The Terrace Bakery in Ealing

Cute place if you’re in the area. Food was tasty and good options on the menu - lots to choose from. The service was quite slow and the temperature inside the restaurant was cold (we kept our coats on). Nice to pop in for a meal with friends. Location is in the middle of Park Royal industrial estate amongst lots of car garages and various warehouses/businesses, which makes it tricky to find parking nearby.

Best place to have delicious and healthy food The restaurant is so cute and clean and the staff are very friendly and polite Chakib makes the best juices, mojitos & frappés This restaurant feels like home, and everytime we come here they try hard to give us the best service I highly recommend this stunning restaurant

Their services are very poor and the crew works without the same

Visited this place for my anniversary as it had nice videos on socials however was very disappointed in all aspects. The service was very slow as if they were forced to be there. The food took so long to come and half of the starter was missing so had to request that and even then the food didn’t have any special taste and was mid. The atmosphere was so weird.

I had a recording at a studio nearby so needed to find somewhere to eat and wait for people. Found this place and I have to say, it was fantastic food and quick service, although it wasn’t busy when I arrived. The man serving who welcomed me was lovely and accommodating, I’ve never had Lebanese food and it was incredible value for London, and the coffee was nice.

The waiter when we came was a bit cold with us, but the food was really good !

The place is a fantasy, I love you. Pass it as if you were in Lebanon. And beautiful Beirut, may God protect it.

Beautiful place with plenty charm. Atmosphere was lovely and staff very friendly and welcoming. Had a sharing plates for breakfast which is actually quite reasonable. Food was nice with wonderful music playing. The decor was up my street and very charming 🇱🇧

Had an early dinner last night, very friendly staff and food was lovely! Very reasonable prices also especially for the quality of food. All freshly prepared. Will be back!

Great atmosphere delicious food I ordered lam Manakesh and cheese Manakesh.it was delicious great sheesha and lovely staff and friendly. the shef was so friendly his name was wahel he recommend pistachio pastry I loved it

my friends and I visited recently for a birthday gathering. When we first sat down we were asked if we wanted shisha and that we had to get 3 as we were 7 people, I found this strange as we then ordered 8 main dishes 7 drinks and 3 desserts, I understand that if we don't get a good amount of shishas then they would rather us sit inside so that seats would be available for those who wanted more shishas, it just wasn't nice to hear from the get go. food was great- I recommend mixed grill chilli herb chicken, shawarma and cheese manakesh . shisha was also nice, lychee strawberry was great, we again were told they last about 30 minutes they do not , they last longer. The seating outside was quite uncomfortable as the seating was very low and no pillows. It was a gathering of 7 all 7 of us ordered to eat and there was a small round table so we could not get everything on the table and did not eat comfortably, if the table was rectangular and seats were higher this would've helped. As for the service all were very lovely although I would've appreciated if they came to clear the table of plates and glasses throughout our visit as we felt clustered - service charge was £23 for the whole receipt . music was not loud this restaurant is more of a sitting one than a loud music dancing one , music that was played wasn't to my taste and a-lot of songs were replayed. the receipt came out to £210 including service charge.

The missus and I came across this gem of a place, fantastic menu choices and atmosphere. Food definitely hit the spot and away from the hustle and bustle of the city

A very mature environment with music but nothing too loud like other ones. You can sit and enjoy a conversation. Spacious and the crowd seems good and respectful. All staff do their jobs well and give great customer service. Definitely recommend and is the only respectful cafe in the area

Food is absolutely amazing and staff is very friendly. Can’t wait to come back again. ❤️

High quality food and fantastic service: a level which I rarely found out considering what London generally offers. Discovered this place more than a year ago and became a very loyal client! Marwan, the manager, together with the staff, is there to make the Clients very comfortable and this really appreciated! Highly recommended place under every point of view!

Lovely staff and a delicious Pistachio Latte.

It is definitely my favourite spot to come! The shisha, the food, the music, especially the staff are amazing!!!

very good food and excellent customer service highly recommend !!

