The Star - JD Wetherspoon in Broxbourne

Curry came out hard rice and some of the meant hard. And stock wise, not sure how you run out of poppadoms, onion bhajis and samosas early on a curry night.

Absolutely love the place good food staff atmosphere & history

Now that most of the good kitchen staff have gone the food is absolutely awful. This place has turned into a shambles. You can’t get served at the bar anymore without an attitude. They all used to joke about with the staff, made you feel welcome, serve you in a reasonable amount of time. The original staff made this pub… now you go in and just want to walk straight back out again. Been a regular since the pub has opened. Since it changed management… it’s an absolute mess.

It's a weatherspoons need I say more. :) No parking :(

Bar staff made people wait while they were talking among themselves

After 2 years of their hot drinks machines(2) not being able to serve up hot chocalate, they finally came up with a partial solution; took the symbol for Hot Chocolate off the screen of one of the machines. Excellent solution!!!

Great place to catch up with friends Food is good and reasonably priced.

Friendly and helpful staff. Tables cleared promptly. Good tasty and served quickly. Clean toilets.

Cheap and cheerful with a very historic building. Staff are always friendly.

What you would expect from Wetherspoon.

Quick service. Pretty good food at very good value. Building has some interesting features too.

Nicely located in the town pedestrian section, reasonable menu and fairly priced.

Avoid at all costs please the service is disgusting bar stuff are useless and should I even mention the dirty tables and sticky carpet?

Food was OK,table app did not work,so had to que at the bar

we ordered four portions of ice cream with fruit, all the bananas were old and black, what a joke??? I was with 3 children 3 years old and 1,5 years old!!

Sunday night visit with my boyfriend. We eat here atleast a couple of times a week, so decided to go for dinner around 9pm on Sunday. We sat in the booth next to the high tables, table was messy, uncleaned, not cleared nor wiped over, and there was a dirty dish cloth left on top of the booth seat, with a btl of sanitizer on the shelf next to it - presumably someone couldn't really be bothered to do their job. I had the 'gourmet' steak which was okay, minus the onion rings and mushrooms that it was supposed to come with. My boyfriend ordered the bbq chicken melt. His chicken was evidently tough, rubbery and overall a disgrace. The bbq sauce was so over microwaved on top of the bacon wrapped chicken that it was more like a plaster than a sauce. We cut off a piece of the chicken and tried a bit each and quickly called the server on duty over - brown haired female with a bit of an attitude. We told her that the chicken was not upto scratch and she stood there somewhat confused and told us she would take it back to the kitchen which she did. Shortly later she returned with the same plate of rubbery chicken and told us that the 'chef' had told her that due to some if the chicken having already been consumed that they would not change nor refund the dish. She quickly put the plate back and the table and muttered that it was nothing to do with her and that kitchen over ruled her, and quickly walked away. Considering the pub was relatively dead being Sunday evening, I would have liked some kind of proper customer service instead of attitude and service of an imbasil whom showed no regard for her customers. A terrible experience, disgusting attitude and really shoddy service of which we won't be returning for.

Only star is in the name. Was here on Sunday at 9pm. Stone cold food and what customer service?? Had hunters chicken, came out a bit though. Sent back to kitchen, plonk it back on the table said nothing they can do about it. Staff said nothing to do with her but kitchen won’t replace or refund as it was half eaten (it wasn’t). Spent £35 on it plus steak, wings and onion rings. All came out cold. Frequent there, might reconsider now.

One of the best spoons Guinness I’ve had in a while decent creamy taste and very cold. Lovely little establishment to have a go at splitting the G bosh

Good food and Elizabethan history all in one place.

We ordered 2 breakfasts, small and traditional at 10.30 am, nice lady served us, but I took both back. Beans cold, bacon hard and cold. Not good, excellent price but cold food spolt meal. Changed food but you must have a problem keeping your bacon warm as it still was.not warm. We also saw other customers return return the breakfast. Will come again but hope food will be hot.

3 staff behind the bar, 1 man serving, 2 females chatting obviously taken offence when asked by my husband for two drinks. Sorry to disturb your conversation. The blonde girl then slammed the drinks on the bar. I have worked with the public, you would be out of a job now.

