The Sir Charles Napier in South Oxfordshire - Phone Number, Reservations, Reviews

We booked a table for 3 people at 1.30. We arrived at 1.25 and it would be difficult to say we were “greeted” it was more of a grudging acknowledgement. We asked to go to our table but we’re told (not asked) to sit in the garden and have a drink. This not what we wanted to do but felt we had no choice. Having been served with the obligatory pre lunch drinks, we waited for someone to take our order……. and we waited. Finally after 20 minutes I approached a staff member who was chatting with her colleague and asked politely if someone could take our order. I received the curt response that someone would be with us “soon”. After another 20 minutes we decided enough was enough. I approached the same staff member and said we wanted to leave and I went to the bar with her to settle the bill for the unwanted drinks. (I was not going to risk another long wait to pay the bill in the garden). My reasonable expectation was that there may have been some mild curiosity as to why we were leaving. There was nothing. I have lived and worked in many countries and have enjoyed hospitality in many forms. I have never experienced such poor service or treated so discourteously. 45 minutes after arriving, we left. It was meant to be a farewell family lunch before I left for the Middle East and not to return until Xmas. A day ruined by some very rude people.

We go regularly to the Napier every 3 months. Super good on this visit, really delicious. The amuse bouche from the chef was a lovely addition.

What a fantastic find.. The food was amazing and the staff really friendly. Beautful pub hidden away in the Oxfordshire countryside. A must visit for all foodies.

Our experience over decades has been excellent. The food is superb and the service is always friendly. Maybe those who prefer minimalist London restaurants find the period piece charm not to their liking but we and all our friends appreciate the relaxed atmosphere in a stunning location well away from the rat race. The owner, Julie, is always on hand and all credit to her for maintaining top standards when other similar restaurants have failed. How she manages to employ staff in such a rural spot is beyond me. Sometimes they might make the most minor slip ups but they are all helpful and do their best. We eat out regularly but this is a restaurant - not a gastro pub - which we are happy to return to time and again despite it not being on our doorstep.

Superb Sunday lunch, absolutely delicious. Roast beef, roast pork and gnocchi for the vege in our group and all superb. Expensive but worth it.

Underwhelmed by the food, the customer service and the experience. We went for Mother’s Day and told them in advance that our 18 year old is vegetarian and asked about food choices for her. They offered her a vegetarian roast which consisted of half a roast onion and half of a swede (for which they charged us £25!). Our beef roast tasted no better than average and the roast potatoes were so crispy that it hurt to bite into them. To make it worse they brought the food out too quickly but then it took 30 minutes for our bill to arrive. We won’t be back

Our visit was most disappointing. A most peculiar and somewhat chaotic welcome, followed by poor communication throughout the meal. Two of the three meals were broadly inedible. The restaurant appeared bereft of attentive staff. I watched to see if anyone noticed how displeased my guests were, pushing food around their plates. Not a sense of it. Five persons now unlikely to return to this place. It is simply not to the standard one expects.

The Napier, set in the delightful Chiltern countryside, has gone through something of a renaissance with the arrival of a remarkably talented chef, Andy Lewis. His dishes are enticingly presented with an abundance of taste and textures. Highly imaginative in the way he uses the seasonality of ingredients to enhance his recipes. And with consummate skill, he selects those sympathetic to the main ingredient rather than overwhelm it with competing flavours. Consistency is another of his virtues and a Michelin star surely beckons. The relaxed and welcoming environment Julia and her team provide will ensure we will return time and time again. Bryan K

We have been fans of this excellent restaurant for decades mainly having quiet lunches with friends but last night was a whole new experience. Namely as guest at a silver wedding party. Julie and her team were at their brilliant best with superb food and service for 70 of us. It could not have been better organised by our hosts or the restaurant.

The service was great. We were well looked after from the moment we walked in. The food was phenomenal. Great combinations of flavours on the menu. Worth every penny.

