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3.5

Based on 1.612 opinions finded in 2 websites

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Nº 1071 in 1307 in Shropshire

Nº 301 of 350 British in Shropshire

CUSTOMERS TALK ABOUT DISHES WITH..steakspuddingpayladycookedmeatcheeseroastchickensteakpiepotatoessaladmustfish

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We had a wonderful meal with our family and children. Zeryn in particular was very attentive and went above and beyond with her service. 100% recommend we will be back soon

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Lindsey P . 2024-10-29

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First visit to The Squirrel and Wow … The pub was clean, tidy warm and inviting , the food was amazing , the chicken kebab was to die for . The staff are amazing too, Helen our waitress for the evening was welcoming friendly and made us feel as if we were part of the family so thank you . Can’t wait to visit again .

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Sally G . 2024-10-26

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Called by whilst visiting family in the area, which I thought was a fairly safe bet being a Marstons pub. Unfortunately in this instance we were very disappointed. The waiting staff were fine, but after an issue with the order the manager was called over who was very rude to me and my partner and made us feel unwelcome. We will not be returning to this pub, feel sorry for the other staff members.

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Trip01930854564 . 2024-10-25

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Wow what a hidden gem! Warm, welcoming, clean everything was perfect! Friendly staff, the food was outstanding and of a very high quality. The team that served us were all amazing we couldn’t fault them! Carly on the bar was her second shift and she was doing amazing! We can’t come wait to come back! Massive thanks zeryn, Carly, James and Alex!

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Go58048577356 . 2024-10-19

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We have been to this place so many times recently because it privds good value, great staff and good food. The last few times has altered our view, we hoped that it was just a blip; reading previous reviews it would appear not. We booked ahead and were seated and I would suggest forgotton about, no worries we would embrace the order via the QR table code - WRONG - full menu not available, the sunday lunches! Ordered at the bar - 35 minutes later we had to ask had we been forgotton, the place and the kitchen did not appear overly busy - Appears they forgot our order. The Trio of meats sunday lunch sounded very promising from the menu but the reality was less than impressive with several of the items missing - Who has pork on the menu with crackling and then forgets the crackling.... We asked the staff if there were items missing and inparticular the crackling, only to be given a bowl containing 5 small pieces of pork scratchings.... On the whole a sub par experience from what, until recently, was a regular haunt of ours. I finish as I started, I hope this is just a blip and normal service will resume. PS - They are dog friendly and you are seated accordingly, however I do object to those in the bar area openly vaping when we are dining so close by.

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Sunburnt_monkey . 2024-10-14

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We thought this would be the perfect place for a family meal on a Saturday evening, as it was advertised as family friendly. It couldn’t be further from the truth. Firstly, we were sat by the children’s play area, which we thought was perfect. However, we experienced many young men going in and out of the toilet and we knew what they were doing. We even heard one of them say “It’s okay, we get away with it in here, the manager is sound and doesn’t give a s***t. That said it all. It seemed as if the manager also didn’t care about staff wellbeing either, as the poor 3 female members of staff that were working were so flat out, we could tell that they were burning out due to stress. As a company who prides themself on staff wellbeing, I really suggest Marston’s should be definitely be discussing this with the so called manager of the Squirrel. To be fair to the food, it was presented well and was nice and there was no issues and the service, despite the fact the waitresses were rushed off their feet, the service was superb. As for the ambience, it was horrendously loud by the TV section of the pub, it seemed as if they were the ones taking regular visits to the toilets. Again, as advertised as a family friendly pub, this was definitely not the case. I asked a young lady behind the bar if the manager was present, however she said that he wasn’t this evening and this was the only member of staff who was working. Me and my husband both said to ourselves that 3 members of staff on a Saturday evening was extremely short staffed, especially as we heard that there was a local tattoo show in the local area. I suggest Marston’s should definitely be considering the tenure of the manager of the Squirrel as it definitely seems that this place is significantly getting worse and definitely doesn’t appeal for their “family friendly advertisement”.

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BTBuilder84 . 2024-08-31

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Came on a Saturday early evening, seemed to be only one person working, she wasn’t happy! Seated us then left us to our own devices. We gave up waiting to be served at table so went to bar. She served someone but then went to clear glasses, ignoring us at the bar. We got the message & left. We are quite local but won’t come back. Really poor- under staffed & clearly staff member there not happy.

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Judith V . 2024-08-31

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I met Neil one of the new supervisors and said too him how much better the place is since we came about 7 months ago. Its so much cleaner and the staff are much more polite. No waiting around as before when the staff were sitting around having a chat. I came once before with my son and was told to wait 20 minutes before I could order food for him as basically there were no clean tables and the staff were either sitting down or outside having a quick fag. Not ideal in customer service really. We will be back with our son as he likes the play area and we have seen such massive improvements with the staff and service. Neil is very good in his role and very professional.

