Based on 2.153 opinions finded in 3 websites
Opinions
We come here regularly with my grandparents, never had any problems, good value for money & yummy food, would recommend!
Lauren Chapman . 2025-04-03
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Lovely meal and experience with quick service.
Samantha Fitzgerald . 2025-03-30
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Pleasant staff and amazing food. We weren’t rushed and it was a lovely relaxing meal with my fanily
Megan Price . 2025-03-29
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Fantastic meal and service. Will be going again
Tom Perry . 2025-03-26
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We regularly visit Smithfield Bell for food and drinks and are never disappointed. The food is great, loads of options and the daily offers are perfect when your too tired to cook after work. The staff are always very friendly and attentive.
Wendy . 2025-03-25
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Went in for the first time since being in that area. Lovely pub with good atmosphere. Staff very friendly. Decided to have a steak there, fantastic. Next time I'm in the area we're going back.
Peter Williams . 2025-03-24
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Popped in for coffee whilst car charged. Good coffee and no issues charging
Andrew Clayton . 2025-03-22
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Terrible... overpriced and just horrible. Save your money and don't bother, been to loads of pubs etc and this had to be the worst value for money I've ever come across. 🤮🤮🤮😡😡
Chris Broadhurst-Jones . 2025-03-17
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Nice food, friendly atmosphere. Great service from Michael and lady serving.
Stephanie Parkes . 2025-03-14
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Staff are always friendly and efficient. Lovely food!
Heidi Gannon . 2025-03-13
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Had amazing meals on multiple occasions. Always made to feel welcome. With a top guy behind the bar (Micheal). Always ready with my glass of old mout as soon as I arrive. Top service and warm family friendly atmosphere.
Karl Levy . 2025-03-12
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Great atmosphere. Complimented by a great person behind the bar. Michael made us feel welcome. Service was great. Family friendly and not too noisy at the same time.
Ria Goddard . 2025-03-12
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Great place to eat out. Great staff and good choice of food. Food was of food quality and cooked very well and hot. Would highly recommend.
Gareth S . 2025-03-02
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Visited with family All meals was excellent, Hot and fresh ,not skinny with portions Clean environment,no stale smell of food and beer like some places , Excellent service Lovely couple running the place Massive improvement from when we visited many years back . Be back again soon
Kerie C . 2025-03-01
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We ordered 4 steaks which were cooked to perfection, it was also nice to have a choice other than chips with them. Staff very friendly and checked everything was OK throughout the our meal. Good value for money too.
Shirley Bonsall . 2025-02-26
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Pleasant place for a average meal
david lloyd . 2025-02-22
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Lovely meals..staff and manager are friendly and helpful
Steve Mosforth . 2025-02-20
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Food ok. Waitress very good. Bartender blank and conciously served the two customers out out of turn. Serving app erratic. Quiet, bland, formulaic.it's ok.Waitress was the bright spot in an otherwise rather colourless visit.
Dave Evans . 2025-02-16
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Good Value. Came here for a friend's birthday meal. After a bit of confusion over what we ordered food was really nice and well priced. Been here before and recommend it.
Craig jones . 2025-02-16
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Tasty food, friendly staff, cosy place. Everything very well. Highly recommend.
Svetlana Jank. . 2025-02-11
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Absolutely amazing food as always. Staff really friendly and nothing to much trouble
rachel stevens . 2025-02-09
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Visited here for a treat. To say it was underwhelming is an understatement! We ordered Sausages and mash - tiny portions arrived, burnt sausages, watery gravy, undercooked onions and almost no flavour to the dish. This is bangers and mash for god's sake. It isn't cheap either, £27 for what was basically a snack. We won't eat here again.
Naz K . 2025-01-31
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Lovely pub, bar staff a bit grumpy not really friendly apart from the waitress, 25/1/25 they need to order decent meat for the steaks, had it medium to rare with a mixed grill, still chewy and you could tell it was a cheap cut of steak, the mixed grill is small, they used to do a mega mixed grill which was better for value, most of the meals that we have had there lately have shrunk in size, I had a sirloin steak and it was medium to rare, very gristly and chewy, so we would recommend them getting better cuts of meat, table was sticky and cutlery wasn’t clean, it’s ok for a cheap meal but I’ve had better in Newtown at the black boy/wetherspoons. The bar staff need to smile more!
