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4.1

Based on 2.165 opinions finded in 1 websites

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Nº 667 in 1517 in Southwark

CUSTOMERS TALK ABOUT DISHES WITH..pay
Score
OpinionsNoteGoogle2.1654.1

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Food was great, cheap beer as you’d expect from a Wetherspoon even in London. And the bonus, only one flight of stairs to the toilets😃👍

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Shaun Higginbotham . 2024-10-29

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Good food at a good price, thank you

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Terry Slater . 2024-10-24

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Typical Wetherspoons pub and grub. Friendly staff. Can get very busy later in the day, especially when it's match day.

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Helen Wimble . 2024-10-19

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Couldn't get onto website to order food just kept buffering

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Nettie Field . 2024-10-19

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Wetherspoon Surrey Quays is my local pub, and while it has its perks, there are some areas that could be improved. When it comes to customer service, it's a bit of a mixed bag. Some staff are friendly and attentive, while others seem disengaged or simply unhappy to be there, which can detract from the overall experience. The food is reliable—typical Wetherspoon fare. My go-to dish is the chicken tikka masala, which I find to be one of their best options. However, one recurring issue I've noticed is the cleanliness of the cutlery. On multiple occasions, the spoons have been dirty, and we've had to ask for replacements. What's disappointing is that staff rarely apologize for this, which feels like a lack of attention to customer care. As for the atmosphere, it’s quite nice during weekdays, providing a relaxed space to unwind. It gets busier in the evenings, especially from Thursday to Sunday, but we've never had trouble finding a table. It can get a bit loud when there are larger groups, but it's manageable if you're not looking for a quiet meal. Overall, while it’s convenient and offers decent food, the inconsistent service and occasional cleanliness issues have been a letdown at times. The atmosphere is generally good, but bear in mind it can get louder on weekends.

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Judith Callol . 2024-10-18

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Never seen prices less than here in proper London! Food pretty meh though

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Harsh Vardhan . 2024-10-15

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What a great start to the day. A full English breakfast for an English gentleman

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Lewis Pennington . 2024-10-06

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Ben is proper class, made the night a 10/10

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Ryan Spaulding . 2024-10-02

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Very busy around the Millwall games. Good place to sit.

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Der Sprecher Studio (Gerold Rachlinger) . 2024-09-20

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A nice front garden soaking up the atmosphere and watching the local community. I had nachos and a very good American pale ale for less than £10. Great prices for London where you can expect to pay a tenner for nachos and £6 per pint.

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paul brown . 2024-09-18

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Asked for medium steak, was tough as leather

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Tom Owen . 2024-09-17

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Excellent atmosphere, great place to share, variety of food and cheap, good service, highly recommended Excellent atmosphere, great place to share, variety of affordable food, good service, highly recommended

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SER GUILLERMO DE SOUSA ABREU . 2024-09-14

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Very good toilets, beer and nice guests!

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Paul D . 2024-09-13

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Great selection of food - many options in menu, everyone can choose something. And all this food is available till late hours (and from early morning) and mostly good (pub classic, burgers, pizza, potatoes, salads). Very reasonably priced. Beer is cheaper than in other pubs (Wetherspoons’ feature) and assortment is good. Very convenient app, so it is easy to order from table without queuing at the bar. Plenty of space and seats. Fast service. Great option to eat in quickly - like a canteen. Some dishes are really better / not worse than in more expensive places. Minuses: visitors can be very different (people coming for cheep booze), atmosphere is not very cozy (slot machines, etc.). However, great value for money

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Vladislav Shubin . 2024-09-11

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Spacious space, beautiful and romantic scenery

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Liên Liễu . 2024-09-09

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WOW give staff a pay rise Honest prices hard working staff

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Hulk Headcase . 2024-09-09

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Hi to Fino, the beer was warm. Even not room temperature. And they refused to change it, i had to buy another glass. Wıll not be coming in the future

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Zınar Sansur . 2024-08-30

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After getting a lukewarm beer, we asked for changing it, but the staff responded a big NO!

