Based on 215 opinions finded in 2 websites
Based on 215 opinions finded in 2 websites
Nº 258 in 305 in North Warwickshire
Nº 56 of 62 British in North Warwickshire
Opinions
We came back (our 2nd visit this year) for my wifes birthday. Despite the car park being absolutely rammed (7pm on a Thursday night!) we got a space after about 10 minutes. This was the only bug bear and a very minor one. Our meals came promptly, and were great. Im a fussy eater and the quality was very good indeed and my meal (pork belly) was superb, and I could barely finish it. My wife had a pizza from the inside pizza oven and she loved it. Thank you to the team that served us. Highly recommend :)
Trev H . 2024-09-20
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Really beautiful food. Would’ve liked a bit more attention to the drinks service as we were never asked if we wanted more drinks and we were a party of 9 but we advocated for ourselves so ended up having more than one drink in our almost 3 hour stay but that’s the only critique … otherwise food was great. Can’t help thinking though the lack of asking I get want a drink when we’re eating is a bad business strategy. The restaurant was busy however. A testament to the great food. Still there’s 9 of us and we’re gonna want more than 1 drink in 3 hours.. management needs to train its staff to ensure tables are asked if they want another drink .. that’s all
helenmesser . 2024-09-07
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Lovely place. Nice food. Great outdoor space. ONLY ISSUE is the MUSIC. Heavy metal very very loud. Needs to be more subtle. Left with a headache. Shame.
Mojitosareus . 2024-08-13
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Food was delicious and plentiful. Service was perfect, the environment was relaxed but attentive would absolutely recommend.
Joanne C . 2024-08-05
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Another visit to the Swan, once again a very warm genuine welcome by staff. The Swan has great atmosphere and offers specials menu (weekly) and regular menu that changes during year. We both had fish and chips, well cooked generous portion size. Oliver served us and looked after us very well, thank you. Lemon polenta cake and creme brulee to follow, both tasty offerings. Recommend as venue.
OK_Simon . 2024-07-12
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We eat at the Swan quite a lot, but this was only the second time we have been for Sunday lunch. Yhe roast beef dinner was excellent and the lemon polenta cake to die for!
HellieHill . 2024-06-24
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Welcome ok, sat at a nice table, sad that there was rubbish visible on the floor outside which had been there for some time it would appear. Ordering swift and efficient, food nice, service poor. No check back or further drinks offered. 3 people on shift too busy chatting at the corner of the bar most of the time. I had to get up and pay the bill as they were still chatting.
peterpB5867DA . 2024-06-03
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Chose to return to The Swan as had many pleasant lunches there in the past few years .Table booked over the phone for Sunday lunch,drinks order taken fairly quickly & food ordered by 130. Food served by 2pm,we ordered mains & no starters;some meals warm not hot but always a good portion so didn’t complain.Servers are efficient but not overly friendly.Most of our party ordered puddings & had just finished when we were told we had to vacate the table as it was needed for another booking -we were not told there would be a time limit either when booking or confirming 3 days prior. The answer to our querying this was that it wasn’t her responsibility :we will be in 2 minds whether to return in future although the food is always reliable if a limited choice
PolBull . 2024-04-22
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We ordered the Roast sirloin medium rare, unfortunately, we didnt get that, part of the meat was ok in the centre, the rest was well done to the extent it was like eating cardboard, the place itself is great.
Pete B . 2024-04-16
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Lovely pub,lovely village But overpriced drinks 1 Guinness & 1 coke £10.40!!!! Also young girl serving drinks at the bar chewing bubbly gum excessively Not a good look!!!
