The Thomas Paine Hotel, Thetford. in Breckland

Food and service excellent with friendly & attentive staff always; Such a buzz too - great thanks to the family run restaurant! Gez owner continues to provide the best thank you!

Incredible customer service. The owner went above and beyond to make us feel like family. Everything cooked fresh. Incredible quality for reasonable prices

Utterly terrible. They don’t know what they are doing.

Absolutely fabulous food, amazing service and so friendly. Highly recommended.

We have had a few lovely meals in there staff are always welcome and friendly I booked up to have my late wife's wake there it's was lovely there did us proud Gez and his family made us welcome on a special day thankyou for everything you done looking forward to seeing you all soon for a lovely Sunday meal

Lovely family run restaurant who did us very well for my birthday and fathers day. The service was impeccable and suited our group aged 2-83! Thank-you

Throughly disappointing on almost all fronts. I booked here for Mother's Day on my mother's recommendation due to the 3 previous visits here. The table was reserved for 1400, when we entered at 13:55 we were asked to sit at the bar area and told our table would be ready soon, 55 minutes later at almost 1500 we were finally seated. Starters arrived within a few minutes of being seated - nothing noteworthy to report, average Calamari at best. Starters cleared 45 minutes later, and the mains arrived at 16:00. The beef roast was good, the pork was awful, it was dry, chewy and the fat was not rendered in the slightest, when I mentioned this to the waitress (owners daughter) she took offence to the fact I was critiquing her mothers cooking, she pulled a face and didn't even acknowledge my concern before she walked off - great customer service! When I went to pay, she slid the receipt over to me, again no acknowledgement and apology for the poor food and even poorer attitude. The owner/manager did not want to come from the back and discuss the situation with myself and instructed her to remove 1 of the 2 pork meals from the bill. This could have all been avoided by simple common courtesy, something which is clearly not common here. My family and I will not return again, and I will advise all our friends not to return again. A wholly unacceptable and avoidable scenario that ruined a special day. *** update*** great response from the owner there, do you think if I was 'blackmailing' you would not have come out to confront me... Of course you would have done, so don't lie to quash a bad review, accept that your restruant is not as good as you thought it was, there was no shouting, not even a slightly raised voice what so ever, as it was a busy restaurant I wanted to keep it low key, I didn't want to make a scene hence the reason I came to the bar. Get a grip of yourself and your arrogant daughter. You should have put your big boy pants on and came out to talk to us, even a simple apologies goes along way.

The best place in Thetford for great food and great service. Family run establishment, manager Gez and chef Rosie looked after us all night. It's a really nice place to be, with a lovely atmosphere.

Held my daughter and son in laws wedding reception here,had a wonderful day,staff were very friendly and helpful.The only thing that let it down was the buffet wedding breakfast. The venue is lovely and with a bit more choice of buffet would have been perfect.