The Thatch in North Devon - Phone Number, Reservations, Reviews

We have been visiting the Thatch for many years when in Croyde both for accommodation and for meals. However, we haven’t been for a couple of years and have to say we really noticed how it appears to have declined generally. There were several empty tables both inside and out, full of used glasses and crockery but with staff walking around between it but not attempting to clear away! Also, we noticed the number of filthy windows and both the log burners, although not in use during the summer but absolutely covered in dust and cobwebs! Such a shame as certainly not up to the standard of the Thatch that we remember. The coffee was very good though.

Visited here for my partners birthday. As we are not local (on holiday ) I contacted the restaurant in advance to see if they could do any sort of surprise for her birthday & they were really helpful. Although me bringing a cake was not feasible, they brought out her dessert with a candle and sang happy birthday. The meal overall was delicious and very filling ( I enjoyed the chicken,bacon & leek pie, my partner had hake, for deserts we had cheesecake brownie which were both large) and as above the staff were really polite and courteous. I would recommend this place.

We have visited twice so far this week whilst on holiday. The food has been great. Massive portions . Steaming hot. Lovely people . Would definitely recommend.

An absolute must if you are in Croyde. Brilliant atmosphere, excellent service, so dog friendly and the food was epic!!

Loved it, great food and good value. Friendly staff, dog friendly (let them know before you go if poss that you are bringing a dog as I don't think all areas of the pub are dog friendly). Looked after our fussy needs group. Thoroughly recommend. I would book as it was busy on the Sunday night we went.

Little bit disappointing. Had to send back meal twice for being cold and then had to ask for it to not be charged. Need a bit more customer awareness I think.

Came to Croyde for a weekend with friends. Had booked a table for 7pm for 14 of us and we waited over 2 hours for food to be served. One person in the group is diabetic and needed to get sweets out to keep her blood sugars level while another 2 members of the group were heavily pregnant. We then came back for breakfast the following morning and waited over half an hour for some meals to come out while others had come out and had eaten. The food is lovely and it’s a great atmosphere in the pub but the food service is so so slow.

Menu said ‘creamy porridge’- what arrived was as far from creamy as you can imagine. Clumpy to the point it was hard and powdery. Even after pouring all the milk which arrived with my tea, it still was unable to achieve anywhere near a creamy consistency. Very unimpressed. 23rd June 2024.

Ordered fish & chips. Batter was soggy & very oily. Peas were not cooked properly and a very dried out & rotting piece of lemon was included in my plate - hidden under the fish when served. We had to pay when we ordered so felt like we'd been ripped off. Won't eat there again. We've just come back from a trip to Europe where the food & service standards were so much better than we seem to have allowed as acceptable back here. V sad

The staff seemed really lovely. However when I received my meal I ate some of it and then realised my chicken was completely raw. The waitress took it away and the manger apologised but assured me twice that it was definitely cooked. However from the picture attached it clearly is raw. Although a refund was offered for them to say it was cooked is a joke and refresher training needed for the manager and kitchen team on how to cook things correctly.

For years I’ve loved this pub, so was really looking forward to visiting today now that restrictions have been lifted. I couldn’t wait to order a beer at the bar and enjoy the holiday vibe. No such luck. It was totally sterile and lacking atmosphere. One way systems still in place, no bar service, big spaces between tables. Truly awful. At best it felt like a Harvester, if I’m being honest, more like eating at motorway services. Food was ok, but I remember it being so much better. This was once a gem of a pub. Please save it before it’s too late!

We have been visiting the thatch for over 25 years and never been disappointed until this year. The Famous Nachos are a real let down, much smaller portion and Rocket replaced refreshing iceberg. Caesar salad had cucumber and olives yet no parmigiano or chicken and only a smidge of dressing. Kids menu was very beige , chips with everything no veg at all. It’s such a shame , the service was still very good but the food wasn’t up to the usual standards and we ate there on 3 occasions so it wasn’t a one off

The long and short of the story is that this restaurant will always succeed due to it's location, They will turn tables and fill them again quickly.The food was excellent- no grumbles there! What lets it down is the service. We had a table booked and arrived and waited for ten minutes at the welcome desk to be seated. During this time, a number of staff saw and made eye contact with us, two of which were clearly senior members of staff). Not one said hello, or even a cursory "someone will be with you in a minute!"When we were eventually seated it was then not communicated that we had been to our waitress. To her absolute credit, fifteen minutes later she came and apologised and took our orders. Sadly however that was the last we saw of her...Different servers each time and no real care in whether or not we had enjoyed ourselves or were happy with our food.The kitchen here is clearly top notch. While I appreciate that there may well be a system in place where the manager is the one who seats tables.... none of the waiting staff seemed particularly attentive or happy. Like I said at the start of my review, I note many others have raised this issue and no doubt it will make no difference to the success of the restaurant. However, for us, the welcome you receive when you enter an establishment will always stick in your mind and for that reason, we will not return.

