The Otter in Broadland

My brother and I went for lunch on Saturday, it was quiet, it has a nice atmosphere, the bar lady was very friendly and took our order, we both decided to have the”award winning “ beef and ale pie with mash, broccoli and a side of gravy, unfortunately we were both disappointed with the pie, the pastry was good and filled with a tasty gravy, but was sorely lacking with 3 small pieces of beef, the mash had been kept warm on the plate for a while as it had become firm with a crust, the broccoli was nice, it was expensive for basically a pie filled with lots of tasty gravy

Great family friendly gastro pub, very well situated. My sister and I went to Taverham Garden Centre , and we were looking for somewhere nearby to have a nice meal, so popped in for a Guinness, and their "Award Winning" beef & ale pie, with buttery mash & broccoli. Unfortunately we couldn't find any beef in the pie, only gravy, and the mash was far from buttery, we actually needed to slice it with a knife. Otherwise good, prompt and friendly service.

Great value for money, lots to choose from

Really warm, nice atmosphere with some incredible food, the waitstaff are patient with kids and very understanding! 10/10

Great local with great atmosphere and brilliant bar staff

Had a lovely meal today. Food was all cooked lovely and the service was top tier. Will definitely be going here regularly!

Went for valentine meal deal 2 steak meal’s and a bottle of wine for £30 .We were pleasantly surprised steaks cooked perfectly and decent wine. They have extended deal to every Thursday we will be back

Went for valentines deal 2 steak meal’s and a bottle of wine for £30 . Pleasantly surprised steaks cooked perfectly and wine decent . They have extended deal to every Thursday so will definitely go again

I had a mixed grill here (14.99) I've never experienced a meal that could be both burnt and undercooked at the same time. I've attached a pic of a steak cooked 'medium'. I was hoping this would be an improvement over it's previous life as 'The Otter' but from what I can tell, it's just a lick of paint and a dart board. I wouldn't say it was kid friendly, so the implied perception that this is somewhere to take your family would be inaccurate. I won't visit again.

Nice place recently done up. Typical ( but clean and tidy ) estate pub in nice area . We had the gammon as it came with egg and pineapple which was great. Prices very reasonable

Wanted to try this place after it's re-furb and name change. Good menu and range of drinks. Reasonably priced. Food was good as was the service. No complaints. Would go again.

Amazing staff wanted to be there Food was incredible we all loved it not one thing to complain about Well done to all staff and chefs!

Refurbishment was done nicely, friendly staff, good service. Drinks are quite expensive and the food is what you would expect. Good for a quick pint and something to eat if you're not too fussy

Absolutely gorgeous food and well kept beer but unfortunately they have just them odd people that’s got a loud gob

Good good good service had to listen to drunk loud locals during a four hundred pound Xmas day dinner

What a beautiful pub ! I've been this way before visiting friends over christmas but never visit the pub as it looked a little unloved, but what a beauty it is now. We all popped in for a quick bite to eat and a drink and I'm hopeful that next time we visit we can go back again. I had a Hot honey flatbread and my partner had the mixed grill, both were lovely. I was driving so stuck to the soft drinks but I did see that they done a good cocktail range.

Stumbled across this place after going to look at a car for sale in the local area. It looked really nice from the outside and The landlord was saying it’s been done up recently. I had a quick bite to eat ( prawn linguine ) which was nicer than I expected and a lovely pint of neck oil. Well worth a return trip next time I’m in the area.

Lovely clean and welcoming pub. Good choice of food and drink.

Christmas Lunch really nice but must learn to cook brie, hard outside and not runny inside

Lunch was really good today, stop staff, always served with a smile.

Haven't eaten in here since new owners, but very polite staff,with big screen tv for all sports

Didn't bother to stay. Too noisy with lots of loud foul language. Of the few tables available, none were clean but wouldn't have eaten in that atmosphere anyway.

