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4.6

Based on 244 opinions finded in 2 websites

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Nº 209 in 1383 in Leicester

Nº 22 of 116 Other cuisines in Leicester

CUSTOMERS TALK ABOUT DISHES WITH..cupcakecoffeecreamcupcakescakebeautiful

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Our first time visiting here with our grandma for Christmas. Our grandma said the scone was the best she's ever tasted! Wendy and her team do a fantastic job, the service is spot on, lovely decor inside and the afternoon tea was absolutely delicious 😋

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Ray Ray . 2024-12-13

MORE AT Google

Chose to eat here whilst waiting for my doggies groom. Lovely place, tasty food & drinks...mid-century beautiful

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Sarbjot Sandhu . 2024-12-06

MORE AT Google

We stumbled across this place & we were pleasantly surprised. Lovely retro decor, relaxed atmosphere, excellent coffee and hot chocolate (my partner said best hot chocolate he’s had) and the cakes looked incredible and homemade although we didn’t try one. Pricing was reasonable as-well. I only wish we lived closer to use this please regularly.

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Sian Baxter . 2024-11-07

MORE AT Google

This exceptional bakery stands out as one of the finest in Leicester, characterised by its remarkable staff and outstanding offerings. The team is not only welcoming and attentive but also demonstrates a genuine passion for their craft, ensuring that every customer feels valued. The food served at this bakery is nothing short of exquisite. Each item is prepared with the utmost care and attention to detail, guaranteeing that everything is fresh and delicious. From artisanal bread to delectable pastries, every bite reflects a commitment to quality and flavour. This bakery truly deserves its reputation as one of the best in the area, and it is an absolute must-visit for anyone who appreciates high-quality baked goods.

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THE PC EXPERT LEICESTER . 2024-11-05

MORE AT Google

Lovely scones! 10/10 buttery and crumbly and delicious. Fresh and warm from the oven. Sweet little bakery. Cosy inside. Nice staff. Would return again for those scones!

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Maryam . 2024-10-16

MORE AT Google

Latte and Mocha were both very nice. The selection of items to eat seemed limited (based on display boards), but there might actually be a menu with more items available somewhere (based on other Google map reviewers listing items I wasn't aware of)

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Shiraz Esat . 2024-10-16

MORE AT Google

Really nice bakery with delicious freshly baked goods. So good to order some gluten free baking and it not be a brownie or lemon polenta cake. I picked up a couple of gluten free chocolate birthday cake slices and they were fantastic. I ate one the day after I bought it and it was still so fresh. Got a regular blondie and brown butter cookie for family and they loved them too, thank you

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Pardeep “Pardeep D” Duggal . 2024-09-16

MORE AT Google

Wonderful and helpful staff. This place is a hidden gem and is definitely a must visit in Leicester!

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Abid Hamlani . 2024-08-27

MORE AT Google

Lovely place for brunch and picking up any sweet treats! Service is also great.

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kk kk . 2024-08-01

MORE AT Google

The cakes are beautiful,and they taste delicious.

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wayne halford . 2024-06-09

MORE AT Google

Brillant café! I’ve been there a few times already for both dine-in and takeaway. The cupcakes and coffee are always on point, especially the black bottom one. I like that they have high and low tables. There are mini corners, ideal for customers, like me, who want to have a cozy space to read or write a diary over a drink or nice food. The interior is just too cute! Definitely need to check it out if you haven’t so. Always lovely service!

