The Smokehouse in Great Yarmouth

Had nacdonalds chips and the coleslaw was from a tin

Quite disappointing really. One of the servers was stomping round on her phone taking personal calls. The food was dry. My cocktail took 20 minutes to arrive and was tiny, and not frozen at all (I’d ordered a frozen daiquiri!). We’d been wanting to come for a while but won’t be hurrying back.

Great food. Service was exceptional and very quick. Staff were all very friendly and helpful. Comfie seats too.

Absolutely amazing smokehouse. Would hugely recommend. The food is amazing. Even found something for my fussy eater, and both my children cleared their plates! Delicious food, great atmosphere, service was top notch - every waitress we spoke l to was polite and helpful. Can't wait to return soon, for another great family meal!

Food is always great, large portions, great choice and great value. Very popular so make sure you book!

Excellent food as always. Had the 20oz rump steak and it was a very good quality bit of meat. Decent service and good atmosphere. Good value for money considering the size of the steak. Car park isn't great though and difficult to get a spot if busy.

Great place to eat, Really great service & great portions. Reasonable price & great atmosphere

Decent spot, left the place very full as the portion size is decently sized, I can't wait to go back soon 👍🏼

Top class American style food, Top service, friendly atmosphere also very good looking place, friendly people, very friendly staff and good looking girls working there also 😁 Very big portions of food for the price, if you looking for a good place to spend time and have a good meal, thats the one I recomend you and your familly and friends to visit ( specially in the summer when they also have live music outside ) Enjoy 😊

What a place. Its clear what effort has been put into this place. Food was incredible and such a selection. Great value for money. The waitress was amazing and we will be back!

Biker point of view: Great location in the summer, lots of outdoor seating to enjoy the sun with a drink, slushies if u aren't feeling a beer and a food van with quick and tasty burgers if your not staying for long and using the onsite restaurant and can enjoy live music on specified days. The bar staff tend to you quickly even at busy times. Most importantly they massively accommodate for lots of bikers. The majority of the outdoor space turns into a spot where motorbikes can be parked up allowing everyone to go around and have a look. Highly recommend if you ride a motorbike or have an interest in seeing them.

I've eaten in many places but this is up there as 1 of the best...a lovely location,staff were so friendly&happy..the food was so well priced for the large portions that were received...I had a Philly cheese&steak burger&chips but the burger was massive..too big to pick up...but tasted so good&nice tasting ales on offer aswell...good that there located close to where I live so will defo be returning soon!!

This place is fantastic. From the second we walked in we were greeted by such welcoming staff to take us to our seats. The atmosphere is great. Really busy place which is always a good sign. The food is incredible. The waitress was so knowledgeable about all the food and even explained the whole process of how they smoke all the meats. In the summer they have bands and BBQ outside. BEST VENUE EVER

The Smoke house is what you would expect, american diner with great food on the Menu and a great atmosphere. The staff are excellent and very friendly, The food is superb and there is plenty of it, the milkshakes are excellent and I would go there just for them. Plenty of parking and the Monday-Thursday buy one get one free on burgers and hotdogs is great. Highly recommend a visit.

Food was great our waitress Lilybelle was even better

Good menu, great food. Interesting decor..something a bit different which was good. Lovely staff.

We come here regularly and are never disappointed with the food... we are slowly working our way through the menu! The portion sizes are just right and the fries and coleslaw delicious. Our server last night, Brittany, was very friendly and attentive despite it being a busy half term evening. We can't wait to come back again soon.

Quite a disappointing experience. Everything started off great, we arrived and were seated and dealt with by wonderful staff. Allergy information was clearly explained, and the food we ordered arrived quickly. Once the food arrived, it went downhill. On some older photographs, the burgers have are lovely looking brioche buns, but they have been changed out for what appear to be cheap, stodgy buns which were pretty flat. The burger itself was dry and virtually tasteless also. My partner had the beef brisket which was dry. Neither of us finished our meals. At the end of the meal, the server quickly took our still half full plates without asking how the meal was, when she returned to ask if we wanted dessert, this is when I made our complaints known. After this, she apologised and went to get me the bill, put it on the table. No price adjustments were made considering we didn't enjoy the meal, or even finish it and I had made the server aware of this. I went up to the counter to see what could be done and was met with a combative manager who didn't listen to what I had to say, they then stomped off and got me another manager who was far more understanding. I explained the issues to them, to which they listened and we came to an agreement in the end. I was genuinely disappointed, I wanted to really enjoy my meal here, I've seen the great reviews and always wanted to try it, drove 45 minutes to the establishment and was unfortunately dissatisfied.

We came for the food and were blown away by the decor. Everywhere you look there's something else to see. Service and food were absolutely spot on. We will definitely be back.