Our first visit for Sunday lunch. Lovely venue friendly staff. Food was very nicely presented although it wasn’t very hot.

Disappointing from very start. We were looking forward to a special lunch but staff meet n greet and attentiveness was indifferent. Food was luke warm with very small portions of accompanying sides - even when told staff were ‘slightly’ sorry. Wine was not delivered to the table despite 3 reminders. Generally they were over inflated and overated .

This place trades on its reputation clearly. A decent Sunday lunch it’s fair to say. But one of the four of us is gluten intolerant and has some allergies. We weren’t asked about allergies when booking. Although the menu asks the customer for details of any special dietary requirements, we were told “This is very short notice, so there’s little we can do. You’ll just have the risotto as rice and garlic.” We were made to feel uncomfortable. And when ordering a dessert, our friend was asked “What, after all that…!?” - more disrespect for her condition. Won’t be back. Shame.

Outstanding food in beautiful setting. Andy and his team are producing fabulous food that must be tried. It is innovative, exciting and beautifully prepared. The taster menu in particular provides a range of tastes and ingredients that give full range to the flare of the cooking.

Lunch was so good that we had dinner as well. Outstanding food and service in this delightful restaurant full of charm and character. Great beer and extensive wine list.

I thought the setting was beautiful and the atmosphere was very pleasant on a cosy Saturday evening: However my main course was incredibly bland and dull. About as tasteless a plate of food as you could encounter. Starter not hugely better. Very strange decision to serve wine out of completely inappropriate glasses with very wide tops so you all the flavour will escape. Not acceptable when buying proper wine. Whilst the setting was charming, I thought the offering was very disappointing.

Magical! I went here for my birthday. The meal was delicious, the atmosphere was wonderful and the place was simply beautiful.

We dropped in for drinks about 130pm and are convinced the older woman who is front of house had an issue with our race.She told us they were quite pushed despite there being more empty tables and less than 20 customers You told us in a patronising manner to try the pubs down the road We were recommended this place but will not be going there again.Seen from previous reviews this woman treats other people badly but there's no need for blatant racism. Interesting management doesn't comment on reviews.

Quite the best restaurant in the country for Sunday lunch. Immaculately run by Julie who is a real professional. Beff is first class and service is calm and courteous

The lasting impression of this place is the frosty welcome and charmless if not downright incompetent front of house and overall unacceptable service. There was a complete failure to engage with us from arrival to departure with dishes almost slammed down in front of us. Here's a tip: if you can't be bothered to show paying customers some kind of basic courtesy then get another job that isn't customer facing. What a shame because the food is very good. The kitchen deserves better.

Relaxed lunch in this beautiful old building set in tranquil Buckinghamshire countryside. A lovely glass of champagne in the bar on arrival before moving to our table for lunch. It was a bit like revisiting a simpler time, no themes or gimmicks, just excellent, quiet and unobtrusive service, of lovely food and having our red wine decanted was a rare treat. A sunny afternoon, also meant we were able to enjoy our dessert wine and coffee in the pretty cottage gardens after our lunch. Despite living just down the road for most of my life I've never been before, but will definitely be back.

BEYOND SHABBY CHIC !!!! The food is excellent but their chefs should consider moving on to a restaurant where its front of house standards reflects their culinary skills! The restaurant and terrace are a collective mess ! Relying on the fad of ‘shabby chic’ for your reputation as a restaurant has long gone but the Sir Charles Napier either doesn’t care or doesn’t see the neglect under their noses !!!! What remains is neglect in the form of non existent maintenance, refurbishment and housekeeping! Despite outstanding dishes so well prepared and presented, you are constantly aware of the inferior and amateurish service as well as the appalling standards of cleanliness and soft furnishings! Cobwebs and thick dust abound with threadbare sofas and chairs everywhere ! I could go on to point out unacceptable standards within the front of house operation !!! If you are short sighted and don’t mind eating in mayhem and disorder where nothing is of a consistent standard, then it’s worth venturing into the world of a gone by era that is the Sir Charles Napier as the food is exceptionally good !