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Soonyata Mianlamai . 2024-05-18

MORE AT Google

Really cute place with nice staff

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Hope . 2024-05-02

MORE AT Google

The Skylark Bakery 🥮 I love trying out a new bakeries, especially when they come recommended by my bestie @rikkins88 @theskylarkbakery is such a CUTE lil bakery, and offers some amazing goodies! We got a few to try over a coffee, and took home some beignets to try with the family too 😋 It's a lovely place to hang out, however it can get pretty busy at times too! Shown: •Black Bottom Cheesecake Cupcake •Birthday Cake •Mocha •Pistachio Beignets A bakery I would visit again for brunch next time! #SoniPandaEats

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Soni Ghatt . 2024-04-15

MORE AT Google

I took my mum & dad for afternoon tea for Mother’s Day & we were sadly left disappointed with the experience. There didn't seem to be any heating on & so we were cold the whole time we were there. We found that the tea cups were dirty (so we ordered coffee so we didn't have to drink from those cups), and the food was very mediocre in both flavour & appearance. It was such a shame as we'd been there for afternoon tea before about two years ago (on a Saturday) & it was so nice and we really enjoyed our experience then. We understand how busy it was, due to Mother’s Day, but unfortunately we didn’t think it was worth the money.

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Lucy . 2024-03-11

MORE AT Google

This bakery, it’s staff and their baked goods are amazing. I’d highly recommend this place to anyone and everyone, even if it means travelling a bit to get there!

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Jeevan Atwal . 2024-03-03

MORE AT Google

Lovely little cafe, beautiful cakes and food. A little slow on service but not bad because the environment is lovely to sit and wait in.

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Alice truth . 2024-02-15

MORE AT Google

A lovely cosy place in the heart of Leicester. All food is halal, freshly cooked and great quality. The cupcakes are divine, the coffee is delish

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Aamina . 2024-01-28

MORE AT Google

Lovely cute little bakery/cafe situated in the popular Clarendon park area. There is limited seating but the place has a peaceful atmosphere. We came here for lunch, both sweetcorn fritters and turkish eggs were delicious! Slightly longer wait times than usual for the food to be ready but happy to wait as everything’s freshly made. Pleasant experience!

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Love Food blogging . 2023-12-21

MORE AT Google

This is an awesome place. Visited for the first time and blown away with the cakes!! If you haven't been you're missing out, big time.

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TimboLimbo . 2023-12-06

MORE AT TripAdvisor

Great brunch and coffee, took 2 scones to take home which were lovely too! However it was a very cold day and the staff kept the front door open which seemed odd as there was a huge draft which made our food cool down very fast.

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Emmer C . 2023-12-01

MORE AT Google

Love skylark- best gf cupcakes anywhere. Love the current menu. The soup special was amazing!

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Kerry Mannion . 2023-11-26

MORE AT Google

Delicious and different brunch offerings. We had the Turkish Eggs and the sweetcorn fritters. Both really tasty, although an extra slice of toast to mop up the gorgeous garlicky yoghurt would have been even better. Really fragrant Earl Grey tea. Service was very slow, even though the café wasn't busy, hence dropping a star. Will definitely be back, as want to try more from the menu.

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Lisa Bingley . 2023-10-22

MORE AT Google

Amazing place. So cosy and great coffee.

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Emma Parry . 2023-10-21

MORE AT Google

Glacially slow service, but thankfully well worth the wait. Delicious brunch and tea.

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Graham Cobley . 2023-10-19

MORE AT Google

We tried the corn frittata, Turkish egg, cinnamon bun, Latte with caramel syrup. Quite a nice place with good tasting food. Too bad its opening times are so restrictive.

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Abhinav Kumar . 2023-10-15

MORE AT Google

Ordered the Turkish eggs and they were DIVINE, I am so obsessed. Delicious brunch bagel, and yummy coffee too. We came here from recommendation and were not disappointed, such a sweet spot and lovely staff, will definitely be returning !! 🔆🔆

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Ocean Size . 2023-09-01

MORE AT Google

Wendy made our beautiful wedding cake. It tasted and looked amazing.

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Carl . 2023-07-31

MORE AT Google

Nice, clean and relaxing coffee shop. Good service and food.

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Salik Z . 2023-07-09

MORE AT Google

Superb presentation and the ingredients are fantastic. Great prices, atmosphere, value for money and ambience. Hugely impressed.

