the terrace cafe in Broadland

I feel harsh about 2 stars as the food I had was great and for the most the atmosphere was good. I was with a large group that reserved a table and ended up having a couple people adding on that left 1 (me) not having a seat. So conversing with a waitress they were happy for me to sit at the end of the table on a sofa this way I wouldnt have my back against the work outing I was attending. It was also mentioned to me that others may sit at the table aswell due to being lunch time, again completely fine. However as I was still eating my food i was approached by a blonde female waitress that rudely demanded I was to change tables as it was lunch time so 2 ladies could sit. Having a mouthful of food I was taken back from how I was approached. Reluctantly I moved not to be given a table but to be given a chair sat between 2 tables. Although I was with this group I'm now blocking wheel chair access to 3 out of 6 wheel chair user's + the people pushing the wheel chairs. Up until this point we were all having a wonderful time. We would of happily had more drinks but due to how this was handled we hastily left.. all 13 of us! That's £40 just on another round of hot drinks. I don't write reviews but this poor customer service has been bothering me all day!

Me and my partner discovered this place whilst on our way to Norwich City centre out about on out holiday. We were looking for somewhere to grab a bite and hit the road. This cafe is truly a hidden gem. Firstly upon arrival the ladies are happy and smiling and greet you with a good morning tell you to sit anywhere after about 1 minute of sitting down someone comes over to give you menus and ask you what drinks you would like. After we had our drinks brought to us they took our food order. Very friendly place with very lovely ladies. And considering the portion sizes and how great the food was the prices are very cheap. I will miss this place and will have go go again when I'm back in Norwich.

Nice food and very friendly service. Good place for a one to one work meeting.

Lovely place to sit outside on a warm day and enjoy coffee and a snack.

Great location, lovely food and drinks, good prices. Picturest setting. Loads of space inside and out. Very clean and efficient staff. Lovely quite spot. Lovely setting. Lovely friendly staff.

Great team and atmosphere, great service all with smiles , nothing too much trouble for customers and restaurant really clean and organised, top place to eat

Yet again a lovely meal at this cafe. The service is excellent, staff friendly and attentive. We were a party of 8 yesterday and 12 of us had lunch a fortnight ago as well. A great selection of food dishes to choose from. Some of us had brunch while the others had lunch. Fair pricing too. Strongly recommend!! Thank you.

Was only working here as a contractor. Lovely staff made me a coffee which was lovely. Had a good chat with the owner who is lovely. Will go for a coffee again.

1st visit to this cafe. We had a full English breakfast which was delicious. A lovely welcome as we entered,and invited to choose our table. Friendly qnd helpful staff.Lovely and clean. Well spaced tables qnd outdoor terrace next to a lovely calming water feature. Highly recommended.

Great cafe, very friendly staff. Good brekkie.

Lunchtime catch up in the sun. Nice choice of dishes on the menu and friendly staff. Good to catch some sun on the terrace.

I work not far from The Terrace, and I've visited a few times for lunch. Decided to take my wife there for a little Friday lunchtime treat. This place never fails to impress. Great quality, great value, wonderful friendly service, and a lovely atmosphere. Don't be put off by the business park address; it's a little oasis of calm. A real gem!

Fabulous food for a cafe… we weren’t expecting it to be so fresh and good quality - had beautiful outlook onto a natural pond just a lovely oasis whilst on a work visit. The staff were professional and friendly and it made our experience so much nicer. Thank you!

Haven't tried the food but had a nice view for my drink.

First visit. Breakfast having stopped locally and needed some decent food. Excellent friendly place. Bright and airy, very welcoming team and table service (do take away as well) Has a quality veggie breakfast, full English looked equally good as well!! Most splendid start to the day. Will use next time we are in area.

Hidden gem only open monday to Friday lovely breakfast and very fair price

Lovely food and very good service

Didn’t know this was here until today, amazing staff, they were so welcoming and polite! Good options were brilliant and tasty too. To top that off the price was fantastic and the outdoor setting was so calming 😍

We went to the cafe for refreshments after a morning walk. The service and atmosphere were lovely and the coffee and breakfast pretty good. We left happy after a relaxing morning in this tucked away place. Will definitely return on our next trip to Norwich.

Excellent coffee. Lovely outside seating area. Spacious cafe. Brilliant staff!

First time here and absolutely loved it. Highly recommend.

