Based on 485 opinions finded in 2 websites
Opinions
We were served and looked after by Iain: wonderful, professional and ever so polite staff member who constantly made sure that we were fine and had everything we needed. An asset to.the team.
Catherine C . 2024-12-18
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Been a few times now, staff are always engaging, friendly, chatty, attentive, build a rapport and remember you. A reliable venue, for both drinks and food.
Beacon81 . 2024-12-13
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This review is for the management staffing levels and not for the pub itself. A group of us visited the pub for drinks. On arrival we found the bar area absolutely heaving and only two members of staff serving. When I asked the question, why are you so understaffed? they told me that was the level the management had set. Being that it was a Friday night leading up to Christmas, I found this to be totally unacceptable and ridiculous. The waiting time for customers was far too long and the unnecessary stress and pressure on the two bartenders was avoidable. A special mention for the young lady behind the bar, who rushed around with minimum fuss and drama and did a sterling job under the circumstances. She was left on her own for large periods of time and I really felt sorry for her. The actual bar is massive and to expect two people to manage it is way out of line. I feel GREENE KING needs to take a long hard look at their staffing policy and particularly the staffing levels. It is totally unacceptable to expect customers to wait for ages to be served and put this unnecessary pressure and stress on their two employees.
Dave Oz . 2024-12-07
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Steaks were excellent, and very friendly and efficient bar staff. My son and I had a great fun evening. The guy that served us the meals came back after 5 minutes or so to check if everything was ok, including how the steaks were cooked.
Companion07150858197 . 2024-11-23
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Stopped here on our way home from Gatwick... Very pleasant experience! The whole place is neat and clean, staff are very welcoming, friendly and helpful too. It's a normal Greene King 'pub grub' menu, so we were expecting the average pub grub experience..we chose a 'Sharer', a Scampi and. 'Hunter's Chicken'... When food came out, which it did very promptly, we were very pleasantly surprised...it was all very, very well presented, and beautifully cooked, REALLY good! We'll be back when we are around there again that's for sure! Only took one photo, too busy eating
Annette K . 2024-11-16
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It was a very good service, food was nice and well looked after by Matt, Bo, Kristen. food came quickly and good atmospheric
Isabella M . 2024-10-11
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This is an amazing place. Matt looked after us really well all night. Bo was perfect aswell. Also Kirsten was also amazing with us. GIVE THEM A RAISE Will 100% be coming back in the future if we come down to Crawley again.
Maps40201354135 . 2024-10-11
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Amazing service really nice staff Matt,Bo, and Kirsten Highly recommended Definitely would return in the future Went above and beyond
Abi L . 2024-10-11
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Had a lovely evening at the Snooty. Dinner was great although I will try and remember to leave the grilled pineapple off next time :) Thanks to Charlotte & Iain for help making it such a nice night.
Richard W . 2024-10-08
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Bo, Iain and Kirsten are lovely, they are very welcoming, very quick service and just all round great vibes. Would recommend
Elise M . 2024-10-05
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Iain and Linda were absolutely fantastic, their service was great and they were so friendly! The food was exceptional! We only happened to find this pub as our train at three bridges had to stop and they closed the station, the snooty fox was just across the road and we decided to try one of their lunch time deals of honey halloumi in ciabatta with chips and we did not regret it! I would stop in three bridges again just to visit this pub! Thanks for the great food and friendly service! 😊
Chloe B . 2024-09-06
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Had a bit of an experience , bit of a mix up in the booking. Kirsten & Ian the team on the day handled the situation brilliantly , even arranging the parking !!!! I won’t go into details , but Ian was an absolute gentleman.
martin p . 2024-08-19
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Brilliant spot. Friendly staff, and loads of drinks and tasty food available. Great spot for some drinks and food. Loved it.
Luke . 2024-08-12
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Came here for a family dinner before our flight and the food was great and the staff even greater! The server was very friendly and chatty and fun! Food was plenty, hot and absolutely no complaints!