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Khalid . 2023-06-25

MORE AT Google

Tried afternoon tea here for the first time and there were a nice selection of sweet treats. As part of the afternoon we were informed we were entitled to unlimited tea or coffee. I would say it would be better if we were entitled to any hot drink of our choice rather limiting the choice to only a tea or coffee. I would also add I expected that we would have been asked of our preferred choice of cupcakes but instead we were not asked of our choice. Overall the service was good.

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BJP . 2023-05-06

MORE AT Google

One of my favorite spots in leicester! The food is amazing, with very good ingredients, their sweets are delightful and their coffee is simply exquisite. The service is always so nice and helpful and the atmosphere is so peaceful. I normally order their avocado toast which is so mouthwatering but my friends have also ordered the brunch bagel or the Turkish eggs and their cupcakes which were all a 10/10! Could not recommend more!!

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Irene Krief . 2023-04-19

MORE AT Google

We were delighted to enjoy a relaxed and very pleasant afternoon tea at the Skylark today. The service was excellent, the environment was cosy and comfortable, and the food was fabulous. Happy to say, too much to eat and had to ask for take-home boxes. The butties were soft and fresh and tasty, and the scones and cakes were divine! Endless tea too! Thank you Skylark. Two Happy Ladies.

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Jean Jones . 2023-03-30

MORE AT Google

Had a delicious Afternoon Tea for four.Very good value and we all enjoyed it.Well worth a visit.

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Jayne Griffin . 2023-03-26

MORE AT Google

An absolutely brilliant cake from Skylark bakery. Each of the 3 tiers was incredibly tasty and it was an eye catching masterpiece

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Thomas Fox . 2023-01-05

MORE AT Google

Lovely local spot, plenty of room and very good food

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Jennifer Creese . 2022-12-08

MORE AT Google

Good coffee and some nice things to eat. Helpful staff, especially Naomi. Be aware, payment by card only.

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Gerard Phillips . 2022-11-16

MORE AT Google

Cute little bakery. A bit small but has some seating. Vegan options for lunch and vegan cupcakes available!

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L B . 2022-11-07

MORE AT Google

Ordered a gluten-free layer cake and it was absolutely delicious, also the staff has been very friendly and helpful with any questions!

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Sander Aarts . 2022-10-15

MORE AT Google

Best cupcakes, always look pretty and taste delicious.

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Polly Kyprianou . 2022-09-29

MORE AT Google

Great place cannot fault the helpful staff and the coffee and cake were so good we had seconds. Go see for yourself!

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Sharon Gratrix . 2022-09-09

MORE AT Google

Lovely cakes and drinks. A small, friendly cafe.

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Dee . 2022-09-07

MORE AT Google

Really nice afternoon tea on a Sunday! The staff was very friendly and the cupcakes and scones in particular were delicious. The black bottom cupcake was perfect.

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Kaitlin Buerge . 2022-09-04

MORE AT Google

My friend and I enjoyed an afternoon tea at Skylark @ £20 per head, which was very reasonable. There was plenty of tea, sandwiches and scones which 1were delicious. We were so full up we took our cakes home. We look forward to going back.

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DashvalleyUk . 2022-08-12

MORE AT TripAdvisor

We are not local to Leicester and were looking for somewhere to have a drink and a snack. We are not vegetarian or vegan but we passed the bakery and it looked so inviting we decided to drop in for a drink. They had a good range of teas . The tea was leaves and served in a pot. The buns looked delicious as we were debating they offered the lunch menu. On looking at the lunch selection it was so good we chose sweetcorn fritters with halloumi and avocado bagel. They were very accommodating when advised of allergies. Both dishes were both delicious. Unfortunately no room for a bun.

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crani . 2022-08-07

MORE AT TripAdvisor

Cosy, nicely decorated, lush, tasty and interesting dishes... a winning combination! I had the breakfast bowl and was more than happy with the portion size, as well as presentation and taste. Go and try it! You won't regret it. Oh, and the hand cream in the restroom is amazing!!

