The Stonegallows Inn in Taunton Deane

Excellent service a big thankyou to the young lad ( think he was called Harrison) nothing was to much trouble for him

Had a wonderful meal up the hungry horse with lovely service from Tayla, Harrison, Cara and Jaz.

Taylor and all staff was greta amazing

Great service from barman- Harrison. Very friendly and knows his products. Great asset to the team

Fab service from Harrison this afternoon. Service with a smile.

Thanks for drinks recommendations Harrison. Will definitely be back soon

Food was perfect, well priced and great atmosphere. Harrison the barman was a true gentleman and made us feel welcomed. Will be back very soon

Came in for drinks, service by Tayla and young tattoed chap were excellent

Jamie and team tonight were absolutely phenomenal. 19 of us arrived to celebrate my sons 18th Birthday. The went above and beyond to ensure everything was perfect and the food was amazing!! Will definitely be back again

We often come in after our home games of Korfball and the staff are always super friendly and there's never any trouble letting us sit in a large group. Shout out to Tayla, who is great with us all but expecially the kids! #onesoul

Lovely food, great service by Tayla and wonderful atmosphere to celebrate our daughters birthday

popped in for dinner after a busy day shopping and Harrison couldn’t of been more helpful and courteous! a wonderful experience :) thank you Harrison!

What a beautiful place & was made all the better by the lovely Harrison. He couldn’t have been more helpful & such a great host, will definitely be back xxx

Fantastic pub, Fantastic staff, Fantastic food!! Was greeted by such a friendly staff member called Jamie. He looked after us all evening was wonderful

Max was I very polite and very efficient

Very good friendly people lots of help from Taylor.

Jamie cleared the table very friendly and welcoming

We enjoyed some lovely food together and it was very kindly served by Jamie

wonderful service, helpful staff, lovely food. I was served by Jamie and he was smiley and helpful and an asset to the team! thank you !

Tayla has been great, she gave me the wink and I know exactly what to do Turns out it just ended in rejection SHOCK! Back to the drawing board for me

Visited for my daughters birthday tea .great food and really nice staff .

James was amazing, very welcoming and helpful, would highly recommend visiting him and the pub

Amazing service from Elisha today, fantastic assets to you team. Food was fantastic, very happy and will return soon

James served us. He was very friendly, gave great recommendations and helped us a lot! 10/10 barman.

Amazing staff lovely atmosphere the food is great highly recommended.

We use this because it's handy for us when visiting father in care home always had a good meal and prices are very good.staff friendly and a nice atmosphere

Good deals, very friendly and I did not have to wait ages for our food. Everyone is made to feel welcome. They serve food for everyone vegans, vegetarians etc.

Even on a very busy day with lots of stuff off the food was lovely the service was great and will be back again

Had a Christmas dinner with wife 😋 went down a treat will be back soon

We were in the area for an event and went to the Stonegallows Inn for a drink which had a nice country pub feel to it. The staff were really welcoming, and they had a good selection of drinks available. The scenery out over the fields to the rear was nice, seeing sheep in the field was great; not something we are used to in London!

Booked online for a stopover meal on the way to the airport on a Thursday eve 6.45pm. Upon entry the immediate vibe wasn't good. Generally grubby, dirtt tired carpet, not enough staff so alarm bells were starting to ring. We (family of 4) were left waiting at the bar to be seated, weren't acknowledged by staff, who then went and served other customers who came up to the bar after us. Eventually taken to a table that was so close to another table having a party (not a problem with the party) that we couldn't even pull the chairs out to sit down!! At this point I said " thanks but don't worry, we'll go somewhere else". And we did....

I visited the Stonegallows in Taunton recently and had an extremely disappointing experience. Despite being patient and understanding that there appeared to be limited staff, my party and I were completely ignored for nearly 10 minutes while standing at the bar to place an order. The staff member walked past us several times without even acknowledging us. A group of women entered the pub shortly after, and not only were they greeted with a conversation, but one of them was served a drink right away. We continued to wait, only to finally be told, “Are you aware we are not serving food due to no staff?” This was frustrating enough, but as we were leaving, we saw the same staff member taking a food order from the group of women who had just arrived. This blatant disparity in treatment left me feeling unwelcome and discriminated against. I am very disappointed with the service (or lack thereof) and would not recommend this establishment to anyone. Customer service should be fair and inclusive to all, and unfortunately, that was not the case here.

