Based on 754 opinions finded in 1 websites
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Based on 754 opinions finded in 1 websites
Nº 558 in 731 in North Somerset
Nº 114 of 146 British in North Somerset
Opinions
A backward step removing table service as now its just chaos and not a nice place to dine at. Will vote with our feet and go elsewhere from now on.
Ron M . 2024-10-28
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Having previously been underwhelmed on an earlier visit last year, we thought we’d give The Summerhouse another try, and I am delighted to say we were not disappointed! The Summerhouse has truly transformed since the new management took over! The atmosphere is warm and inviting, with friendly staff who make you feel right at home. The food has taken a major step up - hearty, comfort food, packed with flavour, and super decent value too. The team has clearly put a lot of effort into improving every aspect of the experience, from the enticing menu to the welcoming service. Whether you’re stopping by for a casual drink or a full meal, The Summerhouse now stands out as a fantastic choice. Highly recommended!
Susannah T . 2024-10-27
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Super kind staff, lovely experience. The meatless carvery and meat carvery were both great. All veggies tasty, and we loved that the gravy was vegetarian. Will definitely be returning!
Han W . 2024-10-27
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Good pub with nice atmosphere. Staff are really helpful and the new manager Beth was very pleasant. Drink selection was good and quick to order at the bar. Will visit again
Christopher S . 2024-10-26
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What a fantastic pub! Lovely atmosphere, warm and friendly staff, excellent service. There’s even free parking - what more could you ask for?! We will definitely be back.
Em A . 2024-10-26
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Service very poor, totally unattentive, waitresses totally oblivious Main meal sent back, Steak as tough as leather.
jennymar7 . 2024-08-23
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Called in for a meal before leaving for home after a week in WSM. The meal was well cooked and presented by friendly staff, everything was hot and tasty. Reading some of the other reviews I agree that the server should mention about registering your car on the system, if my wife hadn't noticed somebody registering their car I wouldn't have known anything about it.
happycaravaner52 . 2024-08-18
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Come here often with friends and family. Food is always hot, and service is quick. Staff are always smiling and will go out of their way to ensure you have a great time. Was also pleasantly surprised at how great it is for sport - came here for an England game during Euros and the atmosphere was fantastic! Staff very attentive, ensuring parking is accounted for to avoid any fees. Generally love it here.
Bethany H . 2024-07-31
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Good Carvery and fantastic staff. Served quickly. Nice to see Manager in the restaurant with her team. New parking system, just need to enter your car registration inside the pub. Team more than happy to help if you are unsure how to do this
Stag and Hounds C . 2024-07-30
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Cannot believe I have been issued a ticket for parking in your car park to have lunch with friend neither of us noticed any signs about car parking and why would you even look when using your restaunt with plenty of parking! Surely it would be a good idea when the servers came to take your order you were told of this!! I’m very upset about this as don’t get to see this friend very often.
Louise H . 2024-07-28
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This place has improved immensely of late - was long queues at the bar - now efficient and friendly service A happy place - just bring back TNT sports so we can watch the rugby there again
Jimeno J . 2024-04-28
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Really good carvery. Meat was tender and the veg was perfect to my tastes not undercooked like a lot of places , it was just right . Service was great with a lovely atmosphere. Will definitely go again .
lindarO5432KO . 2024-04-28
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Excellent food and service. Staff are friendly and welcoming. Really improved under new management. Will definitely come again
Sophie W . 2024-04-27
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What a great pub, we had a really nice meal with reasonable prices. The staff are all very helpful and happy. Val, the new manager, is very friendly, she came over to introduce herself. She clearly knows what customer service is all about! unlike the last manager. Gladly come here again!
Brian J . 2024-04-27
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I highly rated their burgers, could eat them all day! Had to bring half home coz was so filling and delicious!🤤 Must have!!!!!
Petra B . 2024-04-25
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Went back. Under new management again. Last couple of visits had not been the best. It was like going back into the summerhouse we live. Great food and service. Tracey greeted us warmly and we were made to feel that we were the only ones in the place. Thanks Tracey. Glad to feel the old vibes back in the place. Be back soon
mike b . 2024-04-25
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We had a fantastic meal here tonight. Meal was hot and very enjoyable .and thank you to the lady had sorted everything out
kimcV2960NS . 2024-04-16
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Absolutely amazing service really love the fact they for my baby and I loved the doggy menu. What a great treat. Well done to Kaylea and Val.
DayTrip16628960980 . 2024-04-14
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Simply awful. The worst meal out in a long time. Dodgy scampi and gravy on the chicken pie and inedible macaroni cheese. Perhaps we made poor menu choices, but the damage is done. Wouldn't recommend and wouldn't return.