Superb dinner celebrating a family birthday. Lovely dining room. Service is understated but efficient. Desserts were a highlight!

The welcome, the gardens, the cocktails, the staff, the menu, the service, the starters, the mains, the desserts, the bill, the goodbyes… you couldn’t wish for better and the only aspect you have absolutely no control of is the weather! Very few restaurants in the world are as satisfying as dining at the Sir Charles… high in the Chiltern Hills, surrounded by rolling countryside, deep in my soul… this is where I am happy!

Exactly as we hoped. Great ambiance and good food. We had the set menu which was good value and worthy of all awards and accolades

Reading through a lot of the negative reviews there seems to be a common thread, all of which I concur with… Firstly; why do you get parked in a ‘holding bay’, either the bar or garden, for 40mins before they shepherd you in one at...

Firstly, the e-mail communication was a tad longwinded as there's no booking form on the website but this is a minor. We pulled up on a lovely afternoon for lunch to some very pretty gardens and were greeted by the front of house lady who...

What a great place! Thoroughly enjoyed sitting in the garden with a bottle of champagne perusing the menu. Dined on the patio with well presented food accompanied with perfect wines. It feels like a family establishment should with low key but efficient service. All in...

Our favourite restaurant which never disappoints. We have visited quite regularly since the 1970's and little has changed. Plenty of charm and style with great food and service in an idyllic location. Our lunch on the terrace yesterday was as good as ever.

After one hour’s drive from London we arrived at this very picturesque restaurant, front of house staff and waitresses were excellent, apparently it’s frequented by celebrities such as Marco Pierre White . So why three stars then , cheque please!! Holly Molly do they know...

A lovely environment with beautiful gardens and a welcome real fire when we arrived. The garden and dining areas are full of beautiful ani.al sculptures, created by the owner's husband. Only one draught beer available, which was a shame. The staff were lovely, very friendly...

Very bad and poorly managed. Owner/ host tried to use the shoddy offer discount. However, no thank you. As I rather go else well with warm plates and pleasant food and get what you pay for. Sorry not sorry.

I invited 6 gourmet friends to join me promising them a superb experience. They were not disappointed. Great atmosphere, excellent food and real ales and delicious value for money wines. A real treat

Oh dear. Pleasant welcome and atmosphere, great service, but unfortunately the food was mostly mediocre. A great looking menu felt like it had been conceived by a former chef, but was being executed by a subsequent replacement who really didn’t know what they were doing....

Sublime. From the convivial roaring winter log fire as a warm welcome, to the relaxed professional pace throughout the meal. Food is truly excellent as ever. Fine wine time. All 7 of us truly thoroughly enjoyed the evening. Sophisticated rustic escape from the gloomy world...

I visit the Sir Charles Napier up to 6 times a year and over 30 odd years it has just got better and better. The ambience is brilliantly relaxed - as is the bar and restaurant. In the summer the gardens are stunning.As is the...

Pleasant enough welcome + with pleasant enough bar at which to have a drink while we ordered + somewhat limited, unexciting menu but some kitchen flexibility + mainly good food at a pleasant table (apart from a selfishly noisy group just behind us) with good...

The restaurant has an elegant rustic charm that starts from the moment you walk through the door. We received the warmest of welcomes and were asked what we would like to drink before being invited to take a seat by the fire to take a...

Despite living reasonably locally for the past 20 years we’d never got round to visiting before, but were looking for somewhere special to take my parents for their 80th birthdays. The Charles Napier didn’t disappoint! The warm and friendly welcome , exceptional food and wine...

Excellent food and service with many dishes using fresh local produce. Superb wine list covering a huge range of options and price points. Great real ale.

Our first visit since Covid. As wonderful as ever. A heart warming welcome, a glorious winter fire in the bar, and a meal and cuisine to gladden the most demanding foodies. Even more appreciated as we had special guests and were a last minute booking....

