Based on 530 opinions finded in 1 websites
Based on 530 opinions finded in 1 websites
Nº 410 in 983 in Ealing
Opinions
Amazing food and service, staff so kind and welcoming and the atmosphere is so calm and enjoyable.
SAIDEE HAMMOUD . 2025-04-20
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Best service and sheesha. Thank you for everything.
Ahmed Jamshid . 2025-04-20
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Excellent service, nice atmosphere, thanks Marwan
Hussein Alahj . 2025-04-20
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Absolutely amazing! Went last night with a few friends, and had an amazing time! The service was fast, drinks and food on point, and shisha was the best in the area!
Zeena . 2025-04-19
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Best experience, the atmosphere is really cozy and friendly and Marwan is very helpful, and Maed never let us down with shisha 🙂 much appreciated
Aeah Saifea . 2025-04-18
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Best experience every time we visit great service and lovely Shisha and super friendly staff specially Marwan who never let us down
Niam Baraz . 2025-04-17
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Service and hospitality was great. Shakeeb in particularly was very kind and showed great service. Also very yummy food, my favourite 😋
Diana Salha . 2025-04-16
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The food was amazing, thank you.
Ghada sarsour . 2025-04-15
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Well presented , Just perfect very nice food and dessert service was amazing
Ramy Ghanm . 2025-04-15
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Very nice food ,great service and atmosphere, we enjoyed our visit and we will come back
Mohammed Nidal . 2025-04-15
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Visited for the first time as it's a local spot. Unfortunately, the experience was disappointing. When I wanted to change my order, there were no staff members available to help. I had to search for someone and ended up at a counter where two girls—who seemed more like influencers than staff—were standing. One gave me a look as if I didn’t belong and then turned to her friend instead of helping. Eventually, I approached the chef directly, but he seemed unsure of what to do. Someone else finally stepped in, but told me since I had already paid, there wasn’t much they could do. Eventually, the order was amended, but I later realized I was overcharged by £4.50. When the food arrived, no one checked in on us. We waited nearly an hour for dessert, and when it finally came, it had a piece of metal in it. My partner took it back, and staff claimed it was uncooked angel hair—but it clearly looked like a piece of scouring pad (Scotch-Brite).They served us a new one but it looks nothing like the one in their menu. To top it off, the roof was leaking. Both staff and customers had to carefully walk around puddles of water on the floor, yet no one placed a bucket or attempted to mop it. We ended up using our own glass to collect the dripping water. Staff walked by, saw the glass, and just shook their heads without doing anything. It felt very careless. Throughout our visit, staff were constantly dodging puddles instead of cleaning them. While the restaurant itself is aesthetically pleasing, the service was poor and the staff came across as unmotivated and inattentive.
Coco Derma UK . 2025-04-15
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Very nice place, tasty food and excellent service
Seleen Albduor . 2025-04-15
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Thank you, the food was delicious, the service was great, we had a great time and we will definitely come back.
Heba Almasri . 2025-04-15
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Great food, amazing atmosphere and most of all great customer service. 10/10
Ahlam Mohamed . 2025-04-13
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One of the most beautiful places in London, with very high-class treatment from the people working there. Very distinguished service in terms of food and desserts.
علي البدور . 2025-04-13
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One of the most beautiful places in London. The general manager, Mr. Marwan, and the staff are also wonderful. The meals are amazing. And the shisha is amazing. Thank you for your wonderful service. I will always come back to enjoy your high-class service and delicious food.
Ahmad ALLABABDEH . 2025-04-13
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I had a really disappointing experience at this place. The service was terrible — the waiters were visibly lazy, barely checking on tables and seeming uninterested in actually doing their job. We waited ages for the food to arrive, and when it finally did, the portions were small and underwhelming. For the prices they’re charging, I expected much better. Definitely not worth the money. Wouldn’t recommend, and I won’t be coming back.
M B . 2025-04-13
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Great food! Had Lamb Kebab for a main, Dubai Pistachio Kunafa Lokma Dough Balls with fresh mint tea for desserts - one word - AMAZING!! 🤩
Rahima . 2025-04-08
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Great family atmosphere, best service!!