Looking at the reviews, we were not alone in receiving the standard of service we had. Ordered food at 1:40, pub was starting to empty. Our drinks came after about ten minutes. One had a fly in it. Sometimes that can’t be helped. Our food didn’t arrive until 2:50. We weren’t told about the wait and any member of staff that passed us avoided eye contact. Clearly, the kitchen needed some help seeing as there was an hour wait on salad… Bar and serving staff were stood down one end of the pub just chatting. Surely one of them could go and assist in the kitchen? When our food arrived, one meal was almost cold and the other burnt. Awful wait time, food wasn’t great, staff weren’t very helpful. Only come here if you want to wait an hour for some burnt bread and salad….

Excellent atmosphere,excellent food and the staff were happy and very helpful and polite a great experience here as always

Popped in for lunch very good service and excellent food

Rathey dissapointed , while it was busy still had to wait 35 min & when it came found it rather on the cool side . Cool food not very good on a cold day

Went as a large group for a Christmas meal. The staff were welcoming and very patient with us, we had several people pull out because if the bad weather but that didn't phase them. Nor did the fact that half our party couldn't remember what they ordered! Food was good, good value for money. Drinks very reasonably priced. I marked down on the atmosphere because a bit of background music would be nice 👌

It was reasonable for the price.

On the plus side we were greeted by a lovely young lady who also served our food. She was very pleasant and friendly. The food was very good and piping hot. However the young lady taking the food orders was very abrupt. She could do with time spent at charm school

Popped in for lunch on a trip with friends, very cozy vibe, food was well prepared and extremely tasty. Staff here where friendly. Will visit again next time I'm in the area :)

Lovely food and service, Nicole, Harrison and Max were excellent

The staff could not have been more welcoming. Great venue for a 7th birthday party meal.. thank you

Great food, gammon was lovely. Service was excellent. Harrison and Danny were stars

Harrison was very pleasant and friendly, lovely food and excellent service.

Went in for our monthly family night/ birthday meal. I can only say what a fantastic job James and Harrison did. The food was running late and with having two diabetics at the table timing is essential. However there was a bit of a delay and thoughs two kept communication throughout. They truly made our evening and need some recognition on how well they both do at there jobs. We vist once a month and hope they are both there the next time we vist so say our thank yous again. Truly brilliant service from them both! James especially as he was rushed off his feet seeing to everyone but doing it so effortlessly. Only thing I would say is let the poor man wear comfy shoes 🤣 as after doing what he was doing his feet must have hurt wearing them shoes! Very happy customers as there was 9 of us. We will see you next month

Food was amazing service was top par can't thank team enough battled threw tough service absolute champs

It was fine, food was ok, service was quick, place was clean enough

As always food was very nice and staff are always friendly andwelcoming, would definitely recommend to friends and family.

Great coffee was what we needed after stressful morning. And it’s exactly what we got. The service was quick and all done professionally and with a smile. The atmosphere was calming. Thank you for a great coffee

I went along with a friend for breakfast and I was expecting it to be a bit like other cheap chain-pubs and hadn't set my expectations very high, but was pleasantly surprised! Mega breakfast for £8.99 will see you filled up until tea time and everything was cooked nicely and tasted good. Definitely be back again soon to try some other items!

Great night with my partner. Service was exceptional from the three blokes working and the food was wonderful. Harrison I think he said his name was really stood out to us this evening.

Great staff and speedy service. The wife and I thoroughly enjoyed ourselves.

Amazing and friendly staff who always make you feel welcome and brilliant food and great value for money. Highly recommended

Very clean and tidy staff very friendly and helpful food was excellent and not long to wait for food . My only issue is i could not use the app to order as it would not let me go to pay screen but this is no reflection on the actual pub because it was an amazing experience very happy

Shout out to James the manager who went above & beyond today whilst we held an event at the venue.

Came in today and the food was quick and was great, our waitress Ellie was brilliant and my siblings absolutely adored her and she was brilliant with them. Ellie also helped us with all our questions and couldn’t have been more helpful even while being pretty busy as well.

