The Tollgate in Coventry

We had group of about 25 of us for breakfast, for a men's group for our church. The food great. Everyone cleared their plate. The staff were great too. We will be using them again.

I honestly can’t believe why this place is so quiet. The food is good value for money and the carvery was great. All of the staff who we interacted with were very polite and helpful. Couldn’t really ask for more really.

Had a great drink at the bar. Bar food was great, Georgia the server was very friendly and provided great service. Great place, would reccomend.

Service was incredibly. I was served by Georgia and she was amazing!! So attentive and kind. Food was good but made even better by our waitress!

The pub looks great inside and the food was lovely the team were all nice and friendly the chefs were good had a chat with me and my friend

The food was great all hot my children had pizza thay were very impressed I must say the team were great and the chef mat was chatty while he cared the meat

Very disappointed with breakfast this morning Friday 16th August. Got to the tollgate about 9:10 just 10 minutes after opening. We ordered breakfast and everything was cold. Must have been cooked really early that morning.

Had Carvery with 2 of my sons staff were friendly & helpful and the Food was excellent & delicious the meats were cooked to perfection really enjoyed it

The restaurant or bar wasn't too busy but we decided to stay + have dinner. Grace, behind the bar was extremely helpful with my app for 'stone house'. Emily, cooked our food which was very well presented & fresh. All-in-all a very enjoyable experience. A☆☆☆☆

Friendly staff, good food, happy to help with specific requirements. Great unlimited tea and coffee deal. Had carvery’s here before also. Always leave full and satisfied :)

We were having a carvery and we’re in the vicinity of the tollgate it was very quiet inside but the staff were welcoming . We went to get our carvery and he cut some beef for us but the vegetables looked very dry and certainly not appetising! Then there was a fly going in and off the food which I brought to the chefs attention . I know he can’t control when a fly comes in but perhaps should have covered the food . The food was just about warm so not so good . 3 out of 10 Won’t be returning .

Very nice meal. Server, Paula, was very helpful and polite and Justin serving food was very professional. The food was good and good value for money.

We often come here after a busy day for a hearty , good value carvery. For the price, I can’t fault it. You can also often find some sort of deal online - so check before you visit. They also do nice pizzas. The decor has been significantly updated in recent years so it’s a pleasant, modern environment compared to how I remember it from years gone by. The staff are always kind.

Amazing pizza and carvery and staff were so accommodating! Recommend to anyone staying nearby, takeaway is an option also!

Great fresh sandwich, full of filling ( turkey stuffing and cranberry). Very friendly staff, will definitely be returning.

Just had a takeaway delivery of 1 turkey and 1 beef Sunday lunches both dinners had 4 burnt roast potatoes black.turkey dinner 1 piece of turkey beef dinner had 3 small fatty bits of beef and 2 big pots of gravy both only a quarter full and all food was cold

What a fabulous breakfast you get here. I have written many reviews about this restaurant in the past and it is a consistently good place to eat. The food, parking, staff and ambience is just perfect. I would recommend the breakfast her to anyone!

Absolutely awful experience, very little food items ready and what was there was either cold or dregs. Worst breakfast we have had. Staff were not at all friendly or welcoming, no hospitality at all.

Would not recommend at all and not SEN child friendly!! Went with my sister ,my daughter and my nephew 3 rude ignorant old ladies sat mumbling amongst themselves about our children after finishing their dinner for about 30 minutes obviously nothing better to do on an Sunday afternoon who then left the manager then come storming in shouting to me and my sister about our kids so the whole restaurant could hear may I add that people were leaving because of our children and then spoke to our children in a vile matter that we would be kicked out if they didn’t sit down and shut up! My sister said well I will be asking for a refund since I’ve paid the manager then replied in a rude sarcastic tone ‘that’s fine’ disgraceful customer service may I add the waitress Yaa was so so lovely throughout our meal coming over trying to interact with our children giving them colouring books and pencils

Homely and comfortable. Came for lunch time carvery which was great and even pushed out the boat and went for the large lol. Head chef mat and his team make you feel welcome and go out there way to ensure you enjoy your experience.

