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4.0

Based on 757 opinions finded in 1 websites

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Nº 476 in 951 in Wigan

Nº 41 of 86 British in Wigan

CUSTOMERS TALK ABOUT DISHES WITH..chickensteakbreastroastcheeseribsladycreamcoffeecookedpaysaladoldcurrymeatpotatoesfishpie
Score
OpinionsNoteTripAdvisor7574.0

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Took mum for Lunch after booking online, the waitress Alaina looked after us fantastically well. The coffee was not right but it changed it for us immediately and the food was great.Mum really enjoyed her lunch and commented on how nice the waitress had been. I was also given a Loyalty card as mum does not live far from the restaurant so will be returning with her. Thankyou Aliana!

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W4022OOdavids . 2024-03-05

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No one took our order at table had to go bar every time we wanted something duty management unhelpful definitely not return to this table table worse one I’ve been to avoid it

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nigel713 . 2024-03-04

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Have been working away for a while and it was so good to get back to a terific breakfast and donna is still the best happy smiling and very helpfull a few ladies and 1 gent got close but still not as good as Donna. My only critisisum is the toaster is so slow.Going again tomorow its good to be able to come hear.

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keith s . 2024-02-24

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Had a lovely meal with my family, our waitress Taylor was very attentive and we felt really looked after by her and the rest of the staff. Thank you

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Emma T . 2024-02-14

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Donna is so welcoming and always caters for my needs as I have alternative milk. She is efficient and will always chat and make you feel welcome.

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Trail58964265953 . 2024-01-29

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Thankyou Alaina!!!! Me and my family arrived for some dinner. Alaina our waitress made us very comfortable and relaxed from the get go. My step daughter has a severe egg allergy and Alaina and the team made sure everything was safe for her. This is the first restaurant we have been to that we feel had taken the allergy concern seriously! So massive thankyou for that! The food was perfect (thankyou kitchen team! ) and beyond our expectations. Alaina’s customer service was amazing - she was always smiling and was always keeping updating us about our food order, especially due to the egg allergy. Thankyou so so so much Alaina and the team for making us feel safe for a place to eat and relax as a family. We will be back for sure!!!!

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Katie B . 2024-01-27

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We rang for a table and 15 minutes later we were warmly welcomed by the manager who quickly took our order. We helped ourself to cereal and coffees and within 10 minutes were tucking into our super breakfasts. The sausages were wholesome and tasty, delicious hash browns and almost fat-free bacon and beans gave me a great start to the day. After a rest with another coffee ( help yourself unlimited) I ordered scrambled egg, fried egg and another hash brown. My wife and I loved this way of dining. No trouble to the staff to help us, well-cooked food and just a very pleasing experience. At £20 for two we thought this was great value and we complimented the vigilant manager on running a well-balanced dining area with attentive staff, will of course return.

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Ken H . 2024-01-21

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very good value for the money meals ,had a combination of the club sandwich, the tika masala and the sausages and mash . the wait was a little on the long side (may have only had limited staff on) but all the meals were great value , well presented and tastily (club sandwich different but very nice ) pub unfortunately is looking a bit tired but still worth a visit

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Mark B . 2024-01-09

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The staff went out of their way to give us a great time. The vibe and atmosphere was so welcoming and set the tone for a lovely meal.

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Jenny P . 2024-01-04

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I came here with my daughter as I wanted so nice food and I didn't want to cook and I wasn't disapointed. We both had steak as the chefs here cook it medium rare to perfection and it was here that she actually tired her first steak a few years ago, although this time we took advantage of the Xmas menu starters too. I didn't have a pudding but my daighter had Ice cream sundae with Cadbury dairy milk caramelt nibbles. They do have a meatless menu too and my favourites off there are the Thai grreen curry and The lasagne, but today was a steak day. We always have a great time here it's easy to get to as it's pretty much staright off the East Lancs and not that much of a detour on the way home, so if I've been stuck in traffic it's a no brainer. Although I didn't have it today, you can come from an unlimited breakfast, you order the food so it's cooked fresh each time rather than buffet style but you can order as much as or as many times as you like.