Had our Christmas meal here yesterday food was served on cold plates food was lukewarm yorkies were soggy very disappointed When our leader asked to order wine at the table was told to go to the bar We were the only occupied table in the pub Would not eat here again and definitely not recommend to anyone

Always a pleasure, before and after the revamp. Very nice clean, and freshly painted. Staff really friendly and very experienced. We booked a table for 12 and all the food came out piping hot and all at the same time which we really wasn't excpecting. This is our now go to place when we have a family birthday, as nothing is too much trouble. Well done to Mark, Carole and their amazing team.

Excellent food, great service, staff are very friendly. Good value for kids meals.

Looks much fresher after the recent revamp. Food is nice and still reasonably priced. Still some interesting locals in and out of the toilets a lot when I've been. I had read in the paper that it was going to be more family orientated but doesn't really feel that way inside at least, still fruit machines every way you turn. Some board games wouldn't go a miss.

Very friendly and the food was excellent, will definitely go back

My wife and I went for a lunch meal today and it was excellent. Lovely place to go everything was perfect . Will definitely be going again.

Amazing service good laugh and very good food

After a refurb and back as the old mill. Can't fault food or service. Only whinge is they've removed San Miguel 😂

Positive bits first - external makeover looks good and lamb shank was really tasty. However, I tried to get a second round of drinks but was ignored as I didn’t have a big enough mouth so walked out and went somewhere else where staff could be bothered. Revamp all you like Greene King but if you want loud mouth thugs who can’t put a sentence together without effing and jeffing then why bother?

The food is awesome i hate burgers but i ate one and was the vest food ive had in ages awesome landlady and lndlord friendly people just A++++ thankyou for a lovely evening

Annii was amazing, kind and so much fun. She was the best vibe.. 🥰

Great evening, thank you. Food was amazing and the service brilliant. It’s great to have our local back. Couldn’t recommend enough.

Excellent evening, food was great, atmosphere brilliant and really friendly staff. A great pub, lovely decor and a good menu.

Really like this pub, nice staff friendly pub and lots to do pool, sports TV, poker. Nice car park outside with a fish a chip shop too. I go regularly.

Amazing food, very clean inside not so many people, big car park.

Would have 5 stars for the roast if we had a bit more gravy

Watched Utd v Liverpool game. Great atmosphere in a great local!

Not a great pub at all........ Favoured the locals over other guests. Advertised showing a specific game and didn't show it so not happy at all . Would not recommend this pub to my worst enemy

Great food at brilliant prices on the 2 meals for £11-45 menu

We go to the Otter on a weekly basis; and have done so for quite a few years since living here for 25 years. It has had its problems in the past. I must say Mark and Carol have turned it around, the staff are very friendly, the food is good, lots of atmosphere with friendly regulars.

There was 14 of us ordering Sunday lunch and off the menu the staff were great helped us it was hot and lovely well done all will be back again

Great warm and welcoming environment. Food was fantastic and the service was even better. Thanks to Mark, Carol and the staff for a great day.

Great place, great people, great staff

Best pub in the area, bar staff always friendly, great atmosphere! Recommend the hunters chips!!

Lovely little pub, staff are brilliant as always.

Definitely the best pub in the area, staff are always friendly and up for a laugh. We make it a weekly visit for its great atmosphere!

Great atmosphere and friendly staff

Nice, cheap and cheerful place for lunch. Staff were helpful and polite. Few bits missing from the menu which would have ordered but the food we had was lovely for the price.

Older barman was ignorant and arrogant. Say no more.

We celebrate Christmas Eve with family and friends every year and decided this year, as we have started visiting weekly again, to go to our local, The Otter. Over the years landlords have come and gone but Mark and his team are great. Very accommodating with all our needs and nothing was too much trouble for them. They moved tables to cater for our party of twelve and several times came to check to make sure everything was okay. The pub once again has that local, family feel and we very much look forward to our next visit.