Super early evening meal , with loads of different 2 4 1 burgers. Very polite and helpful staff.

Would recommend to people who are staying in the area.

Food was really really good. Service was quick and happy. The style of the bar and restaurant was very cool and loved how quiet it was. Good music selection as well. Will be coming back soon!

The best food and service Can't fault it and can't wait to go again ☺️

For the very best grub when I'm in or around Norfolk it has to be here. I just love the ribs but the whole family never complained and we always go back for more

Have now been here three times and tried something different each visit. So far each visit the food has been great, service has been good. Would definitely recommend a visit to anyone.

Service is great food not burgers very very dry it came out very quickly I think it was pre cooked as very dry and the meat in my burger looked liked it been thrown in no cheese put in the burgers and there change there rolls to bread rolls not burger rolls we came in January food was so much better. It looks like there trying to safe money. But the food is expensive for what u get .

I cannot fault this place in any way it is the best restaurant I’ve ever been to. It is nice to see the staff so relaxed and happy and very attentive. I love the coleslaw!

Have eaten many times here and would rate it 5 stars every time. This time however was so different. Burgers dry and overcooked, brisket over cooked and hard , burger buns are now just a bread roll will oil rubbed on the top. Service was also very slow . When I pointed this out to our waiter his response was "we have changed meat supplier, yes bread rolls are now used and there is a trainee chef. I really like the restaurant and will return but not until changes are made . Yes I know it was buy one get one , but I still need to enjoy it . I see there are a few reviews now saying similar things. Let's hope this is taken on board and changes are made. I do hope to see you again soon .

not wheelchair friendly such a shame

Booking was very difficult for told I needed to a pay deposit in 7 days then got called every day asking for one then when going to pay told me they had given my time away so had to go later. Table wasn’t ready for when we arrived and was still dirty when we sat down. Food wait was over 40 minutes when turned up burgers were burnt! Usually a very good place to eat but for a birthday meal this evening was very let down

Always good food and the staff are always friendly and happy to help me and my wife visit very regularly just been again on Sunday for my birthday I usually have the triple bypass burger or ribs I went for the ribs on my birthday it’s a 45 minute drive but well worth it and we enjoy the bike nights in the summer on Thursdays

Done a great job on the night had the T bone to share with some sides, cooked perfectly, The wait staff very attentive and one of the best in the area

The only thing I have left to remember from my last visit was 12 hours of being violently sick 🤒 I was served a shandy but the lager was floating on top of the lemonade, querying this I was told to mix it , food was ok but not the best , burger was really dry , serving staff weren’t the brightest of sparks but despite that we had a good catch up As we were left alone for so long ,

"The food was absolutely amazing! The burgers were juicy, the fries perfectly crispy, and the sides just hit the spot. The flavors were on point, and the portion sizes were generous. On top of that, the ambiance of the restaurant made us feel like we were right in the heart of America! From the decor to the vibe, it had that classic American smokehouse charm. Highly recommend for a satisfying and memorable meal!"

Amazing place to eat! I would recommend this restaurant to everyone! Brilliant food!!!!

Was really bad have to wait hour for food and was cold disappointed with staff

Went on a Tuesday night, was packed, managed to get us in. 2 for 1 on burgers and hotdogs, brisket was amazing, a must try. Our waitress, Cally Rose, was very friendly, attentive, and helpful. Would definitely recommend this place. Will make it a must if I'm ever down here again

Came yesterday for a bit of diner and for the money I spent well was rubbish to be honest I ordered mix grill rank meat over cooked and looks like it had been sat under a hot plate ages as it took them about 50/60 mins to fetch it to the table poor I won’t be returning again overrated

Food wasn't the best, wasn't the burger I was hoping for. They had a very busy night in January but still I would expect the same quality. However the service & atmosphere was great, they made my husband feel very special on his birthday. ☺️☺️

Amazing American style smokehouse, different types of smoked meats

Delicious food, great atmosphere and lovely staff. We were served by Jess who was just lovely. Highly recommended.

Absolutely fantastic great place the cars and decor is ace, staff are very nice, the food was amazing and great value too, will visit again

OMG this place! Unbelievable on all accounts. Can't recommend it enough

Great night at the Smokehouse. Great food and our waitress Lillibelle was absolutely fabulous. If you eat here and lucky to have her serve you then you are in for a great night.

Had a fantastic meal last night in the Smokehouse Ormesby as part of my Birthday weekend in Norfolk with good friends. The food was excellent and portion sizes were very generous. But the icing on the cake was our server Lilliebelle whose personality made it an absolutely great evening. Will definitely go again.