KHLD MAMED . 2025-04-08
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Love this place and Marwan is so lovely, continuously checks to see if we have everything we need.
Layla A . 2025-04-08
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£7.50 for a disgusting Turkish coffee!!! Absolutely terrible
zohair . 2025-04-07
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I love the place.. The food is delicious especially nutella pie. The staff are extremely nice
Majd Zebib . 2025-04-07
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The manager and staff are very nice and welcoming. The food is prepared well and in good presentation. Ordering and paying on the machine on your table is very easy and convenient. The manaqwwsh are amazing. The BBQ is delicious.
Osman Menla . 2025-04-07
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One of the best palces to hangout in London. The food is great, the atmosphere is great, and the service is extraordinary. Special thanks to the manager Marwan for his fabulous hospitality and responsiveness to all our requests as always. Not my first time there and definitely will not be the last
Malek Zebib . 2025-04-07
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This place became my usual. It is family friendly and the staff are extremely nice especially with kids. I love their shisha, I love their food, and the pies are delicious. Very festive birthday celebration by the staff, and a great place for ladies morning coffee get together. Thank you Manager Marwan for making the Terrace Bakery feels like home
Midos Zebib . 2025-04-07
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Rose Lemonade was lovey and refreshing, and I really enjoyed the Sujuk and Flatbread. The sausages and the sauce were full of flavour. Would be nice to offer a sparkling version of the rose lemonade too! Will definitely be back to try some more dishes. I love that you can order and pay at the table using the touchscreen. Super convenient.
Jone B . 2025-04-05
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Absolutely loved everything about this place! Definitely visiting again. Very accommodating especially with a baby. You have to try their pistachio frappe!!!!!! Grilled chicken is amazing! Hot starters platter is very nice to explore. Cold matcha + vanilla syrup is good too. Love this place travelled over an hour to get here and I’ll do it again!
Nadiyah Hussain . 2025-04-05
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Amazing place really good staff especially marwan sorted everything out gave us a good experience I recommend anyone to come 😊
Ragheb Najjar . 2025-04-04
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Lovely atmosphere, so open and bright with lovely plants and cool Arabic artwork. The food was very tasty, we ordered the brunch mezze, mixed grills, lemon saffron chicken, pistachio & Nutella manaeesh & elderflower lemonade. All so fresh & tasty with reasonable prices. We celebrated my birthday as a big family including a very active and loud baby but the staff were so accommodating and kind, catering to our every need. Special shoutout to the ladies bathroom, I could feed my baby comfortably on the arm chair and the prayer space was a very special bonus. Thank you, we will definitely be back again!
Malak O . 2025-04-04
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Absolutely amazing atmosphere, delicious food, such a nice spot. Special thank you to Marwan for his hospitality, had such a lovely evening. Will definitely be going back!
Fatima Khan . 2025-04-04
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We visited on Eid al-Fitr, and the service was a bit slow due to the crowd. However, the grilled dishes were absolutely amazing, especially the Joojeh Kabab (Chicken Zaferan) and Lamb Kebab. Definitely worth it!
dephne green . 2025-04-02
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This restaurant was amazing, the food was delicious, fairly priced, fresh and did not wait very long. Our waiter Marwan was very kind and accommodating! Will definitely return soon!
M Ebrahem . 2025-03-31
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Excellent service and everything is priced really well. I’d highly recommend the food and shisha.
rawan housseini . 2025-03-31
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Food was absolutely amazing especially the dessert their new pistachio manoushi was amazing and top it off the shisha was the best I’ve had, marwan the manager was also a big part to our dine in amazing person and very welcoming
Hussayn 2 . 2025-03-31
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I recently visited The Terrace Bakery and had a great experience, especially with their shisha and service. The shisha was smooth and with a good variety of options to choose from. It was well-prepared and lasted a long time without getting harsh. The service was excellent especially from Marwan, who was particularly attentive and friendly. He frequently checked in to make sure everything was fine and even gave us some great flavour recommendations. His welcoming attitude made the experience even more enjoyable.