Harrison, an absolute star who was so professional and knowledgeable of the menu, left me breathless after an absolutely lovely night x

Went to Stonegallows for the first time tonight. Have to say we were very impressed. The food was sooooo nice and piping hot and such good value as well. Would highly reccomend and will 100% be returning to work our way through the menu!!

Nice hot food and freindly staff

Fantastic Burger as ever served by friendly staff and washed down with a nice ale

Came here for food with my family the staff was lovely food was great Taylor was a pleasant bartender who always went out her way to talk and interact with us after receiving our lovely food the chef himself Adam asked us how our food was which was very nice of him we will definitely be coming back here again!

The Sunday lunch was enjoyable. My choice of desert, cheesecake, was off menu, my alternative choice of sticky toffee pudding with custard was disappointing.

A fantastic meal for my granddaughters birthday , Lewis was a lovely chap and Harrison made sure we were ok , definitely recommend it .

I visited The Stone Gallows whilst visiting my friend in Taunton. It was my request to go there as I had been before. It was 12pm on Sunday 2nd of November 2023. I found the barman taking orders quite intimidating. He asked if I had an allergy. All I wanted to say was that I didn't want a Yorkshire pudding because I was gluten free. He took over my order and told me what I needed to have and wouldn't let me speak. After 40 yrs of being intolerant to gluten I know what I can tolerate and what I can't. I told him this and with bulging eyes told me that his sister had had an operation because of it. Totally embarrassing. All I wanted to do was ask for what I wanted and he wouldn't listen. As a result I didn't enjoy my meal nor enjoyed being in the same room as him. Please listen to the people who you are serving.

Very dirty pub I get they were busy and understaffed lots of tables were dirty and still had plates etc on food didn't take that long but was very tasteless

All the staff were very helpful, the fish and chips was excellent value.

Ate there today lunchtime very nice, please don’t go there as we want to make sure we get a table

Great food prices and great service 👍

The menu had plenty of variety. Ordering from the friendly member of staff at the bar was simple & straightforward & our first choice of meal was available. Service was with a smile, fast & efficient. The food was very well presented & had plenty of flavour.

Weekday visit at 1pm, four adults. Clearly running on minimum staffing levels so as a result there was a 45 minute wait for our food. The tables were noticeably sticky. Fortunately we were not in a hurry and had plenty to chat about. Despite this, the food was excellent and well priced. - around £30 for four drinks and four main meals. note that they currently accept Blue Light discount cards. It was well cooked, tasty and hot. I personally had the Burger Sizzler Combo. I was full with everything that came with it and took the burger home to have later!

The staff were amazing working very hard to keep up with the demands. However, there was only one member on the till and one clearing the tables. The management needs to address this as our food took an hour and 15 minutes to arrive. The poor staff should be getting paid double if the managers are going to make them do this on a busy Saturday lunchtime.

Would of been lovely if the meal wasn't cooked incorrectly so had to ask for my meal to go as everyone else had finished eating

Another great visit breakfast cooked by James and served by James :) Well worth a visit

Really good food and the children’s meals are fantastic. Staff I have to say are always friendly and Harrison behind the bar is an absolute star nothing to much trouble and super friendly and good at his job . Well done Harrison top young man

Had a lovely lunch here at the hungry horse today nice food good service will be back again one of my favourite places to eat never disappointed

We are on holiday from Lancashire we c

Arrived to find the table we had booked was occupied. Got given another table which was next to the door for the smoking area so we were really cold, requested another table which was accommodated. Ordered food and informed there would be a wait between starter and main. Starter arrived after about 10 minutes. Nearly an hour later and plenty of vacant tables we had given up and decided to leave as we had places to be. Requested a refund due to the ridiculous wait time and was almost made to feel like an inconvenience through no fault of our own. First time trying this place, we won't be returning. There is nothing more financially beneficial than repeat business however it seems this is not something that matters to this company.

My server, Ellie, was really good. Good food and good service.

My dad and I come almost every week. Our server is always Ellie, she is very nice and cheerful and we love seeing her.

Had such an amazing time out with my family , the food was incredible ! And the staff was lovely , we were hosted by Ellie and she was incredible , timely ,we were never left waiting for anything she was on point 10/10, the food was also great !

