Based on 478 opinions finded in 3 websites
Opinions
What a lovely visit we had here. Food ordered and arrived quickly. Despite football being on drink service was very fast. Well done team
Grant P . 2024-09-02
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Came in for drinks and snacks with friends Snacks being the key word here (see photo) this was supposed to be a meal charged at £8 - would get more food in happy meal I then ordered a glass of rose as the beer tasted like wee. But to my shock I was charged £7 for one glass. As times are hard I thought a bottle will be better value for money. And to my disgrace my wine cooler was a plastic jug.
Joe J . 2024-08-18
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The food here is still decent but one thing I would try to avoid wherever possible is the online ordering site for this place. It usually doesn't work when we go but it did this time and all was well until the server came over and told us they didn't serve the Kopparberg I ordered and all they had was Old Mout. No worries for me, but it begs the question why it's on the menu at all if they don't serve it? The next issue was when the server brought out my meal, which was meant to be the main meal version of the mac and cheese, but it was the starter version which was obviously smaller. Me and the server looked at my email receipt that showed that that was definitely what I ordered, but on the online ordering system, it doesn't separate the starter versions from the main meal versions in any way, meaning if you did what we did and ordered straight from the website without checking the physical copy of the menu, you might accidently order the wrong thing. Obviously I'm willing to chalk this up to a personal error but maybe the online ordering system needs looking at to make it easier to differentiate? The server was lovely and I couldn't fault her at all, she offered a few times to refund me and swap out for the larger one but I didn't want the smaller one to go to waste so I just ate it anyway and it was still decent!
hoppyjo . 2024-08-09
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Horrible experience. We booked and arrived to be told "someone has sat down where you reserve, I just watched them". Given that there was lots of space, I took that on the chin and said should we sit anywhere. We sat down, we didn't have a kids menu so we went and asked someone at the bar who said they're scattered about. I'm sorry, but it's not my job to look for a menu which should be on every table. After this, they gave us a menu. Out of pure spite and terrible service we left without ordering food. A recommendation - don't say someone sat in your reserved spot, just say sit anywhere and ensure that all tables have a kids menu.
Josh Forster . 2024-08-06
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What a wonderful place to eat the food and service is excellent i would heartly recommend a visit here for a meal or just a quiet drink no complaints at all
Jim L . 2024-08-03
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Awful service, going against policies they have up. Never go back despite spending money each month, poor service poor options
Ashleigh R . 2024-06-30
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Had yet another lovely visit to the clog, Becca was exceptional as always, the service was amazing, the food was amazing with a great family atmosphere
Mark C . 2024-06-29
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Probably the worst Pizza ive ever had the misfortune to buy. Called in with wife she suggested i have a spicy chicken with Jalapeno's Mozzarella & Cheddar Cheese pizza , i saw a young lad messing about looked as if he was counting out the ingredients & seemed to take him for ever, When his "Artwork" came i never paid it much attention i cut it up & ate a piece it didn't taste bad, then i looked at it, it was like a barren lunar landscape, i went & found a member of staff (i did see the manager but he disappeared before i could catch him) The girls are always very pleasant & helpful, i asked her to come & look at it , i think she was a bit shocked as i then pointed out one small piece of chicken per slice, she said "its probably buried underneath" I said underneath what it's an 1/8 of an inch thick, she went to the kitchen & came back & said "We'll make you a new one" I said no just bring me my chicken, i then realised while complaining about my chicken , there was No cheese on it or if there was id need DNA testing to find it, i gave up, i got my extra 1 oz of chicken ate it & left,ive noticed the food quality slipping since Christmas when the new burgers shrunk an inch in diameter yet the prices continue to rise as does the beer price ,My pizza cost £11.79 & ill tell you straight a 99p Iceland pizza would have had twice the ingredients if not more I should really have just asked for a refund & left ,but my wife enjoyed her meal I really detest being put in a position of having to complain as i feel really sorry for the girls who have not done anything wrong, We are good spenders when we go there & Im not saying i will never go again as its local, but that might change if things do not improve
Andy H . 2024-06-14
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Absolutely fantastic place! The food was lovely and the service was amazing especially by Jodie. She was polite, chatty and couldn’t do enough for us. She’s a credit to the place
Jodie M . 2024-06-13
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Visited again today, yet again great food and lovely staff. Becka and Jodie looked after us and were a pleasure to meet and chat to…
Steven B . 2024-06-13
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Came in for a few drinks with friends. The bar staff bec & Jodie were fantastic so friendly and welcoming. Had the mixed grill and the food from the chef Hannah was perfect can’t fault it. Will definitely be back
paulbF3397RB . 2024-04-29
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Had a lovely time tonight at the Sparking Clog, the food was lovely thanks to Hannah. The service from Angel and Olivia was amazing they are lovely girls and we will definitely be back.
