GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.3

Based on 318 opinions finded in 2 websites

site_photo4

Nº 614 in 1625 in Cardiff

Nº 67 of 179 British in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..beautifulcookedeggsteaksouplambchickensalmoncauliflower

comment_iconOpinions

We went for some drinks on a Friday afternoon and wanted to see what we thought before booking a spa day. The bar qrea is impressive with the furniture comfortable. There is an extensive bar menu with a good range of cocktails and wines. On approaching the bar the person behind the bar looked directly at me, walked away and went out the back. This was incredibly off putting and disappointing - not what I’d expect from a hotel such as this. Another member of staff came and he was pleasant taking the drinks order bringing them over when ready. The cocktails were really good quality but for me the experience was spoilt from being ignored at the bar. This was 2pm and the place was empty and if that’s how they treat customers it isn’t for me. We left after one drink and went to another hotel that has better staff and atmosphere.

site_logo

ZoeM80 . 2024-10-07

MORE AT TripAdvisor

The perfect place for a meal with tasty food friendly staff and a cozy setting

site_logo

Justin Pierce . 2024-10-03

MORE AT Google

Located on the right as you walk up the stairs to Concierge. On arrival, no staff available to greet although stand says to wait, after a couple of minutes wait, walked into the restaurant from entrance to back of the restaurant and not a single staff was found. One table sat but no staff to be found. Walked around to the bar and asked staff there if could get service to be seated at restaurant and finally staff arrived! Sat down, nice panel ceilings with falk marble tables and art deco lighting. Had the lunch menu, 2 courses for £22 with a 10% service charge: The scotch egg: thinly fried salami on the top was a smart idea. The crust was good as was the egg, could have been a bit more runny. The sauce was also nice : some cream based and some balsamic based with a few chopped spring The salmon : Salmon was slightly over done. The cauliflower puree on the outside was sweet. The lentils puree was ok. The tartar sauce confused the flavours as was on both the lentils and the cauliflower. The pakora: was nice but not crispy . In and out in one hour. Service was ok during the meal. Shame about first appearances on arrival to the restaurant! Also Wine was about £10 for a glass and cocktails £15.

site_logo

Travelling Doc . 2024-10-01

MORE AT Google

Located on the right as you walk up the stairs to Concierge. On arrival, no staff available to greet although stand says to wait, after a couple of minutes wait, walked into the restaurant from entrance to back of the restaurant and not a single staff was found. One table sat but no staff to be found. Walked around to the bar and asked staff there if could get service to be seated at restaurant and finally staff arrived! Sat down, nice panel ceilings with falk marble tables and art deco lighting. Had the lunch menu, 2 courses for £22 with a 10% service charge: The scotch egg: thinly fried salami on the top was a smart idea. The crust was good as was the egg, could have been a bit more runny. The sauce was also nice : some cream based and some balsamic based with a few chopped spring The salmon : Salmon was slightly over done. The cauliflower puree on the outside was sweet. The lentils puree was ok. The tartar sauce confused the flavours as was on both the lentils and the cauliflower. The pakora: was nice but not crispy . In and out in one hour. Service was ok during the meal. Shame about first appearances on arrival to the restaurant! Also Wine was about £10 for a glass and cocktails £15.

site_logo

Travellingdoc . 2024-10-01

MORE AT TripAdvisor

What a fab afternoon tea! Lovely meet and greet on arrival The food was great, really filling. Great assortment Lots of teas too Prosecco was flowing Giovanna, (our server for the entire time) such a smiley, happy and friendly lady A real asset to the hotel

site_logo

Anthea Ellis . 2024-09-30

MORE AT Google

We had a lovely afternoon. The food was incredible quality and absolutely delicious. I was so impressed by the quality, especially given the excellent value lunch prices. The service was superb. Giovanna was warm and welcoming, professional and attentive. Fantastic service and atmosphere for our treat afternoon out.

site_logo

Gill D . 2024-09-28

MORE AT TripAdvisor

Went for the sunday lunch and the food was really good, the beef in particular was beautiful! Very stingy with the goats cheese in the salad though which was a shame. Wine by the glass was excellent but very expensive. Be wary if you visit towards the end of service, minimal servers and by the end there were hardly any staff members about so it took forever to get errors on our bill rectified. The tables are also way too close together imo, it's a large room and they could easily space them out a bit more!

site_logo

AmyLJ . 2024-09-25

MORE AT TripAdvisor

Absolutely fantastic food and wonderful service from Giovanna. Absolutely recommend to visit here as soon as possible! The d'hôte menu is good value for money, and portion sizes are generous.

