Based on 611 opinions finded in 1 websites
Opinions
Truly excellent, most jovial member of staff named Fin made for a very pleasant experience. We popped in for coffee and he was so welcoming. If only every hospitality enterprise employed such a lovely, most talented and polite young man as he.
Anthony T . 2024-11-11
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We dropped into the Snooty Fox for a late lunch on 27th October as we had fine memories of past visits. Apart from being served undrinkable, warm white wine in a dirty glass, I contracted a serious case of food poisoning which necessitated a week off work and medical assistance. Prawn cocktail was actually small shrimps which at the time, did not seem fresh, but as they were smothered in sauce and it was a small starter portion, I ate it and later bitterly regretted it. I contacted the hotel by email and phone and left messages requested a returned call, to no avail. Such an approach is unacceptable and I worry that others older than me and in less good health could have been even more impacted. This was the only food I ate last Sunday and I was in great health beforehand so I have no doubt what the culprit was. I do not expect such failures in basic food hygiene in 2024.
Sarah C . 2024-11-02
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Three of us had an outstanding Sunday lunch. The food was excellent, especially the carefully roast root vegetables and freshly cooked greens - and lavish quantities. A separate large gravy boat was very much appreciated as well as two of the party (just!) managing a delicious desert. Above all, the friendly, helpful service made a very special time - we shall certainly return!
Christopher S . 2024-09-29
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Nice little old hotel restaurant in the centre of Tetbury. Perfect spot for a beer and wine. It’s well appointed and located in the center of town.
TheZim . 2024-09-17
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3 of us had weekday lunch in wonderful Tetbury. Service slow but decor and food nice so would return for that reason plus in center of village which is great.
travelinspiration . 2024-09-14
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Had dropped into the hotel on several occasions for drinks whilst staying in Tetbury & decided to book a table for an evening meal. The food was of very good quality, I had pie & it was gorgeous. We were looked after by 2 different bar staff, 1 was dark haired & dark rimmed glasses, the other had a shaven head (sorry I didn’t get your names). Both were very attentive & looked after us well. Keep up the good work, this is a lovely hotel, very friendly & in the centre of Tetbury.
Bevlar64 . 2024-09-13
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Usual British bed and breakfast. Presents as posh, but in reality, tired, old fashioned and in need of money spent. Optional food was very good, but bar prices were outragious.
Flyingstrummer . 2024-07-11
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Booked well in advance for a restaurant table for a birthday meal. When told we had a reservation the bar person looked totally confused. He went away saying nothing and on his return led us to what he described as “the best table” in the place. I was surprised by his description because it was just inside the door in a draughty area with 4 small (and sticky) tables. If it was the best then I am glad I didn’t get the chance to see the others. When ordering drinks the “waiter” guffawed when we did not order alcohol and said “not very exciting” ha ha. The bar was full of workman who then proceeded to noisily take down the scaffolding fronting the hotel. We ordered burgers which prompted a hurried “cheese and bacon” and fish and chips. The food arrived and was ok not special and not anywhere near the asking price especially when the “cheese and bacon” added up to an extra six pounds (£6) and this for 2 rashers of bacon and 2 squares of cheese. Added to which there was a 10% (optional) surcharge for “service” which was probably 8% more than deserved. Overall NOT a good experience and nobody wants to feel that they have been well and truly ripped off. We unfortunately did and could not recommend the snooty fox.