11 family members arrived for sunday lunch,waited a long time for drinks to arrive.while waiting in the carvery que we noticed the chef kept dissapearing for minutes on end..ran out of roast potatoes twice and cauliflower cheese before we were even served.then the chef dissapeared for over 15 minutes leaving a very angry que of familys with children..then the roast pits ran out again(another 9 minute wait). We complained to a very rude and un-interested manager who just said ‘were understaffed’ meal was cold and greasy..we will never go again…find somewhere/anywhere else to go if i were you

Yet another delicious carvery & dessert. We always find Matt & the team very friendly, accommodating & helpful! Such good value …in a clean, pleasant restaurant. See you all soon x

Lovely food we had carvery and desserts jade was very helpful and suggested a pudding the salted caramel sunday and it was lovely will deffo come back again.

We went for breakfast yesterday. What can I say, it was SO good. The food was cooked to perfection and was simply gorgeous - a huge well done to the Chef. Those sausages were absolutely awesome! Plenty of parking, seats, hot drinks, gorgeous sausages, bacon, eggs, tonatos, beans, waffles, black pudding, breakfast pizza and a choice of breads for toasting, even a choice of butter or margarine! Try it

Another great breakfast Paula, thanks to you and your staff especially the Chef , All well cooked and very enjoyable had extra bacon and sausage today it was that nice. Keep up the good work . See you next time .Paul

Thank you toll gate staff for all your hard work today Christmas lunch. You were very busy but you were able to keep a smile on your faces & deliver the food quickly

Haven’t been to the tollgate for some time as it had gone downhill with food quality, cleanliness, and slow staff. Thought we’d give it a try today for a Sunday carvery. The drinks came. Ginger ale ordered . Neither bottle opened. Lemonade and orange came unstirred . Today there were more staff and it definitely looks cleaner, but the food was poor. I had beef which was stringy and grisly. The sprouts were rock hard and the food looked like and tasted that it had been there for a week. In addition to that it was cold . Nil points from us. We won’t be going again .

The Breakfast at the Tollgate never fails to amaze me. We vote with our feet and we come for the perfect start to our weekend every Saturday. The food is always gorgeous, the staff are attentive and courteous, the parking is plentiful and free, there is a relaxed atmosphere that is not present in other venues. Matt and Paula run a wonderful venue and it is a pleasure to come here at the weekend. I don't want to single out any one member of staff as such but Justin does cook such amazing sausages and bacon.

Another great breakfast Paula, thanks to Justin for the lovely well cooked sausages yummy Keep up the good work . See you soon.

Good experience and waitress Emily went far beyond even though working on her own. Had Carvery whilst vegetables were plentiful meat was on the sparse side

We come here quite a lot for a carvery, usually on a Sunday. There is one particular waitress called Caz who is very accommodating. Nothing is too much trouble and she is always very polite and welcoming.

We walked into the the tollgate, and was greeted with do you know what you want, and told to find a table, I asked for the manager as we couldn't believe how we had been greeted, the manager June came over, she wasn't really bothered either, she did say that she would be dealing with us, she never came to you, so we left, disgusting service

Cheap and cheerful. Tasty and does the job. Staff are what make it..friendly..attentive and do anything for you. Meat was delicious..I prefer my food warmer bit at quiet periods I know this must be tricky to achieve as it sits under heat lamps..cheese sauce dries up on cauliflower..my favourite..so I would appreciate it if that could somehow be sorted but other than that, I love it here!

Thankyou Matt and your team for another fab breakfast . We come here regularly with friends for a meet and catch up and always enjoy good quality reasonably priced fare, See you next time. Paul and gang.

Another fabulous breakfast at the Tollgate, it is our weekly Saturday treat and it really does set you up for the whole day. As well as the delicious food the fact that you can relax over unlimited tea or coffee and put the world to...

Another excellent quality breakfast at the Tollgate Coventry even though today was a particularly packed crowd the food was constantly being replenished with no waiting time. Thanks to all the staff for another pleasant experience. See you on the 10th June with the gang.