Was visiting Norwich for some training. Two hour trip from home. This is my 2nd visit to this Cafe. I found it to be very clean & tables well spaced out. Entering here, one gets a very welcome atmosphere. The food was good. The service was extremely friendly & professional.

Nice surroundings, clean and well maintained, friendly atmosphere, good menu with plenty of choice, However, it was my first and last visit as i put the menu down and walked out because i wasn't willing to spend a couple of days wages on a meal.

Our go-to place for breakfast, friendly staff, pleasant surroundings and delicious food, nothing too much trouble! Good service and very reasonable prices! The fact our lovely waitress remembers what we usually order either means, shes got a good memory or we go there too often😂 lovely and chilled, relaxing, not rushed.

Fab place, great staff. Just brilliant all round. Many visits over the years

Always friendly service, good food and lovely coffee

Very clean and the staff were very friendly and polite. I need to visit Norwich more often lol

We had to wait around in Norwich for a while so looked for somewhere to get breakfast. This was a very lucky find, we had a lovely breakfast, the staff were friendly and attentive and the place was spotless. Highly recommended.

A fantastic place and happy to accommodate my tweaks from Slimming World.

I really wish I lived closer to this place as it is one of the best cafes around bar none. I visited for breakfast [again] and the food and service was as good as ever. The ladies/girls serving are always very smart, friendly and are all a credit to the restaurant. Great atmosphere and a lovely setting for a summers day where you can sit outside near a lovely water fountain and garden. Looking forward to going again soon.

We called here for coffee, soft drinks and cake. Excellent friendly service. Cakes really nice. Will call again when visiting family in Norwich.

Lovely place with great service

Great food and great service will definitely recommend

Very clean excellent staff very friendly very helpful

Nice friendly little cafe by the pond, a little surprised for being charged extra to eat outside but food was lovely

The Terrace offers what looked like good food, coffee and snacks. The service was friendly but a little slow. It was nice but felt a little tired, there is a lovely water fountain and terrace but seems to thrive on take away services for office workers.

Amazingly wonderful food, great staff will be coming again.

Very clean. Very friendly people.

We found this place by chance, looking for a "café nearby with good ratings". We were not disappointed! Staff were very welcoming and service was excellent. We both had a latte (one made with soya milk) and it was gorgeous. My husband had the full English, I had granola with Greek yogurt and banana. Both meals were very tasty and reasonable. As an added bonus, there is a lovely view of a pond to the rear. We will definitely visit again when in the area.

A great little place tucked away and yet so close! Finally made it here for a bite to eat & hot drink, 2 adults & 2 children made very welcome. Just off of a regular cycle & walking route that we take but never knew it existed until recently. Good prices for good food & great service. I think it will quickly become a favourite 'support local' spot, especially when the sun is shining on the nice outside space.

Fab food and brilliant staff. Very smart, polite and helpful.

Great selection. The owners/ staff are dedicated to there cause. Squeaky clean restaurant puts me at ease.

Good service and nice food. Friendly staff

Great food, clean open and airy restaurant. Great coffee and reasonably priced. Would recommend. Open for breakfast too!

Bright, clean, tidy premises. Friendly staff. Tasty food. Pleasant customer experience

Another visit for breakfast after the shut down during the pandemic, and have things changed. No not at all. Still excellent. The food, the service, the Cafe itself are still as good as ever. .Very clean Cafe and toilets. Always a good atmosphere. I am going again this week but won't be posting a review as I have to wait for a month before I can do this. Well worth a visit if you like quality food served by quality staff

Called in for a late lunch. Coffee very good but had to share a ciabatta between the two if us as they only had the one left. Not much by was of filling

We had coffee a few times and lunch during our stay in the area. Great service and good price. The ladies where happy and helpful with tips of the area.

Today was my first visit to The Terrace Cafe and to be honest with you, it was wonderful. Great food, lovely atmosphere and very happy and helpful staff (also very easy on the eyes too). Will be visiting again in the near future.

Open again !!!!!!!!!!!!!!!!!! At last we can return to one of our favourite cafes. Went for breakfast with two friends this morning and nothing has changed. Whilst in lockdown they have given the tables a new coat of varnish and the place is as clean as it always was. Still very polite, smart staff. very friendly and all a credit to the business. Had a lovely omelette with toast and it was superb. Will be going again soon.

Very friendly service, great selection of food and very clean and modern.

