The Ship Inn in Cornwall, Isles of Scilly

Regrettably we entered this pup for food as it mentioned children’s play area and they served jacket potato which is what we fancied. Pub was pretty empty. Menu was limited and was up there in price when your advertising burgers at £15+ we expected some food made with effort to warrant the prices. The children’s play area was a used colouring book in the corner so we decided to make entertainment ourselves for the kids… 45 minutes after ordering we’re wondering what’s going on so I asked at the bar was told we’re next 5 minutes and it was or least one meal arrived. 10 minutes later we received the rest. 2 minutes after that I took mine back to the bar as it was disgusting. A hard potato very bland chilly. The kids persisted with rock hard chips that had no internals just a shell of hardness with nothing inside, I enjoy a triple cooked chip done right this was not that. Staff came over and asked if I wanted another meal but I said you have already wasted one hour of my time I’m not prepared to wait again and give you another hour of my time. I didn’t ask for a refund and none was offered. My partner couldn’t stomach hers either and returned it and asked for a refund which she got. The kids were upset at an over cooked burger he said thinner than McDonald’s but like a air hockey puck. For us it was the wasted time on a nice day we wanted to be back in the sun as the pubs quite dark inside so we upped and left having spent 1.2 hours and left hungry. I spent about £45, £17 was refunded and we had to go find food elsewhere. I don’t write reviews in anger and wait till enough time has passed, I try to offer advice which in this case I would honestly say give up on the food it really was terrible and your charging rates that other places charge but they put in the effort therefore deserve to charge that. One hour for any meal in an empty pub is difficult to defend.

Said they served food until 9. Arrived at 8:30. Was ignored by bar staff for ten minutes. Asked another member of staff if I could order food and she said rudely no, they still had one ticket waiting and didn’t want to take any more and started getting menus in. Definitely not recommended. Fair enough if they were at capacity (pub was half full and mostly of drinkers) but manners hurt nobody. Poor service does. They can obviously afford to treat people badly!

Interesting place. Food very slow coming out but it was busy. Clean inside.

Food was nice, staff were friendly and pleasant, service was quick and the pub was nice and quiet for a Thursday afternoon in Easter half term.

Spent a week in Looe and this was our go to pub, really friendly staff, I left my bag which had everything in it, luckily the nice man behind the bar found it before anyone else did and kept it behind the bar until I returned. Reasonable prices for beer, the Tribute and Korev were perfect, definitely be back on our next visit to Looe

Don't waste your money and time - horrendously overpriced for pretty bad food and service. Looe is a beautiful town with lots of talented, lovely, and skilled businesses - please give your money to them and not The Ship Inn. We arrived around 7:45pm and ordered before 8pm. We waited well over 40 minutes before the food arrived and the restaurant was not even busy. The food was extremely bland and obviously not freshly made despite claims the food is. The mushroom and leek pie was completely tasteless, the vegetables were abused - overcooked and no seasoning. The peas looked and tasted like they came out of a tin, genuinely would have loved to have had them frozen instead. My partner had the Chili - it was extremely bland too. The service was not great - no one checked on the table once for the hour we were there. One waitress was very rude when one of our party made a light joke about the food taking a while and lied about there being many tickets before us, even though we could clearly see there were not many tables at all. I appreciate that hospitality is hard work and a lot is not the servers fault, I work in hospitality myself. But the service was nonexistent or rude. Please do not go here.

PLEASE DO NOT COME HERE, Go to many of the other fine establishments in Looe such as the Jolly Sailor, the Golden Guinea, or even the CO-OP. Once ordering our overpriced meals we waited well over 45 minutes with only 4-5 other tables in the pub at the time. Once our food had finally arrived we found it to be completely tasteless and clearly not fresh, despite a misleading sign saying 'we do not make fast food, we make fresh food' at the counter. The pie was dull and the chilli was basic at best. Not only was the food terrible, the wait too long, and the prices way too high, the waitress was incredibly rude and dismissive after making a slight joke about the wait for the food, telling us a blatant lie that there were many tickets in front of us despite there only being 4-5 small tables in the pub (if that) at the time of order. This pub simply does not deserve to succeed in the lovely town Looe has been, please support the many other places in Looe and not this hovel, WHAT A RIP OFF.