janice v . 2024-04-22
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Came in on Wednesday dinner time, food was great off Hannah, service off becca and Jodie was spot on. Fast service and friendly too. Just what you want off a pub these days!
Joe J . 2024-04-19
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Came in with my husband on Wednesday! Drinks were good and service off Becca was brilliant. Friendly and fast service! We will be back again soon for a drink again!
Louise M . 2024-04-17
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Food was lovely and hot, Becca that served us was very friendly, made us feel very welcome, nothing was to much trouble for her
Helen C . 2024-04-12
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Came in for dinner on Tuesday. Food was good especially the new kebab on the menu. Girls behind the bar were very friendly and chatty, Becca and Jodie. Nice to go somewhere that has great staff who enjoy their jobs. Will be back soon to try other new items on the menu.
rebeccafJ3764FM . 2024-04-11
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Lunch today was excellent, breaded mushrooms were really good as usual. Tried the new chicken kebab meal which was fabulous! Thanks chef Tom for the super food and Jodie / Bec for the great service.
Trek40593569410 . 2024-04-10
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Good food, well cooked (Thanks Chef Tom). Drinks and food order taken promptly & politely by Emma. Food served quickly. Would visit again.
54JohnC55 . 2024-03-28
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Everytime I go in this pub,l am always greated with happy smiling faces and service that is 5 star.Today I had my dog with me ,as its a dog friendly pub,Bec and Jodi couldn't do enough for me,absolutely fantastic,,, ITS A YES FROM ME 👍🍺🍕🍟
chagoi22 . 2024-03-22
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I've just had lunch with my daughter and the food was absolutely fantastic. Great service from Emma and Chelsea. Cheers
Dave G . 2024-03-21
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We thought we’d give this place a go after over a year from our last review and it has massivelyyy improved since then (December ‘22). The menu has completely changed but it wasn’t a bad thing - my mac and cheese topped with pulled pork was amazing, my friend really enjoyed her loaded fries, and my partner re-tried the mixed grill which was just as good as last time. The only downsides to our meal were the onion rings being very wet/oily and the fact they had no vanilla syrup for my espresso martini but the lady had already started making it so I just had it without. Our experience with the staff wildly improved from last time, the lady behind the bar and the lady cleaning tables and bringing food out were both lovely and chatty, and the place was a lot busier than last time! Definitely recommended now they’ve changed things up :-)
hoppyjo . 2024-02-26
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Disgusting experience today. My last experience a couple of weeks ago was pretty poor and left me with a very bad impression of kitchen staff and the young boy who couldn’t be bothered to provide an ounce of customer service. I revisited at my mum’s request. When my four year old was half way through her bowl of chips, we came across a half eaten fish finger. It seems my little girl was eating someone else’s scraps. I informed the young boy who had served us. He was more polite than the previous, but there was no visit from the manager or offer of a refund. The incident itself was disgusting but the lack of concern following was what really irked me. I never leave bad reviews but feel compelled to warn people due to the lack of hygiene. Be careful if you have any allergies because you will be putting yourself at risk
Compass07921930077 . 2024-02-18
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Waited nearly an hour for food to be served on a Thursday lunch , the fish was so small the batter out weighed the fish , Not recommended at all , we had virtually the same order at a green king pub last week and was £8 cheaper and was served in 15 mins and was delicious x! Sorry definitely won’t be returning 😑
Susan s . 2024-02-15
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Went for lunch last week. Bec F served us and was absolutely lovely. She looked like she enjoyed being at work and checked on us to make sure everything was ok. She even offered us another drink to save us going back to bar. She told us about the balloon arches she makes too. Very well looked after.