Am running out of superlatives to describe the breakfasts here. Suffice to say that we come every weekend for our weekly treat and it doesn't dissapoint. I have written quite a few reviews on here about this place and I mean every word in every...

What a fabulous breakfast we gad today. There were 8 of us today having a works reunion over breakfast and we gad a great time. Wonderfully cooked food, friendly staff, plenty of parking and a relaxed atmosphere. What a fab way to spend a couple...

Oh dear another wet Saturday, but never mind the good news is were off to visit the Tollgate Stonehouse Holyhead Rd. for an excellent full English breakfast served with a warm and friendly welcome . Thanks Matt ,Paula and staff always delivers. I must get...

Yet another fantastic breakfast this morning, we both ate our fill from the extensive goods available and the unlimited hot drinks. Top quality food cooked to perfection, clean and plenty of free parking, pleasant and attentive staff, come on what more can you ask? Try...

we often go for a light lunch, enjoyable, nikol the waitress is so polite & very helpful would recommend

One again the Tollgate delivered on quality & service We have regular social meetings here and as usual all are satisfied. Matt and his team makes you feel welcome before we sit down to a good unlimited English breakfast, sometimes we forget the time catching...

A party of 14 we first in for the Carvery it was cold when I asked the manager what he was going to to do about it he I can't really do anything maybe give you some free sweets but the ladies declined then he...

Had a roast here the other day, one of the first in. ALL of the veg was cold! For such a basic requirement how did they get it so wrong. I think that will be my last visit

My friend and myself love the tollgate. Very friendly staff including our waitress June very very helpful. We would recommend this eating house to anyone

-PHOTOS BELOW -Absolutely shocking experience with this place, ordered a Sunday carvery for my family (at £15 each so costing £60 in total) and they have came with one tiny piece of meat, none of the extras we ordered, and when we rang to ask...

A full English, good quality, hot, plentiful and each as much or as little as you choose. Unlimited Tea, Coffee and toast, friendly and polite staff, a clean restuarant and plenty of parking - come on, what more do you want for under £8? Give...

Went here yesterday for the carvery for my mums birthday. Food was awful. All the veg was cold. Roast potatos and yorkshire pudding tasted like it had been cooked and left for hours. The turkey was ok but the beef was tough and full.of fat.My...

Carvery is terrible. Left out all day and all dry and the veg is vile. Sprouts are like frozen sprouts and are hard, Definitely don’t recommend eating here. Beef is like 80% fat. Don’t know how they can even serve this. the manager is very...

Arrived 9am to a warm festive cheery atmosphere, greeted by friendly staff who welcomed us and wished us a hearty unlimited breakfast. which we indeed partook and enjoyed. I recommend this venue as it is of good quality food engaging staff and very reasonable. Merry...

Booked a table for SUNDAY at 6 for a SUNDAY dinner only to find out they little to no meat left (certainly not enough to feed a family!) After speaking the the manager I was told some would be down any minute, after a 20...

Met the work gang last Saturday for a catch uo with breakfast Ummm great food. Wow had a great time. All 10 of us said what a great place to meet, friendly, clean, helpful and the staff came to our table several times to check...

Fantastic buffet breakfast, a regular meet up with old work colleagues. Great friendly staff. Looking forward to the next one.

Great place, very reasonable, good food with friendly staff Never had a bad experience at this venue Going back next week with the gang from work. So get them bangers a cooking please Only down side is you have to pay for your meal

Another fab Brekkie (as always) was had by us today. To be honest we have never had a bad one and we enjoy it so much that we visit every week. A good full English sets me up for the day, I am a big...

Food was terrible and cold I took my mum there as away use this before I moved out of Coventry and now only visit when back but now I will not ever go back the not only was the food cold to top it off...

The Tollgate Pub Holyhead Road Coventry is a disgraceful pub to visit. The customer service is diabolical and the barman who served our drinks is racially prejudice. We rang first and asked (17:10hrs) if 4 of us were ok to come along for a carvery...

What can I say, Another great brekki. If you want a good wholesome English breakfast that is tasty and simple the Tollgate is the place. Friendly atmosphere and staff , we use it frequently for friend gatherings ; always delivers.