Julie Bufton . 2025-01-26
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Called in on my way back home for lunch and was delighted with the food and service I received and will definitely call in again when passing
Ian Lampert . 2025-01-09
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Very spacious but not very busy
Kate Goodall-Page . 2025-01-08
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We booked and paid a deposit for a meal there on Boxing day! The service from the young man behind the bar was excellent, he was lovely couldnt fault him! The food was just average but the vegetables esp the cauliflower cheese, was not what you'd expect from a pub/restaurant normally pub grub is good and reviews for the food here were good! Very disapointing sorry, so wanted to love it, but we wished we had gone home when we arrived and saw no other customers were there In response to the owner : We were told that we were the only ones booked in for food! The chef was sat in the bar on a sofa on a laptop, and looked miffed that he had to get up and cook! There was no excuse for the way the food was prepared so no we wont be back! He didnt even look at us or say anything when we left, he was again sat in the bar on a laptop! I have never seen a chef behave like this at any place we have eaten! Terrible attitude!
Debbie Cawley . 2024-12-31
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Smart Marston's pub next to shopping park. Good pub fayre menu. Tasty steak and ale pie with chips peas and pot of gravy. Pie hot and cold in centre indicating microwave warmed. Marston's Pedigree not as good as we used to enjoy in Burton upon Trent, but similar to other chain pubs. Reasonable price £12 per meal.
Robert Davies . 2024-12-30
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The meal was not good - I asked for rare steak and got very well done - my wife had scampi and these were small and greasy and tasteless - my daughter had the child’s pepperoni pizza and it was not looking great and not round in shape. I asked about my steak and was cooked a brand new new and it was rare , but by then really lost appetite - the overall atmosphere was dull and feeling like all needed a good talking to about management! - cost of all was £50 - and ended up having desert in McDonald’s to compensate for this experience. Now let us see if in any way you respond )) happy Christmas
Snaffles117 . 2024-12-28
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We walked in and there was no welcome. Told to sit anywhere. We ordered food, and the problem was they served a ham, cheese and mushroom pizza. When we ordered just a ham and cheese as I have a bad allergy to mushrooms. When challenged, the waitress said the manager doesn’t make mistakes, who is the person we placed the order with. We said two of us placed the order and asked for just ham and cheese pizza. She again said that the manager is my boss and he doesn’t make mistakes. Wouldn’t recommend going here purely because of the service.
Lilly J . 2024-12-21
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I didn’t realise the food was gonna come out that quickly when you place it order on you know that on the website and the good thing they check how many people ordered and I guess they they know how many people are probably used to having people ordering separately, so the staff come and check so that’s a goofy One thing. It did surprise me how quick the food came out soon as you place your order came out second bro 5to 10 minutes later. The food was there on the table.
Christian Boffey1 . 2024-12-17
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Always enjoy the pizzas here, particularly when their pizza chef Sue is working. Food is good value for money and I always enjoy a chat with Jade when I go in!
Leigh-ann Cater . 2024-12-04
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All the staff are amazing and super friendly! The bar tender Michael remembers my drink order off by heart now and is super happy to help always.
Eli Smithy . 2024-11-29
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On holiday in the area for a second time this year. Found The Smithfield Bell, earlier in the year. It did not disappoint last time and again today, we have had lovely food and great friendly service from Michael. They are dog friendly and very welcoming to my fur baby, who suffers with dust allergies and she has not scratched once so she can vouch it is really clean in here too.
Donna Round . 2024-11-29
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Great atmosphere and excellent customer service
Darren Winston . 2024-11-22
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Lovely family meal for 8 of us. Food was good made adaptions for autism needs. Nice to not wash up or cook. Blue light card accepted too .
