The Surrey Docks - JD Wetherspoon in Southwark

A mistake was made on the app where even though a free drink is included in the price of the meal, one was not given. Even after discussing it with a member of staff and showing them the prices and what we paid, because it hadn't shown up correctly on the app, we were left without drinks. Poor customer service

Typical weatherspoons, loud , full of Millwall supporters, CHEAP, THE PLACE TO BE..

It's a Wetherspoons - cheap food and drinks. Was impressed with their orderly queueing system.

No drinks after 23.40 on a Sunday? I was running from London bridge to get a drink and the staff did not want to serve anyone after 23.45 . Sunday they should be more flexible as after work people wants to have something to drink!

Can be crowded Some supply problens currently

Small group of girls arrived and ordered drinks. Chose to sit at a table in a corner away from older men and got refused service because we ‘messed with their close down’ an hour before closing. Didn’t even ask us to move to a different table but suddenly annoyed because we sat down. Felt very misogynistic and attacking towards our group for no reason. Classic case of men being upset by women existing. Also received intimidating looks from the bar from multiple staff members which made us very uncomfortable.

Group of 9 sat at table - told not to combine the tables, so we moved to another section close by. The staff member got irritated that we had moved there and then proceeded to not allow service as we had “not done as told” despite not being asked to move. Would have moved if asked and shown a table, but was not offered that opportunity and instead just plainly refused service. Weird response to an otherwise friendly group.

Absolutely terrible wouldn’t recommend to your worst enemy. If pubs were an ick this would be it. A group of girls sat down and were told we could not move the table to sit together so sat on some other tables next to each other away from the men in the pub. Received some dirty looks from the bar throughout our stay. Were refused service for sitting down/ just being women in a space. Despicable, sexist and possibly homophobic.

Good food and drink, at sensible prices. Well worth a visit

Great little find! Had gone to Minecraft quite early so was finished before 11am. Was able to come here for breakfast which was delicious and very cheap! Used app but delivery of food and drinks to our table by staff was great. No complaints!

Sitting the day it's nice at the back under the skylights

Best Wetherspoon's I've been in,great place for pre match drinks, Millllllll

One of the best JD Wetherspoons in London!

All the staff were friendly & helpful, Food tasted great. The service was a big slow. Not too bad a choice of beers on tap

Great cod, chips and peas. Thin , crispy batter, lovely tasting cod inside. Including a pint of Guinness. £9.10 all in! Got to be the best value in London

It's one of the best pubs in the southeast.

Nice wetherspoons, food was good and a pint of shipyard was under 3 quid which is amazing in London, the staff were, friendly and the service was quick.

Not bad Wetherspoons but a bit dark and outdated, could do with a spruce up

The Food was great and delicious. The prices here are fair aswell. Unfortunately the blonde staff member was extremely rude, accusing me of ordering the wrong thing. We also asked her nicely to clean up our table, but at the end we had to clean it up ourselves, while she walked around the restaurant pretending to work. The male server with the glasses on the other hand was very understanding and friendly, offering a Solution to our problem.

Good day everyone! I want to share an unpleasant and incompetent incident involving a bartender at this pub. Here's what happened: I approached the bar and waited in line to place my order. When it was my turn, I politely and courteously asked for some nachos and an alcoholic drink. The bartender, a short woman with red hair, replied that she wouldn't sell me alcohol because I was drunk. But I wasn't drunk. After that, I asked for the name of this rude and incompetent girl so that I could inform the manager of this pub to take preventive measures against such an employee who cannot work at the bar with such an attitude and take orders. I want to address the owner of this wonderful pub, which I frequent often, so that such individuals do not work at the bar and take orders. She doesn't know how to tell when someone is drunk and when they are not, and as a result, customers are lost, as happened to me yesterday.

Terrible Experience – Avoid This Place! I’ve never experienced such awful service in a pub before. We were a group of friends, had one pint each, and were planning to enjoy our evening. However, for some bizarre reason, the staff suddenly refused to serve us any more drinks—without any explanation! We were completely sober, well-behaved, and just trying to have a good time. The attitude of the staff was rude and unprofessional, making us feel completely unwelcome.We can’t rule out that their refusal was related to our nationality, as they clearly noticed our accent. If that’s the case, it’s absolutely unacceptable! If they treat paying customers like this, I honestly don’t understand how they stay in business. Definitely NOT recommending this place to anyone. Avoid at all costs!

