The Mount in Wigan

Was served by Robyn on the bar and Sarah delivered our food. Both great service and was able to accommodate my allergens with high professionalism. Will come again.

Great service today great food and drink great customer service from Sarah and we asked her the name of the Chef who prepared our food and we were told it was Beckah . They are both an asset to your company and we,ll be back soon

Great food xxx good night watching rugby 🏉 with friends

Nice local pub relaxing plenty of different rooms and very lively

So convenient for visiting friends and family in the area. Bed and pillows were excellent, room spacious and comfortable. Car parking available which was essential. Always a really useful stopover for us for a few days. Food is typical of many fast food places but the staff were very friendly and on one occasion surpassed all expectations with a very late dinner request from us and the food was still fresh, well cooked and presented - a big thankyou for that. We arrived on a very rainy day to witness the bar area swamped with rain pouring through the roof, staff using mops and buckets - a very Dickensian scene - apparently the problem not helped by the buildings protected status so appropriate repairs difficult if not impossible to implement. If this is true then yet again a piece of useless bureaucracy from English heritage or whoever is responsible. The roof is clearly not fit for purpose. But Greene King should also be doing something to assist their staff.

Very good meal and service. the team did a great job!! Will be coming back! 😍😍

Great food and service from the team Robyn was very helpful

really friendly staff food was amazing we got a warm welcome at the bar i will be visiting again for tea next time and drinks

Good location with ample parking, the room was clean but it smelled very fusty and stale from the hallways and in the room, could definitely do with an uplift. No milks provided in the room and only one towel for a family of four but was easily rectified at reception. For the cost for one night you can put up with it but again definitely could do with an uplift.

Food was great, we were well looked after. Calm atmosphere, music was a reasonable volume. Thanks Eleanor and Shannon!

Really nice food and friendly staff. Good drinks selection and big car park

Very welcoming, great food and super dog friendly in the bar area. Eleanor was amazing and really helpful, would recommend 😊

The food was excellently made. The establishment was very pretty. And the bar staff Eleanor) was friendly, attentive and welcoming. I will definitely return.

Came with family and was served by Robyn and Tom they provided brilliant service such a friendly and pleasing environment. Would definitely recommend coming and will definitely be coming back!

I used to go here a lot but staff and service went terrible, I must say big improvement, clean and tidy. Great deals on food 🍔Thursdays & 🌶️ Wednesday’s

Hollie wane had good service and is very polite and respectful and always has good level of professionalism about her

Came in with the family the food was good and the service was quick we all had a good time

Beckah, Jo, ivan and shannon were outstanding. Nothing was too much they are a credit to your company

Rooms were basic but clean and tidy. Food was good at pub, just avoid roasts .

Amazing food and service on Sunday the roasts were lovely and fresh

£6 Menu was really good value for money

Great local pub with good selection of food and drinks. Team are really friendly. We always enjoy it here

I can only rate the food and service, as did not use the room. Food was good, place was clean staff was pleasant. Looks like they need new tables and furniture though very marked and worn so needs an upgrade. Overall pleased with the visit and would definitely go again.

Very poor service. Didn't notify us there was a wait of 30 mins for food, the bar staff told us how much the order was, we used a voucher but they failed to inform us the amount had increased. Would have been better if they had said it was better not to use the voucher. Their response? "It's in the T&C's". Going that extra mile is what it's about. We've given The Mount a second chance, and this was it. Poor value, adequate quality of food, but good service from the waiting staff. Sadly we cannot recommend The Mount.

Great place, foods brilliant and staff are lovely

Lovely staff in past but manager well what can I say! Absolute disgrace of a person saved up to pay for a hotel for 2 days whilst visiting family.. I travelled all day from Sheffield to Wigan with 3 kids 2 of them with special needs as well also I’m pregnant so I was tired and wanted to sleep turned up they couldn’t find my booking although I had it on my phone they then said I had to cancel so I did then he decided to say I can’t have my money back for it 🤷‍♀️ a young guy was on he understood what was going on he tried to help this idiot said I couldn’t have 2 singles room as they don’t have kids in mount 🤷‍♀️ I have stayed here lots of times with my children he then went on to say I had 10 kids trying to book into a family room please tell me were these 10 children are! Stayed here previous and he was moaning back then as well will NOT recommend this place to anyone abosoltue disgrace

service was absolutely amazing. the girl at the bar was so lovely and so was the people who served us our food. will definitely be coming back again!

