The Tame Otter in Lichfield

Great staff who were very welcoming and obliging. Great food. Would have liked a better choice of ales, especially a porter as it was winter time.

We take our dog for a walk up the canal and always stop off at the Tame Otter for a hot drink and some snacks. The food is lovely and the staff are friendly. My dog is welcome, and lots of drinking bowls are available.

We pre booked for a Thursday evening. Service was slow, especially on the drinks. Most of the menu wasn't available. Food over priced for packet food. No steaks at all available and also loads of other things on the menu not available. The waitress was friendly but had no clue about drinks and couldn't even pronounce the names of most of them. The app that gives you 50% off was the only thing that saved the evening. Won't be going back Desserts were OK.

I went for Sunday lunch with my daughter. I had a glass of Pino Grigio and my daughter a glass of Sauvignon Blanc both of which were pleasantly chilled. We started with prawn cocktail for my daughter and garlic mushrooms for me. The latter dish had clearly been standing in the kitchen for some tome. It was cold and somewhat congealed. We both had lamb rump with Sunday lunch vegetables and I ordered a side dish of pigs in blankets which were awful. The sausages were very greasy. The whole of my main course was cold and the sprouts were undercooked. I had fruit crumble. It was too juicy, contained too little fruit and a piece of rhubarb was hard and stringy.

Came for dinner this evening and it was absolutely lovely I was served by ros and she was amazing with us. I come here very regularly and it’s always great atmosphere all of the staff are very friendly and polite and the food is always delicious

Lovely pre Christmas get together with family, all good.

Lovely place right next to a Canal .. Fabulous Food and Service for a Festive Christmas Eve Family Dinner .. Food was fabulous, and waiting on Staff🏅 were absolutely lovely even though it was really busy 🥂🎄🙏 Booking in advance is recommended for Larger Groups .. BlueLight and Dog friendly

Every time I've ate at tame otter the food is rubbish it's overrated definitely too expensive but then again most vintage inns the food is crap

Great pub ,nice atmosphere and pleasant staff

It's a nice pub by the canal, the food is good but pricey, there is a good selection of drinks.

We took our family here for Christmas dinner. The planning was spot on - all dietary requirements catered for. The food was plentiful and tasty. The staff who gave up their Christmas to serve us did a great job. Everyone had a great time, thanks to Ros and her colleagues.

Fab Christmas Day dinner - food, atmosphere and service were superb. Ros looked after us really well. Highly recommended.

We came along for dinner on New Years Eve. The food was lovely and Ros was very helpful. All the allergy advice was great and we felt very safe with my daughter’s peanut allergy.

Honest opinion is that the menus looked great and I was looking forward to my lunch at The Tame Otter. However, when the food finally arrived it did not look or taste great, more like budget cooked ready meals. Very disappointing. Other than that good atmosphere.

We attended for a three course christmas day lunch, this was our first time eating out so was a little apprehensive, although a little pricey I would like to say it was worth every penny! the service and food was exceptional and I would 100% dine out on xmas day again!

We attended a Boxing Day meal, and the experience was disappointing. While the bar staff was great, the service overall was appalling. Potatoes were rock hard, the gravy was overly salty, and puddings took over an hour to arrive even though the pub was not busy no cutlery provided It felt like no one cared . Such a shame, as the pub has great ambiance, but the staff’s lack of personality has really let it go downhill.

We have been coming boxing day for a few years now, apart from last year due to me having chemo, so this year we were really looking forward to geting back to our usual arrangements. We arrived at 1 o'clock our table wasn't the cleanest and some cutlery needed changing as it was dirty. We waited over an hour for food and had to go and ask when we were going to be served. Our drinks also took over half hour to arrive. When we finally got our food we had to send the soup back as it was cold and there was a hair on one of the drinks when it arrived. We all know things happen on a busy shift and the bar manager (i think she was) tried to put everything right, but the girl who bought our soup slammed it down and never said a word to us never even smiled. Although the waitress that took our order was lovely and friendly this didnt make better all the things that wernt great. Our disappointment will not be encouraging us to return again which is a big shame.

Very upmarket pub. Modern and trendy. More mature clientele

We went to this pub after complaining about a vintage inns in york. We got compensation and decided to use it at the tame otter. It was night and day between the 2 pubs. This one was excellent, not only in the food but also with the service and our waitress, Rose, could not be more helpful. An excellent day was had. Highly recommend.

Amazing family evening out. The service was brilliant and the food was delicious and cooked to perfection. Great atmosphere too. Thank you 😊

Food was excellent along with the service and the cask beer was good

Lovely atmosphere friendly enjoyable. Preferably book gets quite busy.

