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4.3

Based on 641 opinions finded in 2 websites

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Nº 252 in 494 in South Hams

Nº 88 of 185 British in South Hams

CUSTOMERS TALK ABOUT DISHES WITH..potatoeschickencrabhakescallopschocolatepiesteakssteakporkmeatoldroastsolevegetablescookedeggfishbeautifulbellypudding

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On recommendation, we had Sunday lunch at The Ship Inn. We were not disappointed. Lovely old pub, beautifully presented. The food was good, service good and a great place to catch up with old friends. We will visit again.

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Stephanie B . 2024-10-20

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An absolutely wonderful pub, with top notch food and friendly staff. I cannot recommend it highly enough for it’s excellent food and calie

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Brian W . 2024-10-13

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Fantastic in every way. Warm welcome, timely service and well cooked good quality food at a fair price. The menu choice was great something for everyone on every course.

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PPS . 2024-10-10

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Amazing lunch at the Ship today, the new chef is stepping up to the mark with some FAB dishes. My Sea Bass was fresh and very tasty, my other half had Monk fish linguini in a lovely sauce. Previous visits over the last month or so included homemade beef and ale suit pudding and a very good belly pork. Will definitely be back in a few weeks.

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Alex W . 2024-10-03

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Visited tonight but fell a bit short of expectations. Starters were great and different. Whipped feta with honey and pomegranate salad and the tempura prawns with beansprouts. However fish and hand cut chips. Sadly these were definitely not handout chips, but mccains or similar. I had the monkfish, mussels and king prawn linguine in a cream and white wine soup. (Sauce). Far too much and runny. Plenty of seafood though, but sauce needs to be thicker to give a nice coating to the pasta. I then opted for the rhubarb and custard brulee. Again disappointed. Custard brulee in one dish and then 4 x 2 inch sticks of poached rhubarb, you couldn't cut this with the spoon. Biscuit was slightly stale too. The way dish was detailed I would have expected the rhubarb stewed like a compote below the brulee. Not really worthy of the cost. Not to mention the food was rushed through. 3 courses in an hour. Shame as could be amazing

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mandynay . 2024-09-25

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The Ship Inn has a very warm and inviting atmosphere. For a change I had the dover sole. It was cooked perfectly in a lovely butter sauce, served with delicious new potatoes. It really was luxury on a plate.

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ZanderAustralia . 2024-08-26

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Well, I can certainly recommend The Ship for the lovely meals and great service. We were a group of 5, and all thoroughly enjoyed our meals. Great service and friendly staff as always, as we had been visiting The Ship for over 20 years prior to moving away from the area in 2011, but we decided to pay a visit once again recently. The same owners are still running the restaurant and clearly the standards remain excellent. Lovely choice of dishes on the menu, and the meals were delicious as they were previously. We will make more frequent visits from now on, as the 45min drive it takes us is very much worth it!

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Technik21 . 2024-08-18

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Amazing food - really lovely choices on menu. 1st class service, and our dogs made welcome as always. Best place to eat in the area

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SALTYDOGS . 2024-07-01

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Planned to stop here on our way home from camping and we were blown away by the friendly staff & outstanding food. We will definitely be visiting again when we’re back in the area and would whole heartedly recommend a diversion to visit this fantastic pub restaurant.

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JenLewis001 . 2024-06-02

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15 of us called in for lunch as part of a U3A cycling group, having booked in advance. The ambience was lovely, there was good menu, and the service was quick and faultless. Jan was friendly and cheerful to deal with both on the phone and on the day. I would recommend this pub whole heartedly.

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Roger M . 2024-03-01

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Nice atmosphere, warm and clean. Starters very nice. Mains all excellent however the Baileys cheesecake was the smallest slice imaginable and definitely not worth the price. Pity, I'd been looking forward to a sweet and this spoiled the meal for me.

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FamousNames21 . 2024-02-04

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Great setting, lovely atmosphere, dog friendly and really good food for the money. The pork belly was a large portion! Thanks again!