Julian . 2024-07-06
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Stayed at the snooty fox for the night and evening meal not suitable for disabled people as there are no lifts to take you to your rooms. Meal was very nice and the staff are very friendly
Bobby W . 2024-06-29
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I eat here every year whilst working at Badminton Horse Trials. It’s always been very nice, however this year it went up a level. New menu, I wouldn’t say it’s “flush” with choice but most importantly what we had (both nights) was really delicious and cooked really well. I had a pie,mash, veg and can honestly say it was one of the better I’ve had in quite a while. Veg and mash had a load of flavour and weren’t just your regular bland accompaniments. Friend had rack of ribs which was large, and delicious. Sticky toffee pudding was really tasty, and well presented if you care about that sort of thing. Second night I had a Cajun chicken burger which was also very good, great fries. Friend had mushroom risotto which tasted great. We were so impressed. Mains were circa £16-20 and (sad to say about the UK) this is now below average price for mains, particularly in this county. Star of the show however was Richard, who firstly recalled me from the previous years, and was just spot on in terms of his attitude and service. Top guy, who they are fortunate to have. Staffing is obviously high on the agenda here because the other gentleman was equally as nice, and even the young guy behind the bar was ultra polite and smiley. Just great to see.
Alex . 2024-05-20
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Really nice location, not been here before but came with friends. Great service from the team but as they got busier at the bar we didn't see the staff as much and some dirty plates were left on the table. In the end we had to get up to pay. Food was nice and reasonably priced, I had Fish and Chips and the Fish was really nice although chips were slightly overcooked.
Martyn . 2024-04-04
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We booked a night in a standard room for a Saturday night. Standard room is exactly what it says, but has everything you could want. Bed was comfy, and the room was incredibly clean. We would have no issues staying here again. We had a bar meal late afternoon and it was very good quality and at a good price. Breakfast was really good. We were asked if we wanted our teapot topped up 3 times, and the menu selection was first class, and as we booked direct the breakfast was included. The level of service at breakfast was exceptional, but this applied for all the staff who went above and beyond. You were made to feel welcome and as a guest.
Droitwichrugby . 2024-03-27
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We had a 3 course lunch booked as a gift so had never been before. We loved it! All the staff were very welcoming and helpful. Steve was very patient with me as I do have anxiety. I've had people roll their eyes at me or just look bored if I'm not sure on certain things but I was made to feel very welcome. The food was excellent and hot, portion sizes were good too! We are definitely going back again .
Kate W . 2024-03-22
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We had been gifted a voucher and selected The Snooty Fox as it's not too far away and somewhere we've not eaten before. After making the booking for a Tuesday evening we were doubtful we'd made the right choice as we read some very critical reviews from other voucher customers. We need not have worried though! The staff were friendly and efficient, the bar and dining room both warm and comfortable, and all three courses and the wine very enjoyable (whilst the roast potatoes may have been "triple cooked" the flavour was delicious). Thank you for a good evening out!
MrandMrsSmithSwindon . 2024-03-06
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Lovely old hotel in the heart of the old town. Mini break for 2 nights with food - deal with food afternoon tea and bottle of wine. Very friendly staff, comfortable room
U2584FXpeterj . 2024-03-03
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Recently, I had a Sunday roast dinner here and had a fantastic day. We booked our table as it was very busy. The Sunday menu is very extensive with other things on it in addition to the roast lunches. The food itself was great and staff very helpful and friendly. They even give our dog a small plate of dog treats to nibble on, which was a nice touch showing how caring they are towards animals in this dog friendly pub .
cotswolds2019 . 2024-02-20
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We thought The Snooty Fox looked welcoming and we were right ! Popped in Sunday evening for a pre show drink ( VoodoRoom @Tetbury goods shed ) Great log fire and nice beer choices . Tables cleaned after each use and friendly staff . Wished we’d been staying the night.
theluckype0ple . 2024-02-06
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We have just got back from the Snooty Fox in Tetbury the name is indeed a misnomer , As we received a very warm welcome from the moment we went in. We sat near the open fire which was very cosy. The venue was spacious and comfortable. Our experience was improved by the lovely staff who were friendly and efficient. The food was first rate and reasonable for the price. For myself the stand out member of staff was Angie whose rapier wit was highly entertaining. We had a great time and would recommend this venue to all. We will be returning in the near future. Thank you.