The food is delicious, quality and plentiful. It was a real pleasure for the taste buds. On the other hand, how can we pass up such disastrous service? The waiter didn't even speak to us. For example, I asked how much the order total was and he just handed over the receipt without saying a word. The service needs to be reviewed. If staff don't know how to communicate with customers, you have to ask yourself the right questions!

The service was great, the food was fresh and delicious. I advise you to try it. The waiters were great, and it was a wonderful experience.

On Sunday I saw this restaurant on social media and decided to go with my partner to try it out. I was really excited to introduce my partner to our Middle Eastern culture, cuisine and hospitality. However, upon arrival the waiter made us feel unwelcome, we had to ask him if we can be seated outside, bring the menus ourselves, and taking our order seemed like a hassle to him. We asked him we he could modify one of our Ma’naish and he refused “as it will take too much time” however the amount of time that would have taken to make was the same as the rest of our order. We ordered couple of Ma’naish, and hot mezes for my partner to try so of course we couldn’t finish our food as we were only 2, we asked the waiter if we could have the rest for takeaway and he just threw the containers on the side of the table for us to put it in. There was no hello or at least how is the food, I’ve never felt uncomfortable in a restaurant as I did. As an Arab I know we are big on hospitality, it’s a shame and disappointing that we felt discriminated as food was amazing. I had to apologise to my partner for how our waiter made us feel. Despite the food was top notch, I will never be a returning customer.

Fantastic service and food. A special thank you to our waiter Mohamed who was so accommodative.

Great Brunch spot. Nice atmosphere and friendly staff especially Mohamed who went far and beyond to welcome us and make us comfortable.

Very nice and tasty food.. excellent service the person who served is super..Marwan.

Poor service, they ignore you. Avoid this place you will be disappointed

Great Lebanese restaurant in North Acton, amazing value for the breakfast mezze platter!

Food was really good! Service was excpetional. Marwan is a great serviceman and was super kind. Good music etc

great experience here! marwan, our server, was really attentive and all our food was delivered accurately and efficiently. all the staff were really kind, would highly recommend the chicken kebab!!

Great atmosphere and food! Would highly recommend. My new regular spot!

always love coming here the food and vibe is great xx

Excellent !!! My favourite manaqeesh in London. Great vibe and food and service. Marwan is excellent at his job

Over-rated!!! The food is 5/10 not wow. I mean, you cant have zaatar manousheh without a side dish of veg, why do I have to get a whole seperate dish to get a few pieces of tomatoes, onions, cucumber! If you choose to sit outside, you barely see the waiters. Also, check your receipt, when you order something they don't have, they still charge you for it. To be fare I did get it refunded in the end.

Good food average service did not like the patata harra

It would be nice if the music was louder and if the customer service was better (it took really long for someone to come and serve us) but otherwise really nice vibe and atmosphere

Great place , nice atmosphere, we enjoyed our time

Great food, very nice atmosphere. Very attentive service highly appreciate it.

Great atmosphere, nice food, and great shisha. Great selection of baked flatbread with different toppings (Manakesh) Will be coming back for sure.

Loved the atmosphere and the vibe, lovely little place to eat out with family, amazing food, everything we ordered tasted amazing, Would definitely recommend. Why they have 3.9 stars i don't understand.

Excellent food ,I love the fresh bakery ,staff Is very nice and welcoming, prices are good too . My favorite shisha bulbsrry raspberry

Let’s start with the welcoming greeting which is quite weird, you feel that you have to sort out yourself, service is terrible I don’t even give it a 1 star, Shisha loose the taste in 15-20 mins to be fair then forget it about it . Even the tea pot is too small and it looks like being warmed in the microwave, owner doesn’t really seem care that much , same response to all customers , I would not recommend this place ever, really bad atmosphere even the songs for really old generation and kept repeating… it’s just awful..

The food was delicious and very nice atmosphere

One of my favourite spots! The service is amazing always extremely friendly! Noail is great and always very kind. The fresh manaqeesh are definitely a must!!