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Rob B . 2024-02-03

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Good atmosphere / we went for Lunch /2 course Bellypork butifully prepared with Baileys cheesecake to follow /most Enjoyable

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251vikkic . 2024-01-12

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The Ship never fails to disappoint in the 30 years we have been coming here. 7 of us for a Sunday lunch. Excellent service with friendly staff. Very busy with a great atmosphere. The beef was so tender it just melted in your mouth. The accompanying vegetables were generous portions and the desserts were to die for! We'll be back!

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deputy2014 . 2023-12-15

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Absolutely great food. Veggie choices were original and top quality. The others thought their meat choices were really good too. Marked down by somewhat slow service but it was worth the wait!

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sebc59 . 2023-10-31

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We decided to come here for our wedding anniversary & a second meal. It was a very long way to drive but we had fond memories ! It hadn't changed a bit - wonderful host & food.

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meoncroft . 2023-10-13

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Today my husband and I had lunch at the Ship Inn. Friendly welcome, excellent service and delicious food. We both had liver parfait to start, really tasty with Melba toast. Hubby then had Belly Pork with crackling and I had Sole with a tasty sauce. Both were perfectly cooked. We were both full but decided we needed to try a dessert, so we shared a warm chocolate brownie with ice cream with was yummy. We will definitely be back.

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Diane W . 2023-10-03

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Booked in here for dinner with a few friends. Lovely atmosphere and friendly staff. The food was top quality. Of note the duck was excellent as was the ox cheek suet pudding. I will definitely be coming here again.

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ddd9 . 2023-10-01

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The staff make this place, seems like a genuinely great place to work (all the staff were super friendly and smiley). We had the pork and the vegan dish, both were great. Loved how unique the vegan dish was! Fantastic, thank you!

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Cornwallloves . 2023-09-16

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Fabulous food, lovely pub atmosphere. The best part of the experience is the service. Absolute superb, Paul was incredibly helpful and good humoured and his trousers are amazing. You absolutely have to visit.

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Jane C . 2023-09-09

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We were greeted very warmly and offered a table in the quirky interior. The menu has some interesting dishes and the classics too. We both ate the belly pork with mustard mash. The mash was delicately flavoured, not overpowering. Generous portion of pork. Beautiful sauces. I had been going to order the side of cheesy sourdough but I wouldn't have had room! And the Jail ale was excellent. Not to be missed if you are near Ugborough.

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redheadmalvern . 2023-08-19

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The most delicious food in a lovely setting. We were spoilt for choice on the menu. Reasonably priced and well presented

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Trekkerlin . 2023-08-15

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Despite living about 2 miles away, we'd never actually been to the Ship Inn even though we'd been recommended it several times. So when family came to visit us, we took the opportunity and went. It's a lovely setting, in the village square, with a nice church opposite. We were spoilt for choice with the menu. My brother-in-law and mother-in-law both saying they could eat everything on the menu and were having a hard time picking. To cut a long story short, they both commented that the food was the "best they had EVER eaten anywhere" and that's quite high praise from a 60yo and a 85yo who have eaten at their fair share of places in their lifetime. Suffice to say, we'll be back. Update: We went back today, 13th August 2023, for sunday lunch and my wife commented that the menu was excellent and that the beef was absolutely perfect. The portion sizes are generous too. I can see us being very regular here!

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NicTheGeek . 2023-08-13

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Friendly hosts and fantastic food. Linguine was great as was lemon sole. Reasonably priced compared to other places. We will definitely be back.

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Scottmidds . 2023-07-26

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Been here several times recently when visiting Devon and the Ship never fails to deliver. Most recent visits were for evening meals in the bar area as we had our dogs with us - the full menu is available in the bar area and it...

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Jarrse . 2023-07-23

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I booked for a meal for 13 of us, the night before my wedding. The Landlady was so friendly and caring and really helped male the evening perfect. The staff were amazing too and I had the best Burger I have ever had, wow. The...

