Red Lion Hotel in North Warwickshire

APPALLING! Possibly the worst service I have ever received anywhere. Multiple menu items not available, when the restaurant was empty, having booked in advance. Only made aware of this a long time after we had ordered and paid. When we complained we were told 'there had been no inconvenience!'. Each time we complained, another child came to tell us the same, no resolutions offered at any stage, even when we asked! We were told, by the same children, the manager was un-available. (we could see her behind the bar!). so we asked more and were told the same. After realising we were not going to get any food, we asked for a refund. When they processed this - they charged us the full bill again! When we tried again for further refunds, they were unable to process. None of them knew how to work the machine. The manager was still behind the bar, and at no pint came to assist. Several groups waiting to be served, subsequently left without any food or drink! AVOID AT ALL COSTS!

Lovely place for coffee/meal but service is a little slow. Friendly staff.

What an amazing experience, start to finish. Table ready and well laid out, lovely staff who were very polite and efficient. The food well…. Best food I have eaten in a long time. There were 11 of us and we all really enjoyed our food. We were singing the praises of this delightful place for some time. It also benefits from a lovely ambience and tasteful decor. Cannot wait to visit there again, it’s a fair way to travel but would be well worth the effort.

We had a private party for 22 on the 3rd August. The meal and service were 10/10 and as an added bonus it is dog friendly. Very reasonably priced. We will certainly visit again and would have no hesitation in recommending it to others

Located in the centre of Atherstone. We've stayed in the main hotel a couple of times for family events. They are dog friendly in all rooms. Meals are excellent and staff very friendly. Main hotel is better than the annex, which reputably has very thin walls and quite noisy as reported by two different family members who stayed there. The hotel is very good at organising functions.

Food and drinks are way too expensive, walking down the road and drinks are £2.00 cheaper 🙃

The burger came to me raw, when asking the staff to re do another burger they was rude. They just re heated the burger up and gave it back burnt. Then when I want a refund it was a big problem to them. The manger said I was not guaranteed to a refund. I had not eaten the burger and I had to fight for refund. I'm truly shock with the reaction of the staff. Ps I had my wedding here a few years and the food made one of my guests sick so will never eat here again

The hotel room was fantastic but Don’t eat there .We arrived the person on desk gave us the key for room . Then asked if she could book us breakfast and said if We booked it on arrival We got it cheaper. So being a silly Old women and tired from a long day just said yes £53 for 3 grandsons and 2 Adults. . She never said We could pick from a menu in morning. Bloody shocking the boys would have been happy with a bacon bun or toast and cereal. We then ordered food and drinks at the bar Which was far from cheap £80 1 of the boys does not eat beans or peas So I asked could he have an onion ring . When it came no onion ring just chips and four strips . When We got breakfast it was awful certainly not worth £53 .

Visited the red lion several times for drinks meals . Decided to try breakfast today Not Good😢 Mushrooms and egg cooked to perfection 5 stars for that, however they came with a none descript sausage that was well done one side and uncooked the other , tried it but tasted like nothing I had tasted before , 2 skimpy pieces of bacon , which again was unlike any bacon I had seen before , looked plastic … now wondering if it was vegan?? Tea was nice though

Not a bad hotel tbf everything you need is on the door step, rooms are clean and staff are nice

We had a lovely 60th Wedding anniversary meal in the saddlery. Violet and Angie were so welcoming and helpful. Nothing too much trouble. The room is beautiful. We had such a lovely time I've booked again for my birthday. I can't recommend this lovely Hotel/pub enough. All the young bar staff are very nice and friendly too.

A great place to wile away a couple of hours with good food and drink in a friendly place.

Comfy hotel, surprisingly easy for NEC despite the distance!, situated in the centre of the market town of Atherstone it is just off the A5.The B4114 will take you through Coleshill to the NEC in about half an hour on nice quiet country roads! The hotel is a15th century coaching inn with plenty of character, the rooms vary in size but are clean & tidy..the ones in the annexe have been freshly decorated. Dogs are allowed in the rooms (handy for Crufts) & they don't charge for dogs or increase prices when events are on! I saw the function room dressed for a wedding & it was very impressive. Food is really good with large portions too & at great prices! 2024 update: Another great stay, well looked after- the run to the Nec trickier now as my satnav didn't recognise the new road layout after Coleshill but route easy enough, already booked for next year too!!

First rate service from a very attentive service team. All aspects excellent.