Voyager60667669500 . 2024-08-09
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Lovely atmosphere with first class service from Linda and very friendly to boot. The food suggestion was fantastic thank you,
Private3055 . 2024-08-08
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Excellent place to watch the football! So kind and attentive. Fantastic atmosphere! The crowd was wild but also felt safe for children to attend
Summer F . 2024-07-10
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Excellent atmosphere, great service when when crazy busy. Owner/Manager is a really nice bloke. Checked on the little one we had with us when it was very noisy and busy
Joe . 2024-07-10
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Fish and chips for 2 was lovely. Iain was really friendly and attentive and even read my mind and brought an extra pot of tartare sauce! Very attentive. The only criticism is the rear garden could have done with a clean.
Bridget D . 2024-07-01
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Came for England Football Game. Due to it being busy and not being able to order food outside. Ian gave us amazing service. Nothing was too much trouble for him. Thank you Ian!!!
Em M . 2024-06-30
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Lovely staff, I went for a family occasion and they couldn’t have been more attentive. Awesome chocolate brownie! Cocktails are very good value! Thank you Ian and Charlotte.
Charlotte B . 2024-06-22
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Enjoyed a drink and late lunch at The Snooty Fox with our young dog. The pub is extremely people and doggie friendly. Plenty of space, relaxed atmosphere and great value food. The service from Megan & Charlotte was outstanding, and we were made to feel very welcome. Will certainly pop in again and highly recommend.
JWinKent . 2024-05-05
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Came in as were down for work - asked if we could watch the Scottish football and Megan was more than happy to help! Really enjoyed the mixed grill
kenny P . 2024-05-05
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Fantastic food and friendly service. Very reasonably priced too. Will definitely come back again and highly recommend.
Tracey R . 2024-04-28
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Although the bar was busy matt and kirsten were very attentive, iain on the floor was amazing he cleared all tables and was joyfully and happy to talk to people and encouraged table service refils and was constantly checking on people, he is a five star employee in actually fact i thought he was management but he said he is not, the food was amazing too a wonderful roastbeef i will be recommending to all my friends
frazerrailton . 2024-04-28
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Excellent place, food superb, staff friendly and food very good value. We all had different meals and all came out hot tasty and well presented will definitely recommend and also return
sue H . 2024-04-24
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Vianna, Megan, Matt, Ian have provided a great service! Thank you everyone your service was great and I will be attending again!
Luke H . 2024-04-19
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Lovely service and the food was spot on linda was very good came over to see if my food was ok thumbs up from me and we will return. Complements to the chef
Jan S . 2024-04-03
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Brilliant pub with great staff behind the bar and in the kitchen. Neve, Kirsten and Charlotte were behind the bar and I also met the manager- Matt. All were brilliant the whole night. The food was great too.
luciuscorneliusm . 2024-04-03
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Met a friend here after work for a few pints, as we do a few times a year. The Snooty is what it is. Great for sports. Decent beer and menu. I just can’t help but think that if they ever employed one or two extra staff for the busiest times it wouldn’t take so long to get a drink. 15mins last night while one poor young lady ran the bar on her own, and empty glasses / dirty plates filled the tables across the whole pub. And the toilets are rank. I’d like to say it was a one off, but it’s every time we visit. Come on, Greene King..! It really wouldn’t take much to make this a great venue!
Andy-and-Vicky . 2024-03-29
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Good pub for sports, a group of us came in for drinks before going to Brighton and were pleased to see there were 3 members of staff rather than just two people they normally seem to have on a Saturday who get rushed off their feet. The new guy knows what he’s doing, as well as Megan and Linda who are always friendly and take a genuine interest in my day. The pub was nice and tidy and it was good to see all three actively clearing and cleaning tables ready for the next customer. Only downside, the toilets, but this isn’t something they don’t already know about. Hopefully Greene King will do something about it because I feel sorry for the staff who have to put up with it
Darren A . 2024-03-23
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Went for a drink with the family on a Saturday afternoon wasn’t too busy so decided to order some food.. waited 25 mins to be told there was a delay with the food, so we ordered more drinks and waited.. 30 mins later a bar lady came over and said ‘ they wasn’t serving food any more today and to go over to the till to get our refunds’ Absolute joke! No apologies or explanations just a refund! So an hour wasted! If that wasn’t bad enough the toilets were disgusting and absolutely stank of stale urine! And that was the ladies! Not been to the snooty fox in over a year and to say I’m disappointed is an understatement. Definitely won’t be wasting time here again and certainly won’t be recommending it either! Come on sort it out!!!!