site_logo

Shinyrock300 . 2024-09-25

MORE AT TripAdvisor

Great meals inviting atmosphere and caring staff make this restaurant a gem

site_logo

Carl Thomas . 2024-09-24

MORE AT Google

Nice setting however mood dampened by very poor customer service. Bottle of wine presented in an empty bucket, had to request ice be put in it three times, much to the annoyance of our server. Persevered despite being told menu was “wank”. We should have heeded her advice, however perseverance was needed again to chew through our steak. Terrible.

site_logo

Miriam Prior . 2024-08-26

MORE AT Google

Wonderful lunch for a family birthday. Gorgeous food and our waiter Mo was fantastic.

site_logo

Lavender Slugs . 2024-08-21

MORE AT Google

Came for dinner whilst visiting Cardiff for the Billy Joel concert. The restaurant itself and the atmosphere were wonderful, modern and inviting. The food was a little underwhelming. The beef wellington had soggy pastry which is inevitable when it is cut from a whole fillet. The seabass was not as described on the menu and appeared to have a portion of the onion soup starter rather than the cauliflower curry sauce which was odd and disappointing. Redemption though came in the shape of our waiter Jamie who was an absolute superstar!

site_logo

sarah p . 2024-08-11

MORE AT TripAdvisor

I’m gluten and dairy free, I advised this when booking, before our arrival our waiter Massimilano had spoken to to chef to check which dishes I could have. Only the cauliflower cheese and Yorkshire wasn’t safe for Sunday lunch. Which is understandable. I had salmon on lentils is was excellent. My hubbys roast beef was amazing too. Thank you massimalio for looking after us in such a professional, friendly and caring manner 👌

site_logo

Debbie Wilkinson . 2024-08-11

MORE AT TripAdvisor

Michelin Guide recommended, nice ambience, attentive staff, value for money Sunday lunch, near fine dining level.

site_logo

DY C . 2024-08-11

MORE AT Google

We went for our first year anniversary, it was brilliant. They went really all out making it a very special night for my wife and I. Our waiter Mo and the manager Kasper (I think that’s the name) were great hosts. Thank you all! We’ll see you again next year for 2nd wedding anniversary

site_logo

Jack M Davies . 2024-08-10

MORE AT Google

This far exceeded our expectations of a city centre hotel restaurant, and I would highly recommend the restaurant. The service was friendly and attentive.

site_logo

Mark Weymouth . 2024-08-09

MORE AT Google

I came with my Mum for lunch before the Billy Joel concert, and we had the special three course lunch menu with some Billy-themed cocktails! The setting feels relaxed while also very elegant, and the service was super friendly and attentive. Our waiter Massiniliano gave us fantastic service, very personable and friendly, and wanted to make sure we had a lovely time! The food itself was gorgeous, great portions without ever being overwhelming. I had the Sorting Room Salad, the Salmon main, and the Lemon Tart - all three were delicious and beautifully presented.

site_logo

Lorna F . 2024-08-09

MORE AT TripAdvisor

Absolutely stunning food and relaxed atmosphere. Quick service as well. Massimiliano was helpful and made us laugh a lot :)

site_logo

Bethany W . 2024-08-08

MORE AT TripAdvisor

Great atmosphere, great food, great staff and great service from our server Massimillian. Would definitely return..

site_logo

Immanuel M . 2024-08-06

MORE AT TripAdvisor

Went here for our anniversary meal when in Cardiff for the weekend. Treated incredibly well by Giovanna all evening, lovely touches to make the whole experience memorable. Would highly recommend.

site_logo

Simon Rusling . 2024-07-27

MORE AT Google

Had a wonderful graduation meal here with very friendly staff in the booking stage as well as on the evening. This was my second visit and the food is very good and reasonably priced.

site_logo

Toby Weymouth . 2024-07-20

MORE AT Google

Had breakfast at the Sorting Room. The options were fewer than I expected. They only have the classic options, e.g. baked beans, fried eggs, bacons, sausages etc. They all taste fairly regular, but the sausages are quite dry. Having said that, the services, atmosphere and bread are good. Nice selection of Wilkin & Sons jams.

site_logo

R T . 2024-07-12

MORE AT Google

This was our second visit. The first time we came here was for Sunday lunch, the food was good, however we were shocked when our waiter told us the service charge went to the chefs and it would be better to give him the tip in cash which we did. Once I got home I thought it best to contact the manager who confirmed the tronc was indeed shared with all staff and there was no need to give one individual cash. I was assured the issue would be addressed with the waiter involved. We decided to return here as the evening menu looked really great. We were greeted by Ioan who was very welcoming after this welcome it was all downhill. We ordered our pre drinks with olives, wine and food. The wine came first before our aperitifs. We were asked to taste the wine which was poured into my husband’s glass and onto the table. The olive’s arrived without any way to eat them other than with our fingers. We asked for cocktail sticks which were supplied, all fifteen of them; really!!? Starters arrived, the salmon was beautiful, the bread had been warmed up in the microwave so was chewy, the butter was excessive, not a fine dining portion. So the mains arrive, the lobster Thermidor sauce was extremely salty, the chips were clearly frozen chips not freshly made in house.. The beef wellington was well cooked and salty. So all in all high end prices for absolutely average food. Just to completely ruin our wedding anniversary meal the waiter aggressively challenged us for payment for a service charge. I asked to talk to a manager and once again Ioan was really positive and took our concerns seriously BUT we shall not return.