Great place for lunch and coffee. Good sized menu, staff are so friendly and nice. The cafe has good indoor and outdoor seating by the pond. Food is really nice, I recommend the brie bacon and cranberry panini. Overall just a great independent cafe with the nicest staff.

Wonderful tasty food and very friendly service.

Delicious food and excellent service. Would highly recommend

Great food, very welcoming. Loved the service, thank you.

This place serves simple dishes which are well presented and competitive prices.Staff lovely too which all helps for an enjoyable lunch

Is great to see the Terrace open again. Staff very welcoming and the food is excellent quality.

Great service, food and view, very quiet and relaxing, highly recommended

I am so pleased they are up and running again because this is our favourite place for breakfast. I visited today with three friends and it was as good as the day the had to close. Brilliant breakfast, superb coffee and smart, polite girls/young ladies, serving. Can't wait to visit again. Great menu and reasonable prices. Well worth every penny

Had poached eggs on toast with avocado. Really nice food and lovely service. Staff were very polite and attentive.

Had the “special” meatballs - they charged £9 for 3 very small meatballs and one small pita bread - no pasta. Very overpriced Also had vegan biriyani- also tiny and luke warm Meals get smaller and smaller every time I come here. They have a captive business clientele because of the offices nearby - and they are really just ripping their customers off When I complained they offered 20% off but then followed it with ‘ no one else has complained’ so now I’m being told I’m just greedy ! Won’t be eating here again

A quick visit but enjoyable great food and very helpful front of house staff. A credit to the owners. Would highly recommend for a lunch time visit.

Good place for lunch but menu not changed in 4 years.

This is a really nice place, very clean tidy and excellent bar staff service

Nice range of food with lots of dietary options covered. Good service, eat in or takeaway options including delivery locally. Nice look to the place but the seats are quite hard so a little uncomfortable for a long sit and it can be loud as it is very open.

My office group go there probably about once a month for lunch. Good, reasonably healthy and well priced drinks. Attentive staff and nice surroundings.

Had a lovely Falafel salad and wife had a Falafel wrap - both yummy. Staff really polite and friendly.

No me puedo quejar de este café. . .El servicio fue profesional y muy amable.A pesar de estar ocupado, tuvimos un gran servicio y la comida fue rápida y de excelente calidad. Nosotros (grupo de 5) pensamos que la comida era mejor que en muchos restaurantes y grandes porciones.Gracias, volveremos, acabamos de mudarnos al parque empresarial y estamos muy contentos de tenerte mientras salimos del oasis de la oficina: -) También debo mencionar lo caliente que fue, el personal fue genial considerando el ola de calor estaban trabajando duro mientras nos relajábamos junto al impresionante estanque fuera del café mirando los polluelos. ¡Fabuloso!

A nice eatery for lunch. Lots of choice, and you can order in advance for speed. Prices are reasonable.

Hay una tabla claramente marcada como "menú para llevar". El otro tablero parece estar comiendo. Por lo tanto, pedí una caja de ensalada de queso de cabra anunciada alrededor de las 4. 20. Me preguntaron si estaba comiendo, le dije que sí. Esto, junto con un café simple, era entonces superior a 10.Pregunté si había un error y me dijeron que porque estaba comiendo, "tenían que cobrar más". Bien, pero a las 8. 35, esto representa un gran aumento.Muy engañoso, pero esto podría resolverse fácilmente agregando los precios de comer y llevar a bordo. El hecho de que esto se haya planteado anteriormente y ninguna acción tomada sugeriría que están felices de engañar a sus clientes.También problemas con qué hacer después de ordenar.Nadie me dijo que tomara asiento, así que esperé al final del bar solo para que me dijeran unos minutos más tarde. El café estaba bien.Pensé que trataría de apoyar un negocio local. . . no molestará otra vez Prefiero quedarse con Costa.

Lovely little cafe. Food was lush, coffee was fab and staff were amazing. LOVE LOVE LOVE the little smiley faces on my coffee cups. Cheered me right up on my 2 day course across the road.

Hemos trasladado nuestro lugar de trabajo aquí, por lo que tendremos que familiarizarnos con los menús. Es muy bueno y tienen una elección de baguette caliente muy popular los viernes. Personalmente, me gusta - muchos lamentos sobre los precios, pero teniendo en cuenta que está en una situación que vale la pena los centavos extra, especialmente porque la comida es muy buena.

