Based on 141 opinions finded in 1 websites
Based on 141 opinions finded in 1 websites
Nº 194 in 228 in Coleraine
Nº 37 of 42 Other cuisines in Coleraine
Opinions
Me and my partner went for dinner in Coast. The restaurant was really dark inside with only some tables having lights directed to them. We had to order at the bar and pay at the point of ordering, which has never been the case previously. Our food came out very quickly, however only 1 dish was correct. I had to get up to flag down a waiter to inform them that they had given us one incorrect main, side and dip. This left my partner eating his meal before I was served mine. The waiter said sorry but as we had paid before there was nothing else really to be done. I got the peppered chicken pasta and the slices of chicken were like that from a packet you would buy for sandwiches but just heated up in a sauce. Overall it was really poor and disappointing.
Z R . 2024-10-05
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Super little restaurant tucked in to the gorgeous harbour in Portrush. Beautiful setting overlooking the beach and harbour, with a lovely walk along Ramore Head after dinner. Super priced food and drinks, very tasty burgers and fries that were very filling. Lovely and attentive staff- faultless visit thank you so much! Highly recommended 5*
Jenny W . 2024-08-17
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I was not happy with this trip, I went in for lunch and unlike their usual kind service and great quality, but I was suprised to find that after asking for pepperoni on half I was told “No, we don’t do that” I said I was willing to pay for it in full and was met with the same response, and for three kids and two adults to be £82 pounds is absurd, a fall from grace.
Tom C . 2024-08-02
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The Coast Restaurant in Portrush is a fantastic spot for families and kids! The laid-back atmosphere makes it perfect for a relaxed meal. Their expansive menu has something for everyone, but the pizza and pasta are especially to die for, our family favourites would be the Coast Pizza, Chicken tagliatelle and the Mighty meaty. We are always made to feel very welcome at Coast and the team there is awesome, always delivering great service. Highly recommended!
Foodie reviews . 2024-07-25
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Our reservation was for 20:00 and the restaurant was deserted when we arrived; there seemed to be more staff than customers. Being a pizza spot the pizza we ordered was painfully average, we were thankfully hungry but the food was no better than your average takeaway/fast food place. After around 20:50/21:00 we did genuinely feel like the entire staff was waiting for us to finish our food so they could close up. By no means were we eating slowly - we had two pizzas, a bottle of wine and two cocktails. It was a weird vibe and felt like we were being watched the whole time, so after we finished our pizzas we hurried with our drinks and left. Very average food and the staff seemed eager for us to get on our way.
Roman . 2024-07-20
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We had a great time at Coast restaurant at the Ramore! The place was busy with a good atmosphere, and the staff were really attentive. The Italian-style food was fantastic. We enjoyed the crispy chicken Alfredo tagliatelle and carnivore pizza. The truffle and Parmesan fries and the salt and chilli fries were excellent sides. Highly recommend!
Jonathan C . 2024-06-30
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Our visit to Coast Portrush was delightful. The atmosphere of the restaurant was warm and inviting, with a modern yet cozy decor that made for a pleasant dining environment. The staff were friendly, attentive, and knowledgeable about the menu, enhancing our overall experience. The pizzas were incredible, showcasing high-quality ingredients and expert preparation. The Spicy Triple Pepperoni and The Royal Hotness were both standout pizzas, offering bold flavors and are up there among the best pizzas we’ve ever had We highly recommend Coast Portrush for anyone looking to enjoy delicious pizzas in a welcoming and vibrant setting. We look forward to returning for another wonderful evening in the near future
ciaran . 2024-06-23
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We visited the coast restaurant on Saturday while out on a family day trip to Portrush - we hadn't booked a table but happily got seated straight away by a polite young lady, she had made us aware of some new additions to their menu too! I normally stick to the classic American hot pizza which is always a 10/10 but decided to switch it up and go for the hot mess chicken burger, which was unreal! Really good southern fried chicken breast cooked in spicy sauce and blue cheese dressing, would highly recommend!! Coast is always a must visit on our trips to Portrush - great menu and great selection for kids too.!!