site_logo

Jane Gill . 2024-07-07

MORE AT Google

We visited for bottomless brunch and had a lovely experience (so much so that we've booked in again for another brunch in a few months). The drinks menu was extensive with cocktails/beers/wines available. Food was tasty and very well presented. Our sever, Massimiliano, was friendly, engaging and proactive in topping up drinks! It's very much on the more expensive side for a bottomless in Cardiff, but the champagne upgrade was worth it (more so than the prosecco option in my opinion).

site_logo

Kate . 2024-06-17

MORE AT Google

What a lovely afternoon tea the staff were amazing the chef patisserie was amazing would highly recommend going

site_logo

Caroline Short . 2024-05-28

MORE AT Google

Five stars in every aspect! Highly recommend it even if you’re not staying at the hotel, they have a kids menu that it’s a must when you’re traveling with kids. The food tasted, looked, and smelled fresh, and it is because they source everything locally. I loved the atmosphere, and the service was outstanding. Maximiliano and everyone else was great, very friendly, and happy to help and explain the menu and our options. Definitely look forward to coming back, and enjoying another great item of the menu.

site_logo

Jesus Perez . 2024-05-28

MORE AT Google

Another beautiful lunch at The Sorting Room restaurant. Delicious food, excellent customer service and very reasonably priced for the set lunch time menu although the a la carte is also available. It was my birthday and the waiter provided me with a lovely cocktail and dessert FOC which was a greatly appreciated gesture. Definitely be returning. Plenty of payable parking nearby.

site_logo

Judy Phipps . 2024-05-08

MORE AT Google

Good food but we had to wait so long, they couldn’t serve the meals separately and had to bring them all together

site_logo

WZX CC002 . 2024-05-02

MORE AT Google

Nahir was our host and an excellent one. Me and my family really enjoyed our meal. Thank you.

site_logo

Fintan M . 2024-04-17

MORE AT Google

A great addition to high-end dining in Cardiff. The menu is relatively small, which suggests they focus on quality rather than quantity. And quality is definitely what we experienced.

site_logo

Steve Morgan . 2024-04-07

MORE AT Google

One of the nicest pies I've had. Would 100% recommend If you want to go out for a fancy meal.

site_logo

Rhys Morgan (Rhys) . 2024-04-06

MORE AT Google

Food is very good with a short menu. A prime indication that they concentrate on doing things well rather than having a great long menu that does everything just about OK. Thoroughly recommended. The root vegetables in honey are 💯 glorious.

site_logo

John Meredith . 2024-04-04

MORE AT Google

The server was nice enough, but everything about our dining experience was average. The food? Ok. The atmosphere? Ok. The service? Ok. It is dubious that this is a true Michelin restaurant. The price looks deceptively good, but is high for the quality of food/presentation that you get.

site_logo

Lisa C . 2024-03-31

MORE AT Google

I had the rump steak, which was a lovely piece of meat. Perfectly cooked hot med/rare and a nice thick slice, with a separate peppercorn sauce, chips, and mushrooms at £28.

site_logo

Nigellus Latin . 2024-03-23

MORE AT Google

Great atmosphere but food was ok.

site_logo

Nik K . 2024-03-19

MORE AT Google

Visited the sorting room with my partner for our anniversary. The food was amazing and the service was next level, Massimilano couldn’t do enough for us, he was brilliant! Will definitely be back

site_logo

GoPlaces13305976613 . 2024-03-13

MORE AT TripAdvisor

We had a fab time at our Thermal Suite session and lunch, would highly recommend. Thank you especially to Massimiliano who went out of his way to arrange an alternative Vegetarian meal for my friend in The Sorting Room, nothing was too much trouble.

site_logo

Jenna2111 . 2024-03-13

MORE AT TripAdvisor

We booked a Lavish Lunch and spa thermal pool which was amazing. We were served by massimiliano at the Sorting Room. He went above and beyond as I didn’t like the vegetarian option. He arranged for me to have another meal. Both the starter and man meal was lovely. Great service

site_logo

deborahbN7150WW . 2024-03-12

MORE AT TripAdvisor

None of the dishes were good. The duck mousse was very basic, the lamb was not processed and the dessert ice cream was not homemade. The waiters forgot to serve me the glasses of wine I ordered. For 200 euros, we are very, very far from the mark.