Visited with friends on a weekday. Tried the weekday set menu which was very well presented, and very tasty. My problem is with the portion sizes. This is a 3 course menu and whilst it may be at the “value” end of the price scale,...

Outstanding welcome, atmosphere, cuisine and service in this delightful gastropub full of character with great log fires. Superb cooking of innovative dishes made for 2 unforgettable meals. Excellent wine list. This place gets everything right.

We had Sunday roast beef. The meat was all grissle and fat and completely uneatable. The roast potatoes were so hard the fork wouldn't penetrate. And the portions were small which in our case didnt matter as we couldnt eat it anyway. All in all...

Our visit to the Sir Charles Napier was perfect. We were greeted on arrival and asked whether we would like to go straight through to the restaurant or have a drink at the cosy bar area whilst we perused the menu. On receiving our drinks,...

Excellent lunch on Saturday. A very warm welcome, lovely pre-lunch drinks in the bar by open fires on very comfortable sofas. A really good menu, very interesting wine list, great food, excellent wine, and delightful service from start to finish. And coffee in the garden...

The owner/front of house's customer service style is somewhere between vituperative dragon and imperious headmistress. The Sir Charles Napier benefits from a great location and the menu looked really good but we left before we could actually try the food. I left in tears. The...

Poor customer service, when they finally acknowledge you that is. One unfriendly lady takes your food order (we waited 45 mins for this on our visit), plates are delivered and taken away by staff who barely look you in the eye. No one asks if...

I went for lunch with my husband for a special occasion but found this restaurant unpleasant. The lady who ran the place who is the owner too simply needs to go on customer service course. Unsmiling, cold and patronising she told us we should have...

We have been coning to this amazing family run gem for years and returned after a hiatus of some months. The garden looks better than ever adorned with great sculpture surrounded by seemingly casual but clearly hard won Chilterns garden (the best I have seen)...

On arrival we were asked to sit in the garden, ok, had a couple of drinks. Shown to our table which was outside, we were not asked if we would prefer to sit inside. The outside ‘terrace’ area had seen better days, peeling tables, chairs...

It gives me great joy writing a 5 star review because it really doesn't happen that often. It was a visit with my family and I didn't have high expectations because most of the restaurants in the area are more on a comfort food level....

We have been before and will come again. Yes it’s pricey but the food is totally delicious. You want a bite off everyone’s plate! We all had 3 amazing meals,

Food too small / bill too big ! Tiny portions but very high prices £85 ph sharing one bottle of Prosecco at £40 - not good enough to justify the money - very old fashioned

I had the pleasure of dining at this address recently. From start to finish it was a total pleasure. The lady who owns the property is a great character and the menu makes it impossible to decide what to choose. You want to try everything...

Third or fourth visit today but first time eating Sunday lunch outside on the terrace. In the shade of the vines, looking out over the beautiful, sun-bathed gardens, children playing amongst the almost surreal sculptures… it came to me that if heaven were like this,...

Food was absolutely delicious but Special occasion spoilt by lady who was front of house. We Wanted to eat our lunch inside the restaurant and she didn’t approve saying “you’ll be the only one in there! We weren’t. She added £30 extra onto the bill,...

After careful consideration following many remarks about the staff being rude and the service being bad, I decided to give this restaurant a try again but this time for Mother’s Day with my sibilngs. I’d booked it via email nearly 4 weeks prior from my...

We had had dinner at the Hand and Flowers the day before (see review) and this place was much better in all ways (except perhaps for the country and western playlist, but that's just me). Comfy reception area with blazing fire, friendly chatty staff and...

Everything from arrival to departure was splendid. What more does one need to say. Just to meet the minimum word count one could mention the wonderful olfactory experience on entering, the quality of the staff, the food and the ambiance which were all memorable.

