Nando's Cambridge - Retail Park in Cambridge

It's a Nando's.....you know what you are getting.

The best place with juicy and well grilled chicken. Oh how I love their halloumi .

I don't understand why staff is not informing their customers at the door about ordering rules, it's always so confusing. You must to pay through the app or at the bar first to get your order but you need to figure it out after sitting too long and waiting for the never coming waitress. It would be easier for all if they tell you that when they welcome you, it's so annoying. Chicken burgers were great but the desserts are not very tasty, especially some thing they call the ice cream. Texture is great but taste is artificial, it's even difficult to describe. The place could be cleaner, I know they always busy but their menus were sticky, and some food was kicked around the floor 🫤 The place is costly too. On a dinner for two you will spend around £50. A bit expensive for not a great experience.

There were only one nice staff member and they were the young lady behind the counter serving the rest were rude the food is over priced for raw chicken absolutely disgusting and when I spoke to the manager all I got were rudeness this place needs to be avoided I asked for my money back and didn’t get it and got told to leave Drinks are very expensive and they don’t have a good selection of drinks

Delicious food with a lot of choices, except drinks

I enjoyed the vegetables, peas, and broccoli. They were cooked lovely and great accompanying the chicken and rice.

overall, it was good, I went there on a Saturday evening, though, so I understand that it's probably one of their busier times, but it's nandoes, they had plenty of staff behind the till, but it all seemed a bit disorganised if im being honest, the wait times from order to eating was longer than it should of been, and my chicken thighs arrived more 'Flame grilled' than I would of liked, but the staff were friendly, and they were obviously trying. so it was good, but not great; food tasted decent just like any other nandoes, but in reality I never went there to have my socks blown off, just for some chicken and chips , which is what I got 👍🏾.

great service, great food. Used the app. Service really quick. Good value.

Food ok, shame about the miserable staff

It was a lunchtime, very quiet. We waited along time for food to arrive. We saw it under the heat lamps for 7 minutes, waiting for a waiter to collect. But members of staff pleasant .

North was wonderful, very helpful, kind and happy to help! She made our experience feel personal.

Good was lovely, my baby boy love the Mac and cheese. Though I did find the service was quite show.

Exactly what you would expect of a Nando's. i am not a big fan of the new online order system. Makes the process of ordering more insular. Coming to a location should include some human interaction, some recommendations, and encouragement to try some new things, some up selling! Otherwise, food quality is consistent and what you would expect.

We had a great time, nandos never fails

On-line ordering was slow and difficult. Food quality was fine, but seemed a bit expensive for what we ordered

Good food , service, atmosphere

The best Nandos I've been to, to date. Very fast service and good food.

Great food in lively surroundings. Very clean toilets (gents). Love the spring onions on the loaded chips.

Arrived at 6.45pm and they'd run out of salad and rolls....?! Also some deserts were off the menu....only told those once we'd paid up front. They were still seating people after we left? What were they feeding them? Staff disinterested, food that was available was very average....wouldn't go back!!

I use a walking stick, they were very accommodating and helpful bringing things to me rather than having to go to the till or collect cutlery etc.

Nando's is an absolute delight for grilled chicken lovers like me 🐔, especially when paired with that extra spicy sauce! The location near my gym makes it a convenient and enjoyable dining spot. The food is truly fantastic, and the service is top-notch. Just a word of advice: try to avoid the rush hours, as it tends to get quite crowded. But overall, it's a must-visit place for a delicious and satisfying meal!

Had a fantastic lunch with my wife! Service was great and a special thanks to Angel, he was super friendly. Will be coming back again soon.

Can't go wrong with Nando's. Definitely not the best food you can get around, but it's solid, and more importantly that's consistent, so you know what you'll get. Quality-price definitely good. 4 stars.

Can't go wrong with nandos, food always good but the chicken wings were abit tiny 🤣

Nice atmosphere for a Nandos, but service and food was just average.

Very fast service and easiest Nandos ever to get a table as no waiting at all. Staff are polite and great hospitality. However the food portions are for infants kiddy meals or their chicken is poussin size. The chips portions was larger than 4 boneless thighs. Food had Nandos taste but portions was ridiculous tiny, very disappointed.

Food sat for a while before it was brought to the table, plate was hotter than the food. Flies in all vinegar pots. Not the best nandos experience

Jacob was very nice serving us, made it a pleasant experience, and I’m happy we had him take care of us!

When leaving the premises and after thanking the waiter for the service, he mocked his colleagues by saying "He seems Mr Bean", which seemed like a great lack of respect to me because he said it openly, thinking that he did not understand their language.

