The Trent Port in West Lindsey

We went to Trent Port for a Christmas dinner/to celebrate my grandparents’ wedding anniversary. The whole team (in particular Kirsty) went above and beyond to make our meal extra special. The food was fabulous and the excellent service made everything even better. They catered for my mum, who is gluten free - they even had an amazing gluten free chocolate fudge cake, so she was even able to have a proper dessert. They also had gluten free gravy too. The meal was also excellent value for money, which is incredible considering the service and the way they catered for different dietary requirements. Thank you so much for a wonderful evening - we’ll be back again very soon!

Kirsty is without doubt the most kindest and efficient person we have ever met, she goes beyond her role of duty to make sure your visit at Trent Port is perfect, and that’s what it exactly was, the food is superb! And it wasn’t a small measure, I have eaten in the top restaurants of the world, and this Christmas dinner was the very best, the soup was stunning, the main meal and carvery was incredible, and my apple pie and custard was the best I have ever had. I have now put Trent Port at the top of my restaurant list, and placed Kirsty as the very best I have met in service, her kindness, and friendliness is fantastic, thank you Trent Port, and thank you Kirsty from the bottom of my heart.

We usually come here after we buy our Xmas tree. We've been doing this now for a few years. The staff are so friendly and working hard. Everyone is happy eating their meals and enjoying each other's company. There are some crazy Xmas jumpers being worn. Food really does speak for it's self. Absolutely delicious and plentiful. We will be back next year but we might try another time too. Merry Christmas too all at the Trent port xx🎅

We booked a pizza making party for our daughter’s birthday party with a small group of friends. The service, from initially booking up to the party, was fantastic. Kirsty, our host, was friendly (and very patient!) The set up was great and all the kids had a fantastic time rolling out and making their pizzas in a private area of the bar. Such good value for money and great quality food (the unlimited ice cream was a bonus!!)

Terrible food. First time visiting. Tried to use the app with discount and it crashed, had to order at the bar and was refused discount. So had to pay full price..This was a family of 7 people. Burgers were questionable as to meat content. We all had Burgers and no one ate them all. Very poor quality food. Ice cream was yellow and tasted very strange.Definitely do not recommend and will never return to eat.

Normally food is ok but recently when we have been to say the least very disappointing the peas are like bullets,the sprouts are that hard you could easily break a tooth and they are too busy trying to cut your meat that thin they just give you crumbly bits,the carrots are dry as a bone last time we was there my husband tried the pork crackling and came out with a dental bill no joke.....

Kirsty and kelsie b are amazing can’t do enough fantastic servers come in hoping to see them xxx

Uber service was lovely and my order was packed by Kirsty. With a lovely message when I recieved it. Thank you😊

Nice meal made better with a Monday to Thursday money off deal.

Visited with a friend for Sunday lunch. Food was nice, plentiful and service was prompt. Staff friendly and attentive.

Although slight delay with the meats not being ready but it was worth it. Everything was fresh..

Sent an email offering £6 Carveries complete with Booking Form - booked in, went for my carvery together with family, to be told there were no carveries but hey we could have a full-price other meal instead.....no concessions made towards the extra cost, no sense of any responsibility being taken by the restaurant, they simply kept saying 'it's not our fault'.....which it clearly is when you know how many people have booked in on your offer!! Badly run and poor customer service - avoid at all costs.

Great place enjoyed the food love coming here

Food good and meats excellent. Spoons get a bit hot for dishes so a glove may be an idea? More cranberry sauce please- bigger bowl 😀

The staff and the food is always lovely

Absolutely always love the Carvery from here, never goes wrong, really good birthday choice and really lovely servers and manager, thank you for an amazing night !!

Lovely staff and great food - Danielle was very friendly and is a credit to the pub.

If you like rock hard roast potatoes and dehydrated peas this is the place for you

A really nice place with friendly staff. Good carvery. There could be more staff actually serving as you can wait around 10 minutes just to place your order.

Absolutely brilliant breakfast, great place and great staff!

