The Terrace Tea Rooms at Oswaldtwistle Mills in Hyndburn

The best scones ever. I can't found the words how to describe the most amazing scones I ever had . The service it's extremely friendly and helpful . Definitely would recommend all my friends and family to stop there for nice breakfast , brunch or lunch. Thank you for you amazing hospitality. Hopefully see you soon.

A few of us came here not long ago for the first time . Both food and service were amazing , worth a visit if you are after delicious food and coffee.

I was shopping at Oswaldtwistle Mill in early March and decided to have breakfast. The prawns with mayonnaise sandwich was amazing and the espresso was very good. The service was very nice and helpful. It wasn't my last visit. I recommend.

Had another fantastic lunch at the Terrace Tea Room. Food beautiful especially the Winter Warmer Soup. Lovely to see Susanne, will catch up with Diane on our next visit.

Visited for lunch with a friend. Good choice of food and drink on the menu We each ordered a drink and sandwiches which came with plenty of filling, alongside salad and fries. Service was quick and friendly and food was lovely. Cafe was spotless. Will definitely visit again.

Called in for a brew whilst shopping in the bubble factory, we both had the Black Forest Hot Chocolate and a nice mince pie. Season Greetings

Very expensive for the tiny portion sizes. Butties served with a teaspoon of coleslaw and about 3 crisps. Milkshakes and coffee decent.

More than a bit disappointing. Egg sandwich - okay; thin piece of ham and lettuce sandwich - hmm; cream cheese sandwich - really? The scones were good and the cakes were okay but the pot of tea was watery and when we asked for a top-up we were changed for an extra two pots on the basis we were a couple. Shan't bother again.

Had to wait 10 minutes when staff had nobody else to serve, staff too busy talking about social life, when coffee was brought to table no apology to say sorry to keep you no contact all had to put own cup onto saucers as just put onto tray, won’t be going back .

Come here every week on a Wednesday (4 of us) often having lunch too. Good food, the ladies (and young men) who work here always look after us and are lovely and always have time to have a natter with us.

Lovely relaxed atmosphere. Staff are very friendly and helpful. Food is excellent. I love the cakes and scones for a treat. Definitely family friendly.

We went for afternoon tea, as we do quite often, and the quality of the food and the service, is amazing.

Staff so friendly. Afternoon tea so delicious 😋 we was offered boxes to takeaway. Will be booking again.

Breakfast poor! Regularly visit for breakfast as we live in the area however not sure what had happened on Sunday 9th July but it was terrible. Bacon and sausage over cooked, poached egg bouncing on the plate as done in a microwave so rock hard, toast cold and 1 square of butter! On a positive the waitress was lovely Disappointing to say the least we will be eating out elsewhere this Sunday.

Lovely afternoon. Cheese mushroom Omelette was delicious 😋, All staff in the mill was friendly and very accommodating!! Will be back .

Recently visited with my little boy! The food was beautifully made and all the staff were very welcoming and customer focused, they went out of their way to communicate with me to make sure everything was perfect for our visit. Overall a very pleasant experience and would definitely go back for another visit!

Disappointed Posh fish finger sandwich, roll burnt fish fingers thin cheap and not much fish. Had better cheaper it cost £8.75

We visited here for afternoon tea. On entry there was no staff to greet us (all busy working) and we had no idea whether to wait or serve ourselves. We waited for 5 minutes until I approached someone. We had made a booking and they clearly had no knowledge of this. The ambiance of the tearoom is pleasant and there is indoor and outdoor seating. The food was prepared individually and there was a good selection of sandwiches and cakes. Portions were generous and the prices were reasonable.

A lovely and well laid out cafe, very calming decor. We had perfect poached eggs on toast, a lovely coffee and pot of tea. Order at the counter and the tray is brought to the table for you to empty. Very clean and well organised. We intend to visit again soon for the lunch menu. Would recommend!