Terrible service! I went to this store completely sober, yet the rude cashier refused to sell me alcohol, claiming I was “too drunk.” She was extremely disrespectful and dismissive, refusing to listen to me at all. This kind of attitude is unacceptable. If you’re looking for good customer service, avoid this place!

The best spoon in London, you won’t find a cheaper place. Surrounded by cockney accents what more could you ask for.

Great pub friendly staff, nice on a summer day to sit outside

Staff are very helpful and friendly nice pub

The best deal. Amazing food in affordable price.

Needs a refurbishment, very grubby

I was shocked to see all food are spicy. Except desserts and vegetarian dishes. I wanted to get some chicken wings, a supposedly classic pub and bar food, but there were none. Only with chilly and super spicy (🌶️ 🌶️🌶️) or chicken breast. No BBQ chicken wings, no breaded chicken wings (only those spicy hot ones). Next time I bring my own chicken wings…or just go elsewhere.

I don't expect much from a Wetherspoons but this pub delivered much less. Tables were not being cleared and service was very slow I made the mistake of using the app which meant I was given the lowest priority. Having waited 20 minutes for my drinks I went to the bar where I was told to join the queue, I managed I assume to be management asked what was wrong and I explained I had ordered 20 minutes ago and was told they were busy and short staffed. I said "That's a you problem not a me problem "and why are people ordering at the bar after me and getting served before me?" The barman then became aggressive asking who I was talking to and trying to make poor management my fault. A thoroughly unpleasant place.

I went here for breakfast today which was nice and all good don't get me wrong. But being ignored after saying thank you and have a good day to a waitress with blonde hair who just nodded instead of friendly conversation I felt like it was rude and unprofessional to ignore me, I been coming to this Wetherspoons for ages and am well known by the staff. For them to ignore me makes me uncomfortable to not come back. When I left I said to her and the other staff before walking out "Friendly Conversation don't hurt" And they looked at me like I'm a problem when the blonde girl and the rest of the female staff know exactly what they are doing. Disgraceful this generation this how people expect you to make a effort for them to make a effort for you back same with friendships. Shame in these staff members who can't take 1 minute 5 minutes to be nice in return to me. Cunts.

Great local pub As with all wetherspoons it's great value for money Can't believe they stopped selling san Miguel lager 😭and relaced it with rubbish

Quick service and very good portions, a very good trip to the pub and one of the better Wetherspoon's I've visited.

Say what you want about Spoons as a chain, but we got 2 pints for a little over £5 and I have not heard of that in London. So 5 stars for that alone

Nice business with nice employees and good prices. You can pay by card or cash. It is ordered at the bar.

Good place to relax with your drinks 🍻

Best of best. Thank you for all staff for always doing their best.

Always a clean pint and fair quality food at a very reasonable price . Good location for trains and bus make it an ideal venue a quick drink or long session . Friendly staff and service on the day I visited CF

It was a spoons , didn't expect any thing different

Nice atmosphere. I enjoy the sign that said not fried food. I especially like that they had to state no Chips as well. 🤣

It’s a classic J D Wetherspoon restaurant, offering a great atmosphere, affordable prices, and a wide selection of food and drinks. The menu includes traditional British pub dishes, hearty breakfasts, and a variety of international options. The drink selection is impressive, featuring local ales, craft beers, and refreshing cocktails. The service is usually quick, and the relaxed setting makes it a great spot for both casual meals and social gatherings. Personally, I highly recommend it!

Local Spoons. Great staff, needs some Wetherspoon love as looks a bit tired.

This is really nice budget place. I’ve been 3 times here, always packed. Yesterday I’ve ordered Scottish burger, but I was advised that ingredients not in stock. Defo will try next time, as it was so packet. People are friendly, place is clean, fast service and food is just right for me and some vegetarian options are available as well.

Good atmosphere before the Millwall game. The food was excellent (fish and chips) and the price was low. Ok price was also significantly lower than in central London.

Blu lady on the bar is very arogant.

They serve alchol at 9am tramps go in for cheap pint,There pub food is terrible microwaved food iceland syle frozen curry, and lasagnia check you tube if you dont beleive me. Better off buying from iceland than eating in wetherspoon eg £1.00 iceland, £6.95 wetherspoons. Drug dealers walking in and out,homless shelter , body odour, high turnover of staff this place is trash with bouncer on the door most london wetherspoons staff walk around like military police with hand held radios very intimidating atmosphere.

My first visit to any weatherspoon. The chicken wings are surprisingly good, crunchy and juicy. The pizza is decent. Staff are friendly.