hcollins91 . 2024-02-06
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Was told the dog menu was not available due to demand ,there is a dog menu available and eventually we got it , ordered carrot and cucumber got carrot and red pepper ( my lab doesn’t eat peppers ) don’t know why we go it’s crap every time without fail
Sherpa63735263171 . 2024-01-27
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Great food and service, steak cooked to perfection amazing from chef alex and tom good service from cameron and cole
jeff b . 2023-12-23
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Myself and Wife ,had a very nice steak meal ,served fresh and hot ,with excellent customer care skills from all staff,Tom,Emma,Chelsea ,Lewis
Sunshine09929145329 . 2023-12-08
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Great service from Jodie & Lauren, very helpful and chatty. Amazing food from the chefs Tom and Rachel
Jodie M . 2023-11-16
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Great place, cosy atmosphere and lovely staff. We booked a table there for dinner, the food was very good, excellent value. Service was fast with a very caring team. Cameron was lovely and made sure we had the best experience possible. Will definitely come back...
Andrew T . 2023-11-08
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Amazing food by chefs Tom and alex, lovely service from lewis on bar and emma and cole on the floor
Cole B . 2023-11-04
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Came for the Quiz. Bec & Lewis were so delightful and were great sports and bar staff for the evening! Thank you.
Beth C . 2023-11-02
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Big shout out to the sparking clog tonight. We come regularly as it’s very local and we have a six year old and good for kids. Usually good service and reasonable food but tonight was very good. Angel served me and was so lovely and...
lou1196 . 2023-10-31
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Brilliant pub always a warm welcome Jolie the bar manager is amazing can't do enough for you the staff are so friendly , would definitely recommend for a great night out
Karen J . 2023-10-30
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Great night out at the Clog, Jodie,Chelsea and Cam giving great service quick for the pint to come too
Dave G . 2023-10-29
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Great service and Jodie looked after us well, will defo go in again, it was just a shame about the football result.
M I . 2023-10-29
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Lauren and Janine - excellent service. Friendly and welcoming on arrival. Food delivered quickly and very tasty. Very clean restaurant, tables cleared quickly. Would definitely recommend to family and friends
Pip E . 2023-10-26
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We had a brilliant time at the Sparking Clog! The food was lovely, the service was lovely from our waiters Cole and Angel they were friendly and very welcoming. A fabulous experience thankyou!
keira m . 2023-10-22
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Excellent service from all the team, Emma, Cameron and Cole. Food was piping hot and delicious, thanks to chefs Tom and Alex. Would definitely recommend, took my friend for her birthday lunch, loved it, thank you 😊
Barbara H . 2023-10-21
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Food was cooked perfectly by Tom the Chef...Cole the waiter was really friendly and brought the food out on time especially as we had 4 children with us. Overall had a really good evening with friends
SamK198401 . 2023-10-21
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Myself and a friend popped in to watch the Chelsea v Arsenal game - what a super pub - great atmosphere - great food and service , had a chat with Cameron who told us his plans - can't wait to come again - the...
Tommy R . 2023-10-21
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Massive thanks to Cole, Cameron and chef Tom. The service from the bar man and waiter was perfect and the food by the chef was delicious !
charsr2020 . 2023-10-14
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Friendly & polite staff today in Tom, Alex & Lauren. Superb service made even better with the offer of 30% off food prices today. Served speedily and cannot fault the lasagne with salad or fish chips & peas.
