Berro Lounge in South Oxfordshire

Consistently great,well done and full sails ahead :))

Great food and vibe, service is horrendous

We’ve eaten at the Lounges many times before and have always had a great experience, however this time the food was pretty cold by the time it arrived and while the restaurant was well staffed, service seemed a little hit and miss.

This is a great place to meet a group of people in Didcot

We go here every now and then and it's always been average to very good. Not this time. Took ages to place food order. Only one person on the bar, spending ages shaking cocktails for people outside. When we finally ordered we were told they'd run out of the actual pasta for making all those dishes (er - Sainsbury's is only 100 yards away!). The food didn't arrive together. The flatbread dish was cold and had to be sent back. The poached egg dish was lukewarm (apart from the mushrooms, presumably boiled straight from a tin) and the eggs were way overcooked. Hardly any customers in there, so they can't blame being busy. We will return based on previous experiences and convenience, but hope this was a one off disappointment.

Always a pleasure going here. Food is great and decent quality. Accessibility is good, no step entrance, lots of space to move and a ground floor disabled toilet.

Tapas was super tasty and service excellent

Generally alright though a little disappointing food. The staff had a meeting upstairs & stared when my husband walked past to go to the loo.They were nice & gave me a takeaway cup when I had to take my coffee away.

Really nice place - eat here often. Good Gluten and Diary Free range.

Nice place, great service, clean and organised. Easy to order with the barcode. You can choose the details of the coffee you order (decaf, hot, etc.), which is great.

I feel this place is spot on for value for money. You order yourself via a QR code. The food comes out relatively quick, the pancakes were okay, the hash browns were nice. The service of the staff was varied, some a lot friendlier than others. Overall a pretty reliable experience and you pay for what you get.

Great options on the menu giving a very wide range of choice.

Very friendly staff, a ton of vegan options in the menu, delicious food

Enjoyed it a lot. All day vege breakfast was unique and great!

Good food amazing vibe. Just hope the portion can be slightly bigger

A really nice place, a good atmosphere and interior. The food was great! The people were friendly. Would love to come back.

Ordered a snack of a Tuna Melt and a portion of cheesy chips it took 50 mins for it to arrive ,the Tuna Melt was very poor as it had virtually no filling of Tuna , Red Onion and a gherkin and burnt too,was like eating cardboard. Also ordered cider which was OK. When I ordered a cider the waitress said the food is late due to the chef having a lunch break,was not told this when ordering the food in the first place

Lovely brunch spot and peaceful for Sunday morning. Enjoyed the lounge eggs with smoked salmon and holindaise sauce.

Good place to eat with family or group. In addition to the normal menu they have an extensive gluten-free and vegan menu. Also children's menu.

Fabulous staff. Dog friendly. The food was good.

Vegetarian food choices excellent. Had brunch this morning. I had Lounge eggs with spinach and mushrooms, my son had the Miami brunch. Excellent! Great service by friendly staff. I recommend the flat whites.

Always excellent here! The friendliest staff you’ll meet! Large menu and no need to book. Tapas Tuesday is worth doing!!

It was absolutely awful the worst food I’ve ever had

My wife and I visit probably 3 times per month. We always eat and have a couple of drinks. Usually it’s on Tuesdays or Sundays as I don’t work those days and we shop in the centre. I like the decor and ambience and the food is usually good. It’s not the cheapest around but this isn’t a pub with pub quality food. The food is obviously freshly made to order. At busy times the foodservice can be a bit slow but as I said, it’s freshly made to order. We don’t stick to the same dishes and try different ones. Beer prices a bit cheeky but there’s a good selection and the coffee machine is always working and the staff know how too operate them unlike some pubs

Fun fact: One of the staff member has a twin sister working on another Lounge. Just heads up before anyone start worrying about memory problems :)

We've come to Berro many times over the last year since we moved to Didcot. We've done breakfast, lunch and dinner, even just popped in for a milkshake. The service is always 10/10, everyone is friendly and helpful, and it's a major plus for us that they're so dog friendly. Our girl Ripley always gets a water bowl and some doggy treats. Wait times are never long in our experience. Top favourite dishes: The lounge breakfast - hashbrowns and lovely and crispy, bacon is nice and thick, sausages are yummy, egg is always perfectly cooked. Only thing I would change is the mushrooms - fresh is always going to win over canned for me. Tapas- love the salt and pepper squid, the chicken wings and the honey whipped feta! Lounge bacon cheeseburger- always cooked well, among the top burgers in Didcot at the moment. Buttermilk pancakes- YUM!! The brownies are awesome, difficult not to order one every time we visit! Parking is free for 2 hours at the Orchard centre, should be enough time if you're not having a long drawn out meal. Another big plus is that feedback is taken on board- we had complained about the hot chocolate when it was changed to a vegan one, it was changed shortly after. Can't fault them at all.