Three of us had breakfast here today and the 3 of us LOVED it. It just gets better and better here, the quality of the food is second to none, the staff are friendly and welcoming, spacious car park, clean loos - what more do...

Went on a Saturday night at 7pm, restaurant was deserted, we all had the carvery, good had obviously been under the hot lamps, for a considerable amount of time, it had dried out and want the best, we saw some customers come in at eight...

We went for breakfast on Saturday morning. Excellent value for money. All the food was fresh and hot. The bacon was cooked lovely as were the sausages. We decided to try the carvery today. The beef and turkey were both tender and juicy. The roast...

Place was empty ordered drinks from 2 young people behind the bar beer was cloudy should have told me not to order food > food was bland dried up and the meat was uneatable i wish i looked on trip adviser before we went. will...

Excellent experience. Nade was warm and welcoming couldnt do enough during our visit. Food was lovely and fresh. Would recommend 👌

Burgers, pizzas, carvery etc on the menu, and while the food was good, the bar staff didn’t seem to know what was on their menu when we ordered. And the kitchen staff clearly hadn’t been told what was listed on the menu. Three of our...

We visited on a Saturday evening. It was reasonably quiet. We were greeted by Emily who made us welcome and also took our drinks and food order. We all meant for the carvery which was generous in bot( quality and quantity. We will return when...

Another great breakfast at the Tollgate last Friday, been coming here for a while now and never disappointed. The food is a good standard and the friendly service from Matt and staff is excellent. Looking forward to my next visit.... Paul

We (3 of us) visited for Breakfast and we absolutely LOVED it. The food was fabulous and fresh, the staff were helpful and friendly and nothing was too much trouble for them. We visit here regularly and the quality and service is always wonderful. As...

Shocking service, the staff didn't seem to know how to use the beer pumps. Staff spent most of their time talking about personal issues in clear earshot of everyone. One meal arrived after the other 10 on our table had finished their food. (A refund...

I’ve frequented here, sporadically on multiple occasions. To be met initially by a friendly somewhat familiar face, June I believe her name was. On other instances I’ve visited she’s been there too. Found a table situated between the Carvery and the entrance. I’ve approached the...

The tollgate carvey is always great and all the staff are all very friendly and helpful. Excellent service and would highly recommend it.

Great Carvery! Can’t wait to return. May try the burgers or pizza next time. Staff were very pleasant and couldn’t do enough to help

First visit with Family had the Carvery and t was really nice no queues and staff very helpful and friendly

Had a lovely meal with family, kids had freshly made pizza. My partner and I had carvery. Meals were lovely and friendly staff. Thank you.

Three of us came for brekkie as per a normal Saturday (our weekly treat) and as per usual was totally satisfied with the fayre on offer. Unlimited Bacon, sausage, egg, fried bread, tomato’s, beans, hash brown, waffles and as much tea and toast as you...

We arrived for a booked meal at 3pm. When we got there it was very busy last time it took 40 minutes queuing to get served. We waited about 6 minites for a member of staff to get to our table. While we was waiting...

I haven't been to the Tollgate for a long time and was glad to see it had changed as it did look very tired. Myself my husband and daughter came tonight we all enjoyed our food. Gavin was helpful on the carvery deck so was...

Phoned ahead and visited with family when in the area recently. We were greeted at the door and seated quickly. The on duty manager Stewart made sure to accommodate our children’s special requirements prior arrival and even provided an activity for them while they waited...

Popped in for a quick drink! Most unfriendly barman ; more interested in muscles than serving people!

Went for a quick nearby drink. The lady that was serving my sisters left midway through them enquiring whether they could order drinks, to rudely and arrogantly attend to something more pressing, which defies the mind that they're was something to do as the place was empty, actually empty. Anyway, another member of staff then came to the bar who was about as welcoming as a brick in the face, to coldly advise that they no longer served shots as there was no demand any longer (we'd have happily had a different drink but fancied an xmas shot, but we were made to feel very unwelcome) - no sh@t, this place was empty, the staff were so cold and so unwelcoming and no wonder no one ever drinks here as the bar staff just didn't want to serve drinks, be welcoming or do anything that might make us want to have a drink here. Worse place I've ever been to and I've known some horrible places. Avoid this place at all costs unless you like rude staff, empty and unatmospheric bars and the feeling that you are just not welcome.