Rebecca Hendy . 2024-11-18
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Currently sat in Smithfield Bell, Welshpool. Do yourselves a favour, stay home! After removing the dirty serviettes off our seats we sat down at our sticky table eagerly awaiting our culinary delights. After 45 mins I got fed up of waiting so asked a waitress to find out where our food was, miraculously 5 mins later ta-dah our food landed. My wife ordered the Hunters Chicken ... which was described as 'smothered' in bbq sauce ..... ( I just hope if i'm smothered to death, it's done by the chef at the Smithfield ) what she received was a dry chicken breast & a bottle of Heinz Classic squeezy sauce. ( see photos for description & what we received) Food was dry, late and utterly disgusting. Anyway, time to peel my shirt sleeves off this sticky table and get the hell outta here! ...
Cobra Compressed Air . 2024-11-17
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Very good Sunday lunch, good value. An extra person taking orders would have resulted in 5 stars across the board.
George Thompson . 2024-11-05
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Terrible experience, I booked a table online and on our arrival after waiting 10 minutes for someone to welcome us, I had to go to bar to ask where we could sit. ‘Anywhere’ was the answer. I ordered our food via the app at 1.55 at 2.30 I went to the bar to ask how long our food would be, baring in mind some people that had come in after us had had their food. The waitress told 5 minutes. At 2.45 I went to bar to say we wanted a refund as we couldn’t stay any longer. 4 other people were also asking for a refunds. One family because there was 6 in their party, of which 4 had had their food and the other 2 had been waiting 40 minutes for theirs. I asked the lady what was the problem, ‘we’re short staffed’ she screech at me. I mentioned that it would have been courteous to tell people there was an hour wait for food as they came in. She said that she was unaware there was a problem, which isn’t true as when she brought our tea and coffee over she was on the phone asking for staff to come in. Once she’d done the refund she turned the next couple, no apology, nothing, to which I then asked for a receipt, she said the till roll had ran out. Huffing and puffing she found a new one and printed me a receipt. Her attitude and customer service skills and the whole experience was absolutely shocking.
Liz Mayo . 2024-11-04
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Absolutely shocking service . Waited 45 mins for food !
Lisa Evans . 2024-11-03
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Been in tonight for the burger night tonight it was brilliant I believe it was made by David and all the other staff were amazing and helpful
Jordan Bradley . 2024-10-29
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Disgusting experience. Over an hour for food to come and then when it arrived it was inedible. Was going to complain but overheard someone else arguing with the manageress after making a similar complaint and he was getting nowhere due to her attitude And unwillingness to help. Left food cut out losses and won’t be returning. Avoid at all costs
Nina Uzar . 2024-10-28
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Waited an hour plus food came out cold ordered a steak medium came out well done which we didn’t order well done so didn’t get what we expected the waitresses was good he was nice and understanding but the complaint
Logan Flecher . 2024-10-27
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Feel really at ease, the service was really good and obliging nothing too much effort. The food was lovely will definitely come again
Trevor . 2024-10-23
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We had a beautiful meat lovers pizza made by the lovely Sue! We will definitely be back for a pizza night in the near future!
Freya Owen . 2024-10-23
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The food was good 10 stars for the barman David very curtious and pleasant and helpful credit to establishment
mandy williams . 2024-10-17
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What a great place to visit, the food is reasonably priced and the service is friendly and our meals came out quick and hot Thank you
Paul Edis . 2024-10-16
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We came in for lunch on Wednesday and were welcomed into the pub with friendly staff, our food and drinks were excellent. Service was great and we would highly recommend that you take a visit.
Jade . 2024-10-16
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Very welcoming from the team. Good service and food for the whole family
David Storey . 2024-10-16
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The staff were really nice and helpful but the food was not that good and not proportionate to the price, and didn't have hardly any vegetarian options for my mum.
Ashley Lenton . 2024-10-12
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First time visiting. We all had Sunday lunch Turkey and beef, the food came out hot, the meat was cooked lovely! Staff friendly couldn't do enough for you. Highly recommend
claire bufton . 2024-10-06
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Really nice pub 🍻 lovely food pub;) and dog friendly 😀
Eliza Potoniec . 2024-10-01
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Amazing food and great service and conversation from a waiter called Jason
Kaden Manuel . 2024-09-22
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Had an amazing waiter called jason was really nice and was very funny lifted the mood and the service was amazing will definitely come back again
Cameron Mcnamee . 2024-09-22
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Firstly I would like to thank all the staff at the smithfield Bell for reuniting me with my lost wallet containing cash and cards,such a relief. All staff are friendly and helpful always. Food and drink ,as well as the price, always good. Once again a big thank you to everyone for your service and honesty. Keep it up guys.