What a great pub, we were visiting friends who took us to this pub. The food and service was great 😊. The manager was very friendly and a great entertainer!! We went to watch the football, we really enjoyed the atmosphere and will definitely be back. The food came out quickly and well presented thank you

Confused with car parking notices but otherwise a very pleasant experience.

What an absolute gem of a find! We were prepared to have paid over double what we paid here at our hotel but after being charged ‘linen surpluses’ of £45 by a manager/chef we decided not to have our food spat in and try this dog friendly place. Great excellent value food selections. I thought my wine glass was brand new as when we eat out there are nearly always water marks on the glass and this was spotless. A meal for four people with four drinks for £30 and great friendly service…. Limited places you can get that these days!

Good food,Good value Good sports coverage

Does decent drunks, proper jager bombs, no captain morgans spiced rum

Came to the otter for a few drinks on a Saturday evening with family. Had a great evening. The staff made our night so pleasurable. They were lovely. Would 100% recommend.

Great night in the otter, staff more than welcoming. Drinks flowing and food was great. Big spacious area and lovely garden.

Great Pub! Nice selection of food and drinks! Great staff and a lovely landlord! Looking forward to the next visit!

Lovely pub! always love coming here! Excellent service, lovely staff & a top landlord 😁

Traditional pub grub. Fast service, friendly locals and staff were fantastic - if I was in the area I'd be poaching them (staff not locals!). Lovely George Ezra quote as wall art with nod to canaries.

Stopped off as the ratings were quite good and there was a gluten free menu. On ordering the lady behind the till couldn’t answer many of our questions and didn’t even attempt to find out (some of these questions were relating to gluten allergy). The food took about 45 minutes to arrive - on enquiring how much longer as we had two young children who were getting very restless, we were told that the food was done but that they had to do a drink order first. When it finally arrived you could tell it had been left under the lights for a while. One of the children’s fish fingers was so badly cooked it was a dark brown piece of crisp - inedible to anyone let alone a young child. Overall the quality of the food was poor, frozen and processed ingredients that couldn’t even be cooked well. Do not recommend, we won’t be back.

After waiting 50 minutes, several of us received the wrong food/parts missing. It was also such bad quality, over cooked oven food from frozen. Tasteless and dry. Fishfingers were dry and burnt, the chef couldn’t even follow the instructions on the packet… Bad, grumpy service too. Coleslaw was watery. Will never be going back.

We popped in for dinner after a long day out. There was something on the menu for everyone (even our two very fussy children!). The bar staff couldn’t have been more welcoming and even provided some much needed water and treat for our dog. The food was good and the locals were all quite friendly if a little colourful with their language around our children. However being a Friday evening and they had had a few we could overlook that and enjoyed a pleasant evening.

Food was great, staff incredibly friendly, nothing was too much bother. We will be back. Thanks to all

Excellent food with a varied menu. Friendly and helpful staff.

We visit this pub regularly purely because it’s local but I wouldn’t recommend it. Landlady is rude and always miserable. You are never met with a smile or felt welcomed. Tonight we ordered food for the first time and never again. We had a chicken wrap and chips. 5 chips and about four pieces of extremely fatty chicken. The flour warp itself was nice but left very disappointed. Will certainly NOT be eating in there again!! The young staff that work behind the bar work flat out and are lovely but seem to not be treated well by management.

Brilliant service from friendly staff. Food was lovely too, good prices for what we got. Thanks guys!

Really friendly staff and the food is very good value for money. Had a lovely lunch, with big portions and variety. We will be going again.

Fabulous Sunday lunch, couldn't believe the quality for the price. Well done!

Chill out 🍺 and enjoy the good food 🥘

With music/Karaoke/DJ Disco's etc going on in here attracting the attention is what this pub needs again. Last weekend the music was pumping out thanks to the new landlord for allowing this which, showed what a really good night you can have in here... Good decent mixes of music Good atmosphere Good bar staff Good people Good drinks Top class landlord! Not had any food here yet under the new management

Food was excellent value for money. Nice, typical pub menu with something for almost everyone. Service was good with staff addressing an issue we had qickly & without fuss.