Jamie F . 2024-03-28
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Stopped off for a quick bite to eat - I always return to Coast as you just know what you're getting & it's ALWAYS so so good!! Me & my friend both got pizzas and chilli fries, can't go wrong! Tried out the lasagne bites to start, never had anything like them before - HIGHLY HIGHLY recommend! Big shoutout to the staff too – super friendly and on the ball. They made sure we had everything we needed without being overbearing..
clairencfoodie . 2024-03-28
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My Wife and I love any excuse to get to the Ramore and when we seen the new mouthwatering dishes at coast on social media we were in the car and away! We ordered the Zinger burger and chillionaire and split them so we had half each.Absolutely Amazing dishes and we expected nothing less. Also a shout out to JD for looking after us as we had arrived with no booking. 4 more to try and we are already planning our return. Highly recommend!!!!
Fergal D . 2024-03-28
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I've been a nuber of times but it seems that every time I go the service gets worse and worse. We were seated at 17.45 got appetisers at around 18.00 nachos so not a hard thing to throw together. It is 19.00 and no sign of the main just 2 pizza despite asking staff twice.
Sightsee01205993991 . 2024-03-01
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Was here for a birthday meal for a friend. Surprised to see a house burger with no dressing which 2 of us had. We had to ask for fries and garlic potatoes which had been ordered to be brought out by which time we had finished our burgers. Another dish which was chicken tagliatelle had about 2 pieces of chicken in it. Was surprised to see my dessert being brought out with a candle on it as staff sang happy birthday to the person who hadn't ordered a dessert! Naturally we didn't leave a tip as we didn't feel the service was up to standard and as we were leaving we heard one staff member say to another "No they didn't leave anything". Doubt I would return or recommend
Shirley M . 2023-12-03
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Attended this restaurant on 2nd November around 7pm. It was quite busy but we promptly got a bench table for two. We found the food and service very good. The prices were also quite reasonable in comparison to other eateries in the area. The staff were very polite and helpful. Not intrusive but there when required. We also liked the decor. Would definitely go back.
Pat M . 2023-11-02
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Delicious vegetable pizza and curry chips!! They were helpful about my dietary requirements and gave lovely portion sizes. Had a wonderful evening and the staff were very nice!
Vacation67768498631 . 2023-09-03
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Booked a table for a group of 10 ( 6 children , 4 adults ) & we had a wonderful meal ! We had a beach hut style booth which was great as we felt we weren’t disturbing other tables with our noisy littles , Food was delicious , adults all enjoyed burgers and the kids meals … every plate was cleared !! Abigail served us and was very welcoming and checked back often to see if we needed anything. we will return again ! It’s not a weekend in the Port without a trip to Ramore restaurants but Coast is our favourite ! Our only suggestion is have more kids colouring in pencils as they were running low xxxx
Juliezzzzzzxx44 . 2023-08-19
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Brilliant experience honestly, we had not booked a table so we didn’t expect a table but we had managed to get one the manager was very helpful and explained as how they had a lot of people booked. We were looked after very well by a young man called Harvey who was very attentive and stopped and asked us if we needed anything every time he passed. The food was also beautiful and highly recommend, please try this lovely restaurant.
Passenger17974554674 . 2023-08-13
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We had booked a table for 11 people at 8.00pm (a family dinner). Some of us arrived at 7.50pm and we're told the table wasn't ready but to wait at the bar. We waited and the rest of our party arrived by about 8.05pm. Having stood around feeling like we were getting in the way for 40 minutes, we were finally shown to our table at 8.40pm. However when I say table it was a booth designed for a maximum of 7 persons, which 11 of us were expected to squeeze around. We were eventually given a second booth and our dinner party was subsequently split in half and we ate at separate tables. This was very disappointing as it was supposed to be a family reunion type of dinner and had we have known Coast can not actually sit 11 people together we would not have booked a table here. So an altogether fairly poor dining experience and it's needless to say....we won't be back to Coast. 👎
N1708RIchrish . 2023-08-12
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Absolutely fantastic! 3 adults and 3 grandchildren. All had amazing meals with fantastic service, especially from Harvey. Could not fault the evening at all. Grandchildren have been before and asked to go as we had not been, it was wonderful. Really reasonably priced too . Thank you Harvey.