Navigator13492 . 2023-10-13
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Came in for quiz drinks and food quiz was good we all had fun Bar staf great Lewis an bec we’re great but the food was disappointing thumbs down 👎🏼
Joe J . 2023-10-12
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food was great, service was great. nice friendly pub. Cole, Tom & Hannah did a fab job serving us today. will come back again
D9121LUjonathant . 2023-10-08
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General pub food but was really tasty and the staff were very friendly. Especially Cameron behind the bar he went out of his was to make sure we had what we wanted and was kind enough to swap meals about for us when we wanted...
Jodie E . 2023-10-05
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First time visiting, wasn’t disappointed despite the comment below. The staff Lewis, dade, cole & Tom were all lovely, very helpful, service was great & food was delicious. Enjoyed by all. We had looked at menu online before deciding to book which made us decide...
traceysC5561ER . 2023-09-30
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Had a lovely meal. Thanks Cole, Dade and Tom, everything was spot on. Food was great, attentive service and the cocktails are just amazing!
Stephanie14965 . 2023-09-30
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Been a few times as it’s local to our house. Tonight brought couple family members. Had various items off the menu. All of us enjoyed the food cooked by Tom and Alex. The servers Lewis and Emma were fantastic also. Would recommend.
Climber12846062408 . 2023-09-29
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Excellent service - brilliant meal at a very reasonable price made for a really enjoyable evening meal both of us decided on steak which Tom and Alex had cooked really well- completely to our taste they were delicious. Would definitely not be out of place...
Raymond T . 2023-09-28
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The staff are very friendly and quick service. The food was brilliant. Would recommend this resturant to other people as it was very pleasant and fast service.
Caitlin G . 2023-09-16
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Came for a family get together, great food from Chef Tom & fab service from Cole considering there was there was nearly 30 in the party.
rosiemC5909JC . 2023-09-16
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Decided pop in for a drink. 1st time visiting the sparking clog. We decdied to have a bite to eat We went for 3 grazing dishes for £11.95. Just enough, when we didn't want a full meal Loaded fries with BBQ pulled pork Nachos Mozzarella...
textmania . 2023-09-08
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Went in on a Friday lunchtime. Got the mixed grill, cooked to perfection and served promptly. Staff happy and delightful service provided. Will be returning
Cameron W . 2023-09-08
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Staff are great,,except the chef,,,I thought I was on a bushtucka trial, burnt burger, over cooked,cold,solid fries,stale bun..
chagoi22 . 2023-08-30
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A big thanks to Hayley and Rachel who helped me out the other day with organising my buffet payment for my myms 80th as a last minute request the other day. They don't usually work at this pub but they went out of their way...
janemP9724AE . 2023-08-04
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Booked a meal fir Christmas 2020 and paid a deposit of £15 due to the lockdown the restaurant was closed.i decided to visit in August and was informed that the receipt for the booking was no longer valid and would not be accepted against the price of a meal. After reading the many negative reviews on here it would seem we had a narrow escape.
bda061 . 2021-08-10
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We had booked, because of COVID.On checking in the server kept tutting about running out of things and was crossing items of the menu.When she seated us and handed over the menus she said sorry not much left and 30 minutes wait on the food.As we had 2 small kiddies with us we couldn’t really rearrange so we stayed.On looking at the items it turned out it was really only red onions and pineapple that they had tan out of, so no worries.The service was slow and the staff appear to be really fed up, although it was very quiet.The food was acceptable, no complaints there, but servers please try to be more cheerful, we don’t want to support you and eat out to end up with depression because if you attitude.
Sozlovesholisays . 2021-06-21
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The meal was outstanding and also the dessert couldn't thank the place and the staff themselves they are incredibly polite and bend over backwards to help you the food is incredible value for money I would recommend anyone to go there and with the times were living in they're all doing a great jobx
927janeth . 2021-06-17
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decided to go here for some dinner as it it 5 minutes from where we live, waited 20 mins to be asked for drinks, then we ordered chicken strips with sweet chilli sauce and nachos for starter, chilli sauce was like a rock hard mould of shi* never seen anything like it, told the manager (who was brilliant by the way) that was changed. Nachos was poor, then requested to cancel the main meal as we dident enjoy any of the starters and was questioned as to why and felt forced to eat the main even though we dident want it (that was shocking aswell ‘hunters chicken’ chicken was like rubber. Waited 30 minutes for this, apart from the manger who was understanding and helped us all she could the rest of the staff was clueless, dident know what day it was, an elderly couple next to us spilt a drink and there was a waiter who stood and looked, dident even move, my girlfriend decided to ask him for tissues to clean it herself. Also asked for blackcurrant and lemonade , tasted like flat soda so requested another and received the same.