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jonb296 . 2023-07-16

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What a lovely pub. Deceptively spacious inside, with smart modern decor. The staff were so genuine, friendly and professional. The food was very impressive and good value. It made for a really lovely, memorable evening.

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Pauline A . 2023-07-15

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Had a great light lunch in a very comfortable pub with a friendly landlord. The perfect village local.

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neilkV1039XB . 2023-06-07

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Have visited The Ship for lunch or dinner a number of times over the years as I have a friend who lives locally - but this is my first visit to the area since 2019. This visit was a bit of luxury as we were...

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1971sjm . 2023-04-25

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Called in without a reservation for an early dinner. Received a friendly welcome, good service and delicious, beautifully cooked food at a reasonable price. Clean and pleasant dining areas. It got pretty busy, so probably best to book to guarantee a table.

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Hikingboots21 . 2023-03-30

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Very enjoyable meal with friends. Both food and service excellent as all ways. It never fails to hit the spot.

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b0bmarch . 2023-02-24

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It’s always very comforting to return to The Ship, and our last visit was no exception.Meeting up with friends after a long gap, we were not rushed to choose our food at all, and with too many delicious sounding dishes, it was quite difficult! The...

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Pennie B . 2023-02-20

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A beautiful meal faultless. However the place was cold, the table shabby and when my friend got up she did lean on it and it toppled causing great embarrassment . Couldn't fault food or service.

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colleenmJ6941FJ . 2023-01-23

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My partner and I visited on a Saturday evening; the restaurant was very busy but the staff squeezed us in. The food lived up to the gorgeous photos on the website; my partner had the venison which was beautifully presented and was extremely tender. The...

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738heatherf . 2022-11-02

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Visited for the second time with my wife. I had the venison and it was amazing, All the food is prepared and presented with restaurant quality. The staff are efficient and really friendly. I honestly can't say enough about this pub. Would highly recommend to...

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m n . 2022-10-31

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Couldn't have been more accommodating. All of the staff were very friendly and very efficient. The menu choices we had to choose from were were great, made choosing really hard. We had a few changes to make due to some people not being able to...

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Pippy7927 . 2022-10-28

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We went as a family for a Sunday lunch and we all thoroughly enjoyed our food. Good service as well, we will definitely be back!

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G1706JRmeganm . 2022-10-12

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We travelled here to meet friends, it was about midway for both so it was chosen for convenience and we weren’t expecting anything amazing; what a great surprise to find this lovely pub with lovely people and blooming marvellous food. Although it’s a about an...

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Sheila P . 2022-09-28

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Having just returned from our travels , we decided there was only one place we could reliably go for lunch and really enjoy it . And how right we were to have done so . Our Appetisers were excellent , I had a haddock scotch...

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Mercedes89kpt . 2022-09-12

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Rang up and booked a table for two. Staff were very welcoming and a happy smiling lot. We had a 3 course meal each and very tasty it was too. Large portions throughout and all of a good quality. The place itself was spotless and...

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903shaunt . 2022-09-09

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Had a fantastic meal there this week staff very attentive. Food was locally sourced and the wine was sublime

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Nick W . 2022-09-04

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Had a couple of drinks here and dinner. Superb. Nice environment, well decorated. Great service. Had a wonderful fish dish (sole, I think).

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Colin M . 2022-09-03

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Fabulous meal from start to finish, from the gentleman who made our reservation to the coffee. Service was prompt efficient and with a smile. There was something for everyone on the menu. My mussels were delicious ! Highly recommend!

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Susan Anne P . 2022-08-21

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Friendly service, delicious food, great Jail ale. Nothing to dislike. I ate the sea trout with the best potatoes ever, lemony, buttery. Hubby had belly pork with mustard mash. So good we went back the next night. Recommend.