lorddon2016 . 2024-02-02
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As a local to Tetbury it's always good to experience the best places to eat and drink. We visited the snooty fox for Sunday roast lunch having never eaten here before. Our table was all set for us including a space for our small dog. Food choices from the menu was really extensive with many other choices if you didn't fancy the roast. Staff were very friendly and couldn't do enough to help. The whole experience was very pleasant and the roast was really tasty with at least 5 vegetables and a generous portion of beef. I would say from local knowledge that this is probably one of the best Sunday lunch menus in Tetbury and with the friendly staff it's well worth a visit any day of the week.
cotswolds2019 . 2024-01-14
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Came twice for the Christmas menu for two separate parties. Yes they were busy but I must say the service and food was excellent. The Christmas menu was lovely and very generous Portions. Loved the parsnip and apple soup, and the roast Turkey was just So tasty. Thanks again to the snooty fox team Kris and Rich top job
588clairem . 2023-12-26
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We had an Afternoon tea, which was part of a voucher we were given as a present. The staff were very helpful and welcoming as soon as we entered the Snooty Fox . The afternoon tea was excellent with plenty of sandwiches and cakes and scones and lots of tea. There was too much for us to eat so they gave a box to take away the cakes we could not manage. A very pleasant afternoon at the Snooty Fox. Great atmosphere .i would recommend.
Allyi . 2023-12-10
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Fabulous food and wonderful staff . 14 of us ate here pre wedding meal. Steve and Chris are friendly and looked after us all very well.
Dawn D . 2023-12-04
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We had a lovely evening here. We had a table in the bar area for dinner with friends and enjoyed a delicious meal. There was a great atmosphere, the fire was roaring and the lovely Angie needs a special mention. She was really friendly and attentive and nothing was too much trouble. A real asset!
MLH00014 . 2023-11-30
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Had lunch today, such attentive service, made to feel very welcome and the food was fantastic. The manager obviously takes a lot of pride in making the Snooty Fox a wonderful venue. Thank you, we will definitely be back.
JamesD899 . 2023-11-27
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We had two nights here as a Gift Voucher. The staff are very polite and helpful. We had dinner the first night. The menus are ambitious especially for breakfast and I felt they were sometimes challenged to reach the standard they were aiming for. The room was comfortable although the shower room was petty tight. It’s necessary to make allowances for the age of the property, however. The central heating didn’t seem to work but there was a plug in heater, which was fine. Our dog was fussed over by everyone. Parking was OK as we were able to park in the street at the side of the hotel overnight. There’s a car park just up the road for daytime parking. The hotel is right in the middle of the town and Tetbury is a charming little place. We enjoyed our visit to the Snooty Fox. Thank you.
DevonKitty . 2023-11-14
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My husband and I are from Stoke on Trent and we stopped off at Tetbury at the end of October. We were on route to Castle Combe for a long weekend. We decided to grab a bite to eat with a coffee and ventured into the Snooty Fox. It was past 11am and breakfast had finished, but lunch wasn’t available until 12pm. So we just ordered coffee. To our surprise, we were offered the breakfast menu, as the kind gentleman checked with the chef, who said we were ok to order. We opted for something simple, I ordered toast and my husband ordered toast with beans and egg. It was lovely when it came, loads of fresh toast with butter and a selection of jams. It just hit the spot. We asked where we could get a good pork pie from and the gentleman advised on Jesse Smith’s butchers. It was a quality pie. I thought I would write a review due to the lovely kindness and hospitality we were shown. We will definitely return to Tetbury and likewise the Snooty Fox.
JARJAR1 . 2023-11-08
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A loverly hotel in the heart of Tetbury. Wonderful staff and great food. Made to feel welcome as soon as we entered the hotel.