Mariachute . 2023-08-09
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Booked a table at the coast, was very disappointed to be seated at a bench which was looking over another table. This was so close that the men which were sat in-front of us turned round and could have a conversation with us, almost as if we were sat at their table. Whilst ordering food, myself with a peanut allergy was questioned on why our waiter had went to check with the kitchen about my order. This made me feel very uncomfortable and almost like an inconvenience when it was a simply allergy request. We ordered drinks with our waiter and patiently waited for 30 mins as we understood the place was busy. After our food arrive we asked the waiter where our drinks were as we still had not got them. The waiter said he would “double check”. He never returned to us. We started to receive looks from the bar but ignored them as we weren’t trying to be inconvenient. After asking for our drinks again we got informed that our drinks order had been thrown out because our waiter did not ask for id. The supervisor then came to us and check id(which was all valid) and never apologised for their mistakes. We finally got drinks AFTER our meal was finished. No cutlery was provided until we asked for it. Food was nice although hard to enjoy without drinks, cutlery, a proper table and no personal space. We watched other couples/families/groups of friends have to step over stools and push past people eating their food to get to their tables. The place was overcrowded. This resulted in very poor service. I will never be returning and not recommending to anyone as i’ve never felt so uncomfortable in a restaurant as I did tonight. A truly disappointing restaurant with so much potential.
Rachel M . 2023-07-29
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We are great fans of the Ramore complex but have always shied away from Coast but tonight because it was the only place we could get at short notice we booked a table . What a surprise it was ! Service was good and the food was fresh and tasted great Will definitely be back
Z8070ORkarenb . 2023-07-22
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Ordered a takeaway. Ready on time (mid week) however not perfect. Pizzas hadn't been cut, sauce was missing from the house burger and french fries were pathetic for the price of them. Overall disappointing and wouldn't return.
Susan M . 2023-07-19
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We have been customers of the Ramore restaurants for over 20 years but this experience was simply shocking. We had booked a table for 9 people. On arrival we found out we had been given a booth and a bench in front which meant some people would be sitting with their backs to us. When we approached the booth we realised there was a huge rip in the tablecloth. There was also food all along the bench at the back. The waiter staff didn't seem to know what to do when we mentioned this. They said they would clean it. I asked for a new table cloth as this one was unhygienic as it had a large stained hole. Apparently, new ones have been ordered but aren't here yet. Another booth he and available but it was also stained with a huge rip. We spoke to a young waiter who was nice but didn't seem to know what to do. We ended up leaving and heading to the wine bar upstairs. We were able to get a table for 9 there. This would have been unheard of in previous years on a Friday night. There seemed to be a lack of a manager in both places. Food was ok but the fact you go to order at the bar and get your own cutlery whilst paying £18.95 for pasta seems insane. The food used to be reasonably priced which made up for the fact you basically served yourself. You could go to a much nicer restaurant with proper table service, nicer food and better staff. Overall a disappointing experience.
Kat6126 . 2023-07-10
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I had the nachos for a starter and peppered chicken as a main. Both the food and service were excellent.
Helen C . 2023-07-03
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I’m not usually one to complain and I can’t fault the service but the food was disgusting and the table ware was dirty ‘the harbour burger’smelt and tasted disgusting..sorry
Venture63729273060 . 2023-06-29
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Please don’t attempt to go here with a child, especially one in a pram or buggy. Having realised that it wasn’t possible to bring a pram/buggy into the premises without dismantling it due to the old fashioned revolving doors (and a notice up saying no...
shirleym799 . 2023-06-28
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Not what is used to be. Food below average. Kids meals just main and drink, no ice cream. Don't order kids pasta with beef sauce - random concoction & not child friendly. Staff not very pleasant really. Disappointed and won't come back - has been...
FarAway50034939206 . 2023-05-28
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Went for dinner, granted we hadn’t made a reservation so we were happy to await our table which we were told would take around an hr and we were happy to have a few drinks at the bar. Well, a few drinks at the bar...
Resort651165 . 2023-05-27
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Myself and friends went to the Coast for some dinner- we were disgusted by the hospitality. We waited 30 minutes to be seated even though we had booked a table, whilst waiting the desserts were sitting out uncovered and the waitress picked it up with...
Andrea W . 2023-05-12
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So went here with friends on 22/4/23,have never experienced the like of it, absolutely appalling service,rude staff members,with attitude,food brought to table with no cutlery or condiments,cold pepper sauce,wrong order,staff member wanting to clear table and get bill,while my friend was still eating,the list goes...
AndD70 . 2023-04-23
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Brilliant for pizza & pasta for the family to share, We where greeted by a friendly young man when we entered the restaurant, we didn’t book a table as we were just visiting Portrush for one day, he was very helpful and showed us if...