The best Sheesha and Kunafa in London! Brunch is excellent too!

The prices are high end ,but worth it for the quality of food ana service , thanks Marwan you make our day

absolutely loved this place, amazing hospitality and they made my birthday so special. Highly recommend. Shakib was an amazing waiter !!!!

Amazing service from Shakib !!! So kind and food is outstanding, definitely recommend 😊

Truly amazing.we loved the atmosphere and the design. Nice Lebanese cuzine . Friendly professional service by Marwan .

Arrived here as a group of 3 for shisha and were told to wait a bit to be seated which we were fine with. In the meantime several people left however it seemed that ‘friends’ of the workers also came for a table and were seated before us. Eventually we just left after waiting for about 45 mins even though they kept telling us 2 mins. Absolutely terrible service and not worth the visit. Seems they will only treat you well if you know them personally.

Very nice and friendly staff, Marwan was great very helpful and professional

Lots of choices on food especially the vegetarian selection! Food was very tasty and the portion sizes were really good! Definitely worth a try! Lots of tasty drinks, some fresh, some fizzy creations! Loved the warm bread that came out the oven behind us. The food was spot on! The service was a bit... Slow. There only seemed to be one waiting staff and the manager. I don't think I'd pay the 12.5% again considering they didn't remove stuff off the order that never came/ was incorrectly inputted by the staff. I had to go through the whole bill to check the items I was charged for as there was a large group. I'd definitely go back and try more on the menu! Probably with fewer people.

Very nice food and service,5 stars

Good service great testing,well delivered by staff overall

Marwan the best manager I ever meet, very nice food we coming from very far SE12 to have your great service and food specially manousheh

Best shisha lounge and food around west London, the place is magical and magnificent.

Amazing service, nice staff especially both ahmed’s. Make sure you ask for them next time :)

Ahmad was lovely, great service :))))

The service was not perfect the shisha was bad

We visited as a group and had an assortment of dishes. I personally had the mixed grill which includes kofte and chicken shish cooked on a charcoal grill. This was delicious! However, the rice it was served with did taste a bit plain to my liking. The atmosphere and service was great, it is a large restaurant with a nice design! Overall, I did enjoy my visit and would recommend it!

Great service, very nice food , best place to visit

excellent very sweet staff and good service good argeel even though it was al fakher

1.food was okay. 2.took 1 hour for our food to be served although we only ordered breakfast. 3.order was missing 4 items, we cancelled the rest as it we couldn’t wait anymore. 4. Waiter kept lying to us saying that food is ready and it wouldn’t be. 5. It was Eid and the restaurant wasn’t busy, staff were more than customers and they couldn’t get orders right. 6. I came last year and they charged my twice by accident, when I tried to contact them they gave vague responses and stopped replying to me. Please pay by cash if you to. Overall, would not go there due to the horrible service.

Overpriced services aren't great; the food is average.

The atmosphere and customer service was excellent . it was a great way to have our iftar there They were very accommodating. Lastly the food was very good, really yummy. I recommend going here 🌹

I recommend this place the food was amazing

We went for suhoor as 12 people and got the best service. Thank you to all the kind and helpful staff! As Kurds we love lebanese/syrian food and our orders were huge yet they were still all managed perfectly. Will be coming again.

It is rlly good! I recommend everyone to come eat in this restaurant 🗣️🗣️

Venue & Atmosphere : very well put together, very aesthetic. Food : Not good. Ordered a Fried Chicken burger and two chicken shwarma wraps. The burger was terrible, the chicken over cooked, dry, flat. The shwarma were "ok" at best. Service : was fine.

A hidden gem in Acton, such a lovely place and great food.

took an hour to get our order, very poor, i hope gordan ramsey fix this place

Atmosphere is lovely but service is terrible! Understaffed and staff avoid you and even when you eventually have to go to them and catch them for an order they would say okay we're coming and ignore you. Few people mentioned the same to me but had to go to fine out myself 😔

Good food and excellent customer service by Ahmed S (manager) It was a really great night with my friend for her birthday!

