The Trent Port in West Lindsey

Trent port Gainsborough Pub. what a con went for a quick drink 52 mins we was in that car park and got fined £100 just called the pub and nothing thay can do so if going to that pub think again they will fine you look at there reviews the pub is probably getting half that money you get fined.

The burgers 🍔 were the texture of carpet underlay. Dry and tasteless. The bacon non existent and cheese a sticky deposit. Tired and worn furniture and fittings especially the light fittings. All the windows were shot with condensation. Toilets horrible too. We won't ever return !!!

The manager Ryan was very knowledgeable and gave me a fantastic recommendation on what dish to order and what drink paired nicely with this, will definitely be back to see him again

Bought a to good to go meal on the app. Was pretty good quality, to my surprise. Selection was great and was still warm when collected. Potatoes where a little dry but having been on display for however long can't really complain especially price paid. Staff friendly and pleasant.

Brilliant Place Loved it along with my Son

Don't go here unless you want a 100 pound parking ticket and some shit food

This place like many in the catering sector is lacking lots of investment from staffing levels to the interior it's looking very run down and well ready for a refurbishment. Went for a Carvary but after seeing the bin in the Carvary area over flowing and all the sides where the food is being served looking very messy from spills from other customers napkins all over the floor area and just a low standard of hygiene I had to go to the bar and ask for refund of my carvary meal as I wasnt happy with the food hygiene standards. This is not the staff at fault they was all run off there feet this is a higher management issue and needs fixing ASAP.

Lovely food, well cooked. Service by Faye was excellent.

Had the chicken burger but chicken to to over cooked. Ordered puddings but they all came out at all different times ment 3 out if the 5 of us had already eaten their puddings as the other 2 were still waiting. The chocolate fudge cake had been microwaved far too long so could be eaten as the chocolate was burnt. Definitely wasn't impressed. Save your money and go somewhere better. Wouldn't recommend

Food was fabulous as was our server Maxine, ideal if you like a minimal interaction kind of restaurant, scan a qr code and easy ordering, food and drinks came out in good time, wish hot drinks weren't machine made as this gives a half measure, overall was a really nice visit

Fantastic service from Maxine! Initially was made the wrong pizza but she sorted to straight away, very please with the lovely service! The pepperoni pizza was brilliant! Hot chocolate portion sizes could have been better but understand its machine poured. Atmosphere overall good, some loud children but the ‘seat yourself’ service means you can place yourself in a quieter area of the restaurant if needs be. Thanks for having us :)

I always enjoy a carvery at Trent Port and have no complaints about the food. What needs improving desperately is the environment, the seat i was on had risen and foam poking out of it, the wall had a chunk of plaster missing, the place looks grubby and this is why I wouldn't recommend to others

We attended for a birthday meal, the staff were lovely food was very tasty and good choice, we brought a birthday cake maddie and the other team was amazing singing happy birthday to my mum x

Kirsty was brilliant and sorted all our problems out, she's very wellcoming and is great at customer service 5 stars. The problem is with kelsey behind the bar was awful and I wouldn't give her 1 star if I could. Gave us dirty glasses and had a bad attitude when told about it. Very slow and seemed incompetent but kirsty saved the day

We come in for drinks pretty much every night and we can not fault kirsty she always makes us feel welcome and makes us enjoy our visit she is always kind and nice hearted and does everything she can do go above and beyond for the guests and team well done

Good points. Staff friendly on arrival, carvery was great as usual. Bad points. Was sat in the front lower part, was very cold and radiators ot on, the restaurant needs decorating and the toilets badly need attention, paint and plaster coming off the walls, the doors and paintwork are disgusting, paint rubbed off look like theyve not been cleaned for a very long time. I've put this on my last few visit feedback but nothing has changed

Was a lovely view over the Trent, busy pub, plenty of seating, child friendly, outdoor seating for the summer, staff were attentive, little care worn, very clean toilets, food on the carvery was plentiful and lots of deals, few delays but staff went above and beyond to make us welcome

Like the food and quality is ok to good. The vegetables tend to get dried out a bit under the heat lights. Our plates were not hot, so our meal went cold halfway through eating, which spoiled the overall experience.