Steven G . 2023-04-01
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We booked a “table” for Saturday at 7.30pm, arrived and was greeted by a guy who frankly, really shouldn’t work in customer facing roles, it doesn’t hurt to smile or at least acknowledge your guests. He showed us to a bench at the back of...
Trek30818066553 . 2023-03-20
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It's been a while since we have been in Coast, but had family visiting and thought it would be the best option for the kids. It was a great evening, friendly staff, food was great and desserts were even better. Also offered gluten free pasta...
Karen_Dinsmore . 2023-02-24
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Went to check out the new Pizza menu and it did not disappoint! Best pizza I have had in ages, really nice menu selection and the staff could not have done enough for us. Will definitely be back!
Stuart D . 2023-02-05
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Always enjoy trying new restaurants within the Ramore complex. Looks like the restaurant has had a recent makeover. Good food, great staff
Alan1234567891 . 2023-02-05
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Great evening in the coast this past weekend! Wood fired pizzas are to die for! Great theatre being able to watch the pizza chef show his skills and prepare them in front of you at the clay pizza oven. Hot Nutella pizza dessert was a...
John L . 2023-01-30
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Visited Coast with my sister and her kids on Sunday and had a great experience. It has been a while since I had been. The new wood fired pizzas were delicious and being from Belfast - the pricing was great! The sizzling brownie dessert was...
sashamorris1990 . 2023-01-30
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The table booked for 7 pm food arrived at 8.05 pm drinks came about 10 minutes before the food. A couple who came in after us that got seated beside us, got their order taken before us and were able to finish their starters and...
garypK900FY . 2023-01-01
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Pizza was an absolute disgrace. There’s quite a high standard of quality with competitors in Portrush so was appalled at the calzone pizza. There was no spinach. Tasteless. Sparse toppings. No sauce. Flavourless. Chewy rubbery base. Never again. Full price at £10 too.
daisydaff . 2022-12-11
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This was our first visit to Coast, a birthday dinner and we had hoped it would be similar quality and reputation of other restaurants at the Ramore. However we were immediately disappointed when upon arrival when we were left waiting to be greeted and seated....
Wilmani65 . 2022-10-16
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Went for dinner in Coast this evening. Arrived early and got seated fine. Waitress took our drink order straight away , went downhill rapidly from then. One waitress was sneezing and coughing the whole time we were there. She was rubbing her nose with her...
Vacation08372299761 . 2022-09-17
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Disappointing. We regularly get a coast takeaway and really enjoy it. We even persevere with the inflated prices during the Summer which pushes a meal up about £5 a portion, winter prices see deals and half price pasta on Thurs, Chicken chill penne this time...
Allie-red . 2022-09-15
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Very pleasantly surprised given the wealth of negative reviews (which I only spotted after a friend had booked it ) . We were a party of 22 and they had some difficulty accommodating us. They called us on the day to push our reservation back...
DMYLiverpool . 2022-09-11
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Am reviewing this restaurant so that a decent balance can be set as there are a lot of negative comments surrounding this eatery. We went on a busy Friday night and found it to be very accommodating and friendly. We were seated promptly with food...
chocolate06 . 2022-09-06
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We haven't been here in a few years despite living locally as the whole Ramore complex had started to go downhill. Recent local reports of poor quality food at exorbitant rates are true. The only positive thing is that because it still is popular with...
ponaire . 2022-09-04
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Rubbish. Where to start? Slow to take the order, but it was Saturday night & busy, so to be ezpected. After a very long wait, one of the burgers came without chips & none of us had cutlery. 2 requests later, cutlery arrived - still...
Longtallkel . 2022-08-27
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We had booked here again for tea after being before and having a great previous experience.This time was definitely not the case..Our soft drinks coke and Fanta at £4 each tasted like fizzy water with added colour no juice taste at all.My meal was the...
Ppmmjjjj . 2022-08-26
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Visited Coast with family including 2 children under 5 with the Ramore restaurants being a favourite of ours for manu years After being shown to our table and taking our order, which in fairness was normal, we then had a 40 minute wait just for...
peterhS4162TD . 2022-08-21
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Our kids just love the Coast and we don’t eat anywhere else when in Portrush, it’s not just the excellent food but the friendly staff really make the experience for us, the free ice cream for the kids is an added bonus. Have to mention...
grahamjI1687XD . 2022-08-19
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We had a lovely meal. My husbands back was very painful and at the time we arrived there were only bar stools but the young manager, I think called Anna, was very kind and caring and she made sure we got a table with good...