Katiewates . 2024-03-17
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Great pub for groups to watch sports, great team, great selection of drinks, directly opposite three bridges station....
Venture14053010600 . 2024-03-11
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Bought my mum in for mothers day, and was very impressed with how the tam handled both mothers day and all the sports both rugby n football..... Food was amazing Great team Matt, Kirsten n Bo well done and thank you so much
RebeccaBitch89 . 2024-03-11
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I met my friend, that I haven’t seen for ages. We used to meet up and play pool on a regular basis. The snooty is perfect for that. The beer is well looked after and the atmosphere is great. Linda and Kelly behind the bar, were both very efficient and professional, great service, thank you ladies
Morgan b . 2024-03-07
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We were dropped off last night after an afternoon out only to be intercepted by the rudest female "security" personnel who immediately made a decision we were not coming in. We were a group of professionals who had NO intention of coming in, yet to be confronted by a rude individual who obviously had no experience in interacting and reading a group of people has left us never wanting to enter your establishment in the future. Your security lady needs to be reminded on respect and treating others how she would expect to be treated. This experience unfortunately tarnishes your pub...
joe368 . 2024-02-25
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Lovely staff,Megan and Linda made us feel very welcome,compliments to the chef aswel the food was lovely,we will most definitely be coming back again.
Caroline P . 2024-02-23
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Clean, great food, great prices, excellent staff, child friendly. Bo Jamie Matt and Steve thank you. Will bring dog next time 🐕
675patd . 2024-02-13
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My wife and I really like this pub, it’s just across from three bridges train station and about a year ago we said we will go there for food prior to hopping on a train. We really love the place and have been several times...
marcod764 . 2024-01-28
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Great pub next to Three Bridges Station. Friendly, a good range of drinks and family friendly menu. Went for Sunday roast and very impressed, great value and highly recommended.
y2cil . 2024-01-28
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the food was spot on as always we shared 3 starters for £12.50 great price and even better taste! the katsu curry and triple bacon beef burger was incredible credits to the chef steve! megan was our waitress and neve served us at the bar...
charlotte b . 2024-01-24
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Brilliant pub, fantastic team.... Come in as a large group without a booking, was well looked after patients is a virtue but I'm sure they would have had more stuff on had we booked
Venture14053010600 . 2024-01-23
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I've left this pub several reviews in the past, and I'm going to review it again because every time we come in the team is so attentive. They always makes you feel welcome Matt & Bo are absolute stars thank you for a great night...
RebeccaBitch89 . 2024-01-23
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Booked a large group 25+ for food and drinks. We were given a reserved area which was perfect. Great food, well priced. Excellent service from Charlotte and BO.
Mike07s . 2024-01-20
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A lovely modern but traditional pub with a decent range of lagers and beers, a good lunch menu and a number of TVs covering major sporting events Always guaranteed a warm welcome and excellent service from lunchtime staff, Linda and Kelly.
Biggsy14 . 2024-01-10
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Charlotte, bo neve And Kirstin where really great would go again reasonable prices great food cosy atmosphere
Zombie Ziggy L . 2024-01-05
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Had a really nice lunch with my husband, Linda at the bar staff was incredible, very professional and friendly. Thank you Linda
638bekib . 2023-12-11
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Its getting worse in this pub, had to wait 15 minutes to get served, only three staff in the building. 2 people serving at the bar on a Saturday night and another clearing plates. I think more planning needs to go into their weekend staffing...
paul h . 2023-12-09
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The bar staff were very helpful, Kirsten in particular paid close attention and was very helpful/kind
Ross W . 2023-12-04
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Great pub, great staff, great place to watch the football! Always looked after by Charlotte! Food is also always good. Fantastic live music too
michellel745 . 2023-12-02
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Only staying in Crawley for one night. Popped in for lunch and had a great experience. Staff were welcoming and friendly. Enjoyed a relaxed couple of hours in a comfortable, warm atmosphere. We had the steak and cheese ciabatta, which was lovely. Highly recommend The...