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Mazn Ghafoor . 2024-08-30

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Boiling beers, rude bartenders. Had to pay at least twi beers to find a drinkable one. They refused to exchange my extremely warm beer

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neval sansur . 2024-08-30

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Prices very good outside sitting area should be segregated smokers and non smokers l had to leave early to much smoke in my face literally

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Robert Johnstone . 2024-08-28

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A proper cheap spoons especially for London and good outside seating

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Culann Walsh . 2024-08-27

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Worse wetherspoons I have ever gone to . Didn't even bother to finish my food just got up and walked out .

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B Frampton . 2024-08-27

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Always guaranteed good service and the relaxed atmosphere

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Paul Lambert . 2024-08-23

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Medium sized Wetherspoon near Surrey Keys Shopping Mall and Tube. Good range of seating and outdoor space that wraps around the pub frontage...plenty of seating too... Good Atmosphere. Friendly staff, quick service and great prices.

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Eric Bagshaw . 2024-08-23

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Impressed by the historical displays celebrating the local area's rich past, adding a unique touch to its welcoming atmosphere. I've added it to my barguide.london site too!

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Vicky Simmance . 2024-08-19

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Service with a smile, very friendly and good value for your money. 😁😁.

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Susan King . 2024-08-16

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Beautiful place, great staff Careless, we waited over an hour to be served, I ate the worst pizza of my life, my wife's salad was served in a cup of cappuccino, my children's two HBs were good, very dirty bathrooms

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Vincenzo Francesco De Lorenzo . 2024-08-10

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Wetherspoon is an affordable pub and the one in Surrey Dock has a great atmosphere.

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Ana María SJ . 2024-08-10

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Tell you what, folks. This place is bloody lovely. You are first greeted with a spacious outdoor smoking area with multiple benches and ash trays. This leads into the general area when my mates and I sat down for probably the best spoons food ever. We all love spoons food, but this food was BUSSIN!!! We came about midday and it was super quiet. Folks, I’d recommend the brunch: English breakfast for girls like me that can’t eat a lot. The staff were also very lovely and the toilets were in tip top shape.

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Annike Tan . 2024-08-07

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Typical wetherspoon pub. Has a nice outdoor area which is a good spot for a drink in the summer months. The service is prompt and the staff are nice and friendly.

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Ian Deegan . 2024-08-04

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Having to queue for a beer for 10 minutes when it wasn't even full is poor. Management clearly picked a pulse over people who wanted to work. Avoid.

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R Smith . 2024-08-03

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Top of the pop's. Lovely staff and customers. Really enjoyed my time there.

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Mark Worth . 2024-08-03

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Amazingly priced meals, served fast, good coffee and always plenty of places to sit either inside or outside. A regular meeting point for my work colleagues and I when we are in Canada Water.

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Lee Jones . 2024-08-01

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Cheap night out food is reasonably priced and the drinks. Not too noisy a great evening of people enjoying themselves

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Tina Kacici . 2024-07-31

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This is probably the cheapest weatherspoons I've been to. Very good prices, has a nice terrace area and gets quite full.

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L K . 2024-07-26

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Although their traditional English breakfast reminded me of my canteen / cafeteria brunch during secondary school, the meal was highly affordable with unlimited refill of coffee and tea. The pub was nicely decorated and localised with the area-specific history written on the walls!

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Yvonne Tong . 2024-07-19

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You can expect the usual good prices, reasonably tasty food and the feeling you won't spend a fortune to enjoy a nice meal and drinks

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CitizenOfTheWorld . 2024-07-19

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I meet friends here every other month and as you'd expect with this franchise the food and beers are well priced and good. The only complaint I had was that gammon was back on the menu but they didn't have any. Funnily enough they didn't have any gammon on my next visit either so don't know why they keep it on the menu. I've been back a few times since and they've had the gammon in stock and it's been a great meal. It's worth checking if Millwall are playing at home in the evening as it can get very busy between 5pm and 7pm. The TV is usually on but without sound but exceptionally the turn the volume up like for England games. I was there when the Euros semi final was on but it wasn't packed out.

