Starbucks Coffee in Southwark

I visited this coffee shop last week and I saw the horrible management in the shop. I visited on Thursday in the evening and there was a guy working micro- managing and being very authoritative on this 2 lady colleagues working in the same place. I didn’t like the way he was talking to them which made my coffee drinking experience not very good and very uncomfortable too. Please look into this matter

Coffee spilled everywhere. Terrible delivery

Well I didn't like the drink I got but the service was lovely, the person that gave us our drinks was so nice and friendly which is one of the most important things.

Great Starbucks and lovely staff, they gave out some delicious tasting testers of a new flavour for iced coffee. Never had that before in a Starbucks! 10/10!

They were missing some food items, the atmosphere was far from calm and there was quite a lot of noise with music that was a bit annoying. As for the food, I had a large Ice Late, which honestly left a little to be desired since it had an excessive amount of ice and was quite bad but you can let it go, as for the place, it looks clean and the The bathrooms were also clean, although they smelled very badly. The truth is that the bathroom left a lot to be desired since there were even broken things. As a positive point, it had a good Wi-Fi network. At the customer service level it has been fast and simple although for my taste I think it lacked a little joy and it has been very dry and with a bad face practically all the time which makes me not want to ask for things from the service since it seems that they you are bothering I recommend it? For me, the truth is no, if you can go to another Starbucks or place and avoid this one, do it, if it doesn't matter to you and you only want to stop for 5 minutes, then do it.

I like Starbucks and I would give 4 to 5 stars if this location was more wheelchair accessible. Both entrances have a large step or steps. So it is not wheelchair accessible. There is a bell a person can ring for assistance. However you have to go up the steps to ring the bell. Plus not sure how very helpful this would be. Starbucks can afford to make adaptions to make everyone feel welcome 🙏🏾 2023 going into 2024 ... let's get this right Starbucks!

I got very bad experiences from a staff. She seemed absolutely a beginner and I can totally understand even if she makes mistakes. However, I don’t understand the attitude of her colleague who has indian or south american accent. I was overcharged because the beginner staff’s mistake and even she got a wrong order!!! This store was one of my favourite branches and I will not visit there again. I hope there will be a restriction of passing by people to use the only one restroom in the store not to make customers feel uncomfortable.

Ordered pumpkin spice latte, it was amazing!

Useful stop for a quick coffee and snack. Staff helpful. Opposite Founders Arms.

Nice Starbucks, quick to order and receive - decent coffee.

Busy, but rapid friendly service

Undrinkable, bitter espresso and a hot chocolate that was just mildly flavoured milk. I had never been in a Starbucks. Never again. There are so many good smaller cafes, we were just passing so thought we would try it.

Total verwirrt. Falsche Getränke ausgegeben und schmeckt ekelhaft. Falscher Ehrgeiz

Pretty quick service considering it's directly across the street from the Globe Theater with its crowds. Rather limited drink selection relative to the USA though. If your favorite drink isn't one of the most popular be prepared to make a different selection. The people who work here are friendly and welcoming which goes long way towards making up for the other issues.

Good place to stop while walking by the river. Not 3xeptional in food and drinks. But really nice place to sit down. Staff really good and makes proper drinks, no bubbly milk, proper latte art

The location is brilliant, always clean and never had any issues until 8am this morning when employee Sigita (Singita?!) gave me the worst attitude after getting my order wrong 3 times! I have had the same daily Starbucks order for the past 8+ years (grande iced white Americano, simple) I was charged for a venti (it’s fine, I have the extra coffee) and was presented with a hot coffee at first. I asked for it to be iced- she already rolled her eyes, but told the girl to make me a new one- I got an iced Americano. After I kindly asked her to add milk she gave me the worst attitude and told me to get my own milk. I asked her to remove some of the coffee so I can add my own milk and that seemed to be too much for her. I asked her why the attitude and she told me I didn’t mention it to be with milk (I saw she added an extra splash of milk when I ordered) Long story short- what an awful employee attitude and doesn’t make me want to go back there, especially when there is another Starbucks close by and the lady is ALWAYS super kind and nice. To management Sigita (Singita?!) is a horrible representation for your store. Sad.