Ok but expensive for what it is not really fancy and wouldn’t go again tbh. Clean and tidy, I had a desert husband had a bacon sandwich, not big portions either. Coffee was nice

Thank you so much to all the staff for another fantastic lunch. Just love eating here, great value for money and food is wonderful.

We received a warm friendly welcome. The tables had been covid cleaned. They have a wide variety of drinks available and snacks as well as lunch. My sister and I enjoyed a late afternoon snack of fully loaded scones and coffees. Yum. Scones with butter, raspberry jam and clotted cream. It was devine.

Another lovely lunch, food fantastic, tried the new iced cooler (strawberry and lime) delicious. Staff wonderful as always, nothing too much trouble. Thank you.

I went with a friend for lunch today, the food was lovely but I guess the lady serving was having a bad day or something. I think she was struggling to hear people because of the face masks, but she had a scowl on her...

Very disappointing visit. We called in for afternoon tea, which cost £18.00 for two. What we received was not value for money, the only savory was three quarter sandwiches each, which were bland and the bread crusts were hard. The plate was filled with biscuits...

Another wonderful lunch at The Terrace Tea Rooms, as always food excellent and staff so welcoming. See you next week xx

Great lunch, fabulous value and the most welcoming staff especially Diane , would not hesitate to recommend and will certainly be coming again. 😀😀

My friend had a birthday lunch here today. We were quite a large party but were well accommodated for. Without being asked they went the extra mile for us, thankyou!

Thank you once again for another wonderful lunch. Food delicious as always. Staff are fantastic, thank you Diane, you are a star!

What can I say, another fantastic lunchtime, as always. Made extra special by Diane and all the staff, took my mum and daughters for lunch, it was mum's birthday, they put balloons on her chair, gave her a card and even came out with a...

We are regular customers, it’s local to us and the food is great with good options for vegetarians. The atmosphere is friendly and relaxed. The staff are great.

The food here is amazing, the cakes are to die for and the staff are lovely too!! Definitely visiting again soon.

I spent a day out at Oswaldtwistle with my family. We had lunch at tea room terrace, the food was gorgeous, such good value for money. And to top it the staff couldn’t have been more friendly and professional. As a coffee lover, it was...

The staff are always friendly and welcoming. I am a wheelchair user and the staff always very helpful and don’t need to be asked. Yesterday I had a lunch (fishcakes, side said and chips) with coffee. All nicely presented and tasty. Diane served me and...

Go every Saturday for lunch, great choice of food and drinks. Wonderful choice of cakes. Very reasonably priced. Staff are excellent and cannot do enough for you. They make a real fuss of our daughter who is disabled and she just love it. Thank you...

Visited with family today , had afternoon tea for 4 people. Staff very accommodating and friendly, wanted to swap some items on the afternoon tea and nothing was to much true for them and told about privilege offers can highly recommend.

Had coffee and cake at the tea rooms. A great choice of cakes and coffees. Staff very friendly and obliging.

This place is run by a catering company aimed at getting a maximum buck from the punters. £2.25 for a small pot of tea is taking the mick...two teas £4.50...Walk away, far better value elsewhere!

Following lunch in the Pavillion restaurant which was lovely and the staff were very friendly and helpful we had a shop. We decided to stop for cafe and coffee before we headed home. The Terrace had just had an afternoon tea event but it was over. I went in and asked if they were open and had my head bitten off as I was told "Only for drink! The kitchens closed." I asked if cakes were available and told yes. I then was barked at the I could only sit a 2 very squashed together tables even though the whole tea room was empty.

Pretty tasteless and uninspiring. Cheese totally tasteless and horrid white bread. On good side drinks were good

Called in for a cup of tea only, but it was nicely presented with china cups and saucers with a good brew.

We booked afternoon tea here for Mother’s Day.

Worst club sandwich ever couldnt eat it because it was so dry no butter or marge on toast just ate bits of dry chicken left the rest .