Odyssey53866695903 . 2023-11-01
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The Snooty Fox is situated in the heart of Tetbury. It is a popular pub and was busy whilst we were there. We stayed for 2 nights and ate in the restaurant on both evenings. The food was very good and there was a good selection. The room was clean and tidy and actually very quiet at night even though on the main road.
coastaldays . 2023-10-02
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Stayed for a couple of days just as a get away although it rained a lot the hotel was very nice, staff very friendly and accommodating, got upgraded to a superior room with them saying they had changed our room and with a nice surprise, which would indicate this as a free upgrade, on checkout we were told there is an extra charge of £60 for the room, this was questionable and as a good will gestures £30 was knocked off. Evening meal was really good especially the Cajun chicken burger and the fish and chips, breakfast was ok, although the cooked breakfast was a little cold and the bacon over cooked, this trip was a surprise for my wife’s 50th birthday so a little disappointed with the missed communication regarding the room charges. All in all a nice pleasent stay and Tetbury is a great base location for exploring the Cotswolds.
darrenwP4089PF . 2023-09-23
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The Snooty fox is in a great location to explore the cotswolds with free parking a pleasant walk away at the goods sheds. The staff were all very friendly and happy to cater for your needs. The food was excellent breakfast and dinner. Rooms are...
Flyer28388782448 . 2023-09-17
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I wanted to eat some nutritious vegetables so I went for the stuffed pepper starter and Caesar salad. The pepper appeared to be just a soggy half a pepper with some couscous and an overly tart dressing. Not particularly pleasant. The salad literally only had...
alextJ4527NR . 2023-09-17
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Absolutely fantastic breakfast both mornings we were here. Lovely staff and the room was very nice.
Passenger56267323537 . 2023-09-16
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The Snotty Fox is a nice pub/hotel right in the centre of Tetbury. The staff were great, particularly the bar manager who had a good sense of humor, often missing. We were staying for three nights, and the manager kindly upgraded us to a larger...
Chris M . 2023-09-08
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We had a one night stay with breakfast and evening meal included. The hotel is an old, 16th century building so lots of character and wonky floors. We were allocated Room 1 which is at the back of the building. The room was clean but...
Barts1681 . 2023-09-07
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Very disappointed having booked a table for food on ariving it was near the window so tree of us had to sit elevated from the table..having ordered then to find out they hadn’t got what i orderd . Then there was the food cold dry...
141071 . 2023-09-03
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We really enjoyed our evening meal and had no complaints about the service. Food was surprisingly good. We had fish and chips, and pie of the day.... generous portions. Disappointed that following evening as we were told that food walk-ins were only for hotel guests....
FroggirlSouthWales . 2023-08-27
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Loved our 2 night stay in this wonderful hotel. Located right in the centre of the charming town of Tetbury, you are only a couple of minutes walk away from everything. Tetbury has some lovely shops, couple of pubs, restaurants and even an authentic Tapas...
615carolem . 2023-08-24
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Our second visit ands our second very disappointing experience My wife and I were meeting distant relatives who were vaulting the cotswolds. Completely ignored when we sat down so eventually I went to the chap working behind the bar to ask if they did cream...
davebwiseman1 . 2023-08-23
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My partner and I had an excellent 3 day stay at the Snooty Fox. Our room was very comfortable with an en suite bathroom complete with jacuzzi and lots of hot water. There was a large range of choices for breakfast. The staff at ll...
Tyrone K . 2023-08-21
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I didn’t stay at this hotel/pub but was staying in the area for a wedding. The Sunday night when we got to Tetbury we went here for dinner. The service was really good, and the food was really nice to. I had the lamb with...
trekjohn . 2023-08-02
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The food was just awesome… defiantly worth the wait. Chicken burger with sweet chilli sauce, bacon, cheese and salad. Never tasted anything like it. Just incredible.
lisnoopy20 . 2023-07-22
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Afternoon tea at the Snooty Fox was a total treat. The presentation was excellent and more importantly the tea was delicious, a selection of finger sandwiches, plain and fruit scones with cream and jam and gorgeous cakes. I had to forgo a scone to leave...
Wendy M . 2023-07-18
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We have just returned from a one night stay at The Snooty Fox in Tetbury and from the painless check in to the delicious breakfast can say with confidence the whole experience was very pleasent. I would like to start with the Proprietor/Manager who has...
H2DAV . 2023-07-05
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We were only in the Town for a few hours and fancied a light snack. Drawn by the light bite selections at £5 each or £12.50 for 3, we consequently had a lovely shared lunch of apple/pork sausage roll, chicken bites and oriental belly pork....