My first time in the otter Sunday roast absolutely brilliant massive portions cooked 2 perfection friendly staff I will definitely go back alot of food 4 a very reasonable price

It was our first time in The Otter yesterday where we had a lovely 3 course lunch! It's a nice pub with really delicious hot food, good prices and exceptional service from Jeremy. Thank you! We will definitely be back. 😊 UPDATE.... We lunched here at The Otter again today and really enjoyed it! The food was perfect. Plentiful, hot and delicious! 😋 Served by Jeremy again who has the biggest smile and very attentive! Will be back again the last Thursday in each month. Thank you guys!

Lovely people, good atmosphere and tasty food

Poor more drinkers pub not restaurant

New management team have really turned this place around. Food is lovely. Beer well kept. Atmosphere superb.

Not a bad word to say. The bar team were efficient and very helpful whilst taking our order for food and drinks. The food came out in good time, piping hot! Absolutely delicious. Due to the hot weather today, the air-con was appreciated. Great value for money. Ordered more drinks, the bar team (Mark/Murphy) were super friendly and on hand to answer any questions we had. All in all a fab experience, will definitely be returning and 100% would recommend.

Always lovely food here, the staff are friendly

Chris has had a pepsis at the staff by it.out of the money we had a nice time we ayoude it very much thank the same the staff by ot but we satdown

Yummy food, friendly service and great atmosphere!

Attended the otter pub for dinner and to watch football on a Wednesday night. We asked if the Liv v West Ham game would be played. Initial bar man said he didn’t know. Asked if he could ask the manager. Deputy manager - eventually offered the pool area - which is freezing. Asking why not any of the other 4 T.V’s ? He said he was putting the Man City game on. There were 5 customers in the pub at this time. Ridiculous. Haven’t been in for years, since James was the manager and OMG won’t be going in again.

Fantastic. New management is brilliant, absolute ace staff! Good atmosphere and good food and drink!

Great food, fantastic service and family friendly. Have been many time and when I had an issue recently with a greenking promo, even though it wasn’t The Otter’s fault direct the manager couldn’t have been better at sorting the issue. Replied within a few hours to my email and welcomed us back for a further meal and drinks. Could not rate this place enough

The Otter is perfect for locals no driving and not far from parks and enjoyable scenery The Menu was very varied and with great meal offers. The food was very tasty and well presented the staff were very very pleasant. The pub is smart and spacious. We had a elderly relative with us in a mobility scooter there was plenty of space for him to get in and out and move freely to our table. Well worth a visit and would certainly eat here again.

We decided on Easter Sunday to go to our local pub the otter a short walk from our house. We simply went for a couple of drinks but this place honestly is amazing from the minute you walk through the door they make you feel...

Brilliant atmosphere, cracking katsu.

Really great pub, great beer, great people. Particularly good nachos.

Smashing chicken burger and brilliant service from the waiter!

Lovely staff, tasty food and a great atmosphere. We’ll be back🤌

Finally a decent landlord and landlady with a vision to make the pub a welcoming place for all rather than the dodgy clientele of the past. Finally a decent place to go with good food at a reasonable price and good beer. Long may you...

Beautiful place, friendly staff, good food

Hopefully a one off but an unpleasant experience. Stopped off at what I thought was a family pub and was with all the local drunks. This was at about 5.00 pm. Would have liked to stay for food but the atmosphere was threatening.

There’s never a dull moment in this pub absolutely hilarious everyone’s friendly and all of the staff are friendly

Great pub love to come here and have some drinks with friends

Under new management, great atmosphere and decent grub aswell. Well worth a visit.

Recently decided to go to the Otter after not going for a while. Mark and Carol made us both very welcome we had a meal before the footy and it was very nicely done. Will definitely be going back soon and it was really nice...

Good service and fast food service from both Lukes!! Great staff and very friendly always smiley and polite!!