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CHEMIST A . 2022-07-17

MORE AT Google

This was my first visit to The Skylark Bakery. I will be going back. The scone with a pot of tea were perfect. It was also quiet, which is a plus. I particularly appreciated a proper china cup, saucer and plate!

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Helen Jones . 2022-07-15

MORE AT Google

Love it here! Such a cute place for afternoon tea. Also the cakes I’ve had made here for birthdays have been second to none! So many vegan options too.

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Emily Duncan . 2022-07-05

MORE AT Google

Layer cakes are not as pictured on their Web site. They are not tall and slender but short and dumpy. The cream toppings are icing sugar with butter/margarine (unable to tell) and gritty. Specific requests were not honoured- you can't see that until you have cut the cake! This is a 'Buyer be aware situation' warning. Sponge was tasty and guests were not aware that this wasn't the cake I ordered and they were impressed and satisfied with the cake that I was given. I did not share my complaints with the guests.

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pamela Liddell . 2022-06-21

MORE AT Google

Afternoon tea on fathers day very nice thanks

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John holidays . 2022-06-19

MORE AT Google

A comforting and cosy bakery that served us above and beyond expectations! Every small detail and thought has been carefully put to this lovely place in so many aspects; the leisurely pace of service but not slacking in the slightest and were attentive, extra hot water to refill your pot of tea (I regret not taking a bag of loose leaf the English breakfast), the interior giving a feeling of home and cleanliness was 10/10! Their branding also had a lot of personality and so so cute ! ;) We had afternoon tea and it was exquisite✨ the scones were the highlight for me, fluffy, perfect density and huge! It was a delight making our way through the different layers and definitely got us full, and actually had to take some home. Not to mention their baked goods are unbeatable. Thank you so much for having us, and we'll be back very soon :)

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Doanh Nguyen . 2022-05-16

MORE AT Google

Honestly the best bakery in Leicester. If you're vegan get yourself here asap. they have a massive menu and every single thing they do is amazing! Wendy has been gracious enough to do our wedding cake and we couldn't be happier their prices are amazing, especially considering the quality.

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mitchell kirkpatrick . 2022-05-05

MORE AT Google

Cute place. Took me back in time. The female assistant could have served with a smile.

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Kausar Sheikh . 2022-04-02

MORE AT Google

Popped in today, for lovely coffee and cakes. Really nice, and they brought water for the dogs! Highly recommended

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Jane Reed . 2022-03-27

MORE AT Google

Lovely Mothers Day Afternoon Tea. Great service and Friendly Staff

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Julia French . 2022-03-27

MORE AT Google

Had a lovely birthday 🎂 treat here last week.. afternoon tea sandwiches scone with little pots cream and jam. 3 different cakes my god were lovely. And staff were very nice.

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kerry jones . 2022-03-22

MORE AT Google

Stopped in for a quick coffee after buying some running shoes down the road. Never been before. Excellent cappuccino - perfect temperature, smooth foam, delicious coffee, and the right amount of chocolate. Lovely setting and polite staff.

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Samuel Finnemore-Payne . 2022-03-12

MORE AT Google

This is probably a great bakery, however, our experience was tainted as the afternoon tea that was booked did not cater for everyone even though we gave our dietary requirements. The replacement for it was nice, but was not afternoon tea. The scones and cakes were great, however the cream was runny not thick or clotted. We were asked to pick a cup cake each, however, only two choices for vegan and one ran out. Staff were polite, but were busy and in the end we made do with one pot of tea. The manager apologised for the mistake with dietary requirements, however, it did ruin the whole experience.