Best customer service from Kirsty so polite lovely evening will definitely return she’s been so helpful pizza was delicious for bottomless and she’s an absolute asset to your team will definitely give her a 10/10 she’s the nicest girl ever

Amazing service from Danielle. Kind and friendly staff. Very accommodating. Food was also beautiful.

Kirsty is absolutely amazing and brilliant. Can’t fault the sarnie and chips just what I needed when I’m not ready for a carvery great staff fab food xxx

Kirsty was fantastic and helpful with taking the order and willing to help

Had a selection of the pick and mix starters. They were great 😊

Faye really fantastic service, and asset to your team. I dropped my plate of food at the carvery and she assisted me to get another one. 5* service. Well done.

We loved our meal out today. The gammon and beef was very tender. There is a variety of veg on and was very tasty.

We went as a family of 4….Very mixed reviews between us. 2 had pizzas that were ok & 2 had burgers.. not so good. The 2 burgers…. both said the burgers tasted & from the texture, that they had been reheated in a microwave & were not enjoyable. They left most of theirs. I also asked a waitress when deciding what to order, if chips came with pizzas … her reply ‘erm I don’t think so’ It’s a while since I’ve been to Trentport.. not sure I’ll rush back.

Came last night for a long over due catch up with friends. Food was great, carvery was fantastic 😋. There was a lovely atmosphere and the staff were so friendly n great with our children. We will definitely be returning. Thank you x

Fantastic carvery, a meal full of taste. Atmosphere was good and the service provided by Kirsty second to none. An enjoyable meal out.

Was made very welcome by Kirsty who helped us throughout our visit.

Great service, great food, great staff and great prices. Fully recommended . Thanks Kirsty and the rest of the staff 👏👏

Lovely & Friendly service by faye me and mum had a carvery it was very nice food x

Foods great. Not really much atmosphere. The staff are really helpful. Worth popping in if your passing.

Served by Cat today, service with a smile 🙂 Lovely selection of pick and mix starters that looked so good I had to tuck in and nearly forgot to take a photo!

Spoke with Maxine. Very nice waitress excellent service.

It's a good carvery pub restaurant. The food and the service is good and very reasonably priced.

Once again excellent service and food.

Friendly staff kirsty and Marine very helful

Lovely pub Kirstie and maxine very friendly

There ace 👌 (kirsty boss) that's very good

Really quick being served, cheap and cheerful, never disappointed, always nice to have breakfast, staff are lovely and always check if you’re okay

The pub is ok. It would benefit from a refurbishment. When we last went specifically for the carvery as there was an offer on. We were told only the full price menu was available. So a bit disappointing.

Always lovely! Cheap and cheerful, staff are really helpful and happy to help!

Food was good staff excellent but place is a bit run down

Visited on Tuesday 28th January in the evening..staff super helpful and friendly staff especially lady taking order.After a few hit and miss visits food wise was pleased to see freshly made potatoes and vegetables abd thoroughly enjoyed our meal

Called in the other night for dinner when staying over in town and was not disappointed. Staff did tell me they were closing early but plenty of time for dinner. Had a carvery and all nice and hot with plenty of choice. Staff friendly can't compline.

The upholstery on the dining chairs was tired and badly stained to 15 minutes before I told I needed the app. I was sent conformation of my booking but because I hadn't got the your app I didn't receive the barcode, your staff kept repeating I need the barcode I showed the confirmation email and again was asked for the barcode. After asking to speak to the manager and promptly your manager arrived to explain that I needed the app and to download it for the barcode. I feel that you staff on the till should be able to advise me about the app or be able to find my booking via the confirmation email reference.