The rooms are not that nice, the service is slow the kitchen staff are always outside smoking which to me ciùi

Turned up unexpectedly with a party of 16. These guys pulled out all the stops. Moved tables around and made us comfortable. Food was excellent 👌. Service was great.

Lovely Sunday Dinner,nice cosy atmosphere

This was our second visit to the Hotel in a short period of time, this visit was to stay locally to family over a three day period, our first visit was one evening in a large group. On arriving, which was booked through Booking.com, the reception staff plus manager seems hesitant in which room to allocate and placed us in the annexe, knowing a little of the hotel and town we asked to be put in the main building, not a few doors down from the hotel. They obliged and put us on the first floor, The wife said she would run a bath as we had driven up from Cornwall, on doing so the water remained Cold, A phone call down to the manager ,who said he would look into it. 30 minutes later we were advised that we were changing rooms, another 40 minutes later the next room was cleared awaiting our arrival. Whilst sitting on the bed in the first room my wife opened up the Bedside draw to find a Kentucky fried chicken or similar basket of Eaten chicken drumsticks, that had actually turned Mouldy and green, that draw hadn't been inspected for some while. I took the offending item down to the Manager and gave it to him, his response was where did you get that, to which i replied ,out of your freshly prepared room. I spoke to the Cleaners of the second room to ensure there was no repeat of this issue, they were not surprised which worried me. Our room had one small window with an air conditioning generator outside and it was one of the warmest week ends in the midlands, The room had no air conditioning,so the window was opened in order to get air in, Hence little or no sleep from the constant air con which was keeping the bar area cool. At no time did the manager apologise for the Rotten food in the room or the fact there was no hot water in the first room, his attitude was surprising for senior management. The room on our second night had the pleasure of a company of guests in the next room that were hell bent on fighting verbally all night, Language was nothing short of foul, only stopping the the early hours of the morning, Banging walls and doors, the telephone ringing many time, I can only assume to complain over the noise. we went down to the bar to await collection and poured ourselves a coffee as we were allowed to do on the previous visit, the Manager was very quick to remind us it needed paying for, we said that it was included on the last visit to which he gave no answer, i reminded him the cost was a poor substitute for the rotten food in the bed side cabinet and the inconvenience we were put through in getting a room. We could not criticize the food during our stay,

Stayed at the lion hotel Atherton's.very good from start to finish. Good food good beer nice place open fire heaven . Small town with just the right aray of shops. Nice Indian 50 yards away. Room cosy .would stay again. Zoo 15mins away

Travelled over from Ireland for a family wedding. My sister is celiac and requested a gluten free breakfast but there was obviously cross contamination as she ended up violently ill and missing the whole wedding. The hygiene rating of 3 on the door should have been a warning. They made no apology for their carelessness and didn't seem to grasp the seriousness of the situation. Staff appeared to be untrained and uninterested. The wedding itself was great but the bar in the function hall was closed at 9pm! Would not recommend this hotel

Waited over 40 mins for 1 meal. People around me asking 2/3 times for desserts. Staff not attentive nor seem trained. Food is mediocre when you get, nothing more than quick heated. Seems to be plenty of staff but they just mill about looking lost.

Thougherly enjoyed our stay at Red Lion. Food was delicious, bar staff were friendly and helpful and the breakfast the next morning was generous and at a very high standard. The customer service was exceptional notably Fiona, who went above and beyond. The Red Lion is a place to return and recommend.

Great location for my Father's wake. Excellent atmosphere, friendly professional staff.the event went really well. For which I'm very grateful. Thanks Red lion. Highly recommended.

Hotel is located in the center of the town. The rooms vary quite a bit in size. Recommend room 212 if you want twin beds and 101 if you want a double. Stay away from room 111. Hotel has a nice restaurant/bar that serves good food. The staff is mostly friendly but not very knowledgeable or helpful.

We had a family reunion at this hotel and as well as a function room we had several bedrooms in the main hotel. The bedrooms were clean, comfortable and had everything you needed for a good nights sleep. The breakfast was good and staff very helpful. Our reunion went really well thanks to being well looked after by the duty manager and the staff who were working. In the evening we had a medical emergency and the staff were excellent and did everything they could to help until ambulance arrived. The hotel was excellent value and the staff were attentive and very helpful. It certainly doesn’t deserve some of the reviews it’s been given!

Called in for dinner whilst in the area. Modern and welcoming, dogs allowed in the indoor courtyard and bar area. Food from the menu was ok, pies, burgers etc staff friendly and polite.

