Based on 718 opinions finded in 2 websites
Based on 718 opinions finded in 2 websites
Nº 152 in 383 in Barking and Dagenham
Nº 9 of 19 British in Barking and Dagenham
Opinions
Good and friendly staff, good food
Irfan Soni . 2024-10-24
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Good and friendly staff, great atmosphere. Good food
Gintas Jankauskas . 2024-10-24
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The place has definitely gone up since the refirb , the food is great and the atmosphere is amazing
Jodie . 2024-10-24
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Quiet pub but clean. Great food great service
ryan homles . 2024-10-22
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I was only waiting for my dog to be groomed and wasnt too hungry. Staff allowed me a child meal and were most accommodating and friendly
Joanne Evans . 2024-10-22
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Nice atmosphere and very friendly staff
Steve Keetch . 2024-10-18
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I wrote a bad a review back in Feb 24 as they had no Chicken to cook for my Wife's dinner. I felt disinclined to use their offer to pre phone and give them another try. But this week I did return anonymously and the venue was much better after it's redecoration. They had what we wanted and it was fine. There was a moment when I asked for mustard & there was some hesitation. But it came and we both thoroughly enjoyed our meals.
Hoxtonboy52 . 2024-10-11
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Food was great lovely bar staff chef is very good
Kelly Phillips . 2024-10-08
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We were served really quickly. Staff were friendly and helpful Food was very nice
Tracey Hurlock . 2024-09-19
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Never been here before. Pleasantly surprised and impressed Friendly staff food was good great atmosphere
John Hurlock . 2024-09-19
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Very nice pub, it was lovely and clean with friendly staff. Food was very good value and well cooked/presented with quick service. Toilets were very clean.
Claire Hyde . 2024-09-19
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Went there for the Psychic event only to find out that is was only a 1 to 1 readings only, at a cost of £45. The pub doesn't sell Pernod either. Won't be revisiting
Poisoner x . 2024-09-15
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Went in yesterday with my family and it was lovely! Big thanks to mark who gave us a special evening! And a big thanks to the Cheff dan
Three 3 . 2024-09-12
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Food and service was brilliant, made to feel welcome. Food was delicious. Well worth a try. Atmosphere was also good felt a ease as a single mother also catered to dogs which is brilliant
Lauren Preston . 2024-09-12
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Superb food. Polite, friendly, helpful staff. Will definitely return.
Olivia Tegeal . 2024-09-11
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Brilliant Food, kind and helpfull staff
Tom A . 2024-09-11
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First time coming to you guys 7/9/24 10/10 we will be back.
Kelly Waters . 2024-09-07
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A very quite lunch time in the pub ,,food came very quick and very hot with great friendly service . Pub very clean and tidy ,only negative for us was the music was a little on the loud side .. Will visit again soon thanks ...
mr JG essex . 2024-09-06
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Nice clean pub nice very nice food and Nathan very helpful
Sharon Miller . 2024-08-31
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Nathan was very helpful food was very nice.
Ann Jones . 2024-08-30
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Nice selection of food that was cooked perfectly on arrival at our table. Service was spread so you were neither rushed or waiting too long. Lovely atmosphere, will be back soon….
Howard Shearing . 2024-08-09
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I remember going in here a few years ago,it was a right dive.went there today 6,8,24 and was pleasantly impressed. Its had a good make over,the sausage and mash was very tasty and a nice pint of Stella.did have to wait about 30 minutes for the food but that was OK.
David Porter . 2024-08-06
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Love this pub! Its my local and everyone is so friendly and helpful. Especially jake behind the bar, always going the extra mile for people and ensuring the pub is kept clean and tidy (especially the bar) even during busy periods like the football. And best til last, Nathan the chef is just amazing, always doing the best for the customers, ensuring the pub is run smoothly and i must say a brilliant chef! 5 stars all round! 😊
Milly Lowdell . 2024-07-29
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Shocking food no choice and bar staff were very rude This place has had a refit and still has the same bad chef and staff. No food at 3 pm on a Sunday when there should be loads anything of day. We be putting a complaint to head office as this is happening time after time and it has to stop either sack the staff and chef or close it down
Chadwell heath . 2024-07-21
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Good place to watch Football. Has one pool table too,.big garden and free parking
squarewavedj . 2024-07-15
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Absolutely lovely sizzling mixed grill. Sausage was beautiful. Cheesy garlic bread nice as well. Nice staff. Very helpful. Lot better pub than it used to be. Love the sizzling menu
Susan Cook . 2024-07-13
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food was amazing Nate went above and beyond
shaun ellis . 2024-07-12
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The pub has just had a refurb and they've done a great job. Good service and attentive staff, great food from a good menu, nice beer garden. They've done a great job.