Tour31061707548 . 2024-04-09
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Excellent service, staff are friendly and accommodating. Great selection of food which is always super tasty too. Would recommend!
Orla C . 2024-04-07
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Always love going here, food is delicious and fairly priced. There’s a lot of options on draught for drinks which I also love. The menu is very catering for allergies and preferences. Staff are friendly and extremely helpful!
Phoebe H . 2024-04-05
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Lovely visit, great food, great service. Lovely atmosphere! 5 stars I think Nothing was too much trouble and very helpful & a very clean environment
Minxjco . 2024-03-16
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Good carvery; reasonable prices and pleasant staff Service was a bit slow for starter & pudding, but they were pretty slammed.
Peter G . 2024-03-15
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My daughter took me our on Saturday 9th of March for a early mother day meal. When we got there we was told the upstairs was full but found a table downstairs. We ordered our meal which took 45 minutes to arrive. Well what can say it was so bad we sent it back and it come back the same grrr we completed but again they did not care the pudding was the same and again sent back .so please think before you eat there l will not be going again
kimcV2960NS . 2024-03-10
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I arrived parked my car ordered my food amd got my parking refunded. I ate my food which was disgusting, spent an hour talking to my 5 friends and left. A week later i received a £60 fine for overstaying by 17 minutes. I will never go there again. You should not have to stress about rising a parking fine when you have bought food in a pub. The parking company and the pubs owners should be ashamed of themselves. The hospitality industry is so say on its knees and this is the sort of stunt they pull to recoup their losses. They don’t deserve any customers at all and I hope they shut down soon.
PaulArdiff . 2024-03-05
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Awful service, very rude staff, total disappointment all round for what should have been a happy birthday celebration. Organisation from the team was shocking, the wrong meals were bought our, food was cold and we ordered well in advance too. Would never recommend to anyone for anything! I did email but of course no reply
holly w . 2023-11-19
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Had a lovely dinner at The Summerhouse. John and Chrissie were great hosts, Johns one liners are hilarious. The food came out hot and quick. Lots of choice on the menu too. We sat in the table service section and the service was great. Looking forward to our next visit.
Claire E . 2023-11-16
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A word of warning! Met a friend at the Summerhouse for lunch recently. Paid for two hours parking. Food was so slow that we were there longer than two hours. Yesterday I received a £60 parking fine, which had to be paid within 14 days of the date of the letter or the fine would be £100! The letter took over a week to arrive so I didn't contest it. An expensive, unpleasant experience. I don't think we shall be visiting the Summerhouse again.
FellowTraveler81893 . 2023-11-12
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Dont ask for soup. The nowl wasnt even half full. Shame it was lovely. Also you have the hassle of paying to park. Which you do get back...but do you really want aggro of a machine that doesnt seem to accept anything but contactless and doesnt like money either. No..i think you should visit Hobbs Boat at Lympsham. That gets my vote everytime. Sorty Summerhouse..you ve lost our custom.
Linda B . 2023-11-07
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Meet up with friends on Saturday for breakfast and a few pints afterwards. The service from John, Tracy and the bar staff was excellent. The food was very good and a great time was had by all.
Graeme M . 2023-11-05
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Lovely friendly place staff (Tracy) the most friendliest bar person with loads of knowledge of drinks and food availability
Johnner01 . 2023-10-16
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Poor quality food. Won't be returning. Smothered chicken was dry and no sauce. Very cheap ingredients. Like a hungry horse quality of food but more expensive. Disappointing.
Cooperman317956 . 2023-10-06
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Very disappointed - over 1 Hr 15minute wait for food! Had to check with the front of house team twice about where our food was. No apologies for the long wait. We usually have a lovely time here but seemed very chaotic tonight !
Charlotte9765 . 2023-09-30
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We all enjoyed our meals, the atmosphere in the pub was really good, table service I was good all in all a very good service Thankyou.
603donna . 2023-09-15
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Disappointing experience, wanting to order food at 8.45pm and abruptly told by a female member of staff that the kitchen is now closed. This is after being in the bar area since 5.30pm. Not impressed.
Sonny2U . 2023-09-12
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Visited for a meal as haven't been for a while and remembered the great pizzas we always used to get from here. Unfortunately the standards have dropped significantly and the pizzas are not what they used to be, which is a pity. Please bring back the same quality of pizzas I knew you for. Staff were friendly but didn't offer anything in the way condiments or cutlery when the food arrived. The picture I've attached is of a whole pizza, looks like a kids one. My father's steak was 'OK' in his words. All in all a mediocre evening.