site_logo

Pierre MAES . 2024-03-11

MORE AT Google

Supreme quality, Michelin star restaurant.

site_logo

Lucjan Pajdzik . 2024-03-09

MORE AT Google

Love the food and the service there! The waiter was nice, introduced the dishes and you could hear lots of laughs around! The dishes were unbeatable! We didn't Oder a lot since we had a big meal before, but you can tell the quality of the food by the pic. If I'm going to revisit Cardiff, I'm coming back to this restaurant again:))

site_logo

Tama Tama . 2024-03-06

MORE AT Google

Attentive service and a wonderful Sunday lunch. Beef perfectly cooked and sides were delicious and plentiful. Lovely ambience with some live music playing. My friend was made to feel very special with a free cocktail and dessert for her birthday. With half a bottle of wine per person included it was excellent value for money and we can’t wait to return

site_logo

MrsCellupica . 2024-02-28

MORE AT TripAdvisor

Myself and my partner came to the Parkgate Hotel for Lavish Lunch and Spa. The inside of the hotel is absolutely lovely and not quite what you'd expect from the outside looking in - very nice atmosphere and we had lunch booked at The Sorting Room. The restaurant has a very warm and welcoming atmosphere which was only heightened by the staff. We had the absolute joy of having Massimiliano as our server who did an amazing job of looking after us. Did a perfect job of entertaining us and describing parts of the menu to us - provided a service with an amazing attitude which is quite rare to find these days, we hope to come again in the future to see him and try more of what the menu has to offer. We found the set menu had a decent amount of selection to choose from, myself and my partner were very happy with our choices. The food was beautifully presented and absolutely exceeded. Considering the very reasonable price of the lavish lunch and spa offered by the Parkgate Hotel, it does feel like you're getting such great quality for what you've paid for. Nonetheless, the prices on the set menu during the week are incredibly priced for 2 or 3 course meals. Would definitely recommend and will definitely look to return again.

site_logo

Eduardo379 . 2024-02-25

MORE AT TripAdvisor

It was okay. The hostless didn’t look us in the eye even once. She poured water all over the table when trying to fill our glasses and left it unwiped, no one took our coats so we were in this nice restaurant chair which was low and coats sweeping the floor. Made some noise and someone came collected. The waiter didn’t know anything about the menu, had to go keep checking the kitchen. Food was mediocre. Bread and butter was lovely, absolutely amazing. I had the chicken and my partner had the lamb both were underwhelming. I have crème brûlée for desert and that was really good. Overall I’d give it a 5/10.

site_logo

Preethi Premkumar . 2024-02-24

MORE AT Google

The hostless didn’t look us in the eye even once. She poured water all over the table when trying to fill our glasses and left it unwiped, no one took our coats so we were in this nice restaurant chair which was low and coats sweeping the floor. Made some noise and someone came collected. The waiter didn’t know anything about the menu, had to go keep checking the kitchen. Food was mediocre. Bread and butter was lovely, absolutely amazing. I had the chicken and Sam had the lamb both were underwhelming. I have crème brûlée for desert and that was really good. Overall I’d give it a 5/10.

site_logo

Lostinholidaythought . 2024-02-24

MORE AT TripAdvisor

We ate here on a Friday night. It wasn't very busy unfortunately which was a shame as the food and decor was beautiful. To start we had the scotch egg and the scallops, the food was all beautifully presented and absolutely delicious. For main we had the steak pie and the steak. The pie- one word - WOW! It was enormous, the pastry the best I have ever tasted but unfortunately I couldn't finish it all such was the size. (Not a criticism though at all) We also had dessert of sticky toffee pudding and a peanut butter parfait. The parfait was very rich and decadent. Overall we had a pleasant night.

site_logo

oldgregg1981 . 2024-02-24

MORE AT TripAdvisor

Following an overnight stay, we booked in for Sunday Lunch which I’m so glad we did as it didn’t disappoint. We was seated by Casper who was friendly and welcoming. Drinks order was taken efficiently and our waiter was attentive, efficient, polite and very helpful, on point with everything and very friendly. I wish I had taken his name just to give him a mention but didn’t, all i can say is he wore his hair tied back and was working Sunday 18th Feb during the afternoon time. Food was exceptional and the servings for the Sunday lunch was more than enough. The beef was so tasty and the vegetables cooked perfectly. Honestly it’s the best roast we’ve had in a long time. Each course was amazing, no complaints whatsoever. Will definitely return and highly recommend - thanks all!