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clive p . 2024-08-29

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This is my second visit to Ludlow this year and my second time visiting the Squirrel. I think it is the staff that really make this place a great location to visit. Everyone is friendly and informal and genuinely interested in your visit and satisfaction. The food is varied and delicious, there was certain flair about how it was presented to my friend and I. We felt well looked after. Staff to mention in particular are Zeryn, Cat and James. Many Thanks.

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Demoneaters . 2024-08-28

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Only went for a quick meal we had skipped breakfast and had to go to Ludlow for supplies and having been for breakfast here before thought we would go again it was excellent and didn’t disappoint again staff are very pleasant and professional and food was excellent n nice beer to wash it down n a very relaxing pleasant atmosphere

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Shaun M . 2024-08-26

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horrible clientel expensive rubbish food and drinks staff not interested in complaints customer always wrong attitude we had been warned about this will never come to this outpost again points given non out of ten lucky to get non

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Cruiser45174042180 . 2024-07-02

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Came here on Sunday lunch booked day before as had free weekend thought we try the roast lunch, well did not disappoint, had choice of turkey, beef and pork, went for turkey, it was moist, succulent and plenty of it, had peas, carrots, parsnips green beans and cauliflower cheese, roasties and some red cabbage, all very good, the service was good and timed well, Lola one the waitress, came check on us see if everything was ok, also another lady who was very attentive, very busy but had time to deal with all there, will be back.

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lorra j . 2024-06-26

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Stopped here for a quick bite to eat after an appointment in the area. Friendly welcome for us and our newborn- service was swift and food tasty. Thanks to Zeryn for helping us find a suitable table and making us feel comfortable.

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Izzie B . 2024-06-24

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As always great service lovely food. Great to see Zeryn who always makes our visit extra special. Would recommend this place .

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St Asaph . 2024-06-22

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Great service from Helen and the team. Food and drinks were of good standard. All in all a good stop for lunch whilst out on the road.

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Amy M . 2024-06-21

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Staying at the hotel next door, and called here for convenience. Decent chain pub food at a good price, good selection of drinks and plenty of choice on the menu. Sat outside in the sun for pre meal drinks, very pleasant, friendly staff and a good atmosphere. But what was really great about this place was Andy, the manager, nothing was too much trouble and really took time to chat about our visit, the pub, area etc. What makes good pubs is good staff who care and Andy is a credit to Marston's who leads by example. All very covid safe and it was good to see young staff challenging customers on not wearing mask's etc.

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ianjmc85 . 2021-05-31

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Good service, good food. I see lots of mixed reviews in relation to this place. If you are expecting Michelin standard service and food there are other places to go in Ludlow.If you are expecting value for money and good honest food and welcoming hosts in Andrew and Rachel then give this place a go and you wont be disappointed.

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timsG290ZF . 2021-05-29

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Staying in the hotel next door it seemed an obvious choice for a dinner on arrival. The staff were just there to do their job. The food was very poor, a microwave was used a little too long! With eyes closed, we couldn't have decided the contents on taste alone. Chicken Tikka Masala was tastless with pulled chicken that was too hard to eat. Jam roly poly was a solid square lump of not cooked through 'dough' with a meagre scraping of jam on top. Two hungry diners retreated to our room for snacks. Not to be repeated. Travel into Ludlow!!

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Islaruth . 2021-05-29

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We were staying in the hotel next door, so we visited this pub on both nights. On the first night we had a meal here and the second night we just had drinks. The food was ok (fish & chips/chicken burger & chips). Great service from staff, helpful and friendly. There's an outside seating area and a car park here too.

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Clare C . 2020-10-15

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Pre booked to go for Sunday lunch and it was excellent. Menu was excellent. Staff were helpful - our server struggled a lot with everything but had only just started and was helped out by the other servers. Food was delicious and good portions.

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514daven . 2020-10-05

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Having taken my 90 year old Dad for Celebration they managed to first forget his meal altogether. Then offered a complimentary drink which was not drunk. His meal came out dried up and completely inedible. The assistant manager took no reason responsibility for the food or the service only to blame the kitchen staff and Covid??? For the poor quality of food served . As I was leaving she said you got a free meal and free drink with her back to me and said don’t blame me ! neither of which were drunk or eaten as the food was inedible. I told her she was rude and left. She said the menu had been altered because of Covid clearly to the detriment, the salad is now basic and not what the used to be like there. The steak full of Gristle and served with dried up rocket and a tomato. It certainly has gone down since Covid ! Shockingly bad!