Jenny B . 2022-08-19
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A group of 10 of us booked a table 2 weeks ago for Saturday night, we were 10 minutes late due to the lack of parking facilities and were promptly told that we had one hour to vacate our table. All 10 of us were...
Dream119892 . 2022-08-19
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Had a table booked 3 weeks in advance for 7 o’clock and when we landed for our meal (party of 10 ) were shoved into a tight squeeze what can only be described as a dog kennel no room at and then told that they...
Ammd12 . 2022-08-16
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my friends and i booked to come here for dinner in advance. when we arrived we were not greeted by any members of staff and had to make ourselves known. when we were seated there was only 3 seats at our table despite the booking...
sammyeats222 . 2022-08-14
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went here with my friends we booked in advance we had to wait 25 mins for our order to be taken as well as only 3 seats at our table for 4 after it was it took 40 mins for 4 soft drinks to arrive...
806anneliesew . 2022-08-14
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Booked a table a month in advance for a group of 18 friends. I asked the manager when booked to make sure that the group wasn't going to be split up between different tables, he ensured me this wouldn’t happen. When we arrived we were...
Privateryan6799 . 2022-08-06
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Good food but service was diabolical -felt like leaving at one point things were so bad-would not return due to this
karenbE1623VO . 2022-07-22
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Friendly and attentive staff,quick service,super pizza all at reasonable prices.Everyone left happy!Being able to book a table now is a huge plus.
JeffDon10 . 2022-07-20
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We arrived 1 hour earlier than booked, a party of six due to the rain. We were kindly seated even though they were busy and given a booth at the top. Served by a young girl, Aimee who was pleasant and professional. Aimee only needed...
LeanneT697 . 2022-07-07
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Recommend people to not eat here. Firstly the starter arrived to the table before the drinks. It wasn’t to after the starter was finished to we received our drinks. When the drinks finally arrived one of the mixers was wrong. When the main course came...
188evieb . 2022-06-24
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I ate here recently for the first time since it was renamed back to The Coast. The menu has been significantly stripped back from its previous form during its time as The Tourist. No longer any tacos and burritos and side orders are also limited,...
TomTTT . 2022-05-12
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We had booked the table for 3pm and when arrived we were seated promptly. Told could only order of QR code. Proceeded to get all 7 of our drinks, meals etc onto the order then no WiFi or signal to complete order. Alot of huffing...
carolyng54 . 2022-04-14
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Visited The Coast for the first time in a long while having been regulars to all the Harbour complex restaurants over the past 10 years and would have always recommended all the restaurants in a heartbeat. This was our first time back really since everything...
Kerrymua . 2022-04-11
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Having booked a table in advance we were told that only ‘bench’ tables were available. However then shown to a table that would seat 6-8 people (there were 2 of us). Food was just about ok although the salad turned out to be a random...
KateREBristol . 2022-03-27
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Visited whilst on holiday with my son.We did not have a reservation but were advised we could sit at a ‘bench’. We were slightly wary at the prospect but we didn’t need to be! It was great! Service was good from both a ‘ supervisor’...
simonm540 . 2022-03-24
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Booked a table for 2 people on Saturday at 6pm at Coast . When booking a table, i would expect an actual table. The supervisor in coast, (blonde hair young girl) abruptly advised its only tables for customers of 4 or more. I said if...
N_IrelandSmiles . 2022-03-14
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Arrived 5 minutes before the booked time and had to wait at a small area beside the bar along with 15/20 others. After 10 minutes of feeling squashed we were called to our table. The table had food from the previous customers on it and...
Tommo1111 . 2022-03-06
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Not sure what was the worst part of the experience. The unfriendly waitress bringing the drinks, the hour wait for the food, the soggy burger bun, the tiny portion of pasta for £12, the unidentifiable sauce with whole tinned, slimy mushrooms in it………… oh wait...
BigDL . 2022-03-05
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I have never received such bad service in an restaurant in my life! Myself and four friends arrived for a “bottomless” night however the service was the worst I have ever witnessed… only received one drink in over one hour which arrived after we had...
CityBird1 . 2022-02-26
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We had to wait such a long time on our food as busy doing takeaways.When the food eventually arrived it was lovely.The staff were very friendly.
janicea169 . 2021-12-19
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I take a very balanced view of Tripadvisor reviews, as I think you’re more inclined or motivated to leave a negative review than a positive one. However in our case, we can only concur will the current ranking of Coast in the Portrush restaurant league.