LARDYIMP . 2023-06-25
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Went for lunch ordered sandwiches and coffee. the coffee was fine, sandwiches were dire, cheapest sliced bread but £8.50 a pop plus a 10% service charge! Very expensive for what it is, avoid a sandwich lunch at this venue.
Tonyvolks . 2023-06-23
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One nights accommodation with lunch and breakfast Lunch of fish cake as a main course arrived as a starter, the fish cake was mainly mash potato and the watercress salad was a limp teaspoon of watercress with 3 overcooked limp asparagus. Very disappointing, my partners...
janematthews132017 . 2023-06-11
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This was an unplanned visit, but the pub and restaurant were not so busy (mid-week) We selected a table in what had originally been "The Gentlemen's Lounge". It had a lovely faded grandeur. The landlord and his staff were welcoming and friendly. Food was good...
Patric D . 2023-06-03
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I have just returned from having an afternoon tea with my daughter who had bought it for me as a Christmas present. I selected the Snooty Fox as it was one of the choices on Buy a Gift. When the website direct me to their...
BathDolly . 2023-05-30
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Popped in for a bank holiday drink and food, was not disappointed. The steak and Guinness pie was perfection. The pastry was perfectly cooked and the filling was sumptuous, well done to the chef.
Stuart D . 2023-05-29
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We booked the Snooty Fox for a short visit to the Cotswolds with out dog. The Snooty Fox exceeded our expectations. The Staff are first class, very attentive, cheerful and most helpful. Our room was great, with dog in tow we were at the end...
drvonsue . 2023-05-26
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Lovely old hotel in the heart of Tetbury, which in itself is a beautiful Cotswold town. We stayed in a superior room room 10, which was huge, and airy. The bed was big and very comfortable. This isn’t a 5* hotel, so there is some...
PennyWheeler . 2023-05-15
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Service was great but food not the best - my lamb was good but my wife's pie had a burnt crust which wasn't great - but the bill wax adjusted - thank you
mah18632016 . 2023-05-14
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Second time having afternoon tea here and this time it was with my mother for her 80th and her two friends. As usual, warm welcomes and great service with delicious food. Staff were attentive without being intrusive and the friendly banter was brilliant. My wife...
Noukle . 2023-05-09
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I’m absolutely disgusted by the low-quality and outrageous price of the sandwiches here. See below photo for a look at a £7.25 cheese and pickle sandwich on ‘granary’ bread (to be fair, it’s only £3.62’s worth as I ate half). Cheddar was clearly from a...
Chloe S . 2023-04-17
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We ordered 2 honey & mustard ham sandwiches with chips and 1 burger. The burger looked amazing however the ham sandwiches were extremely disappointing. I’d asked if the ham was freshly sliced from the joint and was told it was. I was expecting a door...
J M . 2023-04-12
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We have waited for ages for this reservation, it was so worth the wait! I was given a voucher with red letter days for my birthday 2 years previous and due to Covid etc, hence the long wait! Starter we had duck liver parfait, mains...
KP1318 . 2023-04-08
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Booked 2 nights at The Snoots' for weekend away. My wife & I had a great stay. Room was excellent, great food & bar was excellent too. But above all the staff were fantastic. Bella & Richard were delightful & so kind . Many thanks...
Adam D . 2023-03-27
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This hotel is well presented and looked attractive. The bar was dog friendly and had an open fire which was welcoming. The atmosphere was pleasant. I had aubergine salad which was tasty and my partner and I shared a bowl of chips. The chips were...
Hilary P . 2023-03-01
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The hotel is in a good location right in the heart of the village. There are LOTS of antique shops and charity shops, but sadly not that many restaurants/bars around but enough for a couple of nights. We ate in a small Italian restaurant up...
Nicky S . 2023-02-22
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Visited hoping to get some food . No menus on the table had to ask at the bar , sat down at the table and within 2 minutes the staff member who gave me the menu came over for our order . Explained we required...
