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3.5

Based on 1.825 opinions finded in 3 websites

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Nº 547 in 609 in Powys

Nº 182 of 192 British in Powys

CUSTOMERS TALK ABOUT DISHES WITH..fishladyporksaladlambpaymeatbreastcoffeegarlicpieoldcookedbeautifulcheeseroastbrainssandwichhambaconsteakchicken

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Stated here in one of the courtyard rooms which was fine. Breakfast was extra but again was fine. Given the cost was reasonable value for money.

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Jim Wilde . 2025-05-27

MORE AT Google

Called here Sunday, booked en route from Swansea and no confirmation came through but we were welcomed and seated without issue, lovely setting and staff were all lovely, Sunday roast was lovely however my pork dinner was missing crackling and stuffing(stuffing arrived when pointed this out), what I was shocked by that a glass of rose spritzer was £10.15, I wish I'd known this before having 2, crazy price to charge, would return but wouldn't order the vino again

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Kelly Douse . 2025-05-26

MORE AT Google

Fabulous pub with excellent food and service. Will definitely be back!

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Danielle Fitchett . 2025-05-24

MORE AT Google

Very nice changes being made. Manager is lovely and helpful. Made us feel very welcome. The food was exceptional. We will be returning

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E Handy . 2025-05-23

MORE AT Google

Very happy with the service and food! Everything was tasty and hot! We’re so happy that we decided to stay here for the night as everything was great! Thank you to all the staff you’re all amazing

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Rhia Foley-O'Dare . 2025-05-22

MORE AT Google

I had a great experience at the Wellington Hotel. The food was delicious and served fresh. The staff were friendly, helpful, and made us feel welcome. Everything was clean and well-maintained, which made the visit even more enjoyable. I would definitely come back and recommend it to others.

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Megan Davenport . 2025-05-22

MORE AT Google

Booked room through third party for my elderly disabled parents with mobility restrictions . Upon arriving the room was unsuitable as stairs were to much to cope with the third party did not forward the additional information to the Wellington so they were unaware of any needs but credit to the staff they went above and beyond to rectify the situation and my parents had a fantastic stay and felt welcomed and looked after thank you

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Philip Davies . 2025-05-22

MORE AT Google

Didn't stick around to eat this time, lots of things on the menu were not available, we left before ordering, seems to be a regular occurrence these days. Dirty furniture. Disappointing

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Paul Diable . 2025-05-20

MORE AT Google

Stayed the night nothing to complain about and for the price was quite good tbh. Breakfast was very good. Just a couple of bits in the room were odd but think it was a retro fit bathroom eg taps on bath touching the wall were a bit tricky but that aside the bed and nights sleep were excellent.

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Nice BD . 2025-05-20

MORE AT Google

You may as well be invisible at the bar sometimes, the service is very poor, no urgency at all & you’re ignored. The man with short brown hair once spoke to his staff in an odd/jokey way that he needed help but didn’t persevere with it and just carried on at a snail pace speed. Toilets were not clean, huge puddle without a wet caution sign. Food was ok, nothing spectacular. Staff training could be a good idea!

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Hossen Solim . 2025-05-18

MORE AT Google

Went in at 5pm for Sunday roast. It turned up 40 mins later cold! Very disappointed.

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Tim Smithers . 2025-05-18

MORE AT Google

Food was cold. Raw vegetables. Sunday dinner is appalling for the price! Disgusting. Would not recommend.

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Michaela Evans . 2025-05-11

MORE AT Google

Bar staff were very friendly. Recommend it.

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Jay Campbell . 2025-05-11

MORE AT Google

went for my daughters birthday, very unsatisfied no roast potatos left for the roast dinner, decided to try seabass told no fish ended up not eating will not be going back. not great.

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Neil Shepherd . 2025-05-11

MORE AT Google

We were on one of our boys trips around different areas. We do them every couple of months and visit various pubs. The Wellington was on our list to visit,thourally enjoyed being there it was smashing. Spot on. 👍

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Bill Hedges . 2025-05-08

MORE AT Google

Had a table reservation for 12.30, and despite being a little late, we were told wait for food was at least an HOUR! When we asked about trio of roasts, we were told they had sold out by barstaff. My wife asked a waitress, who then confirmed they DID have trio’s available, so she asked for 4.. This was around 1.00-1.15 and we had to chase our food at 2.15.. When the food arrived it was actually very nice and we all enjoyed. We did ask for a water jug which never arrived but when we chased the glasses delivered we not clean.. Jury is out on this place, sorry…