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JulesJewellers . 2020-09-18

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It's a pub next to the travelodge on a business park. Food OK, nothing more than that and drinks pricey. Only worth calling in if staying in Hotel

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Michelle O . 2020-09-14

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we had dinner here twice during a recent short break in Ludlow and were very impressed with the quality of the meals especially considering the great value prices. We took advantage of the eat out to help out deal but even without this the value was amazing.

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julieeR7164CA . 2020-09-07

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what a great suprise when visiting the Squirrel ,the steak was very good , the service was helpful and friendly and toilets/ welfare very good

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docs66martin . 2020-08-31

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This place has come along in leaps and bounds since last time we were here. Excellent service, friendly staff and good food.

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Steve57C . 2020-08-31

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On bank holiday Monday August 2020, my wife and I were met by an enthusiastic young woman who directed us to our table. I must however admit that I didn't feel very safe. As we are all aware, we are in the midst of a global pandemic, but did we get temperature checked? No we jolly well did not! We weren't even asked to sanitize our hands, and not a single member of staff wore a mask, or sanitized themselves between interaction with various tables. Although I did like the fact that menus are disposed of after use. Now, going on to the food. I must admit this was rather delightful, and I have no criticism to raise on this matter. Saying that, in the future, the chefs could provide more gravy with the chicken, as it is a little dry.As our waitress was clearing our plates, my wife noticed that there isn't an appropriate uniform amongst staff. One young lady in particular, when questioned on this matter, thought it would be 'fashionable' to turn up to work wearing horrible coloured footwear. I completely disagree. On the whole, our trip to the Squirrel was adequate. If we were not attempting to survive a pandemic, it would have been rather enjoyable and not stressful. Perhaps, it was a matter of being at the right place at the wrong time. We may return when one day after the Coronavirus.

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FoodAdventure89 . 2020-08-31

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We ate here recently on our break to ludlow...the food was decent pub food and there was something a bit different for vegetarians...you can eat inside or out and its right next to the travel lodge..Would est there again if we was in the area..cheers john n jill

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normanswisdom . 2020-08-31

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Went to the Squirrel last night and was greeted at the door by a lovely lady called Helen ( very polite and courteous )and looking lovelier than ever......We were made to feel very welcome and the staff couldn't do enough . The food was better than ever......juicy chicken and chips and succulent fish and chips.......My wife had a lovely vegetarian pie .....Felt very safe and the place was spotless.....We will be back very soon.....Many thanks to the hardworking kitchen staff especially Tom

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806luluh . 2020-08-26

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Had a long weekend in the Travelodge next door so visitor on three different occasions.First went in for a drink only and with only Bank's bitter to chose from had a pint of that along with my brother in law. Bearing in mind a bottle can be brought for 87p imagine my shock on paying 2.80 a pint.There was an offer of 4 bottles for £12 but when I asked if it included 61 Deep was told "no" despite stating otherwise on their website.Next time we went to the bar Pedigree was available. This was £3.95 a pint. The dearest of all the pubs we went to over the weekend. Marston's should be ashamed. And where was the VAT reduction.Also had breakfast and dinner. Breakfast was OK but a little over cooked. Must say my Chicken Curry was very nice and was wife was very happy with her Lasagne.Staff on Sunday night were excellent.Only awarding 3 stars as nothing special and high prices.

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1152man . 2020-08-17

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Called in on the way home from a day out. Lovely country style pub, polite and helpful staff. Nice pint of pedigree.

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Lukeharrison38 . 2020-08-14

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Like the majority of the people in the country we were eager to escape lockdown and had planned a small tour of Shropshire, Herefordshire, Gloucestershire and Somerset.We called ahead and were greeted at the Squirrel for a pub stopover. on arrival we were given the choice of overnight parking for the campervan. having enjoyed the town of Ludlow, within walking distance of the pub, we returned and had a meal there. It was a little strange being the first day of opening but once we entered everything was well organised and socially distanced. as for the food that was excellent pub food and I can recommend the fish and chips.so, all in all, the Squirrel is well worth stopping at, the food is really good and the service was excellent. thanks to all the management and staff there, will see you all again soon.

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andrewhQ3191LD . 2020-08-12

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Easy to get to. good parking, limited menu it seemed at the moment. Doing some good things for covid prevention. Three of us went had steak and ale pie, Cambodian curry and steak. I had had ale pie which I found to be hard and microwaved or just overcooked. I had a wonderful home cooked one the day before at the white hart Broadoak. This one was the other end of the scale. Tough pastry, less meat and so dry, chips nice, veg good, but just let down by pie. prices are ok. My pie was £4.00 cheaper but still not worth it. Daughter said Curry was ok and wife's steak was good. Apple pie again not home cooked and let down by its dismal pastry. Just a bit disappointed.