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redheadmalvern . 2022-08-21

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Recommended by our Airbnb owners and what a delight it was. From the outset the staff and especially the gentlemen leading the team set a great welcome and ambiance for the evening. The breadth of options across the menu was fabulous and made choosing somewhat...

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billpayers . 2022-08-17

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I had an extensive road trip from Exmoor to Devon, and was disappointed with food found in pubs that sold mostly easy defrosted meals. I ended up eating chinese take-aways after long days of trekking as a safe choise to satisfy my hunger. Finding this...

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8Vivian . 2022-08-13

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This is a lovely gem of a pub - Its a gastro pub and the food and service is fantastic. We had a big table of 12 and they managed to cater for us effortlessly. The food is superb. I had the lamb shank which...

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JonathanOB1 . 2022-08-06

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What an amazing place with the best food we had since we were in England (9 days). We had one burger, one sole and lamb. All was great. Super delicious. And the waiter (most probably the owner) was so finny with the well known British...

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uwer829 . 2022-07-19

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We had a pleasant evening and the staff were helpful. I really enjoyed my meal, however, my Dad said his duck was a child’s sized portion. I asked for chips as a replacement for mash and we were charged £3.50 which we all thought was...

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FrecklesBeanie . 2022-07-18

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Characterful 16th century village pub serving great food. Haddock scotch egg was superb. Great steak and pork belly for our mains. Dog friendly. Waitress was great, informal but professional and not overbearing. So good we booked to go back next week - as there is...

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Ian K . 2022-06-23

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We were party of six for lunch, booked morning of visit. Lots of choice on the menu, excellent wine list and local Ale from Dartmoor Brewery Very warm welcome from staff and excellent service, food was stunning both in presentation and taste

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MarkE704 . 2022-04-23

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Good food, nice atmosphere and very helpful on gluten free options. Host was very friendly and jovial. The duck and pork belly were the pick of the main courses and the sticky toffee pudding was very generous but a light sponge. Everyone was very happy...

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joemW5740HX . 2022-04-06

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Having paid a visit a week ago for a Sunday lunch drink , and actually had a couple of starters as a snack we decided to book for the following Sunday for lunch , what a good decision that was . Myself and wife find...

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Mercedes89kpt . 2022-03-20

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This was booked week's ahead as a birthday treat. The food was excellent as always and the Ship was busy, which is a good sign. Apart from the manager wishing a Happy Birthday on our arrival, I was a little disappointed that nothing extra was...

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Cha909 . 2022-02-22

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On Sunday we went for a nice long coastal walk and wanted to find a nice place for a late lunch early dinner on the way home. I searched for places on the way home and wow am I glad this one popped up as...

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BeckiH923 . 2022-01-25

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Visited the Ship last night with friends ,could not fault the service or food in a very relaxed atmosphere,food when served was piping hot and very tasty with good portions served ,have not been here for a few years but will definitely return.

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Graham A . 2022-01-22

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Great friendly service, lovely food especially the mussels, lemon sole and steaks. Would heartily recommend

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Michelle D . 2021-12-25

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What a fabulous place. Birthday supper for 12 and we all ate really well. The mussels and lemon sole were amazing. Great service, cheerful staff, nice atmosphere and very reasonable price. Highly recommended.

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Inta4651 . 2021-11-29

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What a fabulous meal we all had last night. The service was very good and the food superb. The pub provided an excellent menu in advance so we could pre-order. The food arrived thanks tongue excellent staff. Couldn't fault the evening.

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1oldawaygranny . 2021-10-13

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Delightful Sunday lunch, great food, lovely staff, excellent customer service. A great find and thoroughly recommended.

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Sue M . 2021-09-12

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We visited the Ship for lunch on the 8th September, this was not our first visit and hopefully, not our last. Its been a difficult year for hospitality and the Ship have maintained the very high standards of Covid prevention which made our visit feel...

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ShirleyA636 . 2021-09-09

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We had arranged to meet friends here, a half way meeting point. As it was the first time in a pub since the pandemic started we were a little unsure of how things were Covid wise. We had no need to worry. Sanitiser was available,...