No the normal standard very poor carvery

We had a meal here for the first time, we will never go again. The chips on both meals were cold and tasteless. We waited for the pudding it never came even after I asked about it. We had to leave as we had another appointment. The coffee was instant.

This is the 3rd Stonehouse restaurant we have visited for breakfast, and by far the least clean of the 3. The amount of dust on top of the toaster, water urn and other equipment, would suggest that they have not even been wiped down in days/weeks, and the table we sat at, although wiped clean before we sat down, had a used tea bag left on the seat. The food was acceptable, but appeared to have been out under the heat lamps for quite a long while, with some items none the better for being so. All in all not the best experience.

Lovely food and great service. The pub is looking in need of redecoration esp a new carpet. Graham was incredibly helpful, professional and friendly.

Fantastic value for a birthday teatime meal

Very slow service water well over half hour for are desserts no staff to be seen when went looking for them was not a very good experience

Had to wait over half hour to have our place cleared and then another half hour to get to our desserts was not happy at all has put me off coming back

Beat carvery, roast beef - perfection 👌 roast potatoes - beautiful meal Highly recommend 👌 👍 👏

Friendly nothing to much trouble

Gainsborough lad born bread moved away 20 years ago move back six months ago since moving back literally every time cannot be bothered to cook we Pop down, Works out two or three times month we come with our grandson auntie and uncle sometimes. We come for the breakfast like today or we come for the carvery The food is always well cooked and actually very good quality for the price and plenty of it Staff are always polite, friendly professional. One of your staff is the reason for the review most of the times I come I see a little girl called Kirsty. What an absolute legend she is nothing is too much trouble always professional always polite respectful And what tops it off even more if you’ve had a bad day Just want to have Some food and a beer she has the most brilliant smile to make you think that the world is not a bad place I went in for breakfast today Sunday she was running around making sure everybody was happy and satisfied What a credit to your establishment, Kirsty. Keep up the great work love.X

On 26/10/24 I came for a drink with friends before and after going for a dog walk, when returning for a drink I entered the pub and went to the toilet to then get stopped by a member of staff called kelsie for her to say to me ‘you have to be a customer to use the toilets’ for my friend then to reply ‘for your information I actually work here and I’m also a customer right now ‘ she then huffed and puffed and walked away from me. Kelsies attitude stunk not very good customer service

Many problems when arrived, ordered food to table, items on menu not appearing in search online, entered 1st time user code of 25% off,once all food selected. Got to pay screen said had paid everything vanished. No way to reorder and use the discount code. Went to bar had to reorder so had to queue as only 1 member staff to serve drinks and take food orders. Explained problem to said staff was confused so put through again and manual discount applied. Told 45 min wait on food, mine was carvery, meat was down to last little bit 1 serving. Monumental amounts of pots veg and everything else just no meat I got last. Over hour later waiting children hungry getting upset my wife's guests (her birthday) getting annoyed food is so late baby no longer wanted to eat as so fed up waiting. The shining part of story came on form of young lady called Maddie, she was helpful and playful with boys she tried hard to make them happy. She brought ice-cream and extra bowl with toppings. She continued to ask if we needed anything and was so attentive. She made the whole experience better. Not great as we have been walk in customers for a long time but not in a year things need revamping but with more like Maddie the experience is good. Had contact from management apologies have been given, and a satisfactorily solution been given. More than happy to amend review on my next visit. Thanks from us to you.😁 Update 2nd visit 26/10/24 Well what a difference this visit was greeted at door with smiley faces, the atmosphere was immediately warmer with an inviting feel. And staff was busy. Shown to our table and think menu may of been different, but the faves was still there, scampi, huge burgers and of course the carvery. Ordered drinks at the bar and Kirsty was serving us. She was very polite and very well spoken, she was comforting in her knowledge on how to apply the voucher we received to make good our last trip. She made sure we was properly satisfied and made sure we was happy with order. Fodd did not take anywhere close to the previous visit and it was like a whole new show the manager Kirsty obviously knows how to run a tight ship, making ours and the fully packed restaurant guests enjoyable. The food was amazing the baby loved the scampi as did our infant and wife. Dad and sis had burger OMG these things was huge so juicy and succulent, to much for sis to finish. And me the birthday boy was content my gammon was gawjus not salty not fatty, not greasy. So many veg and pots are amazing huge crunchy tho a man with few teeth I could not enjoy all. Once again I would love to thank Kirsty and all her staff for a brilliant meal, and will certainly return and recommend again to others.