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DaveSue . 2020-08-05

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After what seemed a lifetime in lockdown my partner decided to venture out from our house and treat ourselves for a meal and we were not disappointed! We were met at the door by a bubbly waitress (Megan I think her name was?) and she talked us through all the new precautions they were taking. After filing in the online registration, we chose a table. We were then met by another bubbly waitress - Hannah - She took our food and drinks order, and answered all our questions about the menu. Our food came quickly and was piping hot. Both of our meals were delicious! We will definitely be coming back very soon! Thanks for making our first pub visit after lockdown such a pleasant one!

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Nessiendcalv . 2020-07-27

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The squirrel have done it once again!!We visited with family and I have to say we were made to feel soo welcome and the service and food was 10/10, it was so nice to be back out eating again. We were greeted at the door by a lovely young lady who talked us through the whole process of how things would work with their new procedures which they have put in place. The young lady who took our food and drinks order was very helpful and even recommended food to us off their specials board (which we ended up having because they sounded amazing), food and drinks both arrived promptly, drinks were cold and food was piping hot, just like it should be! Overall we were very impressed with the experience, staff were all adhering to social distancing rules, despite the current situation they were all happy and smiling and were all very helpful and provided us the best service we could ask for. Will definitely be returning.

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Eileen3179 . 2020-07-26

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The times we have stopped there with my daughter and the boys have been great the food is very good and the service is even better always call in when we visit the grandchildren.

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362brian . 2020-07-15

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This evening we visited The Squirrel with our friends, who also live in Ludlow.A favourite of ours, we had longed for a meal there during lockdown,and tonight was our first opportunity to return, and what a treat, everything spot on from moment of being met at the door by a lovely young man who explained the procedure when dining with them during these difficult times.The meal itself was amazing - couldn't fault the steaks the three of us had, and the rotisserie chicken was fabulous according to my friend,so really couldn't fault the evening, and really do want to congratulate The Squirrel for providing us with a lovely experience during very worrying times, would thoroughy recommend The Squirrel - really do deserve the business - well done!

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243merilynb . 2020-07-11

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great to see the squirrel back open. Staff were very professional and had adapted to their new ways of work very quickly. Food was delivered quickly and with a smile from a lovely polite young lady. We will be back.

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debbieroe . 2020-07-10

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Last night me and my partner witnessed a group of young girls being ‘kicked out’ of this pub for no reason. The girls were told they weren’t allowed to be served as one member of their group was too drunk, so they all left and came back several hours later (without the ‘drunk’ girl) and were not allowed entry as they had “been asked to leave, for reasons that staff don’t need to explain”. From what I heard, the girls had been told they weren’t allowed to be served but they were not asked to leave, hence why then came back without their other friend.Shocking staff, no reasons behind their unfair judgement, especially when the young girls were contributing largely to the income of the pub that night!! Not even the ‘manager’ had the decency to explain the decision which I find extremely unprofessional . Definitely would not want my daughters going to this pub. Disgusting serviceSocial distancing measures were hardly in place, and tables weren’t wiped after people had left Which contributes to my dislike for this pub even more. Several lost customers after last night

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khlaidr . 2020-07-05

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This Pub was recommended by a family member. We dropped in to a very quaint little pub, very country British. The staff where very friendly and the food was fantastic. A great night to celebrate before the big wedding tomorrow at Ludlow Castle.

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richardjp0459 . 2020-03-15

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Visited The Squirrel last week and yet again could not fault anything , the staff ( especially Helen ,very friendly and remembered us from our previous visit ) the food was great and there was very little waiting time .A very clean and tidy pub We will be visiting again very soon and thank you again team squirrel.

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Doors1 . 2020-03-14

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Visited the squirrel for a get together with some old friends, and once again I cannot fault the Squirrel. The staff are always very professional and polite and the food and drinks were an extraordinary standard. I had a large glass of rosè and half a hunters rotisserie chicken, I can hands down say it was the nicest meal I have ever had from there! Thankyou again team Squirrel for providing me and my friends a 5* experience. Will definitely be returning in the near future!