Visited here with my family (2 adults 2 children) during our camping visit. Although we didn't a table they accommodated us with ease. The waiter was very direct and gave the impression he was a little fed up. We asked to change my son's salad for peas and my daughter's coleslaw for peas (they like peas!) but they wouldn't accommodate this and charged us £1 extra for each bowl! However the food came quickly and was reasonable quality. Overall it was a little disappointing given the expensive prices. I don't mind paying but I expect better service and a little flexibility in the menu for that. Wouldn't return

Excellent service. We felt really safe with the covid measures that were in place. The food was very good and excellent value for money. Would definitely recommend the thatch.

Came this evening for a meal, we were able to get a table even though we hadn’t booked however this is where our luck ended. Unfortunately we ended up sitting next to the loudest people in Devon, all of whom are immune from covid as not one of them wore a mask to go to the loo or walk around at any time…The food was disappointing average at best ( wine was good) we had lasagne and it was nothing special ( but expensive) chose the brownie for dessert and again nothing special and is actually a piece of chocolate sponge….Disappointed will sadly not return, lots of staff and customers walking around maskless, not for us.

Sunk one in the outside area went down a treat. Staff really friendly and decent service. Will defo go back to sink another.

We had booked in to he pub and had a reservation for 17:00. We were a group of four families and the pub had arranged for us to sit within the same room and well separated following Covid measures. The waiter was excellent and served us quickly knowing that we had small children to entertain and feed.... The food was great quality and massive portions including the children's meals. In fact I would say the children's pudding portion sizes were adult sizes and amazing. One of the meals wasn't quite right and the waiter straightaway apologised took the meal away and replaced with a brand-new meal swiftly and quickly.

No reservations taken, so as expected very busy at peak times waiting for a table. Great menu choice & specials on offer. Massive portions. Was glad for the walk back to camp after eating. Lovely open garden in the car park opposite. Great place for a beer in the sun.

We managed to get a seat on a busy Monday as only a couple of places doing food. The food and drinks in here were excellent. Staff friendly and attentive couldn’t ask for much more.

Pre booked a table on the day online with our dog. On arrival we drove past the carpark twice it really isn't clear and needs much better signing! The pub however is lovely and really enjoyed our delicious fish and chips. We then had a dessert each, banoffee pie for myself and chocolate brownie for my partner. Really good and well priced for the quality. If I could give 4 and a half stars I would for the carpark issue but as the food was amazing I have given 5.

Firstly I researched the Thatch to ensure it had a car park only to find it covered in tables on arrival - tables that weren't being used! Hubby had fish n chips which were sublime, the fish was so light & moist. I had the philly cheese steak sandwich but jeez it must have been an old cow. The meat was so chewy, I couldn't eat it. My hubby kindly swapped meals half way through so I didn't go hungry. Nice place but misleading on the car parking & poor quality meat.

The folks running the bar at the converted car park outside bar area are great.BUT later we had a chicken burger and a fish curry type thing.. at £15 and £20 respectively. It was poor and hence a complete rip off.. they would be overcharging at half the price.

We had a delicious lunch at The Thatch. We'd booked about a week before we arrived and couldn't book an evening table on the day so went for lunch instead, but we did hear a staff member explaining they only book out half their tables to allow for walk ins so might be worth checking if you can't get a table. I was able to order off the kids menu as I really wanted scampi - very pleased because I don't eat much but often restaurants don't like adults ordering from this menu. The scampi was delicious, as were the chips. My partner had the chicken burger which was apparently great. It was all table service and there was hand sanitizer everywhere and all staff wearing masks so felt very safe. Would definitely recommend

Ate here 3 times on a short stay in Croyde. The restaurant is always very busy and usually fully booked. The food varies from being mediocre to average. The last meal I had was a chicken burger which is called a spicy bird burger. It must have been a baby bird as the burger itself was small and was lost inside the roll! Chips were also under cooked. Cost £14.95! This is basically a fast food outlet with a high through put of orders charging quality restaurant prices for pretty average food. There's not a lot of choice in Croyde for restaurants and demand always outstrips supply hence the high prices.

Ate three times here when we came on holiday, family of 5. Food is consistently good. Dropped a star as on third time of eating here, I'd booked for 4 people instead of 5 but not realised. They tried to turn us away as "couldn't add a chair to a table". I asked to speak to the manager, who also tried to turn us away. I suggested that perhaps a bigger table may soon become free, could we wait, and then they found space. Popular pub and nice atmosphere, but during Covid times book weeks in advance!

