The Tame Otter in Lichfield

Ros has served us on several occasions now and she's always brought the best service to the table. Always super helpful, couldn't ask for a better service

Don't order the fish and chips 😒 overcooked. I ate it as I was hungry but not good value for money

always nice and pleasant. good food. service went downhill.

Great food, but had to ask for order to be taken, drinks, food and for the bill

Potatoes a bit overdone and portions a bit smaller than at sister pubs. But otherwise very tasty.

Another lovely lunch at the Tame Otter. We have been there a few times now as a good venue for us all to meet up, but we only get to do this about every six weeks. Ros who served us, has served us before and greeted us as old friends. She and her colleagues went out of their way to ensure everything was right for us which we can see is how they always do things at the Tame Otter. The food as usual was excellent

We went for lunch today and the experience was very disappointing. My partner ordered the fish and chips which were ok, nothing to write home about. I ordered the steak Medium Rare which came out well done. It was politely sent back, they apologised and replaced it within 10/15 minutes with a Rare steak. Maybe the chef was being passive aggressive. In all fairness to the Manager she was lovely and gave us the money back for both meals. It’s a shame that our previous experience a few months ago (once again on a Sunday) was just as bad. The wait for the mains was over an hour. We tried to order deserts but after another 40 minutes of waiting we had to give up. We’d been there for nearly 3 hours and it wasn’t fair on the children. It’s such a shame because the location is great, they allow dogs, it’s cosy and clean, the staff are lovely. They have a good selection of drinks but the food is so poor. I’ll go back for drinks happily but I think we’ll eat elsewhere for the foreseeable future.

Lovely friendly pub restaurant. Spacious dining with good vegan options. Special thanks to Ros who served us with a smile.

Ordered the signature burger… the actual burger meat was stale and had white bacteria all on the rock hard edges. clearly started to mold. luckily wasn’t eaten because you couldnt get your teeth through it. definitely a couple health violations being broken there. even got a video of the mess

I brought my parents and friends for lunch. We had a lovely meal in a lovely restaurant with a good atmosphere. Our waiter was Ros and she was very attentive and made the experience perfect.

Six family members, including myself, went for lunch. For those with disabilities please let the pub know at time of booking because my disabled mom has to navigate quite a few steps to get to our table. We were offered an alternative table, which was a lovely thought, which mom declined. If you like fresh cooked food in a warm and friendly environment then this is the place for you. If you want fast food, then go to a fast food restaurant. Having said that we waited about half hour for our six main courses to be cooked. None of our party had any complaints. All our plates were left clear. There are vegetarian options available. Ros, our server (I really don’t like that word) attended to all our requests and had a warm and welcoming personality. Nothing was too much trouble for her. Will we go again, absolutely yes x

A decent canal side pub. Lots of seats and large outdoor area. Narrow boat moorings.

Came as a part of a large booking around 7:30. Lovely atmosphere and fantastic server but the food was a letdown. 2 vegetarians present at table and we both planned on getting pizza or aubergine gratin as we had seen them on the menu online. Sat down and we were told there would be no lasagna or pies which was fine by us. Then at the time of ordering we discovered there are no pizzas and there was no aubergine gratin left. One of us had a vegan curry which was apparently lovely, I went for a Mac and cheese that was a tiny portion and had clearly been sat under the heat lamp for a good while as it had gone dry and had a film on top. Few other issues with food such as a burger coming with mayo on when we asked for it off and no bacon in a chicken, bacon and avocado salad. We were told it would be a 45 minute wait for food but ended up being about an hour however due to the size of our party we could understand entirely. After the disappointment with dinner we decided to go for desert. Three of us wanted the honeycomb domb and I bet you can guess what happened next… no honeycomb domb left lol. The server was so apologetic for something that was not at all their fault and we absolutely cannot fault their service. My one upset is that they even took us as a booking anyway if they knew they couldn’t accommodate such a large booking at a later time in the day. This was my first experience at the Tame Otter and safe to say I probably won’t be going again.