Really nice place and really good food

Great service, took time to sort out food allergies order. Lovely customer service 👌

L because they support lgbtqbbq

I could see our order sat underneath the heat lamp at this point it had already been 40 minutes I see the servers just looking at the full platter and not serving it after which I asked the lady at the till for an ETA on our order, I could see what was happening behind the counter, our food was taken out of the heat lamp area and thrown because I'm assuming our food gone stale cold because no one bothered to serve it, till lady asks people in charge of that area and faces in shock🤷🏾‍♂️ I get it it's father's day it's busy but it doesn't take a genius to figure out that food had to be someone's not only food was wasted but time as well

Never again. We were told 15 mins wait for takeaway. It’s been 45 mins and still no food. The staff just lie and they can’t cope when it’s busy. No compensation offered. Absolutely ridiculous.

The food was excellent and not expensive, the place was nice and clean, as were the toilets. The service is a bit slow, but I'm not surprised why because the restaurant is full of people

Am sitting at the Nando's as I write this. Fries lying around the floor near my table for more than an hour. Has been more than 45 minutes since I ordered still haven't received my order. The baby chair was dirty when given to us. Had to take tissues and clean it ourselves. Worst nando's I have been to

Very efficient and welcoming manager and staff.

Whenever we've eaten in at this place it's been great. But I would never recommend anyone to use the collection or delivery service, it's hopeless. 80% of the time something will be missing. Up until now it's something relatively minor like the hummus drizzle, a dip or a pitta bread. Annoying yes, but not enough to write a review (refunds were given). But tonight they've somehow managed to not deliver the main dish (double chicken wrap)! How does that even happen? The incompetence at this place is quite impressive. And to put a cherry on top the refund given didn't even cover the items actual price! They also can't authorise a replacement to be sent so if you want to reorder you'll have to pay for delivery again. Do not order for collection or delivery from this place!

I’ve been to many Nando’s but this by far is our favourite one. Food is always so fresh, tasty and well cooked. A special thanks to Fernando, who is always very friendly and welcoming!

I did not get salmonella. Congratulations!

We were very surprised at how good the food was. We were expecting the food to be underwhelming as is normal for chain restaurant. The chicken was moist and was full of flavour.

Restaurant was around 50% full when we arrived and we were asked to wait 20 minutes outside. When we did get in we order within about 5 minutes and waited almost an hour for food with two table so arrived about 15 mins after us being served before us after on of them complained. When the food did arrive our two sides of Nando’s chips were put on one plate on one of the mains so it basically wasn’t two sides. Chicken was dry and over cooked, no real dressing or sauce. One of our mains included the herby dressing wrap which had hot sauce on it instead so the person eating it struggled and couldn’t finish it. I’ve been to this one before and it was much better. Disappointing Nando’s!

Food is always good when we go to any Nando's. However, I'm only giving service 3 stars as we ordered a cider...it wasn't in stock and no one told us. So we waited and waited for it to arrive due to staff telling us they would bring it, but it never came. Twenty minutes after our food arrives my husband went up to a manager and asked about our drink...that's when we were told it wasn't available. The manager did refund our £4 for the drink but I'm disappointed at the lack of communication between staff when taking orders. Yes, it was busy...but I've never seen it not busy. It only takes a couple seconds to go and check if something is in stock and if its not than take a request for a different beverage.

Very mid. Quite overpriced for what you get, not that the food is bad by any means. It's just quite bland. Safe bet to go if you're scared of trying independent food places because you're a picky eater.

Outstanding reception and treatment. The staff is very attentive at all times. Delicious chicken. We will back.

Best Nando’s I’ve been to. Very friendly staff

Food is excellent. Ordering procedure dependent on one's tech ability using an app. Help was at hand but one feels somewhat inadequate as a not so tech-savvy older person.

Always great food, specially catering for my daughter who has coeliac disease. Awesome service

Went to collect for a work lunch treat and there was some mess up with my order. Thats fine though! As they were swift with replacing, provided free sides, dessert and allowed a more expensive option. Service was absolutely top notch, they didnt need to go so far but did.

Ate half grilled chicken. It was good and there are different sauces to try

It was busy but I feel like the staff handled the rush quite well. Took a lengthy wait to get my food however I did mention an allergy so I assume thats why there was such a delay. The food and staff was lovely, it was clean despite the surplus of patrons. I would recommend if you've never been.