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MJFlanagan . 2024-01-01

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You always get wonderful food and great service here. I was here around Christmas and the atmosphere was lovely. They are really welcoming and help with food intolerance. This is a regular place for me

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976dorothyp . 2024-01-01

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I visited for lunch with family in November. We had burger and nachos. The service is really swift and the waiting staff were friendly and easy to get their attention. The food was lovely and fresh, it was delicious. I didn’t try a dessert but the menu looked incredible. It’s a real family friendly place, definitely worth dropping by for a good feed!

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HelenF874 . 2024-01-01

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DREADFUL!!! Service was abysmal and food was so bad we walked out. The portions were so small. The small frozen meat pie was served with a dessert spoon of mash. Ordered beef chilli with my nachos and got a teaspoon of chilli. We spent five minutes looking for a staff member to complain to and agreed to pay for drinks and left untouched food on the table.

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Yvonne R . 2023-12-29

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Would visit here often while ordering off the afternoon value menu. This is the first time I’ve felt inclined to write a review regarding the gammon meal. Very thin and small gammon compared to past visits. Unfortunately won’t be ordering this again. Not value for...

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andyrH7292KU . 2023-12-22

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Thought we'd give the Stonecross another try, not been for over two years. Not sure if the older lady was the manager or senior, but she was unwelcoming and miserable. Had to get up and ask for condiments as we weren't asked when meals arrived,...

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CheshireMabel39 . 2023-11-25

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Staying at the Premier Inn next door and came twice for breakfast. Very impressed. A buffet continental choice and your order is taken for the cooked breakfast. Fast friendly service, food cooked to perfection and the restaurant was lovely and clean. I thoroughly enjoyed my...

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Mags B . 2023-10-02

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What a place. Just left after breakfast having had a verbal altercation with another guest, stood over the 'continental ' breakfast selection picking items up with his bare hands, putting them back in place, scratching his back, arm and nose, then selecting more items with...

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Companion09707148085 . 2023-09-23

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Emily was so patient and catered to our every need. She was so polite and made sure we were okay with drinks and if we enjoyed our food. Thanks for making our experience a good one 👍 I felt sad as I didn't have much...

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Emma P . 2023-09-22

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Warm welcome, our waitress was Lucy, she took our orders immediately and brought the drinks within a minute. The meals were fine, Pie Wednesday did the job for my wife, my son enjoyed his large fish and chips and I tried a tasty cheese and...

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Ken H . 2023-09-06

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I visit and stay here weekly with work and it is consistently excellent. This is standard pub food so it’s never going to be 5 star food but you know already know that before choosing to eat here. That said, the food is always hot,...

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engineerstu . 2023-07-12

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Good honest pub food in a nice environment I suppose. Would love the smothered platter to have some salad or veg in it though!

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151normanw . 2023-07-05

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We had a long wait for table and to order the food. The first table we were shown to had food on the floor under the table, looked disgusting on complaining we were moved to another table. The food when arrived was disappointing, I wouldn't...

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Mary J . 2023-06-26

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A lovely way to start the day warm welcome on entry then a well cooked breakfast toped off with continental from the buffet which was very well stocked and frequently filled up.

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k s . 2023-06-14

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I like to go hear with my grandpa every weekend, we always go for breakfast to keep in touch, the girls, especially Donna are amazing at their job, the food is top notch and the breakfast bar is always full topped up. They even cater...

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Lewis H . 2023-06-03

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My wife went to new york so i decided to go and have breakfast at table table Golborne and it was fantastic everything i ordered came quickly and the black pudding was the best ive ever had outside my house everything was cooked to perfection...

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paulhD1167UG . 2023-05-31

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A warm welcome from Donna who always has or table ready. Breakfast buffet lovely and well stocked up and great service from Dona and Rach breakfast cooked nice as ordered thank you.

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k s . 2023-05-07

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Tried the breakfast, really impressed with the offer. Drinks included too! Will bring the family next time. Would be good if I didn’t have to stand waiting at the machine for toast but that’s just being picky I think

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M3160OWliamb . 2023-05-03

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Had a lovely meal at the Stonecross yesterday. The pub was busy as it was a Bank Holiday but we were seated quickly and offered drinks. The food was delicious and there wasn't a long wait. The staff were attentive and called back to take drinks orders and to check everything was okay. Would recommend to anyone in the area

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Dkinloch . 2023-05-02

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Came back here for a light lunch today and a few drinks with friends. Really nice little place inside and it’s a much friendlier and more welcoming pub than a few of the others in the area from my experience

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Q9156UVsteveb . 2023-05-02

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I never feel alone when I go here. Even though it feels a bit sad to eat alone, the staff are so friendly I feel like I've actually got mates. There's a really good spread, but the chef will make stuff fresh for you and...