It's just lovely. The ambiance is welcoming, the welcome is warm, the food is of a very high standard, and the prices are very sensible. We have eaten here nearly ten times over the course of a few years and have never been disappointed. Both...

My husband and I visit Sir Charles Napier on our birthdays every year. We love it because it gives us the same feeling of being at grandmas - the warm welcome and food that makes you smile and make audible “nom nom” noises. The atmosphere...

We booked our lunchtime table as a belated birthday celebration for my husband. A warm welcome from the owner, I think, and a seat by a log fire on a cold foggy day set the tone for a most enjoyable time. We had delayed because...

What a disappointment! It’s many years since we ate here and we were looking forward to an excellent lunch. The surroundings are lovely and the haddock soufflé starter was delicious BUT from then on it was downhill all the way. Two of our party had...

Lunch today with dear friends from afar. On arrival lovely cosy pub, blazing log fires, we were all pleased with such a lovely choice of venue. However this was where the warmth ended. Lady front of house very frosty and stuffy…. To the point of...

Our visit for lunch was a mixed experience. The setting was delightful - old and attractive with warm log fires. We were in a quiet corner of the restaurant which, for a deaf person, was another bonus. The menu offered a good choice and all...

Really nice food (the pheasant was tough) Shocking rude unwelcoming service..the lady who ran the place complained that we all arrived at once (all 4 of us) and we didn’t 🤣🤣 Really not welcoming at all. They didn’t take us returning the pheasant well at...

I've been here many times over the last 20 years and it always delivers. The trip to get to this cosy restaurant in the middle of nowhere is ALWAYS worth it. The food here puts some of the top restaurants in London to shame and...

So overpriced, cold food, service terrible. Bought in a cake for a birthday and they charged £35 to bring to the table. Overall a real shame as heard good reviews

Our friends booked us all a table for lunch and how very happy we were. The venue is lovely with lots off interesting art works, sculptures to look at while eating excellent food . From the bread at the beginning to the indulgent dessert the...

Disappointing Sunday lunch. Hugely expensive and quality inconsistent. Served burnt Yorkshire pudding and potatoes. When this was raised with the server, she looked bemused, and the person who seemed to be the maitre d’ made no effort to apologise - either not informed or didn’t...

Outstanding food and great wines in this delightful genuine gastrointestinal. Excellent service and real ales. Our only problem was having to choose from so many mouth watering dishes on the menu. We will be back.

Whilst the food was cooked well the cost was just too much. Starters £14 mains cheapest what we had £29 each for 2 very small lamb cutlets chips extra at £4.50 for what was approx one potato. Wine served in run of the mill glasses...

Lovely food. We were staying in the area for our minimoon and was recommended this restaurant by our accomation. Upon arrival, we felt like the staff didn't treat us similar to the other customers. We were ignored when the staff & owner were going to...

I read some of these reviews and cannot relate to some of the negative comments . Our table ordered a broad spread of the wonderful lunch menu and we did not have a single negative to report . The roast beef was simply stunning ,the...

Great atmosphere - had planned to eat outside due to covid vulnerability but, after rain, helpfully seated in a spacious and well ventilated area near the bar. The savoury and sweet soufflés were particularly good. An excellent choice for a long awaited dinner with family.

We took my daughter here to celebrate her GCSE results and were incredibly disappointed. We were asked if all 6 of us were ordering the roast beef and if so there probably would be be enough, no apology. The lady who runs this place was...

Sadly we came expecting the best sunday lunch imaginable, but the terse verging on rude way we were spoken to didn't add to the atmosphere. Gardens and terrace are lovely, and the young waiting staff were tremendous, bright, helpful and charming. But I wonder if...

A trusted friend had recommended the Sir Charles Napier to me so, when wishing to treat my extended family to a special lunch, I did not read reviews before asking my daughter in-law to kindly make a booking for all nine of us on Saturday...