Bit dark inside but you can take dogs in.

Fish and chips were overcooked Fish was dry Beer was cold and nice

Great place. Good selection of well kept beers and a good menu including a variety of vegetarian choices.

Fantastic visit today. The food was wonderful, the staff very friendly. A personal thank you to Fin who looked after us perfectly. We will definitely return!

Overall nothing special ,Service was ok. Food well was very slow to get to us considering the order. Certainly room for improvement. Which is disappointing as 2 years ago when we ate at the restaurant it was excellent. Still a nice pub by the canal.

Food was stunning and good atmosphere

Tried the Tame Otter for the first time recently and overall, it was an OK experience. We were a group of 5 and most of us enjoyed our meals - I got the gammon steak, which was definitely overcooked as it was tough to cut through and difficult to chew. For me, the biggest let down was the customer service. There was a real lack of smiley faces from the young female bartenders and when I asked what came with the sweet toffee pudding, I got a response but not without me feeling uncomfortable and like I was being a massive annoyance for asking. It was 6pm on a Saturday night so I get that staff are tired and busy but a welcome and smile when a customer walks through the door is really not much to ask for. Will give it another try one day as they might have been having an off night and the food was decent, just hoping the customer service will be better.

ne in for lunch with my sister. Very disappointing. Although we booked a table for 1pm we were told there'd be half an hour wait. I ordered a steak sandwich. The steak was cold, tasteless and fatty! The cress on the sandwich was a wilted mess so I took it off. I asked for fresh cress or leaves and the waitress just grabbed the cress off my plate and put put in a bin behind me! She bought some more which was very slightly fresher! Won't be rushing back which is a shame as I've previously had a good experience.

Love this place, staff are amazing and food is amazing. Lovely outdoor seating area too for those beautiful summer evenings

The food was nice, however I'm afraid that the manageress (I presume) made us feel unwelcome from the moment we sat down. Admittedly, we did walk in and find a table but there was nothing to clearly suggest upon entering that you will be shown to a table. It wasn't particularly busy and there were numerous tables available throughout the restaurant area. I heard the manageress loudly ask a waitress 'who seated them?' while pointing in our direction, which made me feel very embarassed and as if we shouldn't have been there. We were told we were sitting 'in the restaurant area' and once I had explained to her that we wished to order food and have a meal, I was met with a very brusque and rude manner from the manageress and we felt very unwelcome. Had it not been for the fact that we had already ordered food at the bar, we would have left. A very disappointing and upsetting experience, which is unfortunate as we have visited the Tame Otter a number of times over the last 15 years.

Sunday dinner here is always lovely, sometimes service can be a little slow but overall this is a great place for Sunday dinner.

We had a lovely lunch today to celebrate a family wedding anniversary. The staff were fabulous. Thanks to everyone for making it a great experience.

Food was good service was excellent the only fly in the ointment was when I came to pay the bill any tips are a 70% staff - 30% Vintage Inns, surely good staff are worth their weight in gold, sadly I won't be eating at a Vintage Inn again 😢

The atmosphere there was vintage 👌 it almost felt like home the food was impeccable and I loved the service everyone was so kind

Went for light lunch . Bread was stale. Salad was dead . Bowls were chipped and cracked. Glass was dirty. On a positive note ,lovely pub building and location .

Classy and relaxing canal side pub that serves good beer/cider and food. Partially dog friendly inside too.