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Eileen3179 . 2020-03-08

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We called in, at the Squirrel, on our way home , from a classic car auction.on 4/3/20.at 14.14.We ordered an 8oz Sirloin Steak, to be cooked medium. and a light bite fish and chips. the meals arrived at 14.26. The steak which was fat, grizzly, and grossly undercooked. As it was cut, the blood ran out, it could be clearly seen , that it had hardly been cooked. The blood was all over the rest of the food. It was not edible. I complained and a sorry was given, staff didnt seem shocked at all. Another steak was cooked, well it was still very pink, but it was just about edible. I would not have expected medium, to be so pink.The light bite Fish & Chips , was extremely small, the fish was watery, tasteless, and could have been hotter than it was. Because of the wait time, having to have the steak cooked, it meant that we ate our food seperately. and the cheese sauce for the steak was no longer hot. We were not offered any compensation for this poor service, no offer of free dessert, or money off the meal. the steak was 11.95 the cheesy sauce another 1.50. and the extremely small fish and chips were 6.45.So not particulary cheap. We were certainly unimpressed, with the quality , and undercooking of the food. We will not be returning to the Squirrel.We

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juile28 . 2020-03-05

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We visited the Squirrel in February, on the wettest weekend on record. We booked a family reunion in Ludlow as a midway point for a party of 19. The Squirrel kindly accommodated us for dinner. Arriving at lunch time it became clear that the weather was so poor that visiting Ludlow Town was out of the question, so we ensconced ourselves in the pub until we could check into the hotel.With a few beers inside the noise levels rose, which was probably distracting for other customers, however the staff at the Squirrel were very patient and retained a good sense of humour.This continued throughout the meal and I was really impressed by their professionalism and patience. I have nothing but praise for the service, and the food was good especially the rotisserie. Thank you for your hospitality.

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K3744KIneilg . 2020-02-22

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I only popped in here for breakfast as I was staying in the hotel next door. The food was ok, nothing to shout about. The staff were pleasant and food inexpensive.

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MrsS2BEngland . 2020-02-15

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good,cheap,honest pub food.If you visit Ludlow The Squirrel is the cheapest place to eat out.Waitresses can be a bit slow but dont everyone have their off days?

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deano558 . 2020-02-12

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It started off so well. Walked in only half full ,got a drink straight away. Sat in the table service, god,the amount t of times a waitress walked passed and ignored me.Finally had to shout to a waitress to put my order in.The food I can say came fast,but when it did I ordered a pint Guess what,I'd finished my meal and was halfway through writing this when the drink came,not only that ,the same waitress cleared my table but only took away one of the two empty plates.The staff where too much into conversations with each other. Nice pub,shame about the staff.

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davidmL2046IJ . 2020-02-06

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Met a friend here for a meal tonight. We both decided on the special which was curry tonight. My friend had the tikka masala and I had jakfrezi, I was asked if I would like chicken with mine, which I did, when it came there was no chicken. I told the waitress and she quickly rectified this. It came with naan and poppadom, very nice and Very good value for money. We finished our meal and our plates were collected, we were going to have dessert but waitress didn't come back, also we were not asked if we would like any more drinks. Overall food was nice but think the staff need training in table service.

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FellowTraveler510514 . 2020-02-05

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We visited while attending the racing at Ludlow. We had a excellent evening meal and an equally good breakfast on two occations. Great food,staff very friendly, good choice of draft beers. we will visit again on our next trip to the races. thank you so much for looking after us

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stokeies . 2020-01-29

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Stayed at the travel lodge next door and used this pub for an evening meal and breakfast, food was great and service was excellent, would definitely use again.

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659andyw659 . 2020-01-27

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Rotisserie food was lovely, really tasty and a great value for money. Other parts of the menu not so much, tacos were harder than the table we sat on and the corn on the cobs were closer to frozen than cooked.

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FamilyOnTour23713 . 2020-01-24

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Went for a meal last night at the squirrel ........food, service , and drinks were all amazing.......very polite waitress !!!!!!

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chrishead . 2020-01-22

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On arrival half of the pub had reserved on the tables even though no one arrived to take them in the 1 1/2 hours we were there!

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lyndawood . 2020-01-19

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Stopped in for a family meal, the steak was cooked to perfection, the sides were hot and delicious and the sides were hot and fresh, kudos to the kitchen!

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Michelle J . 2020-01-06

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Neighbours wanted to treat the wife and myself and suggested the Squirrel (not a good idea),three of us had cold chips the third member of the party did not.rate the lasagne .The beer selection was very limited not the best lunch

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harryaT414EA . 2020-01-05

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Waited over an hour for nachos that were cold and clearly been left on the side. When asking politely how long the food will be got a very rude response.