Peter M . 2023-02-08
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I’d love to review Sunday lunch but despite having a booking for Sunday lunchtime on arrival we were told that they had run out of roasts ! We left without eating and went elsewhere.
westcountrybasil . 2023-01-13
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Came here for a three course meal. Upon arrival we looked at the menu and realised the steak wasn't on there, when questioned, the supplier had not delivered the steaks. The menu actually was very decent without the steak. We had the Prawn cocktail and...
joeprewer . 2023-01-10
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Absolutely loved the restaurant, very tasty meals, good choice, excellent and friendly service. We will come again
lesley1402 . 2022-12-31
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8 answerphone messages, 3 emails over 5 weeks and no response. I had a voucher for afternoon tea here, but was unable to redeem it as the restaurant never returned calls. Due to the issues and poor service I was able to exchange the voucher...
ben_a_workman . 2022-11-24
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We were booked in for afternoon tea via a voucher but arrived to find we wernt in the diary. The staff were lovely and resolved it but the afternoon tea itself was a bit disappointing. Tasteless tea the bread not the freshest and scones a...
Stevemon21 . 2022-11-08
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Food good, service poor, waited ages for someone to take order decided to go to the bar, ordered our drinks and ordered food. While on the way home I looked at the receipt only to find they had taken a service charge which was optional,...
Twighlite . 2022-10-24
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Chris and the team looked after us so well from the Reception desk booking in, right through to checking out. We could not fault the food, service, atmosphere and overall experience. Thanks Team Snooty, for an experience we will remember and recommend.
O5345QLjamesb . 2022-09-28
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Slap bang in the centre of this pretty Cotswolds market town, the Snooty Fox is worth a visit. All the staff were outstanding. Nothing was too much trouble from moving my husband's mobility scooter (' The most fun i've had at work' said one young...
701catem . 2022-09-02
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Attending a wedding, and having never visited Tetbury previously, we took a punt on The Snooty Fox from a list given by the happy couple. What a punt it turned out to be, a really nice hotel/pub with a brilliant atmosphere and ambience, primarily fuelled...
353simonr . 2022-08-25
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Wow! We stayed here on a Friday night using a Red Letter Days voucher. We stayed in room number 7 (Quantock), it was a lovely split level room with a little living area downstairs and the bed and bathroom upstairs. The room is opposite the...
ellielucyallch . 2022-08-25
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Service is terrible ,food not as ordered. Ladies toilet upstairs which my disabled wife could not access
Mike W . 2022-08-14
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We have just had a sandwich for lunch at the Snooty Fox. One was salmon on granary. Literally that was all it was with a bit of butter and some crisps. Ordinary sliced bread. So plan and blend. The other was roast beef with rocket...
Jane K . 2022-07-28
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We had a lovely Sunday lunch here. The bottomless Yorkshire pudding made my day. Its a lovely place and the staff were very friendly. We will definitely be back.
X6112KClisam . 2022-07-24
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Hospitality couldn't have been better and the food was fine. The actual menu was much more limited than the sample menu so fish and chips off menu was sorted by front of house. The hotel as very traditional and would benefit from a face-lift in...
349jonb . 2022-07-17
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Our son in Australia gave us a two night break at the Snooty Fox, with dinner and full afternoon tea. We booked it for 7th to 9th June and had a wonderful time. The staff were very friendly and attentive. Our room was lovely and...
Ros K . 2022-06-23
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We spent a lovely relaxing night here, food was excellent and the staff were great. Very friendly and comfortable surroundings.
cerijaner . 2022-06-20
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Given a voucher for the full monty tea here and it was terrific especially the selection of little cakes. Charming staff, and now planning to do an overnight stay here come the autumn.
Brian C . 2022-05-15
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I had to write this review of our stay here on Thursday 5th May. The staff could not do enough and were so helpful. Our stay included a 3 course meal, Afternoon Tea and wine in room. Being Vegan was not a problem whatsoever and...