Will never stay here again the car park is small had trouble parking. Went to book in took 20 minutes before anyone came .when i was given the key was in the annexe next door what a disgusting place this is room was ok but when you went to use the toilet it was so small you could not shut the door. Could not sleep because there was noise all night creaking floor boards in the room above awful smell throughout the building. Went for a drink with my family in bar 93 which is part of this annexe when my daughter and her friend went to the toilet they said the smell was that bad it made them feel sick. When you book to stay in the red lion you expect to stay there not in a dose hole two doors away. No where on there website does it mention that you could be put into this disgusting annexe if anyone is thinking of booking into this hotel please make sure you are staying in the main hotel and not the dose hole two doors away

We were recommended this place by a local undertsker to hold a small wake. Trudy was really helpful and offered the Library room. For a cold February day and about 25 people it was spot on. A warm and cosy room with a log fire. The food was all ready for us when we arrived, our package included unlimited teas and coffees and it was never any troble to get fresh bought in. The food was fresh and plentiful and the bar is next to the private room, very conventient. I can't comment on the rooms as no one stayed over, but for what we wanted it was great. The one downside was a very small car park and for those not local, or with mobility challenges, it's a bit difficult to know where to park.

Never again void , went for Xmas comedy night , biggest shambles ever , first got out reservation wrong, saying it was for 6 but was 7, First course arrived 3 pawns and lettuce leaf, second course arrived, I cut my chicken was completely pink and cold in middle , I gave it back to girl , who was apologetic, while she was gone the lady to me said mine chicken the same , the young girl then returned with my chicken and said the chef said it’s fine !!!!!!! I looked at girl and said would you eat that , she didn’t answer. the other lady then pointed out hers was the same , at this point the manager came over asked the problem and said we get you new one. Chicken then returned chopped up and nearly cremated, obviously same chicken just over cooked now , before could say anything young girl just ran off, whole table was just laughing in disbelief. Manager came over again said no no this won’t do , and took my plate and disappeared, she returned and asked if we like to speak to chef . My response was I prefer a meal but as I can see that not gonna happen I will, The 18 years old head chef had the cheek to come out and tell us it was fine to eat , brought chicken out in box , explaining how he know their all cooked by checking temperature, i explained well you must have missed some he response was no I didn’t ! ( I mean man up and accept responsibility) I’m not fussy all you had to do was say sorry and give me new chicken when I originally asked. Manager once again came over and said let’s all go have 3rd course and can sort refund out. 3rd course was nice , not really sure what the comedy show was about as missed most of it , disco at end was best part. Guess what emails a-few days after and still no refund , Never be returning again

My mates and I meet up once every month. We tend to stick to the same places and rotate venues. This will be our last visit , food and service has really changed in the last few months, maybe a change in chefs and staff??The food was nothing like its normal standard unappealing and slaped on a plate .The whole atmosphere has changed such a pity. Bring back the friendly staff Read more Date of stay: October

First of very dirty no cleaning done before we arrived opened microwave soup covering the inside floor dirty someOne else's belt in chair turned up could not get in carpark drove around 3 times trying to find somewhere to park parked in super market 5 mins away walk to door notice saying use frount door as wedding going on went to reception then given keys told to go to building down the road after finally finding a black door down the street away from the hotel we was greeted by a dirty hallway a 3 flights of dirty stairs we then went into a freezing cold room manged to work out how to turn on the heating noticed that the room was worse than the stairs bits all over the carpet opened the microwave oven and it had soup all over the inside making my partner fill sick so we went back to reception down the street where there was another customer complaining about his room as well he tried talking to the girl behind the told I work behind the bar and walk away I then spoke to the mangeress who at no time apologized about the rooms condition infact could not careless about us the customer it was left to the other poor girl who said that she would come and clean the room we the went back to the room where we spoke about it and the more we thought about the filthy room the more we did not want to stay in the room so we went back to reception where we spoke to the manageress again yet again no apologies in customer care skills shown just we don't have any other rooms but you can have a refund this was after 9 in the evening we felt it was take the money and get out of my hair even after showing her pictures of the dirty room we did not fill that we could not stay in that room especially in the current COVID-19 condition you would think it would be cleaned we then went back to the room to get are stuff and see the other pleasant girl who had offered to clean are room as she was sorting out the other customers who had also complained I told her that we was not staying I showed her the room and she was ashamed of what she saw and kept apologizing she should be manger we then left being nearly four hours from home we tried to find somewhere else as we was meant to go to the nec next day so drove home as we couldn't find anything else as it had gone ten in the evening by then totally spoiled our weekend we are not snob's we stayed in more cheaper places than this before but this is the worst cleaning does not cost anything just a bit of time and soap and water the pictures on the web site do not show the room we was given or tells you that you are not staying at the hotel but down the street in the dirty bedsit