Keith Stevens . 2024-09-20
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Pleasant place to stop and have a meal, the lunch menu is ideal, smaller portions, 2 courses, ice-cream was yummy Thank you. Clean toilets too we always stop here when traveling to this area, always been pleased with food and service.
Shirley Neville . 2024-09-18
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Currently in Smith field bell Out food was overcooked. We asked politely if we could have our steaks done properly. They have refused and won't give us a refund after waiting over an hour. Very disappointed
Jane Ellis . 2024-08-30
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Booked a table online the day before,We completed all contact details.We were staying approx 30 mins out of Welshpool, when we got there we were told that due to unforeseen circumstances they were closing the kitchen early and would not be able to accommodate our booking, we replied with why has no one contacted us so we could of made other arrangements.The poor worker did not know what to say, The Manager could not even bother to come out and speak to us and did all his talking through the young worker. We would not recommend this place,It’s poorly run and poorly managed.
Steve Evans . 2024-08-26
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Excellent service, good quality food, extremely helpful staff, dog friendly, 👍👍
Ron Cartridge . 2024-08-20
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We came in for 5pm and the place wasn't very busy , ordered our food and drinks and proceeded to sit and wait until I realised that the girl who served us had forgotten my drink. When our food came out it was hot and a decent portion too but I felt sorry for the young lad who was bringing out the food as he was flying about. At least we had a better experience than the last time we visited but that might be due to a change of management.
Kevin Brown . 2024-08-16
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Lovely experience me and my family had was served by two very nice young men and the the lovely lady who served our food and wore a skirt was so kind and sweet I’ve never had such nice service before the food was very well made as well I wasn’t expecting such nice food for a marstons however it was delicious
James Belond . 2024-08-15
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Lovely experience with my family the male bar staff were lovely and the young lady who served our food was so sweet. The food was so good wasn’t expecting it to be that nice we will be visiting again soon thank you for the lovely experience
Kyle J . 2024-08-14
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One of the best experiences I’ve had, a beautiful family pub, service was exceptional and food was delicious. Would definitely recommend
Sophia . 2024-08-14
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Orders Mixed Grill and Sunday roast. Mixed Grill all meat was like rubber . Steak was cooked well well done not medium rare. Egg well it was like a crispy fried egg hard and solid !. Sunday roast no stuffing !!! Yourskhire pudding rock hard . Turkey very watery !. Very disappointed to say the least. Presentation and training in kitchen is needed . No staff member came to see if we were OK.
Julie T . 2024-08-12
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Ordered a mixed Grill and Sunday roast.. Mixed Grill - Egg was so hard and crispy with fat and rock jars , Steak was Well done not medium cooked as asked for . Yorkshire pudding rock hard. No tast at all. Very disappointed Manager did refund us and said she talk to the kitchen but honest to god they need to know how to cook .
Julie Thomas . 2024-08-11
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I would like to know if anyone has actually eaten at this place , because every time I’ve made the effort to go , we’ve been given some poor excuse to not get served , yesterday the kitchen staff were all on break at half 2 on a Saturday , the time before you didn’t have cheese for your pizza on pizza night … god knows what the other reasons were, wouldn’t recommend to any hungry people to be honest unless you like a gamble ?
Huw Evans . 2024-08-05
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Hi I said giggles with their friends but when it comes to customers, no smiles no interaction no interest no nothing. I speak as a paying customer 🦋
Kl . 2024-08-02
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Fairly typical Marston's pub. Decent food. Good prices and accept Blue Light card.
Trish Aubrey . 2024-07-31
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Arrived here a little after 8pm to find the pub literally empty and told by an extremely abrupt female staff member that the kitchen was closed for the day, totally disgusted as we know Marston pub serve food till 9pm we left and hit a chip shop instead. Won't wast our time going back again, as not every one wants to have dinner earlier plus we had just driven from Stourbridge to visit family in Welshpool. A very poor pub sadly.