Jt1234567899997665 . 2021-06-15
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Having read reviews we wondering what to expect but we were really pleased with our 4different meals . they were plentiful well cooked and enjoyed by all and a good pint of Wainwright's to boot .
K6246AUdavidc . 2021-06-09
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Booked in for a few beers in the beer garden last week, afternoon in the sun and a few pints catching up. Nice beer garden no issues, reasonably priced in this day and age, didn’t have any food so can’t comment on that. Service was pretty quick which was great when you have to order through the app currently. My mate had an issue getting his shorts caught & ripped on a hanging out nail attached to his seat but fair play this was dealt with / compensated for no problem. Enjoyable afternoon, would return...
bodders6 . 2021-06-07
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We ordered the cowboy burger and it came out so burnt and over cooked struggled to eat it the chips Aldo over cooked and the bacon was like s piece of leather Luckily we hadn't eaten anything so we are some of it I've never had a burger so cremated in my life they seriously need to find another cook we did laugh about it just was unbelievable and unfortunately we had to prepay do couldn't get a refund or an exchange and I'm sure the poor waitresses knew it was over cooked as everyone was looking at their food strange too
Cruiser818095 . 2021-06-03
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Booked a table for 10 and we were seated at 6 and 4 seat tables next to each other. No problem. Seated at the table of four there was my son, who's 21st birthday we were celebrating, his brother and girlfriend and my elderly mother. Just after we ordered dessert I noticed said table of four standing up. "We were told to move off table as it was reserved for 5 o'clock". My poor elderly mother seemed quite distraught, just stood there, not knowing what to do. Thirty minutes later, while all ten of us were waiting, squashed into a booth for six, wondering where our desserts were and why there were three tables next to us that had been empty for past 45 minutes at this time. We then decided to cancel our desserts. My elderly mother, who had only ventured out of her house for first time in many months decided it was best to stay home than be treated like that. My son and his friends who were going to meet in pub later to celebrate decided on a different venue. Earlier in the meal, as eight year olds do, knocked over a drink and quick as a flash, someone was there to clean it up...brilliant "I'll just get you a refill on that Pepsi ", again, brilliant. server returned empty handed, "sorry, the manager said we can't refill it for you", then disappeared. I spent £100+ at your establishment and the manager can't put half a glass of Pepsi on the table, for the kid. Obviously the manager would rather keep empty tables than a repeat, local customer. Exceptionally dissatisfied Sparking Clog and Marstons.
mikefH9405EP . 2021-05-23
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Came for food and drinks waited and waited then was served by 2 fellas in a track suites...food was frozen **** wouldn't recommend
isaacCocks . 2021-04-26
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i ordered a burger which arived dry as hell, i ordered 12 onion rings for £3 and recieved 3. the chips however were lovely except the curly fries my friend had which had a bug in and the BBQ chicken bagguette had a hair in it!
Foxy-B51651684968430 . 2021-04-13
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We had a fantastic time at the Sparking Clog today. Great to get out from lockdown. Good company, customer service and food.
louisebB2208HE . 2021-04-13
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Decided to give it a try after hearing great reviews from a few friends and have to say not at all disappointed by the quality service and value for money. Normally wouldn’t try a steak in a pub meal establishment but happy I did after hearing it recommended by friends.