CrummyCheshire . 2022-05-10
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We had a lovely afternoon tea here today that was gifted to us. The food was very nice and just the right amount to eat for us. The staff were friendly and overall we had a great time.
amabelia . 2022-05-01
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Four of us had lunch on Easter Monday and had a thoroughly enjoyable time. The food was outstanding, the service friendly and professional and the restaurant comfortable. The prices were very fair and the portions lavish. We shall return!
Christopher S . 2022-04-18
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What a cosy and friendly place to stop for a sneaky lunchtime drink. We shared a smoked salmon sandwich with fries and it was plenty for two of us. Tasty with plenty of filling.
campbejx . 2022-03-05
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Options for breakfast were limited in Tetbury in February. One of Tripadvisor’s top rated was shut and one of the big hotels did not do breakfast(?). Anyway the 8 of us were warmly welcomed here and there was a good and varied menu. We ordered...
stevegcheltenham . 2022-02-25
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Really good food. Varied menu and delicious. Very good prices. Staff very friendly. Would recommend very much. Best in the town
Compass817972 . 2022-02-19
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As above, the staff were very helpful, amazing historic building, very clean room with all amenities needed for a short stay. Faultless stay at the snooty fox and the breakfast included was delicious, with a wide variety of hot food and a continental buffet. I...
BrendanW2000 . 2022-02-09
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Food was average. I enjoyed my pasta main meal. Service was great and we had a very entertaining waiter. Was great to be able to dine with friends who could bring their beloved dog. Enjoyed the humour of the locals.
Felicity C . 2022-01-30
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Price tag not matched in taste!Went for Sunday Roast whilst visiting friends. The price was what we would expect to pay but the quality and taste were no where close to the price tag.The beef was fatty and tasteless, the roasties dry and the vegetables resembled what you would get from school dinners. Even a cauliflower cheese option would have helped.The only thing that made it look like the price was a limp piece of watercress used as garnish.
Mav1201 . 2022-01-25
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We stopped in for a lovely lunch, the gentleman in charge seated us fast and served us quickly. They were pretty busy, even dealing with a really obnoxious man in the bar area, but as much as he tried to cause problems, they continued professionally...
DGMLC . 2022-01-08
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Stayed here overnight. The staff are so friendly! Service with a smile. Gorgeous old building. Room was a bit tired but still enjoyed the jacuzzi bath🙂. The breakfast was excellent! Hot freshly cooked, full English high quality ingredients just yummy. Love the local salted butter....
Swissmisstraveller . 2021-12-31
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Booked a deal online directly with the hotel to include dinner, bed and breakfast. Very warm welcome from staff on arrival and had complimentary room upgrade as I was celebrating a significant birthday, which was a lovely touch. Reasonably priced drinks from the bar and...
lizgL5768LV . 2021-12-28
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A 3 night romantic break and a good choice. We were greeted with a friendly face and some news that our room had a leak issue and some wallpaper had peeled. The team were open and honest and gave us some recompense which was very...
gburge . 2021-11-30
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We called hoping for food but they were fully booked so enjoyed a drink in front of the real fire.Nice menu by the dishes on and the food coming out and the Butcombe was very well kept.
ANDYKWestYorks . 2021-11-05
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We stayed at this hotel the other weekend with several friends as we were attending a wedding nearby. The staff were friendly and the service was good. Breakfast was great. We were a little disheartened to learn that despite paying the same amount as several of our friends our room was considerably smaller and lacked a lot of the facilities that they had. When we asked about it they told us it was luck of the draw. That's fine and if the room was advertised as smaller and/or we had paid less we probably wouldn't be annoyed about it. My husband is a cheapskate so probably would have gone for the smaller option anyway... My only other grumble is that the windows were left open after cleaning and so when we returned to our room late in the evening it was freezing! Plus we had left valuables in there so I wasn't too happy with a first floor window being left wide open. Overall not a bad place to stay and, as I said earlier, the staff seemed lovely and were very accommodating.