Staffs were very nice and helpful

The visit was disappointing. Whilst the greeter was very polite, the general air was on of a lack of staff, long delays, no cutlery, missing items on the order and no one actively checking the table or order. Whilst we were there a number of small issues spoiled the visit. Whilst nothing was show stopping there was little proactive resolution going on as they seemed stretched.

Positives - the chicken was good but it took 55 minutes to arrive from when we ordered. The side of mash potatoes was freezing - like it had come out of the fridge. Asked for a replacement which arrived well after we had finished our meals.

I was really impressed with this Nandos, I was feeling a bit down after a bit of a hard day, followed by a long journey and I couldn’t find anywhere for food as everywhere was full or closed (inc my hotel!) I rang Nandos and explained and they were super kind on the phone and said they would fit me in. When I got there all the staff were lovely and really helpful. Everyone had a great personality and smile and it made a real difference after a very trying day. My food came really quick and was really tasty, I had half a chicken with lemon and herb. (I’m a wuss with spices!) It was just nice to sit down in a welcome environment and decompress after a very long day. It cheered me up and made me feel a lot better. Thankyou Nandos, you have a great team working in this branch who are a credit to your company❤️

Great service, beautiful atmosphere, staff friendly ... Cannot fault this place at all. Especially John the manager, he was on point with his customer service.

Suffer from multiple food allergies. They catered well. Lovely food. Had an amazing meal. Thank you to the manager and staff.

Standard Nando’s. You know what you’re getting. Staff are lovely.

Comida muito saborosa, muito bem servida ,os molhos muito saborosos!! E bebidas à descrição!

Comida deliciosa, serviço rápido, simpático!! Molhos fantásticos😂

The food and atmosphere were great but the service was really bad. After we've ordered, we had to wait for almost an hour before the food was served. Same thing happened the last time we were here. And when the food finally arrived it was wrong from what we've ordered, so we had to wait again. No apologies were given. Half of what's on the menu was not available. Cutleries were not available and had to wait again. It wasn't the experience that we've expected.

Was left queueing for ages despite lots of tables available. Main person at the door kept leaving to clear plates from people sitting at tables, and lots of food under the heat lamp. I get that they probably did this to not overwhelm the kitchen but it felt like they were short staffed for how busy it was in early January

Food took over 30 mins to arrive (had to ask) and one meal was COLD when it arrived. Partner said it was cause our food had been waiting 15 mins to be served.

Food there was good! And it didn’t take too long either!

Not up to the usual Nando service. Waited over 40 minutes for chicken livers and when I complained about the wait, the manager on duty was disinterested! One of the waiting staff was the only person who apologised for the delay and the rudeness of the manager.

It's a bit pricey for simple chicken, but it tastes very good.

Took over an hour to get food. Nobody explained or apologized etc You can see the food sitting getting cold in the service window for up to 20 mins. The kitchen is clearly disorganized as parts of orders are ready well before others

As a regular at other Nandos this was a top rating from me.

Food is great but the service has gone downhill at this restaurant lately. Arrived for a meal in the middle afternoon on a Sunday, restaurant was maybe 2/3 full but food was taking upwards of 40 minutes after ordering to be served which is something that I had never experienced at Nando's before (also note that I wasn't made aware of this delay by the door greeter or by the person who took my order). The problem seems to be that this restaurant takes a lot of orders from food delivery apps, which get priority over dine in restaurants and they haven't scaled up to meet demand. Apart from the delay I can't fault the service, but for me the amount of time you wait for food is a big part of the service and the dine-in experience, hence two stars. I really needed to leave before my food arrived as I had other appointments and at that point the staff was very responsive and polite and gave me a refund on the food.

Best Nandos i have been in. Food really nice, service good and it was nice and clean in there

Normally I don't review. Yesterday on my kid's birthday we visited Nandos beehive center. We ordered 10 chicken wings (extra hot) and wings roulette. We were not served for almost 40mins. When I enquired, they served in next 5mins with cold wings with no extra hot sauce (but with an extra hot label). I felt that the meat was cooked long back after eating one. When I asked why this happened, they served with a fresh 10 chicken wings. But I didn't get an answer why they had served cold ones at first place. I didn't wanted to create a drama on my kid's birthday. Nandos is our favorite restaurant. We never faced such an issue with it before. Hope this will not happen again.

Terrible attitude from the manager. Very unhelpful! Failed to meet the needs of a gluten-free toddler. Eating there resulted in an emergency visit to the hospital! Such a shame as all the other nandos in Cambridgeshire are always so wonderful and sensitive to customer needs. Definitely won't be going back.