Beckinhill . 2021-11-23
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We normally love Coast/Tourist but this time was a big disappointment. 20% off food tonight sounded great. We went about 620pm and only had to wait at the bar for about 15mins. Once seated, we ordered via the code and waited and waited and waited....
RuthH831 . 2021-10-28
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The food was bland and dreadful a bit like an overpriced fast food restaurant. We will never be back here and would not recommend.
hoenstlady . 2021-08-31
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Having waiting 30 mins for a table we were shown to our table with high stools(not that comfortable). We ordered food on the app, pizzas, pasta, burgers and sides all of which were of good quality and served quickly. When it came to ordering drinks,...
Gary A . 2021-08-16
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From the moment we set foot inside this place it was a disaster. The opening times is wrong online to begin with. The table we were set at was beyond wonky, we moved. They continued to seat people at this table who asked to move...
Discover586790 . 2021-08-05
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The worst meal I've had for years. Service was fine, drinks prices reasonable, but the most bland meal either of the three of us have tasted. Complained about it, and nothing came of it. Certainly wouldn't recommend!
Lloyd S . 2021-06-30
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My family used to live this place. We went on a Sunday evening and got a table ok. Pizza had water over the top of it so became soggy. Rest of the food was ok but still not the same quality as previously and gone...
Clittle83 . 2021-06-23
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Its hard to get pizza so wrong. But im afraid the pizza in The Tourist/Coast is the worst we have tasted. From the base, to sauce to the toppings, nothing worked. The base is more like a thin fortune cookie, its crispy and disintegrates in...
Richard M . 2021-06-16
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Spent a birthday weekend in Portrush and decided to try The Tourist. What a mistake! They gave our table away because we turned up late after waiting on taxis. This was even after confirming the booking via email that afternoon. Tried to explain to the...
wilged . 2020-12-13
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* The staff were unhelpful and incompetent * They only sell 14” pizzas and 7” pizzas * They then said that they only sell 14” pizzas * No custom toppings allowed - only allowed to order form the set menu * After 2 14” pizzas...
T5123GYjamiem . 2020-11-29
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Online booking gave me a specific time of 7.15 pm to pick up two chicken rolls & a dessert, arrived five minutes before order time was supposed to be and food was cold obviously been left under heat lamp, they got the order wrong, forget...
jordancC6276KN . 2020-10-18
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Would give this place a 0 if I could Absolutely awful from start to finish, out for a birthday meal, ordered my drink when it arrived it was overflowing and spilling all over the table (strawberry daiquiri) when asked for a tissue the server commented...
Anonymous123498 . 2020-09-14
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With everything being a bit messed up at the moment, I feel bad leaving poor reviews about restaurants. But being over in their sister restaurant Neptune and Prawn the night before, the service on the night was a very different experience to the Tourist. Had...
Jason C . 2020-08-31
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Visited 2 nights in a row. Must say that the food was very good both nights. However, if we had received the level of service we got on the 2nd night, on the first night, there wouldn't of been a 2nd night. We were served...
stephend482 . 2020-08-26
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Great night out with family. Food and service excellent. Music was especially good. Even though it was quasi lockdown they did a great job. Service from a fella called JD was brilliant. All in all we couldn’t fault it. The fact that it was on Rishi’s EOTHO deal made it all the better. Well done Ramore, well done
robbiek107 . 2020-08-24
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Delicious pasta pizzas chicken and tacos - lovely funky vibe about the place and reasonably priced staff very helpful and friendly and the mini desserts to die for
RobertaB260680 . 2020-08-17
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When we arrived we waited 30mins before being seated, despite plenty of free tables. Following this our server asked us to order but we informed her we were waiting for the rest of our party to come back from the bathroom. She seemed to mis-interpret what we were saying and became very abrupt stating we needed to order food to have drinks, even though we hadn’t mentioned drinking. The server was seen whispering to other members of staff and being very inattentive to the fact we had been seated for over 30minutes and our party was waiting to order. A different server then finally came (it appeared our original server passed us off) and took our food order. Following this our food arrived, was good, but the tacos were disappointing. We then waited 30mins before getting our drinks (which we ordered with our meal) and watched as numerous staff walked past our drinks that were sitting behind the bar. By the time we received our drinks most of the ice had melted into them. Staff were continually inattentive throughout and abrupt. There was no friendliness. We ordered a second round of drinks, and after another 30minute wait we decided to just get the bill. Stood for 10minutes being ignored by staff before I finally could pay, and even when I grabbed their attention to pay they gave the impression that this was a hassle. Just an overall poor experience and very disappointing.