Breakfast was very good thanks Graham.

Meet up regularly with friends usually have carvery very nice 👍

Had lunch on a Tuesday. Roast potatoes were very hard and cold, and they didn't have any cranberry sauce. Other than that a good meal. Good price. Would go again.

Maxine and faye delivered good service today and with a smile. Went to the trent port on wednesday today again and faye was brillant today helped out and made our day.

Food a bit dry server didn't seem to want to be there

Just had a lovely Sunday Carvery here, can't fault it at all.

Quick Sunday lunch butservice for taking orders and drinks poor.

Let done when arriving came upon a notice saying pizza only did not stop

Great place to stop for breakfast.

Excellent service by first and maxine brilliant friendly staff

Breakfast was superb just what you needed place was a little tired and would do with a lick of paint..

Staff were rude,carvery was cold and disgusting we were treading in dropped food on the floor.My glass was dirty had to take it back and ask for a fresh drink. Everywhere was damp and smelly.

Great meal as usual. Danielle was super helpful and nothing was too much bother.

Danielle was very pleasant behind the till and the food most enjoyable.

Worst carvery ever. All the veg was bone dry, as if it had been under the heat lamps for about a fortnight. The meat was ok, which was good as the gravy was needed to soften the rest enough to make it vaguely edible. Luckily we used a Quidco gift voucher so effectively it was free.

My sister and I visited today for the carvery. My family and I visit regularly and always enjoy the food and service. Everyone makes us feel welcome. Unfortunately we have been a bit disappointed over the last few visits with the roast potatoes. They seem drier and crisper, harder to cut and then do not have much potato inside. Thank you to everyone who works there for making our visits enjoyable.

Excellent value for money, very friendly and helpful staff.

Hi it was very good thinking about going there for a Christmas meal

Well booked a table for 11.30 to be told carvery wasn’t till 12 so ordered drinks and waited went to queue for food and one member of staff seemed frustrated and angry about something then when another member of staff came out the kitchen she looked at me so I smiled and she rolled her eyes then when the lady finally came out to save our food she was lovely but unfortunately the food just wasn’t nice all tasted very rushed hard carrots sloppy stuffing black things in the mash potatoes. Me and my partner love coming here but yesterday just wasn’t good at all

Lovely breakfast this morning. Greeted at the door by Cat, served by Graham on the bar and had table service from Steve 😁. He's only a temp but put his best foot forward. Breakfast was great as always, plenty avaliable and can't grumble at the price

We travel 400 miles for your carvery and we we were very disappointed the food on the hot press had dried out you could not pick the serving spoons up as they were so hot We have been there before and enjoyed the food We will not be back I did complain to the bar man

Absolutely delicious carvery even the kiddies ate their meal and they are really fussy. We are all full up now and ready to go home for a snooze.

The restaurant was far too hot, glad we only went for drinks and sat outside. The guy serving us poured 3 pints of Madri from a Coors pump that had a hand written sign saying Madri stuck on it. These were in Guinness glasses. Also ordered a half Madri shandy which took two people to pour.

Apart from staff the food, building fabric and atmosphere were pretty dire. Not a pleasurable experience.

Food was great really enjoyed it

We came for my girlfriend’s mums birthday and it was absolutely amazing as always I especially want to thank James and poppy for being amazing hosts

experience absolutely shocking went there for my daughter booked and reserve a table for 5 no1 at the desk on arrive to meet or greet are party we had to find are own table went to the bar shocking bar staff no manners very slow food was horrible no1 about to complain was literally left with no staff no reassurance to see if we was all okay wouldn't recommend doin an 11 year old get-together there massive disappointment

Breakfast was lovely at Trent Port. We come here regularly. They have plenty of choices and my son especially loves to visit for breakfast. Danielle gave great service and was very friendly and attentive.