Great food in a great location. Being just off the m6 it's handy to meet up with people. Check their menu as there's a deal on every night of the week!

Been here 2 hours waited for 2 curries, 3 kids meals took 40 mins then order wrong waited a further 5 mins for bhajis and samosa,poppadom was horrendous they did replace and, we ordered 22 mins for puddings and still waiting. Won't be back

Went there for some food a few days ago and the service from robyn was amazing! She helped with everything we needed and was so friendly and kind.

Ideal location for rugby and easy to find just off motorway

Came with my boyfriend the other weekend and received great service from the team. We arrived post-breakfast service and the regular menu doesn’t offer a vegetarian full English, just a meat-based one (which was a bit disappointing). Luckily, a team member nipped into the kitchen and organised a veggie one being cooked for me anyway. I was really grateful; it was such a nice touch. With this in mind, ordering was really easy and enjoyable. Our visit could have done with a little TLC here and there - the tables were VERY sticky and both mine and my boyfriend’s mushrooms looked anaemic 😭 A grilled tomato, and a choice of eggs wouldn’t have gone a miss either. If you’re looking for cheap and fast food and you’re not too bothered about the quality, you’re onto a winner here.

Great but you need to bring your own pineapple

Food was nice, and worth money. service was excellent, very friendly staff.

Mould everywhere . Impolite staff . Avoid

Nice, service was OK, food go good for the money, large amount

We had a great meal plus dessert, woke in morning after a great sleep, beds were so lovely, the staff were great

Food really nice from new menu ordered the bangin chicken but the wait was a bit long. Ordered the horseshoe doughnut it was nice but mean with the cream. Waited a while for that too wasn't that busy either.

Go every week for breakfast great staff good hot food.

Loved the place.room we stayed in was very good for the price .went for a friend's 50th birthday. Definitely stay here again👍

Had our Dinner there. Food was cold and adult's and children allowed to run and scream around the place . Management did absolutely nothing. Won't be going back.

Called in for lunch today for the first time, purchased 2 meals off the midweek special menu, choose 2 meals for £10 each on the deal, the meal were ok nothing special to be honest. The meals were meant to be £14.50 each without the special offer, I certainly would not have paid that price for what we got ….

Very impressed good value for money

The food is good but the service always seems to be slow

We went as a local signing group about 40 of us and we sang and the customers that we're there really enjoyed it.We all had a drink and it was a lovely atmosphere

Great food good atmosphere. Will be back soon

On arrival we were greeted by Lee who was very warm and welcoming. The food was great. We were served by tom, he was very helpful! 5*

Excellent service from the team on Saturday night cheap food but quality was great and definitely will be back again when we're back in the area.

Visited here and the food and service was amazing! Especially Lee and Tom who made the entire visit. Can’t wait to return

Team are friendly and helpful will be back again soon.

Poor in so many respect. Room was filthy , dried blood on sheets, dried what looked like poo on sheets and pillow, pubes around the taps and gaffer tape covering a hole in the floor. Booked for 3 nights , checked out after night 1, avoid at all costs

Had a lovely meal out, food was great, service was even better! our server Robyn was incredible, will be coming back!!

Very friendly staff and lovely food

Great night at The Mount. Food arrived quickly and it was lovely. They had a quiz night on which was a bonus and we came 1st wey hey

My Granddaughter visited the Mount on/11/May 2024. and her ID was not accepted even tho her meal and drink were charged to her. As the drink was not served she should have had her drink money refunded. My Family have been going to the Mount Restaurant for a number of years to celebrate Birthdays and Anniversary's' I do not understand how you can not accept a phone ID from a single mother of a Five year old when you had served her on Saturday the 9/Feb /2019 her 18th birthday and also on the Saturday 12/Feb/2022 her 21st birthday

I visited 'The Mount', today, with a friend at about 6pm, there were plenty of spaces in the car park, We easily found an unoccupied table. Menus were available in the condiment holder. Ordering was straightforward, the staff were polite and friendly Our order was completed in a timely manner, the food was good, the room was comfortable, the tables looked like they had had a hard life. but they were perfectly functional.