site_logo

becky7176 . 2024-02-19

MORE AT TripAdvisor

We loved this place. Fabulous surroundings and atmosphere. The staff were very friendly and a special shout out for Tom and Choli who looked after us all evening. Will definitely return when we are back in Cardiff.

site_logo

George B . 2024-02-15

MORE AT TripAdvisor

We had Dinner, Bed & Breakfast at the Park Gate Hotel. Everything was lovely, great atmosphere, amazing food, we will definitely be returning. Spent the evening in the bar and thoroughly enjoyed ourselves, the staff were very friendly and kept interacting with my daughter which she loved. See you again soon!

site_logo

Nick J . 2024-02-14

MORE AT TripAdvisor

Tom and Chloe at The Sorting Room, The Parkgate Hotel in Cardiff, were outstanding! Their friendly demeanor and expert mixology skills made our evening unforgettable. Their professionalism and warmth truly set the bar high. Highly recommend stopping by to experience their exceptional service!

site_logo

Y Z . 2024-02-12

MORE AT TripAdvisor

It was a great spot with lots of really nice drinks. I loved it and I would definitely recommend it. The bartends are also really friendly.

site_logo

Olivia Z . 2024-02-11

MORE AT TripAdvisor

Came in today for a drink with my 4 year old daughter and was served by Adam. I had a cappuccino (stunning) and my daughter had a Diet Coke. Adam was great and was very friendly towards us both. I was a little surprised at the cost of the drinks, with a small Diet Coke (200ml) costing the average price of a pint of lager, but it was a very nice visit regardless and again Adam's service made it worth the cost.

site_logo

Garin F . 2024-02-10

MORE AT TripAdvisor

Always excellent service and atmosphere. We were served by Michael and received fantastic service. A great spot in Cardiff for drinks and to stay for a weekend in Cardiff. Perfect location.

site_logo

DayTrip46518256544 . 2024-02-10

MORE AT TripAdvisor

Great venue, fabulous live music, amazing food and fantastic service from staff, particularly Michael, Tom and Adri Highly recommend and will be costing again

site_logo

Mbashell . 2024-02-10

MORE AT TripAdvisor

Michael, Adam and Emily were brilliant with their service and super friendly towards me and my partner. Great table service

site_logo

Keely E . 2024-02-09

MORE AT TripAdvisor

We like coming here for a Friday night cheeky one after work. It’s our hiding place. You wouldn’t know it was here and, while there’s a lovely atmosphere, it’s a good place to avoid the crowds. The service is always so friendly. Michael is looking...

site_logo

sandralP5901CN . 2024-02-09

MORE AT TripAdvisor

Great night, proffesional service from the off right the way through to the end Michael and Adam were amazing. Thanks guys you did great

site_logo

Les P . 2024-02-09

MORE AT TripAdvisor

Great bar, nicely decorated, great service, watched the rugby - doesn’t get better. Adam looked after us brilliantly😀👍

site_logo

orki61 . 2024-02-03

MORE AT TripAdvisor

Excellent service from Tom who was very welcoming and provided swift service. Perfect location for a meeting close to town.

site_logo

sara a . 2024-01-31

MORE AT TripAdvisor

adam is the best. very knowledgable about the red wines, his service was 10/10. very warm and welcoming and friendly overall. chloe was also very knowledgable of the city and the best places to visit, Michael’s table service was brilliant and so professional with a...

site_logo

Georgia P . 2024-01-27

MORE AT TripAdvisor

Absolutely beautiful and delicious food and wonderful staff They were so caring. We had a joint birthday celebration, they gave us free celebration cocktails and desserts wrote happy birthday messages. That was such unexpected and wonderful gesture. We would definitely be there again. I should...

site_logo

Udenirenuka . 2024-01-27

MORE AT TripAdvisor

This was our first ever stay at The Parkgate and from check-in to departure the whole experience was fantastic. Staff were all brilliant - with a particular praise for Monica at the Spa, who was so welcoming and helpful, when we experienced the Thermal Suite...

site_logo

Peter D . 2024-01-26

MORE AT TripAdvisor

A fabulous meal for 25. Great service, delicious food and beautiful venue.

site_logo

Jenny Baldwin . 2024-01-25

MORE AT Google

A fabulous business meal for 25. Great service, delicious Welsh food and lovely venue. I would definitely recommend you visit.

site_logo

Jenny B . 2024-01-25

MORE AT TripAdvisor

The staff on entering the hotel directed me to a waiting area just outside the restaurant where I met up with a good friend before going in for our booking. Prices are very reasonable for an upmarket place and it has a decent winelist. Service is excellent and relalaxed. The food is excellent and I couldn't fault it. I love the wood panelled room as it gives a lovely relaxing feeling whilst you spend your time enjoying the food. Despite thinking, it was a small portion I couldn't finish it despite eating all I could. The root vegetables were gorgeous. I'll certainly be back. A thoroughly enjoyable evening.

site_logo

Furd Burfle . 2024-01-23

MORE AT Google

Tom and Mikey in the bar were so very lovely and friendly. Great place to have a chill and drink. Great music choices too!

site_logo

Irene W . 2024-01-17

MORE AT TripAdvisor

Eight friends travelled from various parts of the country to meet for a Sunday lunch, a chin wag & giggles! We chose the Parkgate/Sorting Room & were not disappointed. A friendly welcome, great service, and quality, well presented food. Lovely surroundings. We will definitely choose...

site_logo

tracyeU3084FV . 2024-01-16

MORE AT TripAdvisor

A good place to spend a weekend dinner with family.

site_logo

Bill Tsang . 2024-01-09

MORE AT Google

Great afternoon tea with personalised service. There was a good choice of sandwiches and cakes plus fresh scones and cream. We had prosecco with ours which was a lovely touch. The only disappointment that most cocktails are almost £20 which is ridiculous.

site_logo

Heltheexplorer . 2024-01-07

MORE AT TripAdvisor

Food and atmosphere amazing. Beef Wellington the best. Only negative was the cocky rude waiter.

site_logo

Neil Walker . 2024-01-05

MORE AT Google

Booked The Sorting room for our anniversary dinner. Travelled down from North West England to stay in Cardiff, booked the Sorting room based on previous reviews & recommendations. It did not disappointment. Venue: The atmosphere & ambiance was amazing. The additional touches such as the...

site_logo

ttE6213TT . 2023-12-30

MORE AT TripAdvisor

Went to the sorting room for a birthday meal and all I can say is Wow!! Service from start to finish was amazing the Mrs who's birthday it was received a free birthday cocktail and dessert. The food was incredible and the choices of wines were great too. I would recommend this restaurant to any foodie. Thanks sorting room for a great meal and the special touches made it one of the best restaurants visits in Cardiff

site_logo

D Law . 2023-12-29

MORE AT Google

Beautiful night out,,,, can't wait to go back!!!

site_logo

Seby Zaharia . 2023-12-27

MORE AT Google

We came here for a birthday meal and found plastic wrappings in a dish, upon an older waiter dealing with this issue swiftly explained the food had previously been wrapped in a plastic like film, another waiter clearing a nearby table then commented “ at least you get another meal out of it” which seemed like a strange comment to make for such a highly established restaurant. It’s a shame, we really enjoyed the atmosphere and the food however this a serious mistake to make for 2 AA Rosette Awarded & MICHELIN Guide listed restaurant.

site_logo

Jack Caulkett . 2023-12-27

MORE AT Google

Dinner and drinks in the sorting room, Thurs 21st Dec '23. Excellent quality food, we had scotch egg and fishcake to start, pork and chicken as mains, then cherry delice and Xmas pud for deserts. Honestly one of the best meals I've had in ages. I'm really, really impressed. And whilst it was more than we'd often pay for dinner, it was well worth the price. Service from our waiter (Massimiliano) was great, very welcoming and very attentive when I asked for a change to the menu to accommodate a dairy intolerance. Drinks were decent, my partner had one of the lavender lemonades which was excellent, and I found that the cider tasted better than usual, so who knows whether they put something extra tasty in it or they just keep their lines squeeky clean. All in all it was a lovely night. £110 for two courses each and three drinks. Well worth it and we'll definitely eat there more often.

site_logo

Le Ge . 2023-12-24

MORE AT Google

Great food and beautiful decoration. We came here for a family meal for Christmas and left very happy!! The service was great throughout and the food was excellent. Only comment is that the chocolate dessert was very Rich so if you’re not hungry much I...

site_logo

116rhyst . 2023-12-24

MORE AT TripAdvisor

Came for the first time for a birthday treat and I’ll definitely return! On arrival they brought me a birthday cocktail which was a nice gesture. The service was slow to start when we wanted to order some drinks but overall great, they were chatty and friendly. For starter we shared some bread and scotch egg which was mouthwatering. For main I decided to go for the Beef Wellington as I never see it on the menu and they pulled it off! The meat was tender and the pastry was cooked to perfection, which I expect at £52!! Nice for a treat but some of the other dishes on the menu were reasonably priced so will definitely revisit. After mains I was stuffed so opted out of dessert but the server brought over a cheesecake with happy birthday written on the plate. Of course I ate the entire thing 😂 The bill for 4 of us (2 of us had Beef Wellington £52) came to £293. We had a few glasses of wine each and a bottle. Also 2 starters and 4 mains - without the beef wellingtons I would say for the experience it’s definitely worth trying. Sophisticated atmosphere and relaxing. Look forward to my next visit!

site_logo

Rhys O'Neil . 2023-12-23

MORE AT Google

We went for our anniversary meal last week and it was such a great experience. Excellent service provided along with delicious food. The dishes have generous portions so order accordingly. We tried the lamb and chicken for mains, very flavourful. We are already considering our next visit 🙂

site_logo

Richard Violina . 2023-12-18

MORE AT Google

This spot is amazing! the food here was delicious and the service was great, everyone was very kind!

site_logo

Alisa R . 2023-12-16

MORE AT TripAdvisor

We visited a Saturday lunchtime and we were greeted promptly. As previous reviews mention, the decor and ambience is lovely and we were very comfortable with our table for four. From the outset service was very attentive, professional and friendly, especially Adri who was amazing! The food was definitely one of the best meals we have ever had, all dishes were presented impeccably and were delicious. Although the lunch set menu is not available on weekends I thought it was good value for what we had. The steaks were cooked to perfection as was the lamb and risotto, all of these are highly recommended! The wine choice is varied and we particularly enjoyed the Pinot Gris and Pinot Noir. We have been to a lot of restaurants and this is very much one of our favourites, we are already planning our next visit!

site_logo

BecciWales . 2023-12-13

MORE AT TripAdvisor

Massimiliano our waiter was incredible, very attentive and went the extra mile to make sure we had a lovely time. Can't fault the service one bit. The food was amazing, a bit pricey but would 100% come back for special occasions.

site_logo

G9128DBlouisej . 2023-12-12

MORE AT TripAdvisor

We went for my girlfriends birthday and had an amazing time. It's one of the only restaurants to serve beef wellington in Cardiff and it was excellent. Our server Massimiliano was friendly, funny and ensured we had a great time. Our glasses were never empty and he checked in to see how we were doing

site_logo

Kieran M . 2023-12-08

MORE AT TripAdvisor

Absolutely amazing. Gorgeous hotel, service, food, prosecco, entertainment all 5*+. So good we're booking again 😊

site_logo

Teresa Bell . 2023-12-07

MORE AT Google

Lovely environment and ambiance with attentive service (although the dessert took 25 minutes to reach our table). The food - expensive, £57 for a portion of beef wellington?? The meat was tough and not of the quality expected. As for vegetarian options, they were few and far between. Butternut squash soup followed by butternut squash risotto anyone? The meals lacked flavour and seasoning. A ‘superfood’ salad was no nicer than something you might buy in a plastic container at a supermarket. As a treat I would say that The Ivy is both cheaper and far nicer. Even the desserts were flavourless.

site_logo

aggcardiff . 2023-12-04

MORE AT TripAdvisor

The Sorting Room has an impressive entrance but the main dining room doesn't quite meet its potential in terms of finish/a nod to its past. The staff were generally friendly, though service was quite slow. The wine list was over priced and not very impressive and there was only one vegetarian option on the menu which was extremely disappointing. The pudding and bread to start were extremely dry, and again overpriced for what was delivered. Also, having breakfast items set up around you as you finish your evening dinner didn't really create a nice atmosphere. When you are paying over a hundred pounds for a meal out, these kind of details matter and were lacking unfortunately. Probably won't return unless things sharpen up.

site_logo

Rhiannon Phillips . 2023-12-02

MORE AT Google

Fantastic establishment, great food & great staff.

site_logo

KEITH TERRY . 2023-11-30

MORE AT Google

The £25 3 course deal is excellent value with limited but excellent quality choice, service of drinks was a bit slow but I think some of the staff were quite new and still in training, I would definitely recommend it though

site_logo

Liam Thomas . 2023-11-28

MORE AT Google

Very impressive entrance and restaurant that raises expectations. This is a Michelin listed restaurant. The food and presentation is deserving, but some staff require training to fulfill the dining experience you pay for.

site_logo

David Hayman . 2023-11-25

MORE AT Google

Me and my boyfirend visited the sorting room restaurant to celebrate our anniversary. We had a lovely warm welcome. When we were looking over the menu we were given a 2 complimentary drinks to say happy anniversary. Katie C was very professional at explaining what the coctail was and had a lovely manner when taking our food orders. Helped us feel very relaxes. I would highly recommend the beef Wellington it was just amazing. When we thought our speical night couldn't get any better Kim came over with a celebration cake and wished us a happy anniversary. I would really like to thank Kim for making our anniversary meal so special as she went above and beyond to make sure everything was okay with our meal and even take a snap of us with our celebration cake. What wonderful customer service we will defiantly be back.

site_logo

Cerys W . 2023-11-24

MORE AT TripAdvisor

Very welcoming staff members and high class service. Lush place with best dinner, so far I experienced at hotel restaurant in Cardiff! Mr Massimiliano, who made us smile with his sense of humour and never ending care made our evening. We had delicious 3 course meal! Compliments to the chef for marvellous food! Highly recommended, beautiful place with history in background. Definitely happy to visit ParkGate hotel again in future! ♥️

site_logo

Inguna L . 2023-11-14

MORE AT TripAdvisor

A superb experience! We had a voucher purchased for us for our wedding and it was wonderful! The food was superb and the ambience was lovely. Staff were very helpful and always attentive. We would highly recommend for Sunday lunch!

site_logo

Nathan K . 2023-11-12

MORE AT TripAdvisor

At the start of our experience we had accidentally booked our meal for am not pm, but the staff were incredibly kind and helpful and made space for us. We were served by the lovely Adri. She gave us complimentary birthday drinks and desert which was very kind of her! The whole team of staff were very friendly and polite. The food was amazing, compliments to the chef for the octopus especially! We will definitely be recommending to others to dine here. Thank you Adri for making my birthday evening celebrations a lovely experience!

site_logo

Mobile68450592597 . 2023-11-11

MORE AT TripAdvisor

We picked this venue for our 41st anniversary and we couldn’t be more impressed. We were presented with cocktails when we arrived and chef decorated a dessert plate at the end. Our brilliant waiter Massimiliano couldn’t have done more for us to make this day special

site_logo

F2741CPmartinj . 2023-11-09

MORE AT TripAdvisor

we visited as treat, as it was a last minute trip and we were lucy enough to find space for 2 to enjoy our evening meal. the service was brilliant from start to finish, the food was brilliantly presented and tasted amazing, - all just exceptional. somewhere I would revisit for a special occasion.

site_logo

Explore584228 . 2023-11-06

MORE AT TripAdvisor

Excellent 3 course lunch today. Quality food in beautiful setting with friendly staff. Good value at £25. We will be back

site_logo

gillyp2312 . 2023-11-02

MORE AT TripAdvisor

Visited for the lavish lunch spa day. A wonderful experience and delicious food. Massimiliano was amazing, first class service.

site_logo

Klp249 . 2023-10-31

MORE AT TripAdvisor

Visited the spa on Tuesday and was greeted by Courtney who was fabulous during the whole visit. The staff were lovely. Wonderful customer service by Monica and Courtney on reception. Can’t wait to visit again ! Thank you girls for the recommendation of restaurant &...

site_logo

Mariex80 . 2023-10-30

MORE AT TripAdvisor

Very lovely staffs and variety of continental dishes to pick from. You will definitely love it

site_logo

GIDEON OKODEDE . 2023-10-28

MORE AT Google

The 2 course menu is great value during the week and the standard of food is exceptional. Lots of choice on the menu and the cauliflower soup is my recommendation for something a bit different but very tasty

site_logo

nearlynear . 2023-10-25

MORE AT TripAdvisor

Amazing food and service. Very accommodating for gluten free diet. We tried the tasting menu and everything was absolutely divine.

site_logo

Chloe L . 2023-10-21

MORE AT TripAdvisor

Similary restaurants in South Wales

restaurant_img
4.3

208 Opinions

location-icon444a Cowbridge Road East
British
outdoor_seating_181625takeaway_181625delivery_181625

Great food and lovely service will 100% return ! :)

restaurant_img
4.3

327 Opinions

location-icon35 Wellfield Road
British
outdoor_seating_170takeaway_170delivery_170

Great service, I recommend this place 👌🏻.

restaurant_img
4.3

452 Opinions

location-icon14-15 Croft Street
British
outdoor_seating_182203takeaway_182203delivery_182203

We had an amazing stay! The hosts were super kind and even helped us by keeping our luggage safe. Such a warm and cozy place. we’d totally recommend it!

restaurant_img
4.3

514 Opinions

location-icon1A Severn Road
British
outdoor_seating_180857takeaway_180857delivery_180857

Breakfast was OK except the fried bread it looked like it was just dipped in the oil and put on the grill a minute not nice hart attack 🙃

restaurant_img
4.3

682 Opinions

location-iconSailsbury Road
British
outdoor_seating_180011takeaway_180011delivery_180011

Me and my bf decided to eat here as we were staying in an Airbnb on the same street as this cafe. We were very impressed with the range of options they offered. We got the Avocado Sourdough Bread and some sides of a sausage, hash brown and black pudding (Please note not there is two avocado and egg bread pieces. Just one is pictured in the photo). We came back here the second day here for a bigger breakfast this time and got the Smoked Salmon Toast and the Chocolate Chip Pancake Stack. I was very impressed with food, and how friendly the staff were. Would definitely come again.