The Travellers Rest in Hartlepool

The woman serving at the bar during tea time on 21st October, Customer service skills we're diabolical so rude and stand offish, felt.like you were putting her out to do her job absolutely disgusting.

Attended a funeral party food was lovely staff good though soft drinks were very expensive

Pleasant atmosphere, good food at a reasonable price. Friendly service at the bar as always (Maria).

Lovely afternoon, welcoming. Good food, quick service. Great sausages. We will be back.

Very nice food and great servile, nice atmosphere!

Lovely food and atmosphere. Reasonably priced. Staff are lovely and friendly. Definitely recommend.

Always a great place to come with family! Food and service always great, would definitely recommend a visit!

Katie was very lovely and professional, credit to your team 👏

Served by the lovely Katie, made us feel welcome and excellent service. Thank you 🙂

Megan best bar maid in the north east but won’t give me a bar tab

10/10 always come hear when in Hartlepool never disappointed

Beautiful atmosphere, lovely food

Maria 2 great service with a smile and a lovely diesel pint

Booked this place for a reception after a funeral. Staff were so friendly and attentive and the amount of food provided was very generous. Thank you.

Very good, specially for pub food, the burger was spot on and great fries. Will definitely be back again.

Great local pub, good all round to be honest and me and my family go here often, It has a seated sheltered outside area with very large TV and good sound system, it's also got heaters for winter months, outside there is also a large beer garden with traditional picnic style benches, all outdoor areas accommodate for food too. All it's missing in my opinion is a children's play area, then it would be the full package, hence only 4 star review .

We had a wonderful time at the travelers rest, I had the large Mixed Grill which I have to say was extremely good for the price and size and can honestly say it's the best I've had 10 out 10 easily, the rest of the family had Burger meal, small mixed grill and a Chicken mix dish which they all enjoyed too ,we Highly recommend this and will be returning soon many thanks The Hendy family

It was our first visit and we were very impressed with the service and the food was excellent. The staff were friendly and helpful. Lovely atmosphere. We went on a Thursday BOGOF burger day,one of the nicest burgers I have had .

Lovely food as usual 😋 and now you can have a wonderful dessert as Julie's Cakes 🎂 have partnered with them 😋 😀

It's a Flaming Grill Pub, not a out in the sticks home cooked food place. You know what to expect before you order. Staff very friendly and good atmosphere.

Great food and a great atmosphere on a weekend. Staff are amazing especially Megan who always goes above and beyond to cater for our large family gatherings.

Went to the travellers rest in Hartlepool to try the new menu. It was beautiful, had the chicken flatbread and my partner a mixed grill. Good was lovely, served in quick time and the staff were really friendly. Got served by Megan...she always gives great service and always with a smile. Deffo return and food and served always fab

Had the lamb kofta flatbread, kid had southern fried chicken burger, was really nice food, quick service and with sports on.

Great family pub, good grub,with a good choice of beers and lagers,also sells wine and none alcoholic drinks. This pub has improved immensely in the past two years.

It's just been awarded Kitchen Of Excellence so you know the food is tip top !!!

Food was lovely and the service was excellent I wound highly recommend

Lovely staff made you feel really welcome. Nice atmosphere and great value for money. Our "go to" place for get togethers

Didn't have what we wanted on the menu. Service not good as there was only one serving. Food was poor and not hot.