845kevb . 2024-04-08
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My favourite thing about this restaurant is not only the food but the interior! I love the vibe and atmosphere. Visited for my Grandads birthday and I would definitely visit again. The food was delicious especially the pizza. The pizza oven was in view so you could watch how fresh the food was which (in my opinion) reassures me that I am getting top quality food. Would highly recommended their pizzas. Definitely a family friendly restaurant, but also perfect for a couple because of the romantic and rustic aesthetic. Really great beer garden which I’d love to visit in the summer. The staff were very helpful and friendly, when I saw other reviews the service and staff didn’t get rated very well. But in my experience the service was quick and friendly. I would highly recommend this restaurant whether you are visiting as a couple or a family. Also has plenty of parking. The only thing that was a downside for me was the small menu, there wasn’t much to choose from especially if you are a picky eater.
Nicole W . 2024-03-25
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Food was good and atmosphere excellent. However service was very poor ( again). It took 15 minutes after being shown to our table until a drinks order was taken and a further 5 to take the food order. The five serving staff were talking to each by the bar during this time, so not exactly busy. Once order taken food arrived within seconds ( excellent). After main course we were not offered a sweet menu or coffee menu. Plates cleared and left along . Had to wave across room to get a bill. Other had to go to the bar to get bill. Shame , a lack of attention to detail is letting down an otherwise great place.
davidgI819MY . 2024-03-18
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Been visiting here for years for the Sunday Roast last 2 times Beef was rare (which is fine if that's the way you like it) but it was moo'ing on the plate thought it was a 1 off but again today the same informed the waitress who kindly took it back and it returned looking lovely tough as old boots not nice the table next to you done the same. I gave feedback to the young waitress saying maybe worth your chef asking how rare you want your meat - she just smiled - waste of time even giving feedback straight over her head. Sunday roast seriously not nice however our 4 year old granddaughter had pizza which was delicious - gutted I never chose that 😢 ah well will not be returning after several years of wonderful food. Gone down the pan!
Dawn L . 2024-03-03
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This place is amazing!! Honestly best staff and customer service. I informed my waiter about my allergy and they were so accommodating and understanding. Really lovely atmosphere and cosy. Deffo worth and trip out
Jessica S . 2024-02-27
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When we arrived we was treated very and seated when our table was ready When we ordered the food we told them about my wife's food intolerances so thay told the kitchen and thay cooked the chicken separately so we were told but never mentioned the rost potatoes or even the gravy because after my wife had her dinner about 10min later she started to feel unwell .wen we got home I phoned the manager and told him he said he would look into it an call me bk and my daughter emailed the director who in return insults my daughter and and tells her we are telling porky pies WHAT A DIRECTOR 🤣🤣 I wouldn't recommend this place to anyone
Kevin W . 2024-02-10
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Great value set menu lunch with delicious food and a great atmosphere. Roaring fire and friendly smiling staff. Thank you.
Hilary A . 2024-02-02
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Have visited plenty of times previously and always had great food and service. When it comes to Christmas dinner previously excellent places can over stretch themselves and the experience can be underwhelming, This certainly wasn’t the case with The Swan and all its excellent staff on Christmas Day, it was up to its usual high standards. All of our party thoroughly enjoyed their dinner and there was plenty of it. Couldn’t fault a single thing and it certainly took the hassle out of Christmas dinner.
lennysmith78 . 2024-01-08
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The Swan has it all....beautiful decor, fantastic food, fabulous tunes in the background - However, I think there's a problem with staff morale, they all seemed a little fed up to be there?, if they understood the importance of a warm welcome I'd recommend this place to everybody :-)
simonemuntoni71 . 2023-11-09
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The best roast dinner locally, the roast beef is beautiful. The veg is served in dishes which we like so you can just serve yourself what you want.
J B . 2023-10-23
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Just had a fantastic Sunday roast dinner! Generous portions. The roast beef was cooked to perfection. Great selection of vegetables. What a gem of a restaurant. Outstanding service too. We had not booked but received our dinner within 15 mins of sitting down. Highly recommended.