Jennifer H . 2023-11-24
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Steak sandwich was cooked amazingly. Very tasty. And the lovely lady Linda was working on her own but manages to still keep smiling throughout her shift, and the pub was busy. Music always good nice and warm. Toilets let it down abit due to smell...
robertcT7964AC . 2023-11-22
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Lovely food friendly staff good service nice starter to share and dinner to follow was good and the atmosphere was made by friendly helpful bar staff thank you to Laura who served us today you guys look after that one she’s great cheers
Cruiser612132 . 2023-11-21
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Bo, it always a pleasure, always very helpful quick service and always cheery, every time I have been to the snooty fox, he has been so busy cleaning or serving but always give 100%
matthewwA8877TM . 2023-11-21
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This place is not what it used to be. Music so load you can't hold a conversation and it was full of youngsters screaming, it was kind eating in a playground. The worst part was the burger which quite frankly could have been used as...
Jane S . 2023-11-19
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Service was very good,food was good.Bar staff were very attentive especially a young chap I think was called Bo?all staff were cheerful and a lovely environment to eat in.
Seaside24110772534 . 2023-11-15
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Out for fireworks night had a few beers & a bite to eat with the family . Charlotte ,Bo & chef Matt really looked after the us ,good atmosphere & roast & burgers were very good .
Mark A . 2023-11-06
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Honestly amazing food!! We ordered 4 starters and 2 mains which were undeniably outstanding, thank you to the chef Kelly! We were served by Megan and Kirsten such friendly and helpful staff! We also had a pitcher of our chosen cocktail which served 4 drinks...
Compass57120229162 . 2023-11-03
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Great local pub opposite Three Bridges Station – staff always incredibly friendly (especially Charlotte and Bo!)
fraserwest . 2023-11-02
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What a great pub. The staff are always friendly especially Charlotte and Bo who have top banter! Recommend
brenjrs . 2023-11-02
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Hi Popped in today for a beer and a spot of lunch Linda our server was top notch Nice greeting and talked us through the menu with a couple of recommendations Great pint Food wholesome and Piping hot Lovely atmosphere mad all the better for...
Garythack . 2023-10-23
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Neve was amazing fab atmosphere Shame we lost the Rugby lol. Would definitely go back to this pub again.
wayne s . 2023-10-22
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Wonderful service, bar staff was so curious and kind, food and drink was wonderful! I would recommend the snooty fox to ANYONE travelling to three bridges!
Steven E . 2023-10-22
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Megan was amazing made the trip from my hometown all worth while should be more Megan’s behind the bar great service made out time very enjoyable thanks Megan what a fabulous night
Hayleydan6 . 2023-10-21
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Really busy evening but Neve & Charlotte working really hard to keep everything ticking over. Great customer service.
Connector06250019143 . 2023-10-14
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We came for dinner with some friends and Kirsten is a very good assistant manager and very good at her job. She helped us amazingly and couldn't fault her and I wouldn't come here if she wasn't here.
Ellie A . 2023-10-13
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Often come here to watch a game or two, loads of Tv screens dotted about. Toilets need updating and most seats need new upholstery. food was ok.
paul h . 2023-10-08
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we came here with family today, the food was great, the vegan options were fantastic and very tasty, Jack (our server) was very helpful and friendly , we will definitely be returning on our next visit to Crawley.
Getaway03344965143 . 2023-10-01
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Lovely pub. Great staff... all so friendly. Bar staff were quick to serve and the duty manager meg.... Liverpool supporter was great to chat to and friendly too ....lovely location. We will be sure to return if we are ever in the area again ....
Laura P . 2023-09-30
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Worst place to eat! Please avoid. Me and my husband decided to go to the snooty fox as we haven't been here for a long time. I really wish I hadn't. We orderd a couple of drinks and then we orderd 2 lots of burger...
coconutshy23 . 2023-09-20
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It was a beautiful sunny day and we sat at back but when it gets too hot going staying inside is beautiful at the cold breeze of aircon unit welcomes you. The price of drinks are fair. The toilets are clean and one thing I...