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Jenny T . 2023-05-01

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Had a lovely meal. Nice hot fresh food. Looked after well by the staff. No complaints. Will come back

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jamesaO2570AA . 2023-05-01

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Wow super rude staff we where unfortunately delayed by 5 mins when we entered table table at stone Ross we where greeted by a very rude lady who decided to shout your late tried calling you everything is being cleared in 10 mins this was...

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aldonis41 . 2023-04-12

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Had a lovely meal at the stonecross. The place was busy but we were seated straight away and given great service all evening. Food was hot and well presented. Regular check backs and opportunities to get more drinks. Overall great visit and would recommend to...

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Dkinloch . 2023-03-13

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We came here for my nephews christening. There were around 50 of us, and the service did not disappoint! Everything ran smoothly, and I can’t thank them enough considering we were such a large party. Leanna and her team, we cannot fault you! You expect...

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W2182LYgemmaw . 2023-03-13

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Ordered scampi and staff didn’t tell us there was no tartare sauce until they brought the meal. Friend had fish which was frozen in middle and had been reheated in the microwave. Asked for No Ice in drink but got Ice. Waitress was awkward when...

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SoapGossipQueen . 2023-03-12

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Frozen meals reheated. Felt sorry for the staff as they were busy and not enough on. Sent the Chicken dinner back - was like a children's meal and not as menu described. Not value for money at all. Ordered cocktails, seemed to much trouble to...

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bethanyh867 . 2023-03-01

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The food is just poor. Loaded Nachos, not loaded with anything, a few slices of chilli, a splodge of soured cream and a squirt of tube cheese. Loaded onion rings, same squirty cheese, 6 frozen onion rings and a sprinkling of bacon bits £3.95 Mac...

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E6396ESandrews . 2023-02-19

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I visited the Stonecross restaurant today for lunch with my husband and step daughter. The greeter gentleman was very nice and polite and served us our drinks. The restaurant was nicely decorated and looked very clean. That's as good as it got for us, sadly....

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JanandJim10 . 2023-01-20

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We went to stonecross golborne as a family of 11 for our Christmas Dinner. We were seated on a long table all sat together, the service, food drinks., everything was perfect! I would highly recommend ☆☆☆☆☆

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Stephen B . 2023-01-07

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My curry was more than I expected,very tasty and lovely and hot. My wife's fish and chips was however a complete mess, chips looked as though they were picked up off the floor, batter on the fish was as hard as nails and hardly any...

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trevorfP4841KE . 2022-12-19

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Not enough people praise good people! Our demolition get together was made a great occasion because one particular person - Lucie!! She was fab!

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Millsie21 . 2022-12-19

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Had a really nice meal at the Stonecross today. The pub was busy but we were shown to a table right away and did not have to wait for a drinks order. Our food came out in good time and was hot and delicious. Great...

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Dkinloch . 2022-12-01

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Went for lunch on Thursday,sadly not very busy ,the budget had just been announced and I’m sure people were being cautious .We where shown to a nice table in the window.The waitress was friendly efficient and quick .We chose from the 2 meals for £9.49...

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rubypensarn . 2022-11-18

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Breakfast was unlimited!!! And all cooked fresh. Loads of opttions, will have our family get together here again. Maybe some more cereal options though???

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marylU9776IJ . 2022-10-27

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Room, reception all great. Bar/restaurant staff not trained or poorly trained with customer service. Prefer to chat to each other than check on customers. Food terrible and very poor value for money. Complaints not dealt with appropriately.

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julievO5592SN . 2022-10-02

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Had a wake here this week. Couldnt have been looked after any better. Buffet was spot on. Everything was ready

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M3160OWliamb . 2022-09-24

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Came for a snack and a drink after moving to the area. Nice little spot and it was nice to sit outside, although it is a little noisy from the traffic. Nice place and nice people. Glad it’s so close to us!!