Butterspoon . 2021-11-04
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My friend had gone into the Snooty Fox before us to find a table and had been spoken to perfectly nicely and seated near the bar. When we entered (for some context my husband and one of my friends are black) the barman glared at us as we walked in and as we sat at the table he very curtly said to us “can I help you?” I was a bit taken aback so I responded “erm yes we’ve just come for lunch” he then said “well have you booked a table?” My friend then informed him that his colleague had seated us and he looked really displeased. We had menus so we were all deciding what to order, but at this point I was feeling quite uncomfortable and every time I looked up the barman was glaring at us. We were all feeling rather awkward about what was happening so I suggested we take our business elsewhere. We got up to leave and the barman smiled and said “oh you’re leaving?” And smiled. (Blonde skinny guy with floppy hair in his 40’s if management want to know who I’m talking about)Due to the fact that my friend and husband were the only black people in the restaurant and it seemed like everyone else was being treated nicely, I think it’s safe to conclude that if you’re black you probably won’t feel comfortable here. We then went to The Ormond (just down the road), the service was friendly and the food was perfectly nice.
AMaretlwaneng . 2021-11-01
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Very friendly and helpful staff. Service was attentive, without being overbearing. Bearing in mind that this is an old building, rooms can seem to be strangely shaped. Food portions were more than enough for us, though we are not sure if the current chef is fully committed.
barcud04 . 2021-10-24
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Very busy pub. Friendly staff, delicious food. Make sure you book as we were turned away on the first night. Great selection of beer and wines.
valdowling . 2021-10-11
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Gifted a afternoon Tea, on arrival staff were pleasant but looked scruffy wouldn’t know who was staff or guest,Taken into lounge for tea, lounge area was depressing shown table waitress was polite, but had long hair down not tied back, cakes stand came out scones warm and nice the variety of small cakes were bland and looked very beigeStaff disappeared we left table to find staff & asked if we could put cakes in a box to take home This was the funniest moment they came out in a polystyrene Fish & Chip takeaway container not a made up card board box for cakes. Overall definitely need management to take a look at presentation of staff need name badges/ uniforms and hair tied back as dealing with food, Such a disappointing afternoon at Snooty Fox in such a lovely town
Trundl . 2021-10-05
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What made me give such a low rating was the fact that a restaurant/bar of this size has no disabled toilet! Is that even legal these days. My 90 year old mother-in-law was expected to climb a flight of steep stairs, use the men’s toilet or go around the corner to the public ones. Popped in here for a cup of tea & maybe a scone …. apparently you have to pre-order scones? Not impressed.
TopsMA . 2021-09-15
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We were part of a small coach party visiting the area from Somerset and Dorset for afternoon tea.A warm welcome from the serving staff and very helpful. A very nice establishment in excellent decorative order. All the tables were well organised for private dining on our arrival. A generous afternoon tea of a selection of sandwiches, scones with cream and jam and a variety of small cakes.A very pleasant tea - only fault some extra hot water pots would have been a good idea brought with the tea pots? The 4 star would have made it to 5 star otherwise.
MrsWYN-R . 2021-09-12
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Generally the food provided was good. BUT we were not asked if we would like a dessert and when we asked for a dessert menu, we were informed the kitchen was shut. Poor so very poor. I have never been told I cannot have a dessert because the kitchen is shut before, and this was only 9.30pm !! Also the wine menu is very very limited, not at all what I would normally choose to go with otherwise a nice meal. And then We had to go and ask for a coffee.
998clareb . 2021-09-11
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Very friendly reception on arrival and throughout the stay ,at dinner and at breakfast very helpful and attentive staff.Had an all inclusive package which frankly was comprehensive enough to include a light cream tea , evening dinner and breakfast plus a bottle of champagne. The dinner menu had a great range and variety. I had the best calamari starter that I have ever had.The breakfast variety was also great and the high quality ingredients delivered a delicious result. The room was ok , the hotel had a rather dark decor, not my liking but didn't affect our enjoyment.
B3912TYjohnb . 2021-09-04
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