Hussein . 2025-03-30
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My first time in a Lebanese restaurant. Amazing experience, the service was great, people were very kind. Very tasty food and good ambiance ! I recommend. Thank you Marwan!
Alice . 2025-03-30
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This place is our most favourite restaurant, because of the amazing service, food and everything is exquisite! Especially Marwan! His smile, kindness and service makes us come to the restaurant every day!! Great food amazing environment, an absolute wonderful place ❤️ and Ahmad’s service is wonderful as well, definitely recommended! All the staff are great.
Rama Kabbani . 2025-03-30
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Marwan was amazing! Very good, quick efficient service!!!! Ten out of ten
Ramla Abdi Dahir . 2025-03-28
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Amazing place the service was spectacular and the food was to die for. Thank you marwan for being an amazing person and we’ll definitely come again
Mariam . 2025-03-28
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Great service especially from Marwan!
Hayat Yamoul . 2025-03-28
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Marwan was amazing and was so attentive, the food was amazing !
Sihaam Ali . 2025-03-28
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Marwan was very friendly and accommodating to our needs. Great atmosphere would recommend!
Bahar Kawa . 2025-03-20
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Excellent place with great atmosphere! Marwan was exceptionally good with his hospitality. Love the place!
shahan azmi . 2025-03-18
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Best place! Great service from marwan and the team !
dima alsaadon . 2025-03-18
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Excellent food and excellent service from Marwan, thank you!
Sebastian El-Homsi . 2025-03-16
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Wow, amazing. The pistachio dough balls were definitely my favorite part. Wish this was online to be delivered. They brought the dates out in time to break our fast too, we didn’t even order them. Amazing service. Staff were very nice as well. Relaxed environment. Everything was brought out so quick too, we had to ask for some stuff for takeaway since we got so full.
Ivy Heffernan . 2025-03-16
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We had a wonderful experience over here. Such a beautiful place to have food and sheesha. The staff is so friendly especially Marwan who helped us a lot such a lovely person. Highly recommend this place to visit
Musthafa Salim . 2025-03-15
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Great service,nice food &good ambience. Marwan such a great man!
Zain Shuhaib . 2025-03-15
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Marwan, amazing service brother👍👍
Ashwin Pradeep . 2025-03-15
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The Iftar menu was unreal! So so delicious! We loved it
Samira farzadi . 2025-03-15
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Lovely place to chill out. Proper tasty food especially the Kunafah. I would certainly recommend.
Rizwan Farooqui . 2025-03-14
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One of the best restaurants the food is always delicious and the service is great thank you marwan
Sara Najah . 2025-03-14
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The food was really nice came for Iftar. Great service thank you Marwan.
Dania Dania . 2025-03-13
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Amazing customer service from Marwan, great for Iftar!
A.S . 2025-03-13
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Chakib.and Marwan kind staf good service nice food 🍱
Mohamed Laloui . 2025-03-10
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Very good food great service and lots of improvement in Ramadan menu much better then last year.thank you
alaa mohamed . 2025-03-10
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Tasteless food . Under cook chicken . Food came late . Basic items like the chips was tasteless. Over priced. . Regret going there. Save your hard earning money for something better.
Iftekhar Rahman . 2025-03-09
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We booked a table for two, and our reservation was confirmed. However, when we arrived, the place was completely full, and we had to wait for 20 minutes without getting a table. If the venue was already at capacity, why confirm a booking? We were looking forward to enjoying shisha and dinner but unfortunately didn’t get the chance. It would be helpful if the booking system reflected real-time availability to avoid such situations
Mohammed Zubair . 2025-03-09
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great services nice food, my apple shish was amazing •recommend this place (Marwan)
Eslaam Gonem . 2025-03-08
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I was there with my family, wonderful place , elegant, great testing menu and friendly staff , thanks Marwan , we will come back
Nasim Nahimi . 2025-03-05
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Perfect, all the dishes were excellent and the waiters were very kind
Juliette B . 2025-03-04
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The food was amazingly tasty the best Arabic food in London I really enjoyed the place the music and the stuff was very welcoming and friendly .I will definitely come back
سليمان البدور . 2025-03-03
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Chakib and marwan had been very welcoming and kind
Kamar amina Saim . 2025-03-02
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I had a brunch social with my friends last Saturday, Asmeh and his team gave us an amazing services, food was delicious and the place is so cute for content.