There is not a big choice in atherstone, but not sure I’d go back to the red lion, old noisy room, very limited choice of beers in the pub, and also the food was just average

Hi" there when to the Red loin pub / hotel. Staff were really friendly and helpful. The service was absolutely amazing " . The Red loin pub / hotel was completely spotless clean " hand sanitizer in place for you ' really good one way layout system in place ' you are completely safe and comfortable to be here at the red loin pub " the staff and management were so friendly and welcoming to you on arrival " .the beers and cider were cold and refreshing " had dinner here menu was really informative and a good range of traditional dishes and good value for money " l had sausage and mashed potatoes " and steak dinner " both dishes were absolutely amazing and delicious " the red loin pub is a great place for a few beers and a great dining experience " there are rooms available for a short break stays as well . great place. Brilliant pub ' amazing and delicious food. Many thanks to all the management and staff and chef's. For a fantastic dining out experience . Trevor Northampton England.

Very helpful even tho 6 of us at last minute Walked in after being let down by an other pub who lost our booking (millers at sibson )They got a table ready and served us quickly even tho they had a large wedding going on in the other part Food was ok and about right priced staff friendly even tho you could see they were very very busy Thanks for a quick turn around the food was ok not super special but perfectly nice but after the being let down badly by the millers at sibson I think you did brilliant for a last min meal so late in the evening Well done staff

Went for Sunday Carvery at 6.30pm. Place was empty! Zero atmosphere, no background music or anything. Food had been sitting ages with the look of it! I'd promised my family a meal out and they were excited to be eating out! Burnt roast potatoes. Dried up peas and cabbage. On a positive note probably THE best yorkshire puddings I've ever tasted! Young man switched the carvery off after feeding us with a comment to another member of staff of "Would you eat that?!" Unfortunately we just had!! Never again!!

It was worst experience I ever had. They gave dirty, unclean rooms twice. Food was horrible. Location was good.

I recently visited the red lion along with the residents of bracebridge court care home for a carvery. The staff at the redlion were very helpful and accommodating. Tables were set up beautifully with Christmas crackers included and reserved in a quiet area of the hotel which was a big help for our residents and allowed them to feel at ease. The food was beautiful, and nothing was too much trouble for the staff. A huge thankyou from all at bracebridge court.

Had Sunday Carvery here with friends food we had was very good, heard some negatives things about the food here, but between the four of us there were no complaints at all, choice of Beef , Turkey & Pork which were all excellent & very generous portions, all the veg was very good & a huge selection, nice tray of Pork Crackling to pick at will definatley be trying again

This place isnt good the service is attroscious and the staff at the bar is limited at best.Food isnt good burnt crispy or over cooked. The cook needs to go back to school. I wouldnt recommend anything on the menu apart from the afternoon tea.We didnt try the hotel

Stayed with a family group of 14 as we were attending a wedding a mile away. I booked a family room for myself, hubby and 2 teennage daughters but due to a leak, we were given 2 double rooms instead at no extra charge. The quaint ooms were quite small but immaculate and had everything you need for an overnight stay, including an iron and ironing board. There's the usual kettle, tea, coffe, sugar and milk pods but also a nice addition of hot chocolate sachets and mini packs of biscuits. The breakfast was cooked to order and arrived hot and yummy, you help yourself to tea, coffee and various juices. The staff were really friendly and we thoroughly enjoyed our overnight stay here.

We stayed over as we were mountain biking the Leicester Canal Ring and were told we could put the bikes in the rooms if the annexe. They then put us on the first and top floor in the roof where we couldn’t get the bikes to. Wasn’t impressed with the rooms or the facilities but the staff were really good and helpful. Breakfast however was not all you can eat, even though we paid for 2 rooms and so 4 breakfast and there was only 3 of us we couldn’t have more. There was also no option for single occupancy to bring the price down.

Took my son for a carvery as local , bar staff were lovely so can’t fault however what was placed on our plates was utterly vile , tasteless, burnt Yorkshire with a stale oil taste , hard roasters , limited choice as apparently had been busy so told no more meat or mash available yet after sitting down to eat the leftovers having already paid out came 2 fresh joints , neither of us ate much at all, no pride in their food what so ever , won’t be returning!