Having eaten at The Thatch previously, I decided that this would be a great place to go for date night!!! Unfortunately what a disappointment! We arrived 15 mins early for our 7:30 booking and were told that because we were early the table we had booked wasn’t available and they would try to find us another table, We would have happily waited the 15 mins if this had been stated to us! We were placed on a table of four in the main walkway to outside, so not only did I have my back to all who past us, which was quite a few, nudges in the back and chair kicked numerous times!! We were also concerned that nearly all the staff were not wearing masks or visors, which I thought was still a legal requirement!! The food was ordered and we received our Starter of Pulled pork nachos, which I have to say was very good, maybe a few too many jalapeños but nice just the same!! Three minutes after finishing the starter, the main meal arrived. Visually the food looked good, unfortunately that is where is stopped! The prices were totally inflated for what was received, my partner had the Chicken and Chips priced at £18.95 and it was very dry and not very appealing, I went with The BBC burger again over priced for what was received which amounted too two well over done burgers, bacon strip that wouldn’t be out of place in a certain meal deal sandwich and cheese that resembled Burger sauce from a bottle!! It was dry as old leather and no flavour at all. It wasn’t eaten!!We decided that we wouldn’t stay for desert or coffee and asked for the bill. It was also bought to the assistants attention that the quality wasn’t there and the food was either over cooked or at best cooked with the starter and left on the hot plate until we had finished the nachos! It was met with a ‘’Ill let the chef know you weren’t happy’ So overall a very disappointing night of food and throw in the highly priced drinks, we could have easily gone to a drive thru, spent less and got better quality!!

I visited the Thatch twice during my holiday in Croyde Food was tasty and a generous portion! Service was a little slow on the first visit and we were left waiting for our bill for quite some time but you couldn’t fault the friendliness of the staffWould definitely return :) 100% recommend the nachos too!

The Thatch has gone very downhill . The prices have gone up massively £18.95 for chicken and chips and the food very standard . Drinks are also extremely overpriced.The Staff are sluggish rushed and some unfriendly .Left feeling very disappointed, and thinking what a rip off.

Very well organised, COVID secure, and great food, as always. Popped in on the off chance of lunch, no space in the garden, unsurprisingly as it was really warm outside. Easily accommodated inside, great table service, staff very attentive

We ate twice at The Thatch in our week in Croyde Bay. Both times the food and service was really good. If I had to make a slight criticism it would be that it’s slightly over priced but that seems to be everywhere in the area. We would definitely return.

Popped in for lunch on an overcast day. Good COVID arrangements and staff knew what they were doing. Menu, as always, was varied + some specials. Mussels were on the menu and didn’t disappoint. Great portions served with “ to die for chips”. Thoroughly recommended. Make sure you pop in, if you are in the area.

Been visiting Croyde for 10+ years and have always visited the Thatch for food and drinks. Always loved the vibe and atmosphere there. Food was always pretty good and have been there often enough in the past.Myself and my grandson visited the Thatch for dinner there on Tuesday 1 June. Sad to say, but it really has gone downhill in my view or was it just an off evening? I appreciate it was busy, as it always is, but our waitress that evening struggled to crack a smile when we were ordering and there was no warm welcome or pleasantries.My grandson ordered fish fingers and chips but had one bite of them and that was enough. How can you go wrong with fish fingers?? I ordered scampi and chips at £13.95, and also struggled to eat any of it. Both the fish fingers and scampi tasted like they’d been cooked in overused oil. It wasn’t long and we were on our way feeling very disappointed and hungry!

Visited The Thatch today for lunch, it was simple to book a table via their website. We were met by a friendly young man who took us to our table and explained the order system and made sure we checked in to the NHS app, he even explained where the loo was which saves having to wander round looking for them. A really nice lady took our order including making sure we had a bowl of water for the dog, she made recommendations, which we appreciated, we shared the salt & pepper squid to start and then had flame grilled chicken which came with fries, coleslaw, salad and corn on the cob, it was enormous but we tried our best, it was delicious and our dog helped us finish the chicken. All of it arrived in a timely manner and the staff couldn’t have been nicer. I would recommend this place.

Stopped in for lunch on Sunday, something has really changed at the Thatch, always used to be a great place to stop - atmosphere, food and beer were enjoyable. Staff seemed sluggish on Saturday - slow table service and food was terrible - dehydrated BBC burger (much cheaper meat than before) and limp fries and average Scampi with same limp fries. Have the owners changed, has the chef left? Very disappointing which is a huge shame as has been a regular stop whenever we are in Croyde.

Been coming here for a while as we live locally. Unfortunately since lockdown it just isn’t the same. The nachos used to be amazing but they don’t even bother to do guacamole anymore, just cheese and salsa. The prices have gone up but the food downhill. It’s more like Billy Budd’s which was always below average. The Mexican food in the car park was really good but they‘ve stopped doing that now as well. Unless something changes I won’t bother again.

Stopped here for lunch today. Great atmosphere, friendly staff & brilliant food. Highly recommended. Look forward to visiting again soon.