Veruska Padron Barrios . 2025-03-02
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Wowwwwww definitely you would be positive impressed, food delicious, Ahmed our waiter was very kind, Shqkeb made for us delicious cappuccinos, music is not too loud which is perfect for talk, inside is warm. I’ll com back
Jeyden Rico . 2025-03-01
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I saw this place on social media and wanted to give it a try and it was such a great find! The place has a really cosy and welcoming vibe, perfect for a relaxed meal or a coffee break.The food was fresh and tasty, with a great selection of baked goods and breakfast options. Everything we tried was full of flavor and The service was spot on – the staff were super friendly and made us feel really welcome. It’s always nice to go somewhere where they genuinely care about their customers.Definitely recommend Terrace Bakery if you’re in the area – whether you’re after a quick coffee dessert or a nice meal, it’s worth a visit. We’ll be back for sure!!!!and we were the last ones to get out last night 😅 we didn’t wanna leave it was soo cosy.thanks to the amazing stafff
Zarwa . 2025-02-26
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Food was amazing, staff seemed nice and the vibe was good. Would definitely come back here!
Fleur Schepen . 2025-02-26
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Best place to enjoy your shisha and dinner, Thanks Marwan
Ahmed Al Assaad . 2025-02-24
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Best service and food , thanks Marwan . Definitely will come back
Soumia Elhaiti . 2025-02-21
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Thank you for the quality of food and service. The staff is excellent and so friendly. Bravo 👏
Zineb Assime . 2025-02-20
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The best service, best food, the most friendly staffs in the town. Thank you Mr Marouan and fir all the staff for the best hospitality.
Imane Boubti . 2025-02-20
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This the best restaurant in town, great service and food and very friendly staff . Thanks to marwan.
Majda Elanouali . 2025-02-20
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Everything is excellent, service and food. Thank you for the best session and dinner
Lala Qatar . 2025-02-19
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Lovely little place. Ram packed had to wait 35 mins at 11pm on friday to get seat. Shisha took ages to come. Food was really tasty
Olib . 2025-02-18
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Ahmed the Egyptian manager he give us amazing service really brilliant man thanks a lot for you and thanks for wael the head chef
ahmed yossef . 2025-02-18
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Turkish eggs were advertised with Greek yogurt, but "Greek style yogurt" was used (there is a big difference in taste, quality and price). Manoush were excellent. I don't understand why we were charged service charge when all service is done via a tablet? Overall it was ok.
Adam F . 2025-02-17
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The quality of the food is significantly let down by the incredibly slow service and ambivalence shown by the waiting staff; almost as If they couldn't care less. If this is resolved, it will be a great experience.
Iskander Fernandez . 2025-02-15
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Amazing Place to Visit with quality food 😍😍 10/10 If you love Lebanese Cuisine you should definitely visit this place ❤️❤️👍🏻👍🏻👍🏻
Zainab Nayab . 2025-02-15
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Popped in yesterday for two manousheh & coffee. Friendly & prompt service. Lovely decor. Will definitely return.
B C . 2025-02-13
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Great vibe, awesome service! The shisa was top-notch, but could use a few more food options. Still, super welcoming.
Yamen Jabri . 2025-02-08
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I love this place so much, they have such an amazing range of breakfast and lunch dishes. I have been here many times before but I came today with my entire family and we enjoyed every moment. The service was amazing, we were served by Ahmed today who was super friendly and so helpful. Thank you for being a brilliant host. I definitely recommend coming here especially if you’re looking for a delicious Lebanese breakfast. 10/10 food and service !!!!