Great breakfast at a good price, didn't stay over so can't comment on the rooms, service was great too. 👍

Been for meal an it was good service an friendly staff , food good to

Staff were friendly and efficient. Food was delicious. Perfect location just off the M6 for a break in our journey. Will definitely come back.

Comfy bed, clean rooms, nice shower and toilet, friendly helpful staff, I would definitely come back here

Was a great night the food tastes great plentiful and was ready really quickly .The service is great and the staff are really friendly

Great little spot Great food Great atmosphere 🙌🙌🙌🙌🙌

We attended the mount on 13th April 2024, the meals are absolutely vile. I'd say they are microwave level standard. I had the mixed grill, egg was raw, sausages barely cooked, something which I think was chicken was strange and not edible,pineapple disgusting. My partner had katsui chicken, had about 6 chips and 7 grains of rice. Drinks were bad too, draught beer had a very metallic taste. It's gone downhill that place avoid!!

Took my mum for breakfast. Food was good. Coffee pretty standard

Need new cleaners, stuck to a table and toilet floor.

Popped in today for breakfast, was served by ell at the bar, Mike brought our food, excellent service so friendly, Under new management Lisa is such a friendly and polite person! Recommend popping in to give them a go at your convenience! Food was great value, hot and tasty!

Only went for a couple of pints, not the cheapest place considering it's a pint and over £4 for a carling is expensive but suppose it's going rate for most pubs now, probably explains why most people can't afford go out any more

We where greated at the bar by El lovely girl very nice and friendly, food was great as always we will definitely be back.

We went to celebrate a family birthday, there were 12 of us and we got looked after splendidly. All the food arrived really hot, everything was correct with no errors and all the plates were empty when we finished. The food was excellent, but that was nothing compared to the Guinness. That was poured to absolute perfection, and it even had a shamrock on the top.

The mount is a Hungry Horse pub which means plenty on offer of which there are daily offers. Excellent food and the staff was great. 👍

Used the restaurant only. Very good value. Part of a food chain but good selection and well priced. Clean if dated decor. Staff pleasant and helpful

Duty manager very rude arrogant slammed our food on table and put a red hot sizzling platter Infront of my three year old granddaughter in her high chair almost scolded her .I had to shout at him not to put it there Infront of the baby . And went straight over her head with sizzling platter

Went for a pre Cheltenham Pub Afternoon Meal at the Mount. Also my partners Birthday. I had the Mini Mixed Grill and Sandra had the Chicken Parmiagana. Sandra's was fine by my Grill was Underwhelming to say the least. A thin slice of Gammon A little overcooked. Two pieces of Chicken that seemed undercooked on the bottom and overdone on the top. Two hard boiled sausage and half a dozen frozen chips Not been for a while and won't be going back for a while longer. On the plus side the staff were very helpful and friendly.

Good, honest pub food at a fair price. Excellent choice of ales and lagers. The staff are very friendly, not least Eleanor, and service is top notch. A clean and comfortable venue too. What more could you ask for?!

Great place for all ages food was outstanding 👌 and staff are really welcoming will definitely be back 😀

8 adults and 2 children for Mother’s Day meal, our table was reserved for 3.15 and where seated within 5 min. El the barmaid was lovely took are order read it back got our drinks was very efficient. Our meals came within 20 - 25 minutes no one had any complaints everyone ordered puddings service was spot on.

Went for breakfast for Mother’s Day, and the service was absolutely appalling. Blonde woman at front desk was extremely rude to my mother, we waited 30 mins for a hot drink to then be rudely told it was self serve and the food was very mediocre. Do not recommend.

Nice place helpful young lady .. this place can be hit or miss but today was great . I do chill when I'm in here .sports and cheap beer .