Carl_saxonman . 2020-12-02
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We are from Liverpool and my son studied at Bolton University. He met a local girl and settled in Little Lever. We decided on a family Sunday lunch with our 8 week baby granddaughter and ate in here. Service was fine as was the food but upon paying the bill and leaving a tip we were leaving the pub when we were approached by a bouncer who asked us if we had paid? I could not believe his attitude. We have eaten in many pubs and restaurants and have never been stopped and asked of we had paid. Did he think we were going to do a runner with a new born baby in a pram? Clearly he had the stereotypical attitude that all Liverpool people are thieves. Clearly this bouncer needs to go back to charm school and finish his degree! Disgraceful.
iamspartacus . 2020-11-02
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Called in for a meal & drinks. Staff serving very abrupt & poorly mannered. Felt very unwelcome so cancelled our food order & left... won’t be back!!
AnitaM2105 . 2020-11-01
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Fabulous service as always but especially from Morgan 👍🏼 Will be back to visit again soon for sure😁
420abbiew . 2020-09-20
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Had a lovely meal with friends at the clog the staff were awesome and a special thanks to a young lady called Morgan Who looked after us
AlanGJones . 2020-09-20
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My first time visiting here and I am very impressed. I ordered a Sunday roast and my friend had a steak and we both loved our food! The atmosphere is so lovely too all the bar staff are fab considering all the rules and regulations at the moement. Will defiantly be returning 10/10 from me
missprinny22 . 2020-09-06
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Garlic bread with no garlic and very dry. Hunters chicken microwaved with a rubber texture, hmmm. Vege lasagne dried up. Come on kitchen staff get your act together.Waiting staff very nice but overworked.Glad the government paid half of the food bill.Been to few marstons inns with a lot better food than here.
daveandlynntaylor . 2020-08-31
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Not been in for food for a while new menu and got to say it’s delicious considering COVID and the restrains. Nice food, good atmosphere. Will be back soon 👍
Micktt18 . 2020-08-29
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Called in for a drink with my partner, stood at the wait here sign for 5 mins before anyone came( it wasnt busy). Took to a table,waited another 5 mins to order drinks. Not very friendly.ubable to go to the bar although I did see a few people get served and when I asked was told they're not supposed to but they served them anyway? All made up to suit. Load of crap.
Kathryn F . 2020-08-21
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We were seated straight away at a dirty table which we had to ask to be cleaned. The restaurant was quiet yet we waited 20 minutes and then had to find a waitress to order any food or drinks. Then waited a further 20 minutes for the food to arrive. The same happened with the desserts. The cutlery also arrived dirty and needed to be changed. No service what so ever.
leannep791 . 2020-08-18
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Very disappointed with the food came here today and ordered the fish and chips fish came with no lemon and when I asked if I could get a slice of lemon with my fish the response was we don’t have any cut up at the moment... poor preparation on there part as fish needs a lemon and should never be served without one, working in this industry myself if a customer asked for a lemon slice I would turn around and say of course I will get you one not we don’t have any cut up. Onto the fish itself it was rubbery and inedible the lady next to us had the same issue and didn’t eat hers so clearly somethings going wrong, have a word with your boh staff and chefs you have a greatly reduced menu you should find it easier to get good meals out, girlfriend’s lasagna was mushy and tasteless even for pub grub it was shocking
Susie7673938 . 2020-08-05
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We came in for a meal last night, the staff were all lovely and very helpful but honestly it’s a shame we can’t say the same about the food. This was our first meal out in months and I can say it will be our last to the sparkling clog.
Trek624478 . 2020-07-29
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Great food, great staff, would definitely recommend. Hannah and the team make this a great place to eat.
eleanorf672 . 2020-05-28
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If its good food you are seeking, then seek somewhere else. To be honest I have had better food in a transport cafe, I have eaten here and the food is either late or barely warm and just edible. I cant say it was just pub grub as it bares no resemblance.
symeslfc . 2020-05-26
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After looking up possible places to eat on our route we came across Sparking Clog. Food wasn't the best though had worse. Steak and ale pie, pastry was like cutting cardboard. Bacon bites, onion rings were fine. Overall I would say average nothing to get excited about. It wasn't very busy and we got the impression that by the member of staff looking at her watch that they were trying to finish cooking for the night yet it was only 8pm.I wouldn't go out of my way to revisit.Prices are ok for the standard of food that you get, run of the mill pub fare.
thomashG7803BR . 2020-02-03
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If its a cosy drink dont bother scooters being ridden tonight in the pub lovely 👿eventually got told to stop! We have had children and now got grandchildren but come on get a grip marsdens . Bring back the likes of janet !