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Paul Davies . 2025-05-05

MORE AT Google

The interior decor is a bit shabby, but nothing to draw your eye too. When we sat down the waitress told us food would be 30 minutes, which wasn’t an issue at all. We could order at the bar or via the QR code. We chose the qr code. Then the waiting began. 30 minutes before the DRINK arrived. I use the singular deliberately here, we were a table of four and only one turned up, 10 minites went by and i went to the bar to ask about the other three. The bar had a huge queue where you could see other customers were getting visibly agitated by their wait and the food wait time was now over an hour. I found a waitress and asked her to chase the other three drinks. She told me the barmaid was in the middle of my drinks. I sat down. 5 Minutes later, another DRINK arrived. We are now 40-50 minutes into our wait, and one roast dinner arrived. We asked again for our drinks, after another 5 minutes a man came out to ask what we ordered, and accused us of ording stuff they didn’t sell... Which is hard to do on an app that is a tick box system. He was extremely rude suggesting we had ordered from a different pub, i pointed out that the order went to your till and you were holding the order, so how can we have ordered to the wrong pub, he continued to be rude and at no point apologetic for the strange occurrence. This in of itself would be enough to leave a bad review, but then we received the other three dinners one at a time several minutes apart, and we still had to ask again for the drinks that the rude man didn’t make. A very lovely young lady 18 if a day came to the table, very pleasant, and explained someone else had forgotten but she would make it now and she did. It is a sad state of afairs when you immediately think you need to promote this young lady to front of house manager.

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Michael Payne . 2025-05-05

MORE AT Google

Dreadful service, the hotel manager and Marstons should be ashamed, serious re-training and shuffle of FOH staff needed. Advised food would be 30-40 minutes, no issues with that. 4 people at the table and we ordered via QR code at the table, 1st drink after 20 minutes and the next at 40 minute mark. By this point, 2 Sunday roasts were out as well. 45 minutes after ordering I was advised the pint of beer I’d ordered from the online menu was not available at the pub and that it had never been heard of, thrown a drinks menu and asked to find it (not there) and that it was my fault for ordering from another pubs menu? If that had been the case, my pint would be waiting at the wrong pub, not on a ticket in your hand. I ordered a pint that someone else had (also not on said drinks menu!). After another 10 minutes a very apologetic blonde lady (and the only personable server there) apologised, brought my friends lime and soda (we’re at 55 minutes now) and apologised that my replacement beer had been forgotten. At the 1hr mark the final 2 Sunday roasts arrived as well as my beer at which point I’d lost interest in it. I would advise everybody to avoid.

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Sean . 2025-05-05

MORE AT Google

Came for breakfast as it is advertised online, was told it’s only for residents which was not clear. Only leaving review as member of staff was so rude to us.

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Lauren Voight . 2025-05-04

MORE AT Google

Being made aware that our food might take longer due to staff shortages, we were impressed with the excellent service and delicious food.

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Lesley Goldsmith . 2025-04-16

MORE AT Google

Booked a table for yesterday evening at 8:30pm which I did online and had confirmation of the booking for myself and fiance. We had our drink order taken where we had a bottle of Merlot wine and between the time we had the bottle supplied to us and when we finished the bottle not one member of staff came to our table to take our food order. 40-45 minutes we waited. Nobody was around the restaurant area to even ask. When we decided to leave and go elsewhere, we headed to the bar area and asked to pay for our bottle of wine. There was no hesitation in this, payment was taken and that was it. Not even a communication piece from any of the team. There were 5-6 members of staff behind the bar - the hotel wasn’t busy either. So there was no reason why nobody could have taken our order. Disappointed to say the least as the last time we came here a few months ago it was absolutely great.

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Codi Wiltshire . 2025-04-13

MORE AT Google

Recently stayed here for 2 nights due to a sports event ending nearby. The room wasn't in the main hotel but out in the courtyard area. It was clean and spacious but fairly basic, possibly overpriced for what it was. Noise from people chatting at night was easily heard even though the windows were closed. We had food on both evenings. Can't say it was great, more like the standard pub chain fayre plus we had to wait but tbh I didn't really mind. Shame really as the pub didn't seem to be busy. Couldn't fault the service or the location. Pity it doesn't have its own carpark but there are several ones nearby with only a short walk away.

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Neil Ross . 2025-04-13

MORE AT Google

Had to wait 40 min for our food, when it arrived Pie pastry was overcooked very little meat in the filling. Curry was bland which should have come with Mango chutney and when requested was told they would bring some but it never arrived. Overall a disappointing experience.

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David W . 2025-04-11

MORE AT TripAdvisor

First time going here, just the off chance we asked if they had space and they did. The food was incredible !!! Staff were super friendly and the food came out within 10-15 minutes which was amazing for us with a fussy baby. The Sunday roast was impeccable and the portion size was perfect. Highly recommend and will definitely be returning when we come back to Brecon. First class !