Absolutely awful visit, three restaurants in the place one wasn’t doing any coffee the next one that is supposed to be a tea room that has overpriced sandwiches and sweets, they are more expensive than a Costa coffee, the coffee is scorched the told is that they have stopped doing food even though it’s prepackaged down to the crisps in bowls in a fridge, really disappointed with the whole place

I had visited before with my mum, but this time we brought back the whole family including my in laws who absolutely loved it!

I visited the Mills yesterday whilst visiting a friend and felt I couldnt let my experience go by without writing a review. I visited the tea rooms and although it was very pleasant it was the end of my meal that made it most memorable. I waited at the table whilst my partner popped to use the facilities. At this point I should mention that I suffer with anxiety and am not great at speaking to people and being in unknown environments on my own. A lovely jolly lady (I think she name was Charlotte - sorry if I got that wrong she had ginger hair) popped over to clear our table and chatted with me to see if we had had a nice visit. She was so lovely asking us all the standard questions did you enjoy your meal etc Im guessing she could tell I was getting a little anxious and so bent down next to me and placed her hand on mine and just started talking to me. Before I knew it I was telling her that we were in the area visiting friends for a few days and she gave me some great ideas of places to visit locally that might be of interest. This lady made me feel great I left the tea rooms thinking about other places we could visit over the next few days. I will definately be back before we head off home to see this lady again and to tell her what we have been up to and to thank her for taking what she probably thought was a minute out of her day give me the confidence to enjoy my long weekend.

Having come in this cafe for over a year. I find this place a welcoming place to visit each and every time. Sam, Diane and Charlotte always go above and beyond for everyone and it’s a joy to see other cafes could do with taking note.

Very disappointed!! I went to the cafe at 3:45 for some late lunch with my mum and 2 month old son. We decided what we wanted to eat and approached the till to order. The lady behind the counter was free as a bird but after clearly seeing me became busy cleaning a board- so I had to be wait for a while and be welcomed by her backside for a few minutes (nice!!!) Ready to place my order to which she snapped “not serving food” and got back to her cleaning. Disappointed as we could’ve been told this earlier when entering the cafe and without unsettling a 2 month baby. Never mind the cleaning, the Customer service skills need sprucing!!

Visited with my grandma had afternoon tea, when arrived looked realy good when tasted was delicious. polite staff clean and good service

Sometimes tea shops and coffee houses in these type of places can be a little old fashioned. This is right up to date, well priced with nice selection. If your in Oswaldthwistle mill give it a try

Called in for a quick bite to eat on way to a car show in Burnley.

This is located near the entrance/exit and has recently been refurbished to make it more spacious. It's a great place for a snack or a hot/cold drink and all items are fresh and home made. It is not cheap but it is good quality

When we arrived from Blackpool we decided to have a Cream Tea, this is a once a year treat, I can really recommend this, it is a large Scone full of cream & jam, the main reason we were there was the shopping which my wife spent all afternoon, nice afternoon plus the tea.

A regular at the Terrace Tea Room, I enjoyed my latest visit. A fruit scone with butter and a regular capuchino were of the usual high standard. Pleasant ambience and attentive staff. I recomend this venue after shopping!

Visited for lunch today. Both myself and my friend had jacket potatoes which were cooked well.. but obviously microwaved. The cheese on my friends jacket potato wasn't melted in and my lettuce was brown on the edges. It cost just over £13 for the 2 and a cup of tea so the prices were average.

A bit confusing, some items on the menu were not available which I could understand if they had run out, but to be told they don't sell them at this time of year left me wondering why they were on the menu in the first place.

went to have a look at the mill called for hot chocolate with a flake and cream coffees and cake than on our way home we called for more cakes to take away

This cafe is located in Oswaldtwistle Mills. It is next to the furniture area in the newer part of the complex. It is a pleasant area to sit in and on a cold day we appreciated that the heating was more controlled than in the older part of the complex.