Service was an absolute disaster I ordered a shisha and did not receive it There was no Waiters When I needed them food took over 30 minutes to come in all of the waiters are rude I had to get up multiple times too get a waiter Would not come back I would recommend you to go to other places Where you would be treated with respect and have better service There is many other shisha places near by would definitely recommend elsewhere.

Beautiful atmosphere but doesn’t match the service , no one came to serve us . A tea and a coffee with lotus pie took ages to come , the waiter bought them in 2 journeys and never bought cutleries .

Fantastic experience at terrace bakery ! The children was absolutely delicious- so tasty and flavourful. The service was top notch- notch with generous nice and kind staff making the dining experience even better

Very professional staff, shakib makes the best pistachio spanish lattes, would definitely recommend

It's a really nice restaurant in terms of ambience but the food quality is poor and you get small amounts. We tried the manoushe and sharing breakfast. The manoushe was fine but too pricey. The sharing breakfast comes with nearly blackened beans, three tomatoes, almost burnt eggs and overall doesn't taste nice. It's a nice place if your looking for decor but not for good food.

This is the first time for me and my friend here, which is great experiences with very fresh food, and the teamwork was so friendly. Ahmed was treating us very highly Strongly recommended .

First time going to this gem of a place. So glad I found this place and spend the day brunching with my friend. Good menu with delicious food at reasonable prices and filling quantities. The decor was beautiful seating was comfortable and space was big. A lovely little front area for Shisha and the open kitchen was such a nice touch. It was very busy and the staff were so lovely and efficient. Going to go back for the amazing pistachio mannoush.

This local cafe near Park Royal / Acton area has cosy seating arrangements, nice to catch up with friends and the service is friendly. They offer good quality shisha, nice desserts and their pistachio latte is definitely worth a try. In terms of mains I would go for the wraps or manakeesh or grills. I’d say their appetizers and sides are good.

Amazing food ordered the man2esh, double apple shisha was really nice. Service was excellent and everything tasted good.

It's a bit of a hit and miss spot. The food is good if they get your order right and the device is bad full stop! 🎥Watch full YouTube video.https://youtu.be/aY1oW-AWhhc So let's start with the positives first. The place is spacious with a tropical oasis type vibe, it's stylish and definitely somewhere to go for a halal meal on face value. The negatives are an accumulation of inaccurate orders and being over charged or not getting on your plate what is advertised. And yes we have been back on more then one occasion and the same things happened. If you do happen to eat there, we recommend the Biscoff Manousheh and shashuka Manousheh. The platter for two is good, but check you are not missing items that should come with it, as ours missed foods that the menu states should be included. Always check your bill afterwards and make sure it all adds up, as we tried contacting them via email and Instagram after realising bill discrepancies for over charging but no one got back to us. Also feel free to ask staff to remove the 12.5% service charge added your bill. If they do it or not is another thing though!

Tasty food , buzzing attomsphere , excellent service, great prices

Fantastic prices, more expensive than Jumeirah Hotel!!!

Today in the morning we had, to be honest, the food was not fresh at all. After a few minutes, the simit dried up, the manakish was dry, and the cheese had a piece of mold on it. We walked away with it, no problem. We said try it and pass it by, but to drink two cups of Turkish coffee, one for £7, is a lot, very expensive. I will never return it

great services nice food, my apple shish was amazing •recommend this place

I used to be a regular who used to go once or twice a week. I never had issues with the service or the seating (I always sit outside because I vape but do not smoke shisha). On Saturday I went in with my family (5 of us) and asked for a seat outside. I was told as it was busy I could not sit on the empty table but if I do I would need to move if someone else comes in. We decided to just stay inside as this is ridiculous but we also understand as smoking customers would be prioritised for outdoor seating. Once we were seated we were not being served and we waited for the menu for quite a while. I had to go to the front to ask someone to take our order. The food was good like it usually is however my whole family felt unwell after. This was the first time me and my family got food poisoning from the Terrace bakery. I’ve ordered the items before and we were fine. I was not happy with the service and was thinking about removing the service charge however decided to leave it as we dined inside. I also overheard the staff make fun of a group who has asked to remove the service charge. I loved this place as it was cute and low-key however this one off situation has really put me off so I won’t be going back. I still recommend it as the food is usually really good. We spend over £75 all together.