The service here was excellent. We were attended to and seated immediately at a table outside with drinks offered as we sat. The kitchen and staff were very accommodating with particular dietary requirements and nothing was too much trouble. We were not rushed in any way, and the staff were attentive and in great humour, despite what must have been a busy shift. I am so thankful we found this place. We had booked in advance and I am very pleased we did. The food was wonderful and I would certainly go here again next time we visit.

Popped in quite late for a pint whilst staying near by. Waited for a table which oddly was inside when they had space outside. Ordered a pint of San Miguel as I could see the tap on the bar. Absolutely astounded when I asked to pay at the £5.60 they thought was acceptable to charge. No obvious prices on display I appreciate pubs have been hit by Covid but, also they have been supported financially. No need to rip tourists off. That seems to be standard in croyde though..Really irritated me!

Only called in for a drink and to work out whether it would be the place that we would try to do a walk in for a meal later in the day. First sunny day in weeks and got barked at by a grumpy young member of staff for sitting at the wrong table outside of the canopy at the back. Loads of space loads of tables, loads of staff to put bacterial spray down and people being turned away. The public humiliation and stress was a bit uncalled for, so we didn't go back.

Have had dinner here twice this week. Once pre booked and again as a walk in. Good pub grub and not too expensive. Have eaten here in previous years. The Kichen had a limited menu last night due to issues with the extractor fan, but the chilli and fish pie were still good. Nachos here are fabulous - would give them a try. Staff all friendly and polite. M

Myself and my partner went for dinner on Sunday, and although there was currently no Sunday roast being offered we both had the half chicken which was very nice. Staff were very friendly and helpful, and dogs are allowed in (only in the bar area).

Really like this pub! Always pop by here when staying in Croyde, whether it is for a pint or a meal. This time I went for a pint, some chips and a corn on the cob. Corn on the cob was absolutely spectacular, chips were crispy and that pint of rattler hit the spot. Will be heading back in a few months.

Food was excellent took the family for the first day of holiday Grandchildren made very welcome all in all great meal

Amazing service, lovely atmosphere and THE BEST NACHOS I've ever had in my life! Super friendly staff.

Came during the week before being able to drink indoors. Staff were friendly, beer was tasty and the Mexican food on offer was delicious. I’m sure it’ll be even better when full service has resumed!

Lovely pub on the outskirts of Croyde village. Beer garden is a lovely sun trap. Food was excellent. In fact that good we went back for afternoon tea.

That Thatch. What an absolute classic pub. If you’re heading to croyde then this has surely gotta be on your list. They serve a fantastic range of fresh rattler. The staff are always really friendly and the food is lovely. Definitely recommend booking as it can get very busy.

As a family we went to the thatch for an evening meal the service was second to none and food was exceptional the staff were on the ball and very pleasant we will return early in the new year we have visited the thatch on several occasions and would recommend it

Great food in a relaxed atmosphere. In peak times you need to book. I had the chilli and my wife had steak. Both dishes where lovely. Would definitely recommend a visit

Didn’t come and serve us then got annoyed when we went up to the bar to get drinks. Not good service at all

Friendly & helpful staff, even under lockdown restrictions it still maintains the charm & atmosphere it’s always had. Limited menu is understandable, beer selection excellent & they serve great cask ales. Booking advisable. Dogs allowed & welcomed.

The Thatch is well know in Croyde for its atmosphere which has been reduced due to COVID. The food was very average and the service was slow. Hopefully it will revert soon.

We dropped into this pub on the way back to Ruda Holiday Park where we stayed for the weekend. We were lucky to get a table without booking as it was busy. Fabulous service and food, I didn’t quite manage to finish the double burger! Others had roast beef and and one of our children had the fish goujons. All of the food was well presented, hot and delicious. Good choice of drinks including Rattler cider on draft which I enjoyed! Pricing in keeping with the overheads they must have but didn’t fins it expensive compared to similar pubs. Would recommend.

Great service under the Covid circumstances this year, staff polite and friendly. Felt safe and welcome. Thank you

Booked The Thatch in advance for our first night in Croyde as we knew we would be arriving quite late. Friendly lady greeted us upon arrival and pleased to see everyone wearing masks when walking around. Food was ok (we had lasagne and a caesar salad). Not sure we'd visit again but a pleasant enough evening.

Managed to get a table outside, was lovely sunny and warm and the drinks were lovely. Great friendly pub

Come twice a year when visiting Devon and never disappoints. Reduced menu currently but can thoroughly recommend the home made lasagne.

When we arrived at the pub, we had to queue out of the door despite being booked in, not the staffs fault I understand but an acknowledgment of our 15 minute wait to get through the door might have been nice. Or even a smile and hello, rather than simply “what name?”. We were seated by the kitchen, not a problem, but I’d rather not have listened to the dance music that they were playing, which drowned out the rest of the restaurant music. The staff were friendly but inattentive, so we only managed to order one drink whilst waiting for our food, and our glasses were empty the entire time we were eating. The menu was reduced, as are most places at present, but the choices weren’t very interesting and turned out to be average pub food that was well overpriced.I would definitely try somewhere else.