Visited today (sunday) and the place was not over busy. Looked at the menu which we thought was expensive for what it was. As we only wanted something to put us on until we got home we decided to have a sandwich between us. Not being mean but the thought of paying near £10.00 for 2 sandwiches soon took the edge of our hunger. We ordered 1 egg and cress sandwich, 1 tea and 1 small latte. Total cost well over £8.00. The Sandwhich came with sides of a few (very few)crisps and a small (indeed tiny) amount of coleslaw. All poorly presented on an oversize rectangular plate.

Small menu, cappuccino had no froth was just warm milk and weak which in fact spilt mostly into the saucer as it was so wishy washy! Club sandwiches cold and dry, no offer of condiments, cakes looked better than they tasted, did not enjoy especially as tables were also too small for our plates

Ive been for afternnon tea to many places. This was terrible very poor value for money. You get 3 little quarter sandwiches (not even 2 full slices bread), a mini and I mean mini scone, plus 2 tiny tiny cakes. Plus a pot of tea, all this for £10. However if there are 2 people its £17.95. Oh and you get some bits of fruit...yes fruit. Look at the menu, for maybe £1 more you can get a full size scone pot of tea and a club sandwich with chips. I'm just making the point that the afternoon tea is terrible value and not very good. Youd be better off buying the cream tea and a sandwich

We visited over christmas and enjoyed a lovely brew and cake. Nice choice of teas and cakes on offer. Seating comfy and friendly staff..

Ordered Glass of Tap Water but it didn't Taste fresh as Glass seemed to have not been cleaned & wiped clean as if it should've been

We’ve been eating at the Tea Rooms for a few years and always enjoyed the food and the staff were fabulous. The Tea Room are now run by a different company and it shows in every way. Sadly not in a good way. On a recent lunch there my partner found a hair in his sandwich which we reported. The second time we went I had a toasted sandwich. First it was just one & half rounds of bread as opposed to 2 rounds that was previously served. The bread looked like it was from a small loaf too so for the price it was a miserly portion. My partner had a prepacked ham sandwich which was shamefully stingy too, with very cold & dry bread. Sandwiches were previously prepared on site, always fresh and so much better. The staff it has be said are fine but the sandwiches are not. Shame because we used to enjoy going there for lunch.

We stopped here for lunch yesterday whilst having a wander round the bubble factory, it was really disappointing. We ordered sandwiches but they weren’t fresh, they came on a plate with salad that had wilted and Coleslaw had a dry crust on it. When we complained the lady (who was lovely) explained that the full plate had been in the fridge since yesterday but they usually change the salad and coleslaw each morning . Tuna sandwich was pretty horrendous and dry. The only bit that was good was the tomato soup. Only reason this isn’t a 1⭐️ rating is because the staff were lovely. Avoid eating here

Situated upstairs within oswaldtwistle mill this is a cosy area which serves drinks and light meals. It overlooks part of the the shopping area below; handy if you are nosey like me

Had a sandwich and coffee. Both very nice and reasonably priced. Nice atmosphere (if a little windy). This wasn't here lasted time I visited Oswaldtwistle Mills but on my next visit here again. Recommended

Within the mills there are several restaurants and coffee shops. This is the best though. The setting is very attractive and there are tables in a conservatory that are very light and airy. Welsh rarebit and a club toasted sandwich were tasty, hot and brought to our table with a smile. Good place. They were also great at looking up ingredients for my friend who has various alllergies.

Fuimos a la terraza con mi madre, a por un café y un pedazo de pastel. Personal encantador y amable, servicio rápido. He tenido tarta mejor pero está bien.

Metido en un entorno aburrido lo contrario mill encontrará esta encantadora Terraza de Té con una buena carta de tarde (todo el día) y delicias. Vale la pena buscar para las tartas solo.

We had lunch here before looking round the Mill itself, Lovely display of cakes, I had the Smoked Haddock Fishcakes with chips and salad , fishcakes were excellent, chips fresh and well cooked not the insipid limp ones you sometimes get. My fiancé had the Tuna sandwich which had plenty of filling. Coffee's were very good and more importantly hot enough they were still reasonably warm by the time we finished eating, it's a little bug bear of mine I like to drink my coffee while waiting for my meal and also hope it stays warm enough to drink throughout the meal so a big thumbs up for the coffee. Sweets were very good, plenty to choose from, we had these later after walking round the mill, bonus being you can get a refill coffee for just 99p on return to the Terrace with your till receipt. All in all an enjoyable little refreshment stop, staff were friendly and helpful.