58rachelm . 2023-10-01
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Been here twice now in the last couple of weeks and both times found it faultless. Menu is great and the specials both times have been really good especially the fish. Good service too, Thanks.
chapell1986 . 2023-08-24
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Sells very nice Pepsi. That's all we managed to order! Very disappointed with the menu. We were unable to order anything from the menu because nothing appealed. If you want a down to earth pub meal don't go to the Swan. We paid for our drinks and left!!
Sue-hall1 . 2023-08-11
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Been before food and service was spot on perfect. This time, the food was completely disgusting. Fish was old and not fresh the batter must have had more oil in than my beer. Pizza had not much tomatoe base and was full of cheese that was tasteless at best. No one checked if the food was OK I guess they knew it was poor.would never come back again complete disappointment
johnfN7320ZB . 2023-08-04
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Great pub for a relaxed meal, good selection of drinks, good prices and very good service. Would definitely return.
chapell1986 . 2023-07-20
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Great food and service last night our table of 10 had pizza and burgers off the special menu looked after by Joe & Jessica will be returning.
Trip21389515270 . 2023-07-19
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Came here for Sunday lunch and really regretted it, what was supposed to be pork belly was just slices of fatty port that were so over cooked they were inedible. Roast beef was under cooked and slimey, also totally inedible. On a positive note the dogs really enjoyed the meat. Take my advice go somewhere else, we won’t be coming back!
Stephen M . 2023-07-14
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Came here following recommendations and was very disappointed. Salad with lemon and thyme chicken. Chicken was dry and the tasteless, salad had no dressing. Asked for dressing and was brought chilli oil which was so hot it made me cry. Waitress took back and said...
MandyDaveClarke . 2023-07-07
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Really disappointed with the food today. We have been here many times over the past 2 years and generally had ad a pleasant experience. However yesterday my wife and I took our relatives, over from Australia, for lunch. We decided that the lunch menus sounded...
Steven W . 2023-07-06
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Gorgeous with just one complaint. There was no avocado in the mackerel salad as stated on the menu.
Karen H . 2023-07-05
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Just ate here tonight, it calls itself a gastro pub, but the food we ordered was at best mediocre, would definitely not recommend dining here, the tables had ants crawling all over, and the whole time there was heavy metal music blasting out, avoid at...
Helen K . 2023-06-17
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Visited the Swan recently as a large family party for 60th Birthday celebrations. Food, service, atmosphere all excellent! We ordered a variety of different dishes from pizza to Sunday roasts. Everyone was very happy with their meals & all said they will definitely return!
Margaret W . 2023-05-23
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In comparison with a lot of places it probably is still average or above, but judging from its own past The Swan has really disappointed us. It used to have a really lovely choice of tasty vegetarian and fish dishes that set them apart from...
annefX989VC . 2023-05-18
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Love the Swan since its excellent makeover. Food and service brilliant as always. Would have given 5 stars but the music could be a bit more relaxing.
Paradise29885963689 . 2023-05-13
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Another enjoyable eveing meal experience, choices from regular and specials menu. All good well cooked, tasty and presented well. All clean plates and well enjoyed. Thanks to our waiter Travis. Won't be long till return again. Good selection of drink choices, including low/no alochol.
nomisO . 2023-05-12
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I’m leaving my first ever review on tripadvisor as I was shocked by the previous reviews of this lovely pub. We had a fantastic meal starting with the squid and prawns which were delicious, hot and presented well. For mains we had the burger from...
KPeerless . 2023-05-09
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I have been here many times before and seen a lot of changes (there used to be goats and a random turkey walking around). My husband and I was popping out for lunch, as it was sunny we wanted somewhere outdoors. The Swan was perfect...
300carlys . 2023-04-16
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We were a party of 17, meeting for a celebration lunch. There was good menu. The food arrived at table at the same time. It was all hot and was all good. Thank you to the kitchen and service staff. We all enjoyed the lunch...