Maxine & Christine . 2024-07-28
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We Came here for dinner,was lovely being Greeted at the door. I had the steak and ale pie was okay but was alot of pepper on the top of it,my husband enjoyed his mixed grill. One member of staff wasn't dressed very Appropriately had a belly top on could see her belly bar had a Skirt way to far up,she had very long hair it should of been put back as she was running food.
Shannon edwards . 2024-07-27
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Only one beer on (Pedigree) so I won't be rushing back
Richard Mott . 2024-07-21
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Met up with friends, and we had very enjoyable meals, staff also attentive regular asking all OK 👍 will be going again.
John Chadwick . 2024-07-21
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Friendly staff, relaxed.atmosphere, clean. Plenty of seating.
Kiran Chahal . 2024-07-12
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my daughter and I went one lunchtime and I could not fault the chap that served us. He was polite and eager to make sure we had a good visit. We both had the steak. The steak was cooked well and although rare.was not.tough to cut into. We enjoyed our visit and would come back again. My only disappointment was that the spicy burger was no longer on the gluten free menu.
All_night Reader . 2024-07-10
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Stopped off on way back to the midlands. Pleasant atmosphere, nice meal and pleasant service from Jade.
Simon Ward . 2024-07-06
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Booked a table, walked in and it was very dark and quiet. Two girls behind bar just stared at us whilst we waited to be seated. We went over to them after a little while of awkwardness. Told us to seat ourselves which was fair enough because it was very quiet. Waited for about 10 minutes before we realized we had to get up and get the menu (which was hidden) ourselves and order online.. would've been handy to know what to do as we expected someone to have explained that to us. Food was nice and quick, drinks were watered down with lots of ice. No one came to check if everything was okay. Just a lack of basic customer service skills. Quite disappointing. The one young girl seemed very moody and didn't smile once. Weird atmosphere.. don't think id recommend. we felt uncomfortable. But that might just be us.
Warren . 2024-07-03
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2 time coming and everything was perfect
Jodie Hughes . 2024-06-30
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Nice enough place, OK, pub decor, very nice staff. The food has changed over the time we have been going, smaller portions, and reduced menu. But still good, PS, be careful, a large glass of vino will set you back £8 ! And yes you can get a decent wine for £8 a bottle in tesco.
John Evans . 2024-06-30
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Family meal out we all enjoyed the food and had great service from the staff. Mix grill was fantastic
Bill . 2024-06-29
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We really enjoyed our visit, the food was hot and well cooked. The staff were welcoming and very pleasant. There was only one disappointment and that was the fish had run out and my husband had to have the gammon instead. All in all we really enjoyed our visit.
Sue Greenaway . 2024-06-27
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Service spot on and lovely workers behind the bar, always have a smile on their faces :)
chris evans . 2024-06-25
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The staff are so friendly very warm welcome and beautiful food quick service and the manager vinny is absolutely awesome. Highly recommend
Lewnes Kirsty . 2024-06-24
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Great food and service as always
Joe Passant . 2024-06-24
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Great service, quick food and very good price
Jonathan Richards . 2024-06-17
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Fabulous service great food. And lovely atmosphere. And jade served us. She was friendly polite and able to have a laugh. Which is a rare thing.
Shaun Sarson . 2024-06-17
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Great food and fantastic customer service as always
rory sheen . 2024-06-17
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Place is always closed everytime I go. Staff are out the back. Please update opening times.
Jim Ryan . 2024-06-11
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Really nice lunch while passing through Welshpool, an extra bonus for me is they have neck oil on tap!! I recommend the ultimate chicken burger. Jade who was serving behind the bar was great.
Whiskey . 2024-06-10
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The pub itself is lovely and the staff helpful and friendly. However the food wasn't too good. The lasagne had hardly any flavour and the hunters chicken was dry and didn't seem to be put together too well.
Ann Powis . 2024-06-09
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A group of us about 18f have been visiting Smithfieldbell for the last 20 years. We visit on our arrival to Wales and on our way back home. We have seen many management through out our visits. But this time most of our friends were disappointed with the quality of the food It was over cooked... Especially the fish and chips Smaller Quality .....Small portions We did mention to the staff but they were not accommodating.. Which was a shame... Basically our group will not be going back... As we found a nicer Pub which has... Larger Portions.. Quality Food Friendly Staff Shame for SmithfieldBell Welshpool They lost Our custom.....