First time there. Had a excellent 14oz steak. Staff were really friendly

Disappointing Experience at The Star - JD Wetherspoon: I’ve been to The Star in Hoddesdon multiple times and always enjoyed it, but my recent visit on 01/09/24 was truly disappointing. We ordered food and drinks totalling £90, only to be informed by a staff member after placing the order that due to a staff shortage and being busy all day, they had run out of pizza and there would be a 40-minute wait for food. Despite the delay, we decided to stick with our order. Unfortunately, the food finally arrived at 8:20 pm, and to our disappointment, everything was lukewarm and didn’t seem fresh at all. To make matters worse, one of our dishes was missing. I had to go all the way to the kitchen to ask about it, and the staff’s response was far from pleasant. What’s most frustrating is that no compensation or apology was offered for the delay or the quality of the food. It felt as though the staff wanted us to cancel our order, and when we didn’t, they were clearly irritated. This experience has really put me off from returning. I’ve never had issues here before, but after this experience, I’m not sure I’ll be back anytime soon. The Star needs to seriously work on its service and customer care.

Cosy food and drink pub chain good prices

Is nice pub. Last 2 times went busy one bar person and 2 girls who obviously work there chatting at end of bar ignoring people as talking about going out, food standard regal fare. I ordered small and large fish and chips. Small one had more chips than large one. Apart from that was a nice place seeing as from Cambridge and just visiting partners mum

A nice wetherspoons pub great for Breakfast, lunch or dinner good range of ales. Reasonable price like all Wetherspoons. Very interesting 15th century wall painting and original roof beams.

One of the best Weatherspoons I've been in food and drink was lovely

Tom is my favourite manager. Always has banter and treats us well on Monday Club especially. Love you Tom xx

Once again after another trip to Wetherspoons in Hoddesdon we was greeted and treated amazingly by manager Tom who was amazing the whole time we was here will always come back now

A lovely little spoons that was quite busy when I was there. An outdoor area down the side of the pub with access from the street as well as the pub itself - good for wheelchair users. The tables are fairly close together so not a lot of room in places to move about. The staff were lovely and cheerful. The chicken wings were delicious and the Guinness was excellent.

Just had my worst meal and service in a Wetherspoons !!!! Bar service was almost non existent...... too busy chatting !! Table service of food was passable. But the food was the worst I've ever had. Chicken was so dry and so hard on the bottom I couldn't even cut through it. Come on Wetherspoons you can do better than this !!!

Great place to eat with the grandchildren

Horrific attitude from the girl behind the bar, attitude was uncalled for and we were definitely over charged although she did not seem to care at all, will not be returning

Ordered food. Waited and waited then went asked if was coming was told was coming then. Waited and waited. In the end went got a refund because the food never came.

Firstly, came in for a breakfast through no fault of the waitresses, the chef messed up 3 of the 4 breakfasts which I can agree thus happens as sometimes they can be busy but today it was not, when approaching the chef/ manager that was already behind the counter, to let him know of his mistakes, he was rude and abrupt and was far from apologetic and then taking it out on the staff. The waitresses Stephanie and leanne were exceptional, apologetic and generally nice and kind ladies these girls work hard to keep the customers happy and stay polite at all time, and should not have to apologise on the chefs behalf. If it hadn't have been for Stephanie and leanne I would have walked out and never come back to the star inn. The chef/manager could learn a lot from them and maybe being a chef AND a manager is not his forte. Thank you girls.

A lovely clean tidy venue, with interesting very old wall art.

It’s a Wetherspoons. The amount of food you get is as basic as they can do. Burger and chips comes with as little chips as possible and no salad in the burger. Could have had a rustlers burger and got more chips from a chippy for same price. But the atmosphere is great and lovey seating. Can park locally free after 6:30pm or the best for wheelchair users but if have the app I guess it’s not too bad. But main toilets are up a flight of stairs.

IT ABSOLUTELY STINKS. The pub isnt that bad but management refuse to shut the kitchen door so all the bad smells from the dishwasher make the pub unbearable to sit in inside

Visited when hoddesdon was holding its summer do! Wasn't as busy as it could have been and food arrived quickly.

Went today with a friend and a dog went in by the back gate that was open and followed other people in. I went and got drinks and crisps service and price great. I girl was clearing tables and said no dogs allowed in here. I said where the sign is. As you come in the front, I said, but no signs as you come in the back. I am sitting in a no smoking area with everybody smoking. Anyway, I got 2 more lots of drinks and ignored it then a member of staff came to tell us to leave as dogs are not allowed unless a helper dog. This member of staff did not question the people smoking in non smoking area. So we left. Looked on the website, but there is no mention of no dogs allowed. I think smoking is a much worse problem and should have been stopped. It's just a shame we really enjoyed it till then.