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Q9156UVsteveb . 2022-09-01

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Expected a standard mediocre pub food experience but it was a really nice occasion. Food was great and the staff all really friendly but not the over the top too in your face nice

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T7984OXjamiem . 2022-08-20

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Eat here whilst staying in premier inn next door, decent food especially on a meal deal, very good value. Service was very quick, friendly and professional, recommended

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bulldog19 . 2022-08-07

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Had a really nice meal at the stonecross. Nice hot food great service and a good selection of beers to choose from. Really good quality for the prices would recommend to anyone.

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Dkinloch . 2022-08-05

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I appreciated the service that Andy provided last week. The order was slightly wrong (not sure if it was my fault or not) but he promptly and good-naturedly fixed it. I've eaten there a few times now, and it's always been decent. Thank you.

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marcgY2279YT . 2022-08-03

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I came here with my two children and my Nan. The team were so accommodating, and interacted with my children when taking orders etc, this is always a nice touch. The food was lovely, and good value for money. Leanna looked after us, and nothing...

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Adventure65118107983 . 2022-08-03

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Decent pub food and good service. Tired looking entrance though, and no cask ale left! But made up for

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Z8446MHrichardk . 2022-07-07

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Finally wanted to write a review. Been staying at the hotel here for work for a long time. Staff are always nice to me and look after me well

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C8830FXliamb . 2022-07-07

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Birthday buffet was made beautifully. The day was looked after by I think Emily and Leanne. Really helpful

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jonathantP7202WU . 2022-07-03

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Great visit here last night. Expected an average ‘pub meal’ The staff were very nice and good. Food was great and couldn’t fault a thing other than the car park seems like it needs a lock of paint.

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186kirkh . 2022-07-02

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Ordered the chicken roast dinner. We have had it twice before. First time it was really good, second time not as good tonight it was dreadful. Potion as shrunk in size. Sent it back as it was cold. Served us another which was much hotter....

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Hardtopleasen . 2022-06-29

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First time at this restaurant, we just turned up on a Thursday evening and had no problem getting a table. Staff all very pleasant and helpful. Hubby had sirloin steak, I had macaroni cheese with side order of sweet potato fries. Hubby had the crumble...

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cindyd79 . 2022-06-23

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Had a great meal this past Sunday at the stonecross. Great food great service. Took advantage of the unlimited roast potatoes and Yorkshire puddings. Extra gravy offered as well. Perfect for a relaxing day off. Weather was great so took our drinks to the lovely...

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Dkinloch . 2022-06-08

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I'm from Haydock originally and remember it being built when it was always fully booked and lovely...god how times change!!!! The outside and inside decor tired , no excuse as could have been updated during covid.... We waited 30 minutes for drinks, then after a...

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Debra C . 2022-06-03

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Couldn’t book a table as no one was answering phone, chanced it anyway and pub was almost empty at 5pm, was seated quickly and drinks and food ordered quickly, food took about 20 mins to arrive and it was quite cold, I had sausage,egg,chips and...

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339kathc . 2022-05-13

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Easy parking plenty of space and a very nice greeting. Seated easily and order given. Food arrived promptly and it was of a good standard at a good price in comparison with some places. Everything was most satisfactory and the staff were excellent and VERY...

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Howard-Liverpool . 2022-04-27

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Me and my son who is in a wheelchair visit this restaurant frequently nothing is to much trouble even when we haven’t booked they always fit us in the food is wonderful breakfast is good to plenty of choice Donna and Julie and all the...

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Db14678 . 2022-04-20

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Nice food, lovely cocktails, friendly service. It looked nice inside and we really enjoyed our visit.

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amygT6501XG . 2022-04-08

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A cold pint of Guinness and a large glass of white wine were spot on. The nicest mushroom with herbs starter around, then a fish and chips which was average. Certainly worth a visit. Yes we will go again

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mikeapeter . 2022-04-08

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After a very long journey to the adjacent Premier Inn we were looking forward to a nice meal. We booked for 7pm. Our daughter has a milk allergy but having checked the menu in advance we saw several suitable options. After eventually being served we...

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pauldW6313ZF . 2022-04-07

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I visited Stonecross on Saturday with my family. Was excellent service from start to finish the food was good also very tasty and good portion size. Definitely recommend to my friends and will be going back very soon.

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N5545FJsarahj . 2022-04-04

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From the start, the experience was amazing. It’s perfect if you wanted a quick bite to eat during the week and especially on weekends. There’s two different menus for adults to chose from and both very convenient. The children's menu offers a 3 course which...

