The Thomas Paine Hotel, Thetford. in Breckland

Utterly terrible. They don’t know what they are doing.

Absolutely fabulous food, amazing service and so friendly. Highly recommended.

We have had a few lovely meals in there staff are always welcome and friendly I booked up to have my late wife's wake there it's was lovely there did us proud Gez and his family made us welcome on a special day thankyou for everything you done looking forward to seeing you all soon for a lovely Sunday meal

Lovely family run restaurant who did us very well for my birthday and fathers day. The service was impeccable and suited our group aged 2-83! Thank-you

Throughly disappointing on almost all fronts. I booked here for Mother's Day on my mother's recommendation due to the 3 previous visits here. The table was reserved for 1400, when we entered at 13:55 we were asked to sit at the bar area and told our table would be ready soon, 55 minutes later at almost 1500 we were finally seated. Starters arrived within a few minutes of being seated - nothing noteworthy to report, average Calamari at best. Starters cleared 45 minutes later, and the mains arrived at 16:00. The beef roast was good, the pork was awful, it was dry, chewy and the fat was not rendered in the slightest, when I mentioned this to the waitress (owners daughter) she took offence to the fact I was critiquing her mothers cooking, she pulled a face and didn't even acknowledge my concern before she walked off - great customer service! When I went to pay, she slid the receipt over to me, again no acknowledgement and apology for the poor food and even poorer attitude. The owner/manager did not want to come from the back and discuss the situation with myself and instructed her to remove 1 of the 2 pork meals from the bill. This could have all been avoided by simple common courtesy, something which is clearly not common here. My family and I will not return again, and I will advise all our friends not to return again. A wholly unacceptable and avoidable scenario that ruined a special day. *** update*** great response from the owner there, do you think if I was 'blackmailing' you would not have come out to confront me... Of course you would have done, so don't lie to quash a bad review, accept that your restruant is not as good as you thought it was, there was no shouting, not even a slightly raised voice what so ever, as it was a busy restaurant I wanted to keep it low key, I didn't want to make a scene hence the reason I came to the bar. Get a grip of yourself and your arrogant daughter. You should have put your big boy pants on and came out to talk to us, even a simple apologies goes along way.

The best place in Thetford for great food and great service. Family run establishment, manager Gez and chef Rosie looked after us all night. It's a really nice place to be, with a lovely atmosphere.

Held my daughter and son in laws wedding reception here,had a wonderful day,staff were very friendly and helpful.The only thing that let it down was the buffet wedding breakfast. The venue is lovely and with a bit more choice of buffet would have been perfect.