Americana style decor & vibe. Excellent service followed by incredible food. Make sure you are hungry when you visit, as the portions are a good size. Not over priced for the quality & atmosphere. If only I didn't an hour & half away!

I liked American atmosphere and decorations. Portions were pretty big, enough ribs for 2 ppl. Would not recommend vegetarian lasagna

Lovely restaurant and obviously lots of effort to keep it up. Service was good but could do with a bit more experience. My partner's food was great but unfortunately for me mine was quite lacking, burger was very over cooked and dry and there was pretty much no sauce on the bbq pulled pork especially compared to my partner's. Would love to try again but I wouldn't get a burger.

Lovely food and excellent service

Great theming and feel to the restaurant, service a bit inconsistent, clearly lacking the needed experience/leadership, no fault of the servers who were friendly. Food was good but burger was dry, BBQ blowout was MEGA and deffo enough to share between two/have a smaller other main. I would stick to the BBQ'd meat parts of the menu.

Absolutely amazing been many times now and never had an issue, massive portions so doesn't work out too expensive and you don't need a starter or dessert

Absolutely outstanding food. The service was incredible too, even though they were extremely busy, they somehow made us feel like their only customers.

Poor quality food. Hot dog was just in a bun with chips on the side. No onions or relishes, dry bun. Chicken wings very dry. Service friendly but hit and miss, requested a sauce, never bought, had to ask multiple times for cutlery and napkins.

Fantastic food, service & atmosphere

My first visit and had a great time! Good food, service and has a good vibe!

Love this place, always good! However, if you buy a beer at the bar check they don’t add it again to your final bill. £20 🤬

Food and service always superb. Always come here when holidaying in great Yarmouth. Fantastic establishment

Fantastic place, staff are amazing and friendly, the food was fantastic and you never had to wait too long for your food and the price was great for 8 of us. I had the 30oz T-bone and it was cooked to perfection. Definitely recommend.

This place came highly recommended, and the food definitely didn't disappoint, as what we had was awesome, and the service was very friendly and attentive. The only slight negatives were the car parking, and the lack of sufficient toilet facilities upstairs. The car park is a bit of a shambles, and could do with some lines to designate the parking bays for those too ignorant to park with consideration for others. The toilet facilities for upstairs aren't really sufficient when the restaurant hits the busy period, as there are just 2 toilets, and these are used by both customers and staff, causing people to queue on a staircase. Otherwise, we did have a lovely evening meal, and would recommend to others.

We visited here with friends for my birthday and everything was spot on, even the staff had a laugh with us they also made sure everything was okay with our food. The food was delicious and very well laid out I will definitely be visiting again soon 😊

Amazing American restaurant, the best burgers I have ever had, all employees are so friendly and helpful, very invested in the American theme. 👍 Best restaurant around.

friendly service and good quality food. such a relaxed and pleasant atmosphere which was very enjoyable. would definitely come back again!

My ribs were a little dry, chips were lovely. Blooming onion was too salty and crispy for our tastes 10oz steak medium rare looked fabulous but didn't quite hit the mark. We felt it wasn't rested long enough. 1 party member was sick the next morning after eating said steak We will be back again as the atmosphere was great and staff lovely. We will try burgers next time

Had a pleasant first time eating here. The staff were friendly and the food was ok. You weren't too cramped as the restaurant was nicely presented and spacious. Ample parking and the toilets were nice and clean. I would of preferred some relishes with my burger and chips rather than tomato sauce and mayonnaise, but I did get a free burger on the 2 for 1 offer. I did find the burgers a bit dry and the chilli lacked flavour but overall It was a nice experience and would definitely come again 😋

We love this place. We've been a couple of times, food is delicious and the place has a chilled & quirky vibe, but what makes us return is the service - all of the wait staff are so friendly, helpful and just the right level of attentive (hate it when wait staff hover). Finally, their milkshakes are next level!

Visited smokehouse for birthday meal with friends. Great food and experience will definitely visit again

Myself and 5 friends Recently visited the smoke house and I must say we were not over impressed the staff were okay but there was actually only one who was very engaging the rest didn't seam to want to be there the food was very nice and good portion sizes where it all went wrong for us was one of the males in our group reported the gents toilet was blocked and nearly over flowing when we first got in there nobody seam too care nor did they attempt to do anything about it not good enough considering how much we was charged wouldn't go back and defiantly wouldn't recommend a real shame as it was my wife's and our friends birthday on the Sunday and this evening had bean planned for some time

Great food, quick service and lovely staff. Made to feel really welcome. Really liked the background music that was playing too. Can’t wait to visit again.

It was such a shame as normally very good. Burgers were so dry that they were a struggle to eat. Mac N Cheese bland. Staff were great and such a lovely place but food needs to improve ( hopefully an off day?)