This is a lovely, well decorated cafe with delicious food. Delicious cakes (and gluten free cakes) and scrumptious feta cheese, basil and tomato tart! Kind staff.... Great!

Rarely if ever have a meal, only living 5 mins away, but have a cappuchino @ cake at least once a week, scones with butter and jam etc very nice, also get a card and have drinks stamped, fill card with 8 drinks and get 1 free one, which is ok, also usually on the receipt, if you keep it you can have another drink if you wish for 99p, also ok.

Lovely selection of food and drinks - a bit different to normal cafes - really enjoyed the Moroccan tea. Well worth a visit

Very good quality produce. Afternoon tea for one is easily enough for 2 to share!. Gorgeous sandwishes and scones to die for!.

We had an excellent lunch here yesterday. We had delicious mushroom soup with a toasted sandwich. We were so full we couldn't even manage one of the tasty looking cakes on the counter. The staff were efficient, sociable and helpful.The only negative point was that on a cold rainy day every time the doors at either end opened we felt the draught .

Nice food, very friendly service, great selection of teas, nice airy space, brilliant banoffee and lemon meringue, will be coming again. Love the display of cakes and teas!

This is my favourite of the 4 cafes at oswaldtwistle mills. Such a fresh look to it with lovely food. The staff are great and the service is great. The cakes are amazing and the value great too.

If you want comfy chairs, lovely atmosphere, great staff and delicious afternoon tea then this is the place for you! Great value.Even if you just want a brew and a slice then come here. Fantastic!

A delicious afternoon tea with plenty of variety and fresh ingredients.Good value for money.Choice of tea/coffees or a glass pf prosecco.Nice relaxed setting in a quieter corner of Oswaldtwistle Mills.

We took a visit to the Mills for a browse so much to see. Stopped for Lunch here and an absolute delight. Staff super friendly. Lots of lovely bites to eat and a great selection of cake and drinks I had the most delish mushroom and cheese omelette with salad and chips that was so fluffy and light one of the best I have ever eaten. would happily visit again £9.50 incl of Latte.

Very friendly staff. very clean and the service was quick. The sandwiches were well presented and served with coleslaw and crisps on the side A very nice lunch

Lovely tearoom, great food and friendly staff. Afternoon tea lovely. Nice place to relax and enjoy a quite moment while enjoying all on offer in the mill.

We decided to visit this little café after completing our Christmas shop in the Mill Store. We ordered two lattes and a cake, which were excellent. The Café was very clean and the service equally as good, Of the four in-store cafes, this is probably the best to visit.

I often eat here, living very close. The food is always fresh and tasty, the scones are delicious as are all the cakes. Well worth a visit.

Food is revolting and not made from fresh produce. Staff are rude and arrogant! When asked to speak to manager who made a shewing gesture to leave as I asked how long the food would be as we waited 1 HOUR for 3 omelettes that quite frankly, I wouldn't serve to my dog. Human hair found in my mayonnaise and my tea was not what I expected.. I would not recommend anyone to go here! The worst place I have ever eaten at. The manager who is not English (not that it makes a difference where she is from) tried to make out like she couldn't understand me when I demanded a refund for the disgusting meal I was presented with. All in all it's hard to describe this experience without swearing but I will never EVER attend again.

We called in here for a drink and a snack while visiting the mill. None of the sandwiches were to our taste, but the lemon cake that caught our eye was delicious. We would have liked to reviewed the pavilion restaurant,but we are unable to find it. Just as well really, because it would not have been a good one.

Lovely food and delicious cakes. Nice choice of teas and soya milk available too. The afternoon teas are excellent value and always yummy.