We were back in Croyde for our annual holiday. We visited The Thatch as normal, but were shocked to see that dogs were still allowed in. Unbelievable. Food is served throughout and dogs should not be in these areas. The prices of the drinks are still too high and the food is well over priced. The menu is limited and there were no normal meals on there. The menu was full of food you wouldn’t find on a normal pub’s menu. It is a shame as I love this pub and have been drinking in there every year since 1985. Please get rid of the dogs before we visit next year and hopefully there will be a better menu in place. But I still love the place!!

NO customer service !! Our greeting was.... have you used track and trace. Shown to table near bar . Had to raise our voice level over noise from kitchen .

Wonderful traditional pub. Great Covid protocols, made to feel very safe. Service was super friendly and attentive. Dinner was super tasty & great local lager 🙌

I visited The Thatch on Sunday with my family as we were in Croyde for the weekend, we visit Croyde often and the thatch really is the best pub. They have taken Covid seriously and it’s table service throughout, I’d say it’s best to book ahead. We had a few starters to share, calamari and the bread and olives. Both lush. The kids had a kids roast beef. It was massive! Great value. I had the vegetarian option. I did ask if I could have had the vegan pie but with the vegetarian veg (I like Yorkshire’s and cheese sauce!) but they wouldn’t do it. It was a shame but I went with the veggie truffle pie it came with. It was nice enough. My husband had the pork belly. He enjoyed it. Lovely glass of red to go with it. Bit rushed and service was good. See you again soon I’m sure

We found this online and booked straight away via opentable. Five of us, plus the dog.The Covid precautions were very good and we were all received to find all staff wearing masks, not just shields. Lots of sanitising stations, everything clearly marked and well coordinated.The service was excellent, particularly Ian who was very helpful. A bowl of water for the thirsty dog and even a sausage from the kitchen at the end of the meal for him. We had various food items from the menu and all of them were really good. The burgers were juicy and well-cooked; the Sri Lankan fish curry was delicious. Not cheap, but very nice and much recommended by all of us.

First visit for my wife and I to Croyde.Local knowledge provided by our lovely friends John and Jane.Jane booked lunch.Wow, what a fantastic feast. Beautifully cooked Exmoor beef and half roast chicken and thyme. Gravy, yourkshire pud, local Braunton potatoes, cheesy leeks, carrots superbly cooked.Staff efficient and covid careful.Due to the size of the premises alot of covers achievable.Pint of Tribute perfectly kept, fresh and tasty. Highly recommend. 5 stars.

I have enjoyed many meals at The Thatch over the last 25 years and I've never had a bad one. Standard pub fare but perhaps a little above average. Fair price. Good service.Covid 19 means they ask you to download the menu on to your phone but I wasn't carrying my phone, so they happily provided paper menus.

Just been for lunch .. greeted by a lovely happy and friendly young lady .. seated and made comfortable.. Covid guidelines kept to excellent.. was served by another great lady who was chirpy and full of laughter. ALL the staff was fantastic! The food was exceptional! Beautifully presented and tasted amazing.. drinks were lush too! If visiting croyde this place is a must! 100% recommend x

Had a lovely meal and good service friendly staff just disappointed that a bottle of fevertree was £3.20!!!

We are staying nearby in Croyde, my partner used to come here and eat at the Thatch 20 odd years ago as a child, so her mum booked us a table as a treat. Really cosy and homely inside. The food was good, the veggie burger wasn't to my taste but there was nothing wrong it, it was just me... I wish I'd ordered the chilli! Chips and coleslaw were lovely. Drinks perfect.Really friendly staff too. We were sat near the entrance and the girl hosting was doing an amazing job, she was so funny and friendly and deserves a special mention as she had to dealt with a couple of rude people and some strange and confusing requests regarding seating while we were there. She dealt with it all professionally and with a smile.If we visit this part of the country again we'll definitely be back. Thank you!

My partner and I are here on Sunday. The first impression is that this is a big pub and they have used the space really well for social distancing. Staff wear masks at all times and ensure customers keep their distance. The food here was plentiful and good quality. The nachos were great and the Sunday lunch was packed with veg and flavour, the beef was delicious. I’d like to see the other pubs use The Thatch as an example of how to do this. Top marks.