Storyteller116817 . 2023-03-17
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Visited for lunch and dinner on a Saturday and was equally impressed with both experiences. Good food and drinks at reasonable prices, friendly service but what stood out most was the ambience and atmosphere. Modern but retaining all the character of a traditional pub, spacious...
dansimmons . 2023-02-19
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New Year’s Eve meal. Excellent fish dishes. Thoroughly enjoyed it. Only disappointment was nothing on to celebrate New Years Eve so we all went to another establishment.
663grahamt . 2023-01-05
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Five of us, bowled in for some lunch on Friday. We were shown to a table & had quite a wait for a drinks order to be taken. The first thing to hit us was, how cold the restaurant was. There was no heating on...
terryl83 . 2022-12-09
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We booked our annual December, family catch up meal at The Swan for 12 adults and 1 child, service was great and the food was amazing…..would definitely recommend and will visit again!
Ashby6 . 2022-12-03
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Lovely venue, friendly and inviting staff and a menu with something for everyone. We had the lunch time special menu, 2 courses for £15.95 which was excellent value and the soup/fish and chips main were both spot on! I’ll be returning soon as we throughly...
leeoliver . 2022-11-07
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Dropped in here on the way back from the heartlands hosp back towards Nuneaton.nice clean and well decorated country pub with a restaurant within,we were seated where we liked so sat in the bar in front of a large window so it was nice and...
honeymooners57 . 2022-10-10
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Had the lunch special 2 course £15:95. Service was great. We had fish and chips. The fish was very fresh and tasty a large portion had to take deserts away with us. Very attentive great little country location.
Fearless769838 . 2022-08-31
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Again another very enjoyable tasty and well cooked and presented meal. This time flat iron steak (cooked perfectly) and moving mountain burger. To finish cake from bar (coffee walnut) at its usual high standard. Thanks to the friendly welcoming staff and owners that makes The...
nomisO . 2022-07-23
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Always good food Allways good service, but unfortunately one of our family members was throwing up all night after the pork belly on the 06 July , it could of been undercooked avoid
tkmax1232016 . 2022-07-08
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Came here tonight for my brothers birthday and left disappointed. I ordered the Prawn Cocktail salad with Garlic bread as a side. The salad was very poor as it was just a bowl of lettuce with some prawns. On top was cayenne pepper but far...
helenmbrown . 2022-07-03
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Decided on a last minute evening meal out, was told to visit here, the service from basically young people was really good, polite and friendly. The food was really good, plentiful and well presented. It's not the cheapest but not silly overpriced. The place is...
John H . 2022-06-07
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After arriving in the area we needed food so this pub was the closest to our accommodation. Average beefeater type pub order at the bar with table number. Food was quickly sent out to the table and quality was average but acceptable. Overall appearance of...
Steveo4020 . 2022-06-03
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Food: nice food. The fish and chips looked good value for money. Coupe deserts overpriced. Service: The waitress looked disinterested and we was missing a meal.
shortcake27 . 2022-04-30
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We held a family gathering in the area behind the fireplace next to the bar. It was set up very nicely for us and they allowed us to bring our own balloons and decorations too. We had a running hot buffet of food which was...
DGMLC . 2022-04-16
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I couldn’t believe how good the food was here. This place would be taking in the dough if they were located in a busy city. 100% recommend.
Dazamania . 2022-03-14
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We had a trip to The Swan to see how good it really was after hearing good reports. We arrived on time for our table and was greeted and seated straight away a very warm welcome.The drinks were ordered and arrived in no time excellent...
Jonathan S . 2022-03-13
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I have visited here 3 times in as many weeks, the food has been lovely each time & the service efficient and polite, but the Sunday Roast's are really good- I'd go so far as to say the best Sunday Roast dinner I've had in...