For staff and bar staff was rell good and kirsty was rell good x

Absolutely great carvery with a good choice of veg. Service at the tills should perhaps have two people particularly if you are just ordering a drink and have to queue with the food orderers, or vica versa. Having every type of order queuing at the same till leads to significant waiting at times at peak periods, particularly if its a big drinks order. Management should "read the room"

Dropped in for a drink. Poppy served us with a welcoming smile. Cat came over to us to see if everything was alright. All round nice visit.

Best carvery ever....really tasty hot food....pleasant staff...

Service from Cat and Poppy was lovely

Welcoming staff thank you Cat Maddie and Poppy, food was nice but pub was looking slightly tired.

Absolutely fantastic! Called in for a mid week carvery. The beef was tender and tasty, potatoes crispy, veg not sloppy and rich thick gravy! Thank you xx

carvery today made even nicer because it cost £6.00

I came here with my best friend for an amazing night and I wasn't disappointed kirsty and maddie are both absolutely amazing and will go out of their way to make the customers happy also poppy was really polite overall an amazing experience

Faye was an excellent staff member today Excellent service

Great pint. Brady was very happy and helpful

Danielle was fantastic, really lovely and friendly.

Marine was as pleasant and helpful as always, vet nice young woman.

All was ok but allergies not addressed but one staff member (kirsty)was amazing she went above & beyond to resolve the problem & made me feel better about eating Thanks as I always eat here with no problem.

Great food, and super service from Kirsty..

Food good when it was eventually topped up. Place looks a bit scruffy some of the seats are very worn. Light bulbs out ect

Was very busy but short staffed. All the staff friendly and helpful despite being run off their feet. Carvery fresh, hot and plentiful.

Excellent friendly service today from Danielle

A fairly priced eatery. Not the best, but certainly not the worst. The staff are usually helpful, parking it great etc. Certainly worth popping in if you are passing and hungry.

Just had a lovely Sunday Carvery here, can't fault it at all.

Carvery was good , good choice , been several times and will go many more . Recommended.

Absolutely amazing service from Danielle

Brilliant thank you once again guys for a gorgeous meal 💞

Very nice food staff, very friendly and the ice cream Machine not working so Danielle sorted it and made my little girl very happy

Food mostly good if you get there early. Staff are friendly. The chairs are filthy and need burning and replacing. The whole place needs a good clean and decorating. You stated in a post 4 months ago that "you were awaiting a date for a little work to be done in the restaurant to get it looking nice and fresh again". Obviously you are still awaiting that date?

Had 2 carvery’s via. Takeaway on Uber. Both times the cauliflower was underdone. The gravy was tasteless and vegetables woody

Excellent service from "Poppy" once we'd navigated the app.

I dont like to moan,and will give any place a chance, xmas cavery meat was ok, the rest absolutely pants, service terrible.pizza was shocking bad,un cooked, i took home a desert doggy bag. I dont say this lightly, worst restaurant experience so far

We had our family Christmas party tonight and WOW it was amazing. We put a pre order in from the festive menu and all the food rolled out on time. Thank you to James for doing a fantastic job. Even though it was busy he kept that ship sailing. Thank you to the kitchen staff: Paige, Elliott and Pete for serving us delicious food. Poppy for our drinks and Kelsey on the floor. James really was the front runner tonight, he kept everything moving smoothly and we couldn't fault a thing. Thank you Trent Port for having us. We even had time to our secret santa, a pub quiz and a sing song. 5 stars weren't enough for today, so here are a couple more **

We went to Trent Port for a Christmas dinner/to celebrate my grandparents’ wedding anniversary. The whole team (in particular Kirsty) went above and beyond to make our meal extra special. The food was fabulous and the excellent service made everything even better. They catered for my mum, who is gluten free - they even had an amazing gluten free chocolate fudge cake, so she was even able to have a proper dessert. They also had gluten free gravy too. The meal was also excellent value for money, which is incredible considering the service and the way they catered for different dietary requirements. Thank you so much for a wonderful evening - we’ll be back again very soon!