What’s nicer than meeting old friends and having pre-dinner drinks in the garden before dinner on the terrace on the hottest day of the year, so far? Delightful, especially when you then have a lovely meal. That was last night. Their garden in the evening...

I ate here at the weekend with 2 friends. The service was very warm and welcoming and the food was fabulous. The burrata was the amongst the best I have eaten and the venison was cooked perfectly. The cheese board had a varied selection and...

Very enjoyable Sunday lunch venue with a good, relaxed but efficient vibe. Staff very friendly and excellent food.

A lovely location and venue. The menu was great and a good atmosphere. The maitre d was a little frosty when it came to some dietary requirements, which was a shame as it was health related but I was made to feel like I was...

Had dinner at the Charles Napier with my partner for her birthday A lovely restaurant set in the Oxfordshire county side near Chinnor You will need to know it is there as the roads near by are narrow and you would not just past it...

It’s always a treat to come here and yesterday was no exception. We sat in the beautiful rustic garden and enjoyed a drink before sitting on the terrace for lunch. It was a beautiful summers day and we could have been in Provence! A good...

A great setting. There is a vine covered terrace that offers a lovely view to the garden. The food is well presented but there are oddities such as a good pork dish spoilt by peas swimming in a very watery sauce and a poor rhubarb dessert that was near tasteless. However the starter bread was superb and my starter goats cheese dish excellentOverall - recommended.

A long held favourite struggled with the Covid outside dining regime. Food off it’s best in a pervasive smell of sewage. Very poor value for money on this occasion.

Just out of April lockdown and we ventured to Sir Charles for some lunch. Tables are within a covered area, under a marquee surrounded by the vines, over looking a beautiful lawn.Tables were nicely spaced, rustic and complimented our dining experience as food was excellent. We selected a mixed of the set menu £22 - 2 courses and the al a carte which is priced higher. It’s not cheap for lunch but the quality is excellent and recommended. Overall we had a wonderful dining experience.

Interesting and delicious food served in a delightful setting by lovely people - fantastic lunch and will be back as soon as I can, well worth a visit

Sir Charles... What a delight... Thanks for hosting us. The food and setting was sublime. Service friendly and non intrusive. Chef Adam clearly knows his onions! And dish after dish surpassed out expectations. The wine list is great and reasonably priced. One of our favourite meals of the year. Thanks all involved. We have already booked again with friends!

The food was,as ever, excellent. The COVID precautions are inadequate at best. One (discreet)hand sanitizer at the entrance, but none in or near the toilets,. Some of the tables were so close together that diners were sitting less than half a metre apart. The lady in charge had a mask which persistently fell below her nose as she want to tables, so she had to keep adjusting it, which is less than hygienic.Hopefully on re-opening there will be the proper, required precautions in place.A real shame for such a good restaurant.

I visited this lovely place with a stunning garden and setting on the wooded escarpment of he Chilterns for a family event. The menu looked very interesting but had not realized it was nouvelle cuisine and was dismayed by quantities as I enjoy my food and appreciate dishes I would not cook myself. However I think you go here for the service which was very good and for the venue. The portions are very small however beautifully decorated. A 3 year old could have made my starter of goats cheese and slivers of coloured beetroot looking rather lost on its plate. It seemed the cheese had been cut off the block shaped a little and then just popped about half a dozen slivers of beetroot. It was boring. I noticed the crab was extremely small portion too with a leaf or two on it. The main meat dishes had a reasoanble portion of meat but venison topped with inedible kale barely cooked and not much else did not seem a bargain. The partridge was excellent but the veg non existent , a tiny roast partridge and a dolly's portion of mashed potato. Such a shame with excellent meat, The jus and jelly accompaniment were excellent. Obviously not heard of your 5 a day. !! The puddings however were really good and looked very enticing . The coffee was good too and so were the truffles. I cannot fault t he service either. However it is not for someone who has a good appetite and although I do not want large portions meaness with veg is very annoying or lack of them which is what happens these days. Obviously nouvelle cuisine is not for me but you do not get this impression from the menus on the websie.