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Jujar Singh . 2022-02-26

MORE AT Google

Afternoon tea was delicious and was one of the best scones I've ever had. Staff were really friendly and helpful too

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Mary Turner . 2022-02-20

MORE AT Google

Excellent delicious cakes, lovely Teas. Well worth the price. Only gave a 4 though as I was in at opening and the tables had not been wiped down ready for opening

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Aaron Blake . 2022-01-19

MORE AT Google

VERY DISAPPOINTED (5 visits/orders) Taste - Gone downhill Wait times- Quite long even when not busy. Price -TOP END/Overpriced for what you get. There was once a time I could convince myself that the high prices and questionable service was worth paying for the good taste. However, if the last 4 orders are anything to go by it really isn't. Either they've changed kitchen staff or cheapened the ingredients but one thing is for sure, the quality of the products just hasn't been there for a while. I hate writing such a review, but I'm afraid there is only so much disappointment one can take. PS Your staff range from really nice happy people, to quite arrogant with a superiority complex. Not a good vibe to give off to customers.

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Ty . 2021-12-22

MORE AT Google

I ordered a cake for my son's birthday at short notice (due to another Bakery messing me around) through Wendy at Skylark Bakery and I am so happy that I did! My wife and I ordered a themed cake through her website, which was really easy to do. She exceeded our expectations with the presentation of the cake and the taste of the cake was amazing! My little boy loved the cake and the whole family polished the cake off. Genuinely one of the best cakes I have had for a very long time and the pictures of the cakes she has on her website does not do it justice until you see it for real. Highly, highly recommend it to try it for yourself.... So glad we have found this hidden gem as our go to place for treats!

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S J . 2021-12-19

MORE AT Google

Fantastic customer service and great looking cakes!!

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Jess Ijebor . 2021-11-06

MORE AT Google

Friendly staff, super helpful to me as a new resident. The tea was great too!

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Drea Llu . 2021-10-01

MORE AT Google

I have been to Skylark on a number of occasions and had to try the afternoon tea... it's all presented so well with beautiful china, and the afternoon twa stands are mouthwatering. The portions for the price are such good value and the food is fresh and delicious. We had excellent service from the staff. It was a real treat and a lovely way to catch up with my friends. Cannot recommend highly enough.

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Rachel C . 2021-09-26

MORE AT TripAdvisor

Had a lovely afternoon tea with my two boys & partners food was excellent would definitely recommend👍

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Lynn Huntley . 2021-09-26

MORE AT Google

Extortionate prices do not justify extremely mediocre, flavourless bakes. It's a real shame and won't be returning.

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Anon . 2021-09-19

MORE AT Google

Gave this place a try this morning for a coffee on my dinner break nice coffee but very surprised that people are still not accepting CASH ! also considering they weren’t busy the service was very slow….

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Karl lee . 2021-09-09

MORE AT Google

Went for afternoon tea my daughter & son in law took me as a treat for my birthday 😋😋😋

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Annie 24 . 2021-08-31

MORE AT Google

Cakes were delicious, loved the loose tea in a teapot.

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Angela Newitt . 2021-06-30

MORE AT Google

The team from skylark were so helpful and accommodating when ordering a wedding cake and an assortment of cupcakes for my wedding. Nothing was too much trouble and everything was taken care of, I was kept informed and updated throughout the whole process and left me with one less thing to worry about regarding wedding planning. Can’t praise skylark enough!

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Trushal Pandya . 2021-06-12

MORE AT Google

Such a beautiful place with amazing service and amazing afternoon tea! Everything was perfect from the coffee to the cake to the portions! Will definitely be coming here again! Thank you to waiters and waitresses they were so polite and helpful!

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Miriam O’Boye . 2021-06-07

MORE AT Google

Amazing sandwiches…. Great cakes

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ben wolf . 2021-06-04

MORE AT Google

Wonderful ambience cakes and service

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David Overton . 2021-05-28

MORE AT Google

I had to cancel an order for an afternoon tea box at the very last minute due to illness and Skylark Bakery could not have been more helpful or more understanding. When we did finally manage to rearrange it, an excellent selection of sandwiches and cakes were thoroughly enjoyed! Thank you Wendy and the team, we'll be back for more 🤣

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Helen Nutt . 2021-04-10

MORE AT Google

Yummy cinnamon buns. Defo going there again.

