The Otter in Broadland

There was 14 of us ordering Sunday lunch and off the menu the staff were great helped us it was hot and lovely well done all will be back again

Great warm and welcoming environment. Food was fantastic and the service was even better. Thanks to Mark, Carol and the staff for a great day.

Lovely little pub, staff are brilliant as always.

Best pub in the area, bar staff always friendly, great atmosphere! Recommend the hunters chips!!

Great place, great people, great staff

Definitely the best pub in the area, staff are always friendly and up for a laugh. We make it a weekly visit for its great atmosphere!

Great atmosphere and friendly staff

Nice, cheap and cheerful place for lunch. Staff were helpful and polite. Few bits missing from the menu which would have ordered but the food we had was lovely for the price.

Older barman was ignorant and arrogant. Say no more.

We celebrate Christmas Eve with family and friends every year and decided this year, as we have started visiting weekly again, to go to our local, The Otter. Over the years landlords have come and gone but Mark and his team are great. Very accommodating with all our needs and nothing was too much trouble for them. They moved tables to cater for our party of twelve and several times came to check to make sure everything was okay. The pub once again has that local, family feel and we very much look forward to our next visit.

What a great pub, we were visiting friends who took us to this pub. The food and service was great 😊. The manager was very friendly and a great entertainer!! We went to watch the football, we really enjoyed the atmosphere and will definitely be back. The food came out quickly and well presented thank you

Confused with car parking notices but otherwise a very pleasant experience.

What an absolute gem of a find! We were prepared to have paid over double what we paid here at our hotel but after being charged ‘linen surpluses’ of £45 by a manager/chef we decided not to have our food spat in and try this dog friendly place. Great excellent value food selections. I thought my wine glass was brand new as when we eat out there are nearly always water marks on the glass and this was spotless. A meal for four people with four drinks for £30 and great friendly service…. Limited places you can get that these days!

Had a bite to eat with a friend. Went for the 2 meals for 11.95. As it happens both went for gammon. Really nice. Friend said IPA was good and was cheap. Not too busy but not empty. Bar staff were good and attentive.

Good food,Good value Good sports coverage

Does decent drunks, proper jager bombs, no captain morgans spiced rum

Came to the otter for a few drinks on a Saturday evening with family. Had a great evening. The staff made our night so pleasurable. They were lovely. Would 100% recommend.

Great night in the otter, staff more than welcoming. Drinks flowing and food was great. Big spacious area and lovely garden.

Great Pub! Nice selection of food and drinks! Great staff and a lovely landlord! Looking forward to the next visit!

Lovely pub! always love coming here! Excellent service, lovely staff & a top landlord 😁

Traditional pub grub. Fast service, friendly locals and staff were fantastic - if I was in the area I'd be poaching them (staff not locals!). Lovely George Ezra quote as wall art with nod to canaries.

Stopped off as the ratings were quite good and there was a gluten free menu. On ordering the lady behind the till couldn’t answer many of our questions and didn’t even attempt to find out (some of these questions were relating to gluten allergy). The food took about 45 minutes to arrive - on enquiring how much longer as we had two young children who were getting very restless, we were told that the food was done but that they had to do a drink order first. When it finally arrived you could tell it had been left under the lights for a while. One of the children’s fish fingers was so badly cooked it was a dark brown piece of crisp - inedible to anyone let alone a young child. Overall the quality of the food was poor, frozen and processed ingredients that couldn’t even be cooked well. Do not recommend, we won’t be back.

After waiting 50 minutes, several of us received the wrong food/parts missing. It was also such bad quality, over cooked oven food from frozen. Tasteless and dry. Fishfingers were dry and burnt, the chef couldn’t even follow the instructions on the packet… Bad, grumpy service too. Coleslaw was watery. Will never be going back.

We popped in for dinner after a long day out. There was something on the menu for everyone (even our two very fussy children!). The bar staff couldn’t have been more welcoming and even provided some much needed water and treat for our dog. The food was good and the locals were all quite friendly if a little colourful with their language around our children. However being a Friday evening and they had had a few we could overlook that and enjoyed a pleasant evening.

Food was great, staff incredibly friendly, nothing was too much bother. We will be back. Thanks to all

Excellent food with a varied menu. Friendly and helpful staff.

We visit this pub regularly purely because it’s local but I wouldn’t recommend it. Landlady is rude and always miserable. You are never met with a smile or felt welcomed. Tonight we ordered food for the first time and never again. We had a chicken wrap and chips. 5 chips and about four pieces of extremely fatty chicken. The flour warp itself was nice but left very disappointed. Will certainly NOT be eating in there again!! The young staff that work behind the bar work flat out and are lovely but seem to not be treated well by management.

Brilliant service from friendly staff. Food was lovely too, good prices for what we got. Thanks guys!