Kendalloconnell . 2020-08-15
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The worst meal I’ve had. Myself and my partner went to the Tourist at about 5:30pm on Saturday. We were sat at the back of the restaurant with what I can only assume was a stag do. There was approximately 20 members of said stag do taking up all the booths in the back. Staff observed these men not adhering to any social distancing, standing uncomfortably close to other restaurant guests not in their party. They were shouting, singing and generally making others uncomfortable with there lack of social distancing and staff did nothing to address their behaviour despite being fully aware. The table we were sat at had not been cleaned. There was a long wait for food. We both ordered the tacos. 3 tacos with one piece of chicken the size of a birds eye chicken dipper in each filled with lettuce. No cutlery delivered. Ordered salt and chilli chips which turned out to be chips with mayo drizzled across the top and 3 slices of jalapeño chillis. This arrived about 10 minutes after our mains. The toilets were absolutely disgusting. Then to finish this horrendous experience we looked over to the kitchen and saw a member of staff walking on the kitchen counter top. Needless to say we stopped eating and left. Do not visit this restaurant. I can’t believe how bad it was. Disgraceful.
lmcc1979 . 2020-08-13
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Last time we visited this place it was so bad I said I'd never be back but a year later and with the ability to book a table I thought we'd give it another chance. Table booked for 7pm and it was ready for us. The guy serving us was very pleasant, took our order promptly and checked later to see if we needed more drinks/if everything was ok/did we want desserts which was vast improvement on the previous time. I felt the food was overpriced (has definitely gone up considerably) considering side orders aren't included and you really need them as portions aren't massive. But it was tasty and all arrived together and drinks had arrived just beforehand. We took desserts home for later and they were all really good too. Now for the negatives, our table had not been cleaned properly, it was really sticky but the waiter cleaned it for us when I pointed this out. While eating we observed several young waiters behind the bar scrolling on their phones.An over enthusiastic waiter started to clear our plates while my 9 yr old was still finishing her meal...really bad manners.And finally....they really need to address the disgusting toilets. I went in and walked straight back out again, please sort this out Ramore!!!!Would I go back? Yes probably. But I'm not rushing. Plenty of other places with much better value for money and clean toilets.
pjsme . 2020-08-13
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First impressions were great, it was trendy, neat and tidy. However its a shame that the same can't be said for the service or food. Our server seemed ill-informed on ingredients in food items, nor did they seem experienced with dealing with customers with food allergies and or intolerances. We finally ordered and waited over 30 minutes for our drinks, which arrived after we had finished our starters and only after reminding the staff member who collected our plates that we were still waiting for them. For the first time in my life, I had to send food back to the kitchen as it was so far from what was described on the menu and by the waitress. Overall, the food was not worth the price and I would consider this to be an over priced bar that offers food as a bolt on, rather than the restaurant it claims to be.
Josnoddy . 2020-08-10
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Went with family group last Monday evening with booking for 7pm - place was very busy. Told to wait at bar until seats ready but not allowed or able to order drinks until we got to our seats. We got seats after waiting over half hour but still no drinks - had eaten starter before we eventually got drinks approx an hour after arriving! Some bar staff very inexperienced. Food good but experience ruined by service. Won't be returning or recommending!
LightPacker799494 . 2020-08-06
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Three of us were just traveling through this picturesque harbor town and wanted something light for lunch. We were seated promptly and greeted by the young lad server. I ordered us a bottle of South American Cab- Sav and 2 kinds of fried potatoes. While warming up with that stuff I ordered two kinds of tacos, which were delivered to the table instantly. All was hot and tasty, and we were happy to get out of the weather. The wine was a nice choice and quite economical.I found the toilet room to be clean and very adequate.
radarharp . 2020-03-31
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Good if you like tacos, burritos, pizza, burgers, beer, loud music and a good atmosphere (very much a younger persons restaurant). If you want to eat somewhere more peaceful this isnt the place for you. I'd have given it 4 stars, but the only major downside is the bathroom facilities, which are comparable to low standard night club loo's. Not nice at all.