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Charlotte Cooper . 2025-04-06

MORE AT Google

Extremely poor service, queued for 20 minutes to order as table ordering was down/off. After an hour, the meals arrived at different times taking almost 10 minutes for 3 complete meals to be on the table. Ran out of red cabbage and limited veg on the plate. 3/4 of the meal was cold, chewy and inedible. There was what appeared to be meat string and another foreign object in my son’s meal. I’d like to say the drinks were ok but the Pepsi had no/very little syrup. Dark haired lady behind bar was running round like a headless chicken trying her best and was very pleasant but the male behind the bar was rude and very unwelcoming. After spending £75.02, approx £15 was drinkable/edible. No receipt given despite asking due to “technical problem”.

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Nick Baker . 2025-04-06

MORE AT Google

An expensive weatherspoons but food is worse and so is the customer service.

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L Harper . 2025-04-02

MORE AT Google

Mother's Day...booked for 12pm. First were told our table was exactly where we requested not to be 😅, after a few minutes, issue resolved and orders taken, 4 roasts and a kids meal (no set mother's day menu - like advertised - just standard Sunday menu)Food didn't arrive until 1pm (how??). Then, we were brought the wrong food! And when ours finally came the waitress said "2 pork" - turns out, one was turkey...the pork and turkey didn't have stuffing, so we had to ask...then only 2 stuffing balls came out, when we asked again, we were told turkey doesn't get stuffing - we had to send a menu to the kitchen which states the turkey, does indeed come with stuffing....when the missing stuffing ball came, it was so burnt that neither fork or knife could dent it...this was swapped for something edible 😅... We also had to go and ask for condiments, horseradish, apple sauce and cranberry sauce, rather than being offered. really sad show. Staff looked defeated and embarrassed. Fairplay to Dom for applying a 20% discount without being asked, though I think charging anything for such a poor show was cheeky. Oh I forgot to mention the terrible, dirty presentation of the plates - definitely no 'pride in plate' check 😂. Can't believe the gm was also helping in the kitchen and was happy for these plates to get served. Hopefully the team there can get some training and pull things round,as I know how good the Welly can be (when they follow marstons high standards).

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Christian Kirk-Ellis . 2025-04-01

MORE AT Google

Poor, slow service. No eye contact from staff. Took a while to get drinks and order food. Food not piping hot. Asked for more gravy but came 10mins later after asking twice. Then i asked for the bill twice but nothing, then i went to the bar and waiting a good 10mins only to be told I had to go the other bar! So off I went and waited again! Then they couldn't work the card machine so called for someone else. Still didn't work they sent me back to the front desk where I originally started! No apology! I will never return!

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Mrs C W . 2025-04-01

MORE AT TripAdvisor

Fairly basic room but just what we needed, would have liked a fridge though. Breakfast was lovely, really accommodating of vegans and service was ace

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Holly Clark . 2025-03-27

MORE AT Google

Georgeous food and lovely attentive staff! Can't wait to return!

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Hannah Cocks . 2025-03-25

MORE AT Google

I had such a lovely time here!! Would definitely go again!!

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Jay McNamara . 2025-03-25

MORE AT Google

Had a lovely time with my family. Very accommodating, staff were friendly and the food was out of this world. Will be back very soon!!

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Amy Yarde . 2025-03-25

MORE AT Google

We had 4 delicious meals served with efficiency and politenes Thank you very much Wellington.

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Brian Watkins . 2025-03-19

MORE AT Google

The room was lovely in a lovely building and the bar and restaurant below seemed nice. I did however find the room incredibly cold, I had to run the heater in the bathroom all night to warm the room up, I’m not known for being cold either! the bath was also very narrow for a shower and would suit better with a screen rather than a curtain which sticks to you. The shower was also on a fixed point and due to the damage on the hose it wouldn’t sit in straight so it was hard showering all around. Admittedly I’m not a small guy. Basin taps were also incredibly close to the edge of the basin making them difficult to use. All cheap repairs/fitting rather than spending money to do it properly, I’m a plumber so I know what’s fitted! Scores are still high as it was a nice clean bedroom in a nice building and the staff I spoke to were all courteous and helpful.

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Stephen Court . 2025-03-19

MORE AT Google

Excellent all round experience.

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Brian Gill . 2025-03-18

MORE AT Google

Oh dear. Bit of a disaster tonight. Pretty much everything ordered, was off the menu. Out of 8 meals, only one was decent. No feedback from staff re very burnt burgers, rendered inedible due to the acrid taste. The staff however were great. After this experience. In fairness it would have been a very busy day as the 6 nations was on, I doubt I'll visit again

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Glenda Batten . 2025-03-16

MORE AT Google

Stunning open fire burning on arrival. Lovely hotel. Very welcoming. Rooms are clean and up to a lovely standard. Had breakfast which was very tasty.