Kirsty is without doubt the most kindest and efficient person we have ever met, she goes beyond her role of duty to make sure your visit at Trent Port is perfect, and that’s what it exactly was, the food is superb! And it wasn’t a small measure, I have eaten in the top restaurants of the world, and this Christmas dinner was the very best, the soup was stunning, the main meal and carvery was incredible, and my apple pie and custard was the best I have ever had. I have now put Trent Port at the top of my restaurant list, and placed Kirsty as the very best I have met in service, her kindness, and friendliness is fantastic, thank you Trent Port, and thank you Kirsty from the bottom of my heart.

We booked a pizza making party for our daughter’s birthday party with a small group of friends. The service, from initially booking up to the party, was fantastic. Kirsty, our host, was friendly (and very patient!) The set up was great and all the kids had a fantastic time rolling out and making their pizzas in a private area of the bar. Such good value for money and great quality food (the unlimited ice cream was a bonus!!)

Terrible food. First time visiting. Tried to use the app with discount and it crashed, had to order at the bar and was refused discount. So had to pay full price..This was a family of 7 people. Burgers were questionable as to meat content. We all had Burgers and no one ate them all. Very poor quality food. Ice cream was yellow and tasted very strange.Definitely do not recommend and will never return to eat.

Normally food is ok but recently when we have been to say the least very disappointing the peas are like bullets,the sprouts are that hard you could easily break a tooth and they are too busy trying to cut your meat that thin they just give you crumbly bits,the carrots are dry as a bone last time we was there my husband tried the pork crackling and came out with a dental bill no joke.....

Uber service was lovely and my order was packed by Kirsty. With a lovely message when I recieved it. Thank you😊

Nice meal made better with a Monday to Thursday money off deal.

Visited with a friend for Sunday lunch. Food was nice, plentiful and service was prompt. Staff friendly and attentive.

Great place enjoyed the food love coming here

Sent an email offering £6 Carveries complete with Booking Form - booked in, went for my carvery together with family, to be told there were no carveries but hey we could have a full-price other meal instead.....no concessions made towards the extra cost, no sense of any responsibility being taken by the restaurant, they simply kept saying 'it's not our fault'.....which it clearly is when you know how many people have booked in on your offer!! Badly run and poor customer service - avoid at all costs.

Although slight delay with the meats not being ready but it was worth it. Everything was fresh..

Food good and meats excellent. Spoons get a bit hot for dishes so a glove may be an idea? More cranberry sauce please- bigger bowl 😀

The staff and the food is always lovely

Absolutely always love the Carvery from here, never goes wrong, really good birthday choice and really lovely servers and manager, thank you for an amazing night !!

Lovely staff and great food - Danielle was very friendly and is a credit to the pub.

If you like rock hard roast potatoes and dehydrated peas this is the place for you

A really nice place with friendly staff. Good carvery. There could be more staff actually serving as you can wait around 10 minutes just to place your order.

Absolutely brilliant breakfast, great place and great staff!

We had a meal here for the first time, we will never go again. The chips on both meals were cold and tasteless. We waited for the pudding it never came even after I asked about it. We had to leave as we had another appointment. The coffee was instant.

No the normal standard very poor carvery

This is the 3rd Stonehouse restaurant we have visited for breakfast, and by far the least clean of the 3. The amount of dust on top of the toaster, water urn and other equipment, would suggest that they have not even been wiped down in days/weeks, and the table we sat at, although wiped clean before we sat down, had a used tea bag left on the seat. The food was acceptable, but appeared to have been out under the heat lamps for quite a long while, with some items none the better for being so. All in all not the best experience.

Lovely food and great service. The pub is looking in need of redecoration esp a new carpet. Graham was incredibly helpful, professional and friendly.

Had to wait over half hour to have our place cleared and then another half hour to get to our desserts was not happy at all has put me off coming back

Very slow service water well over half hour for are desserts no staff to be seen when went looking for them was not a very good experience

Fantastic value for a birthday teatime meal