I was here staying overnight on a business trip. I had the mixed grill The food was very tasty, but took long time to come and parts of it were cold. Also disappointed that not all items on the menu were available

An early evening meal for 4. The staff were friendly and the dining area was clean and tidy. Food didn't take too long to come and was hot and tasty. We all chose different meals and they varied in size and value. The small fish and chips was big enough, the mixed grill was large, the burger was also good value and the beef with mash was a little smaller than we anticipated, but reasonable.

We decided to book for the Fruits of the Sea night and we were not disappointed. To be honest we hadn't got a clue what to expect, was it all going to come out on a platter? No, it was a set 3 course meal (3 choices for each) which was a little worrying for us because we never usually eat more than 2 courses. It was fab, couldn't fault anything. Lovely salmon roulade, cod bites, salmon, fish stew and desserts (the one course we don't normally have) were delicious. Our waitress was very obliging, couldn't ask for more.

Ate here while staying at the hotel, they give a 20% discount for residents, which makes it more inviting. Good servings of pub grub.

Great pub with lots of space. Car parking limited but parking on the street of other car parks is possible. On the first Wednesday of every month there is a great singaround from 2 - 4 pm. Great fun. Recommended

I visited for lunch with a group of friends for a birthday celebration. There were 12 of us and we sat in the conservatory on a large table . There weren’t many others eating there at the time. We asked if the waitress could come to the table and take the orders but were told that was not possible and we had to go to the bar to order . The lady whose birthday wanted to buy the drinks and we all ordered and paid for our own food. The woman taking the orders was very brusque and quite rude as she was taking the orders. The food came out and we were missing a couple of meals . They eventually came after we pointed it out but by then everyone had pretty much finished ours. The food was acceptable but due to the service I would not return.

Food in the evening is good the service is fine, and we did not have to wait long. Breakfast another story, waiter had taken our order , then 10 mins later came with toast and asked if we were ready to order ! 15mins later the Food arrived,again which was good.

My 1st Time in Atherstone from Australia visiting my Dad.

Ate here a couple of times during a 3 night stay and the food was very nice.

Christmas dinner for money paid was rubbish. Food tasteless, Turkey was dry and over cooked,staff not the least bit interested. They are incapable of catering for groups of people. I've had better school dinners. Expected a lot more for £60!!

V average - not what we asked for - paninni/warm baguette are different breads . Table was also sticky - they did have a room set up for wedding - which looked v beautiful tho.

Horrid had to stay outside hotel where people were smoking in pjs

Our room was small and not overly clean (cobwebs, dust on the headboard and dirty valances). The signs directing to the rooms, well, they are missing a few of the room numbers thus causing visitors a little confusion. The icing on the cake (so to speak); when I asked for our table at dinner to be wiped. Eventually after asking for a second time, a young chap popped over leaving me with a spray and cloth whilst telling me the bar staff where still very busy. Yes, he left the spray and cloth on the table for us to wipe our own table! What a missed opportunity to raise the already low bar for this key location in the town!

Walk in with no reservation for group of ten (canal boat trip). I understand they were not prepared for a table of ten to arrive, however the pub was empty apart from us and a couple of other tables. We were seated in the glass atrium/corridor which proved to be cold and draughty. We ordered pretty typical menu choices of burgers/steak/lasagne, service of food took over an hour and once arrived was mainly cold. Drinks were good and pricing fair. Staff were very friendly and attentive. I would not discourage people to use this restaurant as maybe had we pre booked we would not have experienced some of the problems we encountered.

Nice hotel staff friendly and service good

The hotel offered a nice glass roofed courtyard as well as other rooms to eat in. The food was good as was the service. They had a Choice of size of meal, which is a really good idea. Went for the regular sized meals which gave a good portion size and priced more like pub grub. Fairly wide choice of food. Guess it would be a really good place to eat when it is sunny but cold or showery.

We did not stay at the hotel but visit once a year. The food is excellent and they serve Church End beer plus they allow dogs, into the courtyard, so it most definitely gets the thumbs up. We had the chicken tikka curry and their meal challenge of a full rack of ribs, goodness, I just thought it was a special on a blackboard but it was enormous! It came served on a giant oval platter with a bed of salad, the ribs, shed loads of chip plus their own homemade onion rings! Plus coleslaw and a tub of sauce. Brilliant service and value for money.

Went in at 13:30 and ordered a simple plain chicken Caesar tortilla wrap. We informed the staff we were in a rush, but guess what? It took them 43 minutes to put microwaved chicken into a pita and put some ready cut salad and tortilla chips on the side. We had to go up to ask for the order 3 times and there was no apology whatsoever, just rude behaviour by staff. Very disappointed and do not recommend the place to anyone, not planning on returning here.