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anonB293QC . 2020-01-01

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The best place I've been to for a new years Eve party. Great music. Great staff. Good food and most of all we had a fantastic time

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Susan D . 2020-01-01

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We ordered a range of food and none of it from the Xmas menu. Service was ok although the server struggled with the variety of orders and the tablet device they were using. Service was also very slow despite the pub not being that full. The food was nively cooked though ad areasonable price. Most people enjoyed what they were served. The rotisserie chicken was very generous but he chicken satay was served more like a stew rather than on skewers which was unexpected. However, it was fine for a chain pub lunch.

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hollowa2016 . 2019-12-24

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We booked a table of 8 for an annual pre Xmas meal. I was worried when I saw recent reviews. But no need- it was fine. Good service on a busy night and good classic pub food. I had fish and chips- couldn’t fault it. Quiz was also going on which made for a good atmosphere. Honestly it was really nice. Burgers looked nice and puddings were huge. Reasonable price too. Well done at a busy time of year.

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MrsDD24 . 2019-12-23

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Popped in whilst driving for work. Staff not friendly. Worst coffee I’ve ever had. Ordered soup which I had to send back because lukewarm & pretty tasteless. Wished I’d bought a sandwich from the adjacent petrol station. Ludlow is a beautiful place & deserves better.

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lizcE945VG . 2019-12-19

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Roast beef was like leather, had to return some half chewed to plate. Broccoli was boiled to death. Roast potatoes were like Smash that had been fried . Peas like bullets. Meal arrived covered by a yorkshire pud as they were obviously did not want you see what was underneath. Meal was cold very quickly. What was supposed to be a treat was sooooo disappointing that we left and went elsewhere for dessert and coffee. Have been before and decided not to go again but succumbed today because of play area for children. Only decent meal is the roast chicken. Learnt my lesson, will pay parking and couple of quid more next time l don't feel like cooking on Sunday and go into town centre. Would be fantastic if places in Ludlow that provide good food at a reasonable price provided an area for children.Live in hope but probably have to travel further afield. Sight of the raw chicken waiting around near the rotisserie was not appetising and why l did not order chicken. Didn't feel able to complain at time as dining out with friends and had waited a long time for food .

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helenfE9139WG . 2019-12-15

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Evening out with friends...Excellent food. All the meals were lovely and great value with the voucher we had. Great service too -thank you Courtney !!

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Roberts-Ingrams . 2019-12-07

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The food was better than on our last visit but soooo slow arriving. Every time we go we say this is our last visit but we were later leaving Ludlow than anticipated, so had little option, other than to return to the town centre. Ludlow could do with another chain eatery on the outskirts as competition

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nessief . 2019-12-05

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I know the Squirrel is a chain pub and most of the food is just reheated rather than cooked on the premises; and that's fine, I go there knowing this. But today it was just awful, the service was almost non existent, with just one lady doing all the work. When we arrived we stood at the bar for 6 minutes before anyone appeared, there was no one around at all.

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shropshiretraveller9 . 2019-12-05

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A group of 8 friends ate here expecting Sunday lunch but when we arrived at 5pm all meats had sold out. After a little re-adjustment with the menus we chose again and to the Pubs credit all meals arrived at the same time. Given that we ordered 5 different dishes it was very well organised and not something that everywhere we have eaten have achieved before.

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274grahama . 2019-12-02

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Lovely Sunday lunch and very helpful waitress Helen who advised us on the best way to order two glasses of wine to have a bottle instead! Great idea thanks Helen

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Ludlowretirement . 2019-12-01

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Great atmosphere, choice of food and service. Andrew was our main waiter who was very friendly and efficient. He was on the ball and very helpful with our questions. Our food was great to the point we went back the second evening. Very happy.

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Christine D . 2019-11-26

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Just been and ordered a full rack of ribs "smothered in a stick barbecue sauce " For sticky barbecue sauce read " Thin, water brown soup tasting of almost nothing. This was sitting in the bottom of the dish and the rack of ribs which was curved barely touched it.

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John S . 2019-11-25

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So disappointed I researched somewhere to stop and saw a great vegan menu,ordered then had a huge wait,chased food to be told it’s being plated now with no apology,my “vegan” dinner came out and was some sort of Califlower cheese pie,had to check twice before being taken away,then my dinner came out with a Yorkshire pudding on,again asked is this vegan waiter went back checked and came back with a bowl to take it off my plate,never mind it was on top of most of my veg,I was so hungry I just scraped this food off to my dads plate to eat,I asked for a drink whilst waiting for my food,wasn’t offered this for a discount or free,when asked if everything was ok explained what had happened to be given a look and no apology really,my dads mixed grill was over cooked and loads left, bill came charged fully and again no apology from chef,manager or waitress I spoke to,only true apology was from a young waiter who you could see felt awful!really annoyed with whole experience to be honest!apologies and care to a long way,this place unfortunately doesn’t seem to-Marstons venues normally do a lot better

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Sarah C . 2019-11-24

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5* meal at the Squirrel again. Cannot fault this place at all, food was delicious, the staff, especially meg and Helen who served us were amazing and the atmosphere is always really good! Definitely recommend this place to anyone, thankyou again team squirrel🐿

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Eileen3179 . 2019-11-23

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In Ludlow on holiday for a couple of days and visited the squirrel pub which we have eaten there before and were not disappointed. We choose the rib eye steaks and we could not fault them. The meal was hot, steaks cooked just as we like and we thoroughly enjoyed our food. Keep up the good work.