Went for Sunday lunch at the tame otter on the 8 of September you had to wait a long time for the food about a hour a half food was dreadful roast pototoes so hard they bounced of your plate could not get your fork into it parsnip wore burnt sent it back did not pay for the meal walk out and went somewhere eles would not recommend and will never go back yourshire puds were hard

Excellent food and service and price

Didn't eat. Great friendly team

Great pints and such a lovely atmosphere. Had a fish finger sandwich (cooked by Lucy) which was the best! I took my dog and the team were all amazing 🤩

Had a lovely meal previously when we visited beginning of the year, however our visit this time was very disappointing. The outside is lovely, with lovely hanging baskets and nice seating area, however the inside seems very tired and could do with a lick of paint or at least a good clean, especially the toilets. The food was also very disappointing, I ordered a steak baguette (pink) it arrived over done, no onions were available, I returned it but the 2nd came back not much better, hardly any meat on a very hard ciabatta, that had to be left. We also ordered from the children’s menu £8.50 for a saucer portion of pasta in a watery red sauce, that looked more like red sauce & cornflour no taste, no cheese, we ended up buying extra garlic flat bread as the portion wouldn’t have fed a 2yr old. Deserts were ordered, only because we were still hungry, brownies we lovely, the crème brûlée was more like tin custard with sugar melted on top. The milk that was served with the tea had curdled, so that had to go back. The staff were polite and did exchange the food and milk, however it was just an expensive lunch when the food was so disappointing, won’t be visiting again.

After visiting previously at the beginning of August, we decided to take my son and partner out for his 18th belated birthday celebrations. It was a very busy Friday night and was explained the wait for food was 45 minutes, which we were happy to have a few drinks. We ordered the sharer cambert which we had previously had on our last visit and can only say how disappointed we was, The bread was clearly stale yet they chose to serve us it. Steak was very disappointed for the price paid, more fat than meat. I don't think we will be visiting again in a hurry

Starter fantastic, main course all wrong, and desert over priced (don't buy the white chocolate shell 1 teaspoon of icecream!)Garlic bread burned and dry, lots of flys but is next to the canal

Food was cold and potatoes rock hard. Beef dry and gave the wrong dish to vegetarian and did not tell us they had run out of what we ordered

A nice canal side pub that has lots of room inside and out. It’s a great stop after a walk up into Hopwas Woods and an easy bus ride into Tamworth

After a little mix up when we arrived, it was very much worth the wait the food was excellent as was the service, will definitely be returning!

Fantastic service from Ros on Tuesday 20th August at what was an exceptionally busy time. Thank you Ros!

Great food and service in a cosy atmosphere.

Just not a pleasant place, staff not very hospitable sadly.

Lovely place, great atmosphere and food and really nice view

Popped in whilst driving past & what a lovely pub. Great food, atmosphere & lovely seated canalside to eat & drink

Very friendly staff food was excellent and excellent service and good quality definitely would recommend

Called in as we moored nearby on the canal. The Doom Bar my husband had tasted off. My drink was fine but when I sat down I felt something sharp and realised I'd got a shard of glass on my seat. There was quite a bit of broken glass around our table (we were outside) so I asked a member of staff to clear it as we had our dogs with us. Someone came to sweep it but there was still quite a lot left. We only stayed for the one drink!

It has always been our pub of choice, but the last three times that we’ve been waiting times and quality of food has been awful. 1 hour and 20 minutes took yesterday for the food to arrive. A mojito that wasn’t a mojito… hopefully will go back to what it was as we used to love it.

Visited for the first time for lunch. Great setting next to the Coventry canal. Ate from the lunchtime special menu which was good quality and excellent value for money. Served by Ros who was friendly and professional throughout 👍

Great service but the food was the worst we’ve had on our visit to the point where we won’t be coming back. The quality of food has changed since last year (as in the cooking and prepping). I cannot say enough AVOID the pie and any children’s meals watch out for the carrots and cucumber as they are prepped and left to whiten and dry.

The food and pub in general was great but the guy behind the bar clearly didn't want to be there and certainly shouldn't have been front of house!

Location: Excellent. Service: Excellent. Food: Average. We did rock up on their busiest day of the year so far so I suspect that was partly responsible for the food being average. The pub sits nearly on top of the canal which made for a great walk. The outdoor seating was excellent with plenty of cover and tables.