The food in this pub is not good. We went there for lunch and I had the fish finger sandwich but it was clearly made with very cheap fish fingers which didn't contain very much fish at all. It came with a very sorry looking salad. My wife had the soup and it tasted like a cheap, full of E numbers, cup-a-soup. Not impressed at all. There is a very ironic sign on the bar saying that they don't sell fast food, they sell good food made fresh. It actually did arrive in good time. I guess it doesn't take long to add water to a packet soup.

Beautiful pint and friendly ppl

Clean the toilets please. Disgusting. Food could have been so much better.

Underwhelming, overpriced, below par pub food. Would have been slightly less disappointing at half the price, but very expensive for generic factory fare food. There are definitely better options in Looe.

Went in this pub alone with my disabled child, very welcoming and friendly drinks were reasonably priced the best thing were the bar snacks we didn’t get a meal so can’t comment on that but did get snacking pickles well they have changed my snacking 😂 man behind bar was very pleasant toilets were clean can’t fault it.

Ordered for a family of 4 All greesey fryer food apart from the steak which I ordered medium but got well done. Signs all over the bar of broken items and taps in the toilet don't work. Time to shut shop I think as it's a good size and good location but 63 quid for that frozen rubbish is extortion.

Toilets, one of the dirtiest ones I have ever found, and I've travelled all over the world , I was sat on a bench and there was people from London. I think having homophobia Conversation about a couple in the pub it's made me feel very uncomfortable, so I moved to another chair and because I did this landlady threaten me with some more locals each person come up to me and threaten me in different ways , nobody was interested, why and I couldn't sit where I was sitting. Just wanted to throw me out the pub I drank my beer and left

The most appalling stench of stale beer and cleaning fluid greeted us as we walked into a dark bar at 1230, looking for lunch. I can't comment on the food or service because the smell was enough to make us turn around and leave immediately.

They refused to serve me a cup of tea without explaining why. Ordered beer battered fish goujons, chips & peas, received breaded goujons, burnt on the outside soggy and mushy on the inside, played hunt the fish and lost. 2% fish suggested cheap frozen, the chips still frozen in middle and lukewarm, peas, rock hard, and cold. Avoid.

My friends and I visited Looe for a weekend away on the weekend of the music festival. The man with star tattoos was disgustingly disrespectful, addressing customers as “hungry pigeons” and starting arguments with customers for no reason. My friends waited 20 minutes for a drink whilst he was deciding who he wanted to serve no matter how long we had been waiting. A customer next to me stated that I was next in line respectfully and the manager approached him aggressively and went onto serve every customer but him. What an awful bar tender.

Excellent local band performing

Waited rather a long time for our meals , but they were very nice when they arrived. Staff very friendly . Only drawback letting dogs in .. Not everyone wants a dog barking & jumping up at every person that goes by ..

Great pub. Service excellent. Staff very friendly Food was very good. A very comfortable friendly pub. Not changed. In all the times we've come to Looe

Wonderful typical relaxed atmosphere. When it comes to drinks, there is something for every occasion.

Food was cooked to order, so it came out lovely and fresh. Had the steak burger which was cooked to perfection 👌🏻

It was a great local pub, nice music, not too loud, rustic charm and good beer. We sat by the windows, chatted, laughed and watched the world go by

Nice pub with friendly staff. Dog friendly too

We ended up fond of this pub as it seems always open and serves our favourite Korev. We like the music in the background and the window corner on poop deck, perfect spot for people watching. It seems popular with families and serves food till wait. I wish they could sort the toilets out as the taps are broken and whole place messy. Unlike some other places it seems reliable and open. Shame, there is no wi fi.

Overpriced. Fish was frozen fillets.