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russty61 . 2019-11-20

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Excellent food, kids loved it there. Helen who served us at the table was brilliant very friendly and quick service. Food was great. Will definitely go back.

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Netty B . 2019-11-20

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I and my colleagues are frequent visitors to Squirrel. We love the food, very cost effective. Bonnie, the waiter is very friendly and rest of the staff are very welcoming. Fairly quick service.

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mohankonatham . 2019-11-20

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Great staff and great atmosphere. Great entertainment:) I can always go into the squirrel and have a chat with all the staff.

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MarkDTennant . 2019-11-19

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Excellent food Excellent staff The person who served us Helen was very polite and helpful and was much appreciated

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Zessey H . 2019-11-19

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Food was beautiful staff were amazing made very welcoming and relaxing just loved the food it was perfect xx

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OnAir413942 . 2019-11-18

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We come into the squirrel quite often... Yesterday was another one of our ventures. The foods hit and miss at this venue, but it's a Marston's, so it's cheaper than most places around Ludlow. So, you get what you pay for really.

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SammieSqueak . 2019-11-17

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came for a visit on Saturday with my family. it was very busy, but food came out quick enough and the service from our table was fantastic. would really like to thank Hannah as she went above and beyond making sure our visit was good. (fetching us chairs and a high chair for the little en). definitely an asset to the place.

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websterkaz5 . 2019-11-16

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The food wasnt bad, but our server Hannah was a delight, food was served quickly and was hot although there could of been a. Little more

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Willowella . 2019-11-16

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Excellent service, very attentive staff.

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karina w . 2019-11-06

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Visited while on holiday and wasn’t disappointed. Not to badly priced and very nice food. Well cooked and good service. Friendly staff. Good variety on the menu. They were having a new system put in do did take awhile to take our orders but didn’t affect us. Typical pub chain pubs

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Gjburgess . 2019-11-03

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While on holiday we thought we’d visit as it’s local. We had visited earlier in the week just for drinks and thought we’d try again for an evening meal.

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Lgorbach . 2019-10-29

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We took our daughter out for a birthday meal today and it was awful, the service was awful, the food was cold, we were overcharged for the children’s meals (we did get the extra back after enquiring about it) then we waited over half an hour for our puddings and when it came ,my partner had a huge piece of foil left in the middle of his melt in the middle chocolate pudding! I gave it back the the barman, no apology ,but he did refund that pudding, overall the whole experience was disappointing and we won’t be returning, Shame, as it is a nice pub, but don’t waste your money on the food

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Ash281010 . 2019-10-28

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The service was okay and the food was okay and price reasonable. There was plenty of Ham and my wife’s salad okay wasJust a bit lack lustre. There was much wrong but just avaverage

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T5NYW . 2019-10-27

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Went to The Squirrel for a family dinner. We opted for the sunday mixed meat roast. Chicken was dry, beef was inedible as so dry & the pork, well no meat at all, just fat! The roast potatoes were soggy, a very strange texture & tasted vile. However, the yorkshire pudding was nice. Wouldn't recommend a sunday dinner there.

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Laura R . 2019-10-27

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Ate here with family on a visit to Ludlow. I have eaten at Marstons before and was very good. This one not so good, would probably say average. Food okay but nothing special. Staff are lovely though.

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sheils52 . 2019-09-25

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My friend and I looked up dog friendly pubs in Ludlow as we have two cocker spaniels that come with us everywhere. The Squirrel came up on Google so we went to have lunch. It was a rainy day and we were told that dogs were only allowed outside. This does not make a dog friendly pub. If you have a four legged friend don’t bother stopping at the Squirrel you will not get a friendly welcome. Luckily Ludlow has other establishments that were happy to serve us.

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Jeansy57 . 2019-09-24

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Very slow service and it wasn't busy.Average food. Not a normal Marston's pub. Manager needs customer awareness training that they can pass on to the staff .Save your money and go into Ludlow.