Went for my uncle's memorial today absolutely awful service table booked for 12.30 wouldn't put 2 tables together so sat on different tables, ordered our food at no later then 12.40, the first table had lunch and finished atleast 25 mins before the second table who's lunch finally came out at 2.40pm .....

Went for Sunday dinner today, and can honestly say it was one of the best if not the best Sunday dinners I’ve had. I had the Sunday trio, and every piece of meat was amazing, the vegetables was amazing, everyone in our party really enjoyed their lunch. We also had puddings and my partner said it was the best crème brûlée she has ever had. Service was top rated the food was served at the right pace, we had time to sit down and relax in between meals being served and puddings arriving we didn’t feel rushed to eat up and empty the table for the next party.

Very disappointing experience at The Tame Otter last night. We’d booked a table for 6.45pm. The table became available to us at 7.10pm. Our food order was taken and our starters followed some 45 minutes later!! The table was not cleared by your staff and we eventually cleared it ourselves!!! We were not given cutlery for our main course. It was more than 2 hours before our main course arrived and alas we had NO cutlery to eat it with!!! We were sworn at by one waitress when we requested to speak to a manager!!! All in all an extremely disappointing experience and we will not be returning.

Went to The Tame Otter on a Sunday and we opted for Sunday roast. We had to wait a long time for the food to be served, which wasn't such a big issue as it was quite busy. Although the food looked nice when served to other customers, we soon realised it wasn't so good. The price for Sunday roast starts at £16 and you would expect to get more than just two small slices of meat, a Yorkshire pudding, roasted potatoes that tasted like they've been reheated couple of times, overcooked broccoli and big quarters of parsnips that weren't cooked in the middle. It was a shame that the food wasn't so nice, as we've been here before and we've enjoyed it. We'll probably visit again and sit by the terrace, but not order Sunday dinner anymore.

Massive drop in quality. Me and my family have eaten at this pub many times over the last few years, today's meal was a serious drop in quality. It is clear the chefs have no pride in the food they cook. My burger was tough and dry, my wife's fish cakes were over cooked and my onion rings were burned. We waiting almost an hour after ordering to receive our food, we were the only people in the restaurant when we ordered. To the head chef if you read this, it is obvious to everyone that the food is either reheated or cooked from frozen. So disappointing, we won't return again with many better pub restaurant alternatives.

Nothing was great about our visit today had to get own drinks waited hour and 15 mins for food even tho she had told us 45 min wait food not very hot and extras took a while to come out after food was served and have noticed while waiting long time I think your tables need a deep clean on looking at where the table gaps the amount of bits of food I suppose in the table gaps made me feel a bit sick to be fair

Food was decent enough on food but waited over 2 hours from ordering and service was pretty abysmal. Very disappointed.

We came to The Tame Otter yesterday and we highly recommend. The food was delicious, the staff were very friendly and couldn’t do enough for us, even though they were extremely busy! Tom, in particular, stood out to us and is a credit to The Tame Otter 🙂

Shout out to Danny (who served us) and all her colleagues at the Tame Otter. We were there for lunch, Saturday before last and were really well looked after. Good hearty food in generous portions, catering for meat eaters and a vegan in our group. Danny was a delight, friendly, down to earth and respectful, she couldn’t do enough for us. The pub was busy but we didn’t feel we were rushed. We will be back!

Waited over 1 hr for food that was totally unacceptable, had to have fish and chips because there was no turkey to have a Sunday roast at 4 o clock! , when my fish and chips came I had 10 over cooked chips mushy peas that were just water. Was told they were busy and sometimes this happens when the sun's out !, well when you pay 18 pounds nearly for a meal that us not worth the money and the way it was served, that is not acceptable. Totally ruined my birthday dinner , was recommended to go here , will not bother again , my husbands 21 day old beef was tough and not in the bit tasty. unless it's for a drink and a bag of crisps , will not use again , don't waste your money

Great food and bar snacks, decent range of beer and ciders, ideal canalside location with extensive outdoor seating and a large car park.