Our room was dirty and when asked to clean up, we were told they would do it in the morning.Sadly nothing changed.The breakfast buffet was cold served in a corridor

Went for Mother's Day lunch. The carvery choice was limited. I fancied the lamb but changed my mind when I saw the shrivelled up piece of meat with fatty streaks in it. No chicken, turkey or gammon. Lots of people were complaining about there being no chicken or turkey. Had pork - turned out to a tough piece of leather that was hard to cut. All the vegetables were overcooked. Roast potatoes seemed to have rubber jackets. Desserts were not much better. My creme brulee was probably the most unappetizing one I have ever had. My wife's chocolate something on a slate was rock hard. She ended up with an upset tummy. The block of chocolate on the tables for the 'mothers' was 'ordinary'. The staff obviously had never been told how to take an order properly or serve or clear the table. One waitress was dressed as if she had just walked in off the street. The chefs looked particularly scruffy as they wandered around.

Its been a while since i have been in here an its not changed very much, it is nicely decorated an welcoming but not very warm.

great rooms service price etc ..couldn't fault this place at we booked three rooms for a family wedding all rooms clean and we all slept well

Took our two grand children for dinner and Paw Patrol Party, Paw Patrol was excellent but the food was very average, dried up meat obviously been plated up for a considerable amount of time and the whole thing only luke warm, enjoyed the party but not the food

We called in at the Red Lion for an evening meal on Friday 5th January as we were looking for a quick bite to eat before going home. I ordered the Chef super food salad (£7.95) and my partner scampi and chips. After ten minutes the waitress came over and informed us they had run out of avacado for the salad and they would replace it with fennel. No problem. When the salad arrived it amounted to a few lettuce leaves, six small pieces of cucumber, three cherry tomatoes and four small pieces of feta cheese mixed in with what looked like diced peppers although it was hard to tell. No fennel although the inner heart of the lettuce had been cut to imitate this. The scampi and chips had both been overcooked and were just about edible. There was one other group of four eating so the premises was not busy. Thouroughly disapointing experience.

We had our works Christmas do last night, which was a meal and disco with a band. The venue is centrally located in Atherstone. Car parking at the hotel is very limited, but there is free parking in town not far away.

We arrived on Saturday 16 December as we were visiting family in Nuneaton & decided to stay in Atherstone as neither of us had been. Fab, friendly hotel & the room was spotless & perfect for us both. We stayed 2 nights & if I were in the area again would definitely return.

Great food good service. Friendly staff and a great atmosphere. Lunch menu was really good and had good variety. The carvery looked good too. Not expensive and I had a beautiful salad with my jacket potato.

We arrived Friday tea time went to our room after a long day and there was very loud music playing...

After reading a few reviews on here about red lion I wasn't to happy with my in laws suggestion to...

Food ok but service is terrible, had to wait at bar for over 20 minutes to get a drink as no one there. Never had our meals together as 2 had eaten there dinner before other 2 came out. Steer clear unless you have a few hours to spare

I cant slleep. Help!!! Supposed to be a hotel but really its a playground for kids. This is shockibg. Im so tired and frustrated.

Room was located down the road not inside the hotel...Very dirty looked like the room had not been used for some timeDead insects and dirty bedding!

Popped in and asked a staff member if they were serving lunch. Felt like we were interrupting their day, none of the staff made any effort to engage with us, although we noticed they were very much engaging with people whom they appeared to know (locals maybe?). Staff noticeably very distant, no effort to make eye contact. Waited to be served but no-one came. Turned out food had to be ordered at the bar. When it arrived the food was greasy, not particularly appetising. The sour cream that came with the nachos was so old it had separated from the side of the container. The surroundings are very pleasant, such a shame the staff and food let the place down. Prices were reasonable.

Second visit in a month, opted for the 'basket' meals, that are served on carded containers. I had the fish selection, 4 goujon/scampi/filo prawns. Disappointed the fill prawns substituted the advertised butterfly prawns I had last time, but they were still good.Efficient service from pleasant staff. Will soon return, it's a nice place.