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Andrew Self . 2024-07-10

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Not bad as wetherspoons go and the cheapest pint in London, but there's just something very depressing about the place, certainly not helped by the gigantic betting machines everywhere

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George Davies . 2024-07-10

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Nice place to have a breakfast 🥞 they have plenty of options, reasonable prices, service was good, 👍

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Aranza Mendizabal . 2024-07-09

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It's very rare I'd recommend a Weatherspoons. We all know what the King gammon said around brexit time but this place is probably the best of the lot. The food and drink are decent and obviously very cheap. Sure it's got your typical roughness as it's a Spoons and a few too many slot machines but other than that it's a regular for a cheap drink to catch up with friends after work.

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Boozers London . 2024-07-05

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I really like Wetherspoons for the reliability. You know you will always get a cozy atmosphere with quick and efficient service by the staff. You also always know what quality the food you're getting will have. But I decided to try some food I hadn't had before. A double American burger. I tell you it was dead on so many levels. It's like they unwrapped a boring McDonald's burger and put it on a plate. The chips weren't really that exciting either. I wouldn't eat that again EVER! The drinks were lovely though. Regarding the atmosphere, I really liked it.

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Christian Jakobsen . 2024-07-03

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Very Cheap for London, other than that it's typical weather spoons. One of the people serving us was a bit grumpy but I'd be the same if I were working on a Saturday morning . Got a the breakfast deal it was decent for the price!

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Ashford Reid . 2024-06-26

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Black Lady behind the bar is rude, she made a cocktail items missing meant to have fresh strawberries in the drink, the presentation of the cocktail with rubbish I can do better than that.

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Jo Jones . 2024-06-25

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Guinness for a reasonable price, classic pub carpet, what's not to like? Great little watering hole, get yourself down there for a libation.

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Hamish Craig . 2024-06-17

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Lovely weatherspoons pub. Plenty of outside seating and lovely staff.

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Cathal Dowling . 2024-05-26

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Lovely pub, good food and service!

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Sue Knight . 2024-05-21

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Absolutely incredible, a charming place

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Colonia Colonia . 2024-05-16

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Pub went downhill rapidly after last summer. Had a live catapillar on my pizza once and never ordered food again. Expect drunken mums being served whilst their children scream the pub down. Rude security at the weekend and the chubby woman who says she runs the place was really abusive when I told an inexperienced bar person that off premises licence is needed to put unopened cans over the bar. I definitely won't bother to visit the Surrey Docks again now the Printworks has closed. Probably best not to order a Guinness unless you want two or more inches of head instead of pint as my Dad gets upset when served head instead of Guinness and the staff don't care about the presentation of your drinks they would rather treat you as a problem than provide customer service. Unfortunately there are not many local independent pubs in Surrey Docks anymore so unless you specifically want cheap booze with a bad atmosphere you are better off going somewhere else if you want to take a partner out. Artwork is pretty poor compared to the Watch Tower in Lewisham and the Surrey Docks is a lot dirtier carpet and table wise compared to the Watch Tower. The only thing going for this place really is the cheap booze all the atmosphere probably left because the place is untidy with bad management. If you are prepared to get on a the closest decent Battle Cruiser is The Duke on Creek Road via 188 or 199 bit more of a walk on a 47.

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Tim Andrews . 2024-05-15

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Superb value and a great atmosphere...

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Gideon Carr . 2024-05-13

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Excellent Watering Hole that's got the Wonderfull South London Touch and the People to Boot.

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John King . 2024-05-13

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Good around, just need to pay attention to drinks order, no glass with ice.

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Kevin Paul Hunter . 2024-05-12

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Very BAD experience with the workers in this pub, including MANAGER, bartenders & SECURITY. Extremely rude and unbothered to give a good customer service experience. In my opinion, if you don’t like being nice and friendly, DO NOT WORK in these type of jobs. I love wetherspoons, and I am upset this is the type of workers there is in my local one. The attitude and energy they put onto the people is honestly disgusting and disappointed. The amount of people saying the same thing is ridiculous.

