The Terrace in Bath and North East Somerset - Phone Number, Reservations, Reviews

Can't say anything about the food, but definitely the service is pathetic and the servers are super super super super super super rude !! I went on 20th July 5 :30 pm in this establishment along with three of my friends to enquire about shisha. I wanted to order one shisha for self. The establishment opens at 5 pm and was mostly empty (especially the outside area where they usually serve shisha - ref. pics) The staff bluntly told me that they won't serve only one person shisha while three of his friends just sit along with him. There was no proper justification (I suspect racism since we were all Indians) The only reason he said was tht it affects business (not sure how - since there was no dearth of seating space (refer pics) and we were literally the only folks looking to be seated outside.) As I said earlier, I suspect racism and would appreciate it if any official Bath authorities could investigate such establishments with racist policies to keep outside tourists who contribute towards the UK economy. Such type of behavior from the staff of any customer facing establishment is unacceptable and unethical. Special shoutout for the super rude snoopy waitress who made it a point to come out and again ask us to all to leave while we were just getting up from our chairs and taunting/swearing at me specifically after snooping over my phone when posting this long review. So to all patrons of good shisha and good hospitality - if u don't wanna face rude waiters and racism, please stay away from THE TERRACE at Bath !!

We went in for Shisha with my husband and the attitude of the old guy who was serving us was disgusting! No manners no customer service wouldnt advise anyone to go in. When the shisha arrived it didnt have any taste we mentioned it and once again the response wasnt acceptable so we left. I dont advise anyone to go in.

This was our favourite spot over the three days, the staff made it - Molly is a gem and Darius is the loveliest owner. Beautiful location, heated smoking are good food - perfect! Thank you guys

Great place for any occasion Molly was an amazing waitress that treated us like royalty!! Highly recommended

We visited today, 5th of August. We arrived at 8, man on the door was lovely but was very rushed off his feet. Only one person working on a Saturday. Shocking. Lady’s next to us arrived a hour before us still wasn’t served. Another member of staff turnt up at 9. We was still waiting for what we ordered. She said she will get it all sorted and we would have our order in 15 minutes. Tables after tables was leaving and getting refundeds. We still waited. Then the very last table who came in after us got their order! The lady’s next to us was waiting longer than us was still waiting and so was we! ! The lady behind the bar then came out crying because she was left to do everything which was very unfair and very unprofessional especially on a Saturday night, she wasn’t there from the beginning so must of got a call to come in. We have never been here before and was so excited to go we both booked the night off work for this! So we was very disappointed. We didn’t get our order at all in the end so wait till 10:30 for no reason. Missed our other reservation at another place that we had book for after the terrace. We was very shocked and left very unhappy. A lot of time wasted and lots of unhappy customers.

Disappointing experience, for £14.50 I would have expected the wraps to come with chips and not Crisps. The side salad was inedible, it tasted soapy and not fresh and was drenched in balsamic vinegar. The wraps themselves tasted okay but were alot smaller than you would imagine for an evening meal. Overall very disappointing food at what was a good location.

molly is a lovely host and made us feel so comfortable. lovely atmosphere and recommend as a place to go

Incredible venue! The shisha here is great, drinks are incredible. The host Molly is great, fun and talkative!

Absolutely amazing, Molly is so friendly and very good hospitality, 100%. Come back again, favourite pub in Bath. All the time it’s really good, it’s Well priced and the shisha flavours are great. The food also is really nice The drinks are nice priced flavoursome and the services service is quick fast and efficient. Molly is one of the best host I’ve ever seen and I’ve been to many pubs around here.

As soon as we entered we felt welcome, best curry, lovely atmosphere, friendly staff. Thank you so much for everything, definitely coming again !! Molly was a star!

Had the loveliest evening. Had a gorgeous curry at Tulsi and then stumbled across a Shisha bar downstairs! First time doing shisha for me and staff were so welcoming and helpful. Molly was amazing! Will deffo be back!! Also shout out to darius and maj.

Staff are just amazing, would definitely come again. Absolutely beautiful here, Molly is a star - most down to earth person ever excellent service and was very social with us!

Molly gave us such beautiful service. We are so impressed with it and can’t wait to come back. Thank you for making our night.

I am beyond thrilled with the service we were given! Molly is so great! We loved her! Thank you for making our night!

This is such a beautiful place, the atmosphere is overwhelming! The food is amazing, and the chicken is so tender! Every dish has such incredible flavours! Everything about it draws you in! Our bartender Molly was so kind and lovely! Her cocktails are brilliant as well as her attitude! Ask for the “Molly rose cocktail”! You will not be disappointed!!

I came here with my girlfriend and it was so lovely! The atmosphere is Devine and makes you feel so cosy. The service is incredible! We can’t wait to come back!

Took my family to this super little restaurant and had a delicious meal, the staff were fabulous, very caring and attentive, they had a laugh and joke with us and really made our night. They have the terrace downstairs as well which is so cute...

Told few of my friends And family about this place booked a family get to get-together the food was amazing and so was the staff we all sat outside on the terrace so we decided to have a few shishas definitely value for money most...

I can’t even describe. The place is so beautiful! molly was amazing and makes the whole place! xx 😍❤️

Molly was amazing! This place feels like you are abroad. I can’t wait to come back! The atmosphere is absolutely beautiful!

Dropped in for drinks. Staff were friendly and helpful providing advice on options for dinner. As we were finishing our drinks the staff member bought us a map to help with directions.

So decided to have cocktails whilst waiting for boat trip. Ordered 2 frozen pina coladas, puored in a measure of white rum and filled up with a pink colada unfrozen slushy. No idea what the machine was cleaned out with but had a very distinctive...

Passing and it looked so pretty sat right by the weir, beautiful views, we were drawn to it. Went into the bar which was tiny, but fair enough, more of space inside for customers. I ordered a passion fruit martini for my daughter. Not sure...

The service was great, staff were friendly and the place itself is just so chill and amazing. Special thanks to Molly for spreading positivity. I would definitely come back.

Absolutely gorgeous cocktails the staff were fantastic and the atmosphere was awesome would highly recommend and the owner was just adorable ❤️

Had a PATHETIC experience.. The owner/manager was so bad that he did not let us sit without buying drinks, and continuously bothered us even when we were already paying for the drinks which just shows they don't know how to treat customers. They asked us...

Very overpriced only had one drink as two bottles cost £10, owner also appears unaproachable and rude.

This used to be a reasonable restaurant but no more since the place has been taken over by a franchise in 2018. Went here after lockdown in April 2021. Only 4 main dishes on the Terrace menu. As we went as a party of 4...

We had lunch here on our first day in Bath - It was absolutely awful. The food was inedible. I ordered a 'Buddha bowl' which was advertised as roast veggies, greens and couscous. It was literally a bowl of cold artichokes from a jar. It...

This is a good hotel that is situated within walking distance of all the main tourist attractions in the city. The room; double and to the front of the hotel, was comfortable and spacious, with a modern bathroom. Breakfast was super, catering for those who...