Awful service coffee had leaked all over the bag bag was soaked and ripped

I ordered a coffee and was bitterly disappointed. Bitter being the operative word. The coffee is bitter to taste and the cup is half foam. I would have let that go, but the operator who served me was very rude, sharp and abrupt. Not sure if your having a bad day but that's not my fault. Being a little bit more cheerful wouldn't go astray. I won't be returning.

Quite a busy Starbucks, but we managed to find seating. Service is good!

Well packaged, swift delivery, delivery driver was friendly and polite and, most importantly, it was delivered hot yay!

I had a fantastic experience at this Starbucks thanks to the wonderful service provided by barista Cleo. She was friendly and efficient, and made me feel welcome from the moment I walked in. I really appreciate the attention to detail and care that Cleo put into making my drink. I highly recommend this location and will definitely be back soon thanks to Cleo's excellent customer service!

Very disappointed that one item hadn't been packaged properly and most of it had spilled out by the time I received it.

This comment is not only about this particular branch but also about many branche of Starbucks I have been too. When staff sweeps the floor, could they please not drag the chairs and tables? The noise persists for several minutes. The chairs and tables are not heavy, so a little bit awareness of lifting / moving them less noisy will be helpful. Thanks.

One of the larger Starbucks in the area so great for a coffee and a break from the cold and rainy weather. Coffee is consistent of course :) Place is clean.

Staff very unfriendly. They do not accept Blue Light or Defence Discount cards here.

Bananabread was not fresh sadly. Milk in my cappuccino was burned and because of that it was bitter. Toilet was verry used. Nice People behind the counter. It was a place to rest our legs after en nice walk.

A very good experience complimented by a very friendly and polite delivery rider.

Starbucks always reliable. Coffee is great!!!!

Nice coffee, helpful staff, clean facilities.

Great location. Opposite entrance to the Globe Theatre. Views across the river towards St. Paul's. Service was good. Imagine it's packed during the day. I visited late at night and only a few people in there.

Lovely to sit in. service is nice, clean and good atmosphere. Coffee was nice and hot. A little bit cold as there are 2 entrances and both doors are open.

New person making drinks, very slow. Someone should of been helping him since it was busy.

Expect it to be busy ,imited seating and a bit noisy as it seemed to be full of students.

Onaardige olifant achter de toonbank 👎

Very hard working staff they were really efficient and never stopped.

חייבים להיות מגוון רחב וטעים מאוד

Great coffee and friendly staff

The only Starbucks to wrap the lid of my drink and put covers on to protect leakage! Clearly they care about their customers, thank you 😊

The order came in really late. Was not anticipated.

My cold brew lattes had no milk in them

rude staff, turned down my staff discount when i showed them my ID and then gave me completely the wrong order. as someone who works at a starbucks, i would be ashamed of something like that if it happened to me.

Endroit convivial avec excellent service. La déco est vraiment hot!

I have been drinking decaf coffee for years. They have a wider range of dairy alternatives, they offer a good rebate of products that keeps with the times. Staff are always friendly not matter where you go. They are always cautious with allergies and making sure you are catered for if you she any.

Nice service and quite quiet when I went there thu grab a drink to get out of the rain.

Very very disappointed with my order. Made my drink absolutely wrong. What a waste of my money. Wouldn’t advise you to order from here.

Nice place to meet people for a coffee and cake before going to see a play at the Globe.

Sitting aside the Globe, this Starbucks meets the Yanks' expectations of American Starbucks, with a Brit twist.

There was no straws in the drink, the caramel drizzle I paid for was not given except for a little - it was a real disappointment

Standard Starbucks. Lots of tourists, but plenty of seats with plugs around the wall.

Shocking service. Slow. Wrong order. Chaos. You'd think they'd know it would be busy before a show.

Basic Starbucks, nice location with plenty of seating.

Little but in a good position, close to the river. Very good, in line with the Starbucks standards

Tasty Frappuccino and deserts 👍🏼

Cosy Starbucks with some lovely cups and Starbucks stuff on shelves for fair prices. Got myself a latte, dont forget to sweeten as they dont come pre sweetened

Not many queues as it is in a lonely street.