As a former resident of the area who moved to Australia over a decade ago, it's so great to see Didcot with a cafe like this. The aesthetic of the place is great and the staff are friendly and attentive. As someone who struggles to find a good coffee in the UK, Berro has become my go to for a cuppa when holidaying in Didcot.

Really nice food, friendly service and was served very quickly. Not a bad price, either. Will come back.

A chain attempting to simultaneously be a good brunch and dinner place. The atmosphere is good and the staff lovely. Drinks are fine if a tad expensive for what they are. Food I had was under par, if not bad. I went here because it was convenient for who I was meeting, and it worked just fine, but I wouldn't go out of my way for it.

I had the flat bread with chicken (see pics) which was delicious. My only issue was that it was very hard to cut. Either the knives need sharpening or the flatbread was overcooked.

Nice atmosphere and selection of beers

Very nice place. I popped in for a coffee and cake. One of the best brownies I've ever had.

Food was good but majorly over priced and the portions aren't great either. Not very kid friendly either.

I've come here a few times now and haven't had anything bad to say about it, whether it's dining in or drinking, the atmosphere is lovely, the staff are attentive and friendly, wonderful team of people here that I've had the pleasure of meeting. Food is wonderful with good variety, including vegetarian options. Drinks are lovely, including cocktails, draft beers and wines that I've tried in the past. Lovely place, lovely staff!

Nice relaxed atmosphere. Went for a nice breakfast. Staff seem nice and the service in a very good time.

The best place in Didcot for a bite to eat, fast service with caring front of house

This is a great location for brunch or lunch. Even though a little busy the staff were helpful in finding a table and the lounge breakfast is was great and value for money

Went with my wife and son, weren't really sure what to expect, as we'd never been there before. We were greeted with a friendly smile and asked to choose a table. We ordered through the QR code at the table, but the staff was very helpful with any questions we had. I had the Cowboy burger, my wife had a panini and my son had the Lounge burger. All the food was super well presented and delicious. Apologise for the lack of pictures.

Tiny portions, meh food. Like a posh, worse, wetherspoons

Went for lunch. Greeted and seated. Scoured the menu, found what we wanted, watched many staff not doing very much, waited 10 mins. Were ignored so we went to Nando’s opposite. Shame as the food looked really nice.

I went there at night for food and drinks , really good atmosphere and good food and drinks and good service , definitely would recommend that place !

Kind of antique atmosphere and good choice of food and drinks. I liked it there.

Waste of space! Useless ordering system and a total inability to adapt by the staff. Maybe have more than one till open when things are busy, or table service or perhaps an app that works!! Overpriced mediocre fair!! Worst cafe in Didcot! Also, people shouldn’t be surprised if you find dogs in a dog- friendly cafe!!

Our first time of visiting. We were met by Hannah who was really friendly and welcoming. Once we had sat down, Hannah brought our dog Monty a bowl of water and a treat. Hannah now has a friend for life in Monty! Once we had ordered our food, it arrived quickly despite it being busy. My husband and I both ordered the Shakshuka which was amazing! Excellent service, excellent food. Thank you Hannah, it is so lovely to visit an eatery that is so welcoming to us all including Monty. We are definitely coming back the next time that we visit Didcot.

Kellin and harry gave amazing service and are great assets to the team, great cocktails and food too!

Nice to sit down and have a drink and a catch up with a friend. Had a burger which was supposed to be chimichurri based, could not really taste the chimichurri but was good apart from that. Staff were all helpful but one of them clearing tables and tucking chairs in after people had left was throwing the chairs under the tables and banging around quite a bit when clearing tables. Apart from that nice evening had.

Great ambiance to meet up with friends and decent food options

Good atmosphere, good food and friendly service.

Amazing atmosphere and food. Staff is really nice. I've been there with my family countless times. I think Hannah waited our table last time and she was very nice and super helpful.

Went for drinks, they really wanted us to eat

Berro kindly hosted Family get together last night for my Sons 21st Birthday. They took my late notice request for booking of x13 people, allowed me to come prior to booking to decorate tables, and held Birthday Cake for serving later in evening. Tasty food served promptly ( pre ordered ) at agreed time by friendly Staff. Thanks Berro for lovely evening ! Review update ! Huge thanks to Staff for reuniting us with Graduation Photos left at Berro in error in August. Staff found them and went to great lengths to get them back to us - instead of just binning them. So thoughtful ! Thanks again x

Good place, relatively cheap drinks and decent food. Good veggie options. Only rating 4 stars because I'm a hipster and prefer independent businesses over chains. But it's a reliable, dependable experience every time.