Gary Hopper . 2024-07-05
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Over all very good no problem with dealing with allergies. Revamp looks good. Can't understand why their are no tea or coffee facilities bar resteraunt catering for families and no coffee machine/or kettle poor show
Z5770GHgaryb . 2024-07-01
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Thought we would give this pub a go while I was visiting family in the area. It has had a revamp and there reviews were good. Ordered a steak and chicken combo asked for no onions as allergic to them. The bar staff said my meal would take longer because of the onions cooked on the plate. The 4 others in my party had their meals, and I waited, and waited and waited for mine and it never came. I asked the staff if it would be soon, was told its being cooked, I was told this 3 times. I offered if I had the fish and chips instead would this be easier, I was informed that there wasn't and fish and they wasn't taking new ordered 🤔, I was then assured my food was coming. After everyone else in the restaurant had had their food and mine still hadn't come I asked for a refund, as 2 hours waiting for my food was now beyond a joke. I could see the chef through the doorway and he wasn't cooking my steak!! The barstaff told me the chef had to clean the whole cooking plate after everyone else's food was cook to cook my food, I can't understand why my food could not have been cooked in a frying pan instead of a cooking plate, the steak is also served on a hot plate and as my steak was ordered as med rare I could have cooked it on the hot plate. Never in my life have I had to wait for everyone else in the restaurant to have their food before mine was started. If you are going to relaunch a pub and want new clients to visit it might be best to make sure you have the staff to serve the customers.
Tina Day . 2024-06-29
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Really accommodating pub - needed lunch in a rush and staff made every effort to get it to me as quickly as possible. Also had a great variety of non-alcoholic ciders. Nathan and the kitchen staff were particularly good. Food was fantastic, recommend the sizzling skewers.
Personal Account . 2024-06-25
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What an excellent meal well cooked and to perfection kids ate all there meal as well !! Toilets are impressive really well designed very happy with new refurbishment
Jane Hocking . 2024-06-22
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Elle, is amazing. Environment is awesome lovely pool table, good banter, friendly staff
J Devil14 . 2024-05-27
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Elle is amazing and Custmer service is brilliant
Divij Pausker . 2024-05-27
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We came for my boyfriends birthday, Elle knew in advance it was his birthday, she went above and beyond ballon’s, banners, and birthday cake, made his birthday extra special Elle is a very special person we had the best day and I can’t thank her enough!!
Kelly M . 2024-05-27
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Amazing food for the price! Cooked to perfection really tasty and plenty of option. Thanks to Dan the chef. Thank you ellie for such great service and delicious drinks! Love cheap thrills 😍
Kellie Spence . 2024-05-26
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How incredible this place is. We just had our gender reveal/engagement party. We had the whole restaurant section for the party. Ellie the manager got involved with the decorations with Jake. Jodie was brilliant at the busy bar. The buffet was top tier and inexpensive... honestly I came with high expectations and yet they were surpassed!!! Everything was clean and tidy, the garden was perfect for the nice day, the parking is vast... I'm just so impressed. I'm a very happy customer thank you everyone at the tollgate!!!
joshua huggins . 2024-05-26
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Food lovely, staff lovely and atmosphere has changed for the better the last 3 weeks
Stephen Dundar . 2024-05-21
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Friendly staff and locals - lovely food
Christie Warren . 2024-05-18
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First time visit very pleasant. Friendly staff and clean pub.
cheryl Steels . 2024-05-17
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Service fast, staff are very attentive and welcoming. New manager knows what their doing. Definitely enjoying my time i spend here
edward francis . 2024-05-10
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Service new management and food outstanding really changed around for the betted
Dave Giddens . 2024-05-10
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Slow service unless stood in front of the bar. Staff not interested in serving customers waiting at the end of the bar. Staff also had no idea about which wine was dry, medium or sweet. Very poor service.