Had a double room with 4 poster bed nice room clean tidy adequate and all you required ironing board iron hairdryer tv safe. Food ok reasonable standard

I've eaten at this place a few times now and just don't know how I feel, I want to like it because the location is great, the facilities seem to be well looked after and you can always get a table but on the last two visits which have been for different things, a 'quick' coffee and lunch the service just isn't great. When we called in for coffee they basically forgot us, we sat there for around 15 minutes waiting for the drinks and we'd ordered at the bar.... the second time we had lunch, we were one in about 5 tables and again the service wasn't great. We ordered at the bar and it was quite a wait for the food (sandwiches, paninis, nachos) then when the food did come one of the orders was wrong and another person had to wait on their chips. Not great when you're in a group as you feel you need to wait for everyone to have their food and then it just means all the food gets cold. When the food did all come it was ok.... nothing special but you are paying a little bit more than you normally would at a local cafe. So all in all it becomes the place we go to because it's there and has space but not the place you'd choose to go to because of the great food and service. The shocking thing is we will probably still end up going back as you always want to give it another go.

For dinner i ordered lasgane with garlic bread & salad. I had to get a spoon to scoop off all of the oil from the top of my lasagne before i could start eating it. The 'garlic bread' was 2 triangles of greasy stale bread and the salad could have been great, i was nice & fresh, however drowned in some sort of dressing (no mention of this on the menu) I abandoned the entire meal and went elsewhere. For lunch the next day i thought i'd give them a chance to redeem themselves & ordered a burger & chips, played it safe, you cant really go wrong with a burger can you?... Well, i was preoved wrong, bottom of the bun was soggy, top of the bun was burned and the burger was incredbly dry... And also charcoaled... Never again!

I have been to the Red Lion a few times. The food is good, but overpriced I think for what you get. Lots of tables in several areas. The library is a nice place to sit and relax with a drink. Service here can be a little hit and miss.Overall, nothing special and a standard burger/steak etc menu, and prices are a little steep for just a drop in food stop.

Around 30 minutes after checking into my room 2 members of housekeeping opened the door to ask if my room was clean, I was mid way through changing so wasn't the most pleased. The bed was extremely comfortable even though it was 2 singles pushed together. Would definitely stay here again!

Called in for lunch on Saturday 3rd June.As always there was a very pleasant welcome from the staff. Ordered a meal from their new menu all at reasonable prices, and sat down with a drink.Very shortly after, the food arrived. freshly cooked and served steaming hot with a very pleasant waitress.The service and quality is very good all served in clean and pleasant surroundings.Looking forward to my next visit.

After walking around on a Monday evening to find somewhere to eat, we were pleased to find that food was being served here until 9th. The hotel is a gem and although we weren't residential, looked like a nice place to stay.We sat in the conservatory, which is in fact an enclosed courtyard, which was light and comfortable.Service was good and, despite one small mistake with our order (for which the chef personally apologised) the food was of good quality and served hot.We will visit again.

Respectable food with fish and chips being the exception (do not order). Pate was quite good despite the fact that we had to pay 3 pounds to have with our pate. Ploughman's was quite nice. Hard to describe the service as it was literally non-existent. We were sitting in the dining room. After sitting there for 10 minutes with no one stopping by our table (we were 1 of 2 tables in the restaurant) I went to the bar and asked if someone was going to take our order. I was told that it was our responsibility to come to the bar and order our food and wine. The bottle of wine with 2 glasses was given to me so that I could walk back to my table with it. When I got back to the table I realized that the wine had a cork. I walked back up to the bar with the bottle to inform the bartender that the wine needed to be opened. She informed me that she didn't know how to open a bottle of wine. I asked her if she could find someone to do it and she obliged.It's easy to understand why this restaurant is rated so poorly.

went for a friend anniversary party the place its self was a very nice building and very well set out , the food was very good only down side was the 2 bar staff were very slow serving and not observant when it came to who was next in line but all in all a very nice evening

We had a fabulous overnight stay for our anniversary. The evening meal was lovely and the refurbished restaurant looks fab. The room was very comfortable and peaceful and breakfast the next morning was lovely too. An overnight stay felt like a holiday. We will be back x

Had a baguette with friends and sat on comfy sofas in library. Baguette was lovely but expected chips, should have ordered them separately which i didn't realise until it arrived then it was too late.

We visited as a family group for lunch a few days before Christmas, the restaurant was busy with many tables being reserved. However there was enough room to accommodate us. Despite the rush the front of house staff were very friendly when I placed the order. Two of us went for the Christmas carvery option which was delicious. The remainder of the order took quite a time to arrive (understandably), however one plate did not arrive at all. I was just about to make an enquiry when a very surly young waitress finally brought it over without a word of apology and virtually threw the plate onto the table. My sister took exception to this and made a complaint about the service to another member of staff. To her credit this was acted upon and we did receive an apology from the girl in question. Food was fine once it had arrived.