Very friendly and helpful service from El. Great food and drinks. It was busy but all the food came at same time and was hot

A low quality chain pub with sub-standard service and inedible food. Our table had old crusty food under it that looked like it had been there for quite some time. The bar staff seemed uninterested and not very welcoming. Overall an unpleasant experience and not that affordable either.

Excellent rapid bar service by EL. Very good steak hardly any waiting time. No issues prices OK . Not the Ritz or the Savoy Grill but AOK by me !

The food was top quality and the service by El was exceptional. She was very friendly, professional and helpful in every way

Breakfast good and the right price 🤗

Went for an evening meal. Ordered The Gravy One burger with salt and pepper chips and a Full Monty Mixed Grill. The burger arrived cold. Spoke to the bar staff and it was taken away and I was brought a freshly cooked one. Then discovered the gravy was still cold and the chips had no seasoning on. They brought me some seasoning and a fresh pot of hot gravy. The steak in the mixed grill was quite fatty and not of good quality. All in all it has put me off going back. The staff couldn’t have been more apologetic about it all.

Great food and amazing server el who was so friendly! Staff was so nice and tables was clean and tidy Thank you so much!!!!!!

Food was really nice, came out quite quick, Rebecca served us and she was so nice, she went above and beyond, getting crayons and the tv on for my little girl why she ate her dinner, over all it was a great meal and was great for the price

As ALWAYS, we were looked after that incredibly busy little bee 🐝 El. She was outstanding and NEVER stops. Thanks for a great experience.

The staff here are very friendly and helpful, especially El. Food is very reasonably priced and the unlimited hot drink is a real bargain. Great place to meet up with friends, will definitely be back again.

Lovely atmosphere and El was so friendly and helpful! Food and drinks were well priced and very tasty! Would definitely come again 😊

Great pub on the way for a night out

The worst meal I have ever eaten, roast dinner for myself and guest were both stone cold, after we sent it back and got a hot meal, the Yorkshire pudding on both plates had a chemical taste, tried to order a drink at the bar to get rid of the taste and the only person on the bar went to change a barely leaving a que and other staff seemed more pre occupied talking or emptying glasses from the washer. Didn’t get a drink, there was no soap in the ladies toilets and given the stale and tired appearance inside I won’t be surprised if we’re sick tomorrow. Even the cutlery that we were instructed to get ourselves was in a disgusting dirty container, food hygiene is a basic. Both myself and my guest have worked in the pub trade and never left a meal and hurried out , absolutely disgusted.

Staff in the restaurant were shocking. They ignored customers or multiple occasions and were a bit rude. No happy greeting and no explanation on how to order food and what was available. Staff stood around in the restaurant whilst the manager putting glasses away and...

We love going for breakfast at the Mount. It's friendly . The girl that served us was very helpful. Best brekky around . Will be back soon

Visited for a nice lunch and a cheeky drink. Our server EL was very welcoming, friendly and professional. Very quick service and even cleaned our table in between serving.

Nice place to stay. Staff very helpful. Bar prices are a bit steep but when offeres on not to bad. Alledged Haunted property, didn't spot any unusually activities, economical priced hotel but for a grade 2 building long overdue a upgrade, including food menus. Produce all fresh and carrying the British hallmark of quality. Overall not bad.

Lovely staff, calm and friendly , great food, stayed here for business, no problems or issues , overall a good 10/10 due to the environment being friendly

First and last time here. Low quality food reheated in a microwave. Mushy, luke warm and tasteless. Pub could do with a good clean too.

We come here a lot and this was the worst experience we have had. The bar maid Rebecca was good then it went down hill from there. The fish tasted undercooked or just out the freezer, the waitress was not helpful when my curry didn’t...

I brought my family of 6 for a meal and we had a lovely experience. We have only visited once before but decided to take up the offer for feeding the family for £15 over half term, what an amazing offer! With being a large...

Best breakfast and fantastic value!! Great service and staff especially Andrew 10/10. Clean toilets and free top up for your brews couldn’t ask for anything more :)