Visited twice during our holiday. First time was faultless with charming and efficient staff. Lunch was one of the best we’d had anywhere. Returned a couple of days later to have to queue in a narrow passage way whilst the person on the reception desk was trying to master the check in iPad. She tried three times to input data into the track and trace form for people in front of us and we waited 15 mins whilst she did this. Her manner was not pleasant. She showed us our table with a grunt and no smile. A very different experience from the previous visit. In between serving us on reception she started cleaning a table that was half finished - surely not her job whilst ten people were in her reception queueThe chicken fillet was small and dry and not worth the £14. We had planned to eat there every day after our initial meal but we won’t be returning now. What a pity that one member of staff can totally change the experience. But then maybe not her fault that she hadn’t been trained to use the iPad or in meeting and greeting . We also think the queue in the narrow hall way is a Covid risk and perhaps some form of shelter in the outside area would be best for the queue

The service was good and staff very helpful and friendly. The food was very average with a very limited menu. Quality of food average but for a non-spectacular meal ok if you are hungry.

Love The Thatch, been coming here for years literally, since the 90’s but now for a sensible Saturday lunch. Food was great, I took the halloumi dish with falafels, salad, hummus, felt nearly healthy! The small nachos as pictured are not that small and perfect for 1 for a lunch. Pub well set up for social distancing just felt a bit spaced out so currently lacks some of the places normal buzz. Best come back post Covid times!

Lovely pub with a great burger, after a long walk it was a lovely stop for a pint and a quick bite to eat. Brilliantly set up following the Covid change in policy, and staff were friendly and polite

We come to Croyde every year and we never miss an opportunity to go the Thatch, we love it! It was a bit different this time due to the current situation but the pub had all the guidelines in place and the staff were excellent! Food was amazing as always and a great choice of drinks! We also enjoyed the outdoor bar in the car park, perfect when the sun was shining!

It’s such a beautiful establishment. I would recommend for a drink and possibly nachos. The mains are basic and charged at a premium. I went for the crispy squid which I can imagine came out a frozen foods bag from Iceland and deep fried. It was like chewing gum. The lady who seated and served us was great. The next waitress we had probably needs training on how to deliver a good service. We waited ages for our table to be cleaned and actually had to ask in the end as we were left for a considerable amount of time.When we were asked about how was our food, I did mention politely I couldn’t eat the squid as it was overcooked. The waitress then responded looking at my plate I will tell the chef. No sorry or can I get you anything else as I hadn’t eaten.Really wish we didn’t go here for food as it was so disappointing.

What a great friendly pub Food was absolutely delicious ... that night we ended up there at least 3 nights (when we could get a reservation) Very Covid safe Highly recommend

lovely old pub long cues and so we booked for our last night We were shown to a table that looked like it was in a hall and the door to the kitchen and doors to many rooms and the till was also in front of us I order fish pie and it came with colslaw salad and bread very strange as it was mainly potato and 2 prawns and 3 bits of fish god know what type I will never go back here to eat

Maybe I’m being a little unfair on the establishment for my rating however my experience needs to be shared. We are a group of five visiting the area. We choose to eat at The Thatch based on its reviews. The restaurant was fairly busy, the food come out in prompt time and was brilliant. Unfortunately that’s we’re our fun ends. We were served by two different waitresses. The first, extremely cheerful and very professional. This young lady then left us in the hands of a much younger waitress that clearly had a chip on her shoulder. Now we had zero interaction with her until this moment so her chip on her shoulder was obviously from elsewhere. Every item of food that was put on the table was heavily slammed down. We had to request missing sauces which gave this girl real beef with us. She was nothing less than rude and obnoxious. Incredible childish. Shame as it put a real downer on our whole experience. We politely asked not to have her back at our table. The lady in charge did apologise on her behalf but the young moody lady continued her plight in being rude and obnoxious from a distance. We normally tip well but not this time. We won’t be back thanks to that one single young girl that really needs another job that is not customer facing.

Been to the Thatch hundreds of times - over the years it has been a priority for us during our frequent visits to Croyde. However we weren't sure what to expect given the current situation. But we needn't have worried, everything was done with our safety in mind. There were clear instructions both by email before our visit and on arrival. Service was impeccable, courteous and efficient, and despite a limited menu they were happy to be flexible. All the food was absolutely delicious as always, and I shall dream about the Chocolate Brownie for a very long time to come. Big thanks to everyone. We shall be back!

Waitress was moody, wouldn’t let us have a drink whilst we waited 30 minutes - sounded like they didn’t want our custom! Food was also overpriced for the frozen crap you get! £100 for 5 people to have a pizza and pint. We wanted a nice meal out, but next time we’ll bring BBQ goods!

Been here many times and it never disappoints. Excellent food, very COVID-19 compliant. Staff were friendly and helpful and the portion sizes were plentiful after a day in the waves.

Lovely little pub with friendly welcoming. They were fully booked so that was good to see however the waitress squeezed us in early which was perfect for us as eating with small children. The food was really nice. I had the Sri Lankan fish curry which was really tasty, the fish was soft and well cooked. The sticky toffee pudding was the “best” my husband had ever had. Definitely recommend.