Chris H . 2023-09-10
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Very disappointed, 3 tough chewy steaks... won't bother wasting money here again. Very dark too... not particularly welcoming
Judith M B . 2023-08-29
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Really nice spot for a family meal out. Very reasonably priced and Val and Julie, who served us were lovely and helpful. We will definitely visit again as a family.
darrylo78 . 2023-08-15
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Absolute fantastic experience and so surprised they managed to cook my husbands steak baguette to perfection (he likes a blue steak). Visited our local one in Dunfermline today, ordered the exact same meal and it was terrible, Well done to the team here for changing our view on chains. We will definitely visit again in September when we are down again.
Diana K . 2023-08-12
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Had a great meal last night.Antony the chefty did us proud. Julie the waitress worked very hard to keep all the customers happy. We have been going to the Summerhouse for nearly 30 years, best pub/restaurant in Worle.
JenO67 . 2023-08-02
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We popped in for lunch on the way home. Good pub food that is value for money. The place is dog friendly but there's a lot of steps and levels.
Robb C . 2023-07-30
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Excellent friendly service and excellent food. The atmosphere was nice and will return again soon. Would highly recommend.
Maria S . 2023-07-09
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Lovely family friendly pub. Food was delicious 😋 thank you. And the service was brilliant a special thanks to our waitress Karen
Jo W . 2023-06-17
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Lovely evening as always at the summerhouse Simon and his wife were great hosts and always serve us with a smile The food is always great and good selection We come regularly to meet up on a Tuesday Well done guys keep up the good...
159jeanettel . 2023-06-06
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Great pub grub food at reasonable prices. Friendly bar staff, especially Simon and kayleigh who is always happy and helpful.
Relax11562305971 . 2023-06-06
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Amazing bar staff at the Summerhouse especially Tracy who always makes you feel welcome and always has a smile for her customers
aj o . 2023-06-05
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Food was great although my Steak n Ale pie had shrunk since the last time I ate here but all the food was good Best part of the meal was Tracey who was our waitress so efficient Friendly and Funny I met my match 😀😀😀...
Inspire24391536142 . 2023-06-01
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Tracey our server was a lovely friendly lady. Very efficient and knowledge about the menu. Was up for friendly banter but very professional. Highly recommended. Food was hot, arrived promptly and asked if we needed anything else. Checked in that we were enjoying our meal....
josB6041HO . 2023-05-22
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Visited for lunch,,waited an hour ,.only for it to arrive cold. Ordered steak rare....think it must have been on the grill as soon asorder wa placed .won't be going again
Becky C . 2023-05-19
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Great Food and Great Service. Tracey is fantastic and always makes us feel so welcome. She is an asset to the pub. Never had a bad meal here and Tracey always makes the visit a fantastic experience
Ccb355 . 2023-05-16
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Super friendly staff, excellent food and carvery fully recommend, but you do need to book you won’t regret it
Christine B . 2023-05-15
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Carvery was great, atmosphere was really good and staff were attentive. We had a large family party and were seated together. Food was hot and delicious. Good value for money.
Maggie S . 2023-05-15
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We love coming to the Summerhouse as the staff are extremely friendly & sociable. We usually come for a quiz on a Monday & meeting our friends for drinks. Big shout out to Simon & Kay. You guys a legends!
EllieBishop92 . 2023-05-08
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We ate here for the third time in recent weeks. Food surprisingly good and good value. Service efficient, helpful staff. We were served by Julie and Simon.
richardsE8987LF . 2023-05-02
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Amazing lady behind the bar she was very helpful and very knowledgeable about everything place clean and tidy
Johnner01 . 2023-04-26
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Absolutely fantastic evening with great service from Tracy who had a lot of banter with my Father In Law, food was fantastic as usual!!! Cannot recommend The Summerhouse high enough for a great family meal. Once again tha kyou to Tracy and Jess for the...
pete w . 2023-04-26
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I was one of 6 adults for a lunch get together. We were attended to by Julie, who was very welcoming, cheerful and friendly. Good choice on the menu with reasonable prices, plus the curry special offer as we were there on Wednesday. We were...
Mobile24965983388 . 2023-04-26
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Another great lunch made all the more better by the service received from Tracy. She always has my drink ready as soon as she sees me coming, and always offers help with menu choices … by far the best member of staff here !! To...