Kirti K . 2024-06-04
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A group of us about 18 have been visiting Smithfieldbell for the last 20 years. We visit on our arrival to Wales and on our way back home. We have seen many management through out our visits. But this time most of our friends were disappointed with the quality of the food It was over cooked... Especially the fish and chips Smaller Quality .....Small portions We did mention to the staff but they were not accommodating.. Which was a shame... Basically our group will not be going back... As we found a nicer Pub which has... Larger Portions.. Quality Food Friendly Staff Shame for SmithfieldBell Welshpool They lost Our custom.....
Kirti Khambhaita . 2024-06-04
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Lovely meal. Friendly staff. Service excellent.
Purple Sparkle . 2024-05-31
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As a group we normally use smithfield bells twice a year. Most of the time food is fine, basic and good place for a group to gather. This time however it was different. Quite a few of us ordered fish and chips, over cooked fish or rather re cooked fish was terrible. We tried to bring to the attention of lady who seemed to be managing the place, she just said well that was cooked. We went to get some beers, they were not cold from the tap agin she said its fine no one said anything. So sorry smithfield bells, after many years of bringing many groups we don’t feel like returning
RKhamb . 2024-05-29
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Decided to give this place another go but nothing has changed beer not got maney run out kitchen was just shutin when we came out about 645 had food was OK but choice of what we wanted was not available so will go back
Trevor Constable . 2024-05-27
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Very friendly welcoming staff, excellent service, didn't have to wait long for my food. Lovely food. Would definitely return in the future.
Jayson John . 2024-05-24
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Everything one would have expect of a Marston's town pub - except no draught Pedigree, or other beers
Douglas Hacking . 2024-05-24
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Had a very nice dinner here.Staff very helpful,polite,friendly.
Roger Davies . 2024-05-23
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Didn't have a lot of choice for vegetarian and intolerance. Very overpriced!! Won't go there again 🤦♀️😳
Dawn Abel . 2024-05-21
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Decent workaday pub meal with friendly staff. I had the mixed grill which was a reasonable £15 or so. I asked for it to be cooked “medium” and it all came “well done” though. Plenty of room inside and out, although outside seating didn’t have any shades. Also had a good quality play area for kids.
Mike . 2024-05-18
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Couldn’t fault it. The young lady who greeted us on arrival was very professional and kind. Food was ordered without any problems and arrived quickly. It was very well presented and hot and very tasty. Reasonably priced aswell. Will definitely visit again, sooner next time. Thanks for a great dining experience 😀
Sharon Lee . 2024-05-11
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Food was lovely. Waitress at our table had zero people skills Dumped our food without speaking Collected our plates, didn’t even ask if we enjoyed ,have we finished just marched up to the table and whisked the plates from under us Off putting to say the least. We like a friendly face. There isn’t one here anymore now the other lovely welcoming waitress seems to have left
B6113MUkkkk . 2024-05-10
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886 Opinions
We attended for Valentines weekend as two couples. In order to stop the husband of the other couple recognise this we went into quite goofy disguises that the bar staff and other people within the bar realised found that they were quite amusing once they realise the purpose for us wanting to do that. Everything went to plan and even the bar staff were in fits of laughter at one point - it was just a magical enjoyable moment. Regarding the actual hotel rooms. They are charming and some very large. The staff cannot do enough. We had a small problem as I am over 6’3” and difficult to move in top floor. The next morning we were moved to an upgraded room, large and comfortable; at no extra charge. The meals were good. Nice choice of breakfast! We will return.
1793 Opinions
Fairly basic room but just what we needed, would have liked a fridge though. Breakfast was lovely, really accommodating of vegans and service was ace
1413 Opinions
I like this boozer but her indoors doesn't. Which would be fine if she just stayed indoors but she doesn't, insisting on coming to the pub with the gents. Absolutely shameless!
337 Opinions
3rd visit, we love it here, staff/venue/food all excellent. Village is lovely to wander round, lots of lovely walks and when you need to stop for a refreshment the pubs are full of friendly locals. Lots of places to visit, very central for so many places