Billy Hadley . 2024-05-09
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Lovely pub new manager (elle) really changed it around. Staff are so attentive and quick. Always have a good time when we come up❤️
Jane Smith . 2024-05-07
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We went for a meal and while waiting for the other three in our party bought a drink. A pint of coke, if you don't have ice, is only three quarters of a pint and £3.50. They then put on loud music. We decided to move to the Eva where a real pint is less than £2. With the six meals and drinks we paid around half of the price at the Tollgate. Shame as it's more local to us. Every time they change management we give it a try but Sizzlers always let themselves down, partly with the quality, partly with items that are missing and partly with the high prices.
Graham C . 2024-05-07
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Staff were amazing and friendly, the food was fresh and hot the chef Dan is very well trained, the bar staff were polite and worked incredibly fast
NotJoe . 2024-04-05
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First time coming here, was amazing food was hot and fresh Dan the chef is professional and well trained, bar staff were polite and friendly and service was quick
Joe Butler . 2024-04-05
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The staff was great, very attentive to all of our needs. Jodie was extremely polite and efficient. The Manager was equally as good. It was a great visit.
Ashley Spurling . 2024-04-03
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Jodie was amazing! couldnt do enough for us … first time at the pub and definitely will come back .. thank you Jodie
Mr Tempz . 2024-04-03
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Have not been in the Tollgate for a while but much better now with nice friendly patrons
MAURICE DOWLING . 2024-03-31
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I think the worst pub I’ve ever been into. The lady behind the bar (Friday morning) was nasty, borderline rude. She didn’t know how to use the till or how to make cocktails or even how to smile and she made sure we felt bad because us coming in meant we interrupted her chatting with her mates slouched all over the bar. Not surprised it was empty and smelly.
Daniela C . 2024-03-29
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Visited pub for the first time with family and friends. I must say the food was very nice and great value for money , presented very well we were looked after by the manager and his wife who provided a great service. All in all a great evening . We will be back.
Wendy Khan . 2024-03-27
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Food was great, the place was clean but the waitress was mediocre as they seemed new.
Soul . 2024-03-22
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I have been going to this pub for around 4 years now when I take my 3 dogs to the groomers a few doors along and have a meal while waiting. This time I noticed a change in the service and the food I ordered was outstanding. I noticed the difference in service and the standard of food served and when asked, the proprietor said that he had taken over the business just last week. To my mind a vast improvement………excellent, 10 out of 10
Les4251 . 2024-03-21
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My partner and I went for drinks & evening meal. We were greeted with friendly smiles. Which was very much appreciated. Service for drinks was very smooth. Then we ordered food a bit later. Had to change one part of the meals, as an item wasn't available. Which was done very efficiently. Not a problem at all. When food came out it was hot & enjoyable. We both emptied our plates. Although the Onion Bhajis I had could have been a bit more crispy. Other than this one issue, not even a problem. Our evening was very enjoyable all round. Will definitely be going back there again soon & more than likely, more often now.
Tracy Spooner . 2024-03-21
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We had to clean our own table as all tables were covered in glasses. We ordered food and drinks on the app and after 15mins had to go to the bar to get the drinks as var staff didn't even look at tickets. Then waited about another 25mins or so and kitchen staff cane down and said only 1 steak left. Then after about another 15mins or so barman came over and said there was no fish fingers or chicken dippers for the kids meals my daughter in law had ordered 10 mins before I had ordered. So we asked for a refund and the inept barman couldn't process it so had to get kitchen staff down. We only got refunded for the food when if we knew no food available we wouldn't of ordered the drinks which we flat and not very good. We were extremely disappointed and will never use one of your pubs again.
George Cove . 2024-03-12
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Food absolute 0 Customer Service -0 I ordered with my friends a stake they had on the menu, when it arrived I literally couldn’t cut it with knife how bad that was, it was so chewy that even with stake knife wasn’t possible to cut that thing. When I told to waitress about it she didn’t even bother to offer anything else, In fact she was quite upset!Honestly I wouldn’t even take it. Bland and dreadful food. The only good this was that pint of Guinness which you really can’t go wrong with it. What a waste of time and money!
Miladin Todorovic . 2024-03-10
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Andrea the manager is amazing,had dinner and she was in the kitchen food came out quick and well presented
Mia George . 2024-03-10
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We were always regular customers of the Tollgate but havent been there in over two years as we found it had gone down hill. We thought we'd give it a try tonight and was pleasantly surprised the food was lovely and steak cooked to perfection by the chef Dan .we well definitely be using the Tollgate in the future on a regular basis
Jane Philbrick . 2024-03-06
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I love a Sizzling Steak but my wife was not keen so she intended to have a Hunters Chicken. We don't go out that often so it was to be a treat. When I went to order I was told they no Grilled Chicken available. This is the 4th consecutive visit where they cannot meet their menu. Previously Salad, Onions & tomatoes were unavailable. It's a busy area with large & small Supermarkets nearby. So they could have easily cheaply bought Onions & Salad. So I ate alone and we had to cook when we returned home. I reported this to them & received a prompt reply asking I give them another chance. After reading reviews it seems a common problem with this venue. So don't promise yourself anything from the Menu when visiting the Tollgate!