Denise L . 2022-03-06
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Called into the Swan today after passing it on many occasions. We didn't book but the staff were very accommodating and got us a table. The food was lovely. Certainly wont be driving passed again without stopping.
adrian c . 2022-02-27
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It's been a few years since I last came here and I wasn't disappointed. A really nice atmosphere, the service was good and the food excellent. Will definitely return.
ellieeO4118TX . 2022-01-30
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We had lunch for two today at the Swan. We chose the lunchtime menu with two courses for a very reasonable price. The menu had something a little different to the norm and tasted homemade, not that it had come out of the freezer and...
D2509VZkayb . 2022-01-26
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Received a warm friendly relaxed welcome, we sat by the log burner in the bar area. Great menu, pork belly and pizza both excellently cooked, well presented and very very tasty and enjoyable food. Cake also very tasty. Will now be visiting more often. Veggie...
nomisO . 2022-01-21
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We’ve now visited the Swan on a few occasions since the refurbishment, doing so as a family and separately with friends. On all occasions it has been excellent with the food and drink consistently to a high standard. However, what really sets it apart locally...
wkillick . 2022-01-13
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We were a family of seven for our dinner on Christmas Day. The service and attention we received from the staff was second to none. Top class and very friendly and efficient. The food was outstanding. It was beautifully presented, more than ample in quantity...
glynnw2015 . 2021-12-25
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From start to finish it was excellent, wonderful country pub with that modern feel, staff, food and atmosphere were spot on. Don’t look at the negative reviews, there are new owners in place now and it’s totally transformed.
GrandTour65532194256 . 2021-12-08
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What a great little pub this is! They just couldn’t do enough for us. They gave us a secluded area for our family Xmas get together, provided us with our own waitress for the whole of the afternoon and evening. Great food, atmosphere which made...
theresa w . 2021-12-05
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Popped in for lunch and the place is looking fab, service was amazing and menu exciting and a little different. My duck salad was massive and tasted lovely, hubby had a chicken burger very different also fab
Natalie B . 2021-09-08
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Best Sunday dinner we have had in ages! They were able to make mine gluten free and I’ve never been so happy! I had the pork chop and the Yorkshire puddings were home made. Husband had the beef which looked amazing too. I had ice...
lynsey848 . 2021-09-04
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Booked this pub for Sunday lunch as it is around half way between family in Lichfield and south Birmingham meeting up. This is Q byprobably one of the best Sunday lunches we have had in a long time. We had roasts, rump of lamb ,...
Nic9090 . 2021-08-15
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We visited the swan for a Saturday night meal. Lovely ambience and surroundings . Staff were polite and attentive . Had the hake which was delicious and the sliced beef tagatu which was cooked to perfection . Only disappointed was the skin on fries which...
melaniewH1544ZF . 2021-08-15
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Recommended by a friend. Wasn't disappointed. Food and service were excellent. Will definitely return.
kevinmA7623FU . 2021-08-13
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We were a family party of 15, aged 2 to 76. Everyone loved their food and I certainly haven't ever seen so many clean plates from this group before. Couldn't have been better for everyone and the staff were amazing.
75jennim . 2021-07-28
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Since re-opening after C19 we have visited a few times when weather was good. Garden area fab with a good vibe. We havent yet got past the pizzas - as so good we keep reordering - must try
U7108CQkimb . 2021-07-10
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Summer eating is great here. Nice outside area with plenty of seats and a shaded area. Menu for food is varied and drinks are good. Lovely warm welcoming staff who do their very best. Food is superb and served quickly. Had a Sunday lunch and...
JonH2602 . 2021-07-03
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Ignorant and arrogant staff. This is not the first time I have experienced this either but I was so annoyed with our last visit I had to write an honest review. A number of staff act as if your doing them a favour by being...
Jay188 . 2021-06-27
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First visit since it has changed hands and was wowed by how different it looked. Such fabulous friendly staff and the food was delicious. Will be returning!
Hannahvieve . 2021-06-01
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First time back here here since lockdown. Went with friends this evening. Not too busy, and our meals were really good, followed by fab desserts. Steak was really succulent and well cooked, burger, really juicy and tasty, hake too was delicious. Staff very professional and...