He’s so polite and delivered before time

Awww. That was cute. Thanks guys

This place could have been more cosier, the caramel waffle latte was nothing of what I expected. Though I was in the Christmas spirit it not worth the Try. But a good place to stop by while it’s cold outside.

Jak to kawiarnia z sieciówki, chociaż chyba taniej niż w Polsce

I loved this place nice ambience close to my office.

ordered chai latte...what arrived was vile, clearly mixed coffee with chai, undrinkable. requested refund. Otherwise deliver, packaging etc all fine...i think just a mistake with the chai...

Great place to stop if you're waiting to go into the Globe Theatre. Plenty of locals use the café too, so the queue can get quite long. Not much of a view in the alley but lots of people watching. Standard fare from the franchise and normally good quality. Love the décor and furnishings.

Nothing special. They only gave us one plate for two pastries as well. Not step free access. Really!

Was ok but my coffe wasn't hot enough

Tried the Cherries & Scream and very pleased that it was not too sweet. The drink was made quickly and tasted lovely!

Lovely location and a pit stop from walking around london

A nice place to a coffee and a snack.

coffee is average but it has loos

The drivers Always go to a different estate and food and drink always comes later and cold

No diabetic drinks unless it's water, the coffee that I ordered for my partner was slid across the counter towards someone else. If it had been busy I would understand but there was only 6 people in the shop and that includes us. Disgraceful.

Clean and tidy Friendly staff. Toilets need sorting out.

Clean , hidden down the side road, great for a coffee and 5 mins time out .

Only one toilet so had to queue. The tap in the toilet stayed on for 1 second so had to hold it down. Not too sure how I was supposed to wash both hands at the same time!

Yummy and thanks for the nice message! :)

Very good morning in Lovely place in London.

There was no caramel syrup on sny

Took 20 mins to get drinks because they were making just eat orders instead.. and meanwhile two member of staff were arguing among each other, provided a very awkward atmosphere

When paperwork comes before awareness that customers need serving...

Quick service social distancing observed

Good driver, sorry for making you wait!

You can order ahead with the app

The quality is awesome! Everything came in good condition! The barista added less ice to Frappuccino as per my request! And they left a lovely message on the paper bag :)

Typical Starbucks coffee Staff are friendly and attentive Good social distance measures in place

Pretty standard, the toilets can be cleaner.

Opposite the main entrance of the Globe so to be avoided around show times

Kasia the barista has been very rude and unprofessional! Definitely not a welcoming place. Not recommended.

It was alright. Nothing really worth writing about.....

Pretty close to bankside pier. That's the best thing.

Theclocation is good, just next to the Globe Theatre with a nice view of St Paul's and the Millenium Bridge, seats outside and the usual Starbucks cappucino

Good coffee as always. They have implemented social distancing measures and when we went they had pretty much reduced indoor seating. Though the weather was nice and the outdoor seating was good.

Nice place to have something to eat and amazing Coffey. Bit windy

Friendly and Clean - although we asked for filter coffee and they gave us Americano without asking. And they must have been low on Soya Milk, because we all had to ask for more.

It was great to finally visit Starbucks, shame the recycling and trend towards being greener is no longer supported due to Covid. Also I had to download another app whilst was super annoying. But there was hand sanitiser, social distancing and friendly staff!

Not a fan. Coffee tepid toilets not clean.

So many items are not available. Little chance to find what you want.

A nice chain cafe after visiting a nearby Shakespeare theatre. Fast and kind service. Great coffee and Chocolate drink. A smooth credit card payment.

A bit on a quiet side on a Friday night. Exactly what you need to relax after a hectic week, with a book and a cup of coffee. And a very friendly staff too!

Gran sitio. Gente atenta y amable ñaños limpios (No como otros de LONDRES) y con varios puntos de recarga de móviles que si eres turista y estas lejos del Hotel se agradece (acuérdate de llevar el cable) Por la tarde cuando nosotros pasamos nos resultó un sitio muy agradable.

Senza infamia e senza lode! Cappuccino accettabile. Toilette schifosissina! È semplicemente vergognoso che ci sia, in ogni bar dei numerosissimi Starbucks, in ogni punto di Londra, UN'unica toilette per uomini e donne!!!

Teavana English breakfast tea - delicious