This place looked like a lovely 'airy' place to have lunch whilst out shopping at Oswaldtwistle Mills. Both of us were hungry, after driving round spending a considerable time trying to find a place to park (it was manic even on a Thursday afternoon). This place was the first place we arrived at after entering the Mills. We ordered a ham, cheese and chicken tartlet & fries (£6.95), a club sandwich and fries (£6.20) , a cappuccino and a pot of tea. On the positive side, the staff were pleasant, the place was clean and the drinks were good value, but to be honest, we didn't think the food represented good value for money (given what we've received for a similar price elsewhere). On the food quality side, the tartlet tasted like a cheap supermarket tartlet, a salad (which could have done with more colour than just green) and the fries were just a small pot of fries. The club sandwich (which my husband opted for) came with a medium sized dish of fries - so we ended up sharing the fries between us. Another customer received a larger portion of fries with the same club sandwich choice, so maybe its down to who is putting the meals together in the kitchen? Either way, the portion sizes could do with being looked at properly. The club sandwich was just average (we've had better). Maybe there are better choices to go for when dining here?

Had a home made soup with a lovely tuna mayo with cucumber sandwiches. Very nice. Willbe visiting again.

I take my 2 young daughters regularly. The service is always excellent, it's clean and food is lovely.

Wanted to treat my M-in-L to a brew and cake. We went with a scone with cream and jam. Nice enough. Scones were a tad on the dry side BUT the cream and jam gave moisture. Would recommend the atmosphere too. Lovely decor. Will return.

Been a couple of times now, both weekend and weekday. Very good service and quality food & beverage. We sat in the outside covered area, gets warm in the sun (a rarity in East lancs I know) so leave your woolly jumpers at home ;-pWould recommend.

Decent cafe style lunch at an average price. Is always busy and the staff are very attentive and friendly.

I had arranged to meet a few friends & their children for morning coffee. Even though I only had a drink, a couple of friends ordered breakfasts & these looked delicious. Nice touch - if you order a second drink then you're just charged £1 refill charge instead of full price.The only negative point I will say is that even though high chairs were provided there was no baby changing facility & I ended up changing my baby on the floor which wasn't ideal. The toilet facility is large & could easily have had a wall fixed changing table fitted.

The Specials Board announced "Baked Potato with Welsh Rarebit with bacon" I had to ask three times and point to the board before the waitress understood what I wanted - then she had to ask a colleague what I meant! When the meal arrived the potato looked like it had been overlooked the previous day then reheated in a microwave - the rarebit was actually just some melted cheese and there were two tiny pieces of cheap bacon - the salad garnish was limp

it is based in oswaldtwistle mills it is over priced tea shop but im sure they have a captive audience with all the coach partys arriving from day trippers who dont know the area you can get the exact same thing in other establishments close by for a much reduced price it dosent offer anything i havent seen before so i cant justify the price the soup i had was good and enjoyed it but wont return again

I go here regularly with members of my family. The ambience is always just right with gentle background music and the serving staff welcoming and they always have a nice smile. Food is fresh and delicious. The cakes are scummy and the afternoon tea is a very special treat.

A young waiter served me and my family today and was so respectful towards us. Offered to carry trays over even when busy and kept coming over asking if everything was alright and if there was anything he could get us. Will defiantly be returning again with friends and family. Would highly recommend to anyone.

Was disappointed with this Tea Room, not enough staff serving and service was very slow. It was mid morning one member of staff serving another stocking up. Order was placed, my wife asking if she could have a tomato and cheese toasty instead of the ham and cheese, was advised she could. The tea and crockery were very nice but when the food arrived low and behold a ham and cheese toasty arrived. When the waitress was asked about this she replied well I did write it down and walked away.Talking of the waitress, server, from the time she came on duty she continually chewed gum, even taking orders from people at the counter she continued to chew. Does management allow this? I also noticed one lady come in from the annex and ask for the dirty utensils to be moved so they could get a table.Sorry Ossie Mills don't think I will be in a hurry to ere visit you.