I had a great time at Wetherspoons in Surrey Quays. The food was tasty, affordable, and served quickly. There’s a good selection of drinks, and the staff were friendly and efficient. The atmosphere was relaxed, and the place was clean and well-kept. Definitely a great spot for a casual meal or drinks with friends!

Bottom line: a great chain pub. Stopped in for breakfast, so a weekday at 10:00, and it was not too crowded. Easily found a table and ordered at the bar. The bartender was friendly and efficient and the food arrived shortly. I had the full English which was plentiful and good tasting. The sausages are exactly what you would want, the eggs cooked well, the hash browns crispy, and of course the beans, mushroom, toast and ham as an accompaniment. All was very reasonably priced. My companion had the fruit and yogurt (again with a generous portion) and toast. We both had coffee which was self service (and free refill) from a machine that allowed you to choose latte, espresso, black, and a number of other preparations. All in, the total came to about £13, which I thought was very reasonable given the quality and quantity. Definitely worth a repeat visit.

Great place for great value breakfast, lunch or dinner.

The Asian guy who served us was very friendly and polite the best service in all Spoons I've been to. Generally staff who served tables are friendly and polite but the Asian dude was awesome! Went there 29/12/24 from 1pm to 9pm

I always like to go to a Wetherspoon.

Great place to visit before the Milwall match. Affordable prices, full of locals and great good options!

Very spacious pub. Everything you would expect of a wetherspoons. Nice food, not expensive

I’ll tell you what they have drinks here and by golly I love drinks! Hell yeah!

Packed before a Millwall home match. Home fans only.

I meet friends here every other month and as you'd expect with this franchise the food and beers are well priced and good. The only complaint I had was that gammon was back on the menu but they didn't have any. Funnily enough they didn't have any gammon on my next visit either so don't know why they keep it on the menu. I've been back a few times since and they've had the gammon in stock and it's been a great meal. It's worth checking if Millwall are playing at home in the evening as it can get very busy between 5pm and 7pm. The TV is usually on but without sound but exceptionally the turn the volume up like for England games. I was there when the Euros semi final was on but it wasn't packed out. They do a good range of food, I had a pizza on my last visit.

Hate this place, usually avoid, but a friend wanted to go. Line up for service, & dont get it wrong or both staff & customers get VERY upset.

Lovely pub, pre and post Taskmaster drinks, sat outside. Drinks a good price for location. Had to move inside at 11pm for noise restrictions

Got kicked out because i took a picture of the bar. no bad intentions. The stuff was shaking and on a powertrip. Anyways left whithout ca using a scene

Food was great, cheap beer as you’d expect from a Wetherspoon even in London. And the bonus, only one flight of stairs to the toilets😃👍

Good food at a good price, thank you

Couldn't get onto website to order food just kept buffering

Typical Wetherspoons pub and grub. Friendly staff. Can get very busy later in the day, especially when it's match day.

Wetherspoon Surrey Quays is my local pub, and while it has its perks, there are some areas that could be improved. When it comes to customer service, it's a bit of a mixed bag. Some staff are friendly and attentive, while others seem disengaged or simply unhappy to be there, which can detract from the overall experience. The food is reliable—typical Wetherspoon fare. My go-to dish is the chicken tikka masala, which I find to be one of their best options. However, one recurring issue I've noticed is the cleanliness of the cutlery. On multiple occasions, the spoons have been dirty, and we've had to ask for replacements. What's disappointing is that staff rarely apologize for this, which feels like a lack of attention to customer care. As for the atmosphere, it’s quite nice during weekdays, providing a relaxed space to unwind. It gets busier in the evenings, especially from Thursday to Sunday, but we've never had trouble finding a table. It can get a bit loud when there are larger groups, but it's manageable if you're not looking for a quiet meal. Overall, while it’s convenient and offers decent food, the inconsistent service and occasional cleanliness issues have been a letdown at times. The atmosphere is generally good, but bear in mind it can get louder on weekends.

Never seen prices less than here in proper London! Food pretty meh though

What a great start to the day. A full English breakfast for an English gentleman

Ben is proper class, made the night a 10/10

Very busy around the Millwall games. Good place to sit.

A nice front garden soaking up the atmosphere and watching the local community. I had nachos and a very good American pale ale for less than £10. Great prices for London where you can expect to pay a tenner for nachos and £6 per pint.

Asked for medium steak, was tough as leather

Very good toilets, beer and nice guests!