Julie R . 2020-01-26
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New to the area so hadn't eaten here before . Heard mixed reviews regarding food. There are specially priced menus on certain nights ;Curry night , steak night, pizza night. We decided to just order from normal menu. I had dirty chilli burger and chips. I made it XL which meant making it a double burger. Was lovely . Tasty burger. Not loads of chips but as I had double burger I was okay. Rump steaks were good also. Huge fish and mushy peas barm with chips and curry was also enjoyed. All in all a good meal for the price. Will go again.
111hardtopickaname . 2020-01-22
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Visited in December for a family celebration. It was a 12:30 lunch, so can't imagine that the tables (in a side room) had been occupied earlier that day. What struck me was how dirty the tables were. There was a lot of bread crumbs and even quite big chunks of dry bread on the tables and they were quite sticky to the touch. Did feel a bit unsure about actually wanting to eat anything, but decided to be brave and risk it. The menus are laminated, so could be cleaned with a damp, soapy cloth, as could the tables. This had not been done and they were greasy, sticky with visible stains. Had to go wash my hands after handling the menu and ordering.Food was ok, but nothing special. A bit greasy, but that was down to me picking something that would most likely be prepared in the deep fat fryer. Next not very nice surprise was the condiments in the baskets on the table. They were all caked in residue from the bottles around them. The mayonnaise was caked in ketchup, so I had to go wash my hands again before I started eating. Only thing taking this from terrible to poor was that they did manage to get the food out for everyone at (roughly) the same time. No one had finished eating when the last person got served. Cleaning is really something that needs sorting out here. If the tables, menus and condiment bottles had been wiped clean, I might have rated average instead of poor. I can safely say, that we will not be getting on a bus to visit here again. Plenty of pubs more local to us where we can get food of a similar standard in cleaner surroundings.
Majbritt A . 2020-01-11
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Thought we would try here (again) We went as a group out for a meal midweek. It was rather quiet even for decemeber. When we eventually got our meals i was told they forgot to make mine. The 4 people I was with obviously ate their food whilst I waited another 20 minutes for mine to be cooked. Completely ruined the occasion whilst i sat eating alone.Was offered a round of free drinks but a bit pointlese when we has to drive home- Just wanted to leave and never go back. Wont be returning. Will be going over the road to curry cottage as we usually do.
Lenny201912 . 2019-12-22
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Visited with my mum wife and 1 year old after a trip to the garden centre. The food was fine and we had a small issue with one meal which was resolved instantly.
Ironduke84 . 2019-12-10
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We were here with our family for a lunch.. they had a varied menu and the prices were good. The service was friendly and we were served in a timely manner. The room was well decorated and the food was excellent..Thank you Sparking Clog... just what we wanted..
Crumbleholme . 2019-12-08
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Very nice chilled out meal great prices friendly staff clean pub would recommend to family and friends
Elizabeth G . 2019-10-29
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Great food and service by kala, will be going back soon for the same calm and welcoming service 😀😀
Charlenehamer . 2019-10-07
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Table 29, Was served by 2 lovely ladies, food was really nice we both had the Yorkshire stack and was delicious, lovely friendly atmosphere, would like to say a Big thank you to our waitress Michaela, but if banter with us and made us feel comfortable
Quacks1467 . 2019-10-07
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Visited a few times now. Management and bar staff are really pleasant. My food is always good and great portion sizes. Unfortunately I know it’s always the negatives that come on to leave reviews so don’t pay much attention. Highly recommend 5/5
Jennybean1986 . 2019-09-19
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My family and I visit here quite often never once had a problem. The food is always really tasty and hot and the drinks are always nice and chilled. Hannah and the team always go that extra mile.The little play area in the beer garden is a great addition.
cdennis16 . 2019-09-19
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Stopped going last year because the food was so bad but decided today to give it another try but no still as bad.everything they serve is either deep fried or microwaved I had egg which was swimming in grease and the rest of the meal was cold. Half my granddaughters meal was missing and the fish on the children meal was very fried and soaked in fat had it's chance won't be going again
M4041FAkarenm . 2019-09-17
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Great family pub with everyone from babies to the elderly. The pub is always buzzing with great atmosphere.