Nice little gem and a great location

A GROOVE riders Xmas lunch, kindly booked by dear friends. What a great place. 1st Dave the bar chap, after a long journey we needed drinks 🍸... swift and efficient service... The meal served hot and delicious by Kelly and the young assistant. A selection of the menu all good. Had a mini pud and coffee liqueur.... haven't one for a while, can't stand canned creme..... this was the real stuff. Well done chef and staff.... thank you.

We had the Festive menu all food very well presented, tasty, hot. Portions were generous. Service was very good. Definitely will return

Visited the Tame Otter on a Tuesday for lunch. We had lasagne followed by a small desert and hot drink. Service was good and staff friendly and attentive. We are lucky to be able to visit mid week for lunch when it is quieter. Great we can take our dog with us too!

Wonderful staff great food excellent service 😀

Excellent visit from all aspects.

we live near to the tame otter we are in there most nights and over weekend in day time staff are lovely the only down fall is theres nnot enough veggy food veggy fish and chips should be a must

I hadn't been to the Tame Otter for a long time as the last time thd food was not good, expensive and portions too small. But I took a chance yesterday and took my friend and thankfully wasn't disappointed. The portions are better and they had some special deals. It was very busy for a Monday lunchtime which shows others are in agreement. Please keep it up and don't let it lax again and you will see me more often.

A disappointing lunch to say the least. Ordered calamari and two sides of fries. Got some fried camembert instead. The fries that came were inedible, stale and overcooked. Like they had sat under the heat lamp all morning. We have usually had good experiences at the Tame Otter but were very disappointed today.

Visited here for dinner with a friend while at a conference nearby. Food was lovely, atmosphere was really nice (especially as we were out by the open fire), and the staff were very helpful and welcoming. Would definitely visit again if I was in the area!

Superb food, lovely atmosphere and friendly staff.

Ros has served us on several occasions now and she's always brought the best service to the table. Always super helpful, couldn't ask for a better service

Don't order the fish and chips 😒 overcooked. I ate it as I was hungry but not good value for money

always nice and pleasant. good food. service went downhill.

Great food, but had to ask for order to be taken, drinks, food and for the bill

Potatoes a bit overdone and portions a bit smaller than at sister pubs. But otherwise very tasty.

Another lovely lunch at the Tame Otter. We have been there a few times now as a good venue for us all to meet up, but we only get to do this about every six weeks. Ros who served us, has served us before and greeted us as old friends. She and her colleagues went out of their way to ensure everything was right for us which we can see is how they always do things at the Tame Otter. The food as usual was excellent

We went for lunch today and the experience was very disappointing. My partner ordered the fish and chips which were ok, nothing to write home about. I ordered the steak Medium Rare which came out well done. It was politely sent back, they apologised and replaced it within 10/15 minutes with a Rare steak. Maybe the chef was being passive aggressive. In all fairness to the Manager she was lovely and gave us the money back for both meals. It’s a shame that our previous experience a few months ago (once again on a Sunday) was just as bad. The wait for the mains was over an hour. We tried to order deserts but after another 40 minutes of waiting we had to give up. We’d been there for nearly 3 hours and it wasn’t fair on the children. It’s such a shame because the location is great, they allow dogs, it’s cosy and clean, the staff are lovely. They have a good selection of drinks but the food is so poor. I’ll go back for drinks happily but I think we’ll eat elsewhere for the foreseeable future.

Lovely friendly pub restaurant. Spacious dining with good vegan options. Special thanks to Ros who served us with a smile.

Ordered the signature burger… the actual burger meat was stale and had white bacteria all on the rock hard edges. clearly started to mold. luckily wasn’t eaten because you couldnt get your teeth through it. definitely a couple health violations being broken there. even got a video of the mess

Six family members, including myself, went for lunch. For those with disabilities please let the pub know at time of booking because my disabled mom has to navigate quite a few steps to get to our table. We were offered an alternative table, which was a lovely thought, which mom declined. If you like fresh cooked food in a warm and friendly environment then this is the place for you. If you want fast food, then go to a fast food restaurant. Having said that we waited about half hour for our six main courses to be cooked. None of our party had any complaints. All our plates were left clear. There are vegetarian options available. Ros, our server (I really don’t like that word) attended to all our requests and had a warm and welcoming personality. Nothing was too much trouble for her. Will we go again, absolutely yes x

I brought my parents and friends for lunch. We had a lovely meal in a lovely restaurant with a good atmosphere. Our waiter was Ros and she was very attentive and made the experience perfect.