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Amy Harris . 2025-03-13

MORE AT Google

It was 10/10 the meal was amazing ,special thanks to Alicia and vicky , would highly recooked for both service and food and very happy to return

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Rolf Trendell . 2025-03-10

MORE AT Google

Excellent food. Prompt and friendly service from Kiera and all staff

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Chris Spiller . 2025-03-09

MORE AT Google

Absolute disgrace poor customer service food was served cold was reheated and still served cold. Extra good items were paid for and not received not enough staff to accommodate customers

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sharon Mahoney . 2025-03-09

MORE AT Google

Great atmosphere with friendly staff, lovely selection of food, with nice rooms will definitely book again and even dog friendly which is even better

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Megan Roles . 2025-03-07

MORE AT Google

Service with a smile, incredible food lovely atmosphere would definitely recommend

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JASON DAVIS . 2025-03-07

MORE AT Google

Staff were amazing, one of them had a really difficult set of customers to serve. She was amazingly patient and helped the customer, the customer was a pain! I had to put my headphones in to stop hearing her voice. She took a phone call (on loud speaker) to her daughter, whilst the staff member was stood their waiting to take her order. Great staff and service. Thanks again

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Rikki Crossley . 2025-03-06

MORE AT Google

Very poor. Disappointed although not surprised after reading the reviews. Won’t be back.

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Emily Rose . 2025-03-04

MORE AT Google

Half the food listed on the menu was not on the plate

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Emma Hirschberg . 2025-03-03

MORE AT Google

Poor service, awful attitude by staff. Managment were useless in rectifying our problems (wrong order and lahe service). I would never return and neither will my friends, family or staff. Do not waste your money or time.

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Rhys Cannon . 2025-03-03

MORE AT Google

Went with a friend and had really high hopes walking in, positives it being dog friendly and lovely atmosphere. We were really looking forward to having a sunday roast.. as marked on the menue 'sunday roast available all day'. It was in fact not available all day.(7pm) What really ruined it for us is uncomplimentary service, no fork or knife given to us when food arrived and had to be asked for. I ordered halloumi fries with hot honey however the halloumi fries starter came to our table, when adressed and asked where the hot honey was, she pointed tot he chilli jam and said it was hot honey, which is was not. Also had to approach the bar and ask them where out drinks were once we were finished our food as they hadn't arrived yet, apologies from the staff however we watched our drinks sat behind the bar for a further 20 minutes before being brought to our table. Overall took over an hour for our drinks to be delivered, when they did arrive the teenage waitress spilt it over herself. Although a promise to mark the drinks off the bill was promised, it didn't take away from the experience. Wellington Hotel? More like Fawlty Towers.

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Katelynne Hopkins . 2025-03-02

MORE AT Google

We booked a table at the Wellington hotel brecon last night for my 40th birthday meal. We was seated fast even if it was in the dinning area and we had booked a table for the bar area, although our waitress seated us and just walked off without offering a drink order. After about 10mins I just went to the bar and got them myself, by the time I got back she had returned to offer a drink but I had already got them. The waitress then came back to take a meal order, I asked if they could swap out the 5oz rump on the mixed grill for a 8oz sirloin and I would be happy to pay the difference, she enquired and the answer came back no wich didn't sit well with me to start the night off. We ordered 2 8oz steaks rare with a side of onion rings instead and 2 starters, halloumi fries and garlic mushrooms in cheese sauce. The starters were OK, nothing special but ok although was served with no additional cutlery with wich to eat it. Maybe one notch above what you would expect at a weatherspoons The mains arrived and I'm not sure the chef knows the difference between rare and raw, this thing was almost as pink on the outside as it was in the center, there was zero seer on it and the fat was completly unchewable like rubber, chips wernt bad and the sauce was averagely ok. By the end we had left more than half a steak each because it was pathetic the onion rings were slimy and we had eaten one whole bowl of chips. Everything else was left as it was inedible and we left still hungry and contemplating buying a kebab. Probably due to the fact I was annoyed that they refused to make a small adjustment even though I said I would pay the difference I then started noticing faults such as the light fitting above our table being full of dust and not cleaned. To summarise I won't be returning, I paid £60+ for basically a bowl of chips and few peices of halloumi and a small bowl of watery mushrooms. Completely ruined my birthday meal experience and left my fiancé feeling guilty as she had hoped it would be a nice treat and felt she let me down but this was the wellies fault not hers. Last picture is what was left on the table

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DAN Ravensecurity . 2025-03-01

MORE AT Google

Sadly, this meal from here is up there with the worst I have ever received. We paid £21 each for Duo of Lamb and Lamb Pie. The waitress asked how we wanted the lamb and we said pink please. Then the meal arrived, to say the star of the show was the veg is not a joke. The lamb was 3 small slices and with the faintest tinge of pink, the pie? well the pie was inedible. I tried to cut into it with the knife but to no avail. I turned the pie over to find that is was soft and only just cooked in my opinion and when i cut it open, well it was like charcoal. I could not eat any of it. Im guessing it had been blasted in a microwave for waay too long. Overall this was a poor experience. We complained to the waitress and she apologised to us and if it was me at the place i would have been ashamed as a "chef" to send that out or even for the manager to come out an apologise.