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K7686FZjb . 2022-04-03

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I always leave happy when I have visited the stonecross. Once again , lovely meals and even better service from the girls. I always feel well looked after and you can't beat the friendly atmosphere created there. I had the sirloin steak and it was...

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Dkinloch . 2022-04-02

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Food nice, service excellent. Leanna and the rest of the team couldn’t do enough to accommodate us. I have also visited here for breakfast before, which is good value for money. Always a nice atmosphere.

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Adventure65118107983 . 2022-04-01

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The Curry was excellent. The Fake and Ale pie excellent. The salad was a major disappointment. Had to ask for cucumber to be added and extra dressing. There were no onions in it. A thrown together salad minus key ingredients and with soggy Cauliflower Bites....

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JANETDENISE . 2022-03-20

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I ordered the lentil hotpot at £10.49. It came with peas and tenderstem broccoli, which unfortunately wasn't available and was substituted by frozen mixed veg. The image doesn't do justice to how very little hotpot there was. I actually sent it back and asked for...

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louisebV876BK . 2022-03-16

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We have just had our dinner at this fine pub, Alaina our waitress was absolutely amazing. She was on the ball with the menu and the drinks . Always professional and personable. The food was great . I would definitely recommend this pub for a...

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John D . 2022-03-08

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Really is a great location and handy for meeting up with colleagues. The workers got to know us quite fast and feel welcome

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Martinw20180 . 2022-03-01

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Attended this establishment after getting the knock back from our regular haunt. Great full English with loads of coffee and continental extras. Cooked fresh and hot. Couldn't fault it at all. Good service from helpfull staff.

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Taylor7803 . 2022-02-27

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We went for Valentine's night. We booked online, but they didn't have our booking...the online system mustn't work then? We got a table anyway as the place wasn't full. I totally understand that places run out off items, but when it's a special day in...

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caroledC6181TL . 2022-02-13

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We visited The Stonecross with family and friends to celebrate the life of a very special person. Andy the manager dealt firstly with the buffet order and was very attentive to ensure everything would be perfect. The conservatory and buffet area was all prepared for...

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C8240QWjaneg . 2022-01-26

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I visit restaurants quite frequently due to work and I can say I’ve never been to one before that’s been this amazing. From start to finish, impeccable service and the girls were lovely. My server was Emily and she was mint. Always around when I...

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K7686FZjb . 2022-01-26

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Had a really great meal here at the Stonecross. Really enjoyed the chicken goujons came hot and with tasty dips. Had a selection of starters and everything was cooked well and tasty. As good as the food was the service is what made the experience...

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Dkinloch . 2022-01-26

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I came to the stone cross last week with a couple of friends it was a welcoming atmosphere from walking through the door , friendly polite staff always happy to help and great service. The food came in good time and at a really good...

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K3833VJjennyw . 2022-01-26

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I come to the area several times a year and always visit the restaurant when staying at the adjoining hotel. The breakfast is better than I've had in some 5* establishments. A massive choice of cereals, pastries, fruits, yoghurts and all that type of thing,...

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Jenny P . 2022-01-26

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Booked a table no issues. Not overly busy. Excellent customer and table service. Food lovely. Good price. Really enjoyed the visit xx

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Sue1775 . 2021-12-06

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Had another visit here with family. We stay here in the hotel every now and then, visiting family but we haven’t been in ages because of the covid. It was great to see some of the same faces and be remembered. We got the same...

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jamesaO2570AA . 2021-11-12

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Friendly staff, lovely food, great atmosphere. I stay at the Premier Inn next to Stonecross regularly for business and it is always lovely to walk into the restaurant where the staff remember you. Dawn in particular is always a lovely, friendly face to see in...

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butterfield1996 . 2021-10-27

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Came in for lunch with family to be greeted by Donna who sat us down to our table . She was very welcoming and took our drink order soon as she sat us down which was great as it was cold out today so we...

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staceypN9831JD . 2021-10-21

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What a lovely family meal we had today Saturday 16/10/2021 the food was excellent the service was excellent highly recommended 5 Stars thank you to all the staff we will be back most definitely

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W5385COdavidl . 2021-10-16

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Went here to catch up with a friend and it was a lovely place! Our server Lucie S, was very friendly with excellent service. We loved the food 😍. 10/10 recommend!!