Really friendly staff and the food is very good value for money. Had a lovely lunch, with big portions and variety. We will be going again.

Fabulous Sunday lunch, couldn't believe the quality for the price. Well done!

Chill out 🍺 and enjoy the good food 🥘

With music/Karaoke/DJ Disco's etc going on in here attracting the attention is what this pub needs again. Last weekend the music was pumping out thanks to the new landlord for allowing this which, showed what a really good night you can have in here... Good decent mixes of music Good atmosphere Good bar staff Good people Good drinks Top class landlord! Not had any food here yet under the new management

Food was excellent value for money. Nice, typical pub menu with something for almost everyone. Service was good with staff addressing an issue we had qickly & without fuss.

My first time in the otter Sunday roast absolutely brilliant massive portions cooked 2 perfection friendly staff I will definitely go back alot of food 4 a very reasonable price

It was our first time in The Otter yesterday where we had a lovely 3 course lunch! It's a nice pub with really delicious hot food, good prices and exceptional service from Jeremy. Thank you! We will definitely be back. 😊 UPDATE.... We lunched here at The Otter again today and really enjoyed it! The food was perfect. Plentiful, hot and delicious! 😋 Served by Jeremy again who has the biggest smile and very attentive! Will be back again the last Thursday in each month. Thank you guys!

Lovely people, good atmosphere and tasty food

Poor more drinkers pub not restaurant

New management team have really turned this place around. Food is lovely. Beer well kept. Atmosphere superb.

Not a bad word to say. The bar team were efficient and very helpful whilst taking our order for food and drinks. The food came out in good time, piping hot! Absolutely delicious. Due to the hot weather today, the air-con was appreciated. Great value for money. Ordered more drinks, the bar team (Mark/Murphy) were super friendly and on hand to answer any questions we had. All in all a fab experience, will definitely be returning and 100% would recommend.

Always lovely food here, the staff are friendly

Chris has had a pepsis at the staff by it.out of the money we had a nice time we ayoude it very much thank the same the staff by ot but we satdown

Yummy food, friendly service and great atmosphere!

Attended the otter pub for dinner and to watch football on a Wednesday night. We asked if the Liv v West Ham game would be played. Initial bar man said he didn’t know. Asked if he could ask the manager. Deputy manager - eventually offered the pool area - which is freezing. Asking why not any of the other 4 T.V’s ? He said he was putting the Man City game on. There were 5 customers in the pub at this time. Ridiculous. Haven’t been in for years, since James was the manager and OMG won’t be going in again.

Fantastic. New management is brilliant, absolute ace staff! Good atmosphere and good food and drink!

Great food, fantastic service and family friendly. Have been many time and when I had an issue recently with a greenking promo, even though it wasn’t The Otter’s fault direct the manager couldn’t have been better at sorting the issue. Replied within a few hours to my email and welcomed us back for a further meal and drinks. Could not rate this place enough

The Otter is perfect for locals no driving and not far from parks and enjoyable scenery The Menu was very varied and with great meal offers. The food was very tasty and well presented the staff were very very pleasant. The pub is smart and spacious. We had a elderly relative with us in a mobility scooter there was plenty of space for him to get in and out and move freely to our table. Well worth a visit and would certainly eat here again.

We decided on Easter Sunday to go to our local pub the otter a short walk from our house. We simply went for a couple of drinks but this place honestly is amazing from the minute you walk through the door they make you feel...

Really great pub, great beer, great people. Particularly good nachos.

Brilliant atmosphere, cracking katsu.

Smashing chicken burger and brilliant service from the waiter!

Lovely staff, tasty food and a great atmosphere. We’ll be back🤌

Finally a decent landlord and landlady with a vision to make the pub a welcoming place for all rather than the dodgy clientele of the past. Finally a decent place to go with good food at a reasonable price and good beer. Long may you...

Beautiful place, friendly staff, good food

Hopefully a one off but an unpleasant experience. Stopped off at what I thought was a family pub and was with all the local drunks. This was at about 5.00 pm. Would have liked to stay for food but the atmosphere was threatening.

Great pub love to come here and have some drinks with friends

There’s never a dull moment in this pub absolutely hilarious everyone’s friendly and all of the staff are friendly

Under new management, great atmosphere and decent grub aswell. Well worth a visit.

Recently decided to go to the Otter after not going for a while. Mark and Carol made us both very welcome we had a meal before the footy and it was very nicely done. Will definitely be going back soon and it was really nice...

Good service and fast food service from both Lukes!! Great staff and very friendly always smiley and polite!!

Great food! Had a large party and every order came out correct!

New Landlord already making a difference and trying to make this place better

We like the otter.have to pay to park but now the red lion have dropped their menu and San Miguel we will be going to the otter more.avoid football days unless you like that.