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Jawaman . 2019-09-22

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This is a typical Marstons pub restaurant. There is plenty of parking and room for everyone, but you are recommended to book a table for dinner. Their speciality is from their rotisserie machine but the meat was quite dry. Other dishes were fine. As for breakfasts, the top of the menu is a monster size portion ! Go for it and be set up for a full day out walking in Ludlow.

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medicineman2 . 2019-09-18

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Very busy when we visited Sunday lunchtime. Lots of parking and inside plenty of tables. We ordered our drinks and were advised that the food would likely be a 25 to 30 min wait. No problem for us we took it easy and chatted. The food came in about 20mins , roast dinner plus and a scampi meal, the roast was huge and there was lots of scampi. Unfortunately the roast potatoes were cool but a lashing of hot gravy got them going. The table across from ours had two families with two separate orders and both ordered one after the other :- something went WRONG as one family had food whilst the other had none. This needs looking into ASAP as there is clearly something not right here!!

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sirgar . 2019-09-15

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Generally good, especially Tue chicken. But Friday Steak night was the worst we have ever had, Thin small steak, asked for med/well done....got 2 dry well over cooked/black Steaks Oh dear, not good!!

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Glenys M . 2019-09-15

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Spent 10 days in ludow used the Squirrel 5 times for meals and drinks,Could not fault food or drinks.The staff were pleasant with us on every visit always found time to have a chat and a laugh with us which made our visits even more enjoyable.keep up your good work many thanks Geoff and Sue

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Geoff R . 2019-09-11

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We used to eat her about once a month but hadn't been for a while. We ate here twice in August and won't bother to go back. Poor service, long delay to receiving order and barely acceptable food. Such a shame as it used to be reasonable for a quick meal. The management should take a look at the Barn Owl in Worcester. Also a Marstons pub but it's so much better than the Squirrel on all fronts. I think the Squirrel has become complacent as there is nothing similar in Ludlow.

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nessief . 2019-09-04

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The food was decent, drinks are expensive though. The service was pretty bad, we went on a tuesday lunch time and it took a long time to get served, then once we finished our mains it till 18mins for someone to clear the table and take out pudding order, despite asking twice.

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Phil R . 2019-09-02

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A full English breakfast for all the family is good value here. We have been for breakfast three times now. Only one reservation. .. the tea is not good- definitely an acquired taste! Coffee is a much better option. Polite service and friendly staff.

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Pamandmark17 . 2019-08-30

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Not our first visit, but when ever in the area, a friendly welcome, a good choice of beers, and good service. But the meal deal choices on the day make the price very reasonable.

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greengrassmutts . 2019-08-20

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As we were staying at the Travelodge next door, we thought it was the obvious choice to have breakfast here. The pub looked nice from the outside. We entered and asked where to sit and was pointed in the direction we assumed we had to sit. We then sat there for 15 minutes as the waitress ignored us. I understand that there we're other people in the pub, but, 'I'll be with you in a minute', would of taken no time and shown us that she was aware that we were waiting. We left, I'm pretty sure she didn't notice. A shame,! as the pub could do a lot of business from the hotel

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Michelle b . 2019-08-19

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went today for the curry night but as usual the entrance was full of smokers as it was raining they would not move this is not the first time I have had this problem but it will be the last as I will never go back

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Nigel C . 2019-08-14

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Visited for breakfast and 2 dinners on our annual stay in Ludlow this summer (2019). Enjoyed every visit and have been a few times over the years. The Squirrel has changed management in the years we’ve visited, but each time it’s given us exactly as expected from a chain pub. Friendly staff (particularly Helen our waiting on lady who we’ve had the pleasure of being served by on a number of occasions), good offers and nice surroundings. Thank you Squirrel Ludlow. I’m sure we’ll be back again.

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MrsDavies29 . 2019-08-13

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Used this pub come restaurant a few times now and would report as follows. Sunday lunch is good but the service is sometimes quite slow. Weekdays are as follows. Monday night is Burger night for £6.00. Burgers are overcooked and burnt. Not reccomended. Tuesday night is half a chicken for £6.00 and is thoroughly reccomended. Excellent fare. I have not tried other nights of the week yet, but in summary

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A1lment . 2019-08-07

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Ordered gammon thinking that they could not wreck that meal how wrong I was . I think i had child portions had about 10 chips which were cold good amount of peas which were ok and the gammon was burnt and cold, the egg on top was fried solid .i really dont know why i came here again we get one good meal out of about ten . They are a black mark on the pub chain as others do a good job except this place .i would avoid unless your going to die without eating something I'm sure i will not be going back again .enough is enough .

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shreek007 . 2019-08-02

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