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gina060 . 2021-09-09

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We ate here for our first time last night based on TA reviews and were not disappointed. The pub is situated in a little village just off the main square. The staff were warm and welcoming and the pub is dog friendly in the bar...

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Ozzy38 . 2021-09-05

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We met friends here on the first day of our holiday and it was a great start. The menu was very varied and we went for two fish dishes for mains - both were very fresh and full of flavour. Staff were kind and attentive....

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Rosemary-Time . 2021-09-02

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My wife and I had two roast beefs one well done excellent really tender and very tasty roast potatoes cauliflower cheese carrots and spring greens absolutely delicious attentive service we will be back

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Lyndon P . 2021-08-29

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We had booked here at this lovely pub Nice menu to catter for everyone I went for the lemon sole really nice melt in the mouth We all enjoyed our meal staff were great We was really looked after

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john533 . 2021-08-20

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Wanted to eat here for a long time but wouldn't rush back. Food good enough but not exceptional. Was quiet so lacked atmosphere but probably fine when busier. Nice decor and style. Service poor overall considering 2 staff for 5 tables/13 covers including us. We...

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siobahnm959 . 2021-08-12

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Thoroughly enjoyed our Friday evening visit. Great food in lovely surroundings with great service. Very family friendly with deliciously simple well cooked food suitable for all ages.

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andyfleckney . 2021-08-11

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Lovely end to our family holiday. There was 8 of us, the food was delicious. The staff were very friendly and the service was excellent. So nice to be able to eat out again.

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vickic644 . 2021-08-07

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We visited this pub last Monday we had not booked but on arrival the bar person was extremely friendly and accommodating. He asked us where we would like to sit inside or out even though we had three dogs with us. I chose a ciabatta...

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nigeld007 . 2021-07-17

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We had a lovely meal with our entire family at The Ship Inn. Mussels, carrot soup, duck pate, orzo, seafood...to name a few. A very good meal with great service.

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SuperGroverDavis . 2021-07-12

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Two visits here in one week, both for lunch. Obviously we were very happy on the first occasion, hence the second one! Not an extensive menu, but very well put together, so that is not a problem. Indeed, the items were all attractively described and...

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properjob929 . 2021-07-12

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2 couples plus a teenager for dinner a return visit We were shown to our table which we felt had possibly been cleaned with a sticky substance The meal was just OK but nit a patch on previous visits znd because of covid was not...

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24240070 . 2021-07-11

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Our party of four visited The Ship Inn at the end of June for dinner. In general the food was very good. The vegetarian beetroot burger was delicious. My husband, however, ordered the pork and needed to request a steak knife as it was so...

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Nina_Surrey . 2021-07-10

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Great meal for 6 adults, dog friendly. Totally relaxed, excellent service. I had delicious fennel salad as a starter followed by scallops and prawn gratin. Can’t fault this place. Highly recommended.

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beenaroundtheworldbb . 2021-07-10

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Fab food and lovely staff always made to feel very welcome. 10 out of 10. Dog welcome in the bar area

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SALTYDOGX . 2021-07-08

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This was a triumph. Beautiful food, fabulous decor. Such amazing service. Everything we had was delicious. Thank you for the experience. Paul, we will be back.

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Michael C . 2021-07-06

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Visited for Sunday lunch and fancied a change from the normal roast option (which did look very good). Impressed by the number of choices on the menu - many places seem to have quite limited options on a Sunday. The scallop gratin was really tasty,...

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Garns1983 . 2021-06-28

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I visited the ship for lunch on Friday and had a steak ciabatta which was lovely and very filling but the real show stopper was the sticky toffee pudding for dessert. Really good portion size and the staff was friendly and I felt like my...

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Road14561120073 . 2021-06-28

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Me and my sister went to The Ship at Ugborough for lunch. She ordered a seafood and chorizo gratin (which was fine, but was not a gratin) and I ordered the "wild seabass" with potato rosti and samphire. We waited 45 minutes before a meal...