Cannot visit the Croyde area without having a meal at the Thatch. Highly recommend the nachos and the famous Bannofee pie ! Booking in advance is recommended as it gets busy.

Pre booked and enjoyed a good meal. Veggie friendly. Hearty portions. Good service and value. Would recommend.

What a lovely place, great staff and fantastic food, we visited as a group of 10 for my mum's 70th, we were able to decorate the table, bring a cake and make it a special evening for my mum, the food was great, the Sriankan seafood curry was especially good everyone thoroughly enjoyed it the staff were warm, welcoming and attentive even during the busy season. Will be back.

Covid regulations were enforced but waitresses were not wearing face protection, which I was surprised. Menu was restricted, basic options, overpriced. V surprised as this our favourite eating place when we visit Croyde. We won’t be back till Covid is all over.

The online booking system was exceptionally good and made life very easy.Had a fab meal in August, COVID precautions were obvious, but only slightly detracted from the experience. Wife had a glorious half lobster, and the the veggie meal was very tasty.The service we very good, the ambiance was somewhat lacking, but that's due to regulations rather than a reflection on the pub.Will 100% be back there again.

I have seen others mark down on the reviews all because they are following COVID Guidelines. Unfair. They are doing a great job in managing the current difficult situation and have reduced the amount of tables they normally have available. Making them more socially distanced and safe. I have been visiting croyde for over 40 years and have visited this superb thatched pub many, many times. So feel I can give a fair and balanced view. Pre COVID this pub was a hive of activity and was the local hub for many locals and holiday makers alike. They put on parties and fancy dress and was a great place for everyone to meet. But as per government guidelines they are following it to a very good standard. My wife and I felt very safe.We have visited during the EOTHO scheme in early and late August and also and several times after in September. So please understand my review is with more than a one off experience but with knowledge of the pub/restaurant.I don’t live in the village or have any allegiance to the Thatch. Food-The food was superb and always has been. We can’t even remember any food being provided that fell belowstandard. If we had then we would have spoken to them and I’m sure it would have been dealt with very efficiently. The selection on the menu has been reduced due to COVID and hence some are complaining that there isn’t enough on for their choice. We didn’t have a problem as the specials changed daily and the main menu changed every few days. But basics like burgers/fish were always on there. They catered for vegetarians and Vegans alike as there was always something available for them. Maybe not a great selection but there nevertheless. They are renowned for being a steak/burger and Fish restaurant. The desert menu is now reduced and often only ice cream or a 1 other desert on there available. So this can be improved upon. Pre COVID it was always superb and had a choice of often up to 10 items at a time. Booking a table. You can pop in pre 16:00 and have a drink or food of tables are available. After then you will need to book. Not sure how it’s going to work once they get fully out of peak holiday season tho. This was easy online or via the opentable app. We booked our tables in advance as we could see limited availability on tables once it got to the EOTHO period. There was a sign outside saying there were only booked tables after 4pm, yet people still came in and asked if tables were available. Only to be disappointed. That said, we spoke to staff and was amazed that quite a few “no shows” happened every night with not cancelling. So please help them and cancel If you have too so they can reuse the table. When booking you have the table for 2 hours. Which in our view was plenty of time to order and eat. Pre COVID once you booked a table it was yours for as long as you wanted it! Which many people used to stay all evening having a few drinks. Which is what people are missing. Social evening with family and friends. Phoning the Thatch is vertically impossible as it’s always so busy and goes through to message and can’t leave an answer phone message. That is something they need to rectify and have been made aware of it. Service. The staff are always polite, courteous and respectful. The food and drinks arrived in good time. Atmosphere. There was a relaxed atmosphere and the “rush & hustle” that was their previously was gone. The staff had much more time and appeared relaxed and more importantly very organised. Pre COVID the bar area was often absolutely chokka and many times stood there next to tables who were dining like “sardines in a tin”. Which also made it difficult for the staff to bring meals out to those tables. The bar was always an active area with locals and surfers alike. Which I believe the people in the village and surrounding area are missing. It used to be “the very busy pub/restaurant” that you were prepared to go through because it was always great food. They have put an outside bar area in their car lark if the weather is good then you can have a drink outside. Those tables can’t be booked. But..... I believe that one things settle and government guidelines are relaxed there is a place for it in part to return.Parking. They have put an outside bar area in their car park so there isn’t t any next to the pub only in the main car park in the village. Which is free after 18:00 currently. Our view. The whole experience is much quieter than it was but in some ways was much better but in others felt as though the heart had been ripped out of the place. The food is excellent, beers and ciders always well served. We go for the food and beer but can see how it will effect others if they just want a beer and a socialise.