Came as a part of a large booking around 7:30. Lovely atmosphere and fantastic server but the food was a letdown. 2 vegetarians present at table and we both planned on getting pizza or aubergine gratin as we had seen them on the menu online. Sat down and we were told there would be no lasagna or pies which was fine by us. Then at the time of ordering we discovered there are no pizzas and there was no aubergine gratin left. One of us had a vegan curry which was apparently lovely, I went for a Mac and cheese that was a tiny portion and had clearly been sat under the heat lamp for a good while as it had gone dry and had a film on top. Few other issues with food such as a burger coming with mayo on when we asked for it off and no bacon in a chicken, bacon and avocado salad. We were told it would be a 45 minute wait for food but ended up being about an hour however due to the size of our party we could understand entirely. After the disappointment with dinner we decided to go for desert. Three of us wanted the honeycomb domb and I bet you can guess what happened next… no honeycomb domb left lol. The server was so apologetic for something that was not at all their fault and we absolutely cannot fault their service. My one upset is that they even took us as a booking anyway if they knew they couldn’t accommodate such a large booking at a later time in the day. This was my first experience at the Tame Otter and safe to say I probably won’t be going again.

A decent canal side pub. Lots of seats and large outdoor area. Narrow boat moorings.

Bit dark inside but you can take dogs in.

Fish and chips were overcooked Fish was dry Beer was cold and nice

Great place. Good selection of well kept beers and a good menu including a variety of vegetarian choices.

Fantastic visit today. The food was wonderful, the staff very friendly. A personal thank you to Fin who looked after us perfectly. We will definitely return!

Overall nothing special ,Service was ok. Food well was very slow to get to us considering the order. Certainly room for improvement. Which is disappointing as 2 years ago when we ate at the restaurant it was excellent. Still a nice pub by the canal.

Tried the Tame Otter for the first time recently and overall, it was an OK experience. We were a group of 5 and most of us enjoyed our meals - I got the gammon steak, which was definitely overcooked as it was tough to cut through and difficult to chew. For me, the biggest let down was the customer service. There was a real lack of smiley faces from the young female bartenders and when I asked what came with the sweet toffee pudding, I got a response but not without me feeling uncomfortable and like I was being a massive annoyance for asking. It was 6pm on a Saturday night so I get that staff are tired and busy but a welcome and smile when a customer walks through the door is really not much to ask for. Will give it another try one day as they might have been having an off night and the food was decent, just hoping the customer service will be better.

Food was stunning and good atmosphere

ne in for lunch with my sister. Very disappointing. Although we booked a table for 1pm we were told there'd be half an hour wait. I ordered a steak sandwich. The steak was cold, tasteless and fatty! The cress on the sandwich was a wilted mess so I took it off. I asked for fresh cress or leaves and the waitress just grabbed the cress off my plate and put put in a bin behind me! She bought some more which was very slightly fresher! Won't be rushing back which is a shame as I've previously had a good experience.

Love this place, staff are amazing and food is amazing. Lovely outdoor seating area too for those beautiful summer evenings

The food was nice, however I'm afraid that the manageress (I presume) made us feel unwelcome from the moment we sat down. Admittedly, we did walk in and find a table but there was nothing to clearly suggest upon entering that you will be shown to a table. It wasn't particularly busy and there were numerous tables available throughout the restaurant area. I heard the manageress loudly ask a waitress 'who seated them?' while pointing in our direction, which made me feel very embarassed and as if we shouldn't have been there. We were told we were sitting 'in the restaurant area' and once I had explained to her that we wished to order food and have a meal, I was met with a very brusque and rude manner from the manageress and we felt very unwelcome. Had it not been for the fact that we had already ordered food at the bar, we would have left. A very disappointing and upsetting experience, which is unfortunate as we have visited the Tame Otter a number of times over the last 15 years.

Sunday dinner here is always lovely, sometimes service can be a little slow but overall this is a great place for Sunday dinner.

We had a lovely lunch today to celebrate a family wedding anniversary. The staff were fabulous. Thanks to everyone for making it a great experience.

Food was good service was excellent the only fly in the ointment was when I came to pay the bill any tips are a 70% staff - 30% Vintage Inns, surely good staff are worth their weight in gold, sadly I won't be eating at a Vintage Inn again 😢

The atmosphere there was vintage 👌 it almost felt like home the food was impeccable and I loved the service everyone was so kind

Went for light lunch . Bread was stale. Salad was dead . Bowls were chipped and cracked. Glass was dirty. On a positive note ,lovely pub building and location .

Excellent food and service and price

Went for Sunday lunch at the tame otter on the 8 of September you had to wait a long time for the food about a hour a half food was dreadful roast pototoes so hard they bounced of your plate could not get your fork into it parsnip wore burnt sent it back did not pay for the meal walk out and went somewhere eles would not recommend and will never go back yourshire puds were hard

Classy and relaxing canal side pub that serves good beer/cider and food. Partially dog friendly inside too.