Great selection of food - many options in menu, everyone can choose something. And all this food is available till late hours (and from early morning) and mostly good (pub classic, burgers, pizza, potatoes, salads). Very reasonably priced. Beer is cheaper than in other pubs (Wetherspoons’ feature) and assortment is good. Very convenient app, so it is easy to order from table without queuing at the bar. Plenty of space and seats. Fast service. Great option to eat in quickly - like a canteen. Some dishes are really better / not worse than in more expensive places. Minuses: visitors can be very different (people coming for cheep booze), atmosphere is not very cozy (slot machines, etc.). However, great value for money

Spacious space, beautiful and romantic scenery

WOW give staff a pay rise Honest prices hard working staff

Boiling beers, rude bartenders. Had to pay at least twi beers to find a drinkable one. They refused to exchange my extremely warm beer

After getting a lukewarm beer, we asked for changing it, but the staff responded a big NO!

Hi to Fino, the beer was warm. Even not room temperature. And they refused to change it, i had to buy another glass. Wıll not be coming in the future

Prices very good outside sitting area should be segregated smokers and non smokers l had to leave early to much smoke in my face literally

A proper cheap spoons especially for London and good outside seating

Worse wetherspoons I have ever gone to . Didn't even bother to finish my food just got up and walked out .

Medium sized Wetherspoon near Surrey Keys Shopping Mall and Tube. Good range of seating and outdoor space that wraps around the pub frontage...plenty of seating too... Good Atmosphere. Friendly staff, quick service and great prices.

Always guaranteed good service and the relaxed atmosphere

Impressed by the historical displays celebrating the local area's rich past, adding a unique touch to its welcoming atmosphere. I've added it to my barguide.london site too!

Service with a smile, very friendly and good value for your money. 😁😁.

Wetherspoon is an affordable pub and the one in Surrey Dock has a great atmosphere.

Beautiful place, great staff Careless, we waited over an hour to be served, I ate the worst pizza of my life, my wife's salad was served in a cup of cappuccino, my children's two HBs were good, very dirty bathrooms

Tell you what, folks. This place is bloody lovely. You are first greeted with a spacious outdoor smoking area with multiple benches and ash trays. This leads into the general area when my mates and I sat down for probably the best spoons food ever. We all love spoons food, but this food was BUSSIN!!! We came about midday and it was super quiet. Folks, I’d recommend the brunch: English breakfast for girls like me that can’t eat a lot. The staff were also very lovely and the toilets were in tip top shape.

Typical wetherspoon pub. Has a nice outdoor area which is a good spot for a drink in the summer months. The service is prompt and the staff are nice and friendly.

Having to queue for a beer for 10 minutes when it wasn't even full is poor. Management clearly picked a pulse over people who wanted to work. Avoid.

Top of the pop's. Lovely staff and customers. Really enjoyed my time there.

Amazingly priced meals, served fast, good coffee and always plenty of places to sit either inside or outside. A regular meeting point for my work colleagues and I when we are in Canada Water.

Cheap night out food is reasonably priced and the drinks. Not too noisy a great evening of people enjoying themselves

This is probably the cheapest weatherspoons I've been to. Very good prices, has a nice terrace area and gets quite full.

Although their traditional English breakfast reminded me of my canteen / cafeteria brunch during secondary school, the meal was highly affordable with unlimited refill of coffee and tea. The pub was nicely decorated and localised with the area-specific history written on the walls!

You can expect the usual good prices, reasonably tasty food and the feeling you won't spend a fortune to enjoy a nice meal and drinks

Not bad as wetherspoons go and the cheapest pint in London, but there's just something very depressing about the place, certainly not helped by the gigantic betting machines everywhere

Nice place to have a breakfast 🥞 they have plenty of options, reasonable prices, service was good, 👍

It's very rare I'd recommend a Weatherspoons. We all know what the King gammon said around brexit time but this place is probably the best of the lot. The food and drink are decent and obviously very cheap. Sure it's got your typical roughness as it's a Spoons and a few too many slot machines but other than that it's a regular for a cheap drink to catch up with friends after work.

I really like Wetherspoons for the reliability. You know you will always get a cozy atmosphere with quick and efficient service by the staff. You also always know what quality the food you're getting will have. But I decided to try some food I hadn't had before. A double American burger. I tell you it was dead on so many levels. It's like they unwrapped a boring McDonald's burger and put it on a plate. The chips weren't really that exciting either. I wouldn't eat that again EVER! The drinks were lovely though. Regarding the atmosphere, I really liked it.

Very Cheap for London, other than that it's typical weather spoons. One of the people serving us was a bit grumpy but I'd be the same if I were working on a Saturday morning . Got a the breakfast deal it was decent for the price!