Great little inn in the town stopped in for a pint fantastic layout and design of a old galleon staff were friendly didn't rate for as we never ordered food

This pub is in the heart of Looe in a lovely seaside village,but unfortunately had the worst experience ever😔 had the worst frozen triangle fish which was cold and tasteless ,and the condiments come in little packets like being at a takeaway!.wife had scampi and was over cooked,and she's a professional chef so knows what she is talking about..for a sea side village how hard is it to put fish on the menu and cook it right ! Never going there again

Popped in for some food today with our big dog and staff were super friendly and had great service, had some lovely food with quick service and even gave our dog a treat. Highly recommended 👌

Live music was brilliant What a proper old pub 👍

Desperately needs some TLC/refurb. One of only two pubs in Looe which made no improvements during COVID and it shows

Friendly place, great band and food alright

Staff are brilliant and beer on the pull, what a pint of Tribute 👌👌👌👌 awesome

Nice place, everything as it should be and friendly staff

Went in for a couple of ciders, clean and tidy, didn't try the food. Lady behind the bar wasn't very friendly.

Great pub great prices live music was epic will visit again next time I'm in Looe

Nice old fisherman's pub with a nice open bar area. Staff a little blunt and to the point. But the food was well worth the wait. Only down side we had to wait till after 12 midday to be able enter the bar. Over all ok if you want pub grub.

Nice old English pub They don't serve food

Bigger than it looks! Didn't try the food...

Food was great, ambient light a little dim but not bad. Service was quick and good. Will certainly return when in Loo next.

Person who appeared to be the Landlord was really pleasant on entering and when webleft

Traditionally prepared fish and chips. Your having a laugh. 16 quid for haddock fillet from supermarket and dry chips. Pub is oldie worldy but food rubbish. Sorry guys!!

Ok pub in the middle of Looe. Not tried the food

Stopped here for lunch as they had gluten-free on the menu. Chose the luxury vegetarian burger with a soft roll as it was advertised as gluten-free. 45 minutes later, a over priced deep-fried vegetarian burger with no bun turned up and was charged full price. It was hard on the outside and mush on the inside. My wife had some unappealing scampi. How hard is it to keep a gluten-free bun in the freezer? Really do not recommend the food here.

I’ll start by saying it’s a nice pub, but in my opinion the food lets it down. It be great if you were just going for a drink, the pub being dressed in lots of nautical chandlery. But I wouldn’t eat the food again, being dry and tasteless, making me feel like it is all probably frozen. The sandwiches are average at best, and the salads could have a bit more effort behind them, and I know a lot of people will complain about me saying that, but I was a chef in a pub earlier in my career and I know it’s not hard.

Great place, good food, great beer

One of a few pubs that accept children food was excellent animals and children very welcome

Nice little local pub, never ate but food did look good

Very friendly traditional pub. Made us feel very welcome 😁

Large pub in the Centre of Looe. Good choice of real Ales well presented. Staff always friendly. We have eaten there and was OK. The building has charter just a little worn in places. Nevertheless I would recommend anyone to visit.

What has happened to customer service? Do these places not want people to come back? Sometimes even just a smile goes a long way and even that seemed hard. Will never step foot in here again as plenty of other options in Looe. We didn't have food, only a drink but drank up quickly and left. Spend your money elsewhere folks 👍

Staff here need to be send for training how to provide good customer service. Attitude poor, communication poor and rude. Staff here know how to treat customers to make sure that they will not get back again.

So disappointed. Came in hoping to stay for a couple of drinks but the staff were so rude and miserable we wished we hadn’t bothered. One particular woman clearly doesn’t like tourists, maybe should fine a new line of work outside of the hospitality industry. Won’t be returning and definitely wouldn’t recommend. The food also looked awful

chicken burger is not wat I expected at all ! my honest reaction:

Nice cask ale. Food was a bit under average. Chicken burger was bland and just a plain fillet of salt + peppered chicken breast. Beef burger patty was clearly frozen and the bun was a bit stale. The sausage and mash and the lasagne was good though.

Went a couple of times, beer was OK so we went back for lunch, and we were served frozen battered fish! It wouldn't have been too much of an issue if we weren't in a fishing harbour town. Was expecting more from such a beautiful place.

Great pub Great service Really friendly staff and customers Loved our visit here 👍👍👍👍

Good size pub, really good friendly staff. Nice selection of drink and the food is good too.

