The spice house in Gateshead

Ordered food in person and was told it would be 30 minutes. I was offered free delivery as I was local. 40 minutes passed so I went in. Food hadn't even been started! Stood almost 20 minutes before food came out. It was embarrassing listening to them arguing whilst in the kitchen! Food was greasy, messy and had so much spice in it we couldn't even taste the meat. First time here and definitely our last.

I ordered food at 5:45 And did not receive my food untill 7:45. I phoned twice to see where my food was and at 6:50 I was told my phone was the next one going out and didn’t receive till 50ish mins later. Food was stone cold and the can of pop we revived free was warm by the time the food has warmed it up from being cold in the same bag as food. I ordered a tandoori mixed grill for £9.50 and received next to no meat with approximately 2 pieces of each meat. Photo included. The customer service off the man Barry on the phone was appalling and was constantly screamed at and told I would be replaced my whole order but rang me back and agreed to replace 1 item. Really disappointed with service and customer service.

A great improvement. I ate from here about 4 weeks ago & it was very disappointing. I had almost decided not to try you again. I’d like to say there was a great improvement today. The bhuna prawn had more flavour & prawns & more like the bhuna prawn I’m used to. My chicken tikka was very tasty. Keep the standards up.

So far so good, had one main meal from here and an Indian kebab another time. I give 10/10 for their naan breads so light and fluffy, full of taste and the chicken tikka is beautiful. Nice to have an Indians back in the village that is tasty and very very reasonably priced in these trying times. Tasty and does not break the bank.

Food was mushy and wet and smelled