Roam63702517353 . 2023-09-06
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Popped in with my family for my sisters birthday meal and honestly I could not rate this place higher, the service was amazing and the food was incredible! What an amazing place. Recommend to anyone!
Mijitmunky . 2023-09-06
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Called into the pub to watch the football match on the tv as we were passing by . I I wanted to order food to be told straight away there was going to be a bit of delay So we only ordered garlic bread with...
L N . 2023-08-26
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Absolutely top notch..... Always got amazing atmosphere, five massive screens for sports, brilliant beers, and the staff are absolutely wonderful
Venture14053010600 . 2023-08-21
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Absolutely hands down the worst bar I have ever been to in my life, if I called the bar staff rude that would be an understatement, they actually get angry if you ask for a drink or food, then get the hump if you ask...
Ryan M . 2023-07-23
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Had a really nice meal here on a Monday lunchtime the lady serving us was really brilliant makes such a difference to have good staff you just feel welcome and the food was excellent and well priced too so grateful thanks to the chef too...
Gillkicker P . 2023-07-18
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Been here a number of times with friends on girls nights out as you do. I thought I would bring my mum n dad for lunch It was absolutely amazing. Matt the manager & someone I've not met before Linda, bent over backwards to make...
RebeccaBitch89 . 2023-06-13
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The chef catered to our special requests and the food was cooked to perfection and arrived quicker than expected. Fabulous service and we’re definitely coming back.
Tracey E . 2023-05-26
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Came here today with my friend who's only once been before and she said food was fantastic and will return compliments to the chef
Jan S . 2023-05-25
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Popped into the Snooty Fox for lunch with a friend. Lovely welcoming pub. Excellent choice on the menu. We ordered the cuabattas, very tasty! The lady serving, Kelly was really polite and friendly. Will definitely visit again
kerrymac2020 . 2023-05-23
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Visiting the area from Newcastle, food was really good and bar lady was really nice! I had the burger and my partner had the hunters chicken which were both delicious and bigger portions than we were expecting. I will deffo recommend
Dreamer34903338357 . 2023-05-13
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I ended up "stranded" in Three Bridges as our train to London was stopped there due to an accident in Gatwick. Due to this a whole group of people arrived at once around lunchtime, and we were greeted with a warm welcome and seats for...
gajarrista . 2023-04-19
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Had a voucher for a free Jamesons and ginger ale for St Patrick’s Day from Greene King so went into Snooty to redeem. Bartender typed it in and said they weren’t participating. Fair enough so had a pint instead. Got home and checked the list...
JMD1231 . 2023-04-14
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This place has huge potential, good food, drinks reasonably priced, but the overwhelming smell or urine coming from the toilets is quite frankly disgusting. Seriously, a deep clean is urgently needed
EEZ1967 . 2023-04-11
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The place needs to be shut down as the mens toilets are an absolute disgrace worse than a 3rd world country. As soon as you walk in you are greeted by the smell of urine coming from the men's toilets which seeps into the bar...
Drax777 . 2023-04-02
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The whole place smelt of urine. Went to watch the football with friends. NO bacardi, how does a pub have no bacardi? Went to the toilet 4 cubicles, 1 out of order, 1 with wonky toilet seat, 1 with no seat and the last one...
Bacardibabe69 . 2023-04-01
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Had a nother lovely meal and service girls behind bar very professional.. keep up good work and complements to chef Steve
Jan S . 2023-03-13
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I went in and the service is very nice. I really like the food by the chef Vivien as the does a really good job. I'd like to also thank Kirsten for her kind and friendly service
565winstont . 2023-03-09
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Had a wonderful time, the food was amazing and the venue was very clean. The staff were very friendly and i couldnt have asked for a better time. We had the beyond burger and the hunters chicken and possibly some of the best onion rings...
VenusArtemis . 2023-03-09
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The Snooty Fox is a great pub offering a wide selection of beers, wines and spirits. Particular for me are the real ales which are always well kept and indicative of a discipline of good cellar management. A strong culture of friendliness and professionalism that...