Came here for a Christmas lunch with a large group of friends. I have to say my expectations weren’t high. However, I was pleasantly surprised. Service was good and food also and nothing was too much trouble. We were seated in a room away from the Main pub and it was festively decorated. Staff were really accommodating and friendly and for the price we paid I could not fault it.

Ate at this restaurant 4 days ago. Left this long to review to calm down when I think of the experience. At the outset I will say the food is very good - when (if)you get it, and therein lies the problem. Booked for 13:00, arrived 15 minutes early. Order placed off the 'Festive Menu' for starters (which needed to be explained to the waiter) at 13:04. 1 x Prawn Cocktail, 5 soups (3 vegetarian - with mozzarella pinwheels, 2 vegan with brown bread) with the traditional carvery for mains. Chased the waiter for the starters for 40 minutes before the first 3 soups arrived, followed by the prawn cocktail a few minutes later. The vegan soups arrived after another 5 - 10 minutes without the bread (but with mozzarella pinwheels). The bread never arrived. Then queued for the carvery - a queue of about 15 people took 20 minutes or more.Reason for such slow and awful service? We were told the restaurant was prioritising Online delivery orders, ignoring the customers in the restaurant sat at the tables (same went for carvery). Presumably because we were already trapped and couldn't go elsewhere. We didn't have time for desserts, so the restaurant also lost further revenue (we got a refund on our starters). It would be good if the restaurant realised that they pay rates on the tables. If people using them realise they are second class citizens and just start ordering on line for delivery, they wont buy drinks or pay those rates.

This is the complaint/observation sent to Stonehouse (slightly edited). Whether a response is received I'm not holding my breath.The Sunday meal was booked as a culmination of a family weekend when the family came together for Christmas, and the first time since the COVID-19 pandemic - the Festive 3-course menu. We arrived, then the problems began:1. Despite booking a table for 6, on arrival one wasn't prepared and tables were joined accordingly2. Having been seated we were told that someone would be along to take a drinks order - they never arrived. The first person came to take the food order - 15 mins plus after sitting down3. Starters were ordered, Tomato soup x5 and 1x Prawn Cocktail. Despite several approaches, including to the Manager, these didn't arrive for 1/2 hour, and were then not correct. When questioning the delay we were told the 'chef is prioritising the Online delivery orders'4. We decided not to wait for the puddings As a restaurant, also doing deliveries, I was surprised that online deliveries were taking precedence over seated customers especially having booked, and that this seems to be the norm. To finish on a positive, the food - one received - was really good: well cooked, tasty and plenty of choice and quality. Just a pity the service let the whole thing down.

Had a few breakfasts here. Never been disappointed met up with old workmates great time had by all. I made a point of congratulating the chef, great value, great food.

We went there last night for a 40th birthday meal. The service was poor, they'd 'ran out of burgers' apparently, hmm.... I ordered fish and chips and waited for nearly an hour to be served an awful 'meal' of burnt horrible fish that looked like it was an Iceland frozen one, horrendous oven chips but at least the mushy peas were ok. as for our drinks, the cup of tea was stone cold, the squash was weak and watery, my beer was undrinkable, the worst pint I've ever had in fact. We had to make the best of a really bad night, despite the awful food and drink.The Toll Gate used to be alright but now it's terrible. We were the last ones to leave the pub at 8P.M and the place was empty apart from the staff. That says a lot.Avoid this pub at all costs.

Arrived expecting the usual new restaurant experienced staff, but shocked when we were asked to decide and pay immediately without even seeing a menu!!! We got there early at 6pm and we’re told that they only had gammon left!! Absolutely no charge to the old restaurant, pay and help yourself..The worst experience and couldn’t wait to leave..