Had a beautiful fry up and it was nice and cheap. Lovely little place.

Nice pub but some of the staff could do with some classes in manners and food was dry

Nice pub decent food prices were decent to

Sad to see the booths go but still lovely to sit outside. Great service and delicious food.

Good service and meal cooked well.

Very busy. Food usually very good bit this week food was cold. Had to keep sending things back

Came here for the first time and was served by a girl called Ebony…she was an absolute star! Very pleasant and friendly and couldn’t do enough for us! The food was was nice and the service was brilliant, couldn’t of wished for a nicer girl to serve us! 😊

Don't ever try and order from the bar,

I can't in all honesty mark this lower than a three. It's a very typical JD Wetterpants pub on the lower end of the whole J.D.W. scale. Quite a dark and dingy layout inside when you enter because of the tiny windows and the small seating areas that make up this very old building. After negotiating several pillars and tiny walkways we got to the bar area which is in the centre of the pub with outside seating and smoking areas immediately off it. The somewhat refreshed clientèle in the Jardin du Bierre make it quite a lively experience. The food wasn't great and resulted in my Fish and chips getting returned as it was tepid at best. My friend said her pizza was lovely. Drinks were excellent value and we were looked after very well at all times. The staff are a credit to J.D.W. It's busy, a bit grubby but overall, it's jolly good fun.

First time I've ever been to a spoons that won't let the dog in the outside area. BEFORE WE EVEN ENTER THE BUILDING!. I'm on my holidays and was very excited for chicken breast bites! Can't even review them for you as I never even let my bum hit the chair before a woman ran out the door atleast 8mph minimum to tell us "no dogs on the premises" well as far as I'm concerned my dog isn't going to jump on the tables and have a party! Silly rule. Sort this out!

Nothing bad to say. Just your average pub food and drinks. Service is okay aswell.

Had breakfast in the star hoddesdon was very good at a good price, the star had a good atmosphere.

Hygiene not the best, tables were really sticky and burger wasn't very hot when served. Have had much better experiences in other branches.

Free re-fill on your coffee.....don't mind if I do!

English staff are all a bit sloppy, just like the worzel who runs these pubs. Low quality hormone fed bacon and sausages and chlorine flavoured chicken from cheaper imported Post Brexit trade deal junk food suppliers. A nice German 'Leffe' beer, served in a grubby glass, but lovely and cold. Shame the table hasn't been wiped down since the pretty Polish bar staff all left in 2020. Good prices for the unemployed and the hoards of xenophobic under educated, under paid English Gopniks (look it up on Google) that hang about in here and the betting shop next door.

This is one of the better 'spoons always a good atmosphere service 👏

Unfortunately we went there when it was absolutely rammed. My main problem was there were tables that were empty but still had half empty plates on them . There was nowhere to put them so couldn't actually sit in the space. On the positive side the service was good. The cheap pinos were definitely interesting though. Would love to know where they came from. Wouldn't recommend them !

They stole my ID and my black best friend's ID. Told us it was fake and refused to give us it back. Had to call the police and they had to come to the scene. Absolutely atrocious behaviour shown. I work for a vaping company and my best friend works as a bartender, we've both done challenge 25 and would never confiscate them. Never coming here ever again. I wasted my money! Completely unprofessional and unpleasant. Avoid at all costs.

Dinner and evening drinks with friends. Lovely pub set in an old building. Fireplace etc. hopefully not as smokey next time. Pleasant and attentive staff. The food was good and arrived promptly. Thank you.

First visit, certainly go again

Lovely pub,great food, great service . And a lovely open fire going. Which was nice after a stinking day in the rain...

It a nicest pub we ever been to

A pretty good atmosphere it was busy, no music on on a Friday which was strange but it has good lighting and cosy spots to sit. They have some meal deals with a drink that's catchy.

Good thing about this venue are the old artists painting behind glass wals and the old sloping floors

Very friendly and helpful waitresses and waiters. Very clean toilets and a nice atmosphere to eat in.

Clean, tidy, and good service 👌

Very nice little Oasis just off of the old town center nice little pool. Ideal

Lovely helpful staff. Not too busy and a bright and airy pub. Lovely food at a great price.