After traveling 7 miles, and looking forward to a nice freshly cooked meal.................We ordered 2 fish and chips, photographs on the menu looked scrumptious, how wrong could this be. Our fish came to the table uncooked with very pale uncooked batter. I sent the meals back to the kitchen, I was refunded but not an acceptable apology to say the least, they made me pay for our 2 coffees we ordered, never asked if we would like anything else, very unprofessional staff. The higher management need to look into this immediately. One member of staff asked me if I would return to the establishment?, obviously the answer was no. Nice place but food shocking, the chef needs a cooking lesson, if he/she cannot cook fish then what can he/she actually cook???????Avoid this place for food!!!!!!!!!!!!!!!!!!!

Choices for weekday evening dining in Atherstone are restricted to the Red Lion Hotel or questionable takeaways. So we ate at the hotel, twice. In addition to dining in the bar area there is a deceptively large dining room with decent sized tables and comfortable chairs. The food was freshly cooked, well presented and tasty. Unlike some other reviewers, we found the bar and serving staff to be polite and helpful. Warning, if you order the hand thrown pizza, you will need a friend with a large appetite!

Had a wonderful afternoon tea. Will definitely go back food was amazing and the staff were so friendly and helpful.

Held at meeting at the Red Lion. Facilities were ok although a little disorganised. Food was nothing special and refilling the coffee, tea and water was never done unless you asked.Would probably use a different venue in future.

i found the choice limiting although the pizzas seemed to be very popular with other guests.I has lasagne which was obviously heated in the microwave and frozen chips.Service was friendly !

Went for a lunch from work today. We ordered two main courses and two drinks, which came and were adequate. However, to finish we decided to order two desserts and two coffees, we ordered at the bar, then they took forever. The coffees were taken to the wrong table and passed round the guests until we pointed out they may be ours. One dessert finally arrived, and looked revolting, it wasn't any of the two that we ordered. When we politely asked Lorraine the waitress about this, she said "You've been brought was ordered on the till, and there is no need to be rude about it", she then turned her back to us and walked off shaking her head, like we had done something wrong. I was just completely and utterly astounded that someone could talk to their customers like this. We left the one wrong dessert and coffees and walked out in shock. I have never posted a review on here before, but honestly I am so furious I just had to warn other people.

The red lion has one of the best sunday carvery in Warwickshire historic building nice venue for a meal great selection of ales

Dined in the Red Lion last Friday night, my husband had ham and eggs which was ok, I had fish and chips, food arrived I couldn't eat the fish as it smelt off and was black, ate a couple of chips and left the rest, there was a wedding on, no one came near our table,eventually a waitress came and cleared plates, waited for her to ask was everything ok, never happened and she hurried off. The following afternoon when we popped in to shelter from the rain and had a drink,we met some lovely local ladies, the ladies had been charged £4.00 for a teapot with 2 teabags! We will never go back.

Went for afternoon tea which was a birthday present. Food was presented beautifully and we sat at a lovely secluded table. Staff were very friendly and helpful. Definitely use again.

We recently arranged to meet my neice in the red loin atherstone for lunch so we could see her young son again what a lovely relaxing afternoon the girls serving and behind the bar made us most welcome and even had time for the little one we had a drink while choosing our meal no rush nice to take your time the menu was verry good and iwas torn between 4/5 meals the portions were big and all freshly cooked we will definetly.go back for a real tasty lunch.

What a terrible hotel.It started by being given a room that stank of cigarette smoke and the lock was broken. The second room was ok as far as amok and lock were concerned but when we came to go to bed we found the cheapest mattress was on the bed, you know the type where you could feel every spring.Needless to say we woke up aching from head to toe.The worst is still to come. Breakfast : We arrived at the breakfast area and found it totally decimated. No beans, eggs, cereal, toast, hot water, or glasses. After waiting with others for items to be replenished,I went to Reception to complain. After a few minutes 2 girls came out to look and meet a tirade of what people were waiting for. It then took a good 10 minutes for the missing items to be replaced.After trying to eat the breakfast we wish we hadn't bothered, as the sausage were not only cheap ones but had been kept hot for too long and dried out, as had the black pudding, which was like cardboard. The scrambled egg when it came had been cooked far too long. All in all a terrible experience.

Down from Scotland for a family wedding nearby. Rooms were tiny, small windows so very little air made them very stuffy. Was cheap so suppose we got what we paid for.