Discover282844 . 2023-02-26
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Never disappointed with the snooty fox, staff are always friendly and the food and atmosphere always make us smile, landlord is always very welcoming and the live entertainment never disappoints.
766natalier . 2023-02-25
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Great selection of food and drinks. Had a lovely sharing platter - great food and ready in about 15 minutes. Excellent and super-friendly bar staff - really worth visiting. 5 stars all round
NeilDoc . 2023-02-23
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Came to The Snooty Fox for the first time for a roast with friends and it will definitely be the last. The veg was raw, it was salty and the gravy was so gloopy. On top of it, there were no condiments available
sophie H . 2023-02-19
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Lovely visit to the snooty fox! Bar staff are very friendly and attentive, Jack and Matt were great! Would recommend for drinks and good scran, will be back :)
louisecathgduff . 2023-02-16
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Such a fantastic atmosphere!! The staff are more then welcoming and always happy to help and accommodate any requests, Always get greeted with a smile especially, from Lelu, Linda, Kelly and Neve. I have had a couple of birthday parties here and they host for...
matthewwA8877TM . 2023-02-14
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Went for a family dinner and had great service, great food, and it had a very friendly and welcoming atmosphere. Would definitely recommend.
nickyhD8741DO . 2023-02-13
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Once a hotel but its been a pub for as long as I remember. We had a gd night out there my friends divorce party. Afew drinks with the girls. Staff were friendly made us feel welcome. Drink were gd. Plus straight opposite three bridges...
Kelly O . 2023-02-08
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Came in Thurs 2/2/23 for lunch & drinks, greatxlunch time menu, good value. Great service by Linda & Kelly, both very friendly & bubbly, great asset to your team....highly recommend for good value friendly lunch service.
MarielleM56 . 2023-02-04
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What a lovely time was had by all. Jack really cares and is very attentive to his customers! Fresh lime with added class.
lornyporny1 . 2022-12-17
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Came here today for mac and cheese..only little moan the topping wasn't crispy and garlic bread could of been left under grill for abit longer, other than that the 2 girls do a fab job. Merry Xmas
Jan S . 2022-12-14
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As my local, Kelly was great and sufficient. Brilliant service, had an all day brunch, complemented chef. Definitely be back
pvk26 . 2022-12-13
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679 Opinions
Every single time we go, something from the menu changes. First it was the garlic mushrooms that turned into breaded mushrooms with no hint of garlic but instead spice. Then the cheese sticks which were big and filled with cheese, the next week after that they changed them to being tiny. Chips are hit and miss, you might get cold chips and you might get fresh ones. Also expect your mushy peas to be freezing as they forgot to pop it in the microwave before giving it to us. £9 for 8 pieces of scampi of which they don't taste fresh. And now the cheese sticks are hard and comprise of more breadcrumbs than cheese. Also changed the small chips to a kids portion, meaning you have to pay more for the same quantity
198 Opinions
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278 Opinions
Put a order in on their website, and told it would take 60 mins. After the 60 minutes, we got amessage saying our order was cancelled. Tried ringing the company. No answer at all.
415 Opinions
Each time we stay at Premier Inn at Gatwick's North Terminal, we have dinner in-house at Thyme Restaurant as it is far more convenient than going elsewhere or suffering the limited, bad-valued terminal food. This time we booked out dinner slot as soon as we checked-in. for 5pm. From experience, if you simply show up you can expect to be accommodated in the restaurant after 9pm as they are always crazy busy. We had a meal deal. We hadn't realised that kids eat free breakfast so it's better to just pay the menu price for kids' food. Our extras with drinks totaled another £30 but that was okay. The meal deal is something to seriously consider as £30 per person for a dinner may not be worth it if you don't ordinarily order 2 courses. We don't usually have an appetiser so it turned out to be not good value for us as our mainstay is usually a fish n' chips. The food was fine. But what stood out to us was the service. Mandalin, our server, was on-point and provided exceptional, attentive service! Thanks to him, our meal went from okay to amazing!