Sharon B . 2023-04-24
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Even though Tracy behind the bar was rushed of her feet, still got service with a smile. Will definitely return
Jonathan B . 2023-04-24
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Great pub, friendly helpful staff 5 stars. Good food and facilities. Child friendly.
Mel W . 2023-04-23
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Simon served us with professionalism and gave us a warm welcome. Food was as ordered and thoroughly enjoyed.
brenanddave . 2023-04-21
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Always good food even when busy. Staff always go the extra mile. Great pub to watch sports and eat and drink.
Steve S . 2023-04-20
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Great friendly service, fab family pub, great for food or just drinks and a big bonus that they are dog friendly 🐶
Roving62436293224 . 2023-04-20
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Absolutely terrible experience My meal came out and my partner had to wait 40 minutes for hers to come out to which I had obvs finished mine! Once I complained they then brought hers out and it was disgusting, sausages were rock hard and gravy...
Rebecca S . 2023-04-16
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Ordered 2 x fish & chip lunches (small) as we are not big eaters! Both meals arrived same time & it was blatantly clear one piece of fish much bigger than the other! I immediately pointed this out to chef & ma ager who tried...
NorthStar34886501884 . 2023-04-08
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The place was very busy and the sole waiter was turning people away if they didn't have a booking; we had a booking and were shown to a table on the upper level and advised that we had to order food at the downstairs bar....
CalBristol . 2023-04-07
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Time and time again I come here in the hope that things have changed back to what it used to be many years ago, and every time we're disappointed, we won't be coming here again. First off, you can't hear yourself think from the sheer...
westonsupermud . 2023-03-18
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Great place to come. Lovely staff! Always happy to come! Always come and chat to us. Food is amazing too!
Samuel N . 2023-03-16
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Welcoming place and great, friendly staff. Lovely food every time as well and has the sport on! Spot on!
oliversV6428TE . 2023-03-16
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Quick, friendly service and a relaxed atmosphere . Very nice Carvery ,good selection of vegetables to choose from
J7364HLchristinec . 2023-03-05
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Wonderful food excellent service. Thank you Tracy for such a lovely family lunch. So hard working will come again
D6653SRalexe . 2023-02-13
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Me and my colleagues went to the summer house for a works Christmas meal and it was great the meal was delicious and the atmosphere was great, and a massive Thank you to Simon Owey who made out night great, nothing was to much trouble...
sara p . 2022-12-19
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A group of us met up for lunch and drinks before Xmas, and spent an enjoyable couple of hours. The service was good in comfortable surroundings. There is a separate menu listing the gluten free options, which is quite extensive - I enjoyed the gf...
k r . 2022-12-19
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Had a team Christmas meal last night, we were seated on the balcony in a very Christmassy atmosphere. Good food and great service thank you.
richardcR3097KS . 2022-12-17
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As always,great friendly service and great value food.Visit on a regular basis to meet up with friends
Cvreunion . 2022-12-15
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Nothing gourmet about this place, but very jolly staff and reasonable food for the price. Big area so lots of space, but book ahead if it's a Friday or Saturday night.
T7586DVdavidm . 2022-11-19
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I belong to the Weston-super-Mare British Legion breakfast group that meets regularly at the Summerhouse. They are always welcoming and supportive of our group throughout the year and Christmas. We enjoy meeting for breakfast and Christmas, their food is excellent, had a Sunday Lunch today...
susan f . 2022-11-13
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A lovely family meal in our local. Great quality food, lots of fab drinks. Our server Val was ace and you really need to let me leave a tip on my card, because your team are losing out and deserve to be rewarded for their...
JulieLorraineB1 . 2022-11-11
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We meet here for our young strokes group every four weeks. Welcoming staff, great food and very accommodating.
helenpT2151HM . 2022-10-21
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Best steak I've had in a long time can fault the food but the eating area was a little chilly very friendly staff clean and pleasurable pub and good value for your money will be back Bennett as Arnold would say
K5423UAandyg . 2022-10-20
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the pizza was really juice and the service was really fast!! i really enjoyed the food and the people were really nice
miaray1978 . 2022-10-18
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We were served by Tracy. What a lovely service we had she warned us our plates were hot, how friendly she was and funny. Would 100% recommend as the food was lovely and my grandad said “that is the first time I’ve ever finished a...
lucyhV3541GW . 2022-10-18
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Fantastic night, friendly helpful staff, great food and a lovely atmosphere. Will definitely come again Brilliant time, thanks Kaylea
F2024PDdeang . 2022-10-15
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Outstanding service from John, Kayleigh and the team on every visit! The hockey club are grateful for the kind support they receive every week from the team for our post match teas!
cjneate . 2022-10-14
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I come to the summerhouse regularly with a young lad I support. He enjoys going into the summerhouse as he’s very familiar with it. We’re usually greeted by Tracy who is brilliant. Tracy knows what meal he likes to have and what he has taken...