164clarec . 2021-05-29
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Great lunch outside The Swan, friendly staff, nice food. The chicken wings that they had on the starters I had a double portion as a main, really crispy with a nice dip. My wife’s pizza that they made on site was also great. Decent real...
DavecJenkins . 2021-05-14
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We’ve been to ‘The Swan’ a few times for functions and the odd friends catch up before lockdown but hadn’t visited for a while. We were a party of 7 (4 and a 3) and the staff were really helpful in seating us on tables...
JoannaG1775 . 2021-05-10
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Amazing food - our Sunday roast was delicious! Super friendly service, covid safe and a super pretty setting! We can’t wait to return - thanks!
Zoe S . 2021-04-25
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First night open (garden only). Well organised, service brilliant, COVID ! Let’s move forward and support our local businesses..... such a great night. Well done........
B3493IVkarenb . 2021-04-12
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Family dinner and wasn’t disappointed. Very Covid friendly and staff very good. Food was ok.... hopefully we’ll be able to return soon
Glamama . 2020-10-26
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Visited here a few times now over the last few weeks, for lunch and dinner. The interior is lovely, the staff are friendly, helpful and professional and the good is fab! Well worth s visit, I would recommend and we will be going back again...
Janet C . 2020-10-20
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Visited the swan for first time on Saturday afternoon. Ordered the pizza which was freshly cooked and delicious. However the best was yet to come. Ordered the sticky toffee pudding with banana custard and clotted cream ice cream. It was divine. Service was excellent and...
sam d . 2020-10-01
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Just got back from the swan, it was out first visit and it was really lovely. The staff we’re very friendly and efficient. The food was of good quality and you didn’t have to wait ages either. All staff had masks on and there were...
Mandy H . 2020-09-24
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Arrived without booking - quickly seated and offered drinks. Great service and a cracking Sunday Roast Beef. It was delicious and we will definitely be back. Great refurbishment of the pub too. Lovely outside beer garden. Completely COVID secure - all usual sensible measures in...
Mattd4 . 2020-09-20
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We had heard good things of the Swan so went for a late Friday afternoon lunch. The menu had something for all of us and we were not disappointed. My Dads sea bass was lovely and my and my partners pork belly was excellent, I...
alisonwR9028UI . 2020-09-12
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On the way back from a walk around the nearby Shustoke reservoir - as it was a sunny day my wife and I decided to stop at the first pub we came across for a cheeky pint and snack in a beer garden - and...
Paul S . 2020-09-07
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At first the social distancing seemed good. There were only a few tables occupied. However, by the time we finished our meal the place was heaving. No social distancing at all. While I was eating a waitress stood right behind me talking loudly to another...
Cosmopolitan314981 . 2020-08-27
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Went for lunch from a recommendation. 5 star all round and absolutely faultless. A lovely place, the staff were warm, friendly and incredibly attentive. The food was gorgeous, beautifully presented and tasted home made, and the drinks selection was excellent, particularly Beavertown “Neck Oil” which...
OzzerMac . 2020-08-17
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Went for the EatOut scheme. Whitebait starter was good and my Beef and chorizo Chilli was excellent but husbands pie was disappointing, little meat. Spoke to waitress but she wasn’t interested, so a great pity !
Lynda D . 2020-08-09
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Dinner for 4 of us in these strange new times. absolutely awesome, tables spaced suitably apart, fabulous service, delicious food! Great outdoor space, but unfortunately raining on the evening of our visit. Absolutely recommend!
agm81 . 2020-08-04
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Tried and tested menu from the managements previous pub near Lichfield, but now with a wow factor! The pizzas are cooked to order in, to quote the menu, ‘our rather splendid wood burning oven’ and very splendid it is too, the pizzas are delicious!The fish...