Just off the M40 we stopped here for lunch on our way to the Cotswolds. A great find.This gastro pub is situated in lovely grounds and we really could not fault it. In our opinion it is well on its way to regaining its Michelin Star (assuming they want it !)The food was excellent and the choice was perfect. Great service in comfortable surroundings. Highly recommended.

Off the beaten track with a lovely open garden and excellent menu and wine choice. Not for diners in a hurry. Savour the atmosphere. Enjoy the garden. If the weather is cold there will be a log fire burning. If the weather is warm relax with pre dinner drinks and enjoy the view.

FourFour of us visited for a 1.30pm booking! We were offered drinks in the garden! An hour after our order was taken we were taken into restaurant grounds! Meanwhile I was trying to explain that I was a vegan and their were vegetarians in the party! having been assured they were veggie friendly, we thought all would be fine! boy was I was wrong! The menu was vegan/vegetarian I’m friendly to the point that I had to explain what needed to be done so I could actually have some lunch! it was hard work! No understanding/idea of the concept! Service was so slow to the point we wanted to walk out! 3Hours later! Yes 3 Hours later, we tried to get the bill! Even then we had to ask 3 times! Eventually lost the will to live!!!Worst dining experience ever!They need to get with the times andEmploy competent staff

A second visit to this glorious Chiltern dining pub and the impression gained was just as positive as that retained from our first adventure. All aspects are as you would wish, but stand out performance is found in the wine list and in the welcome. All else could be forgiven of course, but there is no need because everything is just so. We are looking forward to another visit before too long.

This was the worst dining out experience that I have ever had! On arrival we were ignored, when finally acknowledged we had to ask if we could order drinks to be then told “ we will come and find you”. We waited in the garden for 45 minutes before going ourselves to find someone to take our order. I asked if we should follow them to the table to be told there wasn’t one for us yet! We had booked for an hour earlier! We had booked an outside table ages before as this was a special annniversary. We were shown to a table on our own in the empty restaurant inside and when we said we had booked an outside table the lady ( possibly the owner ) rolled her eyes and told us that obviously everyone wants a table outside when it was sunny She spoke to us in a patronising way in front of other guests leaving us feeling humiliated and like second class citizens. We should have left at this point but had arrived by taxi and had booked a return taxi which was not available. The food was distinctly average, certainly not worth the money. During the meal nobody asked how our food was, offered to top up our wine or even offered us water. We have never been treated so badly in a restaurant. At no point were we given an apology. If the lady running the restaurant is an employee then she needs sacking immediately but if she is the owner then shame on her!! If I could have given no stars I would have done so, the only saving grace is that the setting is beautiful. This was a very special occasion ruined by arrogance, ignorance and a total lack of care for its customers. Needless to say we will never return and urge others to go anywhere but here to eat.

Visited for lunch today. Seated inside due to rain so missed out on lovely gardens. They handled social distancing very well while still making it a pleasant dining experience. Food was presented very well and was very enjoyable with lovely flavours. Very nice atmosphere which is unfortunately lacking now in a lot of other restaurants. Would recommend.

If you have the chance on a warm evening book here. Their garden is incredible and the terrace you dine in is truly stunning. Exposed brick and candle lit tables nestled under vines. My partner treated me to a meal here after they reopened. We felt safe, looked after and the food was divine! I really recommend this place if you fancy a nice treat!

We booked a special dinner out here and were really looking forward to it. It's got a really pretty garden which is great because we had to wait in it for 20 minutes to receive our drinks. When we went in to check whether our drinks were coming the front of house responded 'they're on their way', no apology, no acknowledgement that we might be a little frustrated. We waited over an hour in the garden to get to our table. We were never apologised to. The food was delicious and the waiters and waitresses are all really nice. The leadership is in need of a refurb to understand what customer service is. Shame.