Didn't eat. Great friendly team

Great pints and such a lovely atmosphere. Had a fish finger sandwich (cooked by Lucy) which was the best! I took my dog and the team were all amazing 🤩

Had a lovely meal previously when we visited beginning of the year, however our visit this time was very disappointing. The outside is lovely, with lovely hanging baskets and nice seating area, however the inside seems very tired and could do with a lick of paint or at least a good clean, especially the toilets. The food was also very disappointing, I ordered a steak baguette (pink) it arrived over done, no onions were available, I returned it but the 2nd came back not much better, hardly any meat on a very hard ciabatta, that had to be left. We also ordered from the children’s menu £8.50 for a saucer portion of pasta in a watery red sauce, that looked more like red sauce & cornflour no taste, no cheese, we ended up buying extra garlic flat bread as the portion wouldn’t have fed a 2yr old. Deserts were ordered, only because we were still hungry, brownies we lovely, the crème brûlée was more like tin custard with sugar melted on top. The milk that was served with the tea had curdled, so that had to go back. The staff were polite and did exchange the food and milk, however it was just an expensive lunch when the food was so disappointing, won’t be visiting again.

After visiting previously at the beginning of August, we decided to take my son and partner out for his 18th belated birthday celebrations. It was a very busy Friday night and was explained the wait for food was 45 minutes, which we were happy to have a few drinks. We ordered the sharer cambert which we had previously had on our last visit and can only say how disappointed we was, The bread was clearly stale yet they chose to serve us it. Steak was very disappointed for the price paid, more fat than meat. I don't think we will be visiting again in a hurry

Starter fantastic, main course all wrong, and desert over priced (don't buy the white chocolate shell 1 teaspoon of icecream!)Garlic bread burned and dry, lots of flys but is next to the canal

Food was cold and potatoes rock hard. Beef dry and gave the wrong dish to vegetarian and did not tell us they had run out of what we ordered

A nice canal side pub that has lots of room inside and out. It’s a great stop after a walk up into Hopwas Woods and an easy bus ride into Tamworth

After a little mix up when we arrived, it was very much worth the wait the food was excellent as was the service, will definitely be returning!

Fantastic service from Ros on Tuesday 20th August at what was an exceptionally busy time. Thank you Ros!

Great food and service in a cosy atmosphere.

Just not a pleasant place, staff not very hospitable sadly.

Lovely place, great atmosphere and food and really nice view

Very friendly staff food was excellent and excellent service and good quality definitely would recommend

Popped in whilst driving past & what a lovely pub. Great food, atmosphere & lovely seated canalside to eat & drink

It has always been our pub of choice, but the last three times that we’ve been waiting times and quality of food has been awful. 1 hour and 20 minutes took yesterday for the food to arrive. A mojito that wasn’t a mojito… hopefully will go back to what it was as we used to love it.

Called in as we moored nearby on the canal. The Doom Bar my husband had tasted off. My drink was fine but when I sat down I felt something sharp and realised I'd got a shard of glass on my seat. There was quite a bit of broken glass around our table (we were outside) so I asked a member of staff to clear it as we had our dogs with us. Someone came to sweep it but there was still quite a lot left. We only stayed for the one drink!

Visited for the first time for lunch. Great setting next to the Coventry canal. Ate from the lunchtime special menu which was good quality and excellent value for money. Served by Ros who was friendly and professional throughout 👍

Great service but the food was the worst we’ve had on our visit to the point where we won’t be coming back. The quality of food has changed since last year (as in the cooking and prepping). I cannot say enough AVOID the pie and any children’s meals watch out for the carrots and cucumber as they are prepped and left to whiten and dry.

The food and pub in general was great but the guy behind the bar clearly didn't want to be there and certainly shouldn't have been front of house!

Location: Excellent. Service: Excellent. Food: Average. We did rock up on their busiest day of the year so far so I suspect that was partly responsible for the food being average. The pub sits nearly on top of the canal which made for a great walk. The outdoor seating was excellent with plenty of cover and tables.

Went for my uncle's memorial today absolutely awful service table booked for 12.30 wouldn't put 2 tables together so sat on different tables, ordered our food at no later then 12.40, the first table had lunch and finished atleast 25 mins before the second table who's lunch finally came out at 2.40pm .....