Really fed up with this place. It used to be really good but it has gone down hill. Food takes forever to come out and it’s poor quality. We won’t be returning anymore

Thank you Ros for amazing service x

First time going to this beautiful restaurant! Very rustic and country feel and the staff are super friendly. Ros was the perfect waitress! Such a pleasant lady who made our experience even more special! Food was so tasty we had the lamb and it was the perfect portion!

It is such a lovely place. Music on, but in the background not loud so you can have a conversation. Friendly staff. Lovely food. Xx my parsnips on Sunday was a tad too hard for my liking. But over all it was very nice. Xx

We came here for an early Father’s Day meal and the welcome was first class. Excellent service at the bar, great drinks and cosy places to sit. Our meal was fantastic great quality food with generous portions. I had the chicken bacon and avocado salad and it was so tasty and deceptively filling. The service was top notch and nothing was too much trouble even though we had two young children and a couple of people with tricky allergy requirements. Ros was incredibly patient in checking through our order despite being busy and she looked after us brilliantly. Can’t recommend enough, 5 stars! 👌

Lovely to sit outside in the sun, food was nice but a bit cold and quite expensive tho

Lovely meal after a day on the canal.Staff were very friendly .

Lovely venue. Great to take dogs.

Lovely location especially in the sunshine and also dog friendly, however sadly let down by poor food! We were a party of four that had drinks and the 'strips of steak in a rustic roll' .... shocking for £10.50 per person, there was minimal steak on the roll and we were all disappointed it was cold! We advised the bar staff and one of our party decided to take up the offer of a 'replacement' steak roll ... there was more steak on it but again only lukewarm. After complaining we were advised that the rolls were 'pre packed' and 'bought in' and that the pub had 'no control' over the quality .... Great location right next to the canal but we won't be eating here for food again given the 'standards' or lack of it, of the steak rustic roll ....

Chips were fantastic but my wrap was a bit dry and flavourless. Could have done with some sauce or hummus or something in it.

The floor in the pub is extremely sleepy. This is unsafe for the customers and staff. I asked for gravy to go with my dinner and it never turned up. No mention or apology. Other than that the service was great and so was the food.

Poor service booked a table for Severn people on the 22nd of this month.a Saturday evening. 5.30 arrived 15 minutes before sat down was told food would be a 40 minute wait..unacceptable so left and went elsewhere. How not to run a buisness

Lovely pub. Great food, great service. I had chicken pandang curry with rice. My husband had steak. Both were well cooked and presented, and delicious . Starters, we had calamari and brie bites. Again, both were delicious. Definitely will return. Well worth a visit.

Lovely pub, polite staff, they advised us that the food may take a while, but actually it wasn't as long as we'd expected. However my daughter likes her steak rare and it was medium. My husband had steak as well and both his and my daughters were quite rubbery. The lovely waitress did offer to kindly get the manager, which to be honest, we probably should have said yes.. However we were tired and just wanted to get home. I think they had an offer on and were busier than anticipated.

went last night to celebrate my 70th birthday, mixed age group from a 93 year old to a 6 year old. had a super meal and was after by Shell who was lovely . food was very good -

The initial greeting was poor however the service was very very good. The food however, the purpose of the visit, was overcooked and dry. It's difficult to complain at the time especially when it's someone else's treat!

Popped into today . Got a bowl of chips . Rock Hard sent them back and got a refund . Lady said shall I get you some fresh ones . Surely they should all be fresh . No return for this customer.

Very poor service today, served a free drink to compensate.

We visited the Tame Otter on Sunday the 16th for Fathers Day. All I can say is what a beautiful Sunday dinner. The portion sizes were amazing and the quality of food was delicious. We were served by Ros. She was extremely helpful and so good at her job. We couldn't recommend her enough. She made our experience even better.