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L2948KHdt . 2021-06-27

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Thoroughly recommend. 2 starters and 4 different main courses and all were delicious. Lovely atmosphere and very welcoming attentive host. Also very Covid safe with attention to detail. Very lucky find

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Sally8282 . 2021-06-21

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Had a thoroughly enjoyable meal this evening, all 6 of us had a really lovely experience. Roast pork was incredible! Service was great too. Will 100% be back.

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Jimmy C . 2021-05-30

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Thoroughly enjoyed a delicious lunch here yesterday. Fresh, tasty ingredients and beautifully presented too. Would thoroughly recommend the duck breast main course with arancini and pak choi, succulent and really tasty combination of flavours. Really lovely atmosphere in the pub and a refreshing change to...

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FrequentFlier81557 . 2021-05-26

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We travelled to Ivybridge on our campervan. We dined at this rather lovely pub called The Ship Inn. The pub is in a good location and the inside is also nice After dinning here we found the food to be of an average quality, there was nothing wrong with the food, but also we were not blown away by what we had. More seasoning would have given the meals added tastes and flavours The service was good with nice waiting staff.

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811michael . 2017-11-20

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Had many dining experiences here, this one was exceptional - we booked an early lunch to avoid the crowds! Smoked prawns mwah, scotch egg 😘 Beef short rib, fantastical! 😜

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OpenTable Diner . 2017-08-19

MORE AT OpenTable

We stayed here on a Saturday night & ate here too. Great cocktails. Really good food. Great vibe... fun, casual. The staff are amazing, really friendly & work SO hard. You can also have lunch & breakfast here. As we had stayed, we had breakfast. Good choice of cereals, fruit compote, yoghurt & cooked. Poached eggs spot on! Would definitely recommend.

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OpenTable Diner . 2017-08-19

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A quiet and nice place. the staff is really nice. For the food mine was ok and veggie. very dog friendly!

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OpenTable Diner . 2017-08-13

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Very disappointing. Limited lunch menu and only 1 dish that appealed . Chips undercooked and should have been crisper. Dining room may look better with low lighting after dark but in daylight was not attractive. <br /><br />Staff were friendly and helpful but having tried the food I would not go there again.

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OpenTable Diner . 2017-07-26

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The service was so bad, we were left for ages before anyone offered us anything, the waitress finding the computer screen much more interesting, that we just walked out and went elsewhere.

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OpenTable Diner . 2017-07-25

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Fantastic food and pleasant staff. Highly recommend.

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LT05 . 2017-07-07

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Good steak and sausages and a healthy yummy cod dish. Good usual children&#039;s menu. The adult desserts were a bit too heavy and sweet for my tastes. However overall a good atmosphere and service.

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FiLondon . 2017-05-30

MORE AT OpenTable

We had a good lunch here once we had managed to place our order. Everything was tasty and came promptly.

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TimS . 2017-05-28

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We were recommended by a fella South African as I was told The Ship was run by a SA. Our meal of steak was delicious but I was disappointed there were no SA dishes to choose from and also not much variety on the menu.

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OpenTable Diner . 2017-05-27

MORE AT OpenTable

We love the ship and always go there when we are in Rye. Tasty food - we recommend the mussels. It&#039;s a stylish and relaxed bar with good beers and cocktails too. Well worth a visit. We loved staying at the BnB too. Good breakfast!

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ClaireSquared . 2017-04-29

MORE AT OpenTable

Great house red wine, lovely atmosphere and delicious food. Can&#039;t wait to eat there again.

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JessicaR . 2017-04-22

MORE AT OpenTable

A limited menu but which is well executed. A busy evening saw a slightly rushed service but food which kept up a high standard.

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CityDiner . 2017-04-15

MORE AT OpenTable

Nice but good disappointing: burgers were completely rare - we were told they come medium rare which is fine but they came completely raw. Kids food was very good though. Service excellent.