187tiffb . 2022-10-14
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Love this place, until they run out of moretti but the staff are great and food is good Happy regular
Robmount1811 . 2022-10-14
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We cane in to eat and have a few drinks. Simon gave speedy and friendly service.i had the mega mixed grill which was huge. The steak was cooked perfectly we will definitely be back
U6488FNjohnp . 2022-10-14
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Food was lovely. And the staff were grate. Would definitely recommend going to the summer house. Will be visiting again soon.
nickaO894TZ . 2022-10-08
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What lovely afternoon out, celebrating my 57th Birthday with my wife. Looked after by Julie (in the restaurant) and by Kaylea and Simon and John. Thank you to all for great service nothing was too much trouble, service exemplary… Very happy indeed, a lovely relaxed...
Maccer007 . 2022-10-05
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We can here as party of a table of 6 the staff were amazing friendly and were up for a laugh with us. They made us feel at home and nothing was to much for them. There was one in particular that stood out from...
DayTrip16628960980 . 2022-09-26
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Warm welcome and amazing early Christmas carvery. All food freshly cooked, all the trimmings. Chef was a star 🌟 Well done Marstons and Summerhouse staff
Guesty63 . 2022-09-25
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We will not be returning. Went for a Sunday carvery , lady behind the bar was listening to other’s conversations rather than serving us and gave us wrong orders. Asked another member of staff where we could sit, she replied “not here, up there” and...
207alyshas . 2022-09-18
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Went here to watch the football and grab some food. Asked the bartender to change the channel, while I was being served, she said she would see what she could do, asked again she said can you find out what Chanel ( bt sport there...
Caroline L . 2022-09-13
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Once again the Armed forces breakfast & Veterans club met up at the Summerhouse. As usual John and the staff laid on a lovely breakfast. This week wife's also came along.
Martyn B . 2022-08-20
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An excellent fried breakfast, good value for money in a convivial atmosphere among armed forces veterans. The staff are great, nothing is too much trouble. Highly recommended.
paulcW9238MJ . 2022-08-20
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We've always come here for the excellent food at reasonable prices but it seems things have changed, today we spent £35 on 2 pints and 2 Sunday dinners and have to say overpriced would be an understatement, food was average at best. £35 will buy...
Y3113DUsimonp . 2022-07-24
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The Steak and ale pie was just about edible crust was hard and filling had little taste. We eat here regularly and have noticed the tomato ketchup in sachets contains garlic powder we have raised that with the staff but was told it’s what gets...
magpie291248 . 2022-06-14
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We visited as a family of 6. 4 of us had the roast dinner, I'm not joking I actually thought it was a mistake and some kind of joke.. We had 4 mini roasters, no stuffing, no yorkshire and 2.teaspoons of veg. None of us...
stuartcarla . 2022-06-10
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Great staff, lovely meal. Went with some friends, the service was great, the food was great and so was the atmosphere.
corali599 . 2022-06-09
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My parents and I come all the time, and its been fantastic every time. Never have any problems with anything and the staff are always lovely. Great price aswell you can't go wrong
jadef574 . 2022-06-07
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Thought this place had been closed but was open. Went in for drinks to be told sternly you can only drink in the bar area! I had coffee so ventured to the coffee machine and was told to make it quick then come back to the bar as that area was for diners only. The place was empty. Staff attitude to all the customers we saw in there was awful. Not surprised if it does close or is closing, paying customers should be treated with respect.
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My wife and I had a very mixed experience on Saturday the 8th of February. The waitress serving us was very attentive and friendly, until she wasn't. We had delicious starters and equally delicious mains. The service was great, until we finished our mains. When the waitress cleared our plates, we eventually decided to have a look at the dessert menu, to which we were told they'd be brought right over. They weren't. We waited about 15 minutes and the desert menu didn't arrive, so we went up to the bar and found a couple. Then, after another 15 minutes of waiting, no one came to take our dessert order, so we then flagged down a separate waitress and asked for the bill. It's not like we were sat in a corner out of the way, we were sat right next to the kitchen, our original waitress walked past multiple times and didn't check in with us. It's as if the staff just stopped doing their job after a certain point. We've eaten at The Langford Inn a number of times before, and it's always been brilliant, but for some reason this experience was underwhelming, and left us feeling quite disappointed. We won't be rushing back any time soon…