Food was good, great value for money. Staff were very friendly

We booked a work evening out as a party on 9. We were greeted by friendly staff. The food tasted very good. Staff were polite and helpful. Facilities were very clean. We would definitely like to come back again.

Food was great and reasonably priced and staff were really lovely!

Tasty and great value, I had beef lasagne and salad, the lasagne was really good, salad dressing tasty. . Staff were very friendly. Toilets clean.

Wonderful food and service, Thank you to Elisha, Taylor for friendly service, and Adam for making our meal. so enjoyable 💕

Got one moneys worth. Very quick service.

Came in for lunch today, was welcomed with a smile by the woman who served me, Elisha I believe her name was, was very polite and friendly throughout my visit and the food was very nice too, it was worth the visit

I was here recently for breakfast and I had the breakfast wrap and it was amazing , the atmosphere inside the pub was brilliant and the service from Ellie was amazing and made me feel very comfortable during my time here . I will be back soon hopefully and would recommend to anyone in the area.

I had the pleasure of being served by Elesha at the Stonegallows Inn, I'm from out of town so was my first time here and I can't praise her enough! The service was exceptional from start to finish – friendly, attentive, and with a warm smile throughout. I ordered the Full Monty, and it was absolutely delicious! Everything was cooked to perfection, and the portion size was generous. Elesha made the experience even better with her top-notch service. Highly recommend visiting and asking for Elesha if you're in the area!

Great people. Unfortunately service time is nothing short of shambolic. Run on skeleton staff which evidently is not the responsibility of the onsite team. Waiting time at the bar. Offers which are confusing. There are too many varied offers also. Tables are not clean due to low staff count. Yes, it's value, and what should one expect from a cheap deal? That said when you wait 20 mins to just get served and que like you're at alton towers does not lend itself to a positive experience. Especially if your one adult with your kids. The staff look knackered and overworked. Polite but no smiles and poor body language due poor working conditions. Have a gut feeling efficency restructuring by Green King have affected the customer expectations.

Had an absolutely amazing Sunday roast at the stone gallows inn! The potatoes were fluffy and the meat was succulent! Harrison who served us delivered a terrific service with a smile! Highly recommend! 5 out of 5!

We ate here today, it was very busy and with Just 2 girls and a chef they did a smashing job. They warned us there was a wait stayed friendly and positive. On top of the awful day they were having one of the poor girls hurt herself. I felt so bad for her. I think they did an amazing job under such pressure. I'm from a hospitality background myself and I understand how hard it is to keep on top of everything. I really hope they know how amazingly well they did. Not everyone can handle the pressure as well as they did :-) I didn't get there names, but thank you so much for everything!

We prebooked being a Sunday. There was four of us, ordered and paid at the bar. The bearded guy did not mention any wait time!!! Order was placed at 1.15pm. After asking about our meals ( waiting by then for over half an hour) I was told there was a 30 minute wait - which I said had already passed!!!! He asked our table number and said it should be about another five minutes or so. We FINALLY got our meals exactly ONE HOUR and 10 MINUTES in total after we ordered!!!! We won’t be back on a Sunday in future. I also ended up telling quite a few people how long they would have to wait and they turned around and walked out. By the way two of us had Lasagne and it was tepid when we got it, the other two meals were piping hot !!!!

Always good value with deals , use Tesco clubcard points as well !

Food was everything I had heard from friends etc saying to me how going it was, service was good even had a little banter with staff, definitely worth the visit, will definitely recommend it and given the opportunity will visit again

Really disappointed. We tried going out for a family celebration. They only had half the meal choices we wanted. Gave up and went home.

We have been to Stonegallows on numerous occasions for food in the last few months,it has been nothing short of excellence. The food is always delicious and the customer service has been outstanding.

While on holiday we were looking for somewhere to eat 😋, was not sure what it would be like 🤔 never having been there before, so we went along to try it. We needn't have worried at all, as, the place was warm friendly, the food and service was excellent, would we go again ?? Absolutely would.

Been here a few times now, staff friendly and helpful, food has been great, no complaints at all and can't wait to visit again

No front of house like they used to,had to get our own cutlery, no activity packs for kids,we were told to go and look for them, the kids play area outside is in need of repair or better still replace, food was good