Rachael311091 . 2020-03-13
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One of my favourites. Great atmosphere, delicious food and fun cocktails at reasonable prices, makes this our no1 choice for an evening out. Recently they now have Ricky Lorimer play on a Sat night so it just got even better!
CandA13 . 2020-02-23
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GOOD FOOD GOOD SOUND WE COME BACK We were here on a Sunday night for dinner. The prices are reasonable and we enjoyed our food. Friendly staff came up several times to check if we‘re ok.
Kieni21 . 2020-01-26
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This restaurant is very well priced. The food is delicious, the service is excellent - I gave a four star rating because we had to wait a while to be asked our order. As it's first come first served, arrive earlier than you intend to get a table.
danimcg96 . 2020-01-13
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Quite a while since I ate here as since it changed its name the prices have risen dramatically. Food is still good but the other restaurants are as competitive now and serves equally as good dishes. Used to be a weekly regular but now prefer to do lunch in the ramore. I think it is better value.
smiler552 . 2020-01-12
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Decided to try the tourist as id never been before and I’ve heard the food is nice, we arrived and got shown to our seats which were on stools and leaning over a bench facing into a bar in the middle, me and the person I had gone with couldn’t even sit beside each other as there simply wasn’t enough room, leaving a seat in between us. This and the fact the music is so loud meant barely any conversation as anytime any of us spoke we had to shout or repeat ourselves, honestly thought I was in a bar. I decided to try have a positive outlook and think to myself well it could be worse, maybe the food will be worth it. However, after ordering our drinks a young staff member was in the bar in front and was so blatantly obviously talking about me to another staff member as she was looking at me, walked over to the other boy staff member, said something and they both looked up at me after, the girl then continued to stare at me the rest of my time there, before I ate and while I was eating. Honestly I was so tempted to just walk out and go somewhere else but my partner convinced me to stay as we had already ordered our food. I will never be back again as I felt so uneasy and judged the whole time. Worst restaurant I’ve ever been in.
nadineok2 . 2020-01-02
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We ate here recently and although the food was tasty, the music was genuinely so loud that it wiped out any conversation. There was a DJ in the corner... The service was also quite poor and we waited a long time to get a copy of our bill. Wouldn't go back here.
Hannah B . 2019-12-31
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Came here for dinner with my wee girl and as usual it didn't disappoint. The staff were very friendly and welcoming and the atmosphere was great. The menu is so good and very reasonably priced. Will be back again!!
543natashab . 2019-12-14
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I decided to visit The Tourist when myself and my sister were in Portrush for the evening. After reading some negative reviews, we were a little skeptical but decided to give it a go as the menu looked ideal. We were delighted that we had ignored such negative reviews as we were greeted with friendly,welcoming staff and seated in a great area with no booking needed. The starters were presented beautifully and we were glad we decided to share these as they were such large portions, as well as the mains. The cocktails were delicious and all food was served with excellent service. The atmosphere was pleasant and we enjoyed the experience as a whole ending with a very reasonable price. We will certainly return and will be recommending The Tourist to friends and family.
Snowman898 . 2019-11-02
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Did not need to book and 6 of us just walked in. Seated right away. Large area with high seats which we loved. Staff attentive and very busy. The place packed very quickly but it was Halloween night. We made a mistake in ordering starters. It was massive.! Great. The food was superb. And lots of it. Also presented in quite a imaginative way. I did use the toilets and the gents were industrial like. But clean so no problems there. For all that we got, the bill was more than reasonable. A good dinner.
Comp21 . 2019-11-02
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This has got to be the worst cafe experience I have ever had. On entering and sitting down I had to ask later if I could place an order as I was ignored up to that. On ordering I was told I had to pay in advance. From this it took 35 minutes before I got fed up and asked how much longer, the waitress who just looked like she was waiting for someone to complain so she could light on them, went down the back and rusted for everyone to hear "how much longer for table 3." I had to wait a further 10 minutes before the food arrived. 45 mins from order to eating, this was horrendous. The food itself was ok but the service was diabolical. Anyone with a few hours to waste go ahead other n that stay well clear. Never, ever again.
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Wanted somewhere with option to make a bespoke sandwich for particular 96 year old! Very helpful staff and my wife enjoyed her first oat milk cappuccino (less commonly available here compared to England). Enjoyed the food, drinks, chocolate cookies and price. Very satisfied….
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Great dinner and special mention to Cathy and Olivia for their exceptional customer service! Will definitely be back.
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