Ken Sleet . 2024-03-05
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I love a Sizzling Steak but my wife was not keen so she intended to have a Hunters Chicken. We don't go out that often so it was to be a treat. When I went to order I was told they no Grilled Chicken available. This is the 4th consecutive visit where they cannot meet their menu. Previously Salad, Onions & tomatoes were unavailable. It's a busy area with large & small Supermarkets nearby. So they could have easily cheaply bought Onions & Salad. So I ate alone and we had to cook when we returned home. I reported this to them & received a prompt reply asking I give them another chance. After reading reviews it seems a common problem with this venue. So don't promise yourself anything from the Menu when visiting the Tollgate!
Hoxtonboy52 . 2024-03-05
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Very good Sunday afternoon pub, food presented well and nice quality. Service excellent.
alban hawksworth . 2024-03-03
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Excellent service, brilliant atmosphere! Met the new manager Andreea and her team is managing the pub so well, busiest I've seen the tollgate in a long time. Food is perfect, staff is amazing. Couldn't ask for a better spot to socialize!
bilal sheikh . 2024-02-04
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Avoid the psychics they're no good
Fizz Fozz . 2024-02-04
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Popped into the Tollgate for a coffee, with my brother and sister. Prior to a meeting, ordered 2 coffees which were instant coffee, no problem with that, waited 10 minutes. Went to bar to remind the barman, said he'd do it straight away, then he began doing something else, it wasn't till an older lady told him to get us our drinks, that eventually got us served. The locals were friendly as were the staff to be fair, l would use again but not for coffees..
Paul McCarthy . 2024-02-02
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Bar staff are friendly, food is great! Customer's are friendly as well!
vincent vincent . 2024-02-02
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Everything was fantastic. Nothing needs to be improved. Allison and Andreea were excellent at making our visit amazing.
Gay Mc . 2024-02-02
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Came to the tollgate with some friends for their birthday and I cannot put into words how lovely the staff are, got introduced to the new manager Andreea and she has some of the best customer service and leadership i have ever seen. Food was incredible, and the jukebox makes the night even better. Great company and even better staff!
Connor Compton . 2024-01-31
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Nice venue and great service. Food was excellent and good value.
Gary Thompson . 2024-01-30
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Great beer good company, the food was decent the beautiful barmaids made our visit memorable! Ellie and Danielle are a credit to your establishment.
Leon Jarvis . 2024-01-20
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Great place to go great atmosphere lovely staff
sherry . 2024-01-20
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Always loved my visits to the Tollgate! Great locals pub, with decent food, Danielle and Ellie are both amazing!
Martin Ratcliff . 2024-01-20
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Food good but no pineapple for gamon . Service good Atmosphere late lunch midweek after Christmas so pretty empty
Stephen Adams . 2024-01-14
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Always come down the Tollgate for a few drinks, lovely pub. Wanted some food yesterday and the boss Stacy shifted a few tables around to fit us where we wanted for some grub and I couldn’t have been happier. Great quality and lovely service
Luke Napper . 2024-01-12
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Came to the Tollgate the other evening. Thoroughly Enjoyed the food. Got served by the landlady, she is a ray of sunshine🥰
Elia Bennett . 2023-12-11
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Visited here for some food and drinks with friends, the service was outstanding and the food tasted absolutely delicious. Stacy is doing a brilliant job making this pub better for that visit, she is always welcoming and always makes sure everyone is looked after. Keep up the great work Stacy you are a true asset to this pub.
Villagirl Taylor . 2023-11-28
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This is my local pub and its great. Stacy the new landlady is amazing g and have worked hard to torn the pub around. Food is really hkd and great prices, always hot and sizzling. Shame we don't have much entertainment but Stacy is trying. Will recommend this place to all my family and friends as is really is a good night out.