Lorraine C . 2019-09-15
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I was looking forward to my meal but it was served cold and not even cooked through. It's a shame because it's a lovely place. I was the owner I would go mad if food was presented in this way
Ilikenicefood123 . 2019-09-14
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Best beer garden in the area, great for kids and adults to relax beer not so cheap but cheerful when not to busy
Scoobysue1981 . 2019-09-04
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A nice, friendly pub serving good food. Lunch time menu is reasonably prices and very good value for money, served hot and very tasty
Estelle W . 2019-08-30
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We have been several times now hoping each time would get better but I’m afraid not. The tables were dirty and untidy. I must admit the staff were friendly but the food was awful. The mushy peas were dried up, the chips were lukewarm and poor. I wasn’t too sure about the chicken either. The side salad had a tiny piece of tomato which wasn’t worth having and a pile of lettuce. Luckily the desserts were ok. We won’t be going again the place is noisy with children running round. I know the meals are reasonably priced but even so never again!!
caroleh284 . 2019-08-16
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Been here a couple of times, each time a little worse. I personally think the staff are a joke, absolutely no clue when it comes to serving, every single time when getting served they will serve everyone around you. Same story every time without fail.
007ga . 2019-08-03
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As you enter through the main door you pass the toilet doors, and we could smell urine. Not a good start. We had no trouble finding a table as the place was very quiet. Many of the seats were stained with unknown spillages. The table top looked clean but was sticky to touch. Either needs cleaning properly or change the cleaning products which are used. The menus were also sticky and contained food residue. They appeared to have a plastic film on them so should have been able to be wiped clean. Placing our order at the bar was the highlight of our visit. The barman was friendly and efficient and happily our drinks glasses were clean. We waited 45 minutes for our food to be served - a ridiculous length of time considering how quiet it was. My husband’s food was almost of average quality. I had ordered a halloumi burger with sweet chilli sauce, salad and fries. The fries were good. The salad comprised a few limp leaves and one slice of tomato. The halloumi looked as though it had been dropped and the sweet chilli sauce was conspicuous by its complete absence! At this point we should have complained but the waiter and barman were nowhere to be seen, nor any other identifiable member of staff. I honestly feel if I had complained about the lack of sweet chilli sauce my plate would have been returned to the kitchen for goodness knows how long and I would then have been presented with a sub-standard meal that was by then cold. We ate what we could and then left.
Diane W . 2019-08-01
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1 Opinions
I always come to this chippy when I'm in the area and the food & service is always good. However todays experience was not the usual nice experience. This is not a review about the food as this was 10/10 as per usual, the service is what has let this visit down. It was very busy when we visited and I understand that given the noise level when you ordering things can be missed, we are all human. When I pointed out a missing item I was told by the lady that took my order that "you didn't order one " in a really rude manner, now there is a big difference in someone not hearing something and someone not ordering something. It felt like the lady wanted to have an argument about it. Yes this is a popular chippy and a very good one but I think the owner needs to train her staff in customer service. The correct answer should have been "I'm sorry I didn't hear you ask for a buttered muffin, let me sort that out for you". Instead I was left stood there in disbelief being made to feel like I was lying. What made it worse was that the owner was stood right there let her staff member treat a customer in that way, she just stood there letting her staff member go back and forth over a buttered muffin!!!!
2692 Opinions
8 Opinions
Visited in Feb before we had a holiday, they were lovely, fab food big garden lovely bar staff,I only wished they were a b + b xxx
617 Opinions
Lovely place lovely atmosphere very friendly staff Elisha was our server ❤️ food was hot and enjoyable we will be back again soon