Tasty food, although sadly, last time we visited, all of our food was barely warm

Food was great as always, get what you expect. Friendly service and our little doggo and a great time.

The staff were extremely attentive and helpful. The food was decent with lovely surroundings.

The Berro Lounge, like most of the chain (Artist Lounge) I have visited, is a great place to meet up for breakfast, brunch, lunch, dinner, drinks, or even just coffee and cake. The website they use for ordering is very good and works smoothly, provided you have a good internet connection, fortunately they provide free WiFi at Berro, so it's not an issue. The service is quick and the food is good. I like their breakfasts, which are available all day! I very much recommend visiting here

Horrible microwaved food, rude and slow service, no management in sight or available to talk to, felt rushed and not wanted as a customer

Came for lunch with family had a fantastic time, food was fantastic, Gemma served us she was amazing, cocktails were lovely. Will be back

In a world with zero options this is OK

An informal eatery with a decent selection of food. The order has to be placed at the till and they ask you if you have any food allergies. The cutlery and a napkin is brought to you at the table. The avacado item and the fresh orange juice for Brunch was fine. I found the music quite loud and nearly walked out. The service and the price seemed reasonable. The cost was around £14.

Great range of food, easy online ordering, very tasty, child friendly, all intolerance/dietary requirements have plenty of options, and great drinks. Not a bad thing to say about Berro, we keep on going back.

Long waiting times can happen sometimes on restaurants, it’s something normal. Waiters avoiding customers is something that I personally cannot accept. It’s something that comes with the profession, be aware on what’s going on on the room and decide if it’s more importan clean a table or just attend a customer raising his hand, just to know how long the waiting time is just to order. That’s specially critical if you’re waiting with kids. It’s not just to be polite but manage correctly customer’s expectations. Answer a question is a fast solution to manage properly expectations. Being a waiter is not just put food on the table, that’s just a small part.

Had an extremely unwelcoming visit at the berro lounge this afternoon, the service was awful. We were sat waiting for about 20 minutes while the waitresses were stood talking to each other paying no regard to us, after enough waiting we decided to ask if we can order to which the lady responded with an extremely snarky attitude that we are meant to order at the bar as if we were meant to know that (we were just told to sit down). The food came relatively quickly but it was cold and extremely bang average, as if it had just come out of the microwave. All in all, beautiful place, music was too loud and you should train your employees better.

Tables was sticky and it was freezing cold inside food was ok but not the best uncomfortable seats not really worth the money

It's in The Lounge chain and so if you've visited one before there are no surprises here. The food was quite slow despite it not being very busy at lunch time and our meals came at different times (with about 10-15 mins between) My friend waited for my food to arrive but there's was then cold. A good few vegetarian options but I do think it is a little expensive for what you get. I appreciated the restaurant's size, the atmosphere was nice and we had plenty of space so didn't feel crowded. Heating was gone but staff were apologetic, drinks were ok but wouldn't come here for the hot drinks, more for the atmosphere. There wasn't much information on allergies, but my allergy is specific so I don't hold this against them!

Cold panini, frozen salad (somehow) and mediocre flavour. Very disappointing.

We had a problem with our order,the staff were amazing at fixing it ,a girl who was a bit gothic with long hair ,was just ace,we will be back

Have been here twice, once for breakfast and once for dinner. The service was great and the ambience was lovely. Good interior design, comfortable and stress-free, ordering was easy and food arrived fast. However, at a restaurant the food is most important, and our dinner experience was a big let down. We ordered the buttermilk fried chicken and the brisket burger, and both were under flavoured, under seasoned, and very dry. The chicken in particular was not up to standard and certainly not worth the money we paid. On the other hand, I enjoyed my English breakfast, and would consider returning for that.

Staff were friendly and attentive. Food was average.

Great place to have lunch with friends!

Great food and cooked well. Staff friendly on arrival and did not take long to take order. Service for the desserts was slow. Had to wait up to 40minutes and go back to bar to check order. Lots of choice of meals for family.

Love the atmosphere and the people working there. Great vegan options

Absolutely terrible reheated breakfast. Been twice now never again

After visiting this place and enjoying a beer, I was impressed by this stunning restaurant decor and the friendly staff. There's also a nearby mall to explore.

I quite like this place, but, it used to have an Order from Table App that obviated the need to stand in line at the food order till. The App no longer appears operable, so I'm put off going back.

Always enjoy a meal here. Popular place The burgers are good, and I also recommend the 3-tapas serves as a lunch option. I quite like their own brand cola too

Good food and service was fairly quick.

Breakfast served cold. Poached eggs were hard. As we are very close, keep giving them a chance but have never been impressed.