Short notice, but fitted us in, staff very pleasant and friendly, food amazing and cost including drinks was very reasonable, Maddie especially attentive.

Had a lovely meal and Danielle looked after us brilliantly

Came for breakfast for the first time was very impressed the service was good so was the everything else

Came for breakfast this morning and was greeted by kirsty absolutely amazing young lady and very helpful thank you

Great service especially from kirsty :)

Kirsty was very helpful and friends. Lovely service

Thank you lovely breakfast and welcome from Kirsty

Stonehouse (Trentport) Gainsborough is a family friendly place to eat. We come here because it is somewhere you can enjoy a family meal without the washing up. Kirsty is a very welcoming young lady and is always happy to help. Trentport offers grest value for money.

Had a Pizza Party for my children, they absolutely loved getting to make their own pizzas, they loved getting to roll their own, choosing their own toppings and then taking the pizzas up to the chef to be cooked. James and Kirsty we're brilliant with the kids keeping them entertained!

Love coming for drinks and breakfast always a lovely welcome from kirsty will definitely come again to see her happy face

Storehouse (Trent Port) Gainsborough is a family friendly place to come and enjoy a family meal without the washing up. Kirsty is a delightful, caring young lady who is always welcoming, thus we returned time and time again.

The staff are always friendly and welcoming, always good carvery never had an issue with the food at all, Danielle is a lovely kind person always smiling and warm

ordered a breakfast via uber. it was really good. as good as eating in. i had a selection of everything and they kept the beans and tomatoes in a separate pot. lovely note from Cat on the bag, thank you Cat :)

What a great meal, service & seating area. Danielle made our experience more relaxed with her chatty nature.

Served by Danielle, good friendly service

Danielle was very helpful and polite.

Another excellent breakfast. Food was hot & cooked well. Member of staff dealt with my booking professionally. A different member of staff called Charlotte served our table. She was polite & an asset to Trent Port. Good visit & will visit again soon.

Had our usual monthly meet up. Excellent as normal. Charlotte the server did a splendid job.

Lovely place and Charlotte was charming and a good addition to trentport

We had a lovely breakfast, freshly cooked and plenty of food. Charlotte was friendly and attentive.

Lovely breakfast and young Charlotte was lovely server

The food was OK, wasn't the best! The veg was very watery and just not tasty. The beef was very fatty. The staff was good Liam was very friendly and helpful and made our visit lovely

I went to the Trent Port for a family celebration and was really impressed. There was a good selection on the menu and the food was delicious, the service second to none. I will certainly be eating there again.

Carvery was good as usual. Premises need decorating/refurb

Great beef. Veg good selection. Roast potatoes very dry. But overall good. Would return.

Such amazing food, our waitress was called Danielle, she was lovely!

Service was amazing, big shout out to Danielle for looking after us all evening

Lovely food! Danielle was our waitress and couldn’t have been more welcoming or helpful :)

I have been here multiple times and the food just keeps geting better and better every time. Today I came with my dad he got a carvery and I got a pizza. Danielle was great at serving and had a bit of a chat with me,all and all it was a great experience,definitely would recommend.👍

Just be carful people, you get charged for parking !

Very quiet,exceptional service, excellent staff and overall condition

Carvery meat was very good, veg choices were okay but kind of lacking in flavour. Kelsey was very polite when she came to clean our table, for service individually she would get a 5 star but the rest of the service left something to be desired, interactions are very minimal here so if you aren't very social or someone who doesn't like talking then it's great.

I was made to pay for a tiny pot of bbq sauce,which should already be on a mac and cheese. My partners stuffing was like a paste.

Relaxed Sunday breakfast. Very attentive staff too.

Delicious all you can eat breakfast, staff helpful and friendly, would definitely orecommend it and will be returning soon

Has a great breakfast this morning. Staff including Brady were brilliant.

Danielle was really nice the food was brilliant would recommend

Came here for breakfast, plenty of options lovely food and lovely staff highly recommend

Just popped in for a cheeky Sunday breakfast, as good as always

Very pleasant experience today.