We come yesterday for lunch fir our anniversary. Food was lovely. Good atmosphere and waitresses always checking everything was OK I'm sure if there was a problem they would have sorted it straight away it cost us 47 for 2 mains 2 puddings and 5 drinks which I think is very reasonably priced. Enjoyed our meal and will be coming again . Didn't have to ring and book in like most places we were able to walk in take a seat and order which was nice as if u want a surprise meal or a hour out you don't need to pre plan.. my partner has the xl mixed grill and I had gammon would recommend.

staff are very helpful and friendly, food was fantastic

Had a great night on Saturday race night. raising money for cancer research. Great service as always, well done Suzi and the team

Food was really nice with lots of options and great value i would say the soft drinks are a little expensive with 3 cokes coming in at over £10

Very expensive.. don't buy big coke

Went for dinner and was absolutely lovely service was spot on and very friendly and polite staff

Came in with my dad and children for a mid afternoon meal. We chose this place as it allows dogs in. We ordered the BOGOF burgers and two XL mixed grills. We have eaten at many establishments however we both agree this was by far the best steak we have ever had. It was cooked to perfection, plenty of food and excellent quality. Plus the kids enjoyed theirs too. Only down side is the very noisy slushy machine lol. We will definitely be coming back here. Thank you.

lovely place, lovely people, up the shaymen

Stopped in, as part of a coach load of Halifax fans, on the way to the football. Nice big pub, half of it was closed off for us. Projector and decent size TV showing the early football match. Everyone was really friendly and welcoming. Would deffo stop there again next time we're playing Hartlepool

Both myself and my husband had a mixed grill and it was absolutely delicious. Would dine there again very soon. Great value for money, great service and great food. Highly recommend it.

Decent place for cheap food with plenty of choice. Very kid friendly place also so ideal for families.

Come for food was lovely.. Megan served us she lovely and broughy the food out she very helpful

Really shocked at this place went to funeral here on 7/3/2024, the staff were shocking talking about people over the lack of tea they supplied, 20 cups were catered for but more than expected turned up, the staff started to charge a £1 for a cup with nothing in but hot water ran out took 40 mins and multiple complaints before more hot water was supplied, my issue was I get not enough was paid for. Firstly to charge £1 for empty cup and secondly to talk about customer behind there back behind bar when people could clearly here was disgusting at a funeral at that, there was a lot of money spent on alcoholic drinks and soft drinks especially when on a typical Thursday the place is empty id never have expected the greed of a pub like this we were truly shocked and on such a sad day to make it even worse is unforgivable, lesson learnt won’t book this place or even come for food god only those what the family felt about this despicable, well done Suzanne for the brilliant welcome NOT as you can also see by my review I take this seriously and very very rare do I leave reviews like this it upset me to have to do this but people have the right to know the truth, also the pub was empty only guess there was ourselves and sorry 2 family’s having. Meal in other room so the wait shouldn’t have been this long at all and staff talking crap about guess I’d unacceptable, the family were happy as this was kept away from them they were grieving enough without this kinda stuff to deal with in the day there no excuse suzanna you should be able to trust and leave your team in your absence and trust they will look after the pub and customers as you would expect

Just had lovely family dinner everything was perfect

Cam into Travs tonight amazing service Maria 2 and Sam were rushed off thee feet but couldn’t do enough for me ! They made me feel welcome yet again I will be back !! What a team thanks to both of them

Food was tasty and staff were friendly

08/02/2024 we came for my sons 8th birthday, they accomodated 18 of us instantly, great food, desserts and drinks. Maria, the barmaid, was incredibly hospitable and had taken care of all our needs, lovely woman. Will be back for more family events. Thank you! XXXXX

Love going to this pub food good and premises nice and clean wether it's a dinner or a steak never been disappointed the staff are lovely and efficient we have being going for years would recommend it all

A group of were in the travs on Friday prices r ridiculous compared to other pubs in the area Toilets absolutely stink the smell takes your breath away & stings your eyes

Family meal for my Grandsons 18th birthday we had a variety of meals everyone enjoyed what they chose. Family friendly great service

Christmas Day at the travellers was amazing food great service and very friendly staff great price Definitely back next year x

Absolutely gone down hill my food was cold when it came.

Me , daughter and dad had Xmas dinner on Xmas day at 2 pm. Staff/ management were so understanding as we lost my mam a few weeks before Xmas, and we had booked her place with us. Everything was on time, food was hot, tasty and yummy. 😁 The atmosphere was great, and the staff worked very hard ( especially the girl serving us , Megan I think they called her, big white bow in her hair. All being well, we'll be back next year. Massive well done travellers rest.