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Darcy Valencia . 2024-05-10

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Standard wetherspoons grub served quite promptly. Always interesting to see the locals massaging their drinks and papers at 9am

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Jaco van Niekerk . 2024-05-08

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Annoyed staff because we moved a table. A bit rude, not tellings us, but comments with other customers, completely inappropriate when other people had moved tables too. Other than that, food and drinks good and staff at the bar helpful.

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Clara Fernandez . 2024-05-06

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Breakfast, lunch, dinner, all extremely affordable! Beers are really cheap too!

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Sascha Korinek . 2024-05-05

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They have a nice outside area however the restaurant is not very clean and the service is a bit slow even if not full. The food is standard Wetherspoon food.

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Lorena Maccioni . 2024-05-04

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The staff were so unnecessarily rude. It's the first time I've seen bar staff actually insisting that the customers queue in a line, away from the bar. It's cheap, but barely worth it.

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Alex Potts . 2024-05-03

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Only problem is toilets are so far away. Apart from that it's great

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Freya Finch . 2024-04-28

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The security guard didn’t want to let me in because according to him 00:15 was late. My friend was inside waiting for me. He made my friend go out in vain to talk about it, but the other security guard was spending time with some customers that could even go in and out of the place.

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David Estay . 2024-04-14

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Best Michelle stare I have seen

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Fabian Wolter . 2024-04-13

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Prompt service. Cask ale in great condition.

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Richard Palmer . 2024-04-12

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Usual Wetherspoon fayre. Regular haunt of Millwall Fans. Friendly atmosphere plenty of locals of which I am one. Friendly staff. Extremely clean facilities.

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Richard Wilson . 2024-04-09

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When you order the first bottle of wine before your friends descend for more and you’re told they only have 2 wine glasses! Alternative option, would you like a champagne flute (this place hardly looks like a champagne venue btw) or one of the grim limescale stained gin glasses!! At least the Zana Pinot Noir was decent! No atmosphere what so ever - no background music - maybe we’ll change that soon!

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Andrew Wright . 2024-04-02

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Average service, food and drinks. Compared to the price nothing to complain about.

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Benedek Farkas . 2024-04-02

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Good pub, good service, amazing fruities but we have been bamboozled by the smallest loft hatch in the world.. don’t know what it could be used for!

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Henry Mathieson . 2024-03-29

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Gunness was not the best and the bun on my mates burger was burnt a bit but the staff are lovley and were helping out

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irenijus . 2024-03-25

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Wetherspoons is a great British pub chain. You can't beat their food and drink prices. I remember going there a few months back and enjoying the most wonderful plate of Wiltshire cured breaded ham, eggs and chips. Popped in yesterday and ordered the same. It was truly awful. The ham was wafer thin (two circular slices), processed, grisly and watery on the outside (from the packed it had just been extracted from). The eggs were perfectly cooked but so tiny they could have come from a sparrow. Chips were fine. Only thing missing was HP brown sauce and alcohol-free Guinness, which I'm now addicted to. Come on Wetherspoons, pull up your socks please. Thanks :)

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Rod Mitchell . 2024-03-25

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The worst customer service I've experienced in my life

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Gavin Haywood . 2024-03-23

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popped in for lunch on my own today. Just like to say very friendly and very nice spoons

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Rock MK . 2024-03-05

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Always a clean pint and fair quality food at a very reasonable price . Good location for trains and bus make it an ideal venue a quick drink or long session . Friendly staff and service on the day I visited CF

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CF908 . 2024-03-02

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Where else in London are you still gone find a full English breakfast including coffee for £7? Love Spoons!

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igor bekaert . 2024-02-23

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A top-tier spoons. The heart of Surrey Quays.

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Michael C . 2024-02-17

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Great Pub for a pre match drink (Millwall.F.C), it has an Old School feel about it and that's not a bad thing at all, if your not into real London folk there are plenty of yuppie rip off places near by.