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mark taylor . 2025-02-28

MORE AT Google

sunday lunch was incredible will done chefs, and a big thankyou to keira for her amazing service the entire time

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Kelsey Shepherd . 2025-02-24

MORE AT Google

Great food and friendly service. Second time eating here when in town. Fantastic friendly service particularly from Alicia. A credit to the establishment

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Chris Woodhall . 2025-02-23

MORE AT Google

Great stay at the Wellington staff couldn’t have been friendlier or more helpful.

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Rachel Izard . 2025-02-23

MORE AT Google

Chose the Wellington as it is only half a mile from a parkrun! But what a beautiful hotel. Really comfy beds, lovely staff and a delicious breakfast.

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Lisa S . 2025-02-22

MORE AT Google

1st visit today this year been previously many times last year and every visit we come all the staff are just amazing and so welcoming especially with our little parrot. Highly recommend the wellington and hope all the staff are well noticed for there hard work here. 5 🌟

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Tyrone Rahaman . 2025-02-22

MORE AT Google

Appalling! Service terrible, waitress came to table to say they were out of onions rings so they would bring garlic bread, we never actually asked for this! I ordered a ceaser salad and hunters chicken was brought over, when my salad finally arrived over an hour later and after my partner had finished his microwave sea bass it was some lattice leaves with fried chicken! Food was microwave and fried at best! Wine was awful too! Will definitely not be returning, looks nice from the outside but poor inside.

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Melanie Lowe . 2025-02-20

MORE AT Google

Went to lunch, was asked only to choose from a lunch menu which was fairly limited as the restaurant hadn't received a delivery. We both chose Steak, my companion unfortunately got a tiny piece. We're told that there was only one piece of steak left, she must have had the scrap which was left. as I said the choices were limited. As the menu stated it was £15.00 for 2 courses we decided to have a dessert, again very limited, the waitress suggested we look at desserts from another menu, which we did. When the bill came it was definitely not 2 courses for £15.00, i understand that we'd chosen desserts from a different menu but felt that was unfair, not our fault they hadnt had a delivery. This meal was a special occasion for a lady i care for, table was booked in advance, if they couldnt provide us with a variety they should have called us and given us the opportunity to cancel. Failing that they could have stuck to the £15.00 deal.The food was average. False advertising and extremely dissappointing. Sort it out. The waitress was amazing

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Debra Biljon . 2025-02-17

MORE AT Google

Lovely meal and stay at the Wellington. Thanks Alicia!

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Sally Thornton . 2025-02-15

MORE AT Google

Food was excellent, Alicia served us and was polite and super efficient

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Charlotte Pritchard . 2025-02-15

MORE AT Google

Really lovely meal and service!

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Becks Wybrow . 2025-02-15

MORE AT Google

Kiera was amazing tonight! Although we couldn’t get the burger we wanted she made sure we got something nice! 100% recommended

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Daniela Kleiss . 2025-02-15

MORE AT Google

Daniel was a great waiter and the food was very homely and delicious. We had pie

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Benjamin Bellamy . 2025-02-14

MORE AT Google

It was a lovely meal, served by kiera and she was absolutely amazing! very kind

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seren . 2025-02-14

MORE AT Google

Great base for the beautiful Bannau Brycheiniog National Park. Comfortable rooms and super friendly and efficient service tonight from Alicia and Vicky.

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Orr Lyon . 2025-02-13

MORE AT Google

Fabulous place to stay lovely atmosphere only problem had to ask for replenishing of toilet rolls coffee and sugar and milk every day ,spent 3 nights with no emptying of our bin and no clean towel ,embarrassing to ask for replenishing every day. Not the staffs faults cannot blame them in the bar or reception. Lovely people ,loved being in the court yard because I like a cigarette with a coffee , please stay there the staff were amazing .

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Jennifer Preece . 2025-02-11

MORE AT Google

Great service from Alicia in the Ellington Brecon..very friendly and attentive we will definitely come back.

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Maddi Cousins . 2025-02-07

MORE AT Google

Poric was a great host , very attentive.