Popped in for lunch today, lovely decor, plenty of seating. We were on a time scale as train to catch, ordered using the app at the table but seemed to be issues as one meal came and had to chase up the other two. Apologies were made but felt it spoilt the short time we had to enjoy a meal together. Understand these things happen and will be back. Just to clarify, all meals were ordered on the same phone all at the same time!

Friendly pub, with a great atmosphere. Lovely food, that is served piping hot. Staff are smiley and willing to help.

Awful service Tables had to clear ourselves Food cold 45 min wait as stated fir starter Another 50 mins for mains Awful

Great quality food at an affordable price.

Great place. Even my very fussy husband rated it. Staff very helpful

Avoid!!! Massively overpriced and very little meat on the plate. Service leaving a lot to wish for. They can't even be bothered to set the table and bring utensils. Joke, not a restaurant. I'll never come back there.

No photos this time But the food was delicious Great value I had the lamb rump which just melted in the mouth .. Staff were very friendly and helpful

Nice canal side pub. Dog friendly. Good portions, good beers.

Superb for meals, Sunday lunch trio is excellent, never enough gravy though so I always ask for another jug of gravy, not charged for it. Very nice meal. Staff always great. Occasionally, table service is restricted to main restaurant, and occasionally excludes extention so you have to order at bar, which can get busy on sunny days and a little frustrating as you want to order your food. Best decide before you get there on sunny days and order on entry. Garden is lovely, with canal and mooring. Hence popularity. We go regularly, and recommend highly.

Good food let down by shocking service had to wait 45 minutes for 2 mains and 2 side on a quiet afternoon and then over 40 minutes for a chocolate brownie and ice cream. Dirty mains plates left in the table for over 30 minutes ! Food was excellent but service very poor

Great place to dine great staff too very polite will be returning back

Good food , good service, love this place, don't get there as regularly as we would like but somewhere we bring family and friends and never been disappointed

Very disappointing visit. We have been here many times in the past and never found fault. Tonight the service was poor - no cutlery available and staff disinterested. The food was below average - the rice in the curry was a solid mass and the chicken hard, dry and tasteless, very little sauce which had disappeared into the rice. I had a salad where the chicken was dry, the avocado soft and mushy ( couldn’t eat it) and the bacon dry and crisp - almost brittle. Staff not interested in hearing our complaints - just a shrug of shoulders. Not informed about offers when asked - one member of staff thought they were Ember and not Vintage Inns. Poor service. Would not recommend now.

Had a lovely meal on a beautiful day. Great experience .

Excellent food, and the location was lovely.

It was lovely. Food & drinks were delicious. Staff were very efficient & friendly.

A really atmospheric and authentic English pub with a wonderful interior and a large patio terrace. The food was pretty good but a bit bland and I should have ordered authentic English a'la fish 'n chips or pie because they looked delicious. Nice place to visit.

Not very good at all sadly. Moored overnight on a canal trip. Booked for 19:30. Arrived to be told 40 minute delay on food. Didn't seem that busy so bit of a red flag. All food and drinks ordered at bar and paid for in advance. Ordered two chicken currys and two fish and chips. Currys arrived first, no cutlery or condiments. Several minutes delay for fish and chips. Chicken in curry was inedible - dry and very overcooked, rice was a solid block. Had probably been kept warm for too long. Fish and chips were passable, mushy peas were lacking in...well, peas. Called manager, explained situation, two fresh currys offered and accepted. Arrived after fish and chips consumed, so meals not eaten together. At no time did the manager check the quality of the second offering, which was only marginally better than the first. Had we received a bill (rather than paying in advance) I would not have paid the full amount. The Red Lion is opposite. Will opt for that one if we're passing through again.

Greeting good, table placement good, service good, main course good, dessert good apart from the use of squirty cheap cream instesd of fresh cream. Overall we very much enjoyed our dining experience at the Tame Otter..