Wetherspoons as always provides great value however I sat close to the kitchen this morning and the shouting and foul language from this area left a lot to be desired

Very pleasant pub with a large range of low priced drinks and food. Friendly, good service and casual atmosphere.

Not one of the best places I've been to. Food was lukewarm at best and "no bacon on the menu for breakfast"... Really ???? Service was friendly

Gourmet food! These guys really know there way around a microwave.

food was very poor and not very hot run out of bacon and others was nearly empty thurs morning very unusual must have changed something

Did not have food had a beer the layout is nice and cozy would go again maybe try the food

Luv this place use it when ever I’m In hoddesdon . But was disappointed yesterday went in with my family my 2 Grandaughter s ordered a plain burger with cheese and chips . The lovely lady that served us came to the table to say sorry they dnt do cheese burgers so if we want cheese in them it’s another 3.40 what £1.70 for a slice of cheese that’s absolutely ridiculous and when the meal came there was half a dozen chips on the plate like a child’s meal . I have to say I’ve always been amazed by the lovely food and portions in there but not yesterday . Obviously I will still use it as I really like the staff and atmosphere but will b complaininh if I pay for adult meal that comes up like a child’s meal in future . 🙈🙈

It was so relaxing and the food was delicious.

Popped in just for a coffee one morning which was great value. Lighting was very dim especially around the self service coffee machine area. Table was not cleared from previous customers and once cleared wasn't wiped so very wet/sticky.

Met up with an old friend,large breakfast... unlimited coffee for less than £9 🤔... No brainer really 👍

Lovely staff lovely food they treat customers and staff like royalty highly recommend open 9 am for my first pint 😋

Had the pleasure of visiting the Star on many occasions over the last year, at different times and only once couldn't get a table for food (Saturday night) good really, so popular obviously. Ordered both at the bar and using witherspoon app, bang on , no faults, value for money, great service in an historic building, amazing history, wobbly floors upstairs lol, amazing toilets, great disabled facilities and outdoor space. Recommend give it a try.

thriving and busy pub, on a great day, plety of indoors and outdoors seating whatever the season. good prices and good food.

This is one of our favourite Weatherspoons, we have been to many and although most are really nice there is the odd one that's awful, however this is rare. The star however is exceptional! It is cosy, clean, service is quick and most importantly the toilets are spotless with the most amazing architecture. So if you haven't visited The Star in Hoddesdon yet then I suggest you do, you won't be disappointed!

Great place to eat or just a couple of pints,great service friendly people

Visited today and was served by Nikki was very friendly and bubbly. We be visiting again soon

Nichola dealt an amazing service for a low budget chain. Above and beyond

One of the best gardens for a wetherspons

Just visited here- good atmosphere but mostly amazing service from Ebony!

Massive thank you Nikki who was our server last week when we visited. Her personality and bubbly character left a lasting impression on our group. What a great member of staff to have on your team

The large range of ever changing real Ales is a nice experience for those seeking to try different brews. Just occasionally you get a poor one (cloudy etc), but the staff are happy to change it.

Tyler was amazing helped us when we was in need great member of staff

Lovely place to eat. Needs more parking at back. Lots of places to eat. Food portions not huge. But reasonably priced.

Not as good as it used to be poor breakfast again 3 times now won't be going back again can't even fry an egg properly 😢

Nice pub, the usual good food. Recommend.😊👍

App service very slow,but would still recommend

The building and architecture inside is really beautiful and historic, but the spoons itself is pretty bleak. The service was really blunt and almost rude tbh and both the refill coffee machines were broken. Part of my food came out cold too so I had to ask them to reheat it. Someone in our group also left something there so we called to see if they had it and they just said nothing had been given in and hung up. When we went back to check it was still there luckily. I get it's not their duty to check but it was so dead inside the restaurant that day they could easily have popped over to check... Just really unhelpful in their part...

francesca serdet is an amazing employee. she is very kind and helping

Absolutely shocking service. The bar staff stood around chatting to each other and their friends whilst i was waiting to be served. When i mentioned it i was greeted with a very rude reply and they refused to serve me. Wont be going there anytime soon.

Can't fault this pub , we eat here at least once a month, for a catch up with family. And I Don't think we have ever needed to complain about anything

Great, historic venue, with the usual Wetherspoons fare, which is great food and drink at a reasonable price.

Used to work for them so the amount of positivity and engagement from the staff and the manager who seems like a local pillar of the community is amazing.