Food it's delicious. Obsessed with the millionaire sauce they do.

Nice pub, great food, really great steak 😋

Good service, just didn't have the first item we requested on the menu ( it was a sharer option, but we did end up getting almost the same thing, but had to pay a bit more to get it individually each). The food quality was good & the waiting time for it wasn't bad either. Overall, we quite enjoyed it.

Good pub and atmosphere, good food at a reasonable price

First time vista very friendly will be going again

Good food, friendly staff, a good pub

Great food at amazing prices. All the staff are great. Especially Sue! 5* Such a welcoming place to visit.

The food wasn't up to its usual standard tonight, too dry.

Can't comment about food as only went for a drink .But the snorters where busy in the toilets

The food was really good, it's a very lively pub if that's what you're into, for me it was a bit too loud. You have to queue along the bar to get served, which I found a bit strange, but it works. I was served by a moody lady who was a bit sharp, but all in all, it was good, and we all enjoyed it.

Lovely place for a pint Sam is sound as well

Amazing meal as usual and a free pint for downloading the sports app bonus Staff friendly and helpful a great night out. Thankyou

Great food, great prices, great service and such a chilled atmosphere.

Really nice family restaurant/pub. Happy hour is good for cocktails with plenty to choose from.

Best food about tbh really love it here always their as it's good food great prices with the way thi gs are atm love it all-round great place

Won a voucher for £20 at a recent village fete , I had a mixed grill and a pint of lager. Food very good, I ate the lot. I went Wednesday afternoon very quiet.

Decent food and a reasonable price. The staff work well and remembered our drinks orders for next time we went to the bar...

Great pub for a quick bite to eat and to watch the sport. TVs everywhere you look and a huge one outside too. Great selection of beers and spirits, always something to suit everyone’s tastes. Same with the menu, large and covers all bases - I had the sausage flatbread today and it was gorgeous!

Food was very good. I did previously leave 4 stars and since my experience yesterday with staff members I have decided to now leave a 5th star... only advice I would give is the menus are sticky and parts of the table are too- however you can tell they are wiped down but not all edges are fully wiped. Lovely women who worked there offered to get us a drink while we where eating to save us having to get up. We didn't reserve a table but there is an option too... food was lovely, typical pub grub and i like the choice of picking 2 styles of chicken from the chicken mix up menu... other places in hartlepool only offer one - Although I do think they should add tortilla wraps to a "side" for the chicken mix up menu. Otherwise great experience and would return for a 3rd time 😆🌞

Good deals on shots. Manager was lovely and friendly so fab service. Thank you for making our day as good as it could be. HUGE beer garden out the back which I had no idea about and I've been coming here for years!

Had chicken meal was lovely but would have been better with garlic sauce! Girl sed they get asked all the time but they just dont do it 🤦‍♀️

Food was nice staff friendly nice and clean

Popped in for some food and must say was beautiful, had the wings and mixed grill and was perfect . The staff seem lovely and friendly. Would recommend this place highly

Ordered Sunday lunch, I opted for chicken fillets, which was like rubber, so I didn't eat it. Roasties were frozen, but over cooked, potato was smash. Only thing nice was cauliflower. But I suppose you get what you pay for and at £7.95 a head you can't expect much better. I tried it, but it's not for me.

Nice place. Staff are friendly and the atmosphere was good. Good selection of beer and they have a very handy powerbank rental. Sports bar looks good, but I didn't drink in that bit. Recommended.

Great food and compliments to the chef. Really good value for money. Staff are very polite and friendly and deserve credit for how they treat their customers. Thank you and see you again soon.