Went for Sunday dinner today, and can honestly say it was one of the best if not the best Sunday dinners I’ve had. I had the Sunday trio, and every piece of meat was amazing, the vegetables was amazing, everyone in our party really enjoyed their lunch. We also had puddings and my partner said it was the best crème brûlée she has ever had. Service was top rated the food was served at the right pace, we had time to sit down and relax in between meals being served and puddings arriving we didn’t feel rushed to eat up and empty the table for the next party.

Very disappointing experience at The Tame Otter last night. We’d booked a table for 6.45pm. The table became available to us at 7.10pm. Our food order was taken and our starters followed some 45 minutes later!! The table was not cleared by your staff and we eventually cleared it ourselves!!! We were not given cutlery for our main course. It was more than 2 hours before our main course arrived and alas we had NO cutlery to eat it with!!! We were sworn at by one waitress when we requested to speak to a manager!!! All in all an extremely disappointing experience and we will not be returning.

Went to The Tame Otter on a Sunday and we opted for Sunday roast. We had to wait a long time for the food to be served, which wasn't such a big issue as it was quite busy. Although the food looked nice when served to other customers, we soon realised it wasn't so good. The price for Sunday roast starts at £16 and you would expect to get more than just two small slices of meat, a Yorkshire pudding, roasted potatoes that tasted like they've been reheated couple of times, overcooked broccoli and big quarters of parsnips that weren't cooked in the middle. It was a shame that the food wasn't so nice, as we've been here before and we've enjoyed it. We'll probably visit again and sit by the terrace, but not order Sunday dinner anymore.

Massive drop in quality. Me and my family have eaten at this pub many times over the last few years, today's meal was a serious drop in quality. It is clear the chefs have no pride in the food they cook. My burger was tough and dry, my wife's fish cakes were over cooked and my onion rings were burned. We waiting almost an hour after ordering to receive our food, we were the only people in the restaurant when we ordered. To the head chef if you read this, it is obvious to everyone that the food is either reheated or cooked from frozen. So disappointing, we won't return again with many better pub restaurant alternatives.

Nothing was great about our visit today had to get own drinks waited hour and 15 mins for food even tho she had told us 45 min wait food not very hot and extras took a while to come out after food was served and have noticed while waiting long time I think your tables need a deep clean on looking at where the table gaps the amount of bits of food I suppose in the table gaps made me feel a bit sick to be fair

We came to The Tame Otter yesterday and we highly recommend. The food was delicious, the staff were very friendly and couldn’t do enough for us, even though they were extremely busy! Tom, in particular, stood out to us and is a credit to The Tame Otter 🙂

Food was decent enough on food but waited over 2 hours from ordering and service was pretty abysmal. Very disappointed.

Shout out to Danny (who served us) and all her colleagues at the Tame Otter. We were there for lunch, Saturday before last and were really well looked after. Good hearty food in generous portions, catering for meat eaters and a vegan in our group. Danny was a delight, friendly, down to earth and respectful, she couldn’t do enough for us. The pub was busy but we didn’t feel we were rushed. We will be back!

Waited over 1 hr for food that was totally unacceptable, had to have fish and chips because there was no turkey to have a Sunday roast at 4 o clock! , when my fish and chips came I had 10 over cooked chips mushy peas that were just water. Was told they were busy and sometimes this happens when the sun's out !, well when you pay 18 pounds nearly for a meal that us not worth the money and the way it was served, that is not acceptable. Totally ruined my birthday dinner , was recommended to go here , will not bother again , my husbands 21 day old beef was tough and not in the bit tasty. unless it's for a drink and a bag of crisps , will not use again , don't waste your money

Great food and bar snacks, decent range of beer and ciders, ideal canalside location with extensive outdoor seating and a large car park.

Really fed up with this place. It used to be really good but it has gone down hill. Food takes forever to come out and it’s poor quality. We won’t be returning anymore

Thank you Ros for amazing service x

First time going to this beautiful restaurant! Very rustic and country feel and the staff are super friendly. Ros was the perfect waitress! Such a pleasant lady who made our experience even more special! Food was so tasty we had the lamb and it was the perfect portion!

It is such a lovely place. Music on, but in the background not loud so you can have a conversation. Friendly staff. Lovely food. Xx my parsnips on Sunday was a tad too hard for my liking. But over all it was very nice. Xx

We came here for an early Father’s Day meal and the welcome was first class. Excellent service at the bar, great drinks and cosy places to sit. Our meal was fantastic great quality food with generous portions. I had the chicken bacon and avocado salad and it was so tasty and deceptively filling. The service was top notch and nothing was too much trouble even though we had two young children and a couple of people with tricky allergy requirements. Ros was incredibly patient in checking through our order despite being busy and she looked after us brilliantly. Can’t recommend enough, 5 stars! 👌