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Mike Wallace . 2025-02-04

MORE AT Google

The hotel is so unique.rooms are lovely and clean and all the staff are great.best Sunday dinner I ever had

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Star Throne . 2025-02-03

MORE AT Google

Outstanding from start to finish. Alicia was a joy and the food was fantastic 😍

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J P . 2025-02-01

MORE AT Google

Very friendly and welcoming staff. Our waitress Alicia was particularly jolly. Spontaneous Sunday lunch as a pit stop on long drive. The trio of roasts was delicious. Busy buzz about the place. Nice old building right in the centre of town.

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Netty Fairweather . 2025-01-27

MORE AT Google

Lovely friendly staff with good food

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Stacey Jones . 2025-01-24

MORE AT Google

Great place to eat. Big thank you.

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John Fisher . 2025-01-23

MORE AT Google

Good hotel with a selection of amenities. Centrally located in Brecon. Room and en-suite were very clean. There is an on-site restaurant and bar, but we didn't visit either due to the short stay (2 nights). The restaurant appeared busy particularly on the Sunday. Staff were helpful and pleasant and happy to answer any questions we had.

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Craftbeerfan12 . 2025-01-21

MORE AT TripAdvisor

Upon arrival, everything seemed ideal. The staff were friendly and we were provided with the room key and had the location of our room, No.16, explained. We made our way there and settled in. Because I'd been at work all day, I fancied a shower only to find the shower head leaked and provided very little in the way of water except for all over the floor. That didn't particularly bother me because I changed the setting to another less effective one. The room was comfortable, absolutely nothing like the pictures, but still adequate. The tea making facilities were lacking anything but 2 cups, 2 glasses and 2 coffee bags. There were no tea bags, sugar or milk which isn't what you want after 3 hours of driving. We gave up on that and headed out. That night was horrendous. At about 5am, we were woken up by the sound of something scurrying and scratching above us. I initially thought it was birds but it was far too early and could only have been rats. Because of that, I couldn't sleep and was wide awake until we headed down to breakfast. At breakfast, we sat around for ages only to realise that you only had one member of staff on who was frantically trying to serve all the tables etc. There was a nice selection of items there, albeit the lack of orange juice because it hadn't been refilled. My partner, who hadn't slept due to the noise wasn't feeling hungry so I wasn't impressed that I still paid £8.75 for a slice of toast. After we'd eaten, I brought all the above issues to the attention of the member of staff who "noted" them down. When we returned, after spending the day hiking we booked our evening meal for 7.30.We returned to the room only to find we still had no tea making facilities. At dinner time, we browsed the menu and my partner ordered the breaded feta and I ordered the sticky chicken without the blue cheese mayo because of my allergies. We were then informed you were out of the feta, so she ordered the same as me. When it arrived they both had the blue cheese mayo which isn't good because it was mentioned about the allergies. Less than 5 minutes later, mine arrived minus the mayo which concerned me due to the speed they cooked the replacement. I ate it, wondering what was sticky about it. We then ordered out mains, I had the sirloin medium rare with peppercorn sauce and my partner opted for the cheese leak and potato pie but asked to swap the mash for the chips which was confirmed. The mains arrived but the pie came with mash so that was taken back. My steak was medium well but the wait meant the meal was going to be cold by the time my partners food came. I mentioned this and mine was replaced for a fresh one so we could have our meal together, as planned. They both came and mine was still not cooked right and my partners was so burnt that she couldn't even eat it. It almost looked like it had been kept warm or something because it was dry. This was shown to the poor girl serving us which she did apologise and looked embarrassed by it. Thankfully we were offered the meals for free and a pudding as an apology but it did ruin the meal and our evening. We had a few drinks and went back to the room for an early night due to not having much sleep the night before. Again, around 4am, the noises were back and we were both awake unable to fall back to sleep. We went to breakfast, all blurry eyed only to find there was less selection than the day before. The cooked breakfast was awful as well and we had to ask for butter. We ate what we could and left.

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Emlyn S . 2025-01-17

MORE AT TripAdvisor

Our room was quite warm and stuffy but the noise from the fans outside made it impossible to open the window. The mens toilet in the bar was out of order and no accommodation had been made for customers there was no toilet paper in the ladies toilets and my partner observed a female member of staff come straight out a cubicle and returned to the bar pouring drinks with without bothering to wash her hands with I just found to be dirty

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Hog Bong . 2025-01-17

MORE AT Google

Really easy process to book a table online. Polite and helpful staff on arrival. Bar and eating area were clean and tidy. Food was well cooked, nicely presented and was delivered swiftly to the table. Portions were great. Will happily return.