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Lucy Bartley . 2024-02-16

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Very good English breakfast and delicious coffee. Kind and friendly staff.

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Cécile Leroux . 2024-02-16

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I want to leave a written note that Chloe, a bartender in the pub was really rude to us and made us feel very uncomfortable, so much that we decided to not order food and leave early. She did absolutely no effory yo help or make the clients feel comfortable, quite the contrary.

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Adrastea Music . 2024-02-16

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Good traditional London pub. Cheap beer, food is sometimes good, reasonable service, pleasant atmosphere. I recommend

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Piccolo Zoppo . 2024-01-18

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Great spoons adjacent to the Overground station. Busy pub but found a seat. Good range of beers available. Didn’t have time to try the food.

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Graham Cave . 2023-12-29

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Comida boa e um ambiente muito agradável.

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júlia colin . 2023-12-26

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this pub is quite good but the employees here are completely uneducated, they accuse you of non-existent and untrue things

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R H . 2023-12-21

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The bartender does not respect customers who come to feel good

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Romeo Danuta . 2023-12-21

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Great Pub, very good location, friendly and polite staff, toilet 🚻 was clean .

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Florin Miron . 2023-12-14

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Great food, atmosphere and prices

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Cristiano Gomes . 2023-12-09

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Nice local pub with great prices specially to be in London, food is ok, but for the price its what you can expect. I come here very often with my friends.

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David London videographer . 2023-12-08

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Good place to take your friends or family or have a good time.

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WAYNE PAUL LEARY . 2023-12-04

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One of my favourite Spoons. Not my local but I make an effort to come here.

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Lee . 2023-12-02

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Swift service when ordered on app.

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Jason Valentine . 2023-11-23

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Tasty breakfast at good price. Thank you 😊

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Vic . 2023-11-20

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Food is great and the staff are friendly.

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Patricia Bailey . 2023-11-13

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Dreadful place. It's full of local people drinking. Go to another pub

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Raven of Rotherhithe . 2023-11-10

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It is what it is. OK food, OK service, good beer

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Dan HARRIS . 2023-11-09

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Pub de quartier sympa. Parfait endroits pour boire une petite bière dans l'ambiance typique de Londres.

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Bertrand Jorite . 2023-11-05

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*The staff seem abit of standing if they so not know you, but with the locals friendly... *Like all of the Witherspoons a lot of history to read about...

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Colin McNeill . 2023-10-29

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Usual Wspoons nosh but well made and served. Ales in top Nick and a just a few pence over 2 quid a pint. Staff very efficient and kept tables clean even when very busy. Local good folk, made this visitor welcome. A proper pub in a proper bit of Sowf Lunden.

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barmy rocket . 2023-10-28

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Good customer service and good atmosphere

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Reece Sang . 2023-10-19

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A spoons that actually makes you queue to get served at the bar. Quite a deceptive pub, looks massive from the outside, but quite small inside, big outside garden area so you can take in the sights and sounds of Surrey Quay. I really weren't keen on the queue to get served so I just ordered on the app, very quick service considering how busy it was

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Dan Gly . 2023-10-15

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Surrey Keys pit stop pub, good for a low cost drink or bite before heading into the nearby overpriced entertainment spaces.

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Alex Conkleton . 2023-10-13

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My first visit to The Surrey Docks. The pub was busy but well-maintained. The staff were friendly and attentive and the real ales that I tried (3) were in top condition. The member of bar staff saw that I was using a crutch for mobility and offered to take my drinks to my table. The pub isn’t local to me but I will make a point of visiting again.

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Rob Healy . 2023-10-10

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Will be back soon especially for the super Sunday ale prices.

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Mile O . 2023-10-10

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Most of the food was overcooked and rubbery, burnt gammon and broken yolk on the egg, looked a mess. Mixed grill pretty much all overdone. Wouldn't give sauce for chicken wings and told me I needed to order it separately on the app. Seemed a little silly after having ordered the wings, surely giving us a sauce wouldn't have been that difficult.

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Kathryn Snowden . 2023-10-07

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