Karl Samways . 2023-11-27
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Amazing place to go for a nice atmosphere, good music and lovely customers. Great place to go as a family, with friends or even solo. Great staff and the landlady is doing a great job. Highly recommend
Roving42919272042 . 2023-11-25
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Kelsey was warm and welcoming, nice atmosphere and good value
Patsy Huddleston . 2023-11-21
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Friendly people Kelsey served and was friendly
Lisa Thomas . 2023-11-14
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Come down with friends had a few drinks.. staff are very welcoming
Malcolm Allsopp . 2023-11-12
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Brilliant friendly staff relaxing atmosphere great prices id highly recommend a visit danielle did an amazing job and made us feel so welcome altogether 11 out of 10
Taz FPV . 2023-11-12
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Excellent every one has to come
SWAROOP CHAMBATH . 2023-11-09
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Very poor food also a very long wait for food and when it turned up wasn’t very hot a food missing from plate side dishes turned up when we were leaving and had to remind them what we ordered when they came out with the food, we will not return under any circumstances very poor
Tony Tubbs . 2023-10-27
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Great place to visit very good drink selection and food with good service staff and management.
Malcolmn Gray . 2023-10-01
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Staff and pub was nice, there was enough parking spaces and a good atmosphere
Brian Dove . 2023-09-23
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Tollgate! Had a wicked time with my friends checking out the sizzling pub. Didn’t think much of it but turned out to have a great night, free jukebox and quick tasty burgers 😄 I would recommend for anyone who wants to chill, the staff is fun and even though they seemed busy it wasn’t a problem to get served. Big gardens !
Voyager67912299850 . 2023-09-15
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Bit of a wait for the food but when it turned up it was very good
David Smith . 2023-08-28
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Great service and nice staff. Food and drinks are good. Also good music and a pool table which is a big plus.
Cosmin D . 2023-08-24
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Always really welcoming staff Chloe is a real asset to the team. Since the change over the pub is getting a real groove
Z5770GHgaryb . 2023-08-24
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Choice of food was good and also the prices. Place was clean. Staff were welcoming and friendly. Will be returning.
Allison Grady . 2023-08-22
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Great atmosphere as soon as you walk in staff are smiling and they greeted us on arrival, beer garden had the sun beaming on it which made the cold pint more enjoyable!!
TheKayne95 . 2023-08-17
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Been coming to the Tollgate for a few months now, the staff are so friendly, the food is amazing, a huge well done to all the staff there.. thank you for making me feel so welcomed when I've been in.
Jerry O'Brien . 2023-08-15
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Come to the tollgate for a few drinks the atmosphere was amazing,the staff were so friendly and welcoming would recommend to anyone who wants a chilled evening
grace armstrong . 2023-08-15
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The pub was very clean and the staff were polite and friendly, had a lovely experience coming for a drink with my friend, will definitely visit again
Danielle D . 2023-08-15
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Service was amazing, staff were friendly. Chloe and Danielle were perfect hosts. Good and drink was amazing. Thank you
biggsyt . 2023-08-15
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Was ok for chicken and curly fries.
Trevor Mills . 2023-07-27
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Had a fantastic double vegan burger with extra bacon! Top notch and the service was bang on
Old Maypole . 2023-07-27
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I always use this pub as a stop off when I wait for my dog to be groomed next door. I usually have a meal and soft drink. Food is lovely and reasonably priced. Staff are very welcoming, polite and helpful.
Ruth Taylor . 2023-07-25
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Careful with car park i didn't ceck details about car park and receive Penalty Charge cause you can not park on this poor location!
Koga Fast . 2023-07-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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32 Opinions
Nice staff . Beer all good . Pleasant atmosphere. I used to be a regular years ago but on my return it hasn’t changed which is good .
4714 Opinions
Food was over 35 minutes late, (past the latest time,) because of "Traffic." Hence it was just about warm. Our requests for no oil and not black/burnt bread was ignored as both had burnt parts and the mushrooms were swimming in oil.
364 Opinions
Venue has wheelchair access. Don't often get a pub with a jukebox. Managed to get in on my mobility scooter. Will definitely go back.
2872 Opinions
Had such high hopes for this place, but they did not deliver! Potato skin - nothing special, flavourless. Steak chimichurri bruschetta - this was okay Lamb shank - my goodness, this was awful, no flavour in meat, simply drowned in bland gravy Rib eye steak - ordered medium rare but it was pretty close to rare so couldn’t eat it Fries - very dry. There were only 2 people serving tables on a Friday night where literally all tables were taken, so everything took so long. Definitely definitely won’t recommend or revisit.