He estado aquí a menudo y nunca me ha decepcionado. Tomé un delicioso desayuno hoy con tres amigos. Tenía una tortilla con tostadas y estaba cocinado a la perfección. El capuchino fue uno de los mejores. El servicio era excelente y la cafetería / restaurante estaba muy limpio. No me puedo quejar de nada. Bien hecho a la gerencia y a las chicas.

Good food and drink,but very rude member of staff,young girl looked at my friend like a bit of you know what,never be visiting again😡😡

Not the cheapest place but the staff are lovely and their hot chocolate is amazing

Great food and nice people. They manage the busy times really well. Would recommend.

Good range of snacks and really nice coffee

Stopped here for lunch along with several others, totally unsure as to what to expect. What a pleasant surprise, clean, spacious, lovely staff and good food at very good prices. Been going to other places in Norwich for years, not any more!

Great place for breakfast and lunch.

Great food prepared on site. Really friendly staff and great service. Highly recommended if you're ever that way

First visit but super friendly, great food and good coffee a little oasis in the middle of office land.

As this place was just around the corner from the office this was a tasty and convenient place to get some lunch.

This cafe is in a beautiful setting, with the large pond and lovely fountain. The cafe itself is light and airy. The staff were very friendly and the coffee was the best I have had in a long, long time. My husband had a scone, which he said was delicious. We will definitely be back.

Good food with good and welcoming service

They serve excellent lunches in an idyllic setting with a backdrop of the lake and fountain.

Attending an event across the road from The Terrace Cafe I got a very pleasant surprise taking lunch here. Despite it being very busy, we were seated (12 of us after rearranging the tables) quickly with our orders taken promptly. Food arrived quickly. Excellent service by waitresses. Food excellent and the establishment were happy for us all to pay separately for our food from a single bill. Will definitely come here again when next attending an event in the Business Park.

Han sido unas cuantas veces la comida encantadora se puede sentar en algo cocinado, recomiendo la patata frita de chaqueta y el desayuno cocinado temprano por la mañana o simplemente relajarse en el café, incluso ofrecer comida para llevarRecomiendo totalmente el personal de la visita son tan amables y serviciales comida de primera clase excelente opción de comida y bebida chi latte mejor que nunca tenía un entorno hermoso y relajante no puede culpar ahora mi lugar habitual

Excellent bean burger and good portion size!

Always friendly and accommodating. Good food selection and quality. Great for informal lunches and to rent for small events. Really nice outdoors area with a fountain, especially in the sunshine. Definitely recommend.

Visité el Terrace Caf con amigos por primera vez. Qué lugar tan encantador y agradable. Servicio de camarera por chicas extremadamente inteligentes y educadas. Excelente menú para comida y excelente café. Encantadora zona de estar al aire libre con un estanque y una encantadora fuente de agua. Gran limpieza dentro de la cafetería y baños limpios. Estaré allí otra vez pronto. A DEBE visitar caf.

Lovely lunch, ideal place to meet close to the Broadland Business Park. Best Ginger Beer in the City.

Great friendly service and you can’t beat marmite on toast here. Try out scrambled eggs for breakfast as well. Good relaxed cafe for a quick meeting or getting away from one. Thanks Mach.

Lovely food, drinks and venue. Staff are friendly. Definitely worth a trip. Emma makes an effort to get to know you and stops for a chat when she can. Only thing I’ll say is it’s hard to get staffs attention when you want something extra after due to being busy. They work very hard.

Really nice, clean, bright modern place to eat. The food choices were a little bit unusual (i.e. Not the norm) but really nice. Well priced.

Staff excellent with the service, very clean & tidy. Food is wonderful with a very good choice & everything has wonderful flavours. Definitely worth more visits.....

Good vegetarian choice and nice seating areas

He estado allí más de una vez y ¡me encantó!

Perfect place for a quick coffee or lunch. Very friendly & helpful staff. Thanks

Encantadora cafetería escondida en el polígono industrial que ofrece una gran variedad de comida y bebida. Realmente es un equipo amigable que toma pedidos y proporciona un servicio eficiente para aquellos en un café o almuerzo rápido. Buena ubicación relajante con mesa y sillas afuera para sentarse bajo el sol.

Good Christmas lunch excellent sevice. Bit chilly when some customers leave the door open.