For a pub that is in a fishing village would have been nice to proper fish and chips rather than supermarkets made up fish shapes

Lovely pub!! Really friendly staff, traditional cornish pub! Must visit 👌 DOG FRIENDLY

Would not recommend . Food ok , needs updating but the staff truly are awful and rude . Couldn’t wait to eat and leave .

Lifesaver in a squall, good food, good drinks, friendly service. Prices were reasonable.

Didn't have food as they finished serving at 3 pm. We stayed for a few drinks, and the service was fab. Will definitely be back when we go to Looe again.

Fabulous pub in the heart of Looe. Warm and friendly greeting for us and the pooch. The food was plentiful and quickly served. Lasagne....wow...steak burger....lush...chips were perfect too.

Our pub of choice when staying in looe, good prices friendly service grate pub.

Really nice old pub, lovely relaxing atmosphere and friendly staff. Yummy Rattler Cider on tap and every flavour possible in bottles! Nice place, look forward to returning next year 😊

Great place and very dog 🐕 friendly

Called in here a couple of times whilst staying near looe, good pint of local ale it seems like a place where the locals drink and kind of rugged inside but not in a bad way, we went in on a Friday night and a guitar / singer duo were performing - nice but not our cup of tea so we crossed the street to a pub with a life blues band cooking up a storm 😀

Very welcome and relaxing atmosphere. Dog friendly. Food is lovely. I would recommend to anyone visiting Looe

Wasn't happy about my fish and chips, dogs at the next table, music in the background was awful, place was a bit grubby. Overall dissatisfied. We ate there because Looe itself was practically shut with hardly any places open especially for food 😔. Maybe better when tidied up a bit. Sorry but it's all it deserves.🥴

Good atmosphere lovely staff and tasty food

Great atmosphere, fantastic pub 🍻

Had a great time just having a drink while visiting Looe

Old, dirty pub (sticky tables, mould, dirty carpet) with literally no atmosphere. I ordered fish and chips, took 45mins to arrive even though the pub was practically empty 🚩 and it was 100% a fillet of freezer fish. Frozen fish…at the seaside?! Lemonade was flat as a pancake and ice was scrimped on. Melted before I reached the table. Honestly shocked at the positive reviews, don’t bother going here it’s grim

Proper pub. Nice and roomy to find a quiet corner. Staff were really nice too. Dog friendly and good beer.

Nice pub,drinks good, didn't have food, only problem you have to pay cash !!

Really great pub, lovely food, friendly staff, enjoyed my visit.

Good food, very reasonably priced & good beer. Very friendly staff. I'm going in again.

Called here for a meal as it is dog friendly and no booking required , food was ok , good value .

Lady that served us was nice earlier in day But when returning later that same day the man that was serving was rude to a few customers in front of us then we also had same treatment. Our 14 year old got screamed at due to walking in while eating but didn't realise he was supposed to eat on premises as most 14 year old dont think. He did stop eating his sandwiches but man continued to shout /scream abuse at him . We all left drinks and left. Afew people said how disgusting the behaviour was to a kid . Will not return it spoiled our day .

Excellent food And extremely helpful Staff 👌. Still a great place to go

Proper pub with a good atmosphere, especially on a rainy day.

A few things not available on the menu but a nice place to enjoy a pint and lunch...

A nice little pub with nice decor. The food was amazing and not too badly priced. All fish dishes use locally sourced cornish fish. Only downside was that the vegi burger was more a paste than an actual burger which didn't look very advertising, was quite tasteless too and texture was just off. Rest of the food was great though. Service was questionable which is why this is only a 3 star review. We went in as a group of 9 and asked if they had room ruch they did, but they answered in a tone that suggested they didn't want more people and wanted us to go away. They also don't have cutlery or sauces on the tables so when we asked if we could be given some the girl who served us just went 'over there'. As we all had our food she could of at least gone to get them for us, wasn't exactly service with a smile.

Looks very old fashioned could do with freshening up, very disappointed mould was visible in eating area. Food was very average, chips where very dry. Won't return.

Nice pub. Exterior doesn't do it justice. Spacious and clean inside with helpful bar staff.