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Rob Arnold . 2025-01-13

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Service wasn't great had an email for free non alcoholic drink and was told they didn't accept it waited 20 minutes after our drink order was taken to then have to chase our drinks up as they still hadn't arrived. Food took about 45 minutes after receiving our meals noticed that the Sunday lunch was missing items when we raised it with a member of staff we were told they had run out of those items so why wasn't we informed of that. Food itself was really delicious. We wasn't offered dessert we had to ask for it . Like I said service not great but food delicious

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vicki evans . 2025-01-12

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Meal 1: Chips were very nice (5 chips were eaten before taking photo), that's where it ended. Hunters chicken was a fake microwaved shambles with a square piece of plastic cheese on top - not quite the monterary jack I hoped for also no bacon that I could see. Green veg was a lump of iceberg lettuce... Meal 2: Cheese, leak and potato pie, another mass produced thing that had been microwaved (and burnt in the middle), filling tasted nice). Asked for no peas but it came out with nothing except mash. Sent it back and it came back with 1 large carrot chopped into a few batons 😂 the biggest baton as pictured is basically half a carrot. The carrot in question was meant to be honey-glazed but it's just a floppy disappointment. By far worst meal I've ever had which is unfortunate as the place seemed nice, was told chef hadn't turned up and it showed. Refund offered and apologetic but I refused refund as didn't want to make them struggle more than they clearly are. Please do better

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Mixer Fistit . 2025-01-05

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Opportunistic visit for a late lunch. On arrival I asked for the lunch menu and was told he couldn’t find one and they were only accepting orders off the main menu! I didn’t question this and ordered, to then be told be the next table they had ordered the lunch deal. I then waited 15 minutes for a pot of tea, I asked the young female waitress could she check on my order and she said, without even checking “just wait it was coming”. Unhappy with this I went to the bar myself to find they had completely forgotten about the order. Then the manager who took the order then brought the wrong food over. The staff didn’t seem to get on and there was an atmosphere there. Food was ok, not worth the money, but the customer service was poor. Shame as I use to always visit when in Brecon, I recommend the Brecon Tap opposite, much better food and a very warm welcome.

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140971Louise . 2025-01-04

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Thank you for a great (New Year's day) lunch and the excellent service. Will be back!

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P Khamluean . 2025-01-01

MORE AT Google

Went for a meal with family and friends for some food before going out for new years, but wasn't the best experience as the food took over an hour to come out and looked as if it was thrown on to the plate and the top of the pie was also hard, wasn't the best as I've been there before and not had any other issues with it.

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melissa p . 2024-12-31

MORE AT TripAdvisor

Always a nice place to stop for a drink as it has a real fire and plenty of room. A good selection of drinks on tap, including some unusual ciders. Never had food or stayed here so can't comment on that.

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Kevin Arscott (The Walking Kev) . 2024-12-30

MORE AT Google

We stayed for a week. All in all a pleasant experience. Cosy hotel, friendly and helpful members of staff. Food is ok ish, but that depends on your preferences. Personally, I'm not into full English breakfast and was a bit disappointed in the continental breakfast. Not much choice there. Rooms and bathroom a bit dated, but very comfortable beds. The only really annoying thing for me was the fire door which was right outside next to our bedroom, room 5. A lot of people walked through that door and it always shut with a loud bang until late in the evening. Maybe, the hotel could try to put some form of mechanism in that door so it shuts slowly and more quietly. Also the windows in the hotelroom were extremely old and poor quality. They are single glassed, wet at all times (including the net curtains) and let in cold and noise. Time to replace them with double glassed windows that are insulated and stay dry. But I would come here again, it's a nice place in general. Thank you.

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Alex W. . 2024-12-29

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This is just an update following our visit in the summer (posted by “Malcolm”) to which the Wellington posted a reply asking us to contact them to discuss further. I duly replied - full email is below. They never replied. I can only think this was a dishonest ploy by the establishment to appear helpful in the response to the review and then just to ignore my email. This lack of care with service was very much in line with the Wellington’s behaviour during our meal. “Dear Wellington You requested I email you in response to the review we posted from “Malcolm” - that is actually my son’s name - the review was written by me. You asked for clarification on the baked cheese - the starters we ordered included both the sharing platter (with humus) and the baked cheese. Both humus and cheese were served with an inadequate quantity of bread - and we waited an age for additional bread to be provided. The additional bread even appeared on the bill! The team removed it when we challenged this.”

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Isobel Gray . 2024-12-22

MORE AT Google

My meal was swimming in gravy and the steak was of poor quality. The vegetables were cold and undercooked.

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George Leadbitter . 2024-12-21

MORE AT Google

Great place to stay, friendly staff and located well in the town centre.

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Shanghai Shane . 2024-12-16

MORE AT Google

Had a lovely evening with a christmas menu, food lovely, service excellent.