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509amies . 2021-10-08

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Recently had a fine meal at the stonecross. Was seated where we requested and had great service from Leanne. The food was good quality hot and didn't have to wait too long. Steaks were cooked as we asked and really tasty. Would come back again...

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Dkinloch . 2021-10-07

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Came here with my husband and two children. Had a lovely meal, but was more impressed by the service. Leanna and the other girls working were all amazing, nothing was too much trouble.

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W2182LYgemmaw . 2021-10-07

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I went I for a catch up with a friend for some drinks and food there was a good range of both food and drinks and when I asked a staff member called Leanna regarding the drinks menu and recommendations she was very informative and...

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jenlouise94 . 2021-10-07

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Called in here with my son for breakfast before heading to Warrington. The food was amazing. The lady who served us, Dawn, was lovely she was really helpful as I have an egg allergy and she made sure everything was fine for me to eat....

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helentR6872WX . 2021-10-07

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I came one evening last week after visiting family in the local area. I have only ever visited here for breakfast before so I was excited to try out one of the main menu items. I was greeted by a lovely lady who showed me...

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278jennfierh . 2021-10-07

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Had a lovely meal tonight with the family. Everything was perfect and the staff was lovely. Shout out to Ben for all his help!

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H8260IZjoanw . 2021-09-25

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I have been using this venue for a couple of months now for meetings. I usually arrive early and have to say I am very well looked after, usually be Dawn who initially showed me around and took my bookings. Dawn looks after myself, and...

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kaz5912020 . 2021-09-05

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I was staying at the adjacent Premier Inn with two friends & on the strength of our previous visits (pre lock-down) we decided to have the breakfast. What a mistake! The black pudding was so greasy that you could almost have wrung it out, the...

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malcolmb4000 . 2021-07-01

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I visited on Wednesday night with my partner for food. The food was excellent and the staff was lovely. Will definitely come back has it’s one of my favourite restaurants. I used to visit quite a lot before lockdown. I’ve never had a bad experience...

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Tinkerbell8719 . 2021-06-26

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Food was good. Excellent service from Lisa and Taylor Thank you. Will definitely return again thanks again

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D9732PJjosh . 2021-06-10

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Used the restaurant as was staying next door, didn’t expect much as it’s a typical chain pub, but how wrong we were - really nice staff, food and atmosphere - we had evening meal and breakfast which wasn’t the normal buffet but the staff worked...

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SandyT941 . 2021-06-06

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Called at the Stonecross after being out on a day trip. I thought I would give it another chance. Myself and my granddaughter were shown to a table. The first thing I noticed was the physical environment. The pub badly needs an overhaul. Chairs are...

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CheshireMabel39 . 2021-06-02

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Very competitively priced lunch for two, comprising of a starter, a main meal, a large glass of wine and a pint of Guinness, all for less than £25! The nicest mushroom with herbs starter around, my wife had chicken goujons then we both enjoyed a...

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mikeapeter . 2021-05-25

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We went to this cafe. Ordered x2 beef onion barms £10.00. Plus chips coffee and flat white coffee £18. . Let me start . Took ages and when we got our beef barms. With 1 piece of processed beef few onions on at £5.00 each. Shocking. No taste no beef !!! Chips dry. Coffee awful cost us £18. Absolutly robbery. Don’t go to this cafe . Shocking

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Booked for a bottomless brunch as a group for a birthday we went early to put balloons on a table when we went back for the brunch we had been moved upstairs to a dark room were no one else was with no one in the bar all the entertainment was going on downstairs felt like we had just been shoved out the way they had either overbooked or accepting walk in when they were already full. After being left ignored upstairs for 20 mins we had to ask for someone to take our drinks order and we got back what you here for I didn’t no you were up here! 30 mins after our order being taken a member of our party complained the reply was we are just arranging done complimentary wine for your table (this must be the wine he had just walked in with in a Tesco carrier bag !) and none of our party even drink wine! We were all that annoyed with waiting we got our money back and went and spent it on cocktails in weatherspoons! The whole experience was a shambles and spoiled what was meant to be a birthday day out with friends. That was my first and last visit to hedera and i definitely wouldn’t recommend it to anyone!!

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Was once a great place, but now, along with the accompanied Premier Inn has decided to stiff the uk public by accomodating immigrants of fighting age, no families, just able bodied men. And closed the pub to simply cater for said immigrants from the hotel. Something is seriously wrong.

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