Lovely restaurant, service is a little slow (it just means you have more time to spend in the lovely atmosphere). Staff are very friendly, and always willing to help.

Chicken was cold and not cooked, chips was nice, place was empty but it was empty for a good reason because food tasted so bland.

Lebanese restaurant, the pastries are delicious. Do not order the shakshuka on the plate, it is not delicious at all. The best thing they have is the manakish.

Terrace Bakery Restaurant is a culinary haven that seamlessly blends delightful flavors with a charming atmosphere. From the moment you step onto the terrace, the ambience envelops you in a warm, inviting embrace. The intricate details of the decor, coupled with the gentle breeze, create an idyllic setting for a memorable dining experience. As you peruse the menu, the culinary craftsmanship becomes evident. Each dish is a masterpiece, skillfully prepared to tantalize your taste buds. The selection of baked goods is a testament to the bakery's dedication to quality and freshness. The aroma of freshly baked bread and pastries permeates the air, setting the stage for a gastronomic adventure. The staff's attentiveness adds another layer of excellence to the overall experience. Their genuine enthusiasm and knowledge of the menu enhance your journey through the culinary delights offered. Whether you're a connoisseur or a casual diner, the staff's commitment to customer satisfaction ensures a seamless and enjoyable dining experience. Terrace Bakery Restaurant is not just a place to eat; it's a haven for those seeking an escape from the ordinary. The terrace itself offers breathtaking views, allowing you to savor your meal while surrounded by the beauty of the outdoors. Whether you're here for a quiet brunch or a celebratory dinner, the restaurant effortlessly caters to various occasions. In conclusion, Terrace Bakery Restaurant is a gem that surpasses expectations. It's a testament to culinary excellence, providing not just food, but an immersive experience. From the carefully curated menu to the inviting terrace, every element is thoughtfully designed to create memories that linger long after the last bite.

The atmosphere is lovely and the decor is so cute. Shisha is really good and price is decent. Would recommend the knafe and the other food looked really tasty, would deffo go back again! Staff very attentive and kind also.

Honestly amazing. Everything I ate was perfect, the waiters came round to check on us all the time, and the prices were so cheap for what we got. Would come again for sure.

The food was good and service was attentive. However it could have been better, we let them know we were a big group and to accommodate weeks in advance only to be placed by the door with a small table. For 10 people a small side table and everyone ordering mains... otherwise it has potential

Lovely place! The service, atmosphere, menu selection and taste of food were all great (as I was hoping they'd be). Recommended!

Pretty decor with good atmosphere, lots of nice food options and kind staff!

The decor and the atmosphere of this restaurant in NW10 was nice and the food was okay, but it's unfortunate, that the service was extremely bad we waited so long for someone to seat us and took even longer to take our orders. The waiter that was serving us was rude and looked pissed which made our dining experience extremely uncomfortable. I will definitely not come back again and will recommend to my friends and family to avoid this place.

What an awesome place, great service great ppl مَا شَاءَ ٱللَّٰهُ, Allah bless them ٱلْحَمْدُ لِلَّٰهِ

Beautiful restaurant with amazing atmosphere and very delivious food… really great service and the food taste just like in middle east.. totally recommend it..

A really beautiful restaurant with great food and atmosphere

Went in absolutely freezing inside. The server took about 20 minutes to come and serve us. Ordered a hot chocolate which was decent but definitely not worth £6 and a cappuccino which was horrible. Also ordered fries. They were clearly frozen bag fries and not cut fresh they took forever to arrive and the restaurant was empty so I don’t understand the wait and they came cold. Overpriced , slow service do not recommend