I've given it average probably due to covid 19 ....STAFF 10/10FOOD 10/10BEER selection 5/10 no Guinness SPIRIT selection 0/10 No BrandyATMOSPHERE 0/10 covids killed it I might have been a bit hard on this place but I like to go somewhere and injoy it as in take in the scenery where i am..but was not able to do this at this place as we had to sit at the table we were given....so it just felt like we were there to eat and go......although the staff where very professional and polite.....it just felt like we where Herded and herded out if I just wanted to to eat a a table i would have stayed at home .....i know we're coming out of a pandemic but if these want to serve they need to open up ahi more coivd is going nowhere for awhile at least.Having said all that the food was outstanding im my opinion and the pub is a lovely old building just a shame we couldn't look around it...

Had heard good things about this place...and it deserves the good reputation that it has. The staff were helpful (I was a tricky customer who had to change arrangments several times and there wasn't any exasperation or fuss about it, even though it would have been justified). The food was great - I had sea bream and it was one of the nicest meals I have ever eaten in the UK. Again, I was fussy, and the chef could have easily just omitted the ingrediants I fussed over, but instead adjusted it to make sure the meal wasn't compromised. I was really impressed. Others had the steak (which was perfect), and the chilli (also amazing). It was the last day of Eat Out to Help Out, so maybe that swayed our impression a little, but the food really was great. If we had paid the extra we still would have been very pleased!

Despite the ridiculous Covid restrictions, you can pop in for drinks before 4pm if there is a table, but you must book a table after4pm. Be warned. Staff are very helpful and try so hard to accommodate you.

The food here for the prices they charge is despicable. Frozen chips, frozen squid etc etc ! If there is a shortcut they’ll take it, one of the waitresses is a complete misery and seeing other reviews on here I think it is the same one !! To pay £85 for two adults and two children under 5 for lunch and a couple of drinks is fine if the quality that you receive is worth the price. I’ve had better at a Wetherspoons than here. It is a cash cow designed at extracting as much money from tourists as possible for the least amount of effort. My advice would be to use the many street food vendors around on campsites like Biffens Kitchen, the Sri Lankan pop up on a Saturday night or even the Jamaican at the end of the car park. If you like good food you won’t like the Thatch that’s for sure. If you like a frozen meal for £££’s then this is your place ! Their one saving grace is the burger is ok but for the price, really ??! It’s a burger !! We will never return here for food, ever other than for a drink. I see the manager gets irate at criticism on here which is fine I suppose when you are fully booked no matter what tripe you serve. The Thatch has lost its authenticity, service standards and feels like a lower end canteen frankly. Avoid, go to the chippy, you’ll enjoy it more !

We had booked a table here in advance before our holiday. So glad we did. The covid safety precautions are excellent. The greeter was really friendly and took us straight to our table even though we had arrived early. Our waitress was amazing, she was so friendly and helpful. We all loved our food and enjoyed our time there.

Me and my family stayed in Croyde a couple weeks ago and visited the Thatch once during our trip. A young waitress, Tillie, was very helpful- she noticed the sunflower lanyard I had with me as my daughter is autisic and asked if there was anything extra she could do to make sure we were as comfortable as possible. This accepting and warmed welcomed behaviour is amazing so we will definitely be visiting again and recommending to others. Well done!

We regularly eat here on family trips to Croyde. The staff are always efficient and friendly and the food is excellent. A bonus that our dog is welcome too!

Excited from our last visit which was this time last year we all were expecting great things....But unfortunately we were hugely disappointed. Service was slow and a little grumpy, we were interrupted too many times asking if we had finished our meal when we clearly were still eating. Chicken burger was overdone and dry. The Pie was poor, vegetables rock hard. The fish burger was plain and quite simply boring however not all doom & gloom the seafood curry was well cooked, tasteful and the only dish I’d order again. Overall really disappointed from last years visit.

Ate here one night whilst staying in Croyde, they have got the restaurant right in the way of Covid I.e social distancing etc, but seriously lacked some high level service, our sever seemed grumpy in regards with any questions asked re the menu and we kept getting reminded we only had the table for 2 hours! Limited menu due to Covid... why is this ? Other restaurants offering a full comprehensive menu. Basic food most mains very disappointing especially the lasagne extremely stodgy and tasteless. Wouldn’t rush to go back, can cook better meals at home.

Visited The Thatch twice during our recent camping holiday in Croyde. The Sri Lankan fish curry was so tasty I had to go back for more! My husband had the 12oz Waytown Melt burger which almost finished him off... service was very quick and efficient despite it being busy summer holiday season- special thanks to Callie (Restaurant Manager) for her very attentive service and great management. The staff were obviously working very hard to keep up with the demand and created a very positive, ‘can do’ atmosphere...highly recommended

We visited the Thatch twice during our holiday and were really impressed with everything. It was well organised (in terms of social distancing), the food was great and service impeccable, especially from Lily who was so friendly and helpful. I’d definitely recommend it.