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kiran kainth . 2020-12-13

MORE AT Google

Unbelievable cakes, great atmosphere, really lovely people. Great for lunches too. Can't recommend this place enough.

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Paul Farrell . 2020-12-13

MORE AT Google

I enquired about Afternoon Tea for my wife’s 40th Birthday. I cannot recommend this Bakery enough. Excellent service, lovely food and extremely generous portions. Bakery also offered a delivery service. Look forward to visiting again

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Festa . 2020-12-04

MORE AT TripAdvisor

Visited for beforenoon tea. Absolutely fantastic.

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Jackie Bridges . 2020-10-01

MORE AT Google

I used to live around the corner to Skylark and have been visiting since they first opened. The quality of their cakes are second to none and I love the range of flavours on offer (always varies and usually includes vegan and gluten free options) My wife and I enjoy the quality of the baking so much that Wendy made our wedding cake too and she was very thorough and helped us immensely in the design and flavours for each tier. In addition we thoroughly enjoy their savoury offerings and their coffee is delicious too.

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P3803HBchristophers . 2020-09-25

MORE AT TripAdvisor

Found this cafe one day when looking for a place to lunch with my friend.. we loved everything about it and accidentally left with a box of amazing cupcakes.. After a second trip yesterday, I’m planning on booking for friends to have afternoon tea.. The food is exceptionally fresh as home baked and super tasty.. would very highly recommend a visit.. I love it!!

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Nicola-j-74 . 2020-09-12

MORE AT TripAdvisor

Food was very good and well presented. Coffee excellent. Cup cakes amazing!!

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Wendy Dunn . 2020-08-22

MORE AT Google

Went here for the first time on Saturday for afternoon tea for a friend's birthday and the staff were brilliant! I called to ask about parking and my friend booked a table for 6 of us through Instagram and it was so simple. We got there early to surprise a friend and the staff set up a table as soon as we got there and offered us a drink while we were waiting which was lovely. They have vegan and dairy free options for food and milk which was brilliant for our group because we had one vegan afternoon tea and one who had soya milk so they cater for everyone. They also had vegan, gluten free and dairy free cupcakes so they cater for all food allergies. Afternoon tea was £15 each for lots of food! You get English breakfast tea included as well as: sandwiches, scones, brownie, Aero cheesecake/tiffin and a cupcake of your choice from the bar at the front. There's something for everyone here! Lovely setting for lovely food. Would love to go back again when I'm next in Leicester!

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Natasha Lane . 2020-03-16

MORE AT Google

So good! Fluffy scones. Beautiful areo cake!

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Fatima Variava . 2020-03-14

MORE AT Google

Me and my partner go here as often as our waistlines allow, the cupcakes are to die for and we have taken as many people as we can to the afternoon tea, it is a truly a homely bakery, the staff are super friendly and it is just terrific, I cannot speak too highly of this establishment, it's a true gem

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HSC_NicolasRage . 2020-03-06

MORE AT TripAdvisor

Just stumbled on this little place while out walking trying to catch the first real sunshine of 2020. Gorgeous tea and coffee selection, scrummy home made cakes to eat in or take away . Lovely waiting staff..I will be back soon..

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ANNIE Bear . 2020-03-01

MORE AT Google

Lovely little cafe...i always go to skylark when I want a treat and something a bit different. Yummy cakes and treats in a relaxing environment. :)

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Gavin Hornsey . 2020-02-23

MORE AT Google

I didn’t notice that their sign said they were closing early, after I accidentally fumbled with the door. I felt so bad and so embarrassed, and started to walk away, apologizing profusely- they invited me in with smiles and some of the warmest welcomes I’ve ever received, and let me purchase a cake for my friend from the back. Their kindness is just as good as their baked goods!! So excited to go back (during the correct times this time!)!