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hayley williams-price . 2024-12-14

MORE AT Google

Went for a roast with son and partner. Not busy. The roast came with seasonal veg, red cabbage roast potatoes, carrots and parsnips (plural). Very small amount. No red cabbage and no seasonal veg. One carrot cut done in length and we all had a slither. Same for parsnip. Had to ask for the veg twice. Ordered mag and cheese, didn't arrive. I had veggie sausages. Warm food. We ate as we hadn't eaten since morning. My sons partner found a hair on her plate. Not worried about this per se, except the overall experience was by now a bit of a joke. We got the seasonal veg and max and cheese bit no red cabbage. Eventually told none left. So by the time the veg arrived we'd eaten the rest. Told the waitress each time. Poor lady kept going to see chef. In the end we were charged full price. Waitress apologised throughout. We mentioned this again so she went to get the manager. We could see chef peeking around the corner. Waitress knocked off 30%. No manager. Really didn't care about money. Problem is so many reviews are the same or similar. Why do you not change. The least we expected was the manager or chef to see us. Instead left poor Waitress to do their job.

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mary m . 2024-12-08

MORE AT TripAdvisor

Great food and great service received. Nice friendly atmosphere.

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Ritchie davies . 2024-12-07

MORE AT Google

Just had are pre ordered Christmas meal Fabulous would definitely recommend it 😁.Also staff were great warm and beautifully clean and welcoming will be returning soon Thank you all cx

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Carole Makings . 2024-12-06

MORE AT Google

The staff were really attentive and lovely. The food was delicious - especially the cauliflower wings and vegan brownie. We had a lovely time, thank you!

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pixifiedbybooks . 2024-11-25

MORE AT Google

Central location, good food, friendly staff.

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Nick Clark . 2024-11-24

MORE AT Google

Love this place. Beautiful setting, warm welcoming staff, lovey atmosphere and great food. Staff were amazing sorting a large party for Christmas lunch and no issues.

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Sian Davies . 2024-11-24

MORE AT Google

The Wellington in Brecon is a great place to go for a meal. The food is delicious and well-presented, and the staff are very kind and attentive. The pies are full of flavor and the meat was tender and juicy. The mashed potatoes were also very good and they were a perfect complement to the pie. The chicken tikka with wild rice was outstanding 👌 The staff at The Wellington were also very kind and attentive. They made sure that we had everything we needed and they were always checking in on us to make sure that we were enjoying our meal. I would definitely recommend The Wellington to anyone looking for a good meal in Brecon. Here are some other things that I liked about The Wellington: * The atmosphere is very warm and inviting. * The restaurant is clean and well-kept. * The prices are reasonable. Overall, I had a very positive experience at The Wellington and I would definitely recommend it to anyone looking for a good meal in Brecon. Also dog friendly... plus treats 😋

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sian tawse . 2024-11-23

MORE AT Google

Gavin was a wonderful waiter. He gave fantastic recommendations and was such a pleasure to chat with. We truly enjoyed our experience for dinner.

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ANNA PORTEN . 2024-11-12

MORE AT Google

The experience was amazing, food was delicious. I loved the Sticky toffee pudding! Gavin took such good care of us, he was a delight!

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A Mile For Every Year . 2024-11-12

MORE AT Google

Stayed for 2 nights (Sunday 10th & Monday 11th Nov 2024). Check-in was efficient and went to our room. Upon entering we were pleasantly surprised with the room, but were hit with a wall of heat that was obscene. We found the radiator to be on full, but with the window open so we turned the radiator down to 1 and went downstairs for dinner. Food and drink was reasonable, but on returning to the room, it was still like a furnace. Tried shutting the window but it was stuck in position and didn't fancy banging it around at almost midnight, so made it through the night with very little sleep due to the room being like a hot house and the noise coming in from the street below when traffic and service vehicles past below the window due to it being stuck open. Breakfast was excellent value for money and upon returning from a long day in the hills I managed to free the window up in the evening, and found out that the only settings the radiator had was fully on or fully off, which then made the room cold. Checked out at 9am at the end of our stay exhausted due heat in the room and the noise from traffic. Could be a great place, but unfortunately let itself down on room maintenance for us.☹️🤔🤬🥱

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Colin Brown . 2024-11-12

MORE AT Google

Service from Alice was outstanding

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Morgan Ocallaghan . 2024-11-09

MORE AT Google

Alice was a brilliant server 10/10

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Laura Hopkins . 2024-11-09

MORE AT Google

I don’t normally leave bad reviews but was left fairly disappointed. The Sunday roast was quite underwhelming with a long wait time and seemed to be very overpriced for what I got with it… £16 for what I got in the photo. It could be me but was expecting a lot more

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Oliver Knell . 2024-11-03

MORE AT Google

Very tired after a week travelling, stopped in for a lovely 3-course meal. Excellent service from Vicky!

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Lloyd Owens . 2024-11-02

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