As you would expect from pub/food house, nothing special but equally nothing to complain about.

Walked in without a booking 11 to eat. Did well ,all ate together

Great family pub and nice food with great beer garden and smoking area with heaters and pool table and darts area plus world cup games

Great for our impromptu lunch. Varied menu with discounts for seasoned people, aka seniors. Service friendly and efficient. Would go again.

Came for a chilled pint and was a great atmopshere Great service decoration was great location was also convenient

Great place, good company I’ve been a local for many years and would always recommend this place for food and drink Plus good bar staff and management

Always a great time! Lovely staff - good fun. Nice food & drinks. 10 stars !!!!! Suitable for all! Xx

What can I say!! Walked in was looking at menu, no one was behind the bar to which another couple came in and I guess they were locals as stood there for a while and then the man went into the back to get a...

Excellent service, staff very friendly and helpful.

It's like a family coming in here. Friendly staff, great layout and I really enjoy coming here.

Great service, friendly atmosphere and excellent value food, family and friends have had a great afternoon Football result was a bonus

29/11/22: The restaurant is spacious and split into zones including a ‘family dining area’. We both opted for the Hunters Chicken and cheesy garlic bread and the food was hot, tasty, well -presented and the portion sizes offered great value. The two young men working...

We had a fantastic Birthday party for my son who turned 40. Martin the manager went out of his way to ensure we had everything we needed for a great night. The staff were friendly and looked after us well and the food was Fab...

Had an awesome lunch for hubby's birthday. Omg the fish platter was amazing best ever. Hubby had steak and ale pie was awesome 👌 Desserts were the best 👌

Bar staff are great, security girls are awesome, so approachable and makes the atmosphere great. But makes us feel safe at the same time xx

Visited the Otter and took advantage of their very attractively priced 2 meal deal. Upbeat and tidy spacious pub with friendly bar staff. Food was excellent even more so for the money ! Clean seats, tables and cutlery. Plenty of choice on the menu. This one is an easy one to recommend!

Martin and the team were fab! Very good service and great food!

Popped in for a bite to eat and a pint on tuesday, great food and the beer was lovely, staff were friendly and helpful with my diet requirements! Will definitely return.

This was my first visit to the Otter since covid. It was great to see it under new management. The lunch was excellent and reasonably priced. My two companions had never visited the Otter before and were so impressed. We will definitely be back. I...

I came here a couple of months ago for the first time and it just gets better and better each time. Martin and the team here are brilliant, nice to see people enjoying their jobs!

Had a fabulous time here! Great food and the staff are on point! Pub was clean and really welcoming! Thanks so much, I'll be back!

Great family atmosphere, great sports pub ... And affordable food and drink

Great service and lovely food , gin and tonic poured well… Food was on time and tasted great……………..,

Came down with some old friends that i havnt seen in a lomg while and all the staff looked after us and made sure we all had a good time, absolutely love this pub and ill always go back there

Good food. Great service and a lovely atmosphere. Will be back again.

Best sports pub in Norwich! If you are a sport fan, who wants to be around sports fans, this is the place for you! Great staff, I believe they do food too, can't go wrong! Will definitely go back again! They even have a Urine Sample on the bar! ( only joking, it shows you what the Ale looks like ) 🤣🤣🤣🤣

Came back to The Otter again today with the family, this is such a great place to bring the kids. The food is good and the service is fantastic, thank you Luke for the great service. We look forward to seeing you all again soon.

Came for a meal on Sunday with my family brilliant service from Martin and good food and beer, multiple tvs to watch would definitely recommend

Came here last Sunday for a meal with my partner and kids fantastic service from Martin and the team and brilliant food.

Martin and the staff are amazing , the food quality is great and always consistent. Me and my family always enjoy our visit here. See you all again very soon.

A pub where I was able to enjoy a pint.

Great atmosphere and very professional staff. Highly recommended! Jeremy and Callum were very attentive and helpful

Came in to watch the football. Friendly staff great food amazing beer. Would deffo recommend

Freaking love the otter!! Especially since it’s gone under new management! The food is always a highlight, a great menu & great vegan options for food & alcohol. There is always a great atmosphere & the staff are not afraid to go the extra mile to provide great service!.

Brilliant pub ive been coming here for about 8 years and all of the staff that Ive seen through the years have always looked after me. Would definitely recommend for a nice quick meal out in the day or a good night out

Awesome place, great food and staff!!! Will definitely be returning such a great atmosphere. Love it!

Came in for a family meal for the Footy final last night, had a great meal, and a great time, will be back again. Hopefully for a better footy match.

Went this evening for food with my partner. The staff was welcoming and the food was to a great standard. We will return very soon