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Madambub . 2020-02-05

MORE AT TripAdvisor

Friendly with good service and food

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Julia Meynell . 2020-01-30

MORE AT Google

Lovely tearoom - coffee was excellent ☕

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Pauline O'Sullivan . 2019-12-14

MORE AT Google

Nice food and good coffee. Offers gluten free options which is nice. Staff very helpful.

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matt grant . 2019-11-01

MORE AT Google

Sweet little tearoom with handmade cakes etc.

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Stella Memory . 2019-10-20

MORE AT Google

Had afternoon tea here today. It was a homely vibe with beautifully presented food generous portions and above all was absolutely delicious!

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MyLea101 . 2019-10-19

MORE AT Google

Lovely place with a great atmosphere and friendly staff. Food is really tasty and portions are generous. I would recommend that you book in advance if you're going at the weekend as the place can get busy. Don't forget to pick up a loyalty card on your way out!

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C B . 2019-10-19

MORE AT Google

Yummy cakes and lovely atmosphere

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Katy Whitlock . 2019-10-13

MORE AT Google

We went for tea and cupcakes this afternoon. Lovely to drink out of china cups and the cupcakes were delicious. Friendly service and a lovely atmosphere.

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Raggyrae . 2019-10-06

MORE AT TripAdvisor

Incredible, really tasty and imaginative cakes. Really lovely lunches too. A lovely atmosphere. Definitely worth a visit.

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dannymB7748ZL . 2019-10-06

MORE AT TripAdvisor

Just had afternoon tea here, our first visit and was absolutely gorgeous. Was part of a birthday surprise for my elderly mum who says its the nicest shes ever had. Will def be back.

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Suzanne Rankin . 2019-09-29

MORE AT Google

Worth a visit if you’re in Leicester and staying in Clarendon area. It’s such a cute little cafe and they offer a great selection of teas and (vegan & gluten free) yummy cupcakes. We visited last weekend on a Saturday and it was quite busy. I had the apple and blueberry muffin & Morrocan tea and enjoyed it. Would definitely visit again if I’m in the area!

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Katxo18 . 2019-09-29

MORE AT Google

Beautiful afternoon tea, all made on the premises. Lovely environment would definitely revisit!

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Philippa Pickering . 2019-09-27

MORE AT Google

Lovely place, nice coffee and beautiful cupcakes :)

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Weronika Kolinska . 2019-09-17

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Went here on a break from gardening, won't return as the prices are a bit steep compared to other places we've been. Sausage cobs were nice, but we ordered 2 hot chocolates with cream and flake and for the price we expected it to be a larger mug as other cafes that we've had the same drink in serve a decent sized mug for the price this was but it came in a small mug and unfortunately when the drinks came to our table only 1 had cream and a tiny amount of crumbled flake bits, it was explained there was only enough cream for 1 of our drinks, in which case I'd of appreciated being informed of this before my drink was made so I could order a tea instead, I was told he would come over with the refund in the price difference which was 70p, however he didn't come back with the refund so I went to the counter when we'd finished and had to stand and wait whilst he took an order to a table, he returned then did something else then took something to the kitchen, I thought I'd be there another half hr by then ! When he finally came back he picked up his food order pad and pen and proceeded to ask if I was ready to order ! I reminded him about my refund and he went to the till and returned with 25p , It's clear this guy can't do simple maths as the large board was behind him with the prices nice and clear yet he worked out I was owed 25p not 70p. I told him he was wrong and he turned and stared at the board again I then told him it's a 70p difference before he made another mistake. He then gave me another 50p because he can't add up so had now given me 75p so being honest I gave him the 5p back and left. Seriously if staff that are working with customers face to face can't inform them something isn't as expected with their order and can't do simple maths then maybe they should try a different job.

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4.5

507 Opinions

location-icon37 Francis Street
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I was looking to have a custom cake made for my sons Spider Man theme birthday party. I had a very detailed design specification that Baker St Cakes followed and executed so well!! Not only did the cake look amazing but it also tasted amazing too!! Very impressed with design, quality and service!! Thank you so much for the beautiful cake, it was the finishing touch to our themed party.