Lovely food Staff friendly Nice atmosphere

Food was lovely and plentiful. Young staff very polite and helpful . A very unusual top marks from me. .November update . Perfection as usual .

My absolute new favourite place to eat!!! Staff are amazing, the food was outstanding and the service 10/10. I can't recommend enough. Definitely book in advance, I went on a Wednesday and it was really busy. Can't wait to return to try something different on the menu.

Brittany was a very attentive waitress and accommodating for our meal alteration requests. She noticed something was missing before I did, and rectified this mistake. Really warm service and made a comfortable experience.

Very good food, sligt criticism onion rings are cheap ones, was expecting the battered ones

Had an awesome philly dog, great atmosphere, and super fast service 👍 Was a pleasure to go 🙌

Great food great service and atmosphere will definitely return the best

Had quite a lot of bad excuses for BBQ in the recent years, so I'm glad we finally found a place that hasn't disappointed. Not overly smoked or too sweet, meat all fell off the bones, the rib rack was loaded with meat. Me and my wife got the platter, under normal circumstances that would have been enough for us both, but on this particular day was the rare occasion where I could eat the Earth, so I was disappointed I had to share, not through any fault of your own of course. I live a long way away, so probably won't be back, but on the off chance I am in the area I will try my best to.

Beautiful food! Beautiful place good vibes, good kids menu and Big Portions and I'm a big eater!

Absolutely advise you try here xxxxx The staff on arrival were amazing Seated quickly And staff really helpful and attentive Food is absolutely amazing and you have to try the Biscoff Sundae mmmm Recommend you book Well done can't wait to return

Our Anniversary dinner venue, and the food and atmosphere did not disappoint. Would highly recommend and visit again.

Couldnt get into eat. Fully booked at 4.30 weds afternoon. Advise booking.

Food was nice & plentiful....but baby ribs a bit dry & over done, chips a bit to salty.

Third time we have eaten here. The food has been amazing every time. The burnt end starter is my go to, could just eat a plate of that and I’d be more than happy. Just an amazing place and well worth the money

Great food ,with a great offer 2 for 1 .would definitely recommend. Well done to all the staff and especially the staff behind the scens

Friendly, home like atmosphere, food was amazing, staff made it worth the visit alone, Would recommend and will visit again

Brilliant food and Brilliant service. Roxann was serving us was really great, made the experience special and we had a fantastic time

Amazing place. Beautifully decorated and gorgeous staff that can’t do enough to make you comfy and welcome. Food was insanely good - had a steak and the bbq blowout with a side of mac n cheese. Delicious and filling ! Reasonably priced too! And the mojitos were on point ! From London but will return!!

Food was unreal like always, was served by Britney and she was lovely made the visit so welcoming

I decided to try the Smokehouse after recommendations from friends who had been there a couple of weeks ago, and WoW!! I honestly cant fault anything from my visit, the waiting staff were absolutely top drawer! and the food was another level!! Will deffo come again next time im in the area.

Food was very nice Indeed, service was good too, My only criticism was is I wasn't asked about any allergies when ordering a drink, i ordered a raspberry gin and there was strawberry in there, I am allergic to strawberries however this was quickly rectified

We were welcomed by helpful, friendly staff. The smokehouse has a nice relaxed atmosphere even when really busy. The food was great. Plenty of it and cooked to perfection. All in all, it was a pleasant experience for me and the wife.

I recently visited this restaurant and the staff could not have been more helpful. We were told, as it was busy, that the wait would be 1 1/2 hours. But they put themselves out and got us in in 20 mins. The food was great the service sharp, professional and second to none. Again Thankyou and we will be back!!

Came here for the first time after being recommended. We were looked after by Lilybelle who was absolutely brilliant. She was great fun and had a brilliant sense of humour! The food was lovely and there was plenty of it, which makes the prices worth it. One of our party is vegetarian and that meal was also very good. Travelled 30 miles to come here and would definitely do it again in the future.

Fantastic place...fantastic food...brilliant staff...awesome atmosphere....x

Great American style diner, stuffed with memorabilia and Americana, good choice of food and great portions, make sure you're hungry when you go!

Amazing food and service as usual. Conor was exceptionally attentive. Food and drinks were fabulous. We will be back next year.

We'll that was cooked to perfection, mouth watering meat. Very generous portions and a nice feel to the place. We will be back. We came back and it was amazing again

Absolutely loved our meal here! Alf was fantastic; friendly, helpful and had a laugh with us too. Food was was spot on and the decor was brilliant! I can't wait to come back!

Great food large dishes, great service always very polite and welcoming.

Been here before and had the (not so) short rib. Bit too much but this time we had the ribs and wings between us. Perfect amount of food for the price