Had a Funeral reception here after my mam's cremation .While the food laid on wasn,t the best , ( hot food could have been kept hotter ) the staff bent over backwards to keep us happy . My Dad and me did see the Room 3 or 4 days before the event and both agreed it was what we wanted . WE made the mistake of miscalculating how many people would turn up ( We allowed for 50 and 24/25 arrived ) at the end of the reception the Staff plated the remaining food up and we all could take it away with us . I have never been in a position of organising anything like this , but found the charge per head to be very reasonable . As for my Dad feeling Ripped off ,Having actually spoken to him he does NOT ! Any Previous reviews are not the opinion of everyone concerned .

I took my family for a meal / snack into the Travellers Rest this afternoon and wasn’t disappointed. The food is superb, hot and quick to arrive , 👏👏 eaten in a pub with a lovely atmosphere and friendly people. I have recently moved into Hartlepool and will be using the Travellers Rest regularly 👍

THE REVUE OF TERRY RIGG IS HIS AND NOT MINE OR THE REST OF THE FAMILY AND FRIENDS

Just been 1hour ago we got 3 mixed grills one of the mixed grills smelt like sweaty feet but the other ones wer ok

it was disgusting the steak stunk like sweaty feet and the gamon was white and chicken was packet chicken

Once again an absolutely amazing meal and great service at the travs!!!👀😃 Came piping hot and flame 🔥 grilled to perfection Keep up the great work peep's

Fantastic food, superb staff, and a beautiful bar and beer garden. What more can you ask for?!

Normally very very good and reasonably priced; however steak was a little chewy this time and it was very hot inside; all windows steamed over

Had such a lovely meal for Mother’s Day today, the staff were all lovely and friendly. And the meal was a great price and tastes delicious 😋

Pleasant place, staff very helpful and food and drink very nice,and prices very reasonable will go back

Lovely food, excellent service. Staff all helpful especially Lucy, Suzie and Kaitlynn who always go above and beyond to help

First time visiting here. We have come all the way from liverpool and I have to say the service is second to none. Especially Lucy! What a lovely lady, Nothing was too much trouble. 😁

Good atmosphere along with decent food and a good range of drinks Ordering on the Greene King app is faultless with quick service

Food was lovely and really cheap...

Had such a lovely family meal today. Just went out for lunch and the service was exceptional. A massive thank you to Sam who made me and my family feel welcome

Exceptional staff, especially Sam. Went in for a meal and a drink with the family. Amazing service from start to finish, definitely recommend going

Nice pint and good selection too

We booked a room, for a birthday/ Retirement, Family Party, At The Travellers Rest Stockton road, Hartlepool, on Sunday the 8th of January. We had a meeting prior to the event, with The duty Manager, Sam. Everything that was arranged for the party, Room,Staff, health and safety, was delivered on the day , with professional standards, friendly, and, competent people, throughout the wonderful party. Every person , would, join me, in congratulating The Travellers Rest, for a most wonderful experience ❤️Thank you from 40 ,+ very satisfied customers. We would recommend, Hartlepool's, Travelers Rest for , Competent , Friendly, professional staff, appitizing Food, Clean , and tidy , facilities, overwhelming hospitality. Well done , Travelers Rest Hartlepool.

Christmas meal 2022.. started off with wrong starter but never the less carried on soup was cold daughter had cold starter but complained chicken cold they brought back warm chicken hopefully not microwaved 😳. The staff didn’t seem in the Christmas spirit. young bar staff and waiter/waitresses very helpful. Then the Dinner it was terrible absolute waste of money. Don’t take my word try it and leave ur own review.

Wonderful food and service on a busy Christmas eve shift - the staff were marvelous!

Friendly polite service food lovely

Such lovely food and great price, hats off to the server(Asian woman) the hardest worker I think works there, the rest of them keeps hanging around amongst themselves chatting, not the first time I've seen this here,otherwise great place.

4.95 for a pint, shocking, then ordered a steak to be cooked medium, it came out well done, peas cold and frozen chips is just a lazy chef who can't be bothered to cut home made chips.