Suzi R . 2025-02-07
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I recently visited Terrace Bakery, and I must say it was an absolute delight! The food was delicious, with a variety of fresh, flavourful options. The desserts, in particular, were heavenly – perfectly crafted and bursting with flavour. The ambience was warm and inviting, providing a cosy setting for a relaxed meal. The staff were incredibly friendly and attentive, making the entire experience even more enjoyable. I would highly recommend Terrace Bakery to anyone looking for great food in a lovely atmosphere. I'll definitely be returning soon!
BILAL AHMED . 2025-02-07
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Breakfast is amazing , i always come here and the stuff are very helpful and nice
Rawan AlFadli . 2025-02-06
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Ahmed, who I believe is the manager, is a great asset to The Terrace and honestly the only reason we have returned a few times. His service is impeccable and is always checking in on tables despite it being busy. The food is usually always spot on, however waiting times are borderline excessive and sometimes cold, even after waiting long times. For example, we waited almost an hour for just the hot mezze. Despite this, Ahmed was always helpful and keeping us updated. If it wasn’t for Ahmed we honestly probably wouldn’t return.
R ALALI . 2025-02-06
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Amazing food and service! Special thank you to Ahmed for your quick and polite service.
Sara D . 2025-02-02
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An absolute amazing restaurant with lovely food and staff especially Ahmed who made us feel very comfortable and nicely recommended us just the best desert which was a mix of pistachio filled dough balls and kanafe. Shookran (thank you)
Solomon A . 2025-02-02
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Ahmad was very lovely! Super quick service and lovely food! :)
Priyanka Patel . 2025-02-02
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Ahmed had great customer service, he was very welcoming and attentive.
hanni ali . 2025-02-02
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We loved it there! The food was very tasty and the service was amazing! The portions were big and we were not able to order deserts afterwards as we were so full 😉Planning to come back! My favourite bread is and will always be zaatar bread;) We also got taking away containers and a bag to take our goodies home 😉 We ordered za’star manousheh, kibbeh, falafel, batata harra and grilled halloumi. Then we’ve got lamb kebab with rice, lamb kebab with chips and mixed grill. I loved orange, carrot and ginger juice! It’s was so tasty!
Malwina Okosun . 2025-01-27
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Nice vibes for shisha and good food , actually very nice for breakfast/brunch … however service is slow even if it is not busy.
Yasser Noor . 2025-01-22
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Amazing food in a beautiful place 😍
Ana Sandra . 2025-01-09
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Terrible service. Essentially non-existent. Food came very late. Shisha never arrived. Ordered chicken shawarma. I would say this was the worst shawarma I’ve ever had. Very oil heavy, not rich in taste and caused significant reflux in somebody who rarely gets reflux. Tea was ordered - can literally taste and smell oil in it. Shisha ordered - but just took an extremely long time to be made. 40 min in the wait, decided to give up and just leave. Won’t be returning.
Mo Chelios . 2025-01-05
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Food was really good and the service was amazing!
Jamila Nur . 2024-12-31
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Where do I start, from very slow to bad service. Waited over 5 mins for cutlery then 20 mins for the shisha which we didn’t have due to the very rude service. As for the food it was bland, lamb kebab still smell of raw meat and took forever to get the sauce, by the time it came everything was cold and no point of sauce. The service is awful! The decor is not to my taste!
Rani Bibi . 2024-12-30
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Absolutely wonderful breakfast and coffee ☕️ 😋 and great service
C M L . 2024-12-23
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Great restaurant, nicely decorated and great food with a very extensive menu. Ibrahim is a wonderful professional and very helpful.
Sully I . 2024-12-22
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Shakib is amazing , very very professional and nice
Alistair Alsharbaiz . 2024-12-20
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Excellent service shout out to shakib
Yaser A . 2024-12-20
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The Terrace Bakery is a cozy and welcoming spot to start your morning. With great coffee, delicious and affordable breakfast options, and soft background music, it’s the perfect place to relax and ease into the day. The warm atmosphere and friendly service make it a delightful little escape.
Lina Anani . 2024-12-17
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Amazing atmosphere and very polite staff. A great big thank you to Ahmed for his patience and service. Always he tries to make us feel relax, enjoy and meets our needs all the time. To be honest all the waiters are very welcoming and helpful.
Fatima Al-dawoodi . 2024-12-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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