In a nutshell this is how are visit went. Went up to get the kids first, waited 15minutes for someone to acknowledge us, then said that we needed to wait for the sausages to be cooked. Waited for said sausages to be cooked and went up to be told sorry you’ll have to wait longer because now the chef is making 5 pizzas. Eventually got the kids dinners after 45mins. Then we, the adults went up for ours. Was charged for a full carvery and then extra for pigs in blankets for there to be no roast potatoes and no pigs in blankets also no gravy only vegetable gravy. Vegetables had seen better days too. No apology or explanation. Avoid this place at all cost.

Disgusting service food was cold no one to serve you on the carvery complete waste of time and money will not be going again

Come for food regular. Very polite staff. Enjoy it every time I come in. Will come again. Very happy

Good quality food, friendly atmosphere and great service and best of all unlimited. Matt & is team go the extra mile to make your visit enjoyable so much so we make it a meeting place once week

Carvery was recommended to me so decided to visit today. In a nut shell the only bit of my food that was hot was the roast potatoes. Cold turkey cold gravy cold vegetables. Never again.

This place just gets better and better. We visited this morning for breakfast, 4 of us and the 4 of us loved it. The food is amazing, the staff are a delight and there is plenty of parking and is Covid secure. Self service is back which made a nice change and is another step nearer to normality. I visit here twice a week and always bring a group of friends or family and they always leave satisfied.

Lovely meal the roast beef and turkey were delicious roast potatoes were lovely and crispy definitely have the cavery again.

Emily was a fantastic waitress, very helpful and accommodating, fantastic food and fast service. Will definitely be returning with the family. Very happy visit :)

We arrived at 3 but didnt get seen till 3:30 and the place was dead . A women took our order for drinks but then left them on the bar so we had to go down and ask for them in the end . The women gave a rude remark when asked if i could get my food for the kids so they could start eatting as we where waiting for food to be cooked this took an hour in the end . The amazing manger on shift stepped in and really was helpful he really did change the experiance for us as we where reluctant about coming back again . Well done to the manager he was fantastic :)

I feel sad leaving this reveiw but I have never had such terrible service or disgusting food .a table of 6 quickly seated waited 15 minutes for some one to take our drink order a further 10 minutes to receive them .the place was so hot when asked about opening a window was told only 1 opens .we asked several times when can we get our food please to which each time was told when chief says its our turn 1 hour exactly after our booked in time was we allowed to get food guy carving the meat nice and friendly move on to the veg etc the server was shocking he literally slopped our food on the plate the food was mostly empty so scrapping round the edge I asked for gravey and again slopped on absolutely shocking service which was the same for the other 5 of my party .The food well where to start carrots tasted weird mash was lumpy roast potatoes bunt sausage like rubber cauliflower undercooked and a splash of gravey .the meat was lovely .I have ate here several times although most weeks we use the walsgrave where its excellent service&food .then we needed to pay but none of the servers new where we are to pay!!!! After walking around the pub looking for anyone who new what they were doing a poor pregnant girl carrying a stack of plates said she would find someone to help us we eventually went to the bar then the server said oh no your paying cash we need to go the other till .honestly it was shambolic you either need a customer service course for them to attend and maybe a cookery course also .shambolic was the politest word I can use

visited Sunday 21st june 2021,lovely waitress who served us,couldn't do enough to help,but food was terrible,carrots were hard and discoloured,beans were hard and tasted weird,roast potatoes were burnt,cauliflour was hard,apple pie crust was burnt,sorry for the poor review,but folk should expect better quality for what they paid

Visited for a carvery today. On a arrival I was greeted by Matt. Talked through the covid procedures and how to order. The waiting g staff were very attentive and made time for a chat which is appreciated after isolating for so long. Meal was delicious,went for the Carvery.thankyou

booked for lunch was seated straight away and drinks ordered. Staff were very attentive and friendly, felt completely safe and secure. Had a lovely meal and several drinks in relaxed atmosphere will definitely be returning.

Went for a meal with my family food was excellent staff were friendly,felt very safe. Will be visiting again

Enjoyed two carverys today excellent food had large plates and finished of with rockey road sundae very good price will definitely visit again also the manager very friendly p