After gym session 🏋️‍♀️ at Nando’s. You can order at the table via a dedicated mobile app they only accepting contactless payment and you can still use your Nando's Card with mobile wallet.😊

Very convenient as a collection.

Lovely food, the staff were very friendly and helpful. The restaurant and restrooms were very clean.

Good atmosphere and the food was great, the kids loved it! Not as expensive as I expected, we'll be visiting again. Must visit if your a fan of spicy grilled chicken.

we visit Nando's on Monday as it's quite day, we was quickly shown to are seating, by polite staff member , last time we went was August bank holiday 2023 and it was very busy upto 30 mins wait, Now Food is good as is the service (sometime staff will walk by when the food has been placed on the counter unlights) , but it seems Nando's restaurant is looking very tired and dirty , the tables was sticky and menu had food stuck on it, the large bench seating areas' all could do with a good clean wipe over , and the floor area also need deep clean,

30min wait for table and 45 min wait for food. The food was nice as always.

If you want a quick, reasonable priced meal, this is the place to visit.

Great location. Good service and great atmosphere.

Just had my birthday dinner with partner and close friends. Service was quick with the orders, and the staff were friendly and helpful. Food was great but i could be biased as i have a soft spot for nandos and peri-peri.

Nando’s was very busy this evening - even at 5:30pm! However, every team member was working hard to provide a great experience with a smile. Saskia and Fabio were exceptionally helpful when I discovered that I’d submitted my order twice. My friend in NYC recommended this place, and the Team at this location did not disappoint. Thank you all for handling a stressful evening with kindness and incredibly fast service! I’ll be back soon!

Bought loaded chips, the quality has definitely gone down. Tasted very different from the days this product was launched

Josh/jordan/Justin??? Was great on till very helpful and polite very quick service.

We did a take away order today. Yet again chicken fino pitta was left out of my order. I wasted £13 on this (as we did not get it). This is not the first time this has a happened. My family were vey upset and the person who missed out on their chicken pita had to eat elsewhere, spending more money. I feel embarrassed and ripped off. Please supervise your servers better 🤷🤬😡 waste of time and money

Really fast service - ordered through the app. Great food. Polite, friendly staff

Buen pollo y excelente servicio

Lovely food,great staff and fabulous atmosphere!!

Atmosfera do espaço razoável para tipo fast-food, staff pouco simpático, frango muito bom, batata fantástica e com molhos únicos!

Food is as you'd expect at Nandos, but the service here wasn't good on a quiet Monday night. "Forgot" meals for 2 of our party, so waited almost an hour for meals to be served, were charged for items we didn't receive or order, and received (and were charged) for items we didn't order. Queried with staff - no apologies or explanations offered. Very brusk attitude from staff who didn't care.

Highly recommended for a grwT night out with family and friends.

Sometimes they do not have the full menu so better do not arriva too late. Queue.

Not usually a fan of big chains but the guy on front of house was excellent, entertaining and efficient. Food was quick and the best Nando's I've had. Would recommend for a quick and cost effective meal out.

Service was exemplary, big shout out to the manager with the beard, went out of his way to ensure our experience was top tier

The service here was brilliant and Dylan was outstanding, nothing was to much for him even though it was extremely busy. Friendly, helpful and professional.

Very nice Nandos. Food was standard for Nandos. Very nice restaurant with a calm atmosphere. Shoe door opening for toilet doors which IV never seen but good for hygiene.

The staff always looks after us very well. Kids and babies are welcome and the staff is always smiling at them, even when they get a little bit boisterous or loud. It's nice to feel that the whole family is welcome and the parents can sit and relax.

Staff friendly and helpful. Food was very tasty although they had no bone in chicken..

Ah, the enigma that is NANDO's takeaway. Once a beacon of punctuality, now it seems they couldn't organize a lemon squeeze in a citrus grove. You place an order on their app and it's like entering a time warp where minutes morph into hours. 10-20 minutes late? More like a mini-episode of waiting for Godot. And the management, darling, they seem to be on a permanent vacation in the Bermuda Triangle. Don't get me wrong, I adore NANDO's, but lately, their timing is about as reliable as a chocolate teapot. So, if you're a fan of time travel, mystery, and suspense, NANDO's takeaway is your next thrill ride! 🎢🤣

This store has now on two recent occasions, processed my order incorrectly. Previously having ordered through Deliveroo, various items were missing, and I was left with no remedy due to store closure at 10pm. Tonight - having requested breast specifically, and speaking with the store to confirm this on the telephone, I was disappointed to find they had provided chicken leg and not honoured the agreement. I have lost trust and patience with this particular store and will be not be recommending.