Ok for a pub lunch some of the music that no-one listening to is not necessarily but the beer was good

Liked the pub and atmosphere Ordered fish disappointed that had frozen fish. Over cooked and rock hard. If I knew It was frozen. I would have ordered an alternative

We are on holiday in Polperro and went to Looe for the day and we saw they did a lunchtime menu of sandwiches, jacket potato, etc... My wife had jacket potato with chilli con carne, myself and my 2 daughter's had baguettes... All made fresh to order, service was friendly and a nice atmosphere... Will definitely pop in again...

Spacious pub with very considerate bar staff. Proper job on draught. Sorted. Reliably informed the pool table is making a comeback. Very dog friendly.

Amazing food and nice atmopshere, friendly staf and and all-round very good experience.

Disappointed. From the outside looks lovely, disabled access was okay, just a couple small steps. But when i was ordering food the staff member made me and my son in law very uncomfortable. As habit from having kids( and a bad memory)i write what we want down and usually just hand it over to wait staff. Never had a negative experience with this, usually they are really happy as saves them a job! However, the staff member thought it funny to joke about dyslexia and illiteracy ( the person i was with has limited abilities in this area) ,i took him seriously,apologised and said i would do the order verbally. He then said he was joking and started to critize my writing ( i write very clearly when doing these orders on purpose) Anyway, the person with me was embarrassed and stressed and so was I. To be honest, if it was just myself and my husband i would have declined to continue and go somewhere else. When the food came it was very ordinary, homemade, lumpy mash etc. Tasted okay, but not great. Nice pub to pop in for quick drink and the quirky surroundings but i personally won't be back ( yes, i am cornish and relatively local) P.s i am not easily annoyed / put off but thinking a disability is funny and taking fun in someones obvious nervousness/ feeling awquard is really not good customer service.

Nice food, VERY concerned at mould around window (seat near window opposite Arch resturant) Mould poors can travel and bad to have table near window mould and eating food. Pub could do with a major clean up, dirty tables, window shelves dirty, carpet seen better on the council tip. Beer good, pleasant staff, shame about decor.

Nice atmosphere, friendly staff, however food is one to avoid; My jacket potato was rock solid and undercooked, husbands fish and chips was fish fillet out of a box, would have a drink here again just not eat here.

Where we stay in Looe is only 2 doors away, so what more do I need to say. Oh, and it's dog friendly.

Great food,lovely staff,very friendly, clean. Fantastic atmosphere.

Fantastic food, service and atmosphere. Staff are really friendly and helpful.

Great food, lovely people. Always a pleasure to visit The Ship and all who sail in her. Definite 5 stars.

Had a fantastic meal here recently,...cooked to absolute perfection!!! We find The Ship Inn is a great place to feed the family as it's so reasonably priced, and portion sizes are equally generous to match! Likely the largest pub in Looe, for us it ticks many boxes, it's family friendly, including fur babies too as staff ensure that there are plenty of fresh water bowls made available as well as a treat here and there much to our dogs delight! We do particularly enjoy live music hosted on Friday nights from 9pm. We have enjoyed a host of genres, which is a hit with both locals and tourists alike! Finally and by no means least, in the main we have found this establishment to deliver excellent customer service,..there are some great characters behind that bar and behind the scenes.

Four of us went in after dinner to have a quick drink. The pub was not busy despite some good live music, We wanted four drinks and had to wait for an extended time to be served...not sure why as the pub was not busy. When eventually a girl served us she was sullen and miserable and had clearly forgotten what smiling was about or indeed that it is an important component of bar work. We had three goes at getting a gin and tonic, glasses were dirty...lipstick ingratiated the top of my girlfriends glass and when pointed out the sullen bar maid simply poured the gin from this glass into another one , ice appeared to be about as readily available as a Woolly mammoth; as was any sign of a smile or any modicum of customer service and respect. I challenged the bar manager who was sitting behind the bar about the service (or rather lack of) that we were receiving ...she scowled "the girl is new and nervous and I have been helping her". I saw no sign of any assistance being given other than to provide additional education on how to have a non-friendly attitude and treat customers, the life and blood of a pub, with distain. I told her that it was clear why the staff were as they were...it was because of the "great leadership". I have never been to Looe before...a lovely place that I would love to revisit, I had never been to the Ship Inn before...I never ever will again!