the desk and the slippers my wife used where left scattered around the room. I called reception explaining about the wine situation only and was told they would contact housekeeping, when they eventually returned my call I was told there was a tiny amount left. I explained it was almost full and I had put it over the other side of the room, away from all other items to be collected. They replied saying it would need further investigation which insinuated I was lying! This left my wife and feeling cheap and put out. I explained it was more the principle and also pointed out the other issues in the room. I did not get a call back. In the end I complained the next day and had the bottle deducted from my bill. This wasn’t my point or objective and left me with a bad experience. We won’t go back!

Still the No.1 rated hotel in Cambridge. Overseen by Roberto, the hotel's GM. There are 2 restaurants (SIX on the 6th floor has a great view across the rooftops towards Jesus Green). There is also a spa & gym.

Best roof top in town (maybe the only one in town…) Get a drink a dusk in a good weather day and you will see the best sunsets. You can get moonrise and sunset on full moon days. Great cocktails… food downstairs.

Great location just cant Park there! We parked on castle street and got a taxi there. Food was excellent 👌

Highly recommend the Varsity Hotel following our recent stay. The staff throughout the hotel created a warm, friendly atmosphere and the service was prompt and efficient. They really made a difference to our stay. The room was a good size, with comfortable bed and was well equipped. Views are good too. The bar staff were attentive and made great cocktails, breakfast was also good, again with friendly and efficient service. Check in was welcoming and checkout was speedy and the taxi they called arrived quickly. It’s well located for easy walking to the centre of town and its location by the river was quiet. I’d definitely book again when we visit Cambridge.

Came here for afternoon tea and received a free upgrade!! Highly recommend.