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Cami . 2017-04-14

MORE AT OpenTable

The staff here are really lovely every time we come and the atmosphere is relaxed but not at the expense of excellent service. Food is wholesome. Very high quality pub grub, if lookingvfud more than that head to one of the lovely local restaurants. As far as local pubs go - the ship is our favourite. We head to Rye as a weekend escape from London and can easily loose an afternoon in here!

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OpenTable Diner . 2017-04-09

MORE AT OpenTable

Fairly average food although the fish tasted nice and fresh in the fish &amp; chips. I have to admit it wasn&#039;t our first choice, but good to know they have availability on a busy Saturday in March!

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BTMM . 2017-03-18

MORE AT OpenTable

Relaxed atmosphere, great food and friendly staff. Had a fun evening with friends here. Recommended.

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jonnyb . 2017-03-11

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We had booked a room tonight at this pub as we were travelling down for Polar express, unfortunately because of the storm as we live in the south west we are in a red zone and unable to travel as it is unsafe. I emailed the watermans arms last night no reply….i then rang to chase this up at 630 tonight due to no response and found the young girl I spoke to totally unhelpful and frankly rude! They said because we hadn’t given more than 24 hours notice they would charge us ,even though I had emailed the night before so I asked if they could move the booking to jan or feb so we wouldn’t lose the money she said no as it’s policy and wouldn’t even check. Then questioned why I was calling at 630pm when I should have checked in at 3pm….i said because I had emailed you last night and was waiting for a response again frankly a rude response which only added to my frustration! The lady then said I am looking at the inbox I have no email from you when I explained which email address I had sent it too as per the website her response was “oh I haven’t checked that one yet?!” Maybe check your email inboxes before accusing your customers of lying and not sending an email, where is your compassion and customer service?! I explained on the polar express thread on Facebook there were plenty of people who had booked hotels in the local area for tonight and couldn’t travel and the hotels had moved their bookings. Where is the watermans arms goodwill and kindness it is Christmas after all?! I explained I had been made redundant and we really couldn’t afford to lose this money and with it being Christmas could they check if we could move it as to not lose the money, she was totally inflexible wouldn’t even look at other dates in the next month or two for us. I understand the storm is not their fault but it is not our fault either, it’s not enough that our 5 year old daughter and ourselves are absolutely devastated we couldn’t travel and she missed the polar express and seeing Santa which we were all so looking forward to , but the fact they wouldn’t even look at moving the booking is just mean and nasty. Instead I was greeted with comment from the receptionist such as we have couples who have travelled from London why can’t you, first of all rude…..secondly check your geography London is in the south east we live in the south west with severe weather warnings in place. So thank you for ruining our weekend further and our Christmas you could have easily offered more empathy and looked to help your customers instead hide behind your “policy” and instead of trying trying to help your customers and make an awful situation better like many other hotels in the area have done. My advice avoid avoid avoid! If you want help or empathy from them in an unexpected situation forget it! You have made an awful weekend even worse your lack of empathy, flexibility and total lack of customer service is astounding and especially for a family who have already had an awful weekend, you could and should have done so much more to handle this situation better if other hotels and B&Bs can move bookings and be helpful why can’t you? Because you choose not too which is very disappointing and sad, Christmas should be the season of goodwill clearly this doesn’t apply to the watermans arms!

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4.2

1083 Opinions

location-iconBayards Cove
British
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Nice local pub. Drinks a bit expensive but it is Dartmouth.

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4.2

1126 Opinions

location-icon27-29 Tavistock Road
British
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Amazing Christmas dinner. Food was excellent quality and superbly cooked. Probably the best I've had. Staff were really friendly and nothing was too much trouble.

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4.2

781 Opinions

location-iconBantham
British
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We had yet another fabulous meal at the Sloop with great staff, the new menu was great especially the black pudding scotch egg, highly recommend the dining experience and staff Andy and Jamie will be going again