June T . 2020-08-01
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Saw this pub in the next village was closed for refurbishment/ new ownership earlier in the year and wanted to visit, then lockdown hit. since reopening we finally got to visit first last Friday for dinner and again today for lunch. Both times great food,...
Paul B . 2020-07-30
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The inside has been refurbished and is a lovely place to sit and eat. The outside is lovely too, lots of space and seating outside. Food is really good, had New York strip which was lovely, chips are nice too. Something for everyone. Not hugely...
Ejc23 . 2020-07-25
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We heard the place had been taken over and been completely re renovated and was planning on going but then we went into lock down and was unable to go but I can honestly say it was worth the wait. A pub / restaurant like...
J1639SZtomb . 2020-07-12
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We went just before lockdown. Very impressed. Good and wide ranging menu. Attentive staff. Good selection of ales. An excellent eving.
190209492019 . 2020-04-13
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We followed the new owners, having loved their previous pub. We went for an anniversary lunch and weren’t disappointed. A great refurb makes for a cosy atmosphere. We sat in the bar (dogfriendly) and enjoyed our 3 courses very much. Lovely home made chips, massive...
KimT206 . 2020-03-14
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We went along a few days after reopening and wasn't disappointed. No expense has been spared refurbishing this great country canal side Pub/Restaurant. The place has a great new feel to it from the fires/log burners to the wood fired pizza oven. We were greeted...
edward w . 2020-03-06
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Came to do a quick look over. Stayed for lunch. Excellent set up with committed staff. Will return for Sunday lunch. Sure it will be a success.
Morris Y . 2020-03-03
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We visited recently and were very impressed. The menu has a lot to offer, the food was amazing. The waiters were all very friendly and couldn't do enough for us. There is also large beer garden, which will be great for the summer. Will return...
Agne K . 2020-03-03
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Wow!!!! Guys, disregard all the previous reviews. We went to the reopening tonight and it blew us away!!!! We went last year for a burger and it was atrocious. We went to the opening night last night and it was amazing!!!! The new manager, Pete...
Cladam18 . 2020-02-29
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Christmas Day Meal total disaster Awful starter stale bead cold plates, tasteless pate, horrible soup also with stale bread, prawn something 5 tiny prawns also with stale bread, Main course , cold plates Luke warm food, vegetables cold also cold plates, Luke warm food. My...
daveg2017 . 2019-12-31
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DO NOT GO HERE. Had undercooked chicken bar staff really rude and owner couldn’t even be bothered to come over when asked for and decided to go home instead. SHOCKING
Lynette351 . 2019-12-06
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848 Opinions
APPALLING! Possibly the worst service I have ever received anywhere. Multiple menu items not available, when the restaurant was empty, having booked in advance. Only made aware of this a long time after we had ordered and paid. When we complained we were told 'there had been no inconvenience!'. Each time we complained, another child came to tell us the same, no resolutions offered at any stage, even when we asked! We were told, by the same children, the manager was un-available. (we could see her behind the bar!). so we asked more and were told the same. After realising we were not going to get any food, we asked for a refund. When they processed this - they charged us the full bill again! When we tried again for further refunds, they were unable to process. None of them knew how to work the machine. The manager was still behind the bar, and at no pint came to assist. Several groups waiting to be served, subsequently left without any food or drink! AVOID AT ALL COSTS!
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Lovely little pub on the canal side. Good choice of drinks, fantastic food and friendly staff. We had Peters signature dish, one pot Malaysian lamb with sides, was delicious! Will definitely visit again soon.
268 Opinions
I have just walked in to this fish and chip shop. The girl behind the counter looked at me walking in as she was rubbing and scratching her nose!! Then quickly flicked something off the paper that the food is going to be wrapped up in!!! Was a dry boggie!! Then she proceeded to ask me what I wanted. I asked her to wash her hands!!! She went out the back . The owner said nothing . I asked for my money back and canceled my order. DISGUSTING!