Would be better if it cleanliness standards were higher

Hello, I'm sorry to report that your staff was sitting on the floor and smoking. This is not a hygienic practice. At least they should clean themselves before serving the food.

What a lovely place. Service was impeccable from our lovely barman ‘Sam’. Fabulous gluten free options and food came quickly. Overall wonderful experience!

I foolishly chose a rice byriani dish which was not to my taste. The rice tasted awful, the "bombay" potatoes were cubed chips and the salsa was acidic. The garlic bread, cardboardy. Serious improvement needed. Can't talk about other dishes......

The service and food is of a high standard. With a good choice of gluten free. There is a good outside eating area which is perfect for enjoying a cool beer and watching the world go by. My only criticism is the lack of beer choice. Surely at least one classic ale/bitter is not too much to ask for.

Didn't realize till it was too late they didn't hear me order 2 meals the one i got was very nice thro

A great place for brunch or lunch. Right in the thick of the action in Didcot centre. Staff are great and food is well priced and well presented.

Quirky decor inside and plenty of outdoor space. The terrace overlooks a very unloved building but is convenient if you are meeting someone.

Good atmosphere, food was plentyful.

Definitely some where different to go and enjoy drinks 🍸 and food rather than going to a pub nice and relaxing atmosphere 😎

Dined in Berro Lounge this evening, service generally poor, staff seemed disinterested in helping anyone. Food was mediocre and waited a long time for a main, also ordered the lounge sundae dessert, received melted mush 30 minutes later that had obviously been sat out for them 30 minutes, tried to get attention of staff but as above, no one was interested in helping. Wouldn’t recommend.

Only stopped for an evening drink this time round. A little short staffed at the ordering counter meant a slightly longer than usual wait to order. Otherwise as good as always, a safe menu with lots of choice, a few beers and a good range of soft drinks to choose from.

Lovely food. Would recommend the tapas. So tasty. Their puddings were also amazing.

Lovely tasting coffee and croissant, friendly staff good place to come for food coffee or drinks or all three

Group booking organised by my friend Friday 4th August. 8pm. Arrived lovely welcome asked about allergies. Shown to table. We sat chatting 10 mins then realised we had to order drinks at the bar. But no one had told us this, anyway better as we pay as we go so no need to sort bill . I ordered a pink lemonade and a raspberry crush cocktail. I was told he would bring the latter to my table 6 or 7 mins at least went by no drink . Young lad bought a cocktail over didn't announce what it was. My friend took it but turns out it wasn't hers but another member in our group. So we waited again. Finally a YELLOW drink arrived. When are raspberries yellow? I queried it with a waiter. He just shrugged and said don't know I didn't bring it to the table??? Another lad came and asked if ok. No, we said, wrong cocktail. It was then sorted. Food arrived I had the same as another in the group but hers was GF so I asked waiter. He didn't know. I couldn't cut my chicken as stringy and tough so was my friends. I had to use my fingers and bite the chicken. What with everything else I decided if we complained how long would we wait. So we struggled eating it. Again no one said we had to order desert's at the bar so we didn't bother, by the way our food was pre ordered on booking with deposits. We asked for the bill and it wasn't correct. Our £5 deposit hadn't been taken off. Then we were asked to pay as our name was called. Felt like roll call at school. I was then overcharged and had to say to the lad. What a mess...it took 20 mins to sort the bill. I was asked if I wanted to leave a tip. Only tip I would leave would be nothing to do with money! Most people have enjoyed the Berro, it was my first visit. I would like to say I would return. But if bad experience again I would swerve it in the future. My end of the table had bad service but rest of group was ok. I would want a refund, and should really of said Friday. Sharon

Good atmosphere. Drinks & food pricey. Staff are generally good but there's a few who are just quite rude.

Amazing service. Just finished a lovely meal with my partner quick service recommend their cocktails and the burgers are mine and my partners favourite awesome food. Definitely recommend coming here for any occasion chilled atmosphere and friendly staff.

Friendly staff and a great relaxed atmosphere. One of the better venues in Didcot

Really good place to eat or have a drink ,nice and clean very friendly staff , food is really good

A good place to eat with tasty food.

Great service, helpful friendly staff. Food was good

Nice place... but not as good as other 'Lounges' I've been to. Came here a few weeks ago for a light lunch with my daughter. Ordered the Grilled Chicken Souvlaki which when it came looked lovely - but was inedible especially with the butter knife tools we had been given. The flatbread was hard and inflexible - stale perhaps? Certainly not soft and foldable so we picked at the toppings and then called it a day. Onion rings ordered as extra were lovely though. The QR code facility for ordering at the table was faulty and did not work, so I ordered at the bar.