The Social Trattoria in Cheshire East

We used to love Ciao and was hoping for an amazing Italian. Social just lacked that friendly, Italian feel. Service lacks warmth and personality. It was quiet enough to take the time to smile at least and engage with the customers. Food is nice enough but cold and not presented brilliantly. Tiramisu had hair in it and rubbish bag left in the hallway as you walked to toilets. One of my little girls banged her head and the bar staff just looked over and carried on laughing and chatting. Ciao used to make the children feel special and that’s why they wanted to eat there! Food is expensive for what it is.

Visited on a Saturday night with a group of 11 friends. Firstly we were asked to pre-order as a large group which we did but I don't think this works for tapas. The food was tasty, well cooked & presented nicely, cannot fault the food. However, the service was terrible, despite there being a lot of Staff on duty, we felt ignored by them. The restaurant was not busy but the staff were pretty much not there. We were ignored when arriving, one friend waited 20 minutes for a gin & tonic on arrival, when chased, response was rude not apologetic at all. We were not asked if anything was alright until we had finished, nor if we needed anything else and did not have the opportunity to order any more drinks than what we ordered on arrival as no staff came near the table. We would have had a lot more drinks if able to order so the restaurant missed out here. Turns out the young inexperienced staff felt no need to be present in the restaurant to respond to our needs but were more concerned with what appeared to be socialising and eating around the bar. There is a lack of supervision of the waiting on staff, hence we purposefully left no tip. Sadly despite the food being good & the ambiance & decor being lovely, we will not visit again as the staff are so inattentive. Sadly despite Sadly despite

Write this Restaurant one of the best in Congelton super del Dept super fresh cook meals excellent stuff happy very helpful and the food is just above excellent brilliant so you won’t be disappointed it’s one of the best in Congelton so give it to go good luck to all the team who are on the ball every day every minute and the chefs are exceptional and the owners extremely experienced foodies. Well I have found better food than what I’ve seen and I trust you when you when you go.

Lovely restaurant with beautiful decor and nice atmosphere 👌

Had lunch here today. Superb food at a very reasonable price and great customer service. Only given